16 results for Noc Technician jobs

Information Technology Technician

Edmonton, AB
onsite
Permanent
65000.00 - 75000.00 CAD / Yearly
THE ROLE: We are seeking for our Edmonton client, an Information Technology Technician to support day‑to‑day IT operations and assist with infrastructure initiatives in a collaborative, growing environment.Key responsibilities include:<ul><li>Assisting with installation, configuration, and maintenance of servers, networks, and workstations</li><li>Providing technical support for systems, applications, and end users</li><li>Supporting infrastructure upgrades and migrations under senior guidance</li><li>Monitoring systems and escalating issues as needed</li><li>Helping with documentation, assessments, and adherence to security best practices</li></ul>WHY THIS ROLE?Join a collaborative IT team where your expertise will make a direct impact on service quality and technical growth. This is an excellent opportunity to build hands‑on experience across IT infrastructure while working closely with experienced engineers who are invested in your development. You’ll gain exposure to both on‑premises and cloud technologies in a supportive environment that encourages learning and growth. The role offers a competitive salary, benefits, and the chance to develop in‑demand technical skills while progressing your IT career. If you’re motivated, curious, and ready to grow your capabilities in a real‑world IT setting, apply now.
2026-04-30T18:28:53Z

Senior Client Services IT Technician

Edmonton, AB
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
THE ROLE: We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.Key Responsibilities:<ul><li>Acting as the primary point of contact for technical support requests (in person, phone, and remote)</li><li>Diagnosing and resolving hardware, software, and network-related issues</li><li>Performing system maintenance, installations, and optimizations</li><li>Troubleshooting LAN/WAN connectivity and third-party systems</li><li>Following up with users to ensure resolution and a positive support experience</li><li>Providing consultative recommendations on IT solutions aligned to client needs</li><li>Maintaining accurate ticketing and supporting billing documentation</li></ul>WHY THIS ROLE?This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!
2026-05-12T22:29:40Z

Senior Client Services IT Technician

Calgary, AB
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
THE ROLE: We are seeking a Senior Client Services IT Technician to deliver exceptional technical support across client environments. This hands-on role focuses on troubleshooting complex issues, maintaining systems, and ensuring seamless IT operations while providing a high level of customer service.Key responsibilities include:<ul><li>Acting as the primary point of contact for user support (in-person, phone, and remote)</li><li>Diagnosing and resolving hardware, software, and network issues</li><li>Performing system maintenance, installations, and optimizations</li><li>Troubleshooting LAN/WAN connectivity and third-party systems</li><li>Following up with users to ensure successful issue resolution and satisfaction</li><li>Recommending tailored IT solutions based on client needs</li><li>Maintaining accurate ticketing and supporting billing documentation</li></ul>WHY THIS ROLE?This is an exciting opportunity to join a growing, fast-paced organization where your technical expertise and customer service skills will make a real impact. You’ll work with a variety of clients and technologies, gaining diverse and hands-on experience in a supportive, collaborative environment. The role offers a competitive salary and comprehensive benefits package, along with a strong focus on work-life balance and professional growth. If you’re looking to advance your IT career while working on meaningful challenges, apply now.
2026-05-12T22:43:44Z

IT Support Engineer

Etobicoke, ON
onsite
Permanent
75000.00 - 85000.00 CAD / Yearly
This role would require 5-days in office and our client is based in Etobicoke. We are looking for an IT Support Engineer to provide dependable technical assistance to employees in Etobicoke, Ontario. This role is suited to someone who enjoys solving a wide range of desktop and user support issues, delivering responsive service both on-site and remotely, and helping staff stay productive with minimal disruption. The successful candidate will combine strong troubleshooting ability with a detail-oriented, customer-focused approach in a fast-moving environment. Responsibilities:• Deliver front-line technical support to end users through in-person and remote channels, resolving day-to-day IT issues efficiently.• Investigate and fix problems affecting computers, applications, connectivity, and workplace technology using a practical, hands-on approach.• Set up, configure, and roll out laptops and mobile devices to support new and existing employees.• Maintain user productivity by supporting Microsoft 365 applications, including Outlook, Teams, Excel, and Word.• Provide assistance with office printing and local network-connected devices, ensuring reliable operation across the workplace.• Monitor, update, and manage endpoints through tools such as Microsoft Intune and ManageEngine.• Record, prioritize, and close support requests in Jira while keeping accurate documentation of actions taken.• Support employee onboarding and offboarding by preparing equipment, managing access, and coordinating required technical tasks.• Assist with foundational infrastructure support, including connectivity checks, workstation troubleshooting, and Wi-Fi-related issue resolution.• Follow up with users after service delivery to confirm issues have been fully addressed and expectations have been met.
2026-04-30T15:33:46Z

