8 results for Crm Manager in Tokyo, Tōkyō

IT Service Delivery Manager - CRM / eCommerce

Tokyo,
remote
Permanent
9.0M - 11.5M JPY / Yearly
Company ProfileAn instantly recognizable beauty, skincare, and cosmetics company who have operations globally, and a strong and established presence in Japan. The Role<ul><li>You'll manage service delivery (including ticket and incident management) relating to a range of digital systems such as CRM/eCommerce platforms.</li><li>You'll also be supporting business stakeholders to prioritize tickets and identify areas for system enhancements and process improvements.</li><li>The goal is to improve the end user experience - so you'll work with vendors and internal stakeholders alike to achieve this.</li></ul> Your Skills <ul><li>High business level Japanese and English are mandatory.</li><li>IT operations / service delivery background with a specific focus on CRM / eCommerce systems.</li><li>Experience with Salesforce Marketing Cloud / Salesforce Commerce Cloud or GCP would be a big advantage.</li></ul> Key Highlights of the Role <ul><li>You'll be part of a well-known and stable global business, with upwards mobility both inside and outside of Japan.</li><li>You'll manage both internal and external stakeholders daily, making use of your Japanese and English skills in this truly international environment.</li><li>You'll be working in an innovative industry that constantly builds new solutions to reach and engage with its customer base.</li></ul> Location Tokyo Salary9 - 11.5 million yen Reference Number: 06940-0013450785 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjkyMjEzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-11T06:21:07Z

Sales Manager

Tokyo,
remote
Permanent
9.0M - 9.0M JPY / Yearly
The Role<ul><li>Assess the industrial IoT landscape in Japan to pinpoint major stakeholders and priority accounts.</li><li>Create and implement a strategic sales approach centered on proactive prospecting and outbound business development.</li><li>Establish and maintain strong relationships with end users, system integrators, and channel partners.</li><li>Identify customers' technical and commercial requirements and position the company as a reliable long-term partner.</li><li>Draft commercial proposals, lead contract negotiations, and regularly meet or surpass sales goals.</li><li>Use CRM platforms to manage the sales pipeline, project revenue, monitor KPIs, and coordinate with internal teams.</li><li>Represent the company at trade shows, networking functions, and industry events in Japan.</li></ul>Location Tokyo Salary9 million yen Reference Number: 06940-0013424154 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjcxODMzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-18T01:26:24Z

Business Development Manager

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile<ul><li>A high-growth technology organization developing advanced AI solutions is seeking a strategic business leader to drive expansion across its AI-related product portfolio. The organization focuses on AI agents and MCP servers while building scalable customer implementation models and strengthening collaboration across product, engineering, and commercial functions. Based on general knowledge.</li></ul>The Role<ul><li>Develop and execute the go-to-market strategy across AI-related products, with a particular focus on AI agents and MCP servers</li><li>Lead business strategy development and promotion in alignment with the product roadmap, business planning, and KPI design</li><li>Drive pricing strategy, packaging, and sales enablement initiatives</li><li>Develop targeting and approach strategies for new customer acquisition</li><li>Build a scalable customer onboarding and implementation support structure, including transition design from FDE to Customer Success</li><li>Translate customer engagement, value validation, and product feedback into the product roadmap</li><li>Propose AI solutions to customers based on business needs and use cases</li><li>Measure ROI for implemented customers and structure repeatable success cases</li><li>Lead cross-functional projects in collaboration with the CTO Office, Product, PM, and Sales teams</li><li>Work closely with the development team, including FDE</li><li>Report to senior leadership and support executive decision-making</li></ul>Your Skills<ul><li>Proven experience in business strategy development and execution within AI, SaaS, or advanced technology environments</li><li>Strong knowledge of go-to-market planning, business planning, KPI design, pricing, and packaging</li><li>Ability to lead customer proposals, implementation design, ROI measurement, and success case development end-to-end</li><li>Strong cross-functional project leadership and stakeholder management skills</li><li>Experience supporting executive reporting and strategic decision-making</li></ul>Key Highlights of the Role<ul><li>Opportunity to lead the commercial strategy of a cutting-edge AI product portfolio</li><li>High-impact position with close collaboration across leadership, product, engineering, and sales teams</li><li>Ability to directly influence both customer value creation and future product direction</li></ul>Location TokyoSalary 15,000,000 yenReference Number 06940-0013443187 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWlraXRvLk5haXRvLjc4OTYzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-18T08:24:44Z

