7 results for Desktop Support Analyst jobs

Desktop Support Technician

Prince George, BC
onsite
Contract to Hire
25 - 28 CAD / Hourly
OverviewOur Prince George, BC–based client is seeking a Desktop Support Specialist for a 3-month contract-to-hire opportunity. This role is fully onsite and requires hands-on experience supporting end users in a corporate environment. Responsibilities<ul><li>Provide day-to-day IT support for office hardware, including PCs, laptops, printers, and boardroom equipment</li><li>Support operating systems, Microsoft 365, and other business applications</li><li>Troubleshoot and resolve technical issues independently, escalating when required</li><li>Manage and respond to service requests via phone, email, walk-ins, and ServiceNow</li><li>Install, configure, and maintain hardware, operating systems, and software applications</li><li>Troubleshoot network connectivity and related issues</li><li>Administer user accounts and support a client-server environment</li><li>Identify recurring issues and implement long-term solutions to improve stability</li><li>Ensure timely resolution of tickets while maintaining strong customer service standards</li></ul>
2026-05-28T00:00:00Z

Deal Desk Analyst

Vancouver, BC
onsite
Contract / Temporary
35 - 45 CAD / Hourly
We are looking for a detail-oriented Deal Desk Analyst to join a software organization in Vancouver, British Columbia on a Long-term Contract basis. In this role, you will support complex commercial reviews, assess pricing and contract structures, and help sales teams move opportunities forward while protecting compliance and profitability. This position is ideal for someone who can balance analytical thinking, sound judgement, and cross-functional collaboration in a fast-paced environment. Responsibilities: • Examine proposed customer agreements to confirm they align with approved pricing frameworks, historical account activity, and internal commercial standards. • Assess discount requests, non-standard pricing, and contract exceptions, then provide clear guidance to sales teams when adjustments are required. • Develop financial evaluations that help leadership understand deal profitability, risk exposure, operational impact, and overall business value. • Review quotes for compliance with revenue recognition rules and internal policy, ensuring accurate documentation before approval. • Act as a central partner for sales by coordinating with finance, legal, and order management to help advance strategic and high-value opportunities. • Support the preparation of contract documents and related approvals so transactions can move efficiently toward signature and booking. • Verify that required authorizations for pricing, discounts, and contractual terms are properly obtained and recorded. • Identify process gaps and recommend practical improvements that strengthen deal review workflows, policy adherence, and operational consistency.
2026-06-08T00:00:00Z

Data Security Analyst

Scarborough, ON
onsite
Contract / Temporary
60 - 70 CAD / Hourly
We are looking for a Cybersecurity Analyst to support a machinery manufacturing organization in Scarborough, Ontario. The ideal Cybersecurity Analyst will have experience to protect our clint's computer systems, networks, and data from cyber threats. The ideal candidate will monitor security systems, identify vulnerabilities, respond to incidents, and implement security measures to safeguard sensitive information. This is a 6 month contract, 3 days in office in Scarborough, Ontario. Key Responsibilities Monitor networks and systems for security breaches or suspicious activity Investigate and respond to cybersecurity incidents in a timely manner Conduct vulnerability assessments Analyze security logs and alerts from SIEM tools Implement and maintain security controls, policies, and procedures Perform risk assessments and recommend mitigation strategies Stay up to date with emerging threats, vulnerabilities, and technologies Collaborate with IT teams to ensure secure system configurations Assist with compliance efforts (e.g., ISO 27001, NIST, GDPR, HIPAA) Provide security awareness training to employees Coordinate prevention services (e.g. penetration testing) with security partners
2026-06-03T00:00:00Z

Cyber Security Analyst

Calgary, AB
onsite
Permanent
70000 - 80000 CAD / Yearly
THE ROLE: We are seeking a Cyber Security Analyst to help protect and strengthen a growing organization’s technology environment. In this hands-on role, you will monitor threats, respond to security incidents, and contribute to ongoing security improvements across infrastructure and cloud environments. AS the successful candidate for this role will have a minimum of two years of proven experience within the Canadian cybersecurity landscape. You will serve as a key advocate for identifying, assessing, and mitigating risks while ensuring the upkeep of the organization's security framework. Key responsibilities include:<ul><li>Monitoring and responding to security alerts and incidents using tools such as CrowdStrike, Qualys, and Azure Defender</li><li>Managing patching processes to maintain secure and up-to-date systems</li><li>Supporting backup validation and disaster recovery readiness</li><li>Conducting vulnerability assessments and supporting remediation efforts</li><li>Developing and maintaining cybersecurity policies, procedures, and documentation</li><li>Delivering security awareness initiatives, including phishing simulations and training</li><li>Partnering with IT and business teams to identify and mitigate security risks</li></ul>WHY THIS ROLE?This is a great opportunity to grow your cybersecurity career in a collaborative and evolving environment where your work directly contributes to protecting critical systems and data. You’ll gain exposure to modern security tools, cloud platforms, and real-world incident response while working alongside experienced professionals. The role offers a competitive salary and benefits package, along with ongoing development opportunities in a high-demand field. If you’re looking to build your cybersecurity expertise and make a tangible impact, apply today!
2026-05-28T00:00:00Z