Systems Administrator

Kitchener, ON
onsite
Contract / Temporary
43.00 - 60.00 CAD / Hourly
OverviewThis is an active contract opportunity with our client based in Kitchener and is fully onsite. We are seeking an Infrastructure Systems Engineer to support and enhance enterprise infrastructure across on-premises and cloud environments. This role will focus on infrastructure design, automation, security, high availability, disaster recovery, and operational excellence within a fast-paced enterprise environment. Key Responsibilities<ul><li>Support and maintain enterprise infrastructure including Hyper-V, Active Directory, Azure/Entra, DNS, DHCP, Microsoft 365, Exchange Online, Teams, backup/recovery, and network/security systems.</li><li>Design, implement, and optimize scalable, secure, and highly available infrastructure solutions.</li><li>Lead infrastructure modernization and automation initiatives using PowerShell, Python, and Ansible.</li><li>Manage disaster recovery, backup, business continuity, and infrastructure security processes.</li><li>Monitor system performance, capacity, availability, and reliability across enterprise environments.</li><li>Provide technical leadership, documentation, and mentorship to IT team members.</li><li>Participate in a 24/7/on-call support environment as required. </li></ul>
2026-05-21T20:29:08Z

Intermediate/Senior Fortinet Network Specialist

Calgary, AB
onsite
Permanent
90000.00 - 110000.00 CAD / Yearly
THE ROLE: We are seeking an Intermediate to Senior Fortinet Network Specialist to design, implement, and support secure, high-performing network environments. This role is hands-on and client-facing, with a strong focus on Fortinet technologies and enterprise network reliability.Key responsibilities include:<ul><li>Designing, deploying, and maintaining network infrastructure using Fortinet solutions</li><li>Configuring and supporting FortiGate firewalls, VPNs, routers, and switches</li><li>Monitoring network performance and troubleshooting complex connectivity and security issues</li><li>Conducting network assessments and recommending performance and security improvements</li><li>Collaborating with internal teams to deliver network solutions aligned with business needs</li><li>Providing technical support, guidance, and escalation support in client-facing scenarios</li><li>Documenting network configurations, standards, and procedures</li></ul>WHY THIS ROLE?This is a strong opportunity to step into a technically impactful role where your Fortinet expertise will be front and centre. You’ll work in a dynamic, fast-paced environment supporting modern, security-focused networks while collaborating with experienced technical professionals. The role offers a competitive salary, solid benefits, and the chance to work on meaningful, hands-on network projects. If you’re ready to deepen your Fortinet specialization and take on greater ownership in network design and operations, don’t delay - apply today!
2026-04-30T22:04:19Z

Network Consultant

Vaughan, ON
onsite
Contract / Temporary
60.00 - 90.00 CAD / Hourly
We are looking for an experienced Network Consultant to support a construction and contractor-focused organization in Vaughan, Ontario. This contract position begins with an initial four-month term and may continue beyond that period, offering the opportunity to contribute to ongoing network initiatives in a dynamic, expanding environment. The successful candidate will take a hands-on approach to network delivery, working closely with internal technical teams to strengthen infrastructure performance, resolve complex issues, and support multi-vendor network operations. Responsibilities:• Develop and recommend network architectures that align with operational needs across a range of vendor technologies.• Evaluate existing environments and help connect site or client networks into the broader enterprise infrastructure.• Install, configure, and roll out network hardware and related components to support business operations.• Investigate connectivity and performance issues, identify root causes, and restore stable network service efficiently.• Work with equipment manufacturers and external support teams during escalations to resolve technical challenges.• Partner with network staff and project teams to deliver infrastructure upgrades, enhancements, and day-to-day operational support.• Provide practical technical guidance and dependable execution in a collaborative team setting.• Travel occasionally for short-term assignments, including visits of up to two weeks when required.
2026-04-22T13:13:48Z

Network Analyst

Enoch, AB
onsite
Contract / Temporary
- CAD / Hourly
OverviewOur Edmonton-based client is seeking a Network Support Analyst to support a high-demand onsite environment. This role is primarily focused on network troubleshooting and support, with additional responsibility for end-user and workstation support. Note: This role will be based in the client’s primary office but will require travel to various building locations within the surrounding area. Key Responsibilities<ul><li>Troubleshoot and support network connectivity issues across wired and wireless environments</li><li>Maintain and support network infrastructure including switches, routers, and access points</li><li>Work within Cisco Meraki and Ubiquiti environments to diagnose and resolve network-related issues</li><li>Monitor network performance and respond to outages or service disruptions</li><li>Provide escalation-level support for more complex connectivity issues</li><li>Provide day-to-day support for end-user workstations (desktops, laptops, peripherals)</li><li>Manage and resolve tickets via phone, email, and in-person support within a Microsoft 365 environment</li><li>Support M365 applications including Outlook and Teams</li><li>Image, configure, and deploy end-user devices</li><li>Support onboarding/offboarding and general IT support tasks</li></ul>
2026-04-29T19:54:05Z

