Customer Jobs in Tokyo, Tōkyō

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Director of Customer Experience / Call Centers

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile A global leader in consumer device protection and customer support solutions, this organization partners with manufacturers, retailers, and service providers to deliver innovative warranty, protection, and customer care programs. The company is recognized for its customer-centric approach, digital innovation, and commitment to creating exceptional service experiences. The Role <ul><li>Lead Customer Experience and Call Center Operations across Japan, ensuring high levels of customer satisfaction, service quality, and operational performance.</li><li>Develop and execute customer service strategies, drive process improvements, and optimize end-to-end customer journeys across multiple service channels.</li><li>Manage internal teams and external partners, establishing KPIs, monitoring performance, and implementing continuous improvement initiatives.</li></ul> Your Skills <ul><li>Extensive leadership experience in Customer Experience (CX), Contact Center, Call Center, or Customer Service Operations.</li><li>Strong track record in service transformation, vendor management, customer satisfaction improvement, and operational excellence.</li><li>Business-level Japanese and English, with the ability to communicate effectively with local, regional, and global stakeholders.</li></ul> Key Highlights of the Role <ul><li>Lead a high-impact customer experience function within a globally recognized service organization.</li><li>Drive customer-centric transformation initiatives leveraging data, technology, and process innovation.</li><li>Collaborate with international teams while influencing business strategy and customer engagement outcomes.</li></ul> Location Tokyo Salary 15 million yen Reference Number: 06940-0013462258 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjAzOTExLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-23T09:08:01Z

Customer Account Specialist

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global manufacturer providing engineered solutions to customers across industrial, aerospace, transportation, and energy markets. The Role<ul><li>Process domestic and international customer orders</li><li>Coordinate import/export shipments and logistics activities</li><li>Support customers and sales teams on order-related matters</li><li>Resolve delivery, order, and customer service issues</li><li>Ensure trade compliance and smooth supply chain operations</li><li>Drive process improvements and customer satisfaction initiatives</li></ul> Your Skills <ul><li>Experience in customer service, order management, logistics, or supply chain</li><li>Knowledge of import/export procedures and trade compliance</li><li>Strong communication and problem-solving skills</li><li>Business-level Japanese and English</li><li>Ability to manage multiple priorities and deadlines</li><li>Bachelor's degree in Business, Engineering, or a related field</li></ul> Key Highlights of the Role <ul><li>Global and collaborative work environment</li><li>Exposure to international trade and supply chain operations</li><li>Customer-facing role with broad stakeholder interaction</li><li>Opportunity to drive service improvements and operational excellence</li></ul> Location Tokyo Salary10 million yen Reference Number: 06940-0013470960 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuODg4MjQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-05T07:08:21Z

Account Executive

Japan,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company Profile<div>A B2B software company focused on digital transformation and user adoption solutions</div> The Role<ul><li>Lead enterprise sales activities for software providers and digital platform businesses.</li><li>Build and manage a healthy sales pipeline, from prospecting through deal closure.</li><li>Support the development and scaling of a high-performing sales organization.</li><li>Work closely with Customer Success and internal stakeholders to drive customer adoption and long-term success.</li><li>Participate in strategic planning and execution, helping shape sales processes, market approaches, and business growth initiatives.</li><li>Play a key role in expanding the company's Customer Experience (CX) business and establishing a strong market presence.</li></ul> Your Skills <ul><li>Experience in B2B, SaaS, or enterprise software sales.</li><li>Strong consultative and solution-selling skills.</li><li>Proven ability to manage sales pipelines and close deals.</li><li>Experience engaging with enterprise customers and senior decision-makers.</li><li>Ability to collaborate effectively with cross-functional teams.</li><li>Self-driven, entrepreneurial mindset with strong ownership.</li><li>Excellent communication and stakeholder management skills.</li></ul> Key Highlights of the Role <ul><li>Join a high-growth SaaS business with strong career development opportunities.</li><li>Work with enterprise customers and senior decision-makers.</li><li>High-impact role with significant ownership and autonomy.</li><li>Collaborate closely with leadership and cross-functional teams.</li><li>Opportunity to shape business growth and sales strategy.</li><li>Fast-paced startup environment with strong learning opportunities.</li></ul> Location Tokyo Salary10 million yen Reference Number: 06940-0013495297 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c2VyaW5hLmhhdGFrZXlhbWEuMjEwNDAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-09-17T08:35:05Z

Business Analyst

Tokyo,
remote
Permanent
11.5M - 11.5M JPY / Yearly
Company Profile<div>A global provider of device protection, warranty, and technical support services for leading telecommunications operators and technology manufacturers worldwide.</div> The Role<div>This role leads the ideation, planning, and development of business cases for digital solutions aimed at enhancing services and customer experiences for large-scale enterprise clients as part of a technology organization.</div><ul><li>Lead digital transformation and business technology initiatives from concept through planning.</li><li>Identify opportunities for innovation and process improvement by working closely with cross-functional stakeholders.</li><li>Define business and functional requirements and develop data-driven business cases.</li><li>Drive the design of customer-centric digital solutions and strategic technology roadmaps.</li><li>Support successful delivery by aligning business objectives with implementation teams.</li></ul> Your Skills Technical Skills<ul><li>Experience in business analysis, process analysis, and/or requirements gathering.</li><li>Experience in digital transformation initiatives, service planning, business process improvement, or consulting.</li><li>Ability to structure complex or ambiguous challenges and translate them into clear requirements and actionable recommendations.</li><li>Strong analytical skills with the ability to identify opportunities and develop solutions using qualitative and quantitative data.</li><li>Experience preparing business cases, investment proposals, and executive-level presentations.</li><li>Strong communication skills with the ability to engage effectively with both business and technology stakeholders.</li><li>Proficiency in Microsoft PowerPoint, Excel, and Word.</li></ul>Soft / Leadership Skills<ul><li>Proactive mindset with the ability to identify opportunities, formulate hypotheses, and drive initiatives independently.</li><li>Passion for developing innovative digital solutions that enhance customer experience and business value.</li><li>Ability to simplify and communicate complex concepts in a clear and concise manner.</li><li>Strong critical-thinking skills with the ability to identify root causes rather than simply addressing surface-level requests.</li><li>Confidence in engaging and influencing senior leaders and cross-functional stakeholders.</li><li>Strong collaboration and stakeholder management skills in dynamic business environments.</li><li>Ability to balance strategic thinking with practical execution.</li></ul><Education & Experience>Required Qualifications<ul><li>Bachelor's degree or equivalent professional experience.</li><li>5+ years of experience in business analysis, process improvement, digital transformation, service planning, business planning, system strategy, or consulting.</li><li>Proven experience collaborating with both business and technology teams to drive strategic technology or digital initiatives.</li><li>Experience translating complex business challenges into clear requirements, solution proposals, and business cases.</li><li>Solid understanding of the software development lifecycle, including requirements gathering, design, development, testing, and deployment.</li><li>Native-level Japanese and business-level English communication skills.</li></ul>Preferred Qualifications<ul><li>Experience in technology-driven, customer-focused, digital services, e-commerce, or enterprise service environments.</li><li>Experience planning and delivering initiatives related to new services, customer experience enhancement, or operational improvement.</li><li>Understanding of Agile methodologies, product management principles, and modern digital delivery practices.</li></ul> Key Highlights of the Role<ul><li>Drive digital initiatives that enhance customer experience and business value.</li><li>Turn ideas into actionable solutions and business cases.</li><li>Work closely with senior stakeholders and contribute to strategic decisions.</li><li>Play a key role in defining and shaping impactful digital solutions.</li></ul> Location Tokyo Salary11.5 million yen Reference Number: 06940-0013480787 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWlvLk1ha2l5YW1hLjQxMTM0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-27T07:58:10Z

