4 results for Cloud Administrator jobs

Director of Cloud Operations

Vancouver, BC
onsite
Permanent
150000 - 160000 CAD / Yearly
This is an opportunity to join a well-established FinTech company in a technology leadership role. This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that their cloud-hosted application environments are running smoothly at all times, to minimize downtime and disruptions. Experience in financial services or related fintech or SaaS companies would be considered an asset for this role. This role is suitable if you are an experienced people manager, with a strong technical background in cloud-hosted infrastructure operations. Perhaps you started your career in IT systems administration or operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business. HOW TO APPLY A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-07-21T00:00:00Z

Systems Administrator

Edmonton, AB
onsite
Permanent
90000 - 140000 CAD / Yearly
IT Field TechnicianLocation: Gibbons, Alberta (On-site)Employment Type: Full-Time Position OverviewOur client is seeking a hands-on Field Technician to provide on-site technology support for a large-scale construction and operations environment located just outside of Gibbons, Alberta. This role will support a growing campus currently serving approximately 60 professional staff, with significant expansion expected over the next year.The successful candidate will be a versatile IT professional who enjoys working in the field, troubleshooting technical issues, supporting end users, and ensuring technology systems remain operational in a fast-paced construction environment. Key Responsibilities· Prior field support experience in the construction industry is required, with the ability to work effectively in active construction environments and build strong working relationships with construction personnel and tradespeople.<ul><li>Provide on-site technical support for end users across the project site.</li><li>Diagnose and resolve hardware, software, and connectivity issues.</li><li>Perform break-fix support for desktops, laptops, printers, mobile devices, and peripheral equipment.</li><li>Set up, deploy, configure, and relocate IT equipment as required.</li><li>Support onboarding and workstation deployments for new employees.</li><li>Coordinate with internal infrastructure and networking teams when advanced support is required.</li><li>Assist with inventory management and tracking of IT assets.</li><li>Document incidents, service requests, and technical procedures.</li><li>Travel throughout the site to provide responsive support across multiple locations.</li><li>Maintain a high level of customer service while supporting both office personnel and construction teams.</li></ul>
2026-07-21T00:00:00Z

Systems Administrator

Concord, ON
onsite
Contract / Temporary
30 - 45 CAD / Hourly
We are looking for an experienced Systems Administrator to join our client’s team in Concord, Ontario on a Long-term Contract basis. This position focuses on strengthening and modernizing endpoint services, with an emphasis on secure device management, platform reliability, and user support. The successful candidate will work closely with service, infrastructure, and security teams to improve endpoint operations and help guide technology enhancements across the environment. This is a 6 month contract to start, hybrid for our client in Concord, Ontario. Responsibilities:• Manage Microsoft Intune administration, including device configuration, compliance settings, application delivery, Windows Autopilot, and update management.• Support Microsoft Configuration Manager activities such as operating system imaging, software packaging and deployment, and patch administration.• Drive endpoint improvement projects that enhance device management, performance, and overall user experience.• Provide advanced third-level support for endpoint-related incidents, escalations, and complex technical issues.• Strengthen endpoint protection by maintaining security controls and supporting compliance-focused initiatives.• Create, update, and maintain technical documentation, operational procedures, and platform standards.• Assess emerging tools and technologies to identify opportunities for modernization and operational efficiency.• Collaborate with service desk, infrastructure, and security teams to resolve issues and align endpoint administration practices.• Participate in occasional after-hours work to support maintenance activities, upgrades, or critical issue resolution.
2026-07-16T00:00:00Z

Genesys Cloud Specialist

Whitby, ON
onsite
Contract / Temporary
45 - 60 CAD / Hourly
We are looking for an experienced Genesys Cloud Specialist to support a non-profit organization in Whitby, Ontario through a Long-term Contract engagement. This role is suited to a senior consultant who can oversee day-to-day platform operations, optimize contact centre capabilities, and help maintain a reliable cloud-based telephony environment. The successful candidate will bring strong technical judgement, hands-on configuration expertise, and the ability to work across service teams to improve performance and user experience. Responsibilities: • Oversee the ongoing administration of the Genesys Cloud CX environment, ensuring the platform remains stable, secure, and effective for daily operations. • Manage system configuration across user accounts, access levels, divisions, queues, skills, and routing profiles to align with operational needs. • Track platform performance and availability, resolve front-line support issues, and escalate more complex incidents to the managed service provider when necessary. • Build and refine Architect call flows to support efficient customer journeys and dependable contact handling processes. • Set up and maintain routing models, queue logic, overflow paths, callback options, operating schedules, and holiday coverage. • Configure announcements, audio prompts, and customer-facing messaging to support clear and consistent communications. • Support Workforce Management setup by maintaining business units, management units, scheduling structures, and forecasting parameters. • Contribute to Quality Management administration, including evaluation workflows, recording capabilities, and calibration activities that strengthen service quality. • Work with stakeholders to recommend practical improvements to telephony, cloud contact centre operations, and related business processes. • Provide documentation, knowledge sharing, and user guidance to support adoption, training, and effective platform use.
2026-07-09T00:00:00Z