<p>We are looking for an experienced <strong>Credit/Collections Supervisor/Manager </strong>to lead collection activities while managing a portfolio of customer accounts in Mississauga, Ontario. This position combines hands-on account oversight with team leadership, requiring someone who is detail oriented and can strengthen cash flow, guide collection staff, and support consistent application of credit and collection standards. The successful candidate will work closely with internal partners to address disputes, assess risk, and improve overall receivables performance.</p><p><br></p><p>Responsibilities:</p><p>• Lead and support Collection Specialists through day-to-day coaching, guidance, and practical problem-solving on challenging accounts.</p><p>• Review account portfolios regularly, set priorities with the team, and adjust collection approaches to improve recovery results.</p><p>• Oversee collector performance, monitor workloads, and reinforce adherence to established collection practices and service expectations.</p><p>• Manage a personal group of customer accounts, follow up on overdue balances, secure payments, and help lower outstanding aged receivables.</p><p>• Handle complex or high-exposure accounts by developing tailored strategies that balance risk management with strong customer relationships.</p><p>• Maintain accurate records of account activity, including payment commitments, disputes, follow-up actions, and customer communications.</p><p>• Track delinquency and aging trends, focus efforts on priority accounts, and contribute to regional and company collection objectives.</p><p>• Partner with Billing, Sales, Operations, and other internal teams to resolve disputes promptly and escalate significant concerns when needed.</p><p>• Support credit reviews, customer onboarding assessments, and credit limit recommendations while ensuring documentation meets policy requirements.</p><p>• Contribute to process enhancements, team training, and collection initiatives that strengthen accountability and operational efficiency.</p>
<p>Our client is a well-established Canadian company operating at the intersection of technology, design, and manufacturing. Through a portfolio of complementary businesses across North America, the organization delivers innovative solutions that enhance the built environment and support some of the world's most sophisticated commercial, healthcare, hospitality, retail, and workplace projects.</p><p><br></p><p>With a reputation for innovation and a thoughtful approach to growth, the company has successfully expanded its operations while maintaining a collaborative, people-first culture. Employees enjoy a friendly, inclusive work environment where teamwork, continuous improvement, and long-term success are valued just as highly as performance. As the organization continues to grow and integrate its expanding operations, they are seeking a strategic and hands-on <strong>Director, Finance</strong> to join the leadership team.</p><p><strong> </strong></p><p><strong>The Opportunity</strong></p><p>Reporting directly to the CFO, the Director, Finance will lead the organization's finance function while serving as a trusted business partner to senior leadership. This role combines strategic leadership with operational oversight and will play a key role in shaping the company's financial future.</p><p><br></p><p>The successful candidate will oversee financial planning, reporting, accounting operations, cash management, and process improvement initiatives while helping build the financial infrastructure needed to support continued growth. This is an excellent opportunity for a finance leader who enjoys partnering with the business, improving systems and processes, and using data to drive better decision-making.</p><p><strong> </strong></p><p><strong>What You'll Be Responsible For</strong></p><ul><li>Leading the organization's financial planning, budgeting, forecasting, and reporting activities.</li><li>Providing strategic financial insights and recommendations to senior leadership.</li><li>Overseeing all accounting operations, including month-end, year-end, compliance, and financial reporting.</li><li>Managing cash flow, treasury activities, and working capital planning.</li><li>Enhancing management reporting, financial analytics, and KPI visibility.</li><li>Driving process improvement, automation, and systems optimization initiatives.</li><li>Supporting the integration and alignment of finance functions across multiple business entities and locations.</li><li>Building scalable financial processes and controls to support future growth.</li><li>Leading and developing a collaborative finance team while fostering a culture of accountability and continuous improvement.</li></ul><p><br></p>
Perth County (woodstock, Stratford, St Mary's, London), ON
onsite
Permanent
130000 - 160000CAD / Yearly
<p>We are looking for an experienced Director of Finance, a leader to oversee the financial direction of our clients' organization in Perth County, Ontario. This role provides strategic guidance across planning, reporting, controls, and performance management while supporting sound business decisions with accurate financial insight. The successful candidate will strengthen finance operations, lead a capable team through the Financial Controller, and help drive sustainable growth through disciplined forecasting, analysis, and risk management. This opportunity is within 30 minutes of Stratford, Woodstock, Ingersoll, London area.</p><p><br></p><p>Responsibilities:</p><p>• Provide overall leadership for the finance function by defining roles, expectations, decision authorities, and service standards across accounting and financial management activities.</p><p>• Direct budgeting, forecasting, management reporting, and financial analysis processes, ensuring leaders have clear insight into performance, risks, and recommended actions.</p><p>• Establish and maintain accounting policies, internal controls, month-end close expectations, and review practices that support accuracy, compliance, and consistency.</p><p>• Evaluate the financial impact of commercial proposals by assessing profitability, cash implications, investment needs, and business risk before commitments are approved.</p><p>• Work with cross-functional leaders to obtain complete operating and financial inputs, question unsupported assumptions, and resolve issues that affect financial results or planning quality.</p><p>• Lead and develop the Financial Controller and other finance team members while supporting succession planning, capability building, and effective use of approved resources.</p><p>• Prepare and present performance reviews that explain variances, identify trends, and assign accountability for corrective measures and follow-up actions.</p><p>• Monitor liquidity, significant financial risks, policy exceptions, and major commitments, and escalate material matters with clear analysis, options, and recommendations.</p><p>• Maintain scenario planning and sensitivity analysis to support decision-making related to growth, cost pressures, break-even performance, and funding requirements.</p>