Field Application Engineer

Tokyo,
remote
Permanent
9.0M - 9.0M JPY / Yearly
<div>Company Profile</div><div><ul><li>A global industrial automation and robotics technology company providing advanced control systems, motion control, and automation solutions to leading manufacturing organizations. The company works closely with machinery manufacturers and engineering teams worldwide to drive innovation in smart manufacturing and industrial automation.</li></ul></div><div> </div><div>The Role</div><div><ul><li>Serve as the technical bridge between customers and global engineering teams, supporting the deployment of industrial automation solutions</li><li>Provide technical consultation, troubleshooting, and system integration support for automation hardware and software platforms</li><li>Collaborate with machinery manufacturers to understand requirements and deliver tailored automation solutions</li><li>Support embedded system integration, commissioning, testing, and customer training activities</li><li>Act as the primary interface between the Japan business and global R&D teams to ensure successful project execution</li></ul></div><div> </div><div>Your Skills</div><div><ul><li>Experience in Field Application Engineering, Technical Support, Systems Engineering, or related customer-facing engineering roles</li><li>Knowledge of industrial automation, machine control systems, robotics, motion control, or embedded systems</li><li>Strong troubleshooting and problem-solving skills in hardware and software environments</li><li>Ability to communicate effectively with both technical stakeholders and customers</li><li>Business-level Japanese and English communication skills preferred</li><li>Experience supporting manufacturing, industrial equipment, semiconductor, or robotics customers is advantageous</li></ul></div><div> </div><div>Key Highlights of the Role</div><div><ul><li>Join a global leader in industrial automation and advanced control technologies</li><li>Work directly with innovative machinery manufacturers and cutting-edge automation platforms</li><li>Collaborate closely with international engineering and R&D teams</li><li>Broad exposure to robotics, embedded systems, motion control, and smart factory initiatives</li><li>Opportunity to play a key technical role in customer success and business growth</li></ul></div><div> </div><div>Location</div><div>Tokyo</div><div> </div><div>Salary</div><div>JPY 9,000,000</div><div> </div><div>Reference Number: 06940-0013490395</div><div> </div><div> </div><div> </div><div>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div><div> </div><div> </div><img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjAzNzI0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-04T06:52:45Z

Senior Account Executive

Tokyo,
remote
Permanent
20.0M - 20.0M JPY / Yearly
Company ProfileA leading provider of e-commerce solutions The Role<div>We are seeking a results-driven Senior Account Executive to help expand our business, develop key client partnerships, and drive revenue growth.</div><ul><li>Develop and execute sales strategies to achieve revenue targets.</li><li>Generate new business opportunities and grow strategic accounts.</li><li>Build trusted relationships with senior executives and key decision-makers.</li><li>Lead the full sales cycle from prospecting to contract closure.</li><li>Collaborate across teams to deliver successful customer outcomes.</li><li>Expand market presence through networking and business development activities.</li><li>Drive account growth through upselling, cross-selling, and customer engagement.</li></ul> Your Skills <ul><li>8+ years of sales experience, including at least 4 years in enterprise software, SaaS, or technology solutions.</li><li>Proven ability to manage and accelerate complex sales cycles while consistently achieving quarterly targets.</li><li>Demonstrated success in closing large, multi-stakeholder enterprise deals.</li><li>Strong understanding of market dynamics, customer needs, and industry trends.</li><li>Ability to articulate business value and ROI while challenging customers' existing approaches.</li><li>Consistent track record of exceeding sales objectives and driving revenue growth.</li></ul>Preferred:<ul><li>Business-level English.</li><li>Master's degree in a relevant field.</li><li>Experience working with retail, manufacturing, distribution, or consumer-facing industries.</li></ul> Location Tokyo Salary20 million yen Reference Number: 06940-0013479181 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c2VyaW5hLmhhdGFrZXlhbWEuMjc1ODQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-09-02T08:28:41Z

Business Development Lead [Insurtech | APJ]

