We are seeking a Technical Support Engineer with 4+ years of experience providing technical support across enterprise environments. The ideal candidate will have strong experience supporting applications, hardware, Microsoft technologies, and end-user computing environments. This role requires excellent troubleshooting skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. This is fully remote 6 month contract to start opportunity, for our client in Toronto, Ontario. <br> Key Responsibilities Provide Level 1-2 technical support for software, hardware, network, and application-related issues. Support, maintain, and troubleshoot business-critical application systems. Manage and administer Active Directory, including user account creation, permissions, group policies, password resets, and access management. Provide support for Microsoft 365 (Office 365) services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Diagnose and resolve desktop, laptop, printer, and peripheral hardware issues. Install, configure, maintain, and upgrade hardware and software components. Investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with development, infrastructure, and business teams to resolve complex technical issues. Document support activities, technical procedures, and knowledge base articles. Monitor system performance and recommend improvements to enhance reliability and user experience. Ensure adherence to service level agreements (SLAs) and support best practices.
<p>Our client is a well-established industrial organization with a strong presence across North America and a long-standing commitment to safety, sustainability, operational excellence, and employee development.</p><p><br></p><p>They are currently seeking an experienced Engineering Superintendent to join their Quesnel, BC operation. This is an excellent opportunity for a senior engineering professional who enjoys working in a complex industrial environment and wants to take ownership of capital planning, engineering projects, maintenance initiatives, and team leadership.</p><p><br></p><p><strong>THE OPPORTUNITY</strong></p><p><br></p><p>This role offers the opportunity to have a significant impact on the ongoing performance and future development of a large industrial facility. You will work closely with engineering, maintenance, operations, contractors, consultants, regulatory agencies, and other stakeholders to ensure projects are delivered safely, efficiently, on schedule, and within budget.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute strategic plans for capital, infrastructure, and major expense projects.</li><li>Lead, mentor, and manage the performance of the engineering team.</li><li>Provide technical guidance and direction to project and maintenance engineers and technologists throughout the project lifecycle.</li><li>Oversee projects from initial planning through completion, ensuring they remain on schedule and within budget.</li><li>Establish clear expectations for contractors related to safety, cost, quality, and performance.</li><li>Lead capital project and major maintenance planning and coordination.</li><li>Develop and maintain the site’s 5-year and 10-year capital and major maintenance plans.</li><li>Provide direction regarding the site’s approach to fixed asset inspection and maintenance.</li><li>Coordinate with engineering consultants, contractors, regulatory agencies, insurance providers, and other external stakeholders.</li><li>Support initiatives focused on safety, productivity, environmental performance, quality, and cost improvement.</li><li>Identify opportunities to improve engineering processes, asset reliability, and overall site performance.</li></ul>
<p><strong>Overview</strong></p><p>Our Edmonton-based client is seeking an IT Generalist to provide comprehensive technical support across infrastructure, networking, end-user systems, and Microsoft 365 environments. This is a hands-on role supporting day-to-day IT operations across multiple locations, requiring strong troubleshooting skills and the ability to work independently in a fast-paced environment.</p><p><br></p><p>Note: This role will be based in the client's primary office but will require travel to various building locations within the surrounding area.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day IT support for desktops, laptops, mobile devices, printers, and peripherals</li><li>Troubleshoot and resolve hardware, software, networking, and connectivity issues</li><li>Support Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint</li><li>Manage user accounts, permissions, onboarding, and offboarding activities</li><li>Deploy, configure, image, and maintain end-user devices</li><li>Support network infrastructure, including switches, wireless access points, routers, and internet connectivity</li><li>Troubleshoot wired and wireless networking issues within Cisco Meraki and Ubiquiti environments</li><li>Assist with network monitoring, system maintenance, and infrastructure upgrades</li><li>Respond to and resolve support tickets via phone, email, and onsite support</li><li>Maintain IT documentation, asset inventories, and knowledge base articles</li><li>Support multiple office locations and provide onsite technical assistance as needed</li></ul>
