2 results for It Support Specialist in Burlington, ON

IT Support Engineer

Etobicoke, ON
onsite
Permanent
75000 - 85000 CAD / Yearly
This role would require 5-days in office and our client is based in Etobicoke. We are looking for an IT Support Engineer to provide dependable technical assistance to employees in Etobicoke, Ontario. This role is suited to someone who enjoys solving a wide range of desktop and user support issues, delivering responsive service both on-site and remotely, and helping staff stay productive with minimal disruption. The successful candidate will combine strong troubleshooting ability with a detail-oriented, customer-focused approach in a fast-moving environment. Responsibilities:• Deliver front-line technical support to end users through in-person and remote channels, resolving day-to-day IT issues efficiently.• Investigate and fix problems affecting computers, applications, connectivity, and workplace technology using a practical, hands-on approach.• Set up, configure, and roll out laptops and mobile devices to support new and existing employees.• Maintain user productivity by supporting Microsoft 365 applications, including Outlook, Teams, Excel, and Word.• Provide assistance with office printing and local network-connected devices, ensuring reliable operation across the workplace.• Monitor, update, and manage endpoints through tools such as Microsoft Intune and ManageEngine.• Record, prioritize, and close support requests in Jira while keeping accurate documentation of actions taken.• Support employee onboarding and offboarding by preparing equipment, managing access, and coordinating required technical tasks.• Assist with foundational infrastructure support, including connectivity checks, workstation troubleshooting, and Wi-Fi-related issue resolution.• Follow up with users after service delivery to confirm issues have been fully addressed and expectations have been met.
2026-04-30T00:00:00Z

Customer Experience Specialist

Etobicoke, ON
onsite
Contract / Temporary
22.8 - 26.4 CAD / Hourly
We are looking for a Customer Experience Specialist to join our team in Etobicoke, Ontario on a Contract basis. This on-site opportunity is well suited to someone who is organized, detail-oriented, and comfortable supporting customer order activities in a fast-paced setting. The successful candidate will help manage order information, assist with picking tasks, and contribute to smooth day-to-day service operations. This role is expected to start as soon as possible and is initially planned for a short-term assignment. Experience with SAP is a must. Responsibilities:• Enter customer and order information accurately into internal systems while maintaining up-to-date records.• Process paper-based orders and convert them into digital entries for efficient handling and tracking.• Support order picking activities to help ensure items are prepared correctly and on schedule.• Review order details carefully to reduce errors and maintain a high standard of accuracy.• Assist with customer service-related administrative tasks that support daily operational needs.• Use business software and order management tools to complete data entry and service tasks efficiently.• Participate in training and quickly learn internal procedures and systems required for the assignment.
2026-05-29T00:00:00Z