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14 results for Desktop Support Analyst in Brampton, ON

Plant Support Analyst
  • Oakville, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • We are looking for a dedicated Plant Support Analyst to join our team on a contract basis in Oakville, Ontario. In this role, you will provide first and second-level technical support for hardware and software issues, ensuring smooth operations within a manufacturing environment. This position requires a proactive individual who can manage help desk tasks, deploy systems, and maintain accurate documentation while delivering exceptional service to internal clients.<br><br>Responsibilities:<br>• Provide first and second-level support for hardware and software issues escalated from the Service Desk, ensuring timely resolution of technical problems.<br>• Document all support activities and resolutions in ServiceNow to maintain accurate and detailed records.<br>• Deploy hardware and software based on individual requests and project requirements, ensuring seamless integration into the work environment.<br>• Complete assigned tasks in project management systems to support internal client services and interdepartmental projects.<br>• Build and configure new PC images, ensuring systems are tailored to operational needs.<br>• Manage inventory stock levels, including shipping, receiving, and tracking computer devices.<br>• Create and update desktop and notebook images using imaging tools to meet deployment standards.<br>• Maintain accurate tracking of equipment in Active Directory, ensuring proper inventory management.<br>• Collaborate with team members to troubleshoot and resolve complex technical issues.<br>• Perform other duties as required to support the overall IT and operational needs of the organization.
  • 2025-10-14T18:18:42Z
IT Analyst
  • Toronto, ON
  • onsite
  • Permanent
  • 80000.00 - 90000.00 CAD / Yearly
  • <p>A downtown client of Robert Half is seeking a skilled and proactive <strong>IT Analyst</strong> to join their team. The ideal candidate will have experience in IT support, networks, printers, servers, and VMware. You will play a key role in ensuring the smooth operation of our IT infrastructure by providing technical support, troubleshooting issues, and maintaining system performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide IT support to end-users by troubleshooting hardware, software, and network issues.</li><li>Manage and maintain IT infrastructure, including servers, network devices, and printers.</li><li>Configure, monitor, and optimize network performance to ensure minimal downtime.</li><li>Maintain and support VMware environments, including virtual machines and associated infrastructure.</li><li>Install, configure, and update software and hardware as needed.</li><li>Assist in IT security implementations and ensure compliance with best practices.</li><li>Document IT procedures, troubleshooting steps, and system configurations.</li><li>Collaborate with vendors and service providers for IT-related procurements and support.</li><li>Perform system backups and recovery operations.</li><li>Stay updated with industry trends and emerging technologies to enhance IT operations.</li></ul><p><br></p>
  • 2025-10-20T18:25:55Z
Nonstop Support Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>Robert Half is looking for a skilled Nonstop Support Specialist to deliver exceptional technical assistance for our client and ensure they have a seamless experience using their products. In this role, you will leverage your expertise in troubleshooting, customer service, and application support to address client concerns effectively. The position offers a hybrid work environment, combining office-based collaboration in Mississauga, Ontario, with remote work flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert-level technical support to clients, resolving issues promptly and ensuring high customer satisfaction.</p><p>• Troubleshoot product-related problems, including hardware and software concerns, to identify and implement effective solutions.</p><p>• Collaborate with internal teams and stakeholders to escalate and resolve complex issues.</p><p>• Utilize cloud technologies to enhance support processes and improve client outcomes.</p><p>• Deliver deskside and remote support services tailored to individual client needs.</p><p>• Conduct quality assurance checks to ensure consistent service delivery and product reliability.</p><p>• Maintain strong communication with clients to address inquiries and provide updates on issue resolutions.</p><p>• Assist in onboarding and training clients on product usage and best practices.</p><p>• Document and track support cases to ensure accurate reporting and continuous improvement.</p><p>• Stay informed of product updates and industry trends to provide proactive and informed support.</p>
  • 2025-10-08T20:54:15Z
