19 results for Noc Technician jobs

Data Centre Technician

Toronto, ON
onsite
Temporary
25.00 - 30.00 CAD / Hourly
We are looking for a Data Centre Technician to support the day-to-day operation for a contract position based in the York Region. This role focuses on supporting data centre infrastructure, customer equipment, and connectivity systems to ensure reliable operations and service delivery. The successful candidate will perform cabling, rack and stack activities, hardware troubleshooting, and remote hands support, while responding to operational issues and service requests in a fast-paced environment. Responsibilities:<ul><li>Monitor and support critical facility infrastructure, including power, cooling, environmental, and building monitoring systems to ensure continuous operations.</li><li>Perform routine inspections, preventative maintenance activities, and operational checks throughout the data centre environment.</li><li>Install, route, label, and maintain structured copper and fibre cabling to support customer and infrastructure requirements.</li><li>Perform rack and stack activities, equipment installations, hardware upgrades, and decommissioning projects.</li><li>Provide hands-on hardware support, including replacing RAM, power supplies, blades, and other server components as required.</li><li>Respond to service requests and client tickets, performing hard resets, basic diagnostics, and Tier 1 troubleshooting to minimize downtime.</li><li>Support customers and vendors with onsite activities, equipment access, and remote hands services in accordance with operational procedures.</li><li>Receive, inventory, and organize incoming equipment shipments while maintaining accurate asset records and documentation.</li><li>Maintain accurate documentation, asset records, and change management activities while ensuring compliance with safety, security, and operational standards.</li><li>Assist with data centre moves, adds, changes, and decommissioning activities while adhering to established processes and best practices.</li></ul>
2026-09-04T18:18:39Z

Client Services IT Technician

Calgary, AB
onsite
Permanent
70000.00 - 75000.00 CAD / Yearly
THE ROLE:We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, networks, servers, and firewalls. The ideal candidate will provide exceptional first-line technical support, serving as the first point of contact for customers and ensuring systems run smoothly. This role involves both in-person and remote support, with a strong focus on customer service and effective problem resolution.Key Responsibilities:<ul><li>Serve as the first point of contact for customers, responding to support tickets and providing technical assistance.</li><li>Troubleshoot and resolve hardware, software, computer system, LAN/WAN, server, firewall, and connectivity issues; escalate complex issues to Tier 3 support when required.</li><li>Install, configure, modify, repair, and maintain computers, software, hardware, and peripherals.</li><li>Perform system maintenance, cleanup, optimization, and diagnostics to ensure reliable day-to-day performance.</li><li>Take direction from the Team Lead and maintain accurate support records.</li><li>Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li>Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing.</li></ul>WHY THIS ROLE?This is your chance to join a thriving and fast-growing organization that values its team members and fosters a collaborative, supportive work environment. You’ll enjoy a competitive salary, comprehensive benefits, work-life balance, and the opportunity to work with modern technologies while making a meaningful impact.
2026-08-28T16:08:49Z

Network & Security Administrator

Vancouver, BC
onsite
Permanent
120000.00 - 140000.00 CAD / Yearly
This is a Network & Security Administrator role with a well-established IT Services company in downtown Vancouver. In this role, you’ll play an important role as part of the network administration team, and you’ll be designing and implementing networking infrastructure for several sites in both Canada, and internationally. This company works primarily with industrial companies in the mining and exploration industries. So if you have experience in heavy industrial companies, this could be a good match. In this role, you’ll be responsible for the day-to-day network operations, and you will take care of design and planning for upcoming projects and initiatives. You will be encouraged to bring your ideas related to process improvements, innovation and ways to make the network infrastructure stronger and more secure. One of the attractive elements of this opportunity is to really take ownership of various aspects of this company’s networking infrastructure. This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-09-03T18:44:03Z

