<p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
<p><strong>THE ROLE: </strong></p><p>Robert Half is currently recruiting for an Enterprise Support Analyst for our Edmonton Client. As the successful candidate you’ll play a key role in managing and optimizing the organization’s application ecosystem. Your focus will be on ensuring seamless integration of applications and data, driving automation, and supporting enterprise systems. </p><p><em>Responsibilities include:</em></p><ul><li>Designing and implementing small-scale applications, integrations, and automated workflows</li><li>Connecting enterprise platforms (ERP, CRM, HCM) with other systems using APIs, SDKs, and webhooks</li><li>Leading technical reviews to maintain scalability and performance</li><li>Driving AI and automation initiatives to enhance efficiency</li><li>Managing databases and data integration solutions (SQL Server, Azure SQL, Azure Storage)</li><li>Maintaining websites and related infrastructure (DNS, SSL, domain registrations)</li><li>Developing scripts for data automation and synchronization (PowerShell, Python, C#, .NET)</li><li>Improving Microsoft 365 services and leveraging new features for productivity</li><li>Providing detailed performance reports to IT leadership</li><li>Building strong partnerships with stakeholders to deliver effective solutions</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an opportunity to join a forward-thinking IT team where innovation and automation are at the forefront. You’ll have the chance to lead impactful projects, work with cutting-edge technologies, and influence strategic decisions. Competitive salary, comprehensive benefits, and professional growth opportunities make this role an excellent next step for your career. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
We are looking for an experienced Business Systems Analyst to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a key part in bridging the gap between business needs and technical solutions within the financial services sector. Your expertise will be essential in analyzing systems, gathering requirements, and delivering impactful solutions to improve processes and support organizational objectives.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, document, and analyze business requirements to ensure alignment with organizational goals.<br>• Conduct gap analyses to identify areas for improvement and recommend actionable solutions.<br>• Develop comprehensive business requirement documents (BRDs) and data mapping frameworks to support project deliverables.<br>• Facilitate effective communication between technical teams and business units to ensure seamless implementation of solutions.<br>• Utilize tools such as Atlassian Jira and Confluence to manage workflows, track progress, and document processes.<br>• Support application systems by troubleshooting issues and coordinating resolutions to minimize disruptions.<br>• Oversee the implementation of electronic funds transfer (EFT) systems and other banking-related technologies.<br>• Create and maintain detailed documentation for systems, processes, and workflows to ensure clarity and consistency.<br>• Lead Agile Scrum sessions to foster collaboration and drive project progress.<br>• Provide training and support to end-users to ensure successful adoption of new systems or processes.
<p>We're looking to hire a Business Systems Analyst for our client based in Burnaby, BC. In this role, you will be responsible for assessing business processes, identifying user requirements, and determining how best to apply our clients solutions to meet their objectives. You will translate needs into clear documentation, define deliverables and project boundaries, and design strategies for successful implementation. A key part of your work will be overseeing client discovery sessions, aligning business requirements with technical solutions, and ensuring traceability from requirements through testing.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Facilitate the discovery stage of each project, capturing client business needs and defining project parameters within a Business Requirements Document (BRD). Secure client approval of the BRD.</li><li>Establish Acceptance Criteria (AC) outlining the specific conditions required for a project’s completion, and obtain client approval for the AC.</li><li>Collaborate with both internal teams and clients to configure systems using Inovatec’s standard product framework.</li><li>Design and document the full User Acceptance Testing (UAT) approach, ensuring internal deliverables meet requirements before client UAT begins.</li><li>Maintain a traceability matrix to connect business requirements with system configurations and testing activities.</li><li>Lead onboarding efforts by delivering client training, supporting business UAT, and serving as the main point of contact for questions or issues during onboarding and testing phases.</li><li>Identify and address gaps between U.S. and Canadian market requirements, recommending solutions that align with client operations and optimal use of Inovatec systems.</li><li>Share insights and recommendations with leadership to help shape new business opportunities and drive revenue growth.</li><li>Provide project managers with ongoing updates regarding progress, dependencies, and risks related to implementation activities.</li><li>Actively participate in weekly L10 meetings and other designated internal initiatives.</li></ul><p><br></p>