Tokyo,
remote
Permanent
20.0M - 30.0M JPY / Yearly
Company ProfileOur client is a global leader in geospatial intelligence, used by the largest governments, defense/intelligence agencies, and have a growing commercial segment across insurance and banking. Japan is one of the company's most strategic markets - a long-standing, anchor customer relationship already exists here in the insurance sector, and the business is now investing further in local go-to-market leadership. The Role This is a strategic, high-ownership sales leadership role covering the insurance (and subsequently the banking) sectors across Japan - not a standard account executive position.<ul><li>Lead all sales efforts into Japan's insurance and banking sectors: originate new logos and expand usage within the existing customer base.</li><li>Take full ownership of a designated strategic anchor account in the Japanese insurance market - a long-standing customer relationship - with end-to-end accountability for growth and partnership success.</li><li>Build and execute a multi-year (2026-2028) opportunity pipeline, establishing a durable foundation for recurring, expanding revenue across the sector.</li><li>Own and evolve the end-to-end Go-to-Market strategy for Japan, shaping how the company approaches insurers, reinsurers, brokers, and banks.</li><li>Build trust-based relationships at C-suite level across major Japanese financial institutions, positioning the company as a mission-critical partner rather than a vendor.</li><li>Act as the bridge between global product/solutions teams and local customers, translating business needs into technical and commercial solutions.</li><li>Identify opportunities where their solutions can address disaster-resilience and catastrophe-related use cases specific to Japan's risk landscape.</li><li>Selectively contribute to broader go-to-market initiatives across APAC, with Japan serving as the reference market for regional expansion.</li></ul> Your Skills <ul><li>10+ years of sales experience, ideally within insurance.</li><li>Strong track record selling to insurers/reinsurers and/or banks in Japan.</li><li>Demonstrated success in complex, consultative, strategic enterprise sales - including ownership of large strategic accounts.</li><li>Deep fluency in the Japanese enterprise sales cycle: trust-building, consensus-driven decision-making, long-horizon account development.</li><li>Experience working with or selling into large Japanese corporations, preferably with an existing network within the Japanese P&C insurance ecosystem (insurers, reinsurers, brokers, industry bodies); a banking-sector network is a strong plus.</li><li>Native-level Japanese and business-fluent English required.</li></ul> Key Highlights of the Role <ul><li>Own one of their global key accounts from day one, whilst using existing use cases to further build out the P&C insurance business in Japan and APAC</li><li>They have the first-mover advantage in a niche technology field with limited direct competition in Japan</li><li>Regional platform - Japan is positioned as a hub for broader APAC expansion, offering a path to regional scope over time.</li></ul> Location Tokyo Salary20 - 30 million yen Reference Number: 06940-0013490405 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNjI5NjAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-31T06:19:12Z

Account Manager

Tokyo,
remote
Permanent
18.0M - 18.0M JPY / Yearly
Company Profile<div>Our client is a global business services and technology solutions provider supporting multinational organizations across a range of industries. The company is known for delivering high-quality services, fostering long-term client partnerships, and driving operational excellence.<h3> </h3><h3>The Role</h3>We are seeking an experienced Client Relationship Manager / Account Manager to manage strategic client relationships and support business growth.Key responsibilities include:<ul><li>Build and maintain strong relationships with key client stakeholders, acting as a trusted business partner.</li><li>Lead governance activities and facilitate regular business reviews and steering committee meetings.</li><li>Identify opportunities to expand services and develop existing client accounts.</li><li>Monitor service performance and ensure KPIs and contractual obligations are achieved.</li><li>Coordinate client requests, enhancements, and change initiatives with internal teams.</li><li>Manage revenue forecasting, commercial reporting, and invoicing activities.</li><li>Support contract renewals, commercial negotiations, and ongoing account development.</li></ul><h3> </h3><h3>Your Skills</h3><ul><li>Proven experience in account management, client services, customer success, or business relationship management.</li><li>Strong stakeholder management and communication skills.</li><li>Experience leading business reviews and client-facing governance meetings.</li><li>Commercial acumen with exposure to contract management and negotiations.</li><li>Ability to work effectively with cross-functional teams.</li><li>Business-level English communication skills.</li></ul><h3> </h3><h3>Key Highlights of the Role</h3><ul><li>Strategic client-facing position with significant stakeholder exposure.</li><li>Opportunity to drive business growth through account development.</li><li>Regional and global collaboration with internal and external stakeholders.</li><li>High level of ownership and autonomy.</li><li>Competitive compensation package.</li></ul><h3> </h3><h3>Location</h3>Tokyo <h3>Salary</h3>JPY 18,000,000 Reference Number: 06940-0013498716 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. </div><img src="https://counter.adcourier.com/TWlvLk1ha2l5YW1hLjc3NTMxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-29T03:20:42Z

Sales & Distribution Compliance - Insurance

Tokyo,
remote
Permanent
10.0M - 12.0M JPY / Yearly
Company Profile The company provides insurance and financial solutions to customers across Japan and operates as part of a large global organization. The Role <ul><li>You will provide compliance support and oversight for the company's insurance sales and distribution activities in Japan.</li><li>Working closely with sales teams, agents, brokers, financial institution partners, and senior management, you will help ensure that distribution activities comply with Japanese laws, regulations, regulatory guidance, and internal policies.</li><li>You will monitor regulatory developments and support the implementation of necessary changes across the business.</li><li>You will conduct compliance monitoring and testing relating to sales practices, distributor conduct, customer protection, and internal controls.</li><li>You will also support investigations involving agents and distribution partners, recommend corrective or disciplinary actions, and respond to regulatory enquiries when required.</li><li>The role will review business initiatives, sales campaigns, customer communications, policies, training materials, and compliance procedures.</li><li>You will also prepare compliance reports and dashboards and support broader compliance and governance projects.</li></ul> Your Skills <ul><li>Native or business-level Japanese and business-level English are required.</li><li>At least five years of experience in compliance, investigations, internal audit, legal, or risk management within the financial services industry.</li><li>Experience within life insurance, general insurance, bancassurance, banking, securities, or another regulated financial services business is preferred.</li><li>Knowledge of Japanese insurance regulations, sales practices, customer protection requirements, and distributor oversight is highly beneficial.</li><li>Experience communicating with Japanese regulatory authorities, industry bodies, external counsel, or law enforcement agencies is an advantage.</li><li>Strong analytical, investigative, and problem-solving skills.</li><li>Excellent stakeholder-management and communication skills, with the ability to provide practical compliance advice and influence business teams.</li><li>Experience using data analytics, dashboards, databases, or visualization tools for compliance monitoring and reporting is beneficial.</li><li>Experience with SharePoint or similar document-management platforms is an advantage.</li></ul> Key Highlights of the Role <ul><li>Play a key role in overseeing insurance sales and distribution compliance in Japan.</li><li>Work closely with agents, brokers, financial institution partners, and senior business stakeholders.</li><li>Gain exposure to regulatory advisory, monitoring, investigations, training, and governance matters.</li><li>Act as an important link between the Japan business and regional or global compliance teams.</li><li>Join a stable and internationally recognized financial services organization.</li><li>Develop your career in a flexible and collaborative hybrid working environment.</li></ul> Location Tokyo Salary 10 - 12 million yen Reference Number: 06940-0013467826 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TWVyZWkuSGF0YW5ha2EuNzU3MTIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-30T00:16:22Z

