The Company A global name in aged care, this organisation moves mountains for its clients who live under their care. Being a leader in the space, you will get exposed to a wide range of industry specific technology alongside the classic IT Infrastructure repertoire you already know.The Role This role is a combination of Service desk and Desktop support. With this in mind, you will assist with any level 1 & 2 requirements that users encounter throughout their daily tasks. The majority of requests will be sent via email, phone or tickets but be prepared to hop on your feet and move around the office to swiftly resole incidents. You will work closely with the wider IT Team and your manager to think of process improvements that can be implemented as well to provide smoother support to all.Duties<ul><li>Support all IT incidents & requests to a level 1-2 capacity</li><li>Clearly communicate with VIP staff on-site</li><li>Troubleshooting hardware and software issues.</li><li>Installing and maintaining hardware and computer peripherals</li></ul>Skills & Experience<ul><li>Prior experience on a Service Desk / Helpdesk</li><li>Experience with Windows</li><li>Knowledge of the MS Stack inclusive of O365</li><li>Strong communication skills, both written and verbal</li></ul>This role is hybrid with some work from home available on Fridays. Immediate start required.How to apply Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on 09-915-6700.Job Reference No: 06900-0013276363 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjUxOTQ4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">

Newmarket, Auckland
remote
Contracting
38.00 - 45.00 NZD / Hourly
The Company A global name in aged care, this organisation moves mountains for its clients who live under their care. Being a leader in the space, you will get exposed to a wide range of industry specific technology alongside the classic IT Infrastructure repertoire you already know.The Role This role is a combination of Service desk and Desktop support. With this in mind, you will assist with any level 1 & 2 requirements that users encounter throughout their daily tasks. The majority of requests will be sent via email, phone or tickets but be prepared to hop on your feet and move around the office to swiftly resole incidents. You will work closely with the wider IT Team and your manager to think of process improvements that can be implemented as well to provide smoother support to all.Duties<ul><li>Support all IT incidents & requests to a level 1-2 capacity</li><li>Clearly communicate with VIP staff on-site</li><li>Troubleshooting hardware and software issues.</li><li>Installing and maintaining hardware and computer peripherals</li></ul>Skills & Experience<ul><li>Prior experience on a Service Desk / Helpdesk</li><li>Experience with Windows</li><li>Knowledge of the MS Stack inclusive of O365</li><li>Strong communication skills, both written and verbal</li></ul>This role is hybrid with some work from home available on Fridays. Immediate start required.How to apply Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on 09-915-6700.Job Reference No: 06900-0013276363 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjUxOTQ4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2025-08-07T03:43:25Z