Business Systems Analyst
  • Etobicoke, ON
  • onsite
  • Permanent
  • 90000.00 - 105000.00 CAD / Yearly
  • <p>Robert Half Technology is looking to hire a <strong>full-time / permanent Senior Business Analyst</strong> for a leading global company based in the <strong>West GTA</strong>. This position offers exceptional <strong>stability</strong>, <strong>career growth</strong>, and a thriving <strong>work culture</strong> where your talents will drive impactful business improvements.</p><p>Due to the high volume of applicants, only those who closely meet the stated requirements will receive a response. Thank you for your understanding.</p><p><br></p><p><strong>Position Details:</strong></p><ul><li><strong>Role</strong>: Senior Business Analyst</li><li><strong>Location</strong>: West GTA</li><li><strong>Company</strong>: Confidential (global organization)</li><li><strong>Compensation</strong>: $95,000–$105,000 annually + 10% Bonus + Great Benefits:</li><li>Comprehensive health, medical, and dental coverage</li><li>RRSP/Pension match</li><li>3 weeks’ vacation</li><li>Collaborative and inclusive work environment</li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>CRM Expertise</strong>:</li><li>Work with CRM platforms to gather requirements and implement enhancements/upgrades (approximately <strong>2–3 upgrades annually</strong>) that support system growth and efficiency.</li><li>Conduct system support and provide operational insights that align technical solutions with business objectives.</li><li><strong>Analytical & Dashboard Skills</strong>:</li><li>Drive <strong>dashboarding</strong> and <strong>data analytics initiatives</strong> to deliver actionable insights for business leaders.</li><li>Design and support reporting mechanisms to help monitor key organizational metrics.</li><li><strong>Collaboration & Training</strong>:</li><li>Pivot between <strong>technical</strong> and <strong>operational</strong> roles, collaborating closely with key stakeholders across branches to identify process enhancements and translate needs into actionable requirements.</li><li>Create and deliver <strong>training materials</strong> to employees to ensure smooth adoption of new processes and technologies, fostering overall company growth.</li><li><strong>UAT Testing</strong>: Conduct <strong>user acceptance testing (UAT)</strong> to ensure delivery of high-quality system upgrades and enhancements.</li><li><strong>Stand-Alone Role</strong>: Ability to work independently as the <strong>sole Business Analyst</strong> for the organization in Canada, representing the company’s BA capabilities.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-10-17T17:24:22Z
Content Analyst
  • Toronto, ON
  • onsite
  • Temporary
  • 23.00 - 28.00 CAD / Hourly
  • <p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
  • 2025-10-10T19:24:05Z
Senior IT Analyst
  • Mississauga, ON
  • onsite
  • Permanent
  • 90000.00 - 100000.00 CAD / Yearly
  • <p>Robert Half is actively hiring for a <strong>full-time / permanent Senior IT Analyst</strong> on behalf of a rapidly growing client in the <strong>West GTA region</strong>. This exciting opportunity is ideal for an experienced IT professional eager to leverage their technical expertise in a hands-on role while enjoying exceptional perks, career growth, and a collaborative company culture.</p><p>Due to the high volume of applications, only candidates who closely match the requirements will be contacted. Thank you for your understanding!</p><p><br></p><p><strong>Position Overview:</strong></p><ul><li><strong>Role</strong>: Senior IT Analyst</li><li><strong>Type</strong>: Full-Time / Permanent</li><li><strong>Location</strong>: West GTA</li><li><strong>Compensation</strong>: $90,000–$100,000 (flexible based on experience) + Bonus + Attractive Benefits Package</li><li><strong>Perks include</strong>:</li><li>Comprehensive health, medical, and dental benefits</li><li>RRSP contributions</li><li>3 weeks’ vacation</li><li>Company-provided laptop and cell phone</li><li>A dynamic, people-first company culture with additional perks</li></ul><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a hands-on expert in managing and troubleshooting both <strong>systems</strong> and <strong>network environments</strong> for a fast-paced and growing organization.</li><li>Detect, diagnose, and resolve <strong>connectivity issues</strong>, including those related to <strong>routers</strong>, <strong>switches</strong>, <strong>firewalls</strong>, and <strong>wireless access points</strong> (working primarily with <strong>Cisco</strong> and <strong>Meraki technologies</strong>).</li><li>Manage and maintain <strong>Windows Servers</strong>, ensuring optimal performance and security.</li><li>Support and enhance environments powered by <strong>Microsoft Azure</strong> and <strong>Office 365</strong>, providing seamless integration of cloud-based services.</li><li>Collaborate on <strong>network troubleshooting</strong> and maintain reliable communication systems for the organization.</li><li>Work to proactively bolster <strong>cybersecurity</strong> measures, minimizing risks and vulnerabilities (cybersecurity experience is considered an asset).</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-10-17T17:28:45Z