<p>On behalf of our client, we are seeking a highly skilled <strong>HR Data Analyst</strong> to support a large-scale HR transformation initiative involving data governance, system standardization, and end-to-end data migration. This role is ideal for someone who brings a strong technical foundation paired with a business-oriented mindset, and who thrives in project-driven environments.</p><p><br></p><p>This is a <strong>hybrid contract position based in Calgary</strong>, with preference for candidates who can be onsite regularly. Standard work hours are Monday–Friday, 8 AM–5 PM with some flexibility.</p><p><br></p><p><strong>About the Role</strong></p><p>As the HR Data Analyst, you will play a critical role in migrating HR and timekeeping data to a new enterprise platform while ensuring compliance with global data governance standards. You will work closely with HR, IT, and PMO teams to validate data, streamline processes, and support system integrations. This work is hands-on—you will be directly executing data migration activities, conducting validation, and troubleshooting issues.</p><p>This project is part of a multi-year transformation and has potential to extend into <strong>2027</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Data Migration</strong></p><ul><li>Lead the planning, execution, and validation of HR data migration activities.</li><li>Create and manage detailed migration plans, milestones, and deliverables.</li><li>Perform data mapping, reconciliation, quality checks, and error resolution.</li><li>Execute hands-on data migration using available tools and custom-built functionality.</li><li>Ensure data accuracy, consistency, and compliance throughout all stages of migration.</li><li>Provide post-migration support including documentation and training.</li></ul><p><strong>Data Governance & System Improvements</strong></p><ul><li>Apply and uphold global HR data governance standards and best practices.</li><li>Review system changes and enhancements to ensure alignment with governance frameworks.</li><li>Support integrations, particularly within <strong>SuccessFactors</strong> and ideally <strong>Fieldglass</strong>.</li><li>Conduct audits, profiling, and data quality assessments across HR systems.</li><li>Collaborate with cross-functional teams to resolve discrepancies and optimize processes.</li><li>Document procedures, findings, and recommendations for stakeholders.</li></ul><p><br></p>
<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
<p>We are looking for a technically strong Systems Analyst to support a suite of municipal applications used across Engineering, Development, Fire Services, and Utilities. This role blends system support, data work, integrations, and reporting. You’ll work with platforms such as our advanced metering infrastructure (AMI), scheduling and staffing tools, and various workflow systems, helping ensure they run smoothly and deliver accurate, reliable information.</p><p><br></p><p>This position is ideal for someone who enjoys digging into data issues, building integrations, creating useful reports, and working closely with both internal teams and vendors.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide day-to-day support for departmental systems, including AMI, scheduling, and development-related tools.</li><li>Create and maintain reports and dashboards using SQL, Power BI, SharePoint/Teams, ArcGIS, Excel, and vendor platforms.</li><li>Write, review, and tune SQL queries to improve performance, accuracy, and data flow reliability.</li><li>Build and troubleshoot integrations using SQL Server, APIs, FME Server, and other technologies.</li><li>Assist with application upgrades, configuration changes, migrations, and security updates.</li><li>Track down system issues by following data through various applications and integrations, identifying root causes, and coordinating solutions.</li><li>Administer user roles, permissions, and access controls.</li><li>Document system configurations, integrations, data structures, and workflows.</li><li>Perform routine database tasks, including maintenance and basic tuning.</li><li>Monitor and support application servers and related infrastructure.</li><li>Provide support for mobile and field-based tools, including tablets and meter-reading devices.</li><li>Work with internal teams and external vendors to ensure systems meet operational needs and remain reliable.</li></ul>
