<p>We are looking for a Senior Service Designer to join a Long-term Contract opportunity based in Burlington, Ontario. In this role, you will shape connected experiences across products, platforms, and customer touchpoints by bringing a holistic view to complex design challenges. You will work across a range of initiatives, partnering with cross-functional teams to improve how users discover, adopt, and continue engaging with digital solutions. This position is ideal for someone who combines strategic service design expertise with strong facilitation skills and a clear understanding of how experience improvements support business growth.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Drive service design initiatives across multiple digital experiences, translating complex challenges into structured journeys, blueprints, and practical recommendations for delivery teams.</li><li>Influence project direction early by helping define briefs, clarifying problem statements, and guiding senior stakeholders toward effective design decisions.</li><li>Identify opportunities where improved service experiences can strengthen customer acquisition, product adoption, and long-term engagement.</li><li>Incorporate AI tools into day-to-day design work to speed up research synthesis, uncover patterns, and highlight high-value opportunities while applying sound human judgement.</li><li>Facilitate workshops, collaborative sessions, and design sprints that help stakeholders align on priorities and move toward clear next steps.</li><li>Produce strong supporting evidence for each engagement by documenting outcomes, insights, and examples that demonstrate the value of design partnership.</li><li>Strengthen team capability by sharing methods, encouraging connected thinking, and contributing to higher standards across product and digital design practices.</li><li>Work across short- and long-range initiatives, leaving behind scalable frameworks, clear documentation, and service improvements that continue beyond the engagement.</li></ul>
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives.<br><br>Responsibilities:<br>• Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth.<br>• Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments.<br>• Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation.<br>• Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms.<br>• Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions.<br>• Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations.<br>• Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety.<br>• Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking.<br>• Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes.<br>• Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
We are looking for a Senior Product Designer to join a collaborative design team supporting enterprise software experiences in Burlington, Ontario. This Long-term Contract opportunity will focus on strengthening a design system, shaping component standards, and improving consistency across a broad product ecosystem. The role works closely with product, engineering, accessibility, and research partners to create scalable design solutions that balance usability, visual quality, and technical feasibility.<br><br>Responsibilities:<br>• Shape and refine design system foundations, reusable components, and interaction patterns that support consistent product experiences.<br>• Partner with product managers, developers, and subject matter experts to define design needs, clarify priorities, and deliver practical solutions.<br>• Build and maintain a robust Figma component library and related assets that enable designers to work more efficiently and consistently.<br>• Coordinate design work with development timelines, ensuring deliverables are well planned and aligned with product release cycles.<br>• Contribute to research activities by gathering insights, reviewing findings, and turning observations into meaningful design improvements.<br>• Work alongside front-end engineers to support strong alignment between design assets and coded components.<br>• Collaborate with accessibility stakeholders to help ensure components and patterns meet WCAG AA expectations.<br>• Guide product teams in adopting the design system by promoting best practices and supporting implementation across the organization.
