117 results for Customer in Tokyo, Tōkyō

Director of Customer Experience / Call Centers

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile A global leader in consumer device protection and customer support solutions, this organization partners with manufacturers, retailers, and service providers to deliver innovative warranty, protection, and customer care programs. The company is recognized for its customer-centric approach, digital innovation, and commitment to creating exceptional service experiences. The Role <ul><li>Lead Customer Experience and Call Center Operations across Japan, ensuring high levels of customer satisfaction, service quality, and operational performance.</li><li>Develop and execute customer service strategies, drive process improvements, and optimize end-to-end customer journeys across multiple service channels.</li><li>Manage internal teams and external partners, establishing KPIs, monitoring performance, and implementing continuous improvement initiatives.</li></ul> Your Skills <ul><li>Extensive leadership experience in Customer Experience (CX), Contact Center, Call Center, or Customer Service Operations.</li><li>Strong track record in service transformation, vendor management, customer satisfaction improvement, and operational excellence.</li><li>Business-level Japanese and English, with the ability to communicate effectively with local, regional, and global stakeholders.</li></ul> Key Highlights of the Role <ul><li>Lead a high-impact customer experience function within a globally recognized service organization.</li><li>Drive customer-centric transformation initiatives leveraging data, technology, and process innovation.</li><li>Collaborate with international teams while influencing business strategy and customer engagement outcomes.</li></ul> Location Tokyo Salary 15 million yen Reference Number: 06940-0013462258 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjAzOTExLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-23T09:08:01Z

Customer Account Specialist

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global manufacturer providing engineered solutions to customers across industrial, aerospace, transportation, and energy markets. The Role<ul><li>Process domestic and international customer orders</li><li>Coordinate import/export shipments and logistics activities</li><li>Support customers and sales teams on order-related matters</li><li>Resolve delivery, order, and customer service issues</li><li>Ensure trade compliance and smooth supply chain operations</li><li>Drive process improvements and customer satisfaction initiatives</li></ul> Your Skills <ul><li>Experience in customer service, order management, logistics, or supply chain</li><li>Knowledge of import/export procedures and trade compliance</li><li>Strong communication and problem-solving skills</li><li>Business-level Japanese and English</li><li>Ability to manage multiple priorities and deadlines</li><li>Bachelor's degree in Business, Engineering, or a related field</li></ul> Key Highlights of the Role <ul><li>Global and collaborative work environment</li><li>Exposure to international trade and supply chain operations</li><li>Customer-facing role with broad stakeholder interaction</li><li>Opportunity to drive service improvements and operational excellence</li></ul> Location Tokyo Salary10 million yen Reference Number: 06940-0013470960 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuODg4MjQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-05T07:08:21Z

Sales Manager

Mie,
remote
Permanent
10.0M - 10.0M JPY / Yearly
<div class="scriptor-paragraph">Company Profile</div><div class="scriptor-paragraph"><ul><li>Our client is a well-established international organization serving a diverse range of industries through specialized products and solutions. With a strong presence across global markets, the company combines local expertise with international resources to support long-term customer success and sustainable business growth.</li><li>The organization offers an entrepreneurial environment where employees can make a visible impact, contribute to strategic initiatives, and collaborate with stakeholders across multiple regions.</li></ul></div>The Role<ul><li>We are seeking an experienced Senior Sales Manager to drive business growth and lead sales activities across multiple market segments.</li><li>Reporting directly to senior leadership, this role will be responsible for developing and executing sales strategies, managing key customer relationships, and leading a sales team to achieve ambitious revenue targets. The successful candidate will play a pivotal role in both strategic planning and hands-on business development activities.</li></ul><div class="scriptor-paragraph"><ol><li>Develop and execute sales strategies aligned with overall business objectives</li><li>Drive revenue growth across multiple customer segments and business lines</li><li>Build and expand relationships with existing customers while identifying new business opportunities</li><li>Lead customer engagements, including proposals, negotiations, and contract closure</li><li>Manage, coach, and develop sales team members to maximize performance</li><li>Collaborate with internal stakeholders to ensure successful project execution and customer satisfaction</li><li>Monitor sales pipelines and optimize opportunities through CRM systems and data-driven analysis</li></ol></div>Your Skills<ul><li>Proven experience in B2B sales within a commercial or industrial environment</li><li>Demonstrated success in driving revenue growth and managing key customer accounts</li><li>Experience leading, coaching, and developing sales teams</li><li>Business-level English communication skills</li><li>Strong proficiency in Microsoft 365 applications, including Excel, PowerPoint, and Teams</li><li>Experience utilizing CRM platforms, preferably Salesforce</li><li>Ability to operate effectively in a multinational and cross-functional environment</li></ul>Key Highlights of the Role<ul><li>Strategic leadership position with direct influence on business growth and commercial direction</li><li>Opportunity to combine sales strategy, team leadership, and hands-on customer engagement</li><li>High level of autonomy and visibility within a lean and collaborative organization</li><li>Exposure to international stakeholders and regional business initiatives</li><li>Potential long-term career growth opportunities within a global organization</li></ul> LocationMie Annual SalaryUp to ¥10,000,000 Reference Number06940-0013459048 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/bG91aWUucmV5ZXMuNjQ2ODEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-15T02:09:49Z

Business Development Manager

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile<ul><li>A high-growth technology organization developing advanced AI solutions is seeking a strategic business leader to drive expansion across its AI-related product portfolio. The organization focuses on AI agents and MCP servers while building scalable customer implementation models and strengthening collaboration across product, engineering, and commercial functions. Based on general knowledge.</li></ul>The Role<ul><li>Develop and execute the go-to-market strategy across AI-related products, with a particular focus on AI agents and MCP servers</li><li>Lead business strategy development and promotion in alignment with the product roadmap, business planning, and KPI design</li><li>Drive pricing strategy, packaging, and sales enablement initiatives</li><li>Develop targeting and approach strategies for new customer acquisition</li><li>Build a scalable customer onboarding and implementation support structure, including transition design from FDE to Customer Success</li><li>Translate customer engagement, value validation, and product feedback into the product roadmap</li><li>Propose AI solutions to customers based on business needs and use cases</li><li>Measure ROI for implemented customers and structure repeatable success cases</li><li>Lead cross-functional projects in collaboration with the CTO Office, Product, PM, and Sales teams</li><li>Work closely with the development team, including FDE</li><li>Report to senior leadership and support executive decision-making</li></ul>Your Skills<ul><li>Proven experience in business strategy development and execution within AI, SaaS, or advanced technology environments</li><li>Strong knowledge of go-to-market planning, business planning, KPI design, pricing, and packaging</li><li>Ability to lead customer proposals, implementation design, ROI measurement, and success case development end-to-end</li><li>Strong cross-functional project leadership and stakeholder management skills</li><li>Experience supporting executive reporting and strategic decision-making</li></ul>Key Highlights of the Role<ul><li>Opportunity to lead the commercial strategy of a cutting-edge AI product portfolio</li><li>High-impact position with close collaboration across leadership, product, engineering, and sales teams</li><li>Ability to directly influence both customer value creation and future product direction</li></ul>Location TokyoSalary 15,000,000 yenReference Number 06940-0013443187 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWlraXRvLk5haXRvLjc4OTYzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-18T08:24:42Z