<p><strong>About the Role:</strong></p><p>We are seeking a highly organized and detail-oriented Solution Architect to join our client's team and play a pivotal role in solution design, software configuration, and testing during the implementation of supply chain planning solutions. This role offers a competitive compensation package, work-from-home flexibility, and the opportunity to work with global brands alongside an experienced team. High-energy, motivated, and proactive individuals are encouraged to apply.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Lead solution ideation, design, and implementation to meet client needs</li><li>Provide technical leadership, supervision, and mentorship to implementation teams</li><li>Assess system architecture and business processes, recommending improvements</li><li>Support creation of use cases, business requirements, and functional specifications</li><li>Design system integration, data requirements, and assist in architectural decisions</li><li>Create detailed solution design documents including architecture, integration patterns, and data flows</li><li>Design customizations to meet unique client requirements</li><li>Ensure scalability, performance, and security of proposed solutions</li><li>Define and document system testing approaches and lead technical deployment</li><li>Support functional training creation and resolve technical issues during implementation</li><li>Stay updated on emerging technologies and recommend innovative solutions</li><li>Contribute to reusable components and accelerators to improve implementation efficiency</li><li>Develop and deliver software demos highlighting key features and benefits</li></ul>
<p>Our Edmonton-based client is seeking an OCM Specialist to support different initiatives across the organization. The ideal candidate is hands-on, detail-oriented, and skilled at turning complex change initiatives into clear, approachable content for employees at all levels.</p><p><br></p><p>Responsibilities</p><ul><li>Assist in developing and rolling out communication strategies and key messaging.</li><li>Partner with stakeholders to encourage adoption and minimize resistance.</li><li>Create engaging training and support materials tailored for diverse employee groups.</li><li>Help prepare and deliver workshops, Q& A sessions, and training sessions.</li><li>Work closely with leadership to ensure change messages are aligned and effective.</li><li>Maintain ongoing content streams (refresher courses, tip sheets, etc.) to reinforce adoption.</li><li>Provide hands-on support to employees during transition activities.</li></ul>
We are looking for an experienced Active Directory Architect to join our team on a contract basis in Hamilton, Ontario. In this role, you will play a pivotal part in designing, implementing, and managing Active Directory solutions tailored to meet organizational needs. This position offers an excellent opportunity to contribute to critical projects within a local government setting.<br><br>Responsibilities:<br>• Design and implement scalable Active Directory solutions to align with organizational goals.<br>• Collaborate with stakeholders to integrate cloud technologies and enterprise systems.<br>• Develop and maintain strategies for enterprise architecture, ensuring optimal performance.<br>• Utilize CRM and ERP tools to streamline workflows and enhance system capabilities.<br>• Oversee quality assurance processes to ensure compliance and efficiency.<br>• Manage very-large-scale integration projects to support complex system requirements.<br>• Implement data warehousing solutions to enable effective data storage and retrieval.<br>• Work with IBM technologies to optimize enterprise resource planning.<br>• Coordinate the integration of Maps API to improve system functionality.<br>• Provide technical leadership and guidance to teams involved in critical IT initiatives.
We are looking for an experienced ITSM Specialist to join our team on a contract basis in Oakville, Ontario. In this role, you will leverage your expertise in IT service management to optimize processes and ensure seamless operations. This position provides an excellent opportunity to work on a variety of ITSM functions, including incident, request, and change management, while using ServiceNow as a primary tool.<br><br>Responsibilities:<br>• Manage IT service management processes such as incident, request, and change management, ensuring compliance with best practices.<br>• Administer and configure the ServiceNow platform to support business objectives and streamline workflows.<br>• Oversee hardware and software management activities, ensuring proper tracking and documentation.<br>• Develop and maintain knowledge management systems to support internal teams and drive process improvements.<br>• Provide guidance and expertise on ITIL processes, ensuring adherence to organizational standards.<br>• Troubleshoot and resolve issues within the ITSM environment, taking ownership of tasks and delivering solutions efficiently.<br>• Collaborate with stakeholders to identify opportunities for process optimization and improved service delivery.<br>• Maintain strong customer service standards by addressing concerns and providing timely support.<br>• Support the implementation and adoption of ITSM best practices across the organization.