<p><strong>Controller (Bilingual)</strong></p><p><strong>Location:</strong> Downtown Ottawa | Free Parking</p><p><strong>Industry:</strong> Not-for-Profit | Unionized Environment</p><p>Our client, a well-established national not-for-profit organization, is seeking a fully bilingual <strong>Controller</strong> to lead finance and administrative operations in a unionized environment. Reporting to senior leadership, this role supports an annual budget of approximately <strong>$41M</strong> and is responsible for financial stewardship, compliance, reporting, payroll oversight, and administrative leadership across national and regional offices.</p><p>This is an excellent opportunity for a hands-on, collaborative finance leader who enjoys working in a mission-driven organization and can balance strategic insight with day-to-day operational execution.</p><p>Key Responsibilities</p><p><strong>Financial Management & Reporting</strong></p><ul><li>Lead the preparation and coordination of the annual operating budget of approximately $41M.</li><li>Oversee day-to-day accounting operations, including internal controls, cash flow, accounting policies, and investments.</li><li>Prepare financial statements, management reports, budget-to-actual analyses, and other financial reporting for leadership.</li><li>Monitor financial performance, investigate variances, and provide recommendations to senior leaders.</li><li>Ensure compliance with all statutory and regulatory requirements, including CRA, payroll, and Statistics Canada filings.</li><li>Act as the primary contact for internal and external audits and coordinate all related activities.</li><li>Support contract review and negotiations for goods, services, and cost-saving opportunities.</li><li>Provide financial guidance to internal stakeholders, vendors, financial institutions, and external partners.</li><li>Maintain and monitor membership-related financial and reporting data across multiple bargaining units.</li></ul><p><strong>HR, Payroll & Administration</strong></p><ul><li>Oversee payroll administration, employee benefits, and HR-related budget impacts.</li><li>Ensure compliance with collective agreements, employment legislation, and internal policies.</li><li>Support hiring administration, attendance tracking, benefits coordination, and employee support processes.</li><li>Promote a positive, inclusive workplace through strong HR and administrative practices.</li><li>Oversee office operations, facilities, equipment, reception, and administrative support functions.</li></ul><p><strong>National & Regional Support</strong></p><ul><li>Serve as a financial and administrative resource to national leadership and regional offices.</li><li>Provide guidance on financial procedures, compliance requirements, and administrative best practices.</li><li>Identify opportunities to improve processes and strengthen shared services across the organization.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Supervise and mentor a team of <strong>3 Bookkeepers</strong> and <strong>5 Accounting Assistants</strong>.</li><li>Foster a culture of accountability, collaboration, and continuous improvement.</li></ul><p><br></p>
We are looking for an experienced Director, Total Rewards to shape and lead a comprehensive rewards strategy that supports business goals and strengthens the employee experience in Toronto, Ontario. This role will oversee compensation, benefits, wellness, absence programs, and workforce insights while serving as a trusted advisor to senior leadership on people-related decisions. The successful candidate will combine strategic thinking with practical execution, helping the organization build effective programs, maintain compliance, and drive continuous improvement across total rewards.<br><br>Responsibilities:<br>• Create and advance a long-term total rewards framework that aligns compensation, benefits, and wellness programs with organizational priorities.<br>• Oversee the design, delivery, and evaluation of compensation, benefits, disability and leave programs, ensuring they remain competitive and effective.<br>• Advise executive and senior leaders on pay decisions, workforce planning, organizational design, and potential people risks.<br>• Lead, coach, and develop the Total Rewards team while fostering strong performance, accountability, and high-quality service delivery.<br>• Monitor regulatory obligations related to employment standards, pay equity, transparency requirements, and governance, and ensure programs remain compliant.<br>• Interpret workforce metrics and external market data to identify trends, support planning, and guide evidence-based recommendations.<br>• Contribute to annual budgeting, forecasting, and priority setting across HR initiatives with a focus on sustainable and impactful rewards programs.<br>• Direct communications and change initiatives related to reward offerings, policies, and program enhancements to support employee understanding and adoption.
We are looking for a detail-oriented Collections specialist to join a manufacturing organization in Maple Ridge, British Columbia on a contract basis. This in-office opportunity is suited to someone who can take ownership of overdue accounts, investigate account details, and maintain consistent follow-up with customers to support timely payment. The role works closely with the accounts receivable team and focuses on improving collection activity through organized outreach, practical problem-solving, and strong communication.<br><br>Responsibilities:<br>• Manage collection activities for overdue customer accounts and maintain regular follow-up to support timely payment.<br>• Review aging reports to identify priority balances and concentrate efforts on long-outstanding receivables.<br>• Investigate inactive or unclear accounts to determine the appropriate contact person and confirm account ownership.<br>• Coordinate with the accounts receivable team to align on assigned regions, collection priorities, and performance targets.<br>• Place effective reminder processes in motion through phone calls, email communication, and account follow-up schedules.<br>• Record collection updates, customer interactions, and payment commitments accurately within internal systems.<br>• Use Epicor and related tools to monitor account status, track activity, and support payment processing.<br>• Escalate unresolved issues or high-risk delinquent accounts when further review or action is required.