Operations Analyst

Edmonton, AB
onsite
Permanent
65000 - 70000 CAD / Yearly
Our client is seeking a detail-oriented Operations Analyst (IT Focus) to support their IT Director in a newly created role. This position is ideal for a motivated professional with experience in operations, procurement, financial analysis, or IT administration who’s looking to work within a structured, IT-driven environment. This as a strong opportunity for someone who enjoys working behind the scenes—tracking costs, managing vendors, and supporting IT operations—while gaining exposure to leadership and enterprise-level processes. In this role, you’ll act as a key operational and analytical support to the IT function, with responsibilities including: <ul><li>Supporting the IT Director with day-to-day operational and administrative activities</li><li>Performing data entry, reporting, and analysis related to IT costs, budgets, and expenditures</li><li>Tracking, reconciling, and allocating costs (including chargebacks and expense allocations)</li><li>Assisting with vendor management, including contract tracking and renewal schedules</li><li>Supporting software license tracking and compliance</li><li>Coordinating components of IT-related projects (documentation, timelines, tracking)</li><li>Managing accounts payable and accounts receivable activities related to IT vendors</li><li>Maintaining product controls and operational documentation</li><li>Preparing and updating reports using Excel (intermediate level required)</li></ul>Why This Role Stands Out<ul><li>Newly created position with room to shape processes</li><li>Direct exposure to an IT Director and leadership decision-making</li><li>Strong learning opportunity for candidates looking to build on their experience base</li><li>Broad scope across financial tracking, vendor management, and project support</li></ul>This is full-time, permanent, in office position that offers a competitive total rewards package. Apply today!
2026-06-01T00:00:00Z

Senior Client Services IT Technician

Calgary, AB
onsite
Permanent
70000 - 80000 CAD / Yearly
THE ROLE: We are seeking a Senior Client Services IT Technician to deliver exceptional technical support across client environments. This hands-on role focuses on troubleshooting complex issues, maintaining systems, and ensuring seamless IT operations while providing a high level of customer service.Key responsibilities include:<ul><li>Acting as the primary point of contact for user support (in-person, phone, and remote)</li><li>Diagnosing and resolving hardware, software, and network issues</li><li>Performing system maintenance, installations, and optimizations</li><li>Troubleshooting LAN/WAN connectivity and third-party systems</li><li>Following up with users to ensure successful issue resolution and satisfaction</li><li>Recommending tailored IT solutions based on client needs</li><li>Maintaining accurate ticketing and supporting billing documentation</li></ul>WHY THIS ROLE?This is an exciting opportunity to join a growing, fast-paced organization where your technical expertise and customer service skills will make a real impact. You’ll work with a variety of clients and technologies, gaining diverse and hands-on experience in a supportive, collaborative environment. The role offers a competitive salary and comprehensive benefits package, along with a strong focus on work-life balance and professional growth. If you’re looking to advance your IT career while working on meaningful challenges, apply now.
2026-05-12T00:00:00Z

Senior Client Services IT Technician

Edmonton, AB
onsite
Permanent
70000 - 80000 CAD / Yearly
THE ROLE: We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.Key Responsibilities:<ul><li>Acting as the primary point of contact for technical support requests (in person, phone, and remote)</li><li>Diagnosing and resolving hardware, software, and network-related issues</li><li>Performing system maintenance, installations, and optimizations</li><li>Troubleshooting LAN/WAN connectivity and third-party systems</li><li>Following up with users to ensure resolution and a positive support experience</li><li>Providing consultative recommendations on IT solutions aligned to client needs</li><li>Maintaining accurate ticketing and supporting billing documentation</li></ul>WHY THIS ROLE?This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!
2026-05-12T00:00:00Z