<p>This is a Network & Security Administrator role with a well-established IT Services company in downtown Vancouver. In this role, you’ll play an important role as part of the network administration team, and you’ll be designing and implementing networking infrastructure for several sites in both Canada, and internationally. This company works primarily with industrial companies in the mining and exploration industries. So if you have experience in heavy industrial companies, this could be a good match. </p><p><br></p><p>In this role, you’ll be responsible for the day-to-day network operations, and you will take care of design and planning for upcoming projects and initiatives. You will be encouraged to bring your ideas related to process improvements, innovation and ways to make the network infrastructure stronger and more secure. One of the attractive elements of this opportunity is to really take ownership of various aspects of this company’s networking infrastructure. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits.</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p><strong>Overview</strong></p><p>Our client is seeking a hands-on IT Generalist for a 2-month contract based in Winnipeg, MB, requiring 35 hours per week and 100% onsite presence. The successful candidate will step into a well-established environment to provide continuity during a leadership transition and ensure the stability of day-to-day IT operations.</p><p><br></p><p>This role is best suited for a seasoned IT professional who is comfortable working across infrastructure, systems administration, networking, security, and end-user support. You will support a hybrid environment consisting of Azure cloud services, approximately 30 servers, and on-premises Hyper-V infrastructure, while ensuring reliable and secure technology services for approximately 150 users across Canada.</p><p><br></p><p>The focus of this engagement is maintaining operational excellence, managing service requests, supporting ongoing security improvements, and contributing to business continuity and disaster recovery initiatives. This is not a major transformation role; rather, the successful candidate will provide hands-on technical leadership and help keep critical IT systems running smoothly during the transition period.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day operational leadership and support to a small IT team.</li><li>Manage and support a Microsoft 365 environment, including Azure AD/Entra ID, Exchange Online, Teams, SharePoint, and related services.</li><li>Maintain and administer a hybrid infrastructure consisting of Azure cloud services and on-premises Hyper-V environments.</li><li>Support approximately 30 servers across cloud and on-premises environments.</li><li>Oversee user provisioning, access management, system monitoring, and troubleshooting activities.</li><li>Manage and process IT service requests through the organization's ticketing platform.</li><li>Assist with ongoing cybersecurity initiatives, remediation efforts, and security best practices.</li><li>Support incident response, backup management, and business continuity/disaster recovery activities.</li><li>Evaluate and implement approved change requests while ensuring minimal disruption to business operations.</li><li>Collaborate with business stakeholders to understand technology requirements and support operational improvements.</li><li>Ensure reliable, secure, and efficient IT services for approximately 150 users located across Canada.</li><li>Maintain documentation, procedures, and technical standards.</li></ul>
<p>Robert Half is offering a contract opportunity for a IT Support Specialist in the interior of British Columbia, near Kamloops. The individual will be part of our clients IT team, providing first-line support to employees, addressing hardware, software, and network issues.</p><p><br></p><p>In addition, the IT Support Specialist will also be instrumental in setting up and configuring devices, maintaining user accounts, and collaborating with IT teams to implement system updates.</p><p><br></p><p>This 4-month contract position has the potential to extend, and includes free staff accommodation (private apartment, not shared).</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Offer first-tier IT support, resolving inquiries related to hardware, software, and network problems</li><li>Diagnose and troubleshoot technical issues, ensuring timely resolution or escalation to specialized IT teams</li><li>Set up and configure employee devices, such as laptops, desktops, mobile devices, and printers</li><li>Manage and maintain user accounts, access permissions, and security protocols</li><li>Collaborate with the IT team to implement system updates, migrations, and enhancements</li><li>Document IT processes, solutions, system configurations, and user guides to build a robust knowledge base</li><li>Monitor system performance and proactively address potential issues to minimize downtime</li><li>Support IT projects, including system rollouts and process automation initiatives</li><li>Develop training materials and provide user training for new systems and tools</li><li>Ensure systems adhere to security best practices and compliance requirements, implementing measures to protect sensitive information</li><li>Perform other job-related duties as assigned.</li></ul><p><br></p>
