2 results for Tech jobs

Laptop Deployment Technician

Toronto, Ontario
onsite
Temporary
24 - 28 CAD / Hourly
We are looking for a Laptop Deployment Technician to support a large-scale device refresh initiative for a financial services environment in Toronto, Ontario. This Long-term Contract position is ideal for a hands-on desktop support specialist who can prepare, deploy, and replace laptops efficiently while delivering a positive end-user experience. The successful candidate will handle imaging, configuration, troubleshooting, and shipment coordination, while working with a high daily volume of devices across multiple branch locations. Responsibilities: • Prepare and configure incoming laptops for end users by completing imaging, setup, and quality checks before deployment. • Replace existing devices with newly provisioned laptops and ensure users receive the equipment and guidance needed for a smooth handoff. • Resolve Level 2 desktop support issues related to hardware, Office 365 applications, Outlook, Excel, and general workstation performance. • Support device enrolment and management activities using Intune, Azure, and Active Directory tools. • Process a high volume of laptop deployments each day while maintaining accuracy, organization, and service standards. • Package and coordinate shipment of laptops to branch locations, ensuring devices are tracked and ready for distribution. • Create and provide checklists and other user-facing instructions to help employees complete returns and exchanges correctly. • Document incidents, service requests, and deployment updates in ServiceNow to maintain clear support records. • Communicate clearly with end users and internal teams to troubleshoot issues, answer questions, and deliver strong customer service.
2026-09-15T00:00:00Z

Technical Project Manager

Ottawa, Ontario
onsite
Permanent
97000 - 146000 CAD / Yearly
Our client is an organization delivering complex software and integrated systems to customers across North America and international markets. They are seeking a Technical Project Manager to manage projects end-to-end within a structured PMO environment. This is a hands-on role focused on customer and stakeholder management, requirements, scope, financials, scheduling, risk, and project delivery. Key Responsibilities<ul><li>Manage projects from initiation through to completion, including planning, execution, monitoring, and closeout.</li><li>Manage customer relationships and external stakeholders throughout the project lifecycle.</li><li>Own requirements gathering, validation, documentation, and change management.</li><li>Manage scope, schedules, budgets, forecasts, risks, and resources, particularly within fixed-price projects.</li><li>Prepare project plans, status reports, dashboards, and required project documentation.</li><li>Follow established PMO stage-gate processes and ensure project artifacts are completed.</li><li>Work closely with software development, engineering, and technical teams.</li><li>Identify and resolve project risks, issues, and dependencies.</li><li>Lead primarily Waterfall projects while incorporating Agile practices where appropriate.</li><li>Contribute to PMO process improvements, project reviews, and lessons learned.</li></ul>
2026-09-21T00:00:00Z