Bilingual HR Analyst
  • Toronto, ON
  • onsite
  • Permanent
  • 80000.00 - 90000.00 CAD / Yearly
  • <p><strong>Key Responsibilities:</strong></p><ul><li><strong>Workforce Data Analysis</strong>: Analyze HR data and metrics to influence decisions on workforce planning, recruitment, retention, and employee relations strategies.</li><li><strong>HR Reporting & Dashboards</strong>: Develop and maintain user-friendly HR reports and dashboards, aiding cross-functional teams in tracking performance and planning.</li><li><strong>Translation & Cultural Sensitivity</strong>: Translate HR communications, policies, and training materials into [specific language], ensuring they are culturally sensitive and accurate.</li><li><strong>Employee Relations Collaboration</strong>: Partner with departments to address employee concerns, provide insights, and recommend innovative solutions for better engagement and retention.</li><li><strong>Compliance Oversight</strong>: Ensure adherence to local and international labor laws, as well as internal policies, across diverse, multilingual teams.</li><li><strong>HR Program Support</strong>: Facilitate onboarding processes and support HR initiatives to promote efficiency, inclusivity, and employee satisfaction.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-10-01T13:49:03Z
Accounting Analyst
  • Toronto, ON
  • onsite
  • Temporary
  • 38.00 - 44.00 CAD / Hourly
  • We are looking for a detail-oriented and proactive Accounting Analyst to join our team on a long-term contract basis in Toronto, Ontario. This role is integral to supporting financial operations, including month-end processes, reconciliations, and reporting for multiple regional offices. The ideal candidate will bring a blend of technical accounting expertise, adaptability, and a collaborative mindset to thrive in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Handle month-end financial processes, including journal entries, fixed asset management, and bank reconciliations, ensuring accuracy and timeliness.<br>• Collaborate with multiple regional offices to prepare annual financial reports and support audits as required.<br>• Maintain compliance with IFRS standards, particularly for leases, and ensure adherence to organizational policies.<br>• Provide critical support during the transition to new accounting systems, leveraging prior experience with tools like Workday.<br>• Work closely with interns and team members to oversee reconciliations, project deliverables, and day-to-day accounting tasks.<br>• Assist in preparing financial statements and reports for a not-for-profit organization that operates across different time zones.<br>• Contribute to process improvements by identifying opportunities for efficiencies and implementing best practices.<br>• Support the team during peak periods, such as month-end and year-end, with additional in-office days as needed.<br>• Utilize intermediate Excel skills to analyze data and create financial models that aid decision-making.<br>• Act as a point of contact for interdepartmental coordination, fostering a collaborative and respectful work environment.
  • 2025-10-10T13:28:59Z
Sr. Financial Analyst
  • Toronto, ON
  • onsite
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • <p>We are looking for an experienced Sr. Financial Analyst to join our team in Toronto. In this role, you will provide strategic financial insights and support to drive business decisions. Your expertise will play a vital role in financial reporting, managing budgets, analyzing data, and improving financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation of accurate and timely monthly claims, and periodic financial reports, as required and in compliance with complex funding agreements and guidelines. </p><p>• Prepare Child and Family Development wage subsidy, general operating, Canada-Wide Early Learning & Child Care funding, and other Government grants reconciliations by Region, as required and in compliance with funding agreement and guidelines. </p><p>• Assist the Associate Manager Finance and Child and Family Development General Managers in reviewing complex funding agreements and guidelines, as well as the budgeting process and analysis of all programs. </p><p>• Prepare budget submissions for CFD contracts and for child care centers regional funding. </p><p>• Manage month-end preparation and closing procedures in an accurate and timely manner. </p><p>• Prepare the reconciliation of accounts receivable, deferred revenues, and other selected General Ledger accounts related to Government funding, and review monthly revenue drawdowns and Association Allocations (A& A) calculations. </p><p>• Perform budget variance analysis. </p>
