Telecommunications managers oversee all aspects of a telecommunications system, including installation, maintenance and troubleshooting. Managers should have an extensive background in telecommunications practice, including hands-on work with setting up servers, routers and modems and installing hardware and software. Professionals in this role are responsible for working with all departments within an organization — addressing individual and departmental concerns, troubleshooting, and targeting weak spots — to ensure that the overall system functions to its maximum potential. Employers generally seek a bachelor’s degree in or related to computer or information science, along with a minimum of five years of telecommunications experience, plus two or more years as a supervisor or manager.
Typical telecommunications manager duties:
Overseeing a team of analysts and technicians who support a firm’s telecommunications infrastructureManaging the telecommunications budget and analyzing expenditures for cost containmentEvaluating equipment vendors, building relationships with service providers and coordinating equipment placementResearching and making recommendations to IT management related to telecommunications systems upgrades, improvements and long-range strategy
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