Financial Planning Analyst

Tokyo,
remote
Permanent
5.0M - 6.0M JPY / Yearly
Company ProfileOur client is a globally recognized marketing communications and creative agency group that partners with some of the world's leading brands across advertising, digital transformation, customer experience, media, and commerce. Operating within an international and highly collaborative environment, the organization combines creativity, technology, and data to deliver measurable business outcomes for clients. With a strong presence in Japan and an extensive global network, the company offers professionals the opportunity to work alongside diverse teams and support high-profile business initiatives across multiple industries. The RoleAn exciting opportunity for a commercially minded Financial Analyst to join a dynamic finance team supporting business leaders and client-facing stakeholders. This role will focus on financial reporting, forecasting, budgeting, and performance analysis while providing valuable insights that drive business decisions.<ul><li>Prepare monthly financial reports, forecasts, and variance analysis</li><li>Support budgeting and planning processes</li><li>Analyze revenue, costs, profitability, and project performance</li><li>Partner with operational and commercial stakeholders to improve business outcomes</li><li>Assist with financial modeling and scenario analysis</li><li>Monitor KPIs and provide recommendations to enhance profitability</li><li>Support month-end and year-end closing activities</li><li>Ensure compliance with internal financial controls and reporting requirements</li></ul> Your Skills <ul><li>Fluent Japanese and business-level English</li><li>Bachelor's degree in Finance, Accounting, Economics, or related discipline</li><li>3-6 years of experience in FP&A, Financial Analysis, Commercial Finance, or Accounting</li><li>Strong Excel and financial modeling skills</li><li>Experience working within multinational companies preferred</li><li>Analytical mindset with the ability to translate numbers into actionable insights</li><li>Strong communication and stakeholder management skills</li></ul> Key Highlights of the Role <ul><li>Join a global leader in marketing, technology, and customer experience</li><li>Exposure to senior commercial and operational stakeholders</li><li>International and collaborative working environment</li><li>Opportunity to influence business decisions through financial insights</li><li>Clear career progression within a globally connected organization</li></ul> Location Tokyo Salary5 - 6 million yen Reference Number: 06940-0013516922 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjY0NDE4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-10-07T01:22:20Z

Project Finance Analyst

Tokyo,
remote
Permanent
10.0M - 15.0M JPY / Yearly
Company ProfileGlobal Financial Markets Technology Company Our client is a leading global provider of electronic trading platforms and market infrastructure solutions, connecting institutional clients across international financial markets. With a strong reputation for innovation and client service, the business continues to expand its presence across Asia-Pacific and offers a collaborative, international working environment. The Role<ul><li>Serve as the primary point of contact for institutional clients regarding platform and product-related inquiries.</li><li>Monitor trading activity and proactively identify, investigate, and resolve operational issues.</li><li>Support new client onboarding, including account setup, documentation coordination, and user training.</li><li>Partner closely with Sales, Operations, and Technology teams to ensure a seamless client experience.</li><li>Maintain and enhance operational procedures, workflows, and client documentation.</li><li>Build strong relationships with clients and internal stakeholders to support business growth and product adoption.</li><li>Coordinate post-trade setup and connectivity requirements with client operations teams.</li><li>Participate in client meetings to understand workflow requirements and provide product support.</li><li>Ensure platforms and systems are fully prepared for daily operations and monitor performance throughout the trading day.</li></ul> Your Skills <ul><li>Fluent Japanese and Business English are essential.</li><li>Prior experience in Client Services, Operations, Financial Services, FinTech, Capital Markets, or a related environment.</li><li>Strong client service mindset with a proactive and solution-oriented approach.</li><li>Interest in financial markets and electronic trading environments.</li><li>Excellent organizational skills with the ability to manage multiple priorities simultaneously.</li><li>Strong proficiency with Microsoft Office and confidence working with financial or technology platforms.</li><li>Ability to work effectively both independently and as part of a collaborative team.</li><li>Self-motivated, eager to learn, and committed to delivering high-quality results.</li><li>Experience supporting institutional investors, asset managers, banks, or financial market participants would be advantageous.</li></ul> Key Highlights of the Role <ul><li>Opportunity to join a globally recognized financial technology organization.</li><li>Exposure to international financial markets and institutional investors.</li><li>Diverse role combining client services, operations, onboarding, and project coordination.</li><li>Collaborative and multicultural working environment.</li><li>Excellent opportunity to develop expertise within electronic trading and capital markets.</li><li>Strong career progression opportunities within a growing global business.</li></ul> Location Tokyo Salary10 - 15 million yen Reference Number: 06940-0013501981 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjYwOTcxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-14T08:10:13Z

Product Manager

Tokyo,
remote
Permanent
12.0M - 12.0M JPY / Yearly
Company ProfileA leading SaaS company driving digital transformation for businesses through innovative cloud-based products. With a growing product portfolio and a strong focus on customer value, the company is investing in experienced product leaders to shape the next phase of product growth and market expansion. The Role<ul><li>Lead product strategy and development for a flagship B2B SaaS platform</li><li>Identify customer needs through user research, product feedback, and data analysis</li><li>Define and validate new features and product improvements with users, designers, and engineers</li><li>Drive stakeholder alignment and prioritize initiatives from concept through launch</li><li>Partner with cross-functional teams to ensure successful product adoption and business impact</li><li>Influence product growth, market fit, and long-term product direction</li></ul> Your Skills Requirements<ul><li>7+ years of Product Management experience in SaaS or web-based products</li><li>Proven success leading complex initiatives involving senior leadership and multiple stakeholders</li><li>Expertise in at least one of the following:</li></ul><ol><ol><li>Software architecture or data design</li><li>UX research or interaction design</li><li>Go-to-Market strategy and growth initiatives</li><li>Product roadmap development and team development</li></ol></ol><ul><li>Strong communication and stakeholder management skills</li></ul> Preferred<ul><li>Experience launching or scaling B2B SaaS products</li><li>Customer-centric and data-driven approach to decision-making</li><li>Ability to balance strategic planning with hands-on execution</li></ul> Key Highlights of the Role <ul><li>Own strategy and growth for a market-leading SaaS product</li><li>Partner closely with executives, engineers, and designers</li><li>Drive product-market fit and long-term product evolution</li><li>High-impact role with significant influence on business growth</li></ul> Location Tokyo Salary12 million yen Reference Number: 06940-0013501949 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c3VlLnRpbmcuMzI0NzkuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-10-08T01:43:15Z

