9 results for Omnichannel Manager in Tokyo, Tōkyō

Internal IT Manager

Kobe,
remote
Permanent
10.0M - 13.0M JPY / Yearly
IT Platform Manager (Kobe) Company ProfileThe Japan subsidiary of a global company operating worldwide in the food and beverage industry. With manufacturing sites, distribution centers, headquarters, and sales offices across the country, the company operates on a stable business foundation with employees from diverse backgrounds. It drives its business in close coordination with global headquarters and regional offices, and there are many opportunities to use English internally. The RoleThis role leads the operation and improvement of the IT infrastructure supporting the business-including cloud, network, servers, storage, virtualization, internal networks, Wi-Fi, and communication tools-across the company's factories, distribution centers, headquarters, and sales offices nationwide. Leading a team of approximately 30, you will work closely with internal departments, domestic and global IT teams, and external partners to deliver IT services that are safe, stable, and cost-efficient, while also driving infrastructure improvements, cloud adoption, security/compliance, and project execution in a role closely connected to the business.<ul><li>Lead the operation and improvement of overall IT infrastructure, including cloud, network, servers, and storage</li><li>Manage multiple IT infrastructure projects, including budget, schedule, and resource coordination</li><li>Ensure stable operation and quality improvement of Wi-Fi, wired networks, servers, etc. at domestic sites</li><li>Investigate and respond to IT infrastructure incidents affecting internal users, and drive recurrence-prevention measures</li><li>Organize response plans during major system outages, communicate with stakeholders, and assess impact</li><li>Coordinate and collaborate with global IT teams, domestic IT teams, and external vendors</li><li>Maintain and improve the IT infrastructure environment from a security, compliance, and risk management perspective</li><li>Support the design and implementation of cloud services underpinning data analytics platforms, IoT, and web/mobile applications</li><li>Understand the challenges and needs of business departments and propose/drive optimal IT solutions</li><li>Develop team members and foster a collaborative team environment</li></ul> Your Skills <ul><li>10+ years of hands-on experience in IT infrastructure</li><li>3+ years of team management experience</li><li>Broad knowledge and experience in IT infrastructure, including enterprise networks, servers, and cloud</li><li>Experience driving work in collaboration with global teams, domestic/international stakeholders, and external vendors</li><li>Experience managing cloud services (AWS, Azure, etc.) and enterprise networks</li><li>Language skills: Business-level English (used when collaborating with overseas IT teams and global stakeholders); Japanese is the primary language used internally</li></ul>|Preferred Qualifications<ul><li>Experience designing and operating IT infrastructure supporting consumer services, web services, mobile applications, etc.</li><li>Knowledge and experience in architecture</li><li>Experience working at a global company or in an organization spanning multiple departments</li><li>Experience managing IT vendors with a focus on quality, cost, and delivery</li><li>Knowledge and hands-on experience with network equipment such as Cisco and Aruba</li><li>Cloud-related certifications</li></ul> Key Highlights of the Role <ul><li>Relocation allowance</li><li>Company housing support</li></ul> Location Kobe Salary10 - 13 million yen Reference Number: 06940-0013458333 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNTU5MTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-25T01:45:07Z

IT Manager

Tokyo,
remote
Contract
12.0M - 12.0M JPY / Yearly
The Role<div class="slds-chat-message__text_Bot"><div class="slds-p-left_medium"><ul><li>Brings 10+ years of experience in IT infrastructure management, including 3-5+ years in leadership roles overseeing help desk or service desk teams.</li><li>Has strong hands-on expertise across networking, including firewalls such as Palo Alto, Fortinet, and Cisco, as well as routers, switches, VPN, wireless technologies, Azure, and Microsoft 365.</li><li>Possesses solid experience with servers, monitoring tools, backup environments, and OT/SCADA systems within industrial or energy-sector settings.</li><li>Demonstrates knowledge of cybersecurity, compliance requirements, including Japanese regulations for critical infrastructure, and stakeholder management.</li><li>Offers business-level fluency in both Japanese for local stakeholder and regulator communication, and English for regional reporting.</li><li>Additional strengths may include certifications such as ITIL, CISSP, or CCNA, along with experience in renewable energy, critical infrastructure, or multinational and matrixed organizations.</li><li>The role covers leading the Japan IT team, managing office and OT infrastructure, ensuring cybersecurity and regulatory compliance, engaging key business stakeholders, and supporting renewable energy operations.</li></ul></div></div><div class="copyiconCSS slds-p-left_xx-small"><div class="pointer"> Location Tokyo Salary12 million yen Reference Number: 67040-0013463125 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div></div><img src="https://counter.adcourier.com/SGluc29uLkxldW5nLjk5NzU4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-23T07:49:43Z