IT Administrator

Ottawa, ON
onsite
Permanent
75000.00 - 85000.00 CAD / Yearly
We are looking for an experienced IT Systems Administrator to join our client's team and support the day-to-day operation of their IT environment. This opportunity is ideal for a hands-on IT professional who is comfortable working across L1/L2 technical support, Microsoft 365, Azure, networking, and infrastructure. The role is well suited to someone who has progressed beyond traditional help desk support and has gained practical experience administering and troubleshooting systems, networks, cloud technologies, and end-user environments. The successful candidate will work closely with the IT Manager and provide technical support to a small Ottawa-based environment while contributing to the ongoing improvement and security of the organization's technology infrastructure. Responsibilities:• Provide hands-on L1/L2 technical support to approximately 30 users, troubleshooting hardware, software, Microsoft 365, connectivity, and other IT issues.• Administer and support Microsoft 365, Azure, Entra ID, Intune, and related Microsoft technologies.• Configure, maintain, and troubleshoot laptops, mobile devices, printers, IP phones, and other end-user technology.• Support network infrastructure including switches, firewalls, Wi-Fi, VPN, DNS, DHCP, LAN/WAN, and Internet connectivity.• Administer and troubleshoot Cisco and Sophos network and security equipment.• Monitor and maintain servers, cloud infrastructure, virtual machines, databases, and related IT services.• Support user onboarding by preparing accounts, laptops, mobile devices, software, and access permissions.• Perform system updates, software deployments, patching, backups, and restoration activities.• Troubleshoot network, infrastructure, and application issues and identify opportunities to improve system reliability and performance.• Support IT security through access controls, endpoint protection, firewalls, VPNs, backups, and other security technologies.• Assist with the implementation and support of third-party applications, cloud services, and IT solutions.• Maintain accurate IT documentation, technical procedures, asset information, and end-user guides.• Work with vendors and service providers to resolve technical issues and support hardware, software, licensing, and infrastructure requirements.• Provide technical support for meetings, conferences, and other organizational activities, including occasional support outside regular business hours.• Recommend and implement improvements to the organization's IT infrastructure, systems, and support processes.
2026-09-11T13:53:38Z

Systems Administrator

Vancouver, BC
onsite
Permanent
65000.00 - 70000.00 CAD / Yearly
IT Systems AdministratorThis is an IT Systems Administrator role with a steady, well-established industrial company in Ashcroft, BC. This is a on-site position. In this generalist position, and you’ll be working on a wide variety of technologies, including Windows, M365, networking, security, and several domain-specific software applications. You’ll also be working on several projects related to systems upgrades and migrations. This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-09-11T18:23:44Z

Director, Information Technology

Edmonton, AB
onsite
Permanent
150000.00 - 180000.00 CAD / Yearly
THE ROLE:Our client is seeking a strategic and hands-on Director, Information Technology to lead the organization's technology vision, operations, and transformation initiatives. Reporting to the CFO, this senior leadership role will oversee IT strategy, cybersecurity, infrastructure, business systems, and service delivery while acting as a trusted advisor to executive leadership.Key responsibilities include:<ul><li>Develop and execute a technology strategy that supports business objectives and long-term growth</li><li>Lead and mentor the IT leadership team while building a high-performing, service-focused culture</li><li>Strengthen IT governance, policies, standards, and operational processes across the organization</li><li>Drive infrastructure modernization, cloud initiatives, cybersecurity programs, and digital transformation projects</li><li>Partner with senior leaders to identify and deliver technology solutions that improve productivity, efficiency, and business performance</li><li>Establish clear service delivery standards, accountability measures, and performance metrics for the IT function</li><li>Oversee technology roadmaps, project portfolios, budgets, and vendor relationships</li><li>Evaluate emerging technologies and recommend solutions that create measurable business value</li><li>Foster strong relationships across the organization to ensure IT is viewed as a trusted and responsive business partner</li></ul>WHY THIS ROLE:This is an exciting opportunity for a technology leader who enjoys creating meaningful change and making a visible impact. As the senior IT leader, you will play a pivotal role in shaping the future of the organization's technology landscape while strengthening trust, collaboration, and service excellence across the business. You'll have the opportunity to influence strategic decisions, lead modernization initiatives, and help drive innovation across multiple locations and business functions. In return, our client offers a competitive executive-level salary, comprehensive benefits, and the opportunity to work alongside an engaged leadership team committed to growth and continuous improvement. If you're ready to lead transformative technology initiatives and build a best-in-class IT function, apply now.
2026-09-10T00:08:44Z