<p>We are looking for a Senior Product Designer to join a Long-term Contract opportunity based in Ontario. In this role, you will guide design work across several product streams, turning complex challenges into intuitive, refined experiences that support both user needs and business goals. You will collaborate closely with product and engineering partners, apply strong UX and UI expertise, and use AI-enabled tools to speed up exploration and insight gathering while relying on sound design judgement to shape final outcomes. This is a 6 month contract to start located in Toronto, Ontario. </p><p><br></p><p>Responsibilities:</p><p>• Own design end to end across multiple concurrent initiatives — from upstream problem framing and research through to high-fidelity UI, delivery and handoff </p><p>• Shape briefs, not just respond to them — identifying what the real problem is before the team has named it, and influencing direction before decisions are locked </p><p>• Build trust quickly with product and engineering partners — demonstrating through the quality and pace of your work that good design makes outcomes better </p><p>• The bar is rising, but quality is still the differentiator. You’ll use AI as a core part of how you design — prototyping faster, synthesizing research at scale, exploring more directions in less time — while leading with design judgement that AI can't replace </p><p>• Produce interfaces that are visually considered, interaction-sound, accessible and aligned to design system standards — you know that UI is where the experience becomes real for users • Contribute to the team's case study output — documenting what worked, what didn't, and what it proved about design's value </p><p>• Raise the capability of the team around you through pairing, critique and direct feedback — you are a multiplier, not just a contributor </p>
<p>This is a steady, long-term position as an IT Manager with a private-sector organization in Richmond, BC. This company distributes consumer products across Canada, and they coordinate this from their facility in Richmond. In this role, you’ll lead a small team of three employees working across a wide range of technologies, related to IT infrastructure, hardware and enterprise ERP software systems. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, bonus and group benefits including a health spending account. </p><p><br></p><p>In this role, you’ll be working on a number of projects related to process optimization and software systems. You will also be working on data integrations between various systems, leveraging EDI and API data connections. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Our Client is seeking an experienced Fully Bilingual <strong>IT Operations & Digital Transformation Manager</strong> to lead day-to-day technology operations while driving modernization and transformation initiatives across the organization.</p><p>This is a hands-on leadership role for someone with a strong technical foundation who can also operate confidently with senior executives, vendors, and business stakeholders.</p><p><br></p><p>What You'll Do</p><ul><li>Lead and develop an IT team responsible for technology operations, service delivery and end-user support.</li><li>Oversee infrastructure, cloud services, applications, cybersecurity and IT service management.</li><li>Drive technology modernization and digital transformation initiatives.</li><li>Provide strategic and tactical technology advice to senior leadership.</li><li>Manage external technology partners, vendors and managed service providers.</li><li>Establish and improve ITIL, change management, security and operational processes.</li><li>Support cybersecurity initiatives, risk management and technology governance.</li><li>Evaluate and introduce new technologies, including cloud and AI solutions.</li><li>Develop technology roadmaps and contribute to enterprise architecture and long-term planning.</li><li>Build strong relationships across the organization and translate technical concepts into business outcomes.</li></ul><p><br></p><p>The Ideal Candidate</p><p>We're looking for someone who has <strong>grown through the technical ranks into leadership</strong> — someone who understands how technology works but is equally comfortable discussing strategy, budgets, risk and transformation with senior leadership.</p><p>Experience within <strong>government, public sector, regulated environments or large institutions</strong> is considered an asset.</p>
<p>Our client is a well-established industrial organization with a strong presence across North America and a long-standing commitment to safety, sustainability, operational excellence, and employee development.</p><p><br></p><p>They are currently seeking an experienced Engineering Superintendent to join their Quesnel, BC operation. This is an excellent opportunity for a senior engineering professional who enjoys working in a complex industrial environment and wants to take ownership of capital planning, engineering projects, maintenance initiatives, and team leadership.</p><p><br></p><p><strong>THE OPPORTUNITY</strong></p><p><br></p><p>This role offers the opportunity to have a significant impact on the ongoing performance and future development of a large industrial facility. You will work closely with engineering, maintenance, operations, contractors, consultants, regulatory agencies, and other stakeholders to ensure projects are delivered safely, efficiently, on schedule, and within budget.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute strategic plans for capital, infrastructure, and major expense projects.</li><li>Lead, mentor, and manage the performance of the engineering team.</li><li>Provide technical guidance and direction to project and maintenance engineers and technologists throughout the project lifecycle.</li><li>Oversee projects from initial planning through completion, ensuring they remain on schedule and within budget.</li><li>Establish clear expectations for contractors related to safety, cost, quality, and performance.</li><li>Lead capital project and major maintenance planning and coordination.</li><li>Develop and maintain the site’s 5-year and 10-year capital and major maintenance plans.</li><li>Provide direction regarding the site’s approach to fixed asset inspection and maintenance.</li><li>Coordinate with engineering consultants, contractors, regulatory agencies, insurance providers, and other external stakeholders.</li><li>Support initiatives focused on safety, productivity, environmental performance, quality, and cost improvement.</li><li>Identify opportunities to improve engineering processes, asset reliability, and overall site performance.</li></ul>