Senior IT Service Delivery Manager

Tokyo,
remote
Permanent
20.0M - 20.0M JPY / Yearly
Company Profile<div>Leading Global Provider of Insurance and Financial Services</div> The RoleTechnology Services & Workplace Enablement<ul><li>Oversee workplace technology services, including end-user devices, collaboration platforms, and productivity solutions.</li><li>Ensure secure, reliable, and efficient technology services that support day-to-day business operations.</li><li>Manage device management platforms, software distribution, and technology asset governance.</li><li>Work closely with internal stakeholders to improve service delivery, operational efficiency, and user satisfaction.</li></ul>Supplier & Service Partner Management<ul><li>Develop and manage relationships with external technology suppliers and service providers.</li><li>Monitor service performance through agreed metrics and continuous improvement initiatives.</li><li>Support commercial discussions, contract renewals, and technology cost management.</li></ul>Team Leadership<ul><li>Lead and mentor technology professionals and team managers.</li><li>Establish clear objectives and performance measures aligned with organizational goals.</li><li>Foster a culture of collaboration, accountability, innovation, and continuous improvement.</li></ul> Your Skills <ul><li>Bachelor's degree in IT, Computer Science, Engineering, or a related field.</li><li>15+ years of experience in technology operations, infrastructure, or workplace services.</li><li>Strong leadership experience managing teams, vendors, and enterprise technology services.</li><li>Knowledge of endpoint management, collaboration platforms, security, risk, and governance.</li><li>Excellent stakeholder management, communication, and problem-solving skills.</li></ul> Location Tokyo Salary- 20 million yen Reference Number: 06940-0013446838 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjk2Mzk2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-03T06:39:12Z

Engineering Manager

Tokyo,
remote
Permanent
12.0M - 18.0M JPY / Yearly
Company Profile<ul><li>A leading global investment bank is seeking a hands-on Lead Software Engineer to own the engineering and development of its enterprise observability platform across its Tokyo-based team.</li></ul> The Role <ul><li>This is a software engineering role - you will design, build, and own the codebase of an enterprise observability platform being standardised across the entire global group, built on the open-source Grafana stack (Loki, Mimir, Tempo, Prometheus, OpenTelemetry).</li><li>You will write production code, own application logic, review architecture, and ship features - not simply operate or monitor existing tools.</li><li>You will lead a team of 4 engineers in Tokyo, collaborating closely with global counterparts in New York, London, and Mumbai to build solutions that serve the entire group.</li><li>This is a highly visible role reporting to the Group Head of Observability, with full engineering ownership - from greenfield development of new platform capabilities to maintaining and improving legacy tooling during migration.</li><li>The platform is setting the foundation for full AI Ops capability - automated anomaly detection, root cause analysis, and ML-generated resolutions - and you will be a key contributor to that roadmap.</li></ul> Your Skills <ul><li>Strong software engineering background with a proven track record of shipping production-grade application code and owning large codebases.</li><li>Proficiency in Java and Python (5+ years) - these are your primary development languages, not just scripting tools.</li><li>Experience building or contributing to platform engineering or developer tooling at scale - you have built things other engineers depend on.</li><li>Familiarity with the Grafana observability stack (Grafana UI, Loki, Mimir, Tempo, Prometheus, OpenTelemetry) - either as a builder or a hands-on user ready to go deeper.</li><li>Strong engineering judgement - able to identify fundamental design flaws, propose solutions, and drive them to completion independently.</li><li>Business-level English is non-negotiable; Japanese is preferred but flexible for an exceptional engineering profile.</li><li>A genuine enthusiasm for AI tooling and a drive to transform traditional ways of building systems.</li></ul> Key Highlights of the Role <ul><li>Own the engineering of a platform the entire IT organisation of a global bank depends on - high visibility, high impact.</li><li>Build with a modern open-source stack with a clear AI Ops roadmap - this is not legacy maintenance work.</li><li>Join at roughly 30% through the transformation - significant greenfield engineering still ahead.</li><li>Collaborate with a global team of 20 across New York, London, Mumbai, and Tokyo.</li><li>A well-funded initiative with strong executive sponsorship and a clear, ambitious roadma</li></ul> Location Tokyo Salary 12 - 18 million yen Reference Number: 06940-0013437455 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c3VlLnRpbmcuNTU0NDAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-02T00:39:29Z

IT Director

Tokyo,
remote
Permanent
50.0M - 50.0M JPY / Yearly
Company ProfileA fast-growing AI-focused technology company in Japan, delivering advanced solutions across enterprise clients and digital transformation initiatives. The Role<ul><li>Lead the overall IT strategy and drive technology initiatives aligned with business goals</li><li>Oversee system architecture, infrastructure, and platform development including AI-related solutions</li><li>Manage IT teams and vendors while ensuring scalability, security, and operational efficiency</li></ul> Your Skills <ul><li>Strong experience in IT leadership roles, ideally within AI, tech, or digital industries</li><li>Solid knowledge of system architecture, cloud platforms, and modern development frameworks</li><li>Proven ability to manage cross-functional teams and drive large-scale projects</li></ul> Key Highlights of the Role <ul><li>High visibility and direct impact on business strategy</li><li>Opportunity to lead cutting-edge AI and digital transformation initiatives</li><li>Work in a dynamic and fast-growing organization</li></ul> Location Tokyo Salary50 million yen Reference Number: 06940-0013438373 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWlraXRvLk5haXRvLjA1NDMzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-02T06:14:34Z

Head of IT - Retail

Tokyo,
remote
Permanent
18.0M - 24.0M JPY / Yearly
Company ProfileA global retailer which owns some of the most well-known and popular sporting and outdoor brands are looking for a Japan Head of IT. The Role<ul><li>Reporting to the APAC Head of IT, you'll lead a team of up to 15 people covering all aspects of IT, including developing the technical roadmap for the Japan organization. To do this, you'll be working with both APAC and global stakeholders, though Japan operations have a high degree of autonomy.</li><li>You'll be managing 5 direct reports and working closely with non-technical stakeholders to ensure that IT supports the needs of the wider business. To do this, you'll be navigating a matrixed organization.</li><li>You'll also be managing vendors and identifying and engaging with new suppliers.</li></ul> Your Skills <ul><li>Fluent Japanese and English are mandatory.</li><li>An all-round IT background would be ideal as there are projects covering both system implementation and infrastructure.</li><li>Prior medium sized IT team leadership (8-10+ members) is required - if you have only managed a small team of 1-4 people, this would not be the right opportunity.</li><li>Able to navigate a complex matrixed environment.</li></ul> Key Highlights of the Role <ul><li>Japan IT leadership role, with autonomy and freedom from the APAC organization.</li><li>Great visibility Japan senior leadership as this role also reports into the Japan CEO.</li><li>You'll be managing tech for numerous very recognizable brands which have maintained high sales at a time where other areas of retail (e.g. luxury) have struggled.</li><li>Hybrid work style with 2 days a week in office.</li></ul> Location Tokyo Salary18 - 24 million yen Reference Number: 06940-0013479200 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjUyNzY2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-30T06:28:08Z

