2 results for Desktop Support Analyst in Calgary, AB

Cyber Security Analyst

Calgary, AB
onsite
Permanent
70000 - 80000 CAD / Yearly
THE ROLE: We are seeking a Cyber Security Analyst to help protect and strengthen a growing organization’s technology environment. In this hands-on role, you will monitor threats, respond to security incidents, and contribute to ongoing security improvements across infrastructure and cloud environments. AS the successful candidate for this role will have a minimum of two years of proven experience within the Canadian cybersecurity landscape. You will serve as a key advocate for identifying, assessing, and mitigating risks while ensuring the upkeep of the organization's security framework. Key responsibilities include:<ul><li>Monitoring and responding to security alerts and incidents using tools such as CrowdStrike, Qualys, and Azure Defender</li><li>Managing patching processes to maintain secure and up-to-date systems</li><li>Supporting backup validation and disaster recovery readiness</li><li>Conducting vulnerability assessments and supporting remediation efforts</li><li>Developing and maintaining cybersecurity policies, procedures, and documentation</li><li>Delivering security awareness initiatives, including phishing simulations and training</li><li>Partnering with IT and business teams to identify and mitigate security risks</li></ul>WHY THIS ROLE?This is a great opportunity to grow your cybersecurity career in a collaborative and evolving environment where your work directly contributes to protecting critical systems and data. You’ll gain exposure to modern security tools, cloud platforms, and real-world incident response while working alongside experienced professionals. The role offers a competitive salary and benefits package, along with ongoing development opportunities in a high-demand field. If you’re looking to build your cybersecurity expertise and make a tangible impact, apply today!
2026-05-08T00:00:00Z

Senior Client Services IT Technician

Calgary, AB
onsite
Permanent
70000 - 80000 CAD / Yearly
THE ROLE: We are seeking a Senior Client Services IT Technician to deliver exceptional technical support across client environments. This hands-on role focuses on troubleshooting complex issues, maintaining systems, and ensuring seamless IT operations while providing a high level of customer service.Key responsibilities include:<ul><li>Acting as the primary point of contact for user support (in-person, phone, and remote)</li><li>Diagnosing and resolving hardware, software, and network issues</li><li>Performing system maintenance, installations, and optimizations</li><li>Troubleshooting LAN/WAN connectivity and third-party systems</li><li>Following up with users to ensure successful issue resolution and satisfaction</li><li>Recommending tailored IT solutions based on client needs</li><li>Maintaining accurate ticketing and supporting billing documentation</li></ul>WHY THIS ROLE?This is an exciting opportunity to join a growing, fast-paced organization where your technical expertise and customer service skills will make a real impact. You’ll work with a variety of clients and technologies, gaining diverse and hands-on experience in a supportive, collaborative environment. The role offers a competitive salary and comprehensive benefits package, along with a strong focus on work-life balance and professional growth. If you’re looking to advance your IT career while working on meaningful challenges, apply now.
2026-05-12T00:00:00Z