10 results for Noc Technician jobs

Client Services IT Technician

Calgary, AB
onsite
Permanent
60000.00 - 65000.00 CAD / Yearly
THE ROLE: We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.Key Responsibilities:<ul><li>Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li>Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li>Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li>Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li>Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li>Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li>Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul>WHY THIS ROLE?This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!
2026-08-07T14:48:42Z

Senior Client Services IT Technician

Edmonton, AB
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
THE ROLE: We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.Key Responsibilities:<ul><li>Acting as the primary point of contact for technical support requests (in person, phone, and remote)</li><li>Diagnosing and resolving hardware, software, and network-related issues</li><li>Performing system maintenance, installations, and optimizations</li><li>Troubleshooting LAN/WAN connectivity and third-party systems</li><li>Following up with users to ensure resolution and a positive support experience</li><li>Providing consultative recommendations on IT solutions aligned to client needs</li><li>Maintaining accurate ticketing and supporting billing documentation</li></ul>WHY THIS ROLE?This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!
2026-07-24T21:33:41Z

IT Support Specialist

Calgary, AB
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
THE ROLE:Are you passionate about technology and ready to bring your excellent problem-solving and customer-service skills to a growing IT team? Do you thrive in a dynamic, team-based environment that blends high-tech and the financial services industry? We are looking for an IT Support Specialist to play a crucial role in ensuring stakeholders have top-notch digital experiences. If you're energetic, proactive, and excited to help people solve their tech challenges, we want to hear from you!Key Responsibilities<ul><li>Deliver exceptional in-person and online help desk support, resolving technical issues to meet employee needs</li><li>Logging, tracking, prioritizing, and escalating support tickets as required</li><li>Manage employee identities on Microsoft 365 and other SaaS solutions</li><li>Support tasks like OS repair, virus/spyware removal, hardware troubleshooting, and IT maintenance</li><li>Document technical issues, solutions, and guidance in our knowledge portal to improve IT processes</li><li>Assisting with IT security practices, backups, and governance records</li></ul>WHY THIS ROLE?This is an opportunity to join a collaborative team where your contributions matter. The role offers a competitive salary, comprehensive benefits (including an RRSP program), and a supportive workplace that values development and initiative. The opportunity to work in a supportive environment where you can develop your skills, tackle exciting technical challenges, and deliver meaningful impact every day. With opportunities to explore new technologies and build strong relationships across departments, this role is perfect for someone who loves problem-solving and thrives in dynamic settings. Step into a role where technology meets people—apply today and help our client empower their employees with seamless and innovative IT solutions!
2026-07-24T22:08:44Z

Systems Administrator

Edmonton, AB
onsite
Permanent
90000.00 - 140000.00 CAD / Yearly
IT Field TechnicianLocation: Gibbons, Alberta (On-site)Employment Type: Full-Time Position OverviewOur client is seeking a hands-on Field Technician to provide on-site technology support for a large-scale construction and operations environment located just outside of Gibbons, Alberta. This role will support a growing campus currently serving approximately 60 professional staff, with significant expansion expected over the next year.The successful candidate will be a versatile IT professional who enjoys working in the field, troubleshooting technical issues, supporting end users, and ensuring technology systems remain operational in a fast-paced construction environment. Key Responsibilities· Prior field support experience in the construction industry is required, with the ability to work effectively in active construction environments and build strong working relationships with construction personnel and tradespeople.<ul><li>Provide on-site technical support for end users across the project site.</li><li>Diagnose and resolve hardware, software, and connectivity issues.</li><li>Perform break-fix support for desktops, laptops, printers, mobile devices, and peripheral equipment.</li><li>Set up, deploy, configure, and relocate IT equipment as required.</li><li>Support onboarding and workstation deployments for new employees.</li><li>Coordinate with internal infrastructure and networking teams when advanced support is required.</li><li>Assist with inventory management and tracking of IT assets.</li><li>Document incidents, service requests, and technical procedures.</li><li>Travel throughout the site to provide responsive support across multiple locations.</li><li>Maintain a high level of customer service while supporting both office personnel and construction teams.</li></ul>
2026-07-21T19:58:48Z

