<p>We are recruiting for a Desktop Support Technician for an Edmonton-based client. This is a 5-month contract that requires a valid driver’s license and access to a vehicle. The Desktop Support Technician provides Tier 1 and Tier 2 technical assistance to staff across Edmonton and Northern region locations. Reporting to the Director of Finance, IT and Infrastructure, this role supports day-to-day IT operations including troubleshooting, user setup, device maintenance, and ensuring a secure and efficient technology environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, printers, mobile devices, and network connectivity</li><li>Resolve help desk tickets via phone, email, and in-person support</li><li>Troubleshoot Microsoft 365 tools including Outlook, Teams, SharePoint and OneDrive</li><li>Support Windows 10 and 11, password resets, MFA setup, and account access through Entra ID and Active Directory</li><li>Configure and maintain user devices, install standard software, and coordinate escalations with internal teams or vendors</li><li>Support onboarding and offboarding including account setup and device preparation</li><li>Maintain asset inventories, equipment logs, and ensure security and patching standards</li><li>Provide user training and clear technical communication to non-technical staff</li><li>Contribute to documentation, user guides, and continuous improvement initiatives</li><li>Assist with IT projects such as software upgrades, device rollouts, and data transitions</li><li>Travel to multiple Edmonton and Northern region sites to provide onsite support</li></ul>
<p>On behalf of our client, we are seeking a highly skilled <strong>HR Data Analyst</strong> to support a large-scale HR transformation initiative involving data governance, system standardization, and end-to-end data migration. This role is ideal for someone who brings a strong technical foundation paired with a business-oriented mindset, and who thrives in project-driven environments.</p><p><br></p><p>This is a <strong>hybrid contract position based in Calgary</strong>, with preference for candidates who can be onsite regularly. Standard work hours are Monday–Friday, 8 AM–5 PM with some flexibility.</p><p><br></p><p><strong>About the Role</strong></p><p>As the HR Data Analyst, you will play a critical role in migrating HR and timekeeping data to a new enterprise platform while ensuring compliance with global data governance standards. You will work closely with HR, IT, and PMO teams to validate data, streamline processes, and support system integrations. This work is hands-on—you will be directly executing data migration activities, conducting validation, and troubleshooting issues.</p><p>This project is part of a multi-year transformation and has potential to extend into <strong>2027</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Data Migration</strong></p><ul><li>Lead the planning, execution, and validation of HR data migration activities.</li><li>Create and manage detailed migration plans, milestones, and deliverables.</li><li>Perform data mapping, reconciliation, quality checks, and error resolution.</li><li>Execute hands-on data migration using available tools and custom-built functionality.</li><li>Ensure data accuracy, consistency, and compliance throughout all stages of migration.</li><li>Provide post-migration support including documentation and training.</li></ul><p><strong>Data Governance & System Improvements</strong></p><ul><li>Apply and uphold global HR data governance standards and best practices.</li><li>Review system changes and enhancements to ensure alignment with governance frameworks.</li><li>Support integrations, particularly within <strong>SuccessFactors</strong> and ideally <strong>Fieldglass</strong>.</li><li>Conduct audits, profiling, and data quality assessments across HR systems.</li><li>Collaborate with cross-functional teams to resolve discrepancies and optimize processes.</li><li>Document procedures, findings, and recommendations for stakeholders.</li></ul><p><br></p>
<p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
<p>Join our Edmonton based client's team as a Business Analyst and become a key contributor in driving organizational efficiency and innovation. In the role of Business Analyst, you’ll collaborate with stakeholders to analyze business processes, coordinate testing, and deliver data-driven solutions that support strategic goals.</p><p><em>Key Responsibilities:</em></p><ul><li>Work with documented workflows, and support the implementation of technology solutions</li><li>Facilitate meetings between business units and IT to ensure alignment and effective communication</li><li>Monitor project progress, deliver regular updates and coordinate testing of configuration and data transfer</li></ul><p><strong>ABOUT YOU:</strong></p><p>You are a detail-oriented, solution-focused professional with strong analytical skills and a proactive approach. Known for your ability to communicate effectively with both technical and non-technical audiences, you excel at problem-solving and thrive in dynamic environments. Your experience in system implementation and process optimization makes you a trusted resource for delivering successful outcomes.</p><p><br></p><p><strong>WHAT YOU’LL GET:</strong></p><p>Be rewarded for your hard work and expertise with a competitive wage with the opportunity to contribute to a high-impact system implementation project. Gain invaluable experience in process optimization while working with a dynamic, forward-thinking team. If you're ready to take on a pivotal role that combines accounting knowledge and business analysis expertise, apply online today to join a team that’s </p>
<p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
<p>We are seeking a detail-oriented IT Support Specialist to join a collaborative team that provides technical assistance across multiple offices. This role involves a mix of in-person and remote support, working closely with non-technical stakeholders. You will primarily support with Level 2 issues. </p><p><br></p><p>If you enjoy problem-solving and delivering exceptional service, this position offers a great opportunity to make an impact. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Respond to helpdesk tickets and calls for all offices.</li><li>Provide IT support via phone, email, remote connection, and in person.</li><li>Diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li><li>Install and configure software and hardware.</li><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li><li>Track equipment assignments and maintain accurate records in inventory systems.</li><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li><li>Coordinate IT onboarding for new employees.</li></ul>
We are looking for an experienced Business Systems Analyst to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a key part in bridging the gap between business needs and technical solutions within the financial services sector. Your expertise will be essential in analyzing systems, gathering requirements, and delivering impactful solutions to improve processes and support organizational objectives.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, document, and analyze business requirements to ensure alignment with organizational goals.<br>• Conduct gap analyses to identify areas for improvement and recommend actionable solutions.<br>• Develop comprehensive business requirement documents (BRDs) and data mapping frameworks to support project deliverables.<br>• Facilitate effective communication between technical teams and business units to ensure seamless implementation of solutions.<br>• Utilize tools such as Atlassian Jira and Confluence to manage workflows, track progress, and document processes.<br>• Support application systems by troubleshooting issues and coordinating resolutions to minimize disruptions.<br>• Oversee the implementation of electronic funds transfer (EFT) systems and other banking-related technologies.<br>• Create and maintain detailed documentation for systems, processes, and workflows to ensure clarity and consistency.<br>• Lead Agile Scrum sessions to foster collaboration and drive project progress.<br>• Provide training and support to end-users to ensure successful adoption of new systems or processes.