<p>We are looking for an experienced IT Lead to lead technology operations and guide the organization’s digital direction in Bracebridge, Ontario. This role is responsible for maintaining reliable, secure, and efficient systems while aligning IT initiatives with broader business priorities. The successful candidate will oversee infrastructure, applications, support services, and project delivery, while also providing strategic advice to leadership on technology investments and operational improvements.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, delivery, and ongoing management of enterprise-wide IT services, systems, and user support functions.</p><p>• Partner with senior leaders to recommend technology strategies, including system integration and conversion initiatives that support organizational objectives.</p><p>• Work closely with operational managers to address information management needs related to data collection, storage, processing, and distribution.</p><p>• Maintain the stability, security, and resilience of networks, communications tools, hardware, and core information systems.</p><p>• Direct the design, implementation, and enhancement of business applications, software environments, and supporting infrastructure.</p><p>• Create, review, and maintain backup, business continuity, and disaster recovery processes to reduce operational risk.</p><p>• Evaluate emerging technologies and recommend practical solutions that improve productivity, communication, and access to information across the company.</p><p>• Oversee IT project execution by defining business requirements, managing milestones, ensuring sound project practices, and reviewing outcomes after completion.</p><p>• Support technology budgeting, vendor management, service agreements, and procurement activities to ensure cost-effective and reliable IT investments.</p><p>• Produce business intelligence reporting and assist with technical input for grants, RFIs, RFPs, and RFQs as needed.</p>
<p>This is a steady, long-term position as an IT Manager with a private-sector organization in Richmond, BC. This company distributes consumer products across Canada, and they coordinate this from their facility in Richmond. In this role, you’ll lead a small team of three employees working across a wide range of technologies, related to IT infrastructure, hardware and enterprise ERP software systems. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, bonus and group benefits including a health spending account. </p><p><br></p><p>In this role, you’ll be working on a number of projects related to process optimization and software systems. You will also be working on data integrations between various systems, leveraging EDI and API data connections. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>This is a steady, long-term position as a Systems Administration with a public-sector organization. In this role, you’ll be working across a wide-range of technologies, related to Windows, Hyper-V, M365, MS Azure, networking, security and server administration. </p><p>In this position, you’ll be responsible for day-to-day operations of a wide range of systems. You’ll also be working on several projects related to systems upgrades and migrations. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, government pension, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p>We are looking for someone who combines strong technical skills with hands-on experience supporting financial and accounting applications.</p><p><br></p><p>Working closely with Finance, IT, Security, and other business stakeholders, you will help develop, enhance, integrate, and support enterprise financial systems. The role is particularly well suited to someone with strong SQL expertise who enjoys solving complex systems issues, improving processes, and working directly with business users.</p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><br></p><ul><li>Develop, enhance, and support solutions across financial and accounting systems.</li><li>Build and maintain complex SQL queries, stored procedures, views, and functions.</li><li>Support reporting, dashboards, integrations, and automation initiatives.</li><li>Troubleshoot application and systems issues and work with internal technology teams and external vendors to resolve them.</li><li>Assist with application upgrades, patches, testing, and implementations.</li><li>Support SQL Server administration and ongoing system maintenance.</li></ul>
<p>Our Client is seeking an experienced Fully Bilingual <strong>IT Operations & Digital Transformation Manager</strong> to lead day-to-day technology operations while driving modernization and transformation initiatives across the organization.</p><p>This is a hands-on leadership role for someone with a strong technical foundation who can also operate confidently with senior executives, vendors, and business stakeholders.</p><p><br></p><p>What You'll Do</p><ul><li>Lead and develop an IT team responsible for technology operations, service delivery and end-user support.</li><li>Oversee infrastructure, cloud services, applications, cybersecurity and IT service management.</li><li>Drive technology modernization and digital transformation initiatives.</li><li>Provide strategic and tactical technology advice to senior leadership.</li><li>Manage external technology partners, vendors and managed service providers.</li><li>Establish and improve ITIL, change management, security and operational processes.</li><li>Support cybersecurity initiatives, risk management and technology governance.</li><li>Evaluate and introduce new technologies, including cloud and AI solutions.</li><li>Develop technology roadmaps and contribute to enterprise architecture and long-term planning.</li><li>Build strong relationships across the organization and translate technical concepts into business outcomes.</li></ul><p><br></p><p>The Ideal Candidate</p><p>We're looking for someone who has <strong>grown through the technical ranks into leadership</strong> — someone who understands how technology works but is equally comfortable discussing strategy, budgets, risk and transformation with senior leadership.</p><p>Experience within <strong>government, public sector, regulated environments or large institutions</strong> is considered an asset.</p>
