7 results for Technical Account Manager in Shibuya-ku, Tōkyō

Accounting Manager

Tokyo,
remote
Permanent
10.0M - 14.0M JPY / Yearly
Company Profile<ul><li>A globally recognised consumer brand with a strong presence in Japan, operating a large-scale, highly structured business with both company-owned and franchised operations. Known for its operational excellence, innovation, and strong market position, the company offers a dynamic and fast-paced environment with significant exposure to senior leadership and cross-functional collaboration.</li></ul> The Role<ul><li>As an Accounting Manager, you will play a critical role in leading financial reporting, ensuring compliance, and driving accounting excellence within a complex and high-volume business environment.</li></ul> Key responsibilities include:<ul><li>Oversee monthly, quarterly, and annual close processes</li><li>Prepare and review financial statements and disclosures in line with JGAAP/IFRS/USGAAP</li><li>Manage external and internal audits, including liaison with auditors</li><li>Lead and resolve technical accounting matters requiring judgment</li><li>Drive process improvements and internal control enhancements</li><li>Partner closely with cross-functional stakeholders across finance and operations</li><li>Support system implementations and accounting-related projects</li></ul> Your Skills & Experience<ul><li>Certified Public Accountant (CPA) - required</li><li>Strong experience in financial reporting and technical accounting</li><li>Background in Big 4 audit firms is highly advantageous</li><li>Experience in a multinational or large-scale organisation preferred</li><li>Strong stakeholder management and communication skills</li><li>Ability to work in a fast-paced, evolving environment</li><li>High level of attention to detail with a proactive mindset</li></ul> Key Highlights<ul><li>Join a market-leading global company with a strong brand in Japan</li><li>High visibility role with exposure to senior leadership</li><li>Opportunity to work on complex accounting topics and large-scale projects</li><li>Collaborative environment with cross-functional and international exposure</li><li>Stable yet innovative organisation with clear career progression opportunities</li></ul> Location Tokyo Salary10 - 14 million yen Reference Number: 06940-0013453169 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjI0MTAwLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-12T07:36:53Z

Accountant

Tokyo,
remote
Permanent
6.0M - 9.0M JPY / Yearly
Company ProfileA global energy and commodities business is seeking an Accountant to join its growing finance team in Tokyo. The company operates in highly international markets and plays a critical role in connecting global supply and demand through sophisticated trading, risk management, and optimization activities. Combining the stability of a large corporate group with the pace of an international trading organization, it offers an excellent environment for finance professionals looking to develop specialized accounting expertise. The Role<ul><li>As an Accountant, you will support the Accounting Manager in maintