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Client Service Representative in Jacksonville, FL

Client Service Representative Job Description

Client service representatives should have experience working with financial instruments and proficiency in Microsoft Office tools and database technology. Candidates must be strong communicators with proven customer service skills. A bachelor’s degree in finance or business is required. Many firms look for candidates with at least one year of experience working in the financial services industry.

Typical client service representative duties: include:

Resolving client service issues thoroughly and courteously Helping clients with deposits and withdrawals, transfers, and other account activity Informing clients about product availability and attributes Helping to develop client service systems, policies, and procedures Coordinating with other customer service divisions to drive client satisfaction

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Salary for Client Service Representative in Jacksonville, FL
54563 - 101123
Low
54563
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
79298
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
101123
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Director of Operations – Financial Services 127313 156898 184785 Operations Manager - Financial Services 86573 107913 128283 Mortgage Underwriter 59413 73963 97728 Mortgage Processor 32010 40255 54563 Loan Processor 38800 45833 57473 Loan Administrator 32980 38315 47530 Performance Analyst 57715 70810 87543 Trader/Sales Assistant 51168 63050 74933

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.