<p>We are seeking a seasoned <strong>Manager, Data Integration & Transformation</strong> to lead the design, delivery, and optimization of enterprise-wide data solutions. This role will be responsible for building scalable data integration frameworks that enable reliable, high-quality data flow across cloud and analytics platforms. You will partner closely with technical teams and business stakeholders to modernize data architecture and support advanced analytics initiatives that drive strategic decision-making.</p><p><br></p><p><strong>Why This Role</strong></p><p>This is an opportunity to play a key leadership role in shaping how data is leveraged across the organization. You’ll influence data strategy at scale, guide the adoption of modern cloud and big data technologies, and lead initiatives that enhance analytics, reporting, and predictive capabilities. If you enjoy solving complex data challenges, mentoring high-performing teams, and driving innovation in a fast-evolving data landscape, this role offers both impact and growth.</p>
We are looking for an experienced Project Coordinator to join our team in Whitby, Ontario. In this long-term contract position, you will play a pivotal role in managing project timelines, documentation, and stakeholder communications to ensure the success of both new and ongoing initiatives. This opportunity combines technical coordination with strategic planning, contributing to impactful projects in the non-profit sector.<br><br>Responsibilities:<br>• Coordinate project schedules and deliverables by working closely with Business Analysts and technical teams.<br>• Organize and facilitate meetings with stakeholders across various departments to ensure alignment.<br>• Monitor and track progress on initiatives, including multi-year projects, ensuring deadlines and objectives are met.<br>• Maintain and update project documentation, ensuring resources are allocated effectively.<br>• Support budget management processes, ensuring financial timelines are adhered to within the cybersecurity scope.<br>• Utilize tools such as Atlassian Jira and Microsoft Office Suite to manage reporting and project updates.<br>• Assist in planning and organizing key project milestones and deliverables.<br>• Collaborate with team members to enhance communication and streamline workflows.<br>• Provide input on quality assurance and ensure compliance with project standards.<br>• Contribute to the overall success of projects by identifying challenges and offering solutions.
We are looking for a dedicated Project Coordinator to join our team in Whitby, Ontario. As part of the Technology & Cybersecurity department, you will play a key role in supporting a variety of projects, including multi-year initiatives. This long-term contract position offers an excellent opportunity to contribute to impactful projects while working closely with a talented team.<br><br>Responsibilities:<br>• Coordinate timelines and deliverables by collaborating effectively with Business Analysts and technical staff.<br>• Organize and schedule meetings with stakeholders across various business units to ensure alignment.<br>• Assist in planning, tracking, and managing documentation for both new and ongoing projects.<br>• Monitor and maintain financial schedules related to cybersecurity budgets.<br>• Utilize tools such as Atlassian Jira and Team Dynamics for project updates and reporting.<br>• Support resource allocation to optimize project efficiency.<br>• Facilitate communication among departments to ensure smooth project execution.<br>• Contribute to quality assurance processes and project planning efforts.