Engineering Manager

Toronto, ON
onsite
Temporary
75.00 - 95.00 CAD / Hourly
We are looking for an experienced Engineering Manager to lead high-performing development teams within a fast-paced environment in Toronto, Ontario. This Long-term Contract opportunity is ideal for a leader who can balance people management, technical oversight, and delivery accountability across web, mobile, and cloud-based platforms. The successful candidate will guide cross-functional collaboration, strengthen engineering practices, and help drive reliable platform performance while delivering complex initiatives from planning through launch. Responsibilities:• Provide day-to-day leadership to software engineering teams, fostering accountability, collaboration, and technical excellence across multiple workstreams.• Coach and support developers through regular check-ins, performance discussions, and development planning to encourage long-term growth and engagement.• Oversee the delivery of Agile application development initiatives, ensuring projects progress effectively from initial kickoff through production release.• Coordinate complex cross-platform programs by aligning engineering efforts with business priorities, timelines, and stakeholder expectations.• Manage platform operations alongside application development activities, including production oversight, alert monitoring, and issue response.• Promote consistent engineering standards, quality practices, and continuous improvement across development and QA processes.• Partner with cross-functional stakeholders in different teams and time zones to resolve challenges, maintain momentum, and support informed decision-making.• Contribute to hiring efforts by participating in recruitment, interviews, and onboarding for new engineering talent.
2026-08-17T14:14:05Z

Systems Administrator

Calgary, AB
onsite
Temporary
- CAD / Hourly
OverviewOur Calgary-based client is seeking a hands-on Systems Administrator to support a growing and evolving technology environment across multiple business entities. Following recent acquisitions, the organization is investing heavily in infrastructure modernization, cybersecurity, server migrations, endpoint standardization, and technology integration initiatives. This role will play a key part in bringing newly acquired businesses onto corporate technology standards while supporting day-to-day infrastructure operations. The successful candidate will be comfortable balancing strategic project work, systems administration, endpoint management, and occasional hands-on technical support when required. This is an excellent opportunity for someone who enjoys working across a broad technology landscape, taking ownership of infrastructure initiatives, and contributing within a collaborative and highly hands-on IT team. Responsibilities<ul><li>Support the integration of newly acquired businesses into the corporate IT environment.</li><li>Administer, maintain, and support Microsoft Azure, Microsoft 365, Intune, Windows Server, Active Directory, Group Policy, and Exchange Online.</li><li>Manage Microsoft Intune, including device management, endpoint security, software deployment, and policy administration.</li><li>Participate in server migrations, infrastructure upgrades, and technology modernization initiatives.</li><li>Administer and support Cisco Meraki network infrastructure.</li><li>Manage endpoint lifecycle activities including provisioning, deployment, refreshes, onboarding, and decommissioning.</li><li>Troubleshoot and resolve escalated infrastructure, networking, server, cloud, and systems-related issues.</li><li>Support cybersecurity initiatives and ensure adherence to established technology standards.</li><li>Assist with onsite technology deployments, hardware installations, office infrastructure projects, and occasional deskside support.</li><li>Collaborate with internal IT teams across multiple locations to maintain consistent support practices and operational standards.</li><li>Create and maintain technical documentation, procedures, and system configurations.</li><li>Participate in ongoing infrastructure improvement initiatives and project delivery activities.</li></ul>
2026-09-10T00:00:27Z

Application Support Anlayst

Mississauga, ON
onsite
Temporary
42.00 - 55.00 CAD / Hourly
We are looking for an Application Support Anlayst to join a healthcare organization in Mississauga, Ontario on a Long-term Contract basis. This position is suited to a hands-on support specialist who can resolve application issues, strengthen system reliability, and work closely with technical and business teams. The successful candidate will contribute to incident resolution, user support, testing, reporting, and controlled system changes while helping maintain efficient day-to-day operations. Key Responsibilities<ul><li>Provide day-to-day application and CRM support, with a primary focus on Salesforce.</li><li>Manage approximately 10 complex, user-facing support tickets per day, prioritizing issues based on business impact and urgency.</li><li>Investigate, troubleshoot, and resolve application and CRM-related issues in a timely and effective manner.</li><li>Serve as a key point of contact for business users and stakeholders experiencing CRM or application issues.</li><li>Communicate clearly with users, including individuals without a technical background, to understand issues and explain solutions.</li><li>Translate business requirements and user concerns into actionable technical or functional solutions.</li><li>Proactively identify recurring issues, potential system improvements, and opportunities to enhance the user experience.</li><li>Work independently to research, troubleshoot, and resolve issues, demonstrating strong problem-solving and investigative skills.</li><li>Collaborate with technical teams, application owners, vendors, and business stakeholders when issues require escalation or cross-functional support.</li><li>Monitor and manage support tickets through resolution while maintaining appropriate documentation and communication.</li><li>Support application testing, quality assurance, and validation of fixes or enhancements as required.</li><li>Follow established IT service management, incident, problem, and change management processes.</li><li>Contribute to knowledge documentation, support procedures, and continuous improvement initiatives.</li><li>Step into the role quickly and maintain a high level of operational support and service quality.</li></ul>
2026-09-08T17:23:43Z

