<p><strong>The Role</strong></p><p>We are seeking a <strong>Client Services IT Technician</strong> to join our Edmonton-based team. In this hands-on, client-facing role, you will provide technical support across computer systems, hardware, software, and basic networking. You will serve as the first point of contact for client IT issues, delivering prompt, professional, and high-quality support while ensuring systems operate efficiently and effectively.</p><p><em>Key responsibilities include:</em></p><ul><li>Respond to client IT requests and troubleshoot desktop, laptop, and peripheral issues.</li><li>Install, configure, and maintain operating systems and software.</li><li>Perform basic network troubleshooting for LAN/WAN connectivity.</li><li>Provide guidance on IT solutions and best practices to clients.</li><li>Collaborate with team members to deliver tailored technical support.</li><li>Document solutions and maintain accurate records for reference.</li><li>Escalate complex issues to Tier 2 or senior support when necessary.</li><li>Ensure timely updates and maintenance to minimize client downtime.</li><li>Track billable time accurately for invoicing purposes.</li></ul><p><strong>Why This Role?</strong></p><p>This position offers the chance to join a dynamic IT team delivering white-glove service to clients. You will gain exposure to a variety of systems and technologies, including Dell and Linux platforms, while building strong client relationships and honing your problem-solving expertise. The role provides competitive compensation, mileage, and benefits, along with the opportunity to make a meaningful impact in a client-facing technology environment.</p>
<p><strong>THE ROLE:</strong></p><p>We’re looking for a seasoned Network Engineer to support the stability, performance, and security of enterprise network, voice, and collaboration environments for our Edmonton area client. In this role, you’ll design and enhance modern network and unified communications solutions for a highly distributed workforce while serving as a technical advisor for new technologies and enterprise initiatives.</p><p><em>Key Responsibilities:</em></p><ul><li>Design and deploy secure, scalable network solutions in partnership with architects and business stakeholders</li><li>Lead the administration and optimization of LAN/WAN environments (wired and wireless)</li><li>Configure routers, switches, wireless controllers, access points, and edge security technologies</li><li>Support Cisco platforms including Catalyst Center, ISE, and related tools</li><li>Assess and improve network performance, compliance, and operational efficiency</li><li>Develop network roadmaps and provide guidance on future technology adoption</li><li>Ensure network designs align with security standards and compliance frameworks</li><li>Collaborate with cloud and managed service partners on connectivity, monitoring, and troubleshooting</li><li>Contribute to projects involving unified communications, cloud networking, security tools, and emerging technologies</li></ul><p><strong>WHY THIS ROLE:</strong></p><p>This role offers the opportunity to influence the direction of enterprise networking while working with advanced Cisco technologies and modern architecture patterns. You’ll join a collaborative team, contribute to high‑visibility initiatives, and help shape long‑term infrastructure strategy. Competitive compensation, strong benefits, and meaningful technical ownership make this a great time to apply if you’re looking to elevate your career. Don’t delay – apply now!</p>
<p><strong>IT Support Technician – Remote Mine Site (BC)</strong></p><p> <strong>Fly-in / Fly-out | 2 Weeks On / 2 Weeks Off | 12-Hour Shifts</strong></p><p> <strong>Contract: April – July | Travel, Camp & Meals Covered</strong></p><p><br></p><p>We’re looking for an <strong>IT Support Technician</strong> to support technology operations at a <strong>remote mining site in Northern British Columbia</strong>. This role will act as the <strong>primary on-site IT contact</strong>, providing hands-on technical support and maintaining site infrastructure.</p><p>The position follows a <strong>2 weeks on / 2 weeks off rotation</strong>. During each rotation, one week will overlap with another IT resource on site, with the second week operating more independently while collaborating with the Vancouver-based IT team remotely.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide onsite <strong>desktop and end-user support</strong></li><li>Install, configure, and maintain <strong>endpoints, servers, and network infrastructure</strong></li><li>Troubleshoot <strong>hardware, software, and connectivity issues</strong></li><li>Support site technologies such as <strong>wireless networks, CCTV, cabling, and radio systems</strong></li><li>Coordinate with the <strong>central IT team and vendors</strong> to resolve issues</li></ul>
<p>In this Software Application Administrator role, you will work with a fast-growing and profitable Software-as-a-Service company, operating in the financial services sector. The company has been in business for over a decade, and has a solid base of customers across Canada and the US. You will work in a central location just steps from Skytrain, and near to shopping, restaurants and other amenities. </p><p><br></p><p>In this Software Application Administrator role, you will be part of a team that is responsible for ensuring the smooth operations of the overall software environment. This team is responsible for a wide range of configurations and integrations, based on specific customers needs. You will be part of the team of people that keeps all these systems running reliably. </p><p><br></p><p>This company offers a compelling compensation package, including base salary, annual bonus, and paid vacation. This company also promotes continuous learning, and they offer a budget for training and development. </p><p><br></p><p>One of the attractive factors of this role is the opportunity to gain exposure to the banking and finance industry, in combination with an advanced software solution. In other words, this is a FinTech opportunity. In addition, the people working in this company have a great vision for the future of the company, and they are investing heavily in new research and development. So it is an exciting time to get involved. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>If you're interested in pursuing this role, please apply online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for.</p><p><br></p><p>If there is a suitable match, then I will make an introduction to the client on your behalf, and organize a series of interviews. The hiring process typically takes 1-2 weeks from start-to-finish.</p><p><br></p><p>A bit about myself - my name is Nathan, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities. Whenever possible I prefer to meet face-to-face, and I am always looking to connect with like-minded tech enthusiasts in the Vancouver area</p>
<p>This job posting is for a current contract vacancy with our client. We are looking for a hands-on Infrastructure Systems Administrator to support and maintain enterprise IT systems across a North American environment. This role is ideal for someone who enjoys solving complex technical issues, working across infrastructure technologies, and contributing to large-scale enterprise initiatives. You will play a key role in maintaining core systems, supporting infrastructure operations, and helping drive modernization initiatives including ERP and enterprise platform migrations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for enterprise IT infrastructure, including servers, user accounts, and core services.</li><li>Act as a Tier 2 escalation point, troubleshooting infrastructure issues and supporting both in-house and remote users across Canada.</li><li>Install, maintain, and support systems across Canada and the U.S. while ensuring adherence to IT standards and best practices.</li><li>Monitor infrastructure alerts and maintain accurate documentation for incidents, requests, and resolutions.</li><li>Collaborate with infrastructure teams including systems, networking, virtualization, and backup to resolve issues and support technical initiatives.</li><li>Participate in enterprise technology projects, including ERP migrations and IT platform modernization.</li><li>Perform infrastructure lifecycle management, including server builds, OS upgrades, vulnerability remediation, and hardware replacements.</li><li>Assist with automation and scripting efforts to improve operational efficiency.</li><li>Occasionally provide onsite infrastructure or network support within the GTA when required.</li></ul><p><br></p>
<p><strong><u>This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p>We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment.</p><p><br></p><p>A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards.</p><p><br></p><p>The role involves monitoring support services through end-user feedback, trend analysis, and reporting to drive continuous improvement and operational efficiency. Ensuring service desk tickets meet quality standards, including accurate logging, complete documentation, and resolution within defined SLAs, is a key responsibility.</p><p><br></p><p>In this role, you will:</p><p><br></p><p>· Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</p><p>· Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</p><p>· Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</p><p>· Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</p><p>· Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</p><p>· Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</p><p>· Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</p>
<p>This is a great chance to apply your network administration skills to a high-profile, government-funded organization in Vancouver, BC. This role will be focused on network administration for on-prem and hybrid cloud data centre operations. You will also be doing some projects related to the corporate, back-office network environment (LAN/wireless). This organization handles sensitive, government data, so information security and network security will be top of mind for all projects. </p><p><br></p><p>In this role, you’ll be working with a team of experienced technology professionals in the Vancouver office. You’ll be working on a variety of projects related to systems modernization, specifically related to on-prem to cloud integrations. As part of this, you’ll also be analyzing and supporting the existing systems, which are primarily linux-based, on-prem systems.</p><p><br></p><p>The systems themselves contain highly-sensitive government data. As part of the hiring process, you will go through an RCMP background check with the goal of obtaining a government ‘Secret’ status. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>This is a great chance to apply your systems engineering skills to a high-profile, government-funded organization in Vancouver, BC. This role will involve a mix of open-source, Linux systems administration, and cloud-based systems administration. So if you’ve been looking for a chance to combine your experience with both on-prem systems and cloud-hosted systems, then please read on. </p><p><br></p><p>In this role, you’ll be working with a team of experienced technology professionals in the Vancouver office. You’ll be working on a variety of projects related to systems modernization, specifically related to on-prem to cloud migrations. As part of this, you’ll also be analyzing and supporting the existing systems, which are primarily linux-based, on-prem systems.