  • 2025-09-26T14:28:43Z
Director of IT Infrastructure
  • Barrie, ON
  • onsite
  • Permanent
  • 110000.00 - 120000.00 CAD / Yearly
  • <p>We are looking for an experienced IT Director to oversee and guide the strategic development of our organization's core technology infrastructure. This role requires a visionary leader capable of ensuring the reliability, scalability, and security of systems spanning data centres, cloud platforms, networks, and enterprise applications. The successful candidate will play a vital role in aligning technological strategies with organizational goals while fostering collaboration across teams and maintaining vendor relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Provide direction for the IT Infrastructure and ISO teams, collaborating with senior leadership to design and implement infrastructure strategies that drive business growth, operational excellence, and digital transformation.</li><li><strong>Team Development:</strong> Lead, mentor, and support IT Infrastructure personnel, including network engineers, system administrators, service desk staff, and cybersecurity specialists.</li><li><strong>Systems Management:</strong> Ensure the reliability, availability, and optimal performance of all IT systems, including servers, storage solutions, and cloud environments.</li><li><strong>Project Execution:</strong> Manage infrastructure projects from initiation through completion, overseeing budgets, timelines, and resource allocation.</li><li><strong>Vendor Management:</strong> Build and maintain strong relationships with external service providers, technology vendors, and consultants.</li><li><strong>Cybersecurity & Compliance:</strong> Enforce comprehensive security protocols and ensure adherence to relevant industry standards and regulatory requirements.</li><li><strong>Business Continuity:</strong> Develop and maintain disaster recovery and business continuity plans to safeguard operations against system outages or cyber threats.</li><li><strong>Technical Expertise:</strong> Demonstrate a deep understanding of information systems, network and system architectures, ERP platforms, and system integrations (including APIs).</li><li><strong>Needs Analysis & Procurement:</strong> Evaluate departmental requirements and business documentation to identify technology needs and procure cost-effective hardware and software solutions.</li><li><strong>Financial Oversight:</strong> Manage operating and capital expenditures related to infrastructure planning, design, and execution—including staffing, technologies, and partnerships.</li><li><strong>Site Support:</strong> Travel to Bill Gosling Outsourcing locations to support infrastructure build-outs and assist with client or vendor audits.</li><li><strong>Process Improvement:</strong> Develop and implement strategies to enhance productivity and streamline processes to meet or exceed company performance targets.</li><li><strong>Performance Management:</strong> Guide and evaluate team members to foster growth and talent development.</li><li><strong>Culture & Engagement:</strong> Promote company core values and initiatives to inspire and engage employees.</li><li><strong>Additional Duties:</strong> Perform other responsibilities as assigned.</li></ul><p><br></p>
  • 2025-10-21T15:28:52Z
Sr Data Engineer
  • Mississauga, ON
  • remote
  • Temporary
  • - CAD / Hourly
  • We are looking for an experienced Sr Data Engineer to join our team on a contract basis. In this role, you will leverage your expertise to work with complex datasets, develop robust data solutions, and create financial reports. This position is located in Mississauga, Ontario, and is an excellent opportunity to contribute to impactful projects within the manufacturing industry.<br><br>Responsibilities:<br>• Transfer and manage organizational data by copying tables into Databricks for advanced analytics and reporting.<br>• Design and implement scalable data pipelines using ETL processes to support business intelligence needs.<br>• Collaborate with business analysts to gather requirements and ensure data solutions align with organizational goals.<br>• Develop and enhance financial reporting mechanisms to provide actionable insights.<br>• Write efficient and maintainable Python code to support data transformation and integration tasks.<br>• Utilize Azure Databricks to optimize data workflows and improve processing efficiency.<br>• Ensure data integrity and accuracy throughout all stages of data handling and analysis.<br>• Work with large datasets to uncover meaningful trends and patterns.<br>• Provide technical expertise in Databricks and Synapse environments to support project objectives.<br>• Contribute to the development of Power BI dashboards, if required, to enhance data visualization.