Clinical Specialist

Tokyo,
remote
Permanent
700000 - 7.0M JPY / Yearly
Company ProfileA global healthcare technology organization dedicated to improving patient outcomes through innovative medical solutions. The company partners with healthcare providers worldwide, delivering advanced products, clinical expertise, and education that support safe, effective, and high-quality patient care. The Role<ul><li>Provide clinical expertise and product support to healthcare professionals, ensuring safe and effective product use.</li><li>Deliver training programs, workshops, and educational presentations for physicians, nurses, and healthcare staff.</li><li>Build strong relationships with healthcare professionals and key stakeholders while supporting customer engagement and product adoption.</li><li>Partner with Sales, Marketing, and Medical Affairs teams to support business growth, product launches, and clinical initiatives.</li><li>Attend clinical procedures, support product evaluations, and provide customer guidance when appropriate.</li><li>Gather customer feedback and market insights to help shape business strategies and improve customer experience.</li><li>Ensure compliance with regulatory requirements, company policies, and documentation standards.</li></ul> Your Skills <ul><li>Registered Nurse (RN), Allied Health Professional, Clinical Specialist, Life Sciences graduate, or equivalent clinical experience.</li><li>Minimum 3 years of experience in healthcare, medical devices, pharmaceuticals, biotechnology, or a related field.</li><li>Demonstrated experience delivering clinical education, training, and customer support.</li><li>Strong communication and presentation skills with the ability to explain clinical concepts to diverse audiences.</li><li>Proven ability to build relationships and influence healthcare professionals and key stakeholders.</li><li>Self-motivated, collaborative, and comfortable working in a field-based environment.</li><li>Proficient in Microsoft Office applications and willing to travel as required.</li></ul> Key Highlights of the Role Opportunity to work directly with physicians, nurses, and healthcare professionals, making a tangible impact on patient care.Combine clinical expertise with education, customer engagement, and business partnership responsibilities.Join a global organization that values innovation, professional development, and continuous learning.Exposure to new product launches, clinical advancements, and industry-leading healthcare solutions.Collaborative role working across Clinical, Sales, Marketing, and Medical Affairs teams. Location Tokyo Salary7 million yen Reference Number: 06940-0013459056 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Q2hyaXN0b3BoZXIuTW9vcmUuNDYxNjUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-09T06:08:52Z

Business Analyst

Tokyo,
remote
Permanent
11.5M - 11.5M JPY / Yearly
Company Profile<div>A global provider of device protection, warranty, and technical support services for leading telecommunications operators and technology manufacturers worldwide.</div> The Role<div>This role leads the ideation, planning, and development of business cases for digital solutions aimed at enhancing services and customer experiences for large-scale enterprise clients as part of a technology organization.</div><ul><li>Lead digital transformation and business technology initiatives from concept through planning.</li><li>Identify opportunities for innovation and process improvement by working closely with cross-functional stakeholders.</li><li>Define business and functional requirements and develop data-driven business cases.</li><li>Drive the design of customer-centric digital solutions and strategic technology roadmaps.</li><li>Support successful delivery by aligning business objectives with implementation teams.</li></ul> Your Skills Technical Skills<ul><li>Experience in business analysis, process analysis, and/or requirements gathering.</li><li>Experience in digital transformation initiatives, service planning, business process improvement, or consulting.</li><li>Ability to structure complex or ambiguous challenges and translate them into clear requirements and actionable recommendations.</li><li>Strong analytical skills with the ability to identify opportunities and develop solutions using qualitative and quantitative data.</li><li>Experience preparing business cases, investment proposals, and executive-level presentations.</li><li>Strong communication skills with the ability to engage effectively with both business and technology stakeholders.</li><li>Proficiency in Microsoft PowerPoint, Excel, and Word.</li></ul>Soft / Leadership Skills<ul><li>Proactive mindset with the ability to identify opportunities, formulate hypotheses, and drive initiatives independently.</li><li>Passion for developing innovative digital solutions that enhance customer experience and business value.</li><li>Ability to simplify and communicate complex concepts in a clear and concise manner.</li><li>Strong critical-thinking skills with the ability to identify root causes rather than simply addressing surface-level requests.</li><li>Confidence in engaging and influencing senior leaders and cross-functional stakeholders.</li><li>Strong collaboration and stakeholder management skills in dynamic business environments.</li><li>Ability to balance strategic thinking with practical execution.</li></ul><Education & Experience>Required Qualifications<ul><li>Bachelor's degree or equivalent professional experience.</li><li>5+ years of experience in business analysis, process improvement, digital transformation, service planning, business planning, system strategy, or consulting.</li><li>Proven experience collaborating with both business and technology teams to drive strategic technology or digital initiatives.</li><li>Experience translating complex business challenges into clear requirements, solution proposals, and business cases.</li><li>Solid understanding of the software development lifecycle, including requirements gathering, design, development, testing, and deployment.</li><li>Native-level Japanese and business-level English communication skills.</li></ul>Preferred Qualifications<ul><li>Experience in technology-driven, customer-focused, digital services, e-commerce, or enterprise service environments.</li><li>Experience planning and delivering initiatives related to new services, customer experience enhancement, or operational improvement.</li><li>Understanding of Agile methodologies, product management principles, and modern digital delivery practices.</li></ul> Key Highlights of the Role<ul><li>Drive digital initiatives that enhance customer experience and business value.</li><li>Turn ideas into actionable solutions and business cases.</li><li>Work closely with senior stakeholders and contribute to strategic decisions.</li><li>Play a key role in defining and shaping impactful digital solutions.</li></ul> Location Tokyo Salary11.5 million yen Reference Number: 06940-0013480787 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWlvLk1ha2l5YW1hLjQxMTM0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-27T07:58:10Z