</p><p><br></p><p>The systems themselves contain highly-sensitive government data. As part of the hiring process, you will go through an RCMP background check with the goal of obtaining a government ‘Secret’ status. </p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Robert Half is recruiting for an ERP Integration Manager to lead the integration, optimization, and ongoing management of critical enterprise resource planning (ERP) systems. This is an exciting opportunity for a strategic and hands-on professional to oversee ERP system integration and ensure strong alignment across business processes and technology platforms.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead end-to-end ERP system integration, including project planning, coordination, and execution across multiple business units.</li><li>Collaborate with internal stakeholders to gather business requirements and design integration solutions.</li><li>Oversee data migration, testing, deployment, and system maintenance, ensuring data integrity and security.</li><li>Manage and mentor a team of technical professionals to achieve project goals and support system users.</li><li>Develop and deliver end-user training and system documentation.</li><li>Coordinate with third-party vendors and manage relationships to maximize solution effectiveness.</li><li>Proactively communicate project progress and issues to leadership and stakeholders.</li></ul><p><br></p>
<p>This is a Senior IT Systems Administrator role with a well-established industrial company, located in the Langley/Aldergrove area. If you are an experienced IT professional living in the Fraser Valley, then this could be a great role for you. </p><p><br></p><p>In this Senior Systems Administrator role, you will be responsible for managing a wide scope of systems, servers, networks and software applications. Information security will also be an important part of this job. </p><p><br></p><p>This company has several industrial plants across the lower mainland and across Western Canada. The IT team operates out of the Langley office, and there may be some travel between the various locations from time-to-time. So you should have a BC Drivers License and access to a vehicle for this role. </p><p><br></p><p>In this role, you’ll work primarily on-site at the Langley office between Monday and Friday, together with the other members of the IT team. </p><p><br></p><p>As a senior member of the IT team, you will be involved in decision making and planning for tools and technologies. You will also share your knowledge, by coaching and mentoring other members of the IT team.</p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p><strong>THE ROLE:</strong></p><p>We are seeking a<strong> Systems Administrator</strong> in Calgary, Alberta to manage and enhance our Project Portfolio Management platform. In this hands-on role, you will ensure the system aligns with corporate project standards, governance practices, and financial controls. You will maintain data integrity, configure workflows, and provide reliable reporting to support operational and executive decision-making. This position is ideal for professionals who thrive in structured, process-driven environments and enjoy collaborating with stakeholders across portfolios.</p><p><em>What you'll do:</em></p><ul><li>Configure and maintain the PPM platform to meet corporate project and lifecycle standards.</li><li>Manage approvals, permissions, workflows, and ensure data integrity.</li><li>Design and maintain dashboards and reporting frameworks for operational and executive use.</li><li>Document system standards, configurations, and governance protocols.</li><li>Collaborate with stakeholders to support financial alignment, capital tracking, and portfolio comparability.</li><li>Promote adoption of tools and workflows across teams.</li></ul><p><strong>WHY THIS ROLE?</strong></p><ul><li>Enable enterprise-wide portfolio visibility and reliable reporting for informed decision-making.</li><li>Influence stakeholders and drive adoption of governance practices and system standards.</li><li>Maintain data integrity, compliance, and operational consistency across multiple portfolios.</li><li>Collaborate with cross-functional teams while contributing directly to strategic and financial objectives.</li></ul>
We are looking for a knowledgeable and proactive Desktop Support Analyst to join our team on a contract basis in Abbotsford, British Columbia. In this role, you will be responsible for providing technical support, maintaining systems, and ensuring the efficient operation of IT resources. This position requires a hands-on approach to troubleshooting and resolving IT issues in a dynamic environment.<br><br>Responsibilities:<br>• Offer Level 1 and Level 2 technical support for desktops, laptops, mobile devices, and related peripherals.<br>• Install, configure, and repair operating systems and commonly used software applications.<br>• Troubleshoot and support business applications, collaborating with vendors to resolve issues as needed.<br>• Manage user accounts, permissions, and access controls through Active Directory and other platforms.<br>• Maintain and update service tickets, ensuring timely responses and detailed documentation.<br>• Handle hardware installations, upgrades, and routine maintenance.<br>• Deploy security patches and software updates to ensure system integrity.<br>• Assist with onboarding and offboarding processes, configuring devices and accounts for new and departing employees.<br>• Monitor system performance and address issues proactively to minimize disruptions.<br>• Adhere to IT policies, procedures, and industry best practices in all activities.
<p>Our client is looking for a detail-oriented <strong>LMS Administrator</strong> for a contract position based in Acheson, Alberta. The role supports training operations and e-learning initiatives while ensuring accurate data management and strong customer service in a fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage a high-volume training inbox, ensuring timely responses and issue resolution.</li><li>Administer training enrollments, course resets, and licensing/software requests with accuracy.</li><li>Review prerequisites and mandatory requirements for technical training enrollments.</li><li>Respond to inquiries professionally while resolving enrollment issues.</li><li>Assess and research service tool or license requests before approval.</li><li>Maintain the technical training calendar and update records in SharePoint.</li><li>Coordinate course schedules with instructors and provide administrative support.</li><li>Perform repetitive tasks with strong attention to detail and efficiency.</li><li>Deliver customer-focused solutions and support e-learning content within the LMS.</li></ul>
<p>A well-established public sector organization in the Metro Vancouver region is seeking two experienced Systems Administrators to join its growing IT team. This role supports a multi-site enterprise environment serving 700+ users and plays a key part in maintaining and modernizing Microsoft 365, hybrid cloud, and on-prem infrastructure.</p><p><br></p><p><strong>Role Overview</strong></p><p>You will be responsible for ensuring the stability, security, and performance of the organization’s server, storage, virtualization, and cloud environments. This position blends operational support with project-based infrastructure improvements, cloud migration initiatives, and cybersecurity enhancements.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and optimize Windows Server environments, Active Directory, DNS/DHCP, and Group Policy</li><li>Support Microsoft 365, Azure, Entra ID, Exchange, and Teams environments</li><li>Manage virtualization platforms (VMware vSphere/vCenter; Hyper-V considered an asset)</li><li>Oversee backup, recovery, high availability, and disaster recovery processes</li><li>Implement and maintain endpoint management (SCCM, Intune)</li><li>Strengthen cybersecurity controls, privileged access management, and email security</li><li>Develop automation scripts (PowerShell/PowerCLI) to streamline operations</li><li>Participate in infrastructure upgrades, cloud migrations, and system enhancements</li><li>Provide Tier 3 technical support and mentor junior staff</li><li>Contribute to documentation, change management, and continuous improvement initiatives</li><li>Participate in after-hours maintenance and rotational on-call support</li></ul>
<p><strong>Job Title:</strong> Bilingual Jr. Project Manager– ERP Implementation</p><p><strong>Duration:</strong> 12 months</p><p><strong>Working Arrangements</strong>: Hybrid 3-4 days in office</p><p><strong>Location:</strong> Toronto, ON or Montreal, QU</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and lead the full-cycle ERP implementation, in coordination with external vendors, IT, and Finance teams.</li><li>Manage the design and standardization of the Chart of Accounts (COA), balancing standard practices and required customizations.</li><li>Serve as system superuser for NetSuite, providing expertise, troubleshooting, and ongoing support after go-live.</li><li>Design and deliver training for end users, including creation of SOPs, user manuals, and English-language training materials.</li><li>Regularly interface with end users and project team, fostering communication and addressing project roadblocks.</li><li>Project manage timelines, deliverables, and communications to ensure on-time delivery.</li><li>Collaborate with stakeholders to gather requirements and relay feedback for successful adoption.</li><li>Support post-implementation activities, including system optimization and process improvement.</li></ul><p><br></p>
<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>We're recruiting for a Freelance Accessibility Specialist to conduct a comprehensive ADA/AODA compliance audit for two existing websites. The goal is to evaluate current accessibility standards, identify compliance gaps, and provide clear recommendations for improvement.</p><p><br></p><p>Project Scope</p><ul><li>Perform a full accessibility audit of two live websites</li><li>Evaluate compliance against ADA and AODA standards (WCAG 2.1 AA minimum preferred)</li><li>Identify accessibility barriers affecting users with disabilities</li><li>Provide a detailed written report outlining:</li><li>Areas of non-compliance</li><li>Severity level of issues</li><li>Recommended remediation steps</li><li>Prioritized action plan</li><li>Share the checklist or methodology used to conduct the audit</li></ul><p>Responsibilities</p><ul><li>Use both automated tools and manual testing methods</li><li>Review site structure, navigation, forms, media, and interactive elements</li><li>Assess keyboard navigation, screen reader compatibility, color contrast, and semantic structure</li><li>Deliver findings in a clear, organized, and actionable format</li><li>Be available to clarify findings and answer follow-up questions</li></ul><p><br></p>