Technical Support Specialist

Oakville, ON
onsite
Permanent
50000.00 - 65000.00 CAD / Yearly
This job posting is for a current vacancy with our client. Are you someone who enjoys troubleshooting, helping users, and working hands-on with technology that keeps retail businesses running? This could be a great next step for you. We’re working with a growing organization that supports a custom Point-of-Sale (POS) platform used across multiple retail locations. Key Responsibilities · Manage and prioritize incoming support tickets using a ticketing platform (Freshdesk experience is an asset).· Troubleshoot and resolve POS software and hardware issues in a timely manner.· Maintain clear, accurate documentation of issues, resolutions, and user interactions.· Create and maintain user training materials, including documentation and short instructional videos.· Train end users on POS functionality, workflows, and best practices.· Participate in onsite POS implementations and system rollouts when required.· Provide hands-on support during installations and go-live periods.
2026-05-12T20:58:42Z

IT Manager

Toronto, ON
onsite
Permanent
100000.00 - 120000.00 CAD / Yearly
This job posting is for a current vacancy with our client. We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment. A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards. This is an excellent opportunity for a hands-on leader who thrives in fast-paced, high-performance environments and is passionate about delivering exceptional service. In this role, you will lead a Service Desk team, overseeing daily operations while driving performance, engagement, and service excellence. Strong people management experience is essential, as you will be responsible for coaching, mentoring, performance management, and building a high-performing, client-focused team. In this role, you will: <ul><li>Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</li><li>Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</li><li>Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</li><li>Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</li><li>Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</li><li>Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</li><li>Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</li></ul>
2026-05-22T18:04:09Z

IT Support Specialist

Ottawa, ON
onsite
Permanent
90000.00 - 120000.00 CAD / Yearly
A well-established professional services organization is seeking a proactive, hands-on It Support Specilist- IT Manager to oversee its technology environment, partner with third-party providers, and ensure systems remain secure, stable, and aligned with evolving business needs. This role blends day-to-day operational support with longer-term strategic planning, and is ideal for someone who thrives in a fast-paced, deadline-driven environment.Compensation is competitive and commensurate with experience, with a comprehensive benefits package including health coverage and retirement savings support. Key Responsibilities<ul><li>Oversee the organization’s IT environment across multiple locations, supporting both onsite and remote users while ensuring secure and reliable operations</li><li>Manage the IT ticketing function, monitoring service levels, identifying trends, and coordinating escalations to maintain high-quality support</li><li>Lead onboarding and offboarding processes, including device provisioning, access management, and system configuration</li><li>Coordinate vendor relationships, including service agreements, renewals, and software licensing compliance</li><li>Act as the primary liaison with external IT partners, including Managed Service Providers and other vendors</li><li>Support and maintain core infrastructure, including networks, meeting room technology, and secure document workflows</li><li>Lead the implementation of new systems, upgrades, and integrations from planning through adoption</li><li>Oversee IT asset management, including inventory tracking, lifecycle planning, and procurement</li><li>Develop and maintain IT documentation, policies, and internal knowledge resources</li><li>Deliver user training and ongoing support to promote effective and secure use of technology</li></ul>
2026-05-06T15:18:43Z

Help Desk Analyst II

Toronto, ON
onsite
Contract / Temporary
20.00 - 23.00 CAD / Hourly
We are looking for an experienced Help Desk Analyst II to support a busy healthcare environment in Toronto, Ontario. This Long-term Contract opportunity is well suited to a technically strong, detail-oriented candidate who communicates clearly, delivers responsive end-user support, and adapts to changing operational needs. The successful candidate will provide hands-on assistance across multiple sites, helping staff maintain reliable access to devices, systems, and workplace technology. Responsibilities: • Provide second-level technical support for hardware, software, and access-related issues affecting end users in a healthcare setting. • Deliver deskside and service desk assistance for Windows-based workstations, mobile devices, and peripheral equipment, ensuring timely issue resolution. • Support the rollout of Windows 11 devices, including workstation setup, user data backup, profile transfer, and deployment coordination. • Travel between Toronto-area hospital and satellite locations to install, replace, and troubleshoot PCs and related equipment. • Use Active Directory and Microsoft tools to manage user accounts, permissions, and common desktop support requests. • Troubleshoot issues involving Mac computers, Citrix environments, Cisco-connected devices, and standard office technology. • Document incidents, resolutions, and deployment activities accurately while maintaining strong service standards and communication with users. • Work a regular Monday to Friday schedule with flexibility for occasional overtime or adjusted start times when operational needs require it.
2026-05-21T14:33:45Z

Network & Security Administrator

Vancouver, BC
onsite
Permanent
120000.00 - 140000.00 CAD / Yearly
This is a Network & Security Administrator role with a well-established IT Services company in downtown Vancouver. In this role, you’ll play an important role as part of the network administration team, and you’ll be designing and implementing networking infrastructure for several sites in both Canada, and internationally. This company works primarily with industrial companies in the mining and exploration industries. So if you have experience in heavy industrial companies, this could be a good match. In this role, you’ll be responsible for the day-to-day network operations, and you will take care of design and planning for upcoming projects and initiatives. You will be encouraged to bring your ideas related to process improvements, innovation and ways to make the network infrastructure stronger and more secure. One of the attractive elements of this opportunity is to really take ownership of various aspects of this company’s networking infrastructure. This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-05-19T18:58:49Z

Network Administrator

North York, ON
onsite
Permanent
90000.00 - 120000.00 CAD / Yearly
We are looking for a Network Administrator to support and maintain reliable network operations in North York, Ontario. This role focuses on ensuring secure connectivity across enterprise environments, resolving performance issues, and helping keep network infrastructure stable and well documented. The successful candidate will work with routing, firewalls, and wide area connectivity while contributing to controlled network changes and ongoing operational improvements. Responsibilities:• Administer and support enterprise network infrastructure, including routing, switching, firewall technologies, and wide area connectivity.• Investigate and resolve complex network outages, latency concerns, and connectivity problems to maintain dependable service.• Implement network modifications in production environments by following established change management practices and minimizing operational risk.• Monitor network performance and apply traffic prioritization and bandwidth management techniques to improve availability and efficiency.• Maintain accurate technical records, diagrams, and operational documentation to support supportability and knowledge sharing.• Collaborate with internal teams to address incidents, service requests, and recurring infrastructure issues in a timely manner.• Support cloud-delivered networking and security platforms, including firewall and software-defined wide area solutions where applicable.• Contribute to network security operations by assisting with access controls, traffic inspection, and protective measures across the environment.
2026-04-22T20:59:01Z

Help Desk/Desktop Support Analyst

Toronto, ON
onsite
Permanent
75000.00 - 85000.00 CAD / Yearly
Robert Half is supporting the search for a Help Desk / Desktop Support Analyst on behalf of a confidential organization. This opportunity is ideal for a technology professional who enjoys providing hands-on technical support, troubleshooting end-user issues, and helping maintain a reliable and efficient IT environment.The Help Desk / Desktop Support Analyst will be responsible for delivering day-to-day technical assistance to employees, resolving hardware and software issues, and supporting workplace technology across the organization. Key Responsibilities<ul><li>Provide first-line and second-line technical support for desktops, laptops, mobile devices, printers, and related hardware</li><li>Respond to and resolve help desk tickets in a timely and professional manner</li><li>Troubleshoot issues related to operating systems, standard business applications, user accounts, and access permissions</li><li>Set up, configure, deploy, and maintain end-user devices and peripherals</li><li>Support onboarding and offboarding activities, including account setup, equipment provisioning, and system access</li><li>Assist with troubleshooting network connectivity, remote access, and VPN-related issues</li><li>Maintain accurate documentation of technical issues, resolutions, inventory, and support procedures</li><li>Escalate complex issues when needed and collaborate with other IT team members to ensure timely resolution</li><li>Contribute to continuous improvement of support processes and user experience</li><li>Provide clear and approachable communication to users with varying levels of technical knowledge</li></ul>
2026-05-14T17:29:03Z

IAM/Active Directory Architect

Edmonton, AB
onsite
Permanent
120000.00 - 140000.00 CAD / Yearly
We are looking for an experienced IAM/Active Directory Architect to lead the design and advancement of secure identity services for a complex enterprise environment. This permanent opportunity offers a hybrid work setting and focuses on creating resilient, scalable solutions that support access management, governance, and enterprise security objectives. The role works closely with technical leaders, delivery teams, and business partners to shape standards, guide architecture decisions, and strengthen the organization’s long-term identity strategy. Responsibilities: • Drive the architecture and delivery of enterprise identity and access management initiatives across business and technology programs. • Partner with leadership and cross-functional teams to develop roadmaps, implementation plans, and operating models for identity services. • Advise architects, engineers, and stakeholders on solution direction for access control, authentication, and identity lifecycle management. • Establish reference designs, configuration standards, and service patterns for directory services and modern IAM platforms. • Facilitate technical workshops with internal teams and external vendors to define scalable and secure solution approaches. • Review current environments to identify design weaknesses, operational risks, and opportunities to improve security and user experience. • Assess new tools, platforms, and market trends to support informed technology decisions aligned with enterprise goals. • Produce and maintain clear architecture documents, diagrams, and supporting technical artifacts for governance and delivery purposes. • Provide advanced support for complex identity issues and contribute to governance activities related to architecture and design.
2026-05-02T01:18:46Z