Business Development Manager

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile With strong momentum behind digital transformation in Japan's financial services sector, an expanding FinTech team is seeking professionals who can help drive the modernization of financial systems. While client-facing work in the financial domain may sometimes be perceived as conservative or focused on defensive development, this role offers the opportunity to work with forward-thinking clients who want to embrace change through cloud-based solutions, mobile technologies, and AI-driven approaches. The Role<ul><li>Drive modernization projects for financial systems</li><li>Lead the implementation of solutions using cloud, mobile, and AI technologies</li><li>Partner with clients to support digital transformation and business innovation in the financial sector</li></ul> Your Skills<ul><li>Experience in financial systems or strong knowledge of the financial services domain</li><li>Understanding of cloud, mobile, or AI-related technologies</li><li>Strong communication skills and the ability to work closely with clients and stakeholders</li></ul> Key Highlights of the Role<ul><li>Opportunity to join a high-growth area supported by the expansion of financial DX in Japan</li><li>Chance to work on forward-looking projects using modern technologies within the financial sector</li><li>Meaningful role with direct impact on client transformation and innovation</li></ul> Location Tokyo Salary 15 million yen Reference Number 06940-0013408970 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNjM5MDEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-17T08:39:28Z

Product Manager

Tokyo,
remote
Permanent
10.0M - 15.0M JPY / Yearly
Company Profile A fast-growing travel tech company powering direct bookings for 8,000+ hotels across APAC is building its Gen AI product capability - and looking for the first PdM to own it end-to-end. The Role <ul><li>Travelers are moving from Google and OTAs to AI tools for planning and booking. Hotels not structured for AI discovery are becoming invisible - you'd be solving that at scale across APAC.</li><li>This is a net-new IC role reporting to the VP of Product, with a dedicated squad and four distinct workstreams: AEO (AI discoverability), agentic commerce via MCP/UCP protocols, traveler-facing AI agents, and an AI Concierge Manager for hotel operators.</li><li>You'll work day-to-day with the ML team, data engineers, backend devs, and Deep Learning Engineering Director - and be expected to get into bug investigation and QA when it matters.</li></ul> Your Skills <ul><li>5+ years of product management experience is required.</li><li>A minimum of 2 years building AI/ML-powered products is a hard requirement - candidates without this will not be progressed.</li><li>Working knowledge of AI agents, API design, and MCP/UCP protocols; you don't need to write the code, but you need to reason about the architecture.</li><li>You measure success in AI Discovery Share, zero-click conversions, and direct revenue - not feature delivery.</li><li>Professional English fluency required; Japanese proficiency is a plus.</li></ul> Key Highlights of the Role <ul><li>Be the first PdM owning Gen AI strategy at a company with real APAC hotel distribution - full mandate, no predecessor to inherit from.</li><li>OKRs are proposed bottom-up by PdMs; senior ICs operate with genuine autonomy over their roadmap.</li><li>Base-only compensation with no bonus split - higher monthly take-home than bonus-inclusive packages at comparable companies.</li><li>Full flextime, no core hours, hybrid 2 days in-office at Nishi-Shinjuku.</li><li>The entire interview process - including CV review - is conducted in English.</li></ul> Location Tokyo Salary 10 - 15 million yen Reference Number: 06940-0013418736 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/S2hhbmcuTGUuMjc4MzkuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-02T06:40:59Z

Strategy Director

Tokyo,
remote
Permanent
16.0M - 16.0M JPY / Yearly
<h2 id="company-profile">Company Profile</h2><ul><li>Our client is a global insurance organization with a strong and well-established presence in Japan. The company is currently seeking a high-caliber professional to lead strategic planning and transformation initiatives. This position will play a critical role in shaping the organization's strategic direction and ensuring execution remains aligned with a fast-changing business environment.</li></ul><h2> </h2><h2 id="the-role">The Role</h2><ul><li>Lead the development and refinement of mid- to long-term corporate strategy based on market trends, competitive dynamics, customer needs, and technological developments</li><li>Drive the planning and execution of cross-functional strategic initiatives, including areas such as partnerships, customer experience enhancement, and organizational transformation</li><li>Manage the strategic portfolio by prioritizing key initiatives and presenting optimized recommendations to senior leadership</li><li>Track critical KPIs and monitor progress of major initiatives, providing insights and recommendations to senior management as well as regional and global stakeholders</li></ul><h2> </h2><h2 id="your-skills">Your Skills</h2><ul><li>5+ years of experience in corporate strategy, business planning, or portfolio management within the insurance industry</li><li>Consulting firm experience is an advantage</li><li>Strong understanding of the insurance business across functions such as distribution, operations, product, and marketing</li><li>Excellent analytical and problem-solving skills</li><li>Proven ability to manage cross-functional stakeholders effectively</li><li>Fluent Japanese and business-level English are required</li></ul><h2> </h2><h2 id="key-highlights-of-the-role">Key Highlights of the Role</h2><ul><li>Opportunity to influence corporate strategy at a well-established global insurance platform</li><li>High-visibility role with exposure to senior leadership and regional/global stakeholders</li><li>Broad scope spanning strategy development, transformation execution, portfolio management, and performance monitoring</li></ul><h2> </h2><h2>Location</h2>Tokyo<h2> </h2><h2 id="annual-salary">Annual Salary</h2>16,000,000 yen<h2> </h2><h2 id="reference-number">Reference Number</h2>06940-0013417094 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/QWxiZXJ0by5GdXJsYW4uODczMzQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-05-01T01:46:10Z

