8 results for It Business Systems Analyst in Ajax, ON
Business Analyst
- Toronto, ON
- onsite
- Contract / Temporary
-
95 - 110 CAD / Hourly
- We are looking for an experienced Business Analyst to join a delivery-driven team in Toronto, Ontario. This Long-term Contract opportunity is suited to a proactive, detail-oriented individual who can coordinate complex initiatives, remove roadblocks, and keep key priorities moving forward in a fast-paced environment. The successful candidate will work closely with business and vendor partners to clarify needs, support decision-making, and help ensure critical milestones are achieved on schedule.<br><br>Responsibilities:<br>• Lead business analysis activities across multiple workstreams, ensuring issues are identified promptly, addressed effectively, and escalated when timelines or outcomes may be at risk.<br>• Partner with stakeholders, consultants, and external vendors to gather, validate, and document business needs, process flows, and functional expectations.<br>• Produce and maintain clear project documentation, including business requirements, meeting notes, action logs, and status updates for leadership and delivery teams.<br>• Facilitate discussions between business and technical participants to align priorities, resolve gaps, and support informed decision-making throughout the project lifecycle.<br>• Use tools such as Jira, Excel, and Word to track progress, organize requirements, monitor dependencies, and maintain visibility across project activities.<br>• Support Agile delivery practices by helping manage backlogs, clarifying user needs, and contributing to planning, testing, and implementation readiness.<br>• Provide hands-on coordination for finance-related and enterprise system initiatives, including work involving SAP environments and vendor-led solution delivery.<br>• Help prepare the organization for key implementation milestones by monitoring deliverables, following up on open items, and maintaining momentum across all assigned activities.
- 2026-07-13T00:00:00Z
Sr Business Intelligence & Reporting Analyst
- North York, ON
- onsite
- Contract / Temporary
-
50 - 52 CAD / Hourly
- <p><strong>Position Summary</strong></p><p>We are seeking a Business Intelligence & Reporting Analyst with strong expertise in Excel, Power Query, and Power BI to develop automated reporting solutions, analyze large datasets, and deliver actionable business insights through interactive dashboards. This is a short term contract.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and maintain complex Excel reports, models, and dashboards.</li><li>Build automated ETL processes using Power Query.</li><li>Design interactive Power BI dashboards using data modeling and DAX.</li><li>Gather business requirements and translate them into reporting solutions.</li><li>Clean, merge, and analyze large datasets from multiple sources.</li><li>Present insights to business stakeholders and support data-driven decision-making.</li><li>Identify data anomalies and recommend process improvements.</li><li>Mentor users on reporting best practices and Power Query capabilities.</li></ul><p><br></p>
- 2026-07-10T00:00:00Z
Systems Administrator
- Concord, ON
- onsite
- Contract / Temporary
-
30 - 45 CAD / Hourly
- <p>We are looking for an experienced Systems Administrator to join our client’s team in Concord, Ontario on a Long-term Contract basis. This position focuses on strengthening and modernizing endpoint services, with an emphasis on secure device management, platform reliability, and user support. The successful candidate will work closely with service, infrastructure, and security teams to improve endpoint operations and help guide technology enhancements across the environment. This is a 6 month contract to start, hybrid for our client in Concord, Ontario. </p><p><br></p><p>Responsibilities:</p><p>• Manage Microsoft Intune administration, including device configuration, compliance settings, application delivery, Windows Autopilot, and update management.</p><p>• Support Microsoft Configuration Manager activities such as operating system imaging, software packaging and deployment, and patch administration.</p><p>• Drive endpoint improvement projects that enhance device management, performance, and overall user experience.</p><p>• Provide advanced third-level support for endpoint-related incidents, escalations, and complex technical issues.</p><p>• Strengthen endpoint protection by maintaining security controls and supporting compliance-focused initiatives.</p><p>• Create, update, and maintain technical documentation, operational procedures, and platform standards.</p><p>• Assess emerging tools and technologies to identify opportunities for modernization and operational efficiency.</p><p>• Collaborate with service desk, infrastructure, and security teams to resolve issues and align endpoint administration practices.</p><p>• Participate in occasional after-hours work to support maintenance activities, upgrades, or critical issue resolution.</p>
- 2026-07-16T00:00:00Z
Help Desk/Desktop Support Analyst
- Scarborough, ON
- onsite
- Contract / Temporary
-
25 - 35 CAD / Hourly
- <p>We are looking for a Help Desk/Desktop Support Analyst to join an electronics organization in Markham, Ontario on a short term contract basis. In this role, you will provide day-to-day technical support to end users, oversee core Microsoft 365 administration tasks, and help ensure a smooth experience for staff requiring account, device, and access support. This position is well suited to someone who can work independently, respond promptly to issues, and maintain reliable service coverage in a fast-paced environment. This is a fully in office role looking for an individual available to start working immediately. </p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line desktop and help desk support by diagnosing and resolving hardware, software, and access-related issues for end users.</p><p>• Administer Microsoft 365 user accounts and licences, ensuring employees have the appropriate tools and permissions for their roles.</p><p>• Coordinate onboarding and offboarding activities, including account setup, access changes, and equipment readiness for new and departing staff.</p><p>• Support device administration through Microsoft Intune, including enrollment, policy application, and general endpoint management.</p><p>• Manage identity and access tasks within Entra ID, such as user maintenance, group updates, and authentication-related support.</p><p>• Track, prioritize, and close support tickets while keeping users informed and maintaining strong service levels.</p><p>• Provide deskside and remote troubleshooting assistance across a range of devices and operating environments, including standard business hardware and software.</p><p>• Act as the primary support contact during team coverage periods, ensuring continuity of service and timely issue resolution.</p>
- 2026-07-17T00:00:00Z
SAP Analyst
- North York, ON
- onsite
- Permanent
-
75000 - 100000 CAD / Yearly
- We are looking for an SAP Analyst to provide functional support for core business operations in Etobicoke, Ontario. In this role, you will help maintain system reliability, resolve process and data issues, and work closely with business and technical teams to keep critical workflows running smoothly. The position is well suited to someone who can interpret operational needs, communicate clearly with stakeholders, and deliver practical SAP support in a fast-paced environment.<br><br>Responsibilities:<br>• Provide day-to-day functional support for assigned SAP modules and related business activities, ensuring stable system performance after go-live.<br>• Investigate user-reported issues, process breakdowns, and data discrepancies, then identify and implement appropriate resolutions.<br>• Assist business teams during critical operational periods such as month-end activities, invoicing, order processing, and logistics cycles.<br>• Work closely with subject matter experts, technical teams, security and basis resources, and external partners to address system needs effectively.<br>• Escalate matters requiring advanced technical, integration, or master data support to the appropriate teams while tracking progress to resolution.<br>• Respond promptly to support requests and incident tickets, maintaining a high standard of service for internal users.<br>• Convert business concerns and operational challenges into clear functional actions, system recommendations, or documented requirements.<br>• Communicate updates, risks, and issue status clearly to users, leadership, support teams, and vendors as needed.
