<p><strong>Accounting Manager</strong> – 18 Month Contract</p><p><strong>Location:</strong> Kitchener / Waterloo (Hybrid: 1 day onsite, 4 days remote)</p><p><strong>Compensation</strong>: $100,000–$120,000 per annum (depending on experience)</p><p><strong>Overview:</strong></p><p>A leading technology organization is seeking an Accounting Manager for an 18 month contract. Reporting to the VP of Finance, this hands-on role is ideal for a collaborative, detail-oriented professional with proven experience in public companies or private equity-backed environments.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage end-to-end month-end and quarter-end close processes in alignment with US GAAP</li><li>Prepare and review journal entries and account reconciliations</li><li>Oversee workpapers as well as requests from PE and auditors, providing mentorship, coaching, and support to staff and senior accountants</li><li>Support internal and external audit processes, ensuring accuracy and rigor in documentation and controls</li><li>Troubleshoot and optimize ERP systems, with a focus on NetSuite</li><li>Collaborate with payroll, tax, FP& A, and operations teams</li><li>Drive process improvements and special accounting projects</li><li>Leverage your background working in technology, high tech, or SaaS companies</li></ul>
<p><strong>VP, SOX & Internal Audit (Contract)</strong></p><p><br></p><p><strong>Duration:</strong> 3–6 months</p><p><strong>Location:</strong> Hybrid Downtown</p><p><br></p><p><strong>Overview</strong></p><p>Our client, a high‑growth <strong>technology company that has recently gone public</strong>, is seeking an experienced <strong>VP‑level SOX & Audit leader</strong> for a <strong>3–6 month contract</strong>. This role is <strong>not a maintenance or steady‑state position</strong>. The successful candidate must have <strong>personally built SOX / NI 52‑109 programs from the ground up</strong>, ideally in a tech or SaaS environment transitioning from private to public.</p><p>This is a hands‑on leadership role requiring deep technical knowledge, executive presence, and the ability to design, implement, and operationalize a compliant control framework in a fast‑moving organization.</p><p><strong>Key Responsibilities</strong></p><ul><li>Stand up SOX and NI 52‑109 compliance from scratch, including ICFR and DC& P</li><li>Design and implement the full control framework (risk assessment, control design, documentation, testing, remediation)</li><li>Establish governance, timelines, and reporting suitable for a newly public company</li><li>Work closely with the CFO, Audit Committee, external auditors, and internal stakeholders</li><li>Build and document key processes, controls, narratives, and RCMs aligned to COSO</li><li>Identify control gaps and lead remediation efforts under tight timelines</li><li>Provide executive‑level guidance and decision support on SOX, audit readiness, and regulatory expectations</li></ul>
<p>Solution Delivery Manager</p><p>Our client is a global organization operating at scale across multiple regions. They are committed to building an inclusive, people-first culture and delivering high-quality technology solutions that support core business functions.</p><p><br></p><p> Role Overview</p><p> The Manager, Solution Delivery is a senior project manager responsible for delivering Performance Management initiatives across the Finance function and supported business areas. This role leads complex, cross-functional projects and ensures finance platforms are delivered on time, within scope, and aligned to business needs.</p><p> </p><p> </p><p>Key Responsibilities – Project Delivery</p><p> • Lead delivery of Performance Management platforms, including EPM implementations</p><p> • Manage end-to-end project lifecycle</p><p> • Coordinate internal teams and external vendors across time zones</p><p> • Facilitate Agile ceremonies and manage risks and dependencies</p><p> </p><p> </p><p>Product & Stakeholder Partnership</p><p> • Partner with Product Owners to align delivery to roadmaps</p><p> • Translate backlogs into project plans and releases</p><p> • Support UAT, release readiness, and deployment</p><p> </p><p> </p><p>Required Skills & Experience</p><p> • Strong understanding of financial processes</p><p> • Agile and Waterfall delivery experience</p><p> • Experience with EPM tools (OneStream or similar)</p><p> • Strong stakeholder and vendor management skills</p><p> </p><p> </p><p>Work Model</p><p> Hybrid model, Toronto-based</p>