IT Business Partner - Healthcare

Tokyo,
remote
Permanent
10.0M - 12.0M JPY / Yearly
Company ProfileEuropean headquartered medical technology company with a strong presence in Japan, and a majority market share globally for one of their key product lines. The Role<ul><li>You'll be one of several IT business partners, and will work with various business unit heads to ensure IT and department strategies are aligned.</li><li>You'll be leading transformation projects relating to CRM, ServiceNow, ERP, WMS, and other enterprise applications and systems.</li><li>Working with senior stakeholders, you'll be making decisions on IT investment and costing procedures.</li></ul> Your Skills <ul><li>Fluent Japanese and English are mandatory.</li><li>Experience as a business analyst or project manager (with a strong applications background) could potentially translate well.</li><li>You'll be supporting commercial and potentially supply chain focused projects, so any exposure to these domains would be an advantage.</li></ul> Key Highlights of the Role <ul><li>Level-up your career by working in a role that will give you visibility within the Japan and APAC organization at this major medtech firm, that has a track record of promoting internally.</li><li>Work in a bilingual environment at a stable European company with a lower-than-average employee turnover rate.</li><li>Flexible working policy with a generous remote work policy, provided you are within two hours of Tokyo.</li></ul> Location Tokyo Salary10 - 12 million yen Reference Number: 06940-0013440033 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjYyNjk5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-21T04:49:19Z

Salesforce Commerce Cloud Architect

Tokyo,
remote
Permanent
15.0M - 20.0M JPY / Yearly
Company ProfileA rapidly growing IT Consulting firm who is focusing on CRM and ERP Implementation service. The Role<ul><li>Design and configure solutions using the platform's point-and-click configuration tools to meet business process and application requirements.</li><li>Lead the assessment of business requirements, collection and identification of technical specifications, and the subsequent development of technology solutions.</li><li>Interface with business stakeholders to understand their needs and translate them into configurable software components.</li><li>Develop prototypes using configuration tools and demonstrate these to stakeholders to validate solution approach.</li><li>Collaborate with cross-functional teams to ensure that the configuration supports the desired business processes.</li><li>Provide expertise in the platform's configuration capabilities during the solution design and implementation phases.</li></ul> Your Skills <ul><li>Salesforce Core Solution Architect (Hands-on)</li><li>Must-have Salesforce Core end-to-end: proven delivery on Commerce Cloud</li><li>Mature org transformations: experience refactoring and standardizing existing orgs, reducing tech debt without disrupting business operations.</li><li>Architecture & governance ownership: defines architecture patterns and guardrails (Apex/Flow/LWC) owns coding standards and review process enforces release readiness across dev → UAT → prod</li><li>Hands-on capability: can actively build and unblock delivery (Apex + Flow, plus practical LWC knowledge), not only produce design documents.</li><li>Integrations at scale: API design/consumption, OAuth, Named Credentials, async patterns, idempotency + error handling; hands-on with middlewares - eg.MuleSoft.</li><li>Strong security model: sharing, permissions, FLS, least privilege; can design enterprise-grade access and data protection.</li><li>Nice-to-have Experience Cloud and/or Field Service (practical familiarity).</li><li>Shield / audit & monitoring awareness (Event Monitoring, audit trails, logging mindset).</li><li>DevOps / release management: Git + CI/CD and working knowledge of Salesforce DevOps Center;</li><li>Fluency in English</li></ul> Key Highlights of the Role <ul><li>Japan sponsorship. No Japanese language certification is needed</li><li>Act as the key stakeholder between Japan and global IT leadership.</li><li>Be part of a rapidly growing firm in Japan with international work environment</li></ul> Location Tokyo Salary15 - 20 million yen Reference Number: 06940-0013452404 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjg5MDk4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-17T00:04:28Z