Enterprise Account Executive

Tokyo,
remote
Permanent
20.0M - 20.0M JPY / Yearly
Company ProfileA global leader in cloud-based business spend management solutions is seeking an Enterprise Account Director to drive growth across large enterprise clients in Japan. This role focuses on developing new business opportunities, building executive-level relationships, and helping organizations improve financial performance through digital transformation and technology adoption. The Role<ul><li>Develop and execute sales strategies to acquire new enterprise customers across Japan.</li><li>Build and manage relationships with senior stakeholders including CFOs, CIOs, CPOs, and other executive decision-makers.</li><li>Identify, qualify, and pursue complex sales opportunities within large-scale organizations.</li><li>Lead the full sales cycle from prospecting through contract negotiation and closing.</li><li>Collaborate with internal teams to develop business cases, value propositions, and customer success strategies.</li><li>Create and maintain strategic account plans to identify growth opportunities and strengthen customer engagement.</li><li>Partner with consulting and implementation stakeholders to support digital transformation initiatives.</li><li>Provide accurate sales forecasts, pipeline updates, and market intelligence to leadership.</li></ul> Your Skills <ul><li>Proven success exceeding sales targets within a B2B SaaS or enterprise software environment.</li><li>Experience selling complex solutions to large enterprise organizations.</li><li>Strong track record of engaging and influencing C-level executives.</li><li>Excellent account planning, business development, and relationship management skills.</li><li>Ability to articulate business value using ROI- and cost-based approaches.</li><li>Experience working cross-functionally with sales, consulting, and solutions teams.</li><li>Native-level Japanese or JLPT N1 proficiency.</li><li>Business-level English communication skills.</li></ul> Key Highlights of the Role <ul><li>Strategic enterprise sales position targeting major organizations in Japan.</li><li>Opportunity to engage directly with senior executive stakeholders.</li><li>High-impact role driving business growth and digital transformation initiatives.</li><li>Collaborative international environment with strong career growth potential.</li></ul> Location Tokyo Salary20 million yen Reference Number: 06940-0013479180 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c2VyaW5hLmhhdGFrZXlhbWEuNjA3MDAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-27T07:47:51Z

Account Manager

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA leading global provider of cloud-based software solutions for the insurance industry, supporting insurers across policy administration, billing, claims management, underwriting, and digital transformation initiatives. The company partners with insurance organizations worldwide to improve operational efficiency, customer experience, and business performance. The Role<ul><li>Manage and expand relationships with key insurance-industry clients in Japan.</li><li>Drive revenue growth through account development, renewals, cross-selling, and upselling opportunities.</li><li>Collaborate with regional and global teams to deliver high-quality solutions and ensure customer success.</li></ul> Your Skills <ul><li>Experience in Account Management, Sales, Business Development, or Client Relationship Management within the software, technology, or insurance industry.</li><li>Strong stakeholder management and communication skills, with the ability to engage both business and technical audiences.</li><li>Business-level Japanese and strong English communication skills in an international environment.</li></ul> Key Highlights of the Role <ul><li>Join a globally recognized software company serving leading insurance organizations.</li><li>Work closely with senior decision-makers at major insurance companies in Japan.</li><li>International and collaborative environment with opportunities for career growth and regional exposure.</li></ul> Location Tokyo Salary10 million yen Reference Number: 06940-0013513959 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjA1NjcwLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-10-08T05:21:52Z

AR Accountant

Tokyo,
remote
Permanent
7.0M - 9.0M JPY / Yearly
Company ProfileA prestigious international luxury retail company is seeking a Senior Accountant (Accounts Receivable) to join its finance team in Tokyo. This role will be responsible for end-to-end accounts receivable operations, revenue reconciliation, and financial reporting while partnering closely with both local and regional stakeholders. This is an excellent opportunity for an experienced accounting professional looking to develop their career within a world-class luxury brand known for its craftsmanship, innovation, and commitment to excellence. The Role<ul><li>Manage all aspects of Accounts Receivable operations, including customer billing, collections, and cash application</li><li>Perform sales and revenue reconciliations across retail, wholesale, and e-commerce channels</li><li>Support month-end and year-end closing activities related to AR and revenue accounting</li><li>Monitor aging reports and proactively manage outstanding receivables</li><li>Prepare journal entries, account reconciliations, and supporting schedules</li><li>Ensure compliance with accounting policies, internal controls, and audit requirements</li><li>Partner with commercial, retail, and customer service teams to resolve billing and payment issues</li><li>Support financial reporting and analysis for local and regional management</li><li>Participate in process improvement and automation initiatives to enhance efficiency and accuracy</li></ul> Your Skills <ul><li>Bachelor's degree in Accounting, Finance, or a related discipline</li><li>5+ years of accounting experience with strong exposure to Accounts Receivable and revenue accounting</li><li>Experience within multinational companies, retail, consumer goods, luxury, or related industries preferred</li><li>Strong understanding of accounting principles and financial controls</li><li>Fluent Japanese and business-level English communication skills</li><li>Advanced Excel skills and experience working with ERP systems</li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment</li></ul> Preferred Qualifications<ul><li>Experience within luxury retail, fashion, consumer goods, or hospitality sectors</li><li>Knowledge of IFRS and multinational reporting environments</li><li>CPA, USCPA, Nissho Boki, or related accounting qualifications are advantageous</li></ul> Key Highlights of the Role <ul><li>Opportunity to work for a globally renowned luxury brand</li><li>International and collaborative work environment</li><li>Strong focus on employee development and career progression</li><li>Exposure to regional and global finance teams</li><li>Stable organization with an iconic premium brand portfolio</li></ul> Location Tokyo Salary7 - 9 million yen Reference Number: 06940-0013488080<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE4MDY0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-14T05:46:39Z