<p>This is a hybrid opportunity (2–3 days per week onsite) based in Downtown Toronto.</p><p>Are you ready to help shape and grow an innovative Offensive Security team?</p><p><br></p><p>We are seeking an experienced cybersecurity professional who specializes in offensive security, application testing, and threat management within modern technology stacks—including low code/no code platforms and AI/ML pipelines.</p><p>In this strategic role, you will lead efforts to identify vulnerabilities, simulate adversarial threats, and enhance the organization's security posture across its cloud, application, and AI/ML environments. Candidates with proven success building offensive security teams, driving penetration testing and incident response programs, and securing AI/ML workflows are encouraged to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and execute penetration tests on low code/no code platforms, uncovering misconfigurations and privilege escalation issues.</li><li>Conduct targeted assessments of AI/ML pipelines, models, and data flows to identify security gaps.</li><li>Evaluate CI/CD integrations and MLOps environments with a focus on risk mitigation.</li><li>Analyze web and mobile applications for vulnerabilities, including insecure APIs and injection threats.</li><li>Perform threat modeling and code analysis to support vulnerability remediation.</li><li>Monitor and respond to security incidents using SIEM technologies such as Splunk and Azure Sentinel.</li><li>Develop use cases that anticipate emerging threats, especially those related to AI/ML attack vectors.</li><li>Utilize industry-standard tools—Burp Suite, OWASP ZAP, Checkmarx, Veracode, Snyk—for comprehensive vulnerability assessments.</li><li>Conduct offensive API testing and simulate real-world adversarial scenarios.</li></ul>
<p><strong>Client Services Operations Associate</strong></p><p>Are you a detail-oriented operations professional with a passion for client service and continuous improvement? We are seeking a Client Services Operations Associate to join an established asset management team in downtown Toronto. This is a contract role starting immediately, with an initial contract of 3 months with potential to extend until the end of year. Located in downtown Toronto, the client is looking for someone to work in the office 4 days per week and 1 day remote (full time hours). In this Client Services Operations Associate role, you will play a pivotal role in ensuring the seamless execution of daily operational workflows, including trade settlement, client onboarding, and data management. This opportunity is ideal for someone who thrives in a fast-paced environment, embraces innovation, and is eager to leverage technology and automation to enhance operational efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform daily cash and position reconciliations, investigate and resolve discrepancies</li><li>Ensure timely settlement of cash movements and trade transactions</li><li>Support fund subscriptions/redemptions and NAV verification</li><li>Manage corporate action events and FX/hedging operations</li><li>Lead end-to-end client onboarding (documentation, KYC/AML, account opening, asset transfers)</li><li>Process registered and non-registered account applications with accuracy and compliance</li><li>Address operational inquiries from clients and advisors with professionalism</li><li>Manage account updates, conversions, fee schedules, and communicate with tax/legal/compliance teams on complex accounts</li><li>Collect, prepare, and validate data for internal/external reports</li><li>Maintain data integrity across operational platforms and CRM systems</li><li>Support due diligence and reconciliation efforts to ensure accuracy</li><li>Identify and improve operational inefficiencies and bottlenecks</li><li>Apply or learn to use automation and AI tools for workflow enhancements</li><li>Document and standardize procedures; champion technology-driven process improvements</li><li>Collaborate with cross-functional teams on automation projects and compliance</li><li>Support projects such as platform migrations, new fund launches, and regulatory initiatives</li><li>Participate in cross-functional groups to boost operational efficiency and client service excellence</li></ul>
<p>Primary Location: Toronto Ontario </p><p> 130 King Street West </p><p> Toronto Ontario </p><p> M5X 1J9 </p><p><br></p><p> Temp-to-perm: Yes </p><p> Remote working: Hybrid - 2-3 days in office at first. </p><p> Bilingualism EN/FR: asset </p><p><br></p><p> Description </p><p> National Bank Independent Network NBIN is Canadas leading provider of custody trade execution and brokerage solutions for Independent Portfolio Managers Introducing Brokers and Investment Fund managers. With over 25 years of continuous service and a team of more than 240 professionals we serve 400 independent firms with over 290 billion in assets and 800000 Canadian investors. </p><p><br></p><p> Our mission statement is: </p><p> We have a passion for finding innovative solutions to complex problems partnering and helping independent wealth management firms grow their businesses. </p><p> Positive Impact. People First. </p><p> This position is responsible for providing efficient administrative support to NBIN clients by ensuring that all assignments are completed in a prompt and accurate manner and all queries are replied to in a timely manner. </p><p> The successful candidate will be eager to expand knowledge in Admin Hub from an Operational perspective. Additionally the candidate will work with multiple technology platforms and develop