Head of Infrastructure

Tokyo,
remote
Permanent
20.0M - 20.0M JPY / Yearly
Company ProfileA well-established global provider of insurance and financial protection solutions, serving customers across multiple markets. Recognized for its commitment to innovation, operational excellence, and technology-driven transformation, the organization offers a collaborative international environment where technology plays a critical role in enabling business growth and delivering value to customers. The Role<ul><li>Lead large-scale global infrastructure and technology programs across multiple regions.</li><li>Manage a strategic portfolio of projects, ensuring alignment with business objectives and technology roadmaps.</li><li>Drive PMO governance, financial planning, risk management, and portfolio reporting.</li><li>Partner with senior executives and cross-functional teams to deliver key transformation initiatives.</li><li>Lead and develop a high-performing team within a fast-paced global environment.</li></ul> Your Skills <ul><li>10+ years of experience in program management, portfolio management, or technology strategy within a multinational organization.</li><li>Proven track record delivering complex infrastructure projects from initiation through execution.</li><li>Excellent executive communication, stakeholder management, and reporting skills.</li><li>Strong financial management experience, including budgeting, forecasting, and investment planning.</li><li>Bachelor's degree in Business, Information Systems, Engineering, or a related field.</li></ul> Key Highlights of the Role <ul><li>Lead globally impactful technology and infrastructure initiatives.</li><li>Collaborate directly with senior leadership and key decision-makers.</li><li>Oversee strategic technology investments and enterprise-wide transformation programs.</li><li>Manage and mentor a sizeable team while shaping delivery excellence across the organization.</li></ul> Location Tokyo Salary20 million yen Reference Number: 06940-0013458300 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjY3MzA1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-07T02:32:13Z

Head of IT Infrastructure & Cloud Services

Tokyo,
remote
Permanent
15.0M - 20.0M JPY / Yearly
Company Profile Global FMCG firm, instantly recognizable brand with significant history, scale, and operations in the Japanese market, offering a stable environment. The Role <ul><li>You'll be leading a team of around 30 people focused on the modernization of IT infrastructure and cloud platforms across various business units.</li><li>You'll still be very close to technology, being a technical leader as well as a people manager, so this role would be suitable for someone who was very hands-on until around 3-5 years ago.</li><li>You'll be developing a cloud first strategy and promote adoption of serverless technologies; whilst also focusing on optimizing Azure-based infrastructure that supports critical applications and systems.</li></ul> Your Skills <ul><li>High business Japanese and English are mandatory.</li><li>A strong IT Infrastructure background, focused on networking / cloud. Being focused on service desk/end user support will not be enough for this role.</li><li>Prior direct team leadership experience of around 10-15 people (leading as a PM only will not suffice).</li></ul> Key Highlights of the Role <ul><li>You'll essentially be working from a HQ environment, giving you the opportunity to develop large-scale solutions and impact change in the organization.</li><li>You'll be reporting to a progressive and personable CIO who likes his direct reports to challenge the status quo.</li><li>The company environment will enable you to have ownership and see the impact of your work.</li><li>Hybrid work style with 2-3 days a week in office.</li></ul> Location Tokyo Salary 15 - 20 million yen Reference Number: 06940-0013459088 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjE4NzE4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-01T01:14:47Z

IT Business Partner

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile<ul><li>A global leader in smart buildings, energy solutions, and integrated infrastructure technologies</li></ul> The Role<ul><li>tokyoAct as the key liaison between IT and business units to align technology initiatives with business needs</li><li>Drive IT project delivery and digital transformation initiatives across business functions</li><li>Identify opportunities to improve processes and leverage technology for operational efficiency</li></ul> Your Skills <ul><li>Experience as an IT Business Partner, Business Analyst, or similar role bridging IT and business</li><li>Strong understanding of enterprise IT systems, applications, and project delivery</li><li>Excellent stakeholder management skills with business-level Japanese and English</li></ul> Key Highlights of the Role <ul><li>Opportunity to drive digital transformation and innovation initiatives</li><li>Work closely with cross-functional teams in an international environment</li></ul> Location Tokyo Salary15 million yen Reference Number: 06940-0013424835 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. ----------------------------<img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjcxODM0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-25T03:07:08Z