Financial Planning & Analysis Manager

Tokyo,
remote
Permanent
7.0M - 10.0M JPY / Yearly
Company ProfileOur client is a leading global marketing and communications group that helps some of the world's most recognized brands accelerate growth through creativity, data, technology, and commerce. With an integrated offering spanning brand strategy, digital transformation, customer experience, and performance marketing, the company operates across numerous international markets and serves a diverse portfolio of blue-chip clients. The Japan business combines entrepreneurial energy with global best practices, creating an environment where commercial finance professionals can make a meaningful impact on business performance. The RoleThe company is seeking an experienced Commercial Finance Manager to serve as a key business partner to senior leadership. This role will lead financial planning, commercial analysis, client profitability management, and strategic decision support while helping drive sustainable growth across the organization. Key Responsibilities<ul><li>Partner with business leaders on commercial and strategic decision-making</li><li>Lead forecasting, budgeting, and long-range planning activities</li><li>Analyze client and project profitability to improve business performance</li><li>Provide financial guidance on pricing, resource allocation, and investment decisions</li><li>Deliver insightful management reporting and presentations</li><li>Identify risks and opportunities across the business</li><li>Support business case development and financial modeling</li><li>Drive process improvements and enhance financial performance management capabilities</li></ul> Your Skills <ul><li>Fluent Japanese and business-level English</li><li>Bachelor's degree in Finance, Accounting, Business, or related field</li><li>7+ years of experience in Commercial Finance, FP&A, Finance Business Partnering, or related areas</li><li>Proven experience supporting senior business stakeholders</li><li>Strong analytical and financial modeling skills</li><li>Experience within multinational, professional services, agency, consulting, or project-based environments is advantageous</li><li>Ability to influence and challenge stakeholders through data-driven insights</li></ul> Key Highlights of the Role <ul><li>Highly visible role partnering directly with senior management</li><li>Opportunity to influence strategic and commercial decisions</li><li>Exposure to a global network and international best practices</li><li>Fast-paced, innovative, and collaborative culture</li><li>Broad scope covering forecasting, profitability, strategy, and business partnering</li><li>Strong long-term career development opportunities within a multinational organization</li></ul> Location Tokyo Salary7 - 10 million yen Reference Number: 06940-0013516903 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjUyOTc2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-10-07T01:35:21Z

Senior Legal Counsel

Tokyo,
remote
Permanent
23.0M - 29.0M JPY / Yearly
Company Profile | 企業概要 A global technology services company is seeking a Senior Legal Counsel to support its Japan business. The company helps major enterprises manage and modernize critical IT systems across infrastructure, cloud, cybersecurity, data, and AI. The Role | 職務内容<ul><li>Provide practical, commercially focused legal advice to Japan business leaders.</li><li>Review and negotiate complex customer contracts and advise on major commercial transactions.</li><li>Handle escalated legal matters from the Contracts & Negotiations team, recommending negotiation strategies and risk mitigation measures.</li><li>Advise on general corporate, employment, compliance, and post-contract disputes.</li><li>Support legal matters across technology services, including managed infrastructure, cloud, cybersecurity, Data & AI, and consulting.</li><li>Collaborate with US-based and global legal colleagues, customers, and business stakeholders in Japanese and English.</li></ul> Your Skills | 応募資格<ul><li>Approximately 12+ years of post-qualification experience in a law firm or corporate legal department.</li><li>Qualified lawyer in Japan or a major common-law jurisdiction; Japanese qualification is strongly preferred.</li><li>Strong experience in complex commercial contracts, customer negotiations, and legal risk assessment.</li><li>Broad corporate legal knowledge, including experience handling Japanese employment and labor matters.</li><li>Excellent Japanese and English skills for legal advice, drafting, and negotiation.</li><li>Commercial judgment and the ability to manage matters independently.</li><li>Technology-sector experience is advantageous; relevant experience from other industries is welcome.</li></ul> Key Highlights of the Role | おすすめのポイント<ul><li>Take ownership of significant commercial matters within an international business.</li><li>Work closely with Japan leadership and global legal teams.</li><li>Gain broad exposure to evolving technology and service offerings.</li><li>Enjoy substantial autonomy within a lean legal organization.</li><li>Primarily remote working, with approximately one office day per week in central Tokyo, depending on business needs.</li><li>Annual compensation up to approximately ¥29M, depending on experience and package structure.</li></ul> Location | 勤務地Tokyo Salary | 給与23 - 29 million yen Reference Number | 参照番号: 67040-0013527809 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/RGFsZS5JYmFkdXJyYWhtYW4uMjk5NTQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-10-20T06:50:54Z

Technical Sales Engineer

Tokyo,
remote
Permanent
7.0M - 7.0M JPY / Yearly
Company ProfileA global provider of automotive refinishing and paint mixing solutions is seeking a Technical Sales Engineer to support business growth in Japan. The Role1) Field Technician (70%)<ul><li>Provide technical support to customers by addressing inquiries related to equipment operation, spare parts, troubleshooting, and machine performance.</li><li>Conduct on-site visits for repairs, demonstrations, installations, and technical training, working closely with local and overseas technical experts to resolve issues effectively.</li></ul>2) Sales Support (30%)<ul><li>Prepare and manage customer quotations, sales reports, forecasts, and related documentation using internal systems and Excel, ensuring accuracy and timely follow-up.</li><li>Communicate professionally with internal and external stakeholders regarding quotations, delivery schedules, inventory status, sales progress, and other non-technical requests.</li></ul> Your Skills <ul><li>Experience in technical sales, application engineering, or customer-facing technical support, preferably within automotive, industrial equipment, coatings, or related industries.</li></ul> Key Highlights of the Role <ul><li>Join a globally recognized technology company serving the automotive refinish industry.</li></ul> Location Tokyo Salary7 million yen Reference Number: 06940-0013490396 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjI1NDEyLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-04T04:37:07Z

Payroll Consultant

Tokyo,
remote
Contract
9.0M - 13.0M JPY / Yearly
Company Profile | 企業概要 A global business services provider supporting international and domestic companies with payroll, HR administration, and related outsourcing solutions is looking for an experienced professional to join on a mid-term project as an independent consultant and support the expansion of its client onboarding function. The Role | 職務内容<ul><li>Take ownership of several client implementation projects within the payroll and HR services area.</li><li>Act as the main bridge between clients and internal teams to make sure new services are launched smoothly and expectations are aligned from the beginning.</li><li>Review client needs, identify potential delivery risks, and help shape realistic implementation plans.</li><li>Keep multiple projects moving at the same time by coordinating priorities, timelines, resources, and key stakeholders.</li><li>Support the internal onboarding and support teams with day-to-day direction, workload management, and team development.</li><li>Work closely with commercial and delivery teams to improve the transition from new business discussions into live service.</li><li>Identify areas where processes can be simplified, standardized, or improved to create a more consistent client onboarding experience.</li><li>Provide senior management with clear visibility on project progress, risks, resource gaps, and areas requiring attention.</li></ul> Your Skills | 応募資格<ul><li>Experience in payroll, HR operations, HR outsourcing, shared services, or related professional services.</li><li>Strong project management and stakeholder management skills, with the ability to coordinate multiple workstreams and priorities.</li><li>Comfortable working cross-functionally with Sales, operations, and client-facing teams in an international environment.</li></ul> Key Highlights of the Role | おすすめのポイント<ul><li>Take ownership of key client onboarding projects from the early planning stage through successful implementation.</li><li>Work directly with corporate clients and senior internal stakeholders across Sales, Delivery, and HR services.</li><li>Join an international organization where process improvement and service quality are key priorities.</li></ul> Location | 勤務地Tokyo Salary | 給与9 - 13 million yen Reference Number | 参照番号: 67040-0013483970 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/aGFiaWJhaC5udXJ1bC44ODkyMS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-08-13T00:48:57Z