Network Architect

Calgary, AB
onsite
Temporary
- CAD / Hourly
Our client is undertaking a major enterprise-wide network transformation and modernization initiative, including large-scale network upgrades, data centre migration, and modernization of network and security infrastructure. We are seeking a highly experienced Senior Network Architect to provide architectural leadership and technical expertise across this significant transformation program. The successful candidate will work closely with senior technology and cybersecurity stakeholders to design, modernize, and support a large-scale enterprise network environment.Key Responsibilities<ul><li>Lead network architecture and design activities for large-scale enterprise network transformation and modernization projects.</li><li>Develop and review network architecture, designs, standards, and technical solutions.</li><li>Participate in design workshops, architecture reviews, and technical support meetings.</li><li>Provide technical leadership for data centre migration and network modernization initiatives.</li><li>Design and modernize LAN, WAN, and SD-WAN environments across a complex enterprise network.</li><li>Evaluate and modernize existing network equipment, technologies, and infrastructure.</li><li>Collaborate closely with network security teams to ensure secure and resilient network architecture.</li><li>Provide architectural guidance across enterprise-level network and security initiatives.</li><li>Support implementation teams with architecture decisions, technical direction, and troubleshooting.</li><li>Work with multiple stakeholders and technology teams to ensure successful delivery of network transformation initiatives.</li></ul>
2026-08-11T18:49:08Z

IT Administrator

Ottawa, ON
onsite
Permanent
75000.00 - 85000.00 CAD / Yearly
We are looking for an experienced IT Systems Administrator to join our client's team and support the day-to-day operation of their IT environment. This opportunity is ideal for a hands-on IT professional who is comfortable working across L1/L2 technical support, Microsoft 365, Azure, networking, and infrastructure. The role is well suited to someone who has progressed beyond traditional help desk support and has gained practical experience administering and troubleshooting systems, networks, cloud technologies, and end-user environments. The successful candidate will work closely with the IT Manager and provide technical support to a small Ottawa-based environment while contributing to the ongoing improvement and security of the organization's technology infrastructure. Responsibilities:• Provide hands-on L1/L2 technical support to approximately 30 users, troubleshooting hardware, software, Microsoft 365, connectivity, and other IT issues.• Administer and support Microsoft 365, Azure, Entra ID, Intune, and related Microsoft technologies.• Configure, maintain, and troubleshoot laptops, mobile devices, printers, IP phones, and other end-user technology.• Support network infrastructure including switches, firewalls, Wi-Fi, VPN, DNS, DHCP, LAN/WAN, and Internet connectivity.• Administer and troubleshoot Cisco and Sophos network and security equipment.• Monitor and maintain servers, cloud infrastructure, virtual machines, databases, and related IT services.• Support user onboarding by preparing accounts, laptops, mobile devices, software, and access permissions.• Perform system updates, software deployments, patching, backups, and restoration activities.• Troubleshoot network, infrastructure, and application issues and identify opportunities to improve system reliability and performance.• Support IT security through access controls, endpoint protection, firewalls, VPNs, backups, and other security technologies.• Assist with the implementation and support of third-party applications, cloud services, and IT solutions.• Maintain accurate IT documentation, technical procedures, asset information, and end-user guides.• Work with vendors and service providers to resolve technical issues and support hardware, software, licensing, and infrastructure requirements.• Provide technical support for meetings, conferences, and other organizational activities, including occasional support outside regular business hours.• Recommend and implement improvements to the organization's IT infrastructure, systems, and support processes.
2026-08-14T17:48:39Z

Engineering Manager

Toronto, ON
onsite
Temporary
75.00 - 95.00 CAD / Hourly
We are looking for an experienced Engineering Manager to lead high-performing development teams within a fast-paced environment in Toronto, Ontario. This Long-term Contract opportunity is ideal for a leader who can balance people management, technical oversight, and delivery accountability across web, mobile, and cloud-based platforms. The successful candidate will guide cross-functional collaboration, strengthen engineering practices, and help drive reliable platform performance while delivering complex initiatives from planning through launch. Responsibilities:• Provide day-to-day leadership to software engineering teams, fostering accountability, collaboration, and technical excellence across multiple workstreams.• Coach and support developers through regular check-ins, performance discussions, and development planning to encourage long-term growth and engagement.• Oversee the delivery of Agile application development initiatives, ensuring projects progress effectively from initial kickoff through production release.• Coordinate complex cross-platform programs by aligning engineering efforts with business priorities, timelines, and stakeholder expectations.• Manage platform operations alongside application development activities, including production oversight, alert monitoring, and issue response.• Promote consistent engineering standards, quality practices, and continuous improvement across development and QA processes.• Partner with cross-functional stakeholders in different teams and time zones to resolve challenges, maintain momentum, and support informed decision-making.• Contribute to hiring efforts by participating in recruitment, interviews, and onboarding for new engineering talent.
2026-08-17T14:14:05Z