Director of Cybersecurity

Toronto, ON
onsite
Permanent
165000.00 - 185000.00 CAD / Yearly
We are looking for an experienced Director of Cybersecurity to lead and strengthen an enterprise-wide cybersecurity program in Toronto, Ontario. This role will shape the organization’s security direction, safeguard critical systems and data, and ensure security practices align with operational and strategic priorities. The successful candidate will work closely with senior leaders and cross-functional teams to build resilient controls, support compliance obligations, and foster a strong culture of security awareness. Responsibilities:• Create and advance a long-range cybersecurity strategy that supports business goals and addresses evolving threats across the organization.• Guide security governance and risk management activities by identifying priorities, assessing exposures, and recommending practical mitigation plans.• Collaborate with business units and technical teams to integrate security expectations into projects, processes, and day-to-day operations.• Oversee compliance efforts related to privacy obligations and recognized security standards, ensuring policies and controls remain current and effective.• Lead core security operations, including vulnerability oversight, threat detection, incident investigation, and coordinated response activities.• Establish, review, and refine information security policies, standards, and procedures to strengthen operational consistency and control effectiveness.• Direct identity and access management improvements, with attention to privileged access, authentication methods, and appropriate user controls.• Assess and monitor third-party security risk by reviewing vendors and partners to support informed decision-making and reduce external exposure.• Build and develop a high-performing security team while managing budgets, external providers, training efforts, and awareness initiatives across the organization.
2026-09-02T04:18:35Z

Systems Administrator

Mississauga, ON
onsite
Permanent
80000.00 - 110000.00 CAD / Yearly
Robert Half Canada is recruiting on behalf of an organization seeking a Systems Administrator to support, maintain, and enhance its IT infrastructure and core systems environment.This opportunity is suited to a technology professional who enjoys troubleshooting, improving system performance, and helping ensure reliable, secure, and efficient IT operations. The successful candidate will work across infrastructure, systems administration, user support, and continuous improvement initiatives. Key Responsibilities<ul><li>Administer, maintain, and support servers, operating systems, networks, and related infrastructure.</li><li>Monitor system performance, availability, backups, and security to help ensure stable day-to-day operations.</li><li>Install, configure, patch, and upgrade hardware, software, and system applications.</li><li>Support user account administration, access controls, permissions, and identity management processes.</li><li>Troubleshoot and resolve system, server, network, and end-user issues in a timely manner.</li><li>Assist with cybersecurity practices, endpoint protection, vulnerability remediation, and system hardening.</li><li>Support backup, recovery, disaster recovery, and business continuity processes.</li><li>Document technical procedures, configurations, support processes, and system changes.</li><li>Work with internal stakeholders and external vendors to support projects, maintenance, and issue resolution.</li><li>Contribute to infrastructure improvements, automation opportunities, and technology upgrades.</li></ul>
2026-09-03T15:43:40Z

Systems Administrator

Sidney, BC
onsite
Permanent
65000.00 - 70000.00 CAD / Yearly
If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices This position includes a competitive base salary, paid vacation and extended health and dental benefits. This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc) How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada. If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-09-02T19:18:40Z