a thorough understanding of their interaction. </p><p> The candidate will be responsible for communicating via email directly to Networks/internal partners while navigating operational processes. Collaborate with internal partners primarily Banking Transfers Data Services and Fees </p><p> This role requires curiosity and meticulous organization to properly prioritize day to day activities related to processing of tickets and answering inquiries. </p><p><br></p><p> Main Responsibilities </p><p> - Provide support to the Service evolution teams as well as clients. </p><p> - Responsible for timely completion of assigned tasks within S.L.A. and follow-up to ensure any outstanding items are processed. </p><p> - Daily review and approve administrative items such as De-registrations Bank Transfers Foreign Exchanges Internal Account Transfers and Fee Set Ups </p><p> - Provide process improvement recommendations that will enhance the overall business relationship with clients. </p><p> - Sundry duties as assigned. </p><p><br></p><p> Behaviours </p><p> - Proactive take charge of challenges impacting the team. </p><p> - Contribute to an inclusive and collaborative culture at NBIN. </p><p> - Be a change agent and articulate the positivity of change. </p><p> - Passionate about delivering exceptional client experience. </p><p> - Be a change agent for culture technology and methodology. </p><p> - Challenge the existing process. </p><p> - Identify opportunities to improve the client and employee experience. </p><p> - Self-start requiring limited supervision that acts as a resource to colleagues. </p><p><br></p><p> Qualifications </p><p> - University degree with a minimum of two years in a brokerage/service role </p><p> - Completion of the CSC and CPH is preferred. </p><p> - Possess knowledge of the structure procedures and systems utilized within NBIN and...</p>
<p><strong><u>This job posting is for a current vacancy with our client</u></strong></p><p><br></p><p>We are looking for a detail-oriented Business Systems Analyst to join our client's growing team in Toronto, Ontario. This position focuses on supporting Capital Markets initiatives by bridging the gap between business needs and technology solutions. The ideal candidate will possess exceptional analytical skills and a strong ability to collaborate within Agile environments. </p><p><br></p><p>Responsibilities:</p><p>• Actively participate in Agile ceremonies, such as sprint planning, daily stand-ups, backlog grooming, and retrospectives, to ensure alignment with project goals.</p><p>• Collaborate with stakeholders to gather, analyze, and refine business, financial, and operational requirements.</p><p>• Translate requirements into detailed user stories and acceptance criteria to guide development and testing processes.</p><p>• Perform data analysis to identify system inefficiencies and create reports or dashboards that enhance decision-making.</p><p>• Evaluate current business processes and systems to identify gaps and propose effective solutions specifically for Trade and Order Management Systems.</p><p>• Act as a liaison between business units and technical teams to ensure mutual understanding of priorities and timelines.</p><p>• Promote an Agile mindset by identifying opportunities for team improvement and enhancing product delivery.</p><p>• Design system specifications, including use cases, performance testing, and functional requirements.</p><p>• Support the implementation of technology solutions by overseeing their design and development.</p>
<p>We are looking for an experienced, detail-oriented VP of Finance to oversee and manage accounting operations, ensuring the accuracy and integrity of financial records. This role requires a strong understanding of financial reporting, and internal control functions for a fast-growing clean-technology organization. The ideal candidate is hands-on, is looking to come in and hit the ground running via standardizing internal controls, SOP, and excels in dynamic environments with a strong background in manufacturing, inventory management, multi-currency operations, ERP implementation, and full-cycle accounting.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Define accounting workflows, approval structures, and system controls.</p><p>• Supervise high-volume AP/AR processes; ensure timely payments and collections.</p><p>• Implement process improvements for scalability and accuracy.</p><p>• Lead the full month-end, quarter-end, and year-end closing process.</p><p>• Prepare, analyze, and present under ASPE and US GAAP-compliant financial statements (P& L, Balance Sheet, Cash Flow).</p><p>• Manage general ledger accuracy, account reconciliations, and journal entries.</p><p>• Own corporate cash management, bank reporting, and forecasting.</p><p>• Drive continuous improvement of accounting policies and internal controls.</p><p>• Lead annual audits and ensure timely review completion.</p><p>• Maintain compliance with federal, state, and local regulations.</p><p>• Oversee tax filings, payroll compliance, and regulatory reporting.</p><p>• Oversee inventory accounting including WIP tracking, standard costing, BOM accuracy, cycle counts, and COGS reconciliation.</p><p>• Partner with Operations to analyze production variances, scrap, rework, and throughput efficiencies.</p><p>• Manage foreign currency transactions, revaluations, intercompany accounts, and multi-entity consolidations.</p>
We are looking for a skilled Business Analyst to join our team in Newmarket, Ontario, on a contract basis for a duration of 1-2 years. In this role, you will play a key part in bridging the gap between technology solutions and business needs, ensuring seamless delivery and operation of enterprise systems. You will collaborate with various stakeholders to develop detailed requirements, functional designs, and quality assurance plans, contributing to innovative solutions and enhancements for existing applications.<br><br>Responsibilities:<br>• Analyze and document business requirements by engaging with stakeholders and subject matter experts.<br>• Develop functional designs, business process flows, and quality assurance plans to support enterprise system implementation.<br>• Partner with project sponsors and external vendors to ensure alignment of technology solutions with business objectives.<br>• Conduct gap analyses to identify areas for improvement and propose actionable solutions.<br>• Coordinate and lead testing efforts, including AB testing, to validate system functionality and performance.<br>• Utilize Atlassian Jira and other tools to track project progress and manage tasks effectively.<br>• Support the agile development process by contributing to sprint planning and backlog refinement.<br>• Prepare detailed business requirement documents and ensure accurate communication of project scope.<br>• Facilitate training sessions and provide ongoing support for users of enterprise systems.<br>• Monitor and report on project milestones, ensuring timely delivery within scope and budget.
<p>We are looking for a detail‑oriented HRIS Analyst to oversee and optimize our cloud‑based HRIS platform, with a primary focus on Dayforce. This role is ideal for someone who excels in system configuration, data integrity, and supporting HR operations through technology. The HRIS Analyst will manage day‑to‑day system administration, ensure accuracy of employee data, and lead system enhancements and projects. To be successful in this role, candidates must bring a strong understanding of HR processes, experience with Dayforce implementations, and proven project management capabilities.</p><p><strong>Responsibilities:</strong></p><ul><li>Act as the primary administrator for Dayforce, overseeing configuration, permissions, workflows, and system optimization.</li><li>Troubleshoot issues, manage integrations, and ensure system stability and performance.</li><li>Conduct regular audits and maintain data accuracy across all modules.</li><li>Support compliance with data privacy, security standards, and audit requirements.</li><li>Build and deliver dashboards, reports, and data insights for HR and business leaders.</li><li>Support workforce planning and strategic decision‑making through data analysis.</li><li>Partner with HR, Payroll, Finance, and IT on enhancements, module rollouts, integrations, and automation initiatives.</li><li>Lead HRIS‑related projects, ensuring effective planning, testing, and implementation of new features.</li><li>Serve as the main point of contact for HRIS inquiries.</li><li>Train HR team members and end‑users on system capabilities, reporting tools, and best practices.</li><li>Maintain documentation, process guides, and workflow materials.</li></ul><p><br></p><p><br></p>
<p><strong><u>This job posting is for a current vacancy with our client.</u></strong></p><p> </p><p>Are you a versatile, hands-on IT Project Manager who thrives in dynamic environments and enjoys taking ownership of a wide range of technical initiatives?</p><p> </p><p>We are looking for an experienced IT Project Manager who can lead complex projects across data migrations, IT infrastructure, software development, cybersecurity, and emerging AI initiatives.</p><p> </p><p>This role requires a balance of strategic thinking and tactical execution, strong leadership across cross-functional teams, and expertise in both Agile and Waterfall delivery. </p><p> </p><p>In this role, you will:</p><p> </p><p>· Plan and deliver diverse projects—including infrastructure upgrades, software development initiatives, cybersecurity enhancements, data migrations, and AI‑related solutions</p><p>· Oversee the full lifecycle of IT programs and projects, including project planning, scheduling, budgeting, and risk management.</p><p>· Collaborate with stakeholders to understand requirements, assess operations, and develop solution recommendations. You will translate business needs into documentation, functional designs, and technology roadmaps.</p><p>· Mentor and guide team members, strengthen project management capabilities across the department, and drive continuous improvement in processes and methodologies.</p><p>· Prepare dashboards, status reports, and executive‑level updates that communicate progress, resource utilization, risks, and overall performance.</p>
<p>Our client is a specialized software company with over 25 years of experience delivering industry-leading solutions to safeguard mission-critical systems. Their expertise spans across sectors such as banking, healthcare, and telecommunications.</p><p>We are looking for an organized, proactive, and detail-oriented Office Manager to join their growing team in Mississauga.</p><p>In this key role, you’ll oversee day-to-day operational functions with , and general business operations. You will work closely with leadership, clients, and technical teams to ensure smooth and compliant business operations.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Directly oversee and coordinate daily administrative operations to optimize workflows and productivity</li><li>Develop and maintain office systems, including inventory management, technology functionality, and HR practices</li><li>Identify areas for improvement in policies and procedures, creating new guidelines to ensure consistent office practices</li><li>Facilitate communication across teams, creating a collaborative and well-organized workplace.</li><li>Assist in onboarding new employees, arranging training sessions, and organizing team-building events.</li><li>Promote and enforce office policies while fostering a welcoming and inclusive work environment.</li><li>Address operational challenges, including facility-related issues, and liaise with building management when necessary.</li><li>Coordinate with external partners, distributors, and international clients as needed</li></ul>
<p><strong>Office Experience Assistant – 1-Year Contract</strong></p><p><br></p><p>Are you passionate about creating outstanding workplace experiences? Our client, a top consulting firm, is seeking an <strong>Office Experience Assistant</strong> to join their high-performing team in downtown Toronto. In this fully on-site role, you’ll be a key contributor to a welcoming, professional, and well-maintained office environment. This is an excellent opportunity for someone looking to grow their career in administrative support, office services, or hospitality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and maintain general office appearance and cleanliness across shared spaces, meeting rooms, and kitchen areas</li><li>Restock supplies in kitchens and collaborative zones, manage inventory, and order as needed</li><li>Coordinate catering logistics for internal meetings and events, including setup, teardown, and food service presentation</li><li>Liaise with vendors, building staff, and facilities teams for repairs or routine maintenance requests</li><li>Set up furniture and configuration for meetings; ensure conference rooms are equipped and ready, including basic tech support needs</li><li>Support internal events, from signage to logistics and oversight</li><li>Provide backup coverage to adjacent teams, including greeting visitors, handling guest registration and amenities, and closing the office at day’s end</li><li>Assist guests and staff with navigating the office, including guidance on desk reservation systems, IT access, and general queries</li><li>Manage visitor logs, print badges, and maintain compliance with security protocols</li><li>Triage meeting support requests and communicate with appropriate teams for timely resolution</li></ul>
<p>Our client, a respected and growing law firm in Toronto, is seeking an <strong>Associate Lawyer</strong> to join their collaborative team. This position is ideal for a legal professional who is eager to make meaningful contributions to a diverse range of files and deliver high-quality client service in a supportive environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and advance files in a variety of practice areas, which may include civil litigation, corporate/commercial law, real estate, or estates.</li><li>Conduct legal research, draft correspondence, contracts, pleadings, and other legal documents with accuracy and precision.</li><li>Represent clients at meetings, negotiations, mediations, and in court or tribunal proceedings as required.</li><li>Provide clear, practical legal advice to clients and maintain strong, professional relationships.</li><li>Collaborate and communicate effectively with colleagues, clients, and external parties.</li><li>Stay up to date on legal developments affecting the relevant practice areas and support business development initiatives.</li><li>Uphold the firm’s values of professionalism, integrity, and exceptional client service.</li></ul><p><br></p>
<p>A leading organization within the industrial services sector is seeking an experienced <strong>IT Manager/Director </strong>to oversee and advance its information technology operations in its Windsor office. This role is responsible for leading the IT department, managing daily activities, crafting strategic plans, and ensuring the secure and effective use of technology throughout the company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor, and manage the IT team to deliver optimal support and services.</li><li>Develop and implement IT strategy in alignment with business objectives.</li><li>Ensure the security, integrity, and reliability of all IT systems and infrastructure.</li><li>Oversee IT projects, including system upgrades, migrations, and new technology rollouts.</li><li>Manage vendors and third-party service providers.</li><li>Develop and maintain IT policies, procedures, and documentation.</li><li>Collaborate with stakeholders across departments to identify current and future technology needs.</li><li>Prepare and manage departmental budgets.</li></ul><p><br></p>
<p><strong>Job Posting: IT Auditor – Banking Sector</strong></p><p><strong>Duration: 4-6 months</strong></p><p><strong>Location: Toronto downtown, hybrid; 3 days onsite </strong></p><p><strong> </strong></p><p>Are you ready to make impactful contributions at the intersection of technology and banking? Robert Half is seeking experienced IT Auditor Consultants. In this role, you will help ensure the security, integrity, and compliance of critical banking systems. If you have expertise in IT audit, risk management, and regulatory compliance within bank environments, we encourage you to apply.</p><p> </p><p><strong>Responsibilities:</strong></p><p>· Lead and/or execute IT audit projects focused on banking systems, applications, networks, and infrastructure, assessing risks and internal controls for effectiveness and efficiency.</p><p>· Evaluate core banking technologies, payment systems, cybersecurity controls, and digital platforms for compliance with regulatory standards.</p><p>· Identify and document potential vulnerabilities, control deficiencies, and areas for improvement; make actionable recommendations to management.</p><p>· Collaborate with internal audit, risk, and compliance teams to ensure comprehensive coverage and timely reporting of IT-related issues.</p><p>· Stay current with banking regulations including FFIEC, FDIC, OCC, GLBA, as well as industry standards such as COBIT, NIST, and ISO.</p><p>· Prepare detailed audit reports, present findings to stakeholders, and support remediation activities.</p><p>· Assist in the development and maintenance of audit methodologies, risk assessments, and testing plans.</p><p><br></p><p><br></p>
<p>Robert Half is recruiting for an ERP Integration Manager to lead the integration, optimization, and ongoing management of critical enterprise resource planning (ERP) systems. This is an exciting opportunity for a strategic and hands-on professional to oversee ERP system integration and ensure strong alignment across business processes and technology platforms.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead end-to-end ERP system integration, including project planning, coordination, and execution across multiple business units.</li><li>Collaborate with internal stakeholders to gather business requirements and design integration solutions.</li><li>Oversee data migration, testing, deployment, and system maintenance, ensuring data integrity and security.</li><li>Manage and mentor a team of technical professionals to achieve project goals and support system users.</li><li>Develop and deliver end-user training and system documentation.</li><li>Coordinate with third-party vendors and manage relationships to maximize solution effectiveness.</li><li>Proactively communicate project progress and issues to leadership and stakeholders.</li></ul><p><br></p>
<p><strong><u>This job posting is for a current vacancy with our client. Our client has multiple offices in Canada. This position is open to candidates in Toronto, Vancouver and Calgary.</u></strong></p><p><br></p><p>We are looking for a Senior Information Security Engineer to join a nationwide Technology team, and support a well-established insurance company. This role works closely with Infrastructure and Information Security leaders to strengthen the company’s security posture, ensure system reliability, and support the ongoing evolution of enterprise security practices.</p><p><br></p><p>In this position, you will play a key role in implementing and maintaining security systems, documenting policies and procedures, troubleshooting complex issues, and monitoring environments to ensure compliance, reliability, and availability.</p><p><br></p><p><strong>In this role, you will:</strong></p><p><br></p><ul><li>Support the implementation and maintenance of cybersecurity systems and controls.</li><li>Work with technologies including firewalls, vulnerability scanners, SIEM tools, and related platforms.</li><li>Assist with IT management infrastructure such as automated tasking, standard builds, monitoring systems, paging tools, patch deployment, and application deployment.</li><li>Serve as a senior member of the Vulnerability Management, Incident Management, and Security Configuration teams.</li><li>Troubleshoot and resolve Tier 3 technical issues.</li><li>Respond to, mitigate, and recover from assigned security events.</li><li>Conduct vulnerability testing, scanning, and documentation.</li><li>Monitor for security breaches and suspicious activity.</li><li>Provide mentorship, guidance, and knowledge transfer to other team members.</li><li>Maintain and update cybersecurity and IT documentation, including policies, procedures, and technical standards.</li></ul>
<p><strong><u>This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p>We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment.</p><p><br></p><p>A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards.</p><p><br></p><p>The role involves monitoring support services through end-user feedback, trend analysis, and reporting to drive continuous improvement and operational efficiency. Ensuring service desk tickets meet quality standards, including accurate logging, complete documentation, and resolution within defined SLAs, is a key responsibility.</p><p><br></p><p>In this role, you will:</p><p><br></p><p>· Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</p><p>· Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</p><p>· Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</p><p>· Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</p><p>· Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</p><p>· Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</p><p>· Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</p>
<p>Our client is looking for a Yardi Application Support Analyst that focuses on providing functional support and optimization for the Yardi environment, working closely with Finance and operational stakeholders.</p><p><br></p><p>Key Responsibilities</p><ul><li>Act as the primary point of contact for Yardi support, troubleshooting issues and ensuring timely resolution</li><li>Maintain and optimize Yardi modules (Voyager 7s/8, PayScan, AP, AR, GL, Investment Accounting, Procure-to-Pay, BillPay, Construction Manager)</li><li>Ensure financial accuracy, compliance, and alignment with internal controls and reporting standards</li><li>Partner with Finance to improve workflows and drive process efficiencies</li><li>Perform data quality reviews, cleansing, and governance initiatives</li><li>Develop SQL queries, reports, and data extracts for Finance and Audit teams</li><li>Manage user access, permissions, and system configurations</li><li>Support system upgrades, testing, and release cycles</li><li>Maintain documentation (process maps, support guides, configurations)</li><li>Deliver user support and training across the platform</li><li>Act as liaison with Yardi and external vendors for escalations and enhancements</li></ul><p><br></p><p>Qualifications</p><ul><li>Post-secondary education in Accounting, Business, Information Systems, or related field</li><li>Strong understanding of accounting workflows, financial controls, and reporting requirements</li><li>Hands-on experience with Yardi Voyager (or similar ERP/accounting systems)</li><li>Strong data analysis skills (reconciliation, transformation, data cleanup)</li><li>5+ years experience in Business Analysis, Systems Analysis, or Application Support</li><li>SQL experience is an asset</li><li>Strong communication and stakeholder management skills</li><li>Detail-oriented with strong documentation and process discipline</li></ul><p><br></p><p>This posting represents a current vacancy with our client. If this opportunity aligns with your experience, I’d be happy to connect and discuss further.</p><p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p><p><br></p>
<p>We're recruiting for a Freelance Accessibility Specialist to conduct a comprehensive ADA/AODA compliance audit for two existing websites. The goal is to evaluate current accessibility standards, identify compliance gaps, and provide clear recommendations for improvement.</p><p><br></p><p>Project Scope</p><ul><li>Perform a full accessibility audit of two live websites</li><li>Evaluate compliance against ADA and AODA standards (WCAG 2.1 AA minimum preferred)</li><li>Identify accessibility barriers affecting users with disabilities</li><li>Provide a detailed written report outlining:</li><li>Areas of non-compliance</li><li>Severity level of issues</li><li>Recommended remediation steps</li><li>Prioritized action plan</li><li>Share the checklist or methodology used to conduct the audit</li></ul><p>Responsibilities</p><ul><li>Use both automated tools and manual testing methods</li><li>Review site structure, navigation, forms, media, and interactive elements</li><li>Assess keyboard navigation, screen reader compatibility, color contrast, and semantic structure</li><li>Deliver findings in a clear, organized, and actionable format</li><li>Be available to clarify findings and answer follow-up questions</li></ul><p><br></p>
