<p>On behalf of our client, Robert Half is seeking a Credit Analyst in Acheson, AB. This on-site position is within the rental and leasing services sector. The selected candidate will play an important role in supporting credit operations and account management.</p>
<strong>Job Responsibilities</strong>
<ul><li>Evaluate accounts receivable reports to identify and address overdue balances.</li><li>Contact customers regarding outstanding payments and escalate unresolved accounts as necessary.</li><li>Collaborate with branch teams to resolve customer disputes and reconcile payment discrepancies.</li><li>Prepare and submit month-end reports related to account disputes.</li><li>Review and investigate new and increased credit requests, analyzing applications and external credit reports.</li><li>Verify credit references and confirm purchase requirements with branch staff.</li><li>Set approved credit limits in the system and communicate credit decisions to customers.</li><li>Assess requests to release orders above approved credit limits and process overrides within designated authority.</li><li>Monitor and follow up on problematic accounts, escalating issues for further review when needed.</li><li>Process customer payments, including rental and credit card transactions, and manage daily cash reconciliation reports.</li><li>Provide commentary and reporting support for significant accounts and assist Sales and Accounting with assigned projects.</li></ul>
<strong>Job Requirements</strong>
<ul><li>At least 3 years of experience in credit analysis or a related financial role.</li><li>Demonstrated ability to review and interpret accounts receivable reports.</li><li>Experience with customer account management and dispute resolution.</li><li>Skill in investigating credit applications and analyzing credit data.</li><li>Capacity to communicate effectively with both customers and internal teams.</li><li>Proficiency in processing payments and managing financial reconciliations.</li><li>Ability to prepare clear and accurate reports for management review.</li><li>Strong organizational skills and attention to detail in a fast-paced environment.</li></ul>
<p><strong>THE ROLE:</strong></p><p>Our client is seeking an experienced Business Analyst to join their Edmonton team on a full-time, long-term contract engagement. This role will work closely with business and technology teams to improve processes, define requirements, and support the delivery of effective technology solutions.</p><p><em>Responsibilities:</em></p><ul><li>Partner with stakeholders and IT teams to understand business needs and define clear requirements</li><li>Facilitate workshops, interviews, and working sessions to gather information and build alignment</li><li>Analyze business processes, systems, and data to identify opportunities for improvement</li><li>Develop requirements, user stories, process maps, acceptance criteria, and supporting documentation</li><li>Collaborate with project teams throughout the solution design, development, testing, and implementation</li><li>Support UAT by defining acceptance criteria and validating that solutions meet business needs</li><li>Maintain requirements documentation and communicate project updates, risks, and changes to stakeholders</li><li>Use data and analysis to support decision-making and evaluate solution outcomes</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an excellent opportunity for a seasoned Business Analyst to make a meaningful impact by driving business process improvements and supporting key technology initiatives within a collaborative and forward-thinking organization. You'll work closely with cross-functional stakeholders, helping shape solutions from initial discovery through implementation while influencing decision-making and delivering measurable business value. In return, you'll join a supportive team environment that values innovation, continuous improvement, and professional growth, while offering a competitive salary, and the opportunity to contribute to high-visibility projects that make a real difference.</p>
<p>On behalf of our client, Robert Half is seeking a Business Analyst in Edmonton, AB. This on-site, long-term contract role is focused on supporting the final stages of a major Microsoft Dynamics CRM implementation. The selected candidate will work closely with both internal teams and external partners to ensure project success.</p>
<strong>Job Responsibilities</strong>
<ul><li>Gather and document business and user requirements for ongoing CRM initiatives.</li><li>Translate business needs into actionable functional requirements and Jira tickets for development teams.</li><li>Facilitate communication between business stakeholders, technical teams, and external partners to ensure alignment.</li><li>Support Agile project delivery by participating in sprint planning, backlog refinement, and requirements clarification.</li><li>Assist with reviewing and improving business processes throughout the implementation phase.</li><li>Contribute to the management of deliverables within a three-week sprint cycle.</li><li>Collaborate with the Senior Business Analyst to address requirements gaps and drive project completion.</li></ul>
<strong>Job Requirements</strong>
<ul><li>At least 2 years of experience in a Business Analyst or related role.</li><li>Proven ability to gather, document, and translate business requirements into technical deliverables.</li><li>Experience contributing to Agile projects.</li><li>Familiarity with Jira for managing user stories and development tasks.</li><li>Strong communication skills and the ability to engage stakeholders effectively.</li><li>Demonstrated capacity to collaborate with both technical and non-technical teams.</li><li>Experience supporting Microsoft Dynamics 365 CRM implementations is considered an asset.</li><li>Previous participation in enterprise software implementation projects is advantageous.</li><li>Background working with external development teams or implementation partners is valued.</li></ul>