Director, Data Governance & Analytics

Edmonton, AB
onsite
Permanent
150000.00 - 170000.00 CAD / Yearly
THE ROLE:We are seeking a strategic and collaborative Director, Data Governance & Analytics to lead the evolution of enterprise data governance, analytics, business intelligence, performance measurement, and regulatory reporting. This role partners closely with senior leaders, operational teams, and IT to drive data-informed decision-making across the organization.Key responsibilities include:<ul><li>Leading enterprise analytics strategy and maturity.</li><li>Strengthening data governance, quality, standards, and accountability.</li><li>Advancing business intelligence, reporting, and performance measurement.</li><li>Building data literacy and self-service reporting capabilities.</li><li>Translating organizational and regulatory priorities into actionable insights.</li><li>Providing strategic direction on analytics platforms and technology.</li><li>Partnering with IT on data architecture, pipelines, and reporting infrastructure.</li><li>Leveraging Power BI, SQL, Azure, and emerging analytics technologies.</li><li>Building consensus and shared ownership of data and reporting.</li><li>Supporting executive and governance-level decision-making.</li><li>Leading, coaching, and developing a high-performing analytics team.</li></ul>WHY THIS ROLE?This is a great opportunity to lead the next phase of an organization’s analytics journey and help shape how data is used to support strategic decision-making, accountability, and performance. You’ll work with modern technologies including Microsoft Azure, Power BI, and SQL, while partnering with leaders and teams to strengthen data governance, expand self-service reporting, and build data literacy across the organization. If you’re an experienced analytics leader who enjoys building consensus, developing people, and turning complex data into meaningful insights, apply now!
2026-08-21T18:13:44Z

Help Desk/Desktop Support Analyst

Vaughan, ON
onsite
Contract / Temporary to Hire
25.00 - 35.00 CAD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Vaughan, Ontario in a Contract to permanent position. This role is ideal for a customer-focused IT specialist who enjoys resolving technical issues, supporting end users, and creating a smooth day-to-day technology experience across the business. The successful candidate will bring hands-on support experience, strong communication skills, and the ability to explain technical concepts clearly to non-technical users. Responsibilities: • Deliver front-line technical support for hardware, software, mobile devices, and workplace technology issues, ensuring timely resolution for end users. • Manage user administration tasks within Active Directory, including account creation, access updates, and policy-related support. • Support Microsoft 365 applications with a focus on Teams, assisting users with troubleshooting and providing practical guidance on effective use. • Coordinate IT administrative activities such as software subscription tracking, licence management, and arranging technical support coverage for other office locations. • Provide deskside and remote assistance for desktop, laptop, Mac, and peripheral-related concerns while maintaining a high standard of customer service. • Diagnose and resolve service desk incidents involving operating systems, computer hardware, connectivity, and common business applications. • Contribute to user training by helping staff build confidence with workplace tools and by translating technical information into clear, accessible instructions. • Work with a range of support technologies and environments, including Cisco, Citrix, Android, and Microsoft-based systems, to address operational needs.
2026-08-31T13:48:37Z

Help Desk Analyst I

Toronto, ON
onsite
Contract / Temporary to Hire
28.00 - 33.00 CAD / Hourly
We are looking for a dependable Help Desk Analyst I to provide day-to-day technical support for end users. This contract-to-permanent position is well suited to someone with strong Microsoft environment experience who can resolve hardware, software, and connectivity issues in a thorough and timely manner. The successful candidate will support business users across core workplace technologies, contribute to smooth onsite operations, and help maintain a reliable IT experience across the office. Responsibilities: • Deliver frontline technical assistance for employees by diagnosing and resolving issues related to desktops, laptops, printers, and common workplace technology. • Support users with Microsoft 365 applications and other Microsoft stack tools, ensuring account access, application functionality, and day-to-day productivity needs are addressed efficiently. • Investigate basic network and connectivity concerns, identify root causes, and escalate more complex incidents when required. • Maintain and troubleshoot point-of-sale equipment and related peripherals to minimize disruption to business operations. • Respond to printer hardware failures, print queue issues, and device configuration problems while coordinating repairs or replacements as needed. • Provide onsite support during regular business hours and assist users in designated work locations when scheduled. • Record incidents, service requests, troubleshooting steps, and resolutions accurately to support service continuity and knowledge sharing. • Assist with technology setup, workstation readiness, and general IT support tasks that improve the overall end-user support experience.
2026-09-09T19:18:41Z

Senior Director Engineering

Toronto, ON
onsite
Contract / Temporary to Hire
123.50 - 143.00 CAD / Hourly
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives. Responsibilities: • Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth. • Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments. • Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation. • Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms. • Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions. • Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations. • Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety. • Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking. • Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes. • Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
2026-08-20T14:28:47Z