Business Consultant

Tokyo,
remote
Permanent
12.0M - 12.0M JPY / Yearly
Company ProfileA leading global software provider delivering enterprise solutions that help consumer-focused businesses modernize operations, enhance collaboration, and improve efficiency across critical business functions. The company partners with well-known brands in areas such as FMCG, offering technology that supports complex business needs while encouraging close collaboration between implementation, product, support, and quality teams. The Role<ul><li>Deliver integration, deployment, and performance improvement support for enterprise-scale systems.</li><li>Participate in the development of browser-based applications, with involvement in database programming and XML-related tasks.</li><li>Collect and share industry knowledge, integration insights, and customer use cases to help inform internal teams across product, testing, and support functions.</li></ul> Your Skills <ul><li>Strong background in enterprise system integration, installation, configuration, and performance enhancement.</li><li>Practical development experience with web applications, stored procedures, and XML, with several years of hands-on exposure preferred.</li><li>Ability to build knowledge of the FMCG sector and convert customer requirements and business scenarios into clear recommendations for internal stakeholders.</li></ul> Key Highlights of the Role <ul><li>Collaborate with multiple internal teams to influence product quality and customer success.</li><li>Work on large-scale enterprise environments and varied client implementation projects.</li><li>Contribute to continuous improvement by sharing technical knowledge, customer feedback, and industry best practices.</li></ul> Location Tokyo Salary12 million yen Reference Number: 06940-0013424867 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuOTUyMjAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-23T06:18:39Z

Sr Manager, Supply Chain Management & CS

Kanagawa,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global industrial technology company that designs and manufactures connectivity and sensor solutions used across automotive, industrial, energy, medical, aerospace, and communications sectors. The organization operates in a highly international environment and supports customers through innovation, operational excellence, and a strong commitment to supply chain performance. The Role<ul><li>Lead Supply Chain Management and Customer Service functions, ensuring operational excellence and customer satisfaction across the Japan business.</li><li>Develop and execute supply chain strategies to optimize inventory, demand planning, logistics, order fulfillment, and service levels.</li></ul> Your Skills <ul><li>Proven experience in Supply Chain Management, Customer Service, Logistics, Planning, or Operations within a multinational environment.</li><li>Strong leadership experience managing teams and driving process improvements.</li><li>Business-level English and Japanese with the ability to communicate effectively across global and local organizations.</li></ul> Key Highlights of the Role <ul><li>Lead a critical business function with direct impact on customer satisfaction and operational performance.</li><li>Partner closely with regional and global teams in a highly international organization.</li><li>Drive transformation initiatives, process optimization, and continuous improvement across the supply chain.</li></ul> Location Kanagawa Salary10 million yen Reference Number: 06940-0013459054 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/bWFraS5zaGltaXp1Ljk5OTgyLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-22T06:50:50Z

VAS Sr. Manager

Tokyo,
remote
Permanent
12.0M - 12.0M JPY / Yearly
Reporting directly to the Head of Payment Acceptance Sales, you will drive sales and post-sales technical enablement across a portfolio of value-added solutions and core payment technologies-many of which align with key national priorities. Key Responsibilities:- Achieve sales targets and secure revenue for assigned products and customers- Translate complex technical solutions into clear, compelling value propositions for customers- Manage and expand a portfolio of existing customer accounts- Track pipeline and performance metrics, reporting results to senior stakeholders- Collaborate with account teams to generate new business opportunities- Develop sales collateral, pitch narratives, and technical documentation- Partner with product teams to stay up-to-date on the latest products and services- Assist in formulating sales strategies and improving internal operational processes- Lead implementation and delivery processes, ensuring rigorous risk management and controls Application Requirements:- Native-level Japanese and fluent English- 8+ years of sales experience, including extensive experience in client management- Experience selling and explaining technical solutions- Ability to manage stakeholders within large, complex organizations- Ability to bridge the gap between business and technical requirements- Advanced PowerPoint and Excel skills (knowledge of the payments industry is a plus) Core Competencies:- A combination of strong technical understanding and a business perspective (commercial acumen)- Ability to simplify complex matters and communicate them clearly- Customer-first mindset and excellent problem-solving skills- Ability to work autonomously, with adaptability and strong execution and management capabilities- Disciplined approach to execution and risk management Profile:- Customer-oriented, highly reliable, and collaborative- Possesses excellent communication skills and a leadership mindset- Highly curious, proactive, and results-oriented- Demonstrates a high level of integrity, a strong sense of responsibility, and professionalism Location Tokyo Salary12 million yen Reference Number: 06940-0013429116 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/QWxiZXJ0by5GdXJsYW4uNTI3NDcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-29T08:57:32Z

HR Business Partner

Tokyo,
remote
Permanent
18.0M - 18.0M JPY / Yearly
<div class="scriptor-paragraph">Company Profile</div><ul><li>Our client is a global organization with a strong presence in consumer-focused service businesses, supporting customers through innovative solutions and a commitment to exceptional customer experiences. The company operates in a dynamic international environment and continues to invest in its people, culture, and business growth across Japan and the wider region.</li></ul>The Role<ul><li>We are seeking a Senior People Partner to support and drive the people agenda for retail and customer-facing business functions in Japan.</li><li>Acting as a trusted advisor to business leaders, this role will partner closely with management and employees to align people strategies with business objectives, strengthen organizational effectiveness, and enhance the employee experience.</li></ul><div class="scriptor-paragraph"><ol><li>Partner with business leaders to develop and implement people strategies aligned with business objectives</li><li>Provide strategic HR guidance across organizational design, talent management, employee engagement, and performance management</li><li>Support business growth through workforce planning and organizational effectiveness initiatives</li><li>Act as a trusted advisor to managers on employee relations and people-related matters</li><li>Drive initiatives to strengthen leadership capability, employee experience, and organizational culture</li><li>Ensure compliance with local labor regulations and company policies</li><li>Collaborate with regional and global HR teams to support enterprise-wide people initiatives</li></ol></div><div class="scriptor-paragraph">Your Skills</div><div class="scriptor-paragraph"><ul><li>Proven experience as an HR Business Partner or Senior HR professional within a multinational environment</li><li>Strong knowledge of human resources management, employee relations, and talent management practices</li><li>Demonstrated ability to influence senior stakeholders and drive organizational change</li><li>Experience supporting customer-facing, retail, or frontline employee populations is highly desirable</li><li>Strong understanding of Japanese labor laws and HR best practices</li><li>Business-level English and Japanese communication skills</li><li>Excellent stakeholder management, problem-solving, and interpersonal skills</li></ul></div><div class="scriptor-paragraph">Key Highlights of the Role</div><div class="scriptor-paragraph"><ul><li>Strategic HR leadership role partnering directly with senior business leaders</li><li>Opportunity to influence business performance through impactful people initiatives</li><li>High visibility position within a global and collaborative organization</li><li>Exposure to regional and international stakeholders</li><li>Excellent career development opportunities within a multinational company</li></ul></div><div class="scriptor-paragraph">Location</div><div class="scriptor-paragraph">Tokyo</div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph">Salary</div><div class="scriptor-paragraph">Up to ¥18,000,000</div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph">Reference Number</div><div class="scriptor-paragraph">06940-0013458341</div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph">By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div><img src="https://counter.adcourier.com/VG9zaGl5dWtpLkthbWl5YS41OTczMS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-07-15T04:11:08Z

Senior Data Analyst

Tokyo,
remote
Permanent
9.0M - 13.0M JPY / Yearly
Company Profile A global consumer is looking for a Data Insights Analyst to support its business transformation by turning customer and commercial data into actionable business insights. The Role Analyze sales, customer, and campaign performance data to support business decision-making across Marketing, Digital, and Operations. You'll work closely with stakeholders to define KPIs, develop dashboards, and translate analytical findings into clear business recommendations rather than simply producing reports. Your Skills <ul><li>3+ years of analytics experience in a B2C environment (e-commerce, retail, consumer goods, food, etc.)</li><li>Strong SQL skills and the ability to derive meaningful business insights from data</li><li>Experience communicating analytical findings to non-technical stakeholders</li><li>Experience with Tableau or Power BI is an advantage</li><li>Business-level Japanese is required; English is a plus</li></ul> Key Highlights of the Role <ul><li>Play a key role in building a company-wide data insights function.</li><li>Influence business decisions through data storytelling and actionable recommendations.</li><li>Work with data from both digital and physical customer channels.</li><li>Join a well-established global consumer brand undergoing a major data-driven transformation.</li></ul> Location Tokyo Salary 9 - 13 million yen Reference Number: 06940-0013470267 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TGluaC5EYW5nLjM0MjMwLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-16T01:22:44Z

Business Development Lead [Insurtech | APJ]

Tokyo,
remote
Permanent
20.0M - 30.0M JPY / Yearly
Company ProfileOur client is a global leader in geospatial intelligence, used by the largest governments, defense/intelligence agencies, and have a growing commercial segment across insurance and banking. Japan is one of the company's most strategic markets - a long-standing, anchor customer relationship already exists here in the insurance sector, and the business is now investing further in local go-to-market leadership. The Role This is a strategic, high-ownership sales leadership role covering the insurance (and subsequently the banking) sectors across Japan - not a standard account executive position.<ul><li>Lead all sales efforts into Japan's insurance and banking sectors: originate new logos and expand usage within the existing customer base.</li><li>Take full ownership of a designated strategic anchor account in the Japanese insurance market - a long-standing customer relationship - with end-to-end accountability for growth and partnership success.</li><li>Build and execute a multi-year (2026-2028) opportunity pipeline, establishing a durable foundation for recurring, expanding revenue across the sector.</li><li>Own and evolve the end-to-end Go-to-Market strategy for Japan, shaping how the company approaches insurers, reinsurers, brokers, and banks.</li><li>Build trust-based relationships at C-suite level across major Japanese financial institutions, positioning the company as a mission-critical partner rather than a vendor.</li><li>Act as the bridge between global product/solutions teams and local customers, translating business needs into technical and commercial solutions.</li><li>Identify opportunities where their solutions can address disaster-resilience and catastrophe-related use cases specific to Japan's risk landscape.</li><li>Selectively contribute to broader go-to-market initiatives across APAC, with Japan serving as the reference market for regional expansion.</li></ul> Your Skills <ul><li>10+ years of sales experience, ideally within insurance.</li><li>Strong track record selling to insurers/reinsurers and/or banks in Japan.</li><li>Demonstrated success in complex, consultative, strategic enterprise sales - including ownership of large strategic accounts.</li><li>Deep fluency in the Japanese enterprise sales cycle: trust-building, consensus-driven decision-making, long-horizon account development.</li><li>Experience working with or selling into large Japanese corporations, preferably with an existing network within the Japanese P&C insurance ecosystem (insurers, reinsurers, brokers, industry bodies); a banking-sector network is a strong plus.</li><li>Native-level Japanese and business-fluent English required.</li></ul> Key Highlights of the Role <ul><li>Own one of their global key accounts from day one, whilst using existing use cases to further build out the P&C insurance business in Japan and APAC</li><li>They have the first-mover advantage in a niche technology field with limited direct competition in Japan</li><li>Regional platform - Japan is positioned as a hub for broader APAC expansion, offering a path to regional scope over time.</li></ul> Location Tokyo Salary20 - 30 million yen Reference Number: 06940-0013490405 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNjI5NjAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-31T06:19:12Z

Sales & Distribution Compliance - Insurance

Tokyo,
remote
Permanent
10.0M - 12.0M JPY / Yearly
Company Profile The company provides insurance and financial solutions to customers across Japan and operates as part of a large global organization. The Role <ul><li>You will provide compliance support and oversight for the company's insurance sales and distribution activities in Japan.</li><li>Working closely with sales teams, agents, brokers, financial institution partners, and senior management, you will help ensure that distribution activities comply with Japanese laws, regulations, regulatory guidance, and internal policies.</li><li>You will monitor regulatory developments and support the implementation of necessary changes across the business.</li><li>You will conduct compliance monitoring and testing relating to sales practices, distributor conduct, customer protection, and internal controls.</li><li>You will also support investigations involving agents and distribution partners, recommend corrective or disciplinary actions, and respond to regulatory enquiries when required.</li><li>The role will review business initiatives, sales campaigns, customer communications, policies, training materials, and compliance procedures.</li><li>You will also prepare compliance reports and dashboards and support broader compliance and governance projects.</li></ul> Your Skills <ul><li>Native or business-level Japanese and business-level English are required.</li><li>At least five years of experience in compliance, investigations, internal audit, legal, or risk management within the financial services industry.</li><li>Experience within life insurance, general insurance, bancassurance, banking, securities, or another regulated financial services business is preferred.</li><li>Knowledge of Japanese insurance regulations, sales practices, customer protection requirements, and distributor oversight is highly beneficial.</li><li>Experience communicating with Japanese regulatory authorities, industry bodies, external counsel, or law enforcement agencies is an advantage.</li><li>Strong analytical, investigative, and problem-solving skills.</li><li>Excellent stakeholder-management and communication skills, with the ability to provide practical compliance advice and influence business teams.</li><li>Experience using data analytics, dashboards, databases, or visualization tools for compliance monitoring and reporting is beneficial.</li><li>Experience with SharePoint or similar document-management platforms is an advantage.</li></ul> Key Highlights of the Role <ul><li>Play a key role in overseeing insurance sales and distribution compliance in Japan.</li><li>Work closely with agents, brokers, financial institution partners, and senior business stakeholders.</li><li>Gain exposure to regulatory advisory, monitoring, investigations, training, and governance matters.</li><li>Act as an important link between the Japan business and regional or global compliance teams.</li><li>Join a stable and internationally recognized financial services organization.</li><li>Develop your career in a flexible and collaborative hybrid working environment.</li></ul> Location Tokyo Salary 10 - 12 million yen Reference Number: 06940-0013467826 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TWVyZWkuSGF0YW5ha2EuNzU3MTIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-30T00:16:22Z

Solution Partner

Tokyo,
remote
Permanent
30.0M - 30.0M JPY / Yearly
<div>Company Profile<ul><li>Our client is a global software and technology company specializing in digital transformation solutions for the financial services sector. Working closely with leading insurance organizations, the company delivers large-scale business and system transformation programs that help clients modernize operations and improve customer experience.</li></ul>The Role<ul><li>Partner with enterprise sales teams to support business development opportunities within the insurance sector.</li><li>Lead solution presentations, workshops, and demonstrations for senior stakeholders and executive-level clients.</li><li>Act as a bridge between pre-sales, implementation, and delivery teams to ensure successful project execution.</li><li>Engage directly with senior executives to understand business challenges and propose strategic technology solutions.</li><li>Support large-scale insurance system transformation initiatives throughout the client lifecycle.</li></ul>Your Skills<ul><li>Experience delivering or implementing insurance technology solutions.</li><li>Strong client-facing and stakeholder management skills, including C-level engagement.</li><li>Proven ability to conduct solution demonstrations and translate business requirements into technical solutions.</li><li>Experience working across pre-sales, consulting, delivery, or solution engineering functions.</li><li>Business-level Japanese and English communication skills.</li></ul>Key Highlights of the Role<ul><li>High-profile customer-facing role supporting major insurance companies in Japan.</li><li>Direct exposure to executive stakeholders and strategic decision-making.</li><li>Opportunity to work across pre-sales, consulting, and delivery functions.</li><li>Reporting directly to the Head of APAC.</li><li>Attractive compensation package with significant growth potential.</li></ul>LocationTokyoSalaryAnnual Compensation: JPY 30,000,000Reference Number06940-0013462280 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div> <img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzMzMTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-22T05:17:04Z

Compliance AVP

Tokyo,
remote
Permanent
7.0M - 13.0M JPY / Yearly
Company ProfileOur client is a leading global insurance and asset management group with over 200 years of history and a strong presence across international markets. The company serves millions of customers worldwide and is recognized for its financial stability, strong governance framework, and long-term commitment to innovation and customer protection. The Japan business offers a unique blend of global best practices and local market expertise, with a collaborative and inclusive culture that encourages cross-functional partnership, knowledge sharing, and continuous professional development. The Role<ul><li>Support the design, implementation, and enhancement of compliance programs, policies, and internal controls</li><li>Provide advisory support on compliance-related matters and regulatory requirements</li><li>Monitor regulatory developments and assist with implementation of necessary actions</li><li>Conduct compliance monitoring, risk assessments, and internal reviews</li><li>Investigate incidents involving policy breaches, misconduct, or operational issues, including root cause analysis and remediation planning</li><li>Prepare internal reports, management updates, and regulatory submissions where required</li><li>Support training and awareness initiatives to strengthen compliance culture across the organization</li><li>Partner with cross-functional stakeholders to improve governance frameworks and reduce compliance risk</li><li>Drive continuous improvement initiatives to strengthen operational processes and internal controls</li></ul> Your Skills <ul><li>5+ years of experience in insurance or broader financial services</li><li>Background in compliance, AML, risk management, internal audit, investigations, operations, customer service, or related functions</li><li>Experience with regulatory reporting or regulator communication is a plus</li><li>Strong analytical, documentation, and stakeholder management skills</li><li>Ability to work independently in a fast-paced and evolving environment</li><li>Native/fluent Japanese and business-level English</li></ul> Key Highlights of the Role <ul><li>Join a globally recognized insurance leader with strong long-term stability</li><li>Flexible hybrid working environment with supportive work-life balance</li><li>Gain exposure to regulatory, governance, investigation, and risk management topics</li><li>Work in a collaborative multinational environment with strong internal mobility</li><li>Excellent platform for long-term career growth in compliance and governance</li></ul> Location Tokyo Salary7 - 13 million yen Reference Number: 06940-0013451584 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RGFsZS5JYmFkdXJyYWhtYW4uMDg2MDAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-23T05:33:47Z