We are looking for a skilled HubSpot Governance & Platform Lead to oversee and optimize the platform’s performance for an airline company based in Mississauga, Ontario. In this contract role, you will play a crucial part in ensuring HubSpot aligns with business objectives, improves operational workflows, and supports data governance across multiple business lines. This position offers an opportunity to collaborate with senior stakeholders and contribute to impactful marketing and data strategies.<br><br>Responsibilities:<br>• Act as the primary owner of the HubSpot platform, ensuring its governance and effective usage.<br>• Develop and implement best practices for data structure, workflows, reporting, and lifecycle stages within HubSpot.<br>• Optimize platform performance by leveraging newly integrated operational data.<br>• Collaborate with senior stakeholders and teams to ensure HubSpot supports business goals and aligns with strategic priorities.<br>• Facilitate seamless integration of HubSpot across three distinct business lines.<br>• Translate technical data insights into actionable strategies for business users and stakeholders.<br>• Provide support for marketing initiatives within a dynamic and lean marketing team.<br>• Monitor and troubleshoot system performance to ensure smooth operation across all functions.<br>• Create and maintain dashboards to provide comprehensive reporting and analytics.<br>• Conduct gap analyses to identify areas for improvement and drive system enhancements.
<p>Nous recherchons un spécialiste du support informatique bilingue pour intégrer une organisation dynamique basée à Montréal-Est. Ce rôle est idéal pour une personne polyvalente et proactive, capable de fournir un soutien technique fluide dans un environnement manufacturier. Ce poste est un contrat de 6 mois sur site, avec possibilité d'embauche permanente.</p><p><br></p><p>Responsabilités:</p><p>• Offrir un soutien technique de premier niveau aux utilisateurs des départements tels que RH, finances, marketing et production.</p><p>• Installer, configurer et résoudre les problèmes liés au matériel et aux logiciels, y compris les ordinateurs portables, postes de travail, moniteurs et imprimantes.</p><p>• Assurer le bon fonctionnement de la connectivité réseau, incluant le Wi-Fi, le câblage et les commutateurs, et escalader les problèmes complexes si nécessaire.</p><p>• Gérer l'installation et les mises à jour des logiciels via des outils tels qu'Intune, avec des processus principalement automatisés.</p><p>• Répondre aux demandes et incidents des utilisateurs à travers la plateforme ServiceNow.</p><p>• Participer à la configuration et à la maintenance de systèmes Windows 11 dans un environnement Dell.</p><p>• Collaborer avec les équipes locales et coordonner les besoins de support à distance avec le gestionnaire.</p><p>• Maintenir une documentation précise et à jour des activités de support et des configurations techniques.</p>
<p>Nous recherchons un Technicien informatique motivé et compétent pour rejoindre l'équipe de notre client à Dollard-des-Ormeaux, dans le cadre d’un contrat. Vous jouerez un rôle clé dans le support technique des utilisateurs, en assurant la résolution des problèmes liés aux postes de travail et en contribuant à des projets variés. Ce poste offre une opportunité d’évoluer dans un environnement axé sur la technologie de pointe et la conformité aux meilleures pratiques en TI.</p><p><br></p><p>Responsabilités:</p><p>• Répondre efficacement aux demandes d’assistance des utilisateurs et résoudre les problèmes relatifs aux postes de travail.</p><p>• Enregistrer et suivre les demandes via un système de gestion des tickets pour assurer une résolution rapide.</p><p>• Installer, configurer et maintenir les ordinateurs, logiciels et périphériques pour les employés locaux et à distance.</p><p>• Diagnostiquer et résoudre les problèmes matériels, logiciels et de connectivité sans fil.</p><p>• Assurer la gestion et la mise à jour des inventaires de matériel informatique.</p><p>• Fournir un support pour les équipements audiovisuels et veiller à leur bon fonctionnement.</p><p>• Participer à des initiatives de sécurité des postes de travail et collaborer avec les équipes Sécurité et Infrastructure.</p><p>• Suivre les procédures de gestion des changements et contribuer à la conformité des normes de l’entreprise.</p><p>• Produire la documentation nécessaire et respecter les politiques internes.</p><p>• Effectuer toute autre tâche connexe en soutien à l’équipe TI.</p>
<p>Nous recherchons un technicien informatique motivé pour rejoindre l'équipe de notre client dans le cadre d'un contrat à durée déterminée. Ce poste est basé à Montréal, Québec, et offre une opportunité unique de contribuer à un projet essentiel tout en mettant à profit vos compétences en support technique et service à la clientèle. Vous jouerez un rôle clé dans l'intégration et le soutien des utilisateurs au sein de deux entités récemment acquises.</p><p><br></p><p>Responsabilités:</p><p>• Fournir un support technique de niveau 1 et 2 aux employés des entités nouvellement acquises, couvrant environ 30 à 40 utilisateurs.</p><p>• Collaborer avec l'équipe technique existante pour garantir un service efficace, en tenant compte des différents fuseaux horaires.</p><p>• Participer activement à la migration des utilisateurs vers des environnements virtuels comme VMware et Citrix.</p><p>• Configurer et intégrer des comptes Office 365, notamment Exchange, Teams et SharePoint.</p><p>• Installer et configurer les postes de travail, imprimantes et autres périphériques nécessaires.</p><p>• Identifier et résoudre les problèmes liés au matériel, aux logiciels et au réseau.</p><p>• Documenter les interventions et gérer les demandes dans le système de suivi des billets.</p><p>• Travailler en étroite collaboration avec le gestionnaire du centre de services pour coordonner les activités liées au support technique.</p>