NON - IT - P3 - Intermediaire

Toronto, ON
remote
Temporary
25.00 - 28.00 CAD / Hourly
We are looking for a Product Support Analyst to join a leading organization in the Financial Industry, supporting digital platforms that serve business clients in Toronto, Ontario. This Long-term Contract position begins as a 6-month engagement with the potential to extend or transition into a permanent opportunity, and follows a hybrid schedule with four days in the office. In this role, you will help strengthen the client experience by resolving complex platform issues, improving support processes, and working closely with business and technology partners. French language skills are considered an asset. Responsibilities:• Deliver advanced application support for digital tools by assessing incoming issues, setting priorities, and driving timely resolution for client-facing teams, customers, and external partners.• Work closely with internal stakeholders, technology teams, third-party vendors, and development resources to investigate incidents, clarify business needs, and coordinate effective solutions.• Provide clear guidance on platform functionality, support procedures, known issues, and recommended workarounds to both technical and non-technical audiences.• Develop and refine operational documentation, knowledge base content, user instructions, and process materials to improve consistency and knowledge sharing.• Contribute to release readiness by supporting testing activities, validation efforts, issue tracking, stakeholder updates, and communications related to incidents or service interruptions.• Review support trends, recurring problems, and user feedback to identify root causes and recommend lasting improvements to platform performance and user experience.• Maintain up-to-date knowledge of digital products, feature changes, and relevant industry practices to enhance service quality and support continuous improvement.• Partner with cross-functional teams to support the successful rollout and adoption of enhancements to digital solutions and related operational processes.
2026-08-17T13:58:47Z

Test Center Administrator

Winnipeg, MB
onsite
Temporary
19.00 - 22.00 CAD / Hourly
We are looking for a Test Center Administrator to support a busy testing environment. This Long-term Contract opportunity is ideal for someone who enjoys combining customer service, administrative accuracy, and day-to-day operational coordination. In this role, you will help create an organized, secure, and welcoming experience for candidates while ensuring testing activities run efficiently. Responsibilities: • Coordinate the daily activities of the test centre to help ensure exams begin on time and candidates have a smooth experience. • Welcome candidates, complete check-in procedures, confirm identification, and apply established testing rules consistently. • Observe exam sessions carefully and respond promptly to procedural questions or minor technical concerns during scheduled assessments. • Prepare, maintain, and inspect testing workstations, equipment, and materials to support reliable day-to-day operations. • Carry out accurate data entry, document handling, scanning, and file organization related to candidate records and testing administration. • Uphold site security standards and follow required compliance procedures to protect the integrity of the testing process. • Communicate clearly with candidates by email and in person, providing guidance and resolving inquiries with a service-focused approach. • Use Microsoft Word and Excel to update records, track information, and support routine administrative reporting as needed.
2026-09-08T16:23:41Z

Director, BI Solutions

Toronto, ON
onsite
Permanent
150000.00 - 175000.00 CAD / Yearly
We are looking for a strategic and hands-on leader to shape the business intelligence vision for our Toronto, Ontario team within the investment management sector. In this role, you will guide the development of reporting and analytics capabilities that help senior leaders make informed, data-driven decisions. You will work closely with business, finance, and technology partners to establish meaningful performance measures, strengthen insight delivery, and increase the impact of enterprise data investments. Responsibilities: • Develop and lead the business intelligence strategy, aligning reporting and analytics initiatives with organizational goals and priorities. • Partner with leaders across business, finance, and technology teams to identify key metrics, define reporting needs, and support decision-making at the executive level. • Oversee the design and delivery of dashboards, scorecards, and visual reports that provide clear, actionable insight for a range of stakeholders. • Champion the adoption of BI tools and analytics solutions by promoting best practices, consistency, and usability across the organization. • Direct the roadmap for BI platforms and reporting capabilities, including the effective use of cloud-based technologies and modern visualization tools. • Ensure reporting outputs are accurate, trusted, and relevant by establishing strong governance, data quality expectations, and performance standards. • Lead, mentor, and develop BI professionals while fostering a collaborative, high-performing analytics function. • Evaluate opportunities to improve reporting processes, enhance data accessibility, and increase the business value delivered through analytics investments.
2026-09-02T04:18:35Z