IT Support Specialist

Vancouver, BC
onsite
Temporary
20.00 - 25.00 CAD / Hourly
On behalf of our client, we are seeking an IT Support Specialist to provide hands-on technical support across end-user technology, Microsoft cloud services, and core IT infrastructure. This role will support employees across office and remote environments, troubleshoot day-to-day technology issues, assist with system administration, and help improve the reliability, security, and efficiency of the IT environment. This contract opportunity has an initial term of 3-months and will work full-time on-site in Vancouver, BC. Key Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support through the IT service desk.</li><li>Troubleshoot hardware, software, operating system, printer, and business application issues.</li><li>Support employee onboarding and offboarding, including devices, accounts, permissions, and licensing.</li><li>Administer and support Microsoft 365, Entra ID, user access, MFA, SSO, and related services.</li><li>Deploy, configure, maintain, and track laptops, mobile devices, and other IT assets.</li><li>Support device management and endpoint administration through MDM tools.</li><li>Assist with cloud and on-premises infrastructure, backups, recovery, and routine system maintenance.</li><li>Support office technology including meeting room equipment, AV systems, and printers.</li><li>Assist with cybersecurity activities such as vulnerability monitoring, phishing simulations, and security awareness initiatives.</li><li>Maintain technical documentation, asset records, and knowledge-base articles.</li><li>Develop scripts and workflow automations using tools such as PowerShell and Power Automate.</li><li>Support networking and connectivity issues across LAN, WAN, VPN, wireless, and related environments.</li><li>Escalate more complex technical issues where appropriate.</li></ul>
2026-08-14T00:18:39Z

Systems Administrator

Concord, ON
onsite
Temporary
30.00 - 45.00 CAD / Hourly
We are looking for an experienced Systems Administrator to join our client’s team in Concord, Ontario on a Long-term Contract basis. This position focuses on strengthening and modernizing endpoint services, with an emphasis on secure device management, platform reliability, and user support. The successful candidate will work closely with service, infrastructure, and security teams to improve endpoint operations and help guide technology enhancements across the environment. This is a 6 month contract to start, hybrid for our client in Concord, Ontario. Responsibilities:• Manage Microsoft Intune administration, including device configuration, compliance settings, application delivery, Windows Autopilot, and update management.• Support Microsoft Configuration Manager activities such as operating system imaging, software packaging and deployment, and patch administration.• Drive endpoint improvement projects that enhance device management, performance, and overall user experience.• Provide advanced third-level support for endpoint-related incidents, escalations, and complex technical issues.• Strengthen endpoint protection by maintaining security controls and supporting compliance-focused initiatives.• Create, update, and maintain technical documentation, operational procedures, and platform standards.• Assess emerging tools and technologies to identify opportunities for modernization and operational efficiency.• Collaborate with service desk, infrastructure, and security teams to resolve issues and align endpoint administration practices.• Participate in occasional after-hours work to support maintenance activities, upgrades, or critical issue resolution.
2026-07-16T13:18:45Z

NON - IT - P3 - Intermediaire

Toronto, ON
remote
Temporary
25.00 - 28.00 CAD / Hourly
We are looking for a Product Support Analyst to join a leading organization in the Financial Industry, supporting digital platforms that serve business clients in Toronto, Ontario. This Long-term Contract position begins as a 6-month engagement with the potential to extend or transition into a permanent opportunity, and follows a hybrid schedule with four days in the office. In this role, you will help strengthen the client experience by resolving complex platform issues, improving support processes, and working closely with business and technology partners. French language skills are considered an asset. Responsibilities:• Deliver advanced application support for digital tools by assessing incoming issues, setting priorities, and driving timely resolution for client-facing teams, customers, and external partners.• Work closely with internal stakeholders, technology teams, third-party vendors, and development resources to investigate incidents, clarify business needs, and coordinate effective solutions.• Provide clear guidance on platform functionality, support procedures, known issues, and recommended workarounds to both technical and non-technical audiences.• Develop and refine operational documentation, knowledge base content, user instructions, and process materials to improve consistency and knowledge sharing.• Contribute to release readiness by supporting testing activities, validation efforts, issue tracking, stakeholder updates, and communications related to incidents or service interruptions.• Review support trends, recurring problems, and user feedback to identify root causes and recommend lasting improvements to platform performance and user experience.• Maintain up-to-date knowledge of digital products, feature changes, and relevant industry practices to enhance service quality and support continuous improvement.• Partner with cross-functional teams to support the successful rollout and adoption of enhancements to digital solutions and related operational processes.
2026-08-17T13:58:47Z