<p>We are looking for a Front Desk Coordinator to join our client's team for a long-term contract based in Toronto, Ontario. This role is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and enjoys handling a variety of administrative tasks with high confidentiality. If you are a highly-professional and customer service-oriented individual with prior reception/administrative experience in a professional services environment, we encourage you to apply today.</p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative tasks such as filing, data entry, and document organization.</p><p>• Assist with maintaining office supplies by monitoring inventory and placing orders as needed.</p><p>• Support team members by preparing and distributing correspondence and reports.</p><p>• Ensure the office environment is well-organized and presentable.</p><p>• Respond to inquiries and direct them to the appropriate person or department.</p><p>• Operate standard office equipment, including photocopiers, scanners, and fax machines.</p><p>• Collaborate with other departments to ensure smooth day-to-day operations.</p><p>• Follow company policies and procedures to maintain confidentiality and security of information.</p><p>• Sort, distribute, and manage incoming and outgoing mail in an efficient and timely manner.</p>
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
We are looking for a highly organized and detail-oriented Office Assistant to join our team on a contract basis in Toronto, Ontario. In this role, you will support day-to-day administrative operations, ensuring smooth coordination of events, logistics, and office functions. If you thrive in a fast-paced environment and enjoy multitasking, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Coordinate deliveries, shipping, and logistics to support photoshoots and events.<br>• Assist with managing guest lists and other event-related administrative tasks.<br>• Provide support with shipments and invoicing, ensuring accuracy and timeliness.<br>• Prepare reports and PowerPoint presentations to assist the Sales team.<br>• Offer administrative support to Sales and Accounting, including drafting and organizing contracts, advertising agreements, and billing documentation.<br>• Monitor and replenish office supplies by placing orders as needed to maintain stock levels.<br>• Perform general administrative tasks, including photocopying, scanning documents, and data entry.<br>• Address inbound calls and provide excellent customer service to internal and external stakeholders.<br>• Support mass mailings and other communication efforts as required.
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to ensure smooth daily operations. The ideal candidate will bring strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare, collect and organize supporting documentation for new leases and lease renewals: offer letters, schedule C-1’s, annotated lease plans, unit fact sheets, space drawings, with mentorship from the Leasing executive/Director and/or legal department;</li><li>Perform administrative duties, including correspondence, reports, statements and agreements, photocopying, faxing, taking meeting minutes, coordinating travel arrangements, organizing and maintaining files and answering phones;</li><li>Coordinate all meetings, booking meeting rooms, preparing all meeting materials and arranging for audio-visual equipment, flip charts, etc;</li><li>Assist with the preparation of the department budget and reconciliation process, as required;</li><li>Process for payment all department invoices, and expense reports for the Leasing Executive/Director;</li><li>Design and prepare leasing packages for potential clients, including PowerPoint presentation; </li><li>Prepare monthly lease and sales reporting, space reconfigurations, track all deals and follow up as required;</li><li>Prepare, collect and organize supporting documentation for new leases and lease renewals: offer letters, schedule C-1’s, annotated lease plans, unit fact sheets, space drawings, with mentorship from the Leasing Executive/Director and/or legal department;</li><li>Maintain tenant files, obtain credit information, track written notice timelines, and follow up on counter-signed letters and deposits. Keep appropriate tracking spreadsheets and database regularly updated;</li><li>Coordinate all aspects of ICSC events, including preparing the booth, providing information where required, and redirecting retailers to appropriate Leasing Executive/Director;</li><li>Receive all incoming calls from prospective clients and provide general information to clients; act as a department liaison with internal and external clients;</li><li>Respond to requests for information and redirecting inquiries beyond own scope of expertise to maintain high levels of customer service</li><li>Using online databases, look up lease clauses, compare and contrast language, and summarize lease details as requested for Leasing Executives and Directors.</li><li>Perform other duties as assigned, some of which may involve working with other cross functional Leasing Groups and Teams </li></ul><p><br></p>
