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Dispatcher in Providence, RI

Dispatcher job description

The dispatcher coordinates and monitors the movement of personnel, vehicles or shipments to ensure timely and efficient service. This role manages schedules, communicates with drivers and customers, and resolves issues to keep operations running smoothly.Working closely with logistics teams, service providers and clients, the dispatcher tracks deliveries, updates records and responds to inquiries. This position plays a critical role in maintaining workflow efficiency and delivering exceptional customer service.

Typical Dispatcher duties

Schedule and dispatch drivers, vehicles or service personnel based on workload and priorities.Communicate with drivers and customers to provide updates and resolve scheduling conflicts.Track routes, delivery times and service progress using dispatch software or tracking systems.Maintain accurate records of assignments, mileage and delivery confirmations.Respond promptly to emergencies, delays or changes in service requirements.Coordinate with internal teams to ensure compliance with company policies and safety standards.Prepare reports on dispatch activities and performance metrics.Support process improvements to enhance efficiency and reduce operational delays.

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Salary for Dispatcher in Providence, RI

39375 - 47513

Low
39375
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
43313
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
47513
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Workplace Coordinator 47513 54600 63000 Senior Data Entry Specialist 41475 45675 49088 Data Entry Specialist 39113 41213 43575 Logistics Specialist 40163 44100 52238 Claims Processor – Administrative and Customer Support 41213 44100 48300 Document Control Specialist 41475 44100 48300 Facilities Coordinator/Assistant 40688 43050 47513 File Clerk 37800 41738 45938 Office Specialist 37800 40688 44363 Mail Specialist/Assistant 36750 38588 42000

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.