<p>Seeking a motivated French/English Bilingual Technical Support Level I professional to join a rapidly growing team. This role focuses on providing efficient, high-quality support to customers, assisting with technical troubleshooting, onboarding, and device monitoring. </p><p><br></p><p>Principal Responsibilities:</p><ul><li>Respond promptly and professionally to customer support tickets.</li><li>Document resolutions and key details in IT systems such as HubSpot.</li><li>Monitor customer devices for uptime, troubleshoot issues, and generate analytics reports.</li><li>Communicate technical updates across teams using platforms like Teams and HubSpot.</li><li>Track and resolve issues with internal IT and external vendors.</li><li>Keep users informed on issue status and next steps.</li><li>Deliver excellent customer service, addressing concerns with effective communication and problem-solving.</li><li>Availability for non-standard hours, weekends, and on-call shifts as needed.</li><li>Perform additional duties as required.</li></ul>
We are looking for an experienced Systems & Network Administrator to join our team in Toronto, Ontario. In this role, you will oversee the design, maintenance, and optimization of IT systems and networks to ensure high performance and reliability. This position requires someone with strong attention to detail, technical expertise, and the ability to communicate effectively with both technical and non-technical stakeholders.<br><br>Responsibilities:<br>• Design, implement, and manage scalable network services, ensuring high availability and optimal performance.<br>• Configure and maintain VMware vSphere/vCenter environments, including networking and high-availability systems.<br>• Monitor and support Windows services and roles such as DNS, DHCP, and Active Directory.<br>• Develop and maintain system administration and operational documentation following best practices.<br>• Configure and troubleshoot Cisco Catalyst switches and Meraki Wi-Fi mesh networks.<br>• Manage Azure Active Directory and assist with cloud service migrations from on-premises systems.<br>• Provide technical support for Office 365 and SharePoint platforms.<br>• Identify and resolve network protocol and design issues to enhance system functionality.<br>• Collaborate with teams to implement ITIL processes and ensure effective incident and change management.<br>• Oversee database management tasks, including supporting SQL databases.
We are looking for a skilled Application Support Analyst to join our team in Mississauga, Ontario. In this long-term contract position, you will provide technical expertise and application support across various systems and tools, ensuring efficient operations and minimizing disruptions. This role offers an excellent opportunity to collaborate with development teams, vendors, and stakeholders in the dynamic healthcare industry.<br><br>Responsibilities:<br>• Provide comprehensive application support, including training staff and resolving technical issues.<br>• Conduct root-cause analysis for incidents and problems to reduce system downtime.<br>• Collaborate with application development teams to address critical and high-priority issues.<br>• Engage with vendors to resolve system-related concerns as necessary.<br>• Troubleshoot application-related issues using queries, logs, and other technical tools.<br>• Manage content and user access for collaboration tools such as SharePoint and Teams.<br>• Develop automated workflows using Power Automate to streamline processes across applications.<br>• Document and maintain knowledge base articles, including troubleshooting guides and best practices.<br>• Gather and analyze system requirements while validating functionality and data integrity of new systems.<br>• Assist in quality assurance activities, including testing scenarios and change request preparation.
We are looking for a dedicated and adaptable Customer Service Representative to join our team in Markham, Ontario. In this long-term contract position, you will play a key role in ensuring a seamless experience for customers and distributors within the automotive industry. This opportunity offers a dynamic mix of customer service, remarketing, dealer communication, and collections responsibilities.<br><br>Responsibilities:<br>• Provide exceptional customer service by responding to inquiries via chat support, email correspondence, and website interactions.<br>• Manage and enhance customer experiences while communicating effectively with distributors and dealership representatives.<br>• Handle remarketing tasks, including coordinating rentals for zero-emission vehicles and supporting affordability initiatives.<br>• Collect and process information from dealers accurately and efficiently.<br>• Utilize fleet management technology and mobility platforms to streamline operations.<br>• Collaborate with a small, close-knit team to align with company culture and goals.<br>• Schedule appointments and maintain organized records in Microsoft Excel and Word.<br>• Support data entry and order management processes to ensure accurate documentation.<br>• Adapt to flexible work hours and participate in intensive training during the initial months.<br>• Uphold professionalism and customer-friendly communication throughout all interactions.