AR Accountant

Tokyo,
remote
Permanent
7.0M - 9.0M JPY / Yearly
Company ProfileA prestigious international luxury retail company is seeking a Senior Accountant (Accounts Receivable) to join its finance team in Tokyo. This role will be responsible for end-to-end accounts receivable operations, revenue reconciliation, and financial reporting while partnering closely with both local and regional stakeholders. This is an excellent opportunity for an experienced accounting professional looking to develop their career within a world-class luxury brand known for its craftsmanship, innovation, and commitment to excellence. The Role<ul><li>Manage all aspects of Accounts Receivable operations, including customer billing, collections, and cash application</li><li>Perform sales and revenue reconciliations across retail, wholesale, and e-commerce channels</li><li>Support month-end and year-end closing activities related to AR and revenue accounting</li><li>Monitor aging reports and proactively manage outstanding receivables</li><li>Prepare journal entries, account reconciliations, and supporting schedules</li><li>Ensure compliance with accounting policies, internal controls, and audit requirements</li><li>Partner with commercial, retail, and customer service teams to resolve billing and payment issues</li><li>Support financial reporting and analysis for local and regional management</li><li>Participate in process improvement and automation initiatives to enhance efficiency and accuracy</li></ul> Your Skills <ul><li>Bachelor's degree in Accounting, Finance, or a related discipline</li><li>5+ years of accounting experience with strong exposure to Accounts Receivable and revenue accounting</li><li>Experience within multinational companies, retail, consumer goods, luxury, or related industries preferred</li><li>Strong understanding of accounting principles and financial controls</li><li>Fluent Japanese and business-level English communication skills</li><li>Advanced Excel skills and experience working with ERP systems</li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment</li></ul> Preferred Qualifications<ul><li>Experience within luxury retail, fashion, consumer goods, or hospitality sectors</li><li>Knowledge of IFRS and multinational reporting environments</li><li>CPA, USCPA, Nissho Boki, or related accounting qualifications are advantageous</li></ul> Key Highlights of the Role <ul><li>Opportunity to work for a globally renowned luxury brand</li><li>International and collaborative work environment</li><li>Strong focus on employee development and career progression</li><li>Exposure to regional and global finance teams</li><li>Stable organization with an iconic premium brand portfolio</li></ul> Location Tokyo Salary7 - 9 million yen Reference Number: 06940-0013488080<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE4MDY0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-14T05:46:39Z

Enterprise Account Executive

Tokyo,
remote
Permanent
20.0M - 20.0M JPY / Yearly
Company ProfileA global leader in cloud-based business spend management solutions is seeking an Enterprise Account Director to drive growth across large enterprise clients in Japan. This role focuses on developing new business opportunities, building executive-level relationships, and helping organizations improve financial performance through digital transformation and technology adoption. The Role<ul><li>Develop and execute sales strategies to acquire new enterprise customers across Japan.</li><li>Build and manage relationships with senior stakeholders including CFOs, CIOs, CPOs, and other executive decision-makers.</li><li>Identify, qualify, and pursue complex sales opportunities within large-scale organizations.</li><li>Lead the full sales cycle from prospecting through contract negotiation and closing.</li><li>Collaborate with internal teams to develop business cases, value propositions, and customer success strategies.</li><li>Create and maintain strategic account plans to identify growth opportunities and strengthen customer engagement.</li><li>Partner with consulting and implementation stakeholders to support digital transformation initiatives.</li><li>Provide accurate sales forecasts, pipeline updates, and market intelligence to leadership.</li></ul> Your Skills <ul><li>Proven success exceeding sales targets within a B2B SaaS or enterprise software environment.</li><li>Experience selling complex solutions to large enterprise organizations.</li><li>Strong track record of engaging and influencing C-level executives.</li><li>Excellent account planning, business development, and relationship management skills.</li><li>Ability to articulate business value using ROI- and cost-based approaches.</li><li>Experience working cross-functionally with sales, consulting, and solutions teams.</li><li>Native-level Japanese or JLPT N1 proficiency.</li><li>Business-level English communication skills.</li></ul> Key Highlights of the Role <ul><li>Strategic enterprise sales position targeting major organizations in Japan.</li><li>Opportunity to engage directly with senior executive stakeholders.</li><li>High-impact role driving business growth and digital transformation initiatives.</li><li>Collaborative international environment with strong career growth potential.</li></ul> Location Tokyo Salary20 million yen Reference Number: 06940-0013479180 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c2VyaW5hLmhhdGFrZXlhbWEuNjA3MDAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-27T07:47:51Z

Technical Translation & Deployment Support Specialist

Tokyo,
remote
Contract
8.4M - 8.4M JPY / Yearly
The Role<ul><li>Real-time Japanese-English interpretation is provided for technical meetings, workshops, and board meetings.</li><li>Technical documents, reports, project plans, and customer communications are translated accurately.</li><li>Communication between factory teams, engineers, business stakeholders, and overseas management is supported.</li><li>Technical discussions are clarified to ensure both parties fully understand business and system requirements.</li><li>Meeting summaries, action items, and follow-up documents are created for internal and customer teams.</li><li>Schedules and communications are coordinated across multiple stakeholders and time zones.</li><li>Business requirements are gathered from end-users and translated into a technical context.</li><li>On-site meetings and factory visits with customers are supported when a deeper operational understanding is required.</li><li>Potential communication gaps and cultural misunderstandings are identified before they impact deliveries.</li><li>The smooth implementation of platform deployments is supported through structured coordination and reporting.</li></ul>Location Tokyo Salary8.4 million yen Reference Number: 67040- 0013429108 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/bHVrZS5mdXJuaXZhbC44NTEwOS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-06-04T08:30:57Z

In-house - Business Strategy Director - FMCG

Tokyo,
remote
Permanent
18.0M - 23.0M JPY / Yearly
*Fluent level Japanese is needed Company ProfileA large, diversified retail and consumer services group operating multiple business lines, currently undergoing a major organization-wide transformation. The Role The organization currently leans heavily toward execution and is looking to strengthen its strategic capability. This role is responsible for bringing a business-strategy lens to a core business unit and leading its transformation from concept through execution. The Director will define the mid- to long-term growth strategy based on market, customer, competitive, and profitability analysis, identify priority issues, set the strategic agenda, build execution roadmaps, and drive key initiatives forward - engaging senior management and stakeholders in both Japanese and English. Key Responsibilities<ul><li>Develop the mid- to long-term strategy for the relevant business unit and translate it into a transformation roadmap, based on analysis of market, customer, competitive, and profitability dynamics</li><li>Define and prioritize strategic themes, and build execution plans with clear investment decisions and KPIs</li><li>Drive execution of strategic initiatives in partnership with Sales, Operations, Finance, HR, IT, and other departments</li><li>Report to senior management on business issues, strategic options, ROI, and progress; support key decisions and resolve issues as they arise</li><li>Align with global/regional stakeholders to build consensus on strategic direction</li><li>Help embed strategic thinking and prioritization into an organization that has historically been execution-focused, and support longer-term planning capability</li></ul> Your Skills <ul><li>Business-level Japanese and English, with the ability to negotiate and build consensus with senior management and global stakeholders</li><li>Working experience in Consulting/FMCG/Retail/Logistics/Trading Companies... are welcome to apply</li><li>Can manage a team above 10ppl</li><li>Track record of developing and executing business strategy end-to-end, ideally from an operating company, consulting firm, or similar environment</li><li>Strong analytical and problem-framing skills - able to identify root causes and structure complex issues into clear, decision-ready insights</li><li>Strategic thinking to define the future state of the business, paired with the ownership to see it through to execution</li><li>Strong leadership and stakeholder management, able to drive cross-functional projects across differing interests</li><li>Sound business judgment, balancing revenue, profitability, ROI, and operational impact, with the ability to act under ambiguity</li><li>Strong communication skills across both senior management and frontline teams</li></ul> Key Highlights of the Role <ul><li>New position in the company</li><li>Strategy + execution, not just planning</li><li>Broad, cross-functional experience</li></ul> Location Tokyo Salary18 - 23 million yen Reference Number: 06940-0013478213 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNzg5ODcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-29T00:43:59Z

In-House Cloud Architect - (Leading Consumer goods distributor)

Tokyo,
remote
Permanent
10.0M - 15.0M JPY / Yearly
Company Profile A leading Global beverage enterprise with over 10k employees in Japan, producing and distributing diverse products across the country. Operating independently with a commitment to innovation, it collaborates with a global brand while catering to local preferences. The Role The company is upgrading its entire digital system and transitioning to a completely new cloud environment. Currently, they lack strong technical experts to successfully execute this large-scale project alongside the IT organization. Primary Responsibilities <ul><li>Architect end-to-end SAP technical solutions (sizing, HA/DR, performance)</li><li>Build Azure infrastructure for SAP workloads (VMs, storage, networking)</li><li>Implement monitoring, backup, and security frameworks</li><li>Integrate BTP, RISE with SAP, and hybrid cloud models</li><li>Drive cost optimization and governance standards</li><li>Partner with stakeholders on migration/transformation projects</li></ul>Core Requirements <ul><li>Experience: 12+ years in IT infrastructure</li><li>Azure cloud architecture: 5+ years minimum</li><li>SAP S/4HANA implementations: 2+ full lifecycle projects preferred</li><li>FMCG/retail sector: strong preference</li></ul> Your Skills <ul><li>Azure expertise: Hub-Spoke topology, Landing Zones, networking, security, cost governance</li><li>SAP Basis + HA/DR configurations (HANA replication, SQL Always On, Data Guard)</li><li>DevOps automation: IaC, CI/CD pipelines, GitHub</li><li>Multi-OS/database environments: Linux, Windows, Oracle, HANA, DB2, SQL Server</li><li>Native level of Japanese communication skill will be needed for this role</li></ul> Key Highlights of the Role <ul><li>You can play a key role as the strategic mind behind cloud architecture and have a good size of change management team and IT operational team to support achieve your goals</li><li>Completely global environment</li><li>Large-scale enterprise projects</li></ul> Location Tokyo Salary 10 - 15 million yen Reference Number: 06940-0013373737 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uOTAxMzguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-29T00:52:30Z

Accounting Manager

Tokyo,
remote
Permanent
8.0M - 11.0M JPY / Yearly
Company ProfileOur client is a globally recognized consumer products company with a strong brand presence and a passionate customer base. They are currently seeking an experienced AP / AR Manager to lead transactional finance operations while driving process and system enhancements across the organization. The RoleReporting to senior finance leadership, you will oversee Accounts Payable and Accounts Receivable operations while ensuring accuracy, efficiency, and strong internal controls. This role requires a hands-on leader who is comfortable managing a high volume of transactions and identifying opportunities to improve processes and systems.<ul><li>Manage end-to-end AP and AR operations</li><li>Oversee payment processing, collections, reconciliations, and month-end closing activities</li><li>Lead and develop the AP/AR team</li><li>Drive process improvements and automation initiatives to increase efficiency and control</li><li>Partner with internal stakeholders to improve workflows and resolve operational issues</li><li>Support ERP and finance system enhancement projects</li><li>Ensure compliance with company policies and internal control requirements</li><li>Prepare management reporting and provide insights on working capital performance</li></ul> Your Skills <ul><li>Native-level Japanese and business-level English communication skills</li><li>Proven experience managing AP and/or AR functions within a multinational or fast-paced organization</li><li>Comfortable working in a high-volume, transaction-heavy environment</li><li>Experience leading process improvement, workflow optimization, or system implementation projects</li><li>Strong attention to detail and ability to balance operational execution with strategic improvements</li><li>People management experience preferred</li><li>ERP experience and strong Excel skills required</li></ul> Key Highlights of the Role <ul><li>Opportunity to lead the Accounts Payable and Accounts Receivable functions for a well-known global consumer brand</li><li>Key role in driving finance process optimization and system improvements</li><li>Collaborative international environment with exposure to regional and global stakeholders</li><li>High-visibility position with direct impact on operational efficiency and cash management</li><li>Dynamic business environment suited to professionals who enjoy both hands-on execution and continuous improvement initiatives</li><li>Great work life balance</li></ul> Location Tokyo Salary8 - 11 million yen Reference Number: 06940-0013495350<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE1NzA2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-28T02:32:42Z

Accounting Manager

Tokyo,
remote
Permanent
10.0M - 13.0M JPY / Yearly
Company ProfileOur client is a globally recognized premium consumer brand with a strong presence in Japan and an established international footprint. Renowned for its commitment to quality, innovation, and customer experience, the company continues to expand its business while maintaining a collaborative and people-focused culture. The Role We are seeking an experienced Controlling Manager to lead the management accounting and business controlling function in Japan. Reporting to senior finance leadership, this role will play a key part in financial planning, business performance analysis, cost management, and strategic decision-making. This position offers the opportunity to act as a trusted business partner to senior stakeholders while leading a small team and driving financial excellence across the organization. Key Responsibilities<ul><li>Lead monthly management reporting and business performance reviews.</li><li>Drive budgeting, forecasting, and annual planning processes.</li><li>Provide financial insights and recommendations to support strategic business decisions.</li><li>Monitor business performance, identify opportunities and risks, and develop action plans.</li><li>Partner closely with Commercial, Marketing, Retail, Operations, and Supply Chain teams.</li><li>Ensure accuracy of financial reporting and adherence to internal controls.</li><li>Improve financial processes, reporting tools, and operational efficiencies.</li><li>Lead, coach, and develop finance team members.</li><li>Support regional and global finance initiatives and projects.</li></ul> Your Skills <ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related field.</li><li>8+ years of experience in Controlling, FP&A, Commercial Finance, or Management Accounting.</li><li>Prior people management experience with a proven ability to develop teams.</li><li>Strong business partnering and stakeholder management skills.</li><li>Experience within FMCG, retail, consumer goods, luxury, or related industries is highly desirable.</li><li>Native-level Japanese and business-level English communication skills.</li><li>Hands-on approach with strong analytical and problem-solving capabilities.</li><li>Advanced Excel and ERP system knowledge.</li></ul> Key Highlights of the Role <ul><li>Play a key leadership role influencing business strategy and performance.</li><li>Partner directly with senior management in Japan and regional teams.</li><li>Lead and develop a high-performing finance team.</li><li>Join a globally recognized premium brand with a collaborative culture.</li><li>Competitive compensation, benefits, and long-term career development opportunities.</li></ul> Location Tokyo Salary10 - 13 million yen Reference Number: 06940-0013465273 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjgxMjE4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-03T06:15:10Z

Project Manager - E-Commerce Consultant

Tokyo,
remote
Contract
16.8M - 16.8M JPY / Yearly
<div>Company Profile</div><div><ul><li>A global consumer lifestyle and apparel company with a strong direct-to-consumer presence is seeking an Interim Head of eCommerce to lead its Japan online business. This role will take full ownership of the company's digital commerce performance, overseeing both owned eCommerce channels and major online marketplaces.</li></ul></div><div> </div><div>The Role</div><div><ul><li>Take full ownership of the Japan eCommerce business, including P&L and commercial performance.</li><li>Drive revenue growth and business performance through data-driven decision-making and KPI management.</li><li>Lead and develop the local eCommerce team, setting clear objectives and ensuring strong execution.</li><li>Oversee marketplace operations across major online platforms, including assortment, pricing, promotions, content, and overall performance.</li><li>Collaborate closely with marketing, supply chain, finance, IT, and regional stakeholders to execute business plans.</li><li>Ensure business continuity and prepare a smooth transition for the permanent successor.</li></ul></div><div> </div><div>Your Skills</div><div><ul><li>Fluent in Japanese and English.</li><li>Proven experience leading eCommerce businesses with direct P&L responsibility.</li><li>Strong understanding of key eCommerce metrics, including traffic, conversion, ROAS, CLV, AOV, and customer experience.</li><li>Hands-on experience managing marketplace channels such as Amazon, Rakuten, and other major Japanese platforms.</li><li>Experience leading cross-functional teams within a consumer-focused business environment.</li><li>Strong commercial mindset with a track record of delivering measurable business results.</li></ul></div><div> </div><div>Key Highlights of the Role</div><div><ul><li>Opportunity to lead a large-scale Japan eCommerce business.</li><li>Full commercial ownership with significant influence on business performance.</li><li>Exposure to senior stakeholders across local and global organizations.</li><li>Immediate impact role within a well-established international brand.</li><li>Leadership responsibility for a sizeable team in a fast-paced environment.</li></ul></div><div> </div><div>Location</div><div>Tokyo</div><div> </div><div>Salary</div><div>JPY 16,800,000</div><div> </div><div>Reference Number: 06940-0013488754</div><div> </div><div>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div><img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjkxMTU5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-28T02:53:21Z

Project Coordinator

Tokyo,
remote
Contract
6.0M - 7.2M JPY / Yearly
Company Profile<div>A leading global FMCG company with a portfolio of internationally recognized brands.</div> The Role<ul><li>Manage and resolve system-related issues in collaboration with internal IT teams and external vendors.</li><li>Monitor operational performance through reporting and data analysis.</li><li>Coordinate with cross-functional stakeholders to ensure smooth customer service operations.</li><li>Drive issue escalation and support continuous process improvement initiatives.</li></ul> Your Skills <ul><li>Native-level Japanese and business-level English.</li><li>Experience in Customer Service and/or Contact Center operations.</li><li>Experience working with multiple stakeholders, including IT teams and external vendors.</li><li>Strong communication, organizational, and problem-solving skills.</li><li>Reporting and data analysis experience using tools such as Excel and PowerPoint.</li></ul> Location Tokyo SalaryJPY 500,000 - 600,000 yen per month Reference Number: 06940-0013468590 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjM1NDkxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-23T06:50:30Z

Payment Operations Analyst/Sr.Analyst

Tokyo,
remote
Permanent
7.0M - 10.0M JPY / Yearly
Company Profile Our client is a fast-growing global fintech company specializing in cross-border payments and financial infrastructure. The Role <ul><li>Support payment transaction processing for retail and institutional clients</li><li>Handle client onboarding and KYC / due diligence processes</li><li>Process local and cross-border payments and monitor transaction flow</li><li>Investigate and resolve payment exceptions, operational issues, and service incidents</li><li>Reconcile incoming funds and ensure accurate settlement of transactions</li><li>Coordinate with Finance and relevant teams on accounting and reconciliation matters</li><li>Respond to client queries and support issue resolution in collaboration with Client Service teams</li><li>Prepare operational reports, invoices, and settlement tracking</li><li>Maintain strong internal controls and ensure operational accuracy</li><li>Support remediation initiatives, regulatory requests, and operational improvement projects</li></ul> Your Skills <ul><li>2+ years of experience in operations, client service, middle office, payment operations, settlement, or related functions</li><li>Experience in financial services, fintech, banking, payments, or fund transfer services preferred</li><li>Experience with payment processing or transaction operations is a strong plus</li><li>Strong attention to detail and ability to work accurately under pressure</li><li>Ability to manage multiple tasks in a fast-paced environment</li><li>Proactive, hands-on, and solutions-oriented mindset</li><li>Native/fluent Japanese and business-level English</li><li>Team leadership, project coordination, or stakeholder management experience is a plus</li></ul> Key Highlights of the Role <ul><li>Work closely with regional and global stakeholders across Operations, Compliance, Product, and Technology</li><li>Gain broad exposure beyond traditional operations, including client onboarding, payment processing, and regulatory support</li><li>Small but agile Japan team with strong visibility and career growth opportunities</li><li>Opportunity to take ownership and contribute directly to operational improvements</li></ul> Location Tokyo Salary 7 - 10 million yen Reference Number: 06940-0013453158 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/RGFsZS5JYmFkdXJyYWhtYW4uNjQxNjEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-23T03:20:23Z