- 2026-07-02T00:00:00Z
Payroll Systems Consultant
- Markham, ON
- remote
- Contract / Temporary
-
80 - 85 CAD / Hourly
- We are looking for a Payroll Systems Consultant to support payroll operations for a long-term contract in Markham, Ontario. This position is ideal for a knowledgeable payroll specialist who can provide part-time guidance on system-related payroll activities, with a strong emphasis on testing, validation, documentation, and practical advisory support. The successful candidate will help ensure payroll processes remain accurate, well-documented, and aligned with the needs of a Canadian employee population of approximately 120 staff, primarily salaried employees.<br><br>Responsibilities:<br>• Lead payroll system testing activities to confirm calculations, workflows, and outputs are functioning as expected.<br>• Review payroll data and results to identify discrepancies, validate accuracy, and recommend corrective actions where needed.<br>• Create and maintain clear process documentation, reference materials, and records to support payroll operations and compliance.<br>• Provide subject matter advice to stakeholders on payroll system usage, process improvement, and issue resolution.<br>• Support Canadian payroll activities on a part-time basis, ensuring deadlines and quality expectations are consistently met.<br>• Assess payroll practices for a workforce of roughly 120 employees, with most team members in salaried roles, and help maintain reliable processing standards.<br>• Collaborate with internal teams to address payroll-related questions, troubleshoot system concerns, and support ongoing optimization efforts.<br>• Assist with payroll-related change activities, including validation and documentation connected to updates in systems or processes.
- 2026-07-10T00:00:00Z
Sr. Data Analyst
- North York, ON
- onsite
- Contract / Temporary
-
45 - 46 CAD / Hourly
- <p>We are looking for a Senior Data Analyst to support a non-profit organization in Toronto, Ontario through a Contract opportunity. In this role, you will turn large volumes of financial and operational data into clear reporting, practical insights, and user-friendly dashboard solutions for business stakeholders. The position is ideal for someone who combines strong analytical thinking with advanced spreadsheet and reporting expertise, and who can communicate findings effectively to both technical and non-technical audiences.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain high-volume reports and sophisticated spreadsheet models that support finance and business decision-making.</p><p>• Work closely with stakeholders to identify reporting needs, define measurable outcomes, and convert business questions into technical reporting requirements.</p><p>• Create interactive dashboards in Power BI that present complex data in a clear and accessible format for non-technical users.</p><p>• Use Power Query to prepare, transform, and organize data from multiple sources for accurate and efficient analysis.</p><p>• Investigate data quality issues, perform root-cause analysis, and resolve inconsistencies that affect reporting reliability.</p><p>• Present analytical findings and recommendations in a clear manner to business partners and leadership teams.</p><p>• Support data best practices by guiding entry-level team members or end users on reporting processes and the efficient use of Power Query tools.</p>
- 2026-07-13T00:00:00Z
Bilingual Help Desk Analyst
- North York, ON
- remote
- Contract / Temporary
-
25 - 35 CAD / Hourly
- <p>We are looking for a Bilingual (French) Help Desk Analyst to provide responsive technical support and practical solutions for end users. This long-term contract opportunity is ideal for a service-focused, detail-oriented candidate who enjoys resolving desktop, mobile, and account-related issues in a fast-paced support environment. The selected individual will handle a broad range of technical requests, contribute to a smooth user experience, and support both on-site and remote staff with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first-line and deskside technical support for hardware, software, mobile devices, and user access issues across the organization.</p><p>• Diagnose and resolve incidents involving Microsoft environments, Mac computers, Android devices, and general workstation performance concerns.</p><p>• Manage service desk tickets from intake through resolution, ensuring timely follow-up, accurate documentation, and clear communication with end users.</p><p>• Configure, deploy, and support computer hardware and peripheral equipment while maintaining reliable workstation readiness.</p><p>• Administer user accounts and access permissions within Active Directory, including password resets, account updates, and basic group management.</p><p>• Provide troubleshooting assistance for Citrix-based access, remote connectivity, and application availability issues.</p><p>• Support network and endpoint-related concerns tied to Cisco technologies by identifying problems and escalating where appropriate.</p><p>• Collaborate with internal teams to address recurring technical issues, improve support processes, and maintain a high standard of customer service.</p>
- 2026-07-15T00:00:00Z