<p>Robert Half is looking to hire a Desktop Support specialist to join a company that is looking to expand their operations to continue making a difference in their community. This is posting is for an existing vacancy that is offering stability, growth and great work culture!</p><p><br></p><p>Please review the information below and apply if you are a good fit - Please be attentive to location!</p><p><br></p><p>Role: Desktop Support Analyst</p><p>Type: Full time Permanent </p><p>Location: Northern Ontario Region - Please inquire for more information </p><p>Compensation: $65k to $75.4k + 3 Weeks Vacation (Additional sick days) + 4 Day work weeks + Strong Benefits (100% coverage with RRSP) + Cell phone Expense + Mileage Expense</p><p><br></p><p>Requirements:</p><p>Core Technical Duties: Handle end-to-end network troubleshooting, manage Microsoft 365, Entra ID, and Intune administration, deploy Windows endpoints via Autopilot, and resolve or escalate support tickets within SLA guidelines.</p><p><br></p><p>Qualifications & Screening: Requires 2+ years of MSP or multi-client IT support experience, hands-on TCP/IP and networking expertise, a valid driver's licence, a clear criminal record check, and eligibility for law enforcement security screening.</p><p><br></p><p>Schedule & Perks: Standard Monday to Friday day shift with rotational on-call duties, offering an earned four-day work week post-probation and comprehensive benefits including health coverage, RRSP matching, and paid training.</p><p><br></p><p>Professional Expectations: Requires strong independent judgment for lone on-site work, excellent plain-language communication skills, meticulous ticket documentation, and deep respect for community protocols.</p><p><br></p>
We are looking for a Systems Administrator to support and strengthen a modern Microsoft-based infrastructure in North Vancouver, British Columbia. This role is ideal for someone with hands-on experience managing cloud services, endpoint protection, and secure access tools in a business environment. You will play a key part in maintaining reliable systems, improving security controls, and supporting collaboration platforms across the organization.<br><br>Responsibilities:<br>• Administer and maintain Microsoft Azure services, including identity, access, and core cloud resources to ensure stable day-to-day operations.<br>• Oversee the Microsoft 365 environment with a focus on tenant administration, Teams governance, security settings, and user lifecycle management.<br>• Manage secure remote access solutions such as Barracuda or comparable platforms to support safe and reliable connectivity for users.<br>• Support endpoint security operations by configuring, monitoring, and responding to alerts through CrowdStrike or a similar protection platform.<br>• Maintain server and cloud-based systems, applying updates, resolving technical issues, and improving overall performance and availability.<br>• Collaborate with internal stakeholders to implement security best practices across infrastructure, user access, and collaboration tools.<br>• Monitor system health and investigate incidents to minimize disruption and maintain a dependable technology environment.
<p>We are looking for a bilingual Help Desk/Application Support specialist to join a contract opportunity in Ontario. This role combines day-to-day technical support for employees with application support for Dynamics 365 F& O and CE, making it ideal for someone who enjoys balancing user service with system troubleshooting. The selected candidate will provide responsive assistance across end-user technology, maintain strong documentation practices, and work closely with internal teams and external partners to resolve issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for desktops, laptops, mobile devices, printers, phones, network connectivity, and business software used across the organization.</p><p>• Manage incoming service requests through the ticketing platform by recording complete details, assigning the correct priority, communicating progress, and ensuring timely resolution.</p><p>• Support employee onboarding and offboarding by preparing equipment, setting up user profiles, provisioning accounts, and granting appropriate application access.</p><p>• Administer routine Active Directory activities such as password resets, account updates, and security group maintenance.</p><p>• Diagnose and resolve user issues related to Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive, as well as Windows operating systems.</p><p>• Coordinate with senior technical teams when issues require escalation, while retaining accountability for follow-up and closure of assigned incidents.</p><p>• Keep support documentation current by updating knowledge articles, recording troubleshooting steps, and maintaining accurate asset information.</p><p>• Provide front-line support for Dynamics 365 Finance & Operations and Customer Engagement, addressing user questions, access concerns, navigation challenges, and transactional errors.</p><p>• Partner with internal stakeholders and third-party vendors to investigate application problems, test fixes, and support updates or integrations.</p><p>• Monitor recurring support trends and recommend process improvements, user guidance, or training opportunities to reduce repeat issues and improve system usage.</p>
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives.<br><br>Responsibilities:<br>• Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth.<br>• Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments.<br>• Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation.<br>• Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms.<br>• Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions.<br>• Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations.<br>• Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety.<br>• Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking.<br>• Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes.<br>• Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.