  • 2025-09-22T18:54:06Z
Services Solutions Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 70000.00 - 80000.00 CAD / Yearly
  • <p>We are seeking a dynamic and detail-oriented <strong>Services Solutions Specialist</strong> to bridge the gap between technical service delivery and strategic marketing. This role is ideal for a professional who thrives in a cross-functional environment and can translate complex service capabilities into compelling business value.</p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain technical marketing materials, case studies, and service documentation</li><li>Create clear, engaging content that communicates service value to diverse audiences</li><li>Collaborate with the marketing team to ensure technical accuracy in campaigns</li><li>Update and refine product positioning materials throughout the service lifecycle</li><li>Lead technical writing and response development for complex RFPs and proposals</li><li>Analyze customer requirements and align them with service capabilities</li><li>Coordinate cross-functional teams to gather technical inputs and pricing</li><li>Ensure proposal content reflects actual service delivery capabilities</li><li>Participate in daily service department planning and operations</li><li>Provide strategic and analytical support to service teams</li><li>Act as a liaison between service operations and customer-facing functions</li><li>Support process improvement initiatives and service methodology development</li><li>Assist with escalated customer communications requiring technical expertise</li></ul><p><br></p>
  • 2025-10-10T19:53:56Z
Global IT Operations Manager
  • Stoney Creek, ON
  • onsite
  • Permanent
  • 100000.00 - 140000.00 CAD / Yearly
  • <p>Robert Half Technology is looking to hire a full time / permanent Global Operations Manager for a client that is rapidly expanding. They are offering great culture, stable work and opportunities for learning and growth.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. </p><p><br></p><p>Due to high volume of applicants, those that accurately fit the requirements will receive a response. Thank you for understanding!</p><p><br></p><p>Role: Global Operations Manager </p><p>Type: Full time / Permanent</p><p>Industry: Confidential until discussion held</p><p>Location: West GTA Region</p><p>Compensation: $120k to $140k + 10% Bonus (as well as additional bonuses) + 4 weeks vacation (Additional 3 sick days) + Health benefits (Dental, medical and vison) + Great team / work culture</p><p><br></p><p>Requirements:</p><p>- 10+ years experience working in the IT Industry; last few years working at a Managerial capacity</p><p>- IAAS Experience would be ideal (Infrastructure as a service)</p><p>- Strong understanding and experience working at / with Data Centers</p><p>- Expert knowledge with servers, hosting (nature of their business); cloud platforms (Azure, AWS or GCP)</p><p>- Server configuration</p><p>- Project Management Skills</p><p>- Familiar with JIRA and Roadmap development</p><p>- Logistics and cross-border coordination skills</p><p>- Analysis, implementation, and evaluation of IT landscape</p><p>- Budgeting, forecasting, hiring and building a team</p><p>- Project management experience; strong pipeline of projects</p><p>- Strong communication skills; speaking technical to non-technical people</p><p>- Asset: PMP Certified </p><p><br></p>
  • 2025-10-03T12:29:14Z
IT Director
  • Toronto, ON
  • onsite
  • Permanent
  • 150000.00 - 170000.00 CAD / Yearly
  • <p>Robert Half is looking to hire a full time / permanent IT Director for a client that is rapidly expanding in the East GTA region. This is an exciting opportunity offering growth, stability and great work culture.</p><p><br></p><p>Please review the summarized information and apply if you are a good fit. Due to high volume of applicants, those that have accurate experience will receive a response. Thank you for your understanding.</p><p><br></p><p>Role: IT Director</p><p>Type: Full time / Permanent </p><p>Industry: Confidential</p><p>Location: East GTA (More information shared through discussion)</p><p>Compensation: $150k + $170k + Bonus (20%) + Vacation (With sick / PTO days) + Summer hours + Full Benefits with 100% coverage and RRSP's</p><p><br></p><p>Requirements:</p><p>-    The main requirement we are looking for is someone that has decentralized IT functions and created IT presence from scratch in a new country.</p><p>- 12+ Years experience working in IT; at last 3 years experience as an IT Director </p><p>- Strong with Systems, Networks and Security; jack of all trades</p><p>- Managed development teams (hands on development not required)</p><p>- MS Dynamics 365 + Business Central (ERP / CRM); previously using INFOR</p><p>- MS Azure</p><p>- Compliance + Audit; ISO 270001</p><p>- Dashboards; Power BI; Reporting</p><p>- Modernization of IT environments; migrations from legacy platforms</p><p><br></p>
  • 2025-10-10T13:23:56Z