In-house - Business Strategy Director - FMCG

Tokyo,
remote
Permanent
18.0M - 23.0M JPY / Yearly
*Fluent level Japanese is needed Company ProfileA large, diversified retail and consumer services group operating multiple business lines, currently undergoing a major organization-wide transformation. The Role The organization currently leans heavily toward execution and is looking to strengthen its strategic capability. This role is responsible for bringing a business-strategy lens to a core business unit and leading its transformation from concept through execution. The Director will define the mid- to long-term growth strategy based on market, customer, competitive, and profitability analysis, identify priority issues, set the strategic agenda, build execution roadmaps, and drive key initiatives forward - engaging senior management and stakeholders in both Japanese and English. Key Responsibilities<ul><li>Develop the mid- to long-term strategy for the relevant business unit and translate it into a transformation roadmap, based on analysis of market, customer, competitive, and profitability dynamics</li><li>Define and prioritize strategic themes, and build execution plans with clear investment decisions and KPIs</li><li>Drive execution of strategic initiatives in partnership with Sales, Operations, Finance, HR, IT, and other departments</li><li>Report to senior management on business issues, strategic options, ROI, and progress; support key decisions and resolve issues as they arise</li><li>Align with global/regional stakeholders to build consensus on strategic direction</li><li>Help embed strategic thinking and prioritization into an organization that has historically been execution-focused, and support longer-term planning capability</li></ul> Your Skills <ul><li>Business-level Japanese and English, with the ability to negotiate and build consensus with senior management and global stakeholders</li><li>Working experience in Consulting/FMCG/Retail/Logistics/Trading Companies... are welcome to apply</li><li>Can manage a team above 10ppl</li><li>Track record of developing and executing business strategy end-to-end, ideally from an operating company, consulting firm, or similar environment</li><li>Strong analytical and problem-framing skills - able to identify root causes and structure complex issues into clear, decision-ready insights</li><li>Strategic thinking to define the future state of the business, paired with the ownership to see it through to execution</li><li>Strong leadership and stakeholder management, able to drive cross-functional projects across differing interests</li><li>Sound business judgment, balancing revenue, profitability, ROI, and operational impact, with the ability to act under ambiguity</li><li>Strong communication skills across both senior management and frontline teams</li></ul> Key Highlights of the Role <ul><li>New position in the company</li><li>Strategy + execution, not just planning</li><li>Broad, cross-functional experience</li></ul> Location Tokyo Salary18 - 23 million yen Reference Number: 06940-0013478213 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNzg5ODcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-29T00:43:59Z

In-House Cloud Architect - (Leading Consumer goods distributor)

Tokyo,
remote
Permanent
10.0M - 15.0M JPY / Yearly
Company Profile A leading Global beverage enterprise with over 10k employees in Japan, producing and distributing diverse products across the country. Operating independently with a commitment to innovation, it collaborates with a global brand while catering to local preferences. The Role The company is upgrading its entire digital system and transitioning to a completely new cloud environment. Currently, they lack strong technical experts to successfully execute this large-scale project alongside the IT organization. Primary Responsibilities <ul><li>Architect end-to-end SAP technical solutions (sizing, HA/DR, performance)</li><li>Build Azure infrastructure for SAP workloads (VMs, storage, networking)</li><li>Implement monitoring, backup, and security frameworks</li><li>Integrate BTP, RISE with SAP, and hybrid cloud models</li><li>Drive cost optimization and governance standards</li><li>Partner with stakeholders on migration/transformation projects</li></ul>Core Requirements <ul><li>Experience: 12+ years in IT infrastructure</li><li>Azure cloud architecture: 5+ years minimum</li><li>SAP S/4HANA implementations: 2+ full lifecycle projects preferred</li><li>FMCG/retail sector: strong preference</li></ul> Your Skills <ul><li>Azure expertise: Hub-Spoke topology, Landing Zones, networking, security, cost governance</li><li>SAP Basis + HA/DR configurations (HANA replication, SQL Always On, Data Guard)</li><li>DevOps automation: IaC, CI/CD pipelines, GitHub</li><li>Multi-OS/database environments: Linux, Windows, Oracle, HANA, DB2, SQL Server</li><li>Native level of Japanese communication skill will be needed for this role</li></ul> Key Highlights of the Role <ul><li>You can play a key role as the strategic mind behind cloud architecture and have a good size of change management team and IT operational team to support achieve your goals</li><li>Completely global environment</li><li>Large-scale enterprise projects</li></ul> Location Tokyo Salary 10 - 15 million yen Reference Number: 06940-0013373737 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uOTAxMzguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-29T00:52:30Z

IT Consultant

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
<div><h1>Company Profile</h1>A global business and technology consulting firm that helps organizations drive digital transformation, technology modernization, cloud adoption, data-driven decision-making, and AI-enabled innovation. The company partners with clients across multiple industries to deliver strategic initiatives, large-scale technology programs, and sustainable business outcomes.<h1>The Role</h1><ul><li>Support clients in developing and executing technology transformation strategies.</li><li>Lead or contribute to complex IT and digital transformation projects from planning through implementation.</li><li>Collaborate with business stakeholders, technical teams, and project leadership to deliver measurable business value.</li><li>Assess current technology landscapes and recommend innovative solutions to improve operational effectiveness and customer outcomes.</li><li>Facilitate communications between business and technical teams to ensure successful project delivery.</li></ul><h1>Your Skills</h1><ul><li>Experience in IT consulting, technology strategy, digital transformation, or project management.</li><li>Ability to engage with executive stakeholders and cross-functional teams.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Understanding of enterprise technologies, cloud platforms, data, AI, or modern application architectures.</li><li>Experience delivering large-scale business or technology projects.</li></ul><h1>Key Highlights of the Role</h1><ul><li>Opportunity to work on high-profile digital transformation initiatives.</li><li>Exposure to emerging technologies including AI, cloud, data platforms, and modern enterprise solutions.</li><li>Collaboration with diverse clients across multiple industries.</li><li>Strong career development opportunities within a growing global consulting environment.</li><li>Highly collaborative and people-focused culture.</li></ul><h1>Location</h1>Tokyo<h1>Salary</h1>JPY 10,000,000Reference Number: 06940-0013496992 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div> <img src="https://counter.adcourier.com/TWlraXRvLk5haXRvLjExMjA4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-11T05:57:11Z

Sales Director

Tokyo,
remote
Permanent
35.0M - 35.0M JPY / Yearly
Company Profile<div>A global enterprise software company providing AI-powered solutions that help retailers, consumer brands, and manufacturers streamline product development, planning, and commercialization processes.</div> The RoleKey Responsibilities<ul><li>Define and execute the go-to-market strategy for Japan.</li><li>Lead and develop a high-performing enterprise sales team.</li><li>Drive new business acquisition and revenue growth.</li><li>Build trusted relationships with C-level stakeholders and strategic customers.</li><li>Manage complex sales opportunities and contract negotiations.</li><li>Partner with cross-functional teams to ensure customer success.</li><li>Strengthen market presence through industry engagement and business development activities.</li></ul> Your Skills <ul><li>10+ years of enterprise software or SaaS sales experience.</li><li>Proven success leading sales teams and driving revenue growth.</li><li>Strong track record of managing complex enterprise sales cycles.</li><li>Experience engaging and influencing C-level stakeholders.</li><li>Expertise in consultative and solution-based selling.</li><li>Excellent leadership, communication, and negotiation skills.</li><li>Fluent Japanese and business-level English.</li></ul>Preferred:<ul><li>Experience in retail, consumer goods, manufacturing, or related industries.</li><li>Background in high-growth technology or SaaS environments.</li><li>Bachelor's degree required; MBA is a plus.</li><li>Experience in software sales, ERP or PLM is preferred</li></ul> Location Tokyo Salary35 million yen Reference Number: 06940-0013482087 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuODY4MjYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-09-03T07:13:18Z

Financial Planning Analyst

Tokyo,
remote
Permanent
6.0M - 8.0M JPY / Yearly
Company ProfileOur client is a global leader in the premium consumer and lifestyle industry, managing a portfolio of internationally recognized brands. With a strong presence across key markets, the company combines innovation, craftsmanship, and customer focus to drive continued growth. This role offers the opportunity to work in a dynamic, multicultural environment and partner closely with both local and regional business leaders. The Role<ul><li>Support annual budgeting, forecasting, and long-range planning processes.</li><li>Analyze financial and operational performance, providing actionable recommendations to management.</li><li>Prepare monthly management reports, variance analyses, and business reviews.</li><li>Partner with commercial and functional teams to support strategic decision-making.</li><li>Identify risks and opportunities, delivering insights to improve business performance.</li><li>Support ad hoc financial modeling, scenario planning, and investment analyses.</li><li>Assist in process improvements and reporting enhancements to drive efficiency.</li></ul> Your Skills <ul><li>Minimum 5 years of FP&A, commercial finance, or financial analysis experience.</li><li>Strong experience in budgeting, forecasting, financial modeling, and management reporting.</li><li>Proven ability to partner with non-finance stakeholders and influence decision-making.</li><li>Advanced Excel skills; experience with ERP and reporting systems is preferred.</li><li>Fluent Japanese and business-level English required.</li><li>Strong analytical, communication, and presentation skills.</li><li>University degree in Finance, Accounting, Business, Economics, or a related field.</li></ul> Key Highlights of the Role <ul><li>Opportunity to join a globally recognized lifestyle and consumer brand.</li><li>Regional exposure and close interaction with senior business leaders.</li><li>Dynamic, collaborative, and international work environment.</li><li>Competitive compensation and attractive benefits package.</li><li>Clear opportunities for professional growth and career development.</li></ul> Location Tokyo Salary6 - 8 million yen Reference Number: 06940-0013509227 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjQzMzU1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-28T02:22:07Z

Accounting Manager

Tokyo,
remote
Permanent
8.0M - 11.0M JPY / Yearly
Company ProfileOur client is a globally recognized consumer products company with a strong brand presence and a passionate customer base. They are currently seeking an experienced AP / AR Manager to lead transactional finance operations while driving process and system enhancements across the organization. The RoleReporting to senior finance leadership, you will oversee Accounts Payable and Accounts Receivable operations while ensuring accuracy, efficiency, and strong internal controls. This role requires a hands-on leader who is comfortable managing a high volume of transactions and identifying opportunities to improve processes and systems.<ul><li>Manage end-to-end AP and AR operations</li><li>Oversee payment processing, collections, reconciliations, and month-end closing activities</li><li>Lead and develop the AP/AR team</li><li>Drive process improvements and automation initiatives to increase efficiency and control</li><li>Partner with internal stakeholders to improve workflows and resolve operational issues</li><li>Support ERP and finance system enhancement projects</li><li>Ensure compliance with company policies and internal control requirements</li><li>Prepare management reporting and provide insights on working capital performance</li></ul> Your Skills <ul><li>Native-level Japanese and business-level English communication skills</li><li>Proven experience managing AP and/or AR functions within a multinational or fast-paced organization</li><li>Comfortable working in a high-volume, transaction-heavy environment</li><li>Experience leading process improvement, workflow optimization, or system implementation projects</li><li>Strong attention to detail and ability to balance operational execution with strategic improvements</li><li>People management experience preferred</li><li>ERP experience and strong Excel skills required</li></ul> Key Highlights of the Role <ul><li>Opportunity to lead the Accounts Payable and Accounts Receivable functions for a well-known global consumer brand</li><li>Key role in driving finance process optimization and system improvements</li><li>Collaborative international environment with exposure to regional and global stakeholders</li><li>High-visibility position with direct impact on operational efficiency and cash management</li><li>Dynamic business environment suited to professionals who enjoy both hands-on execution and continuous improvement initiatives</li><li>Great work life balance</li></ul> Location Tokyo Salary8 - 11 million yen Reference Number: 06940-0013495350<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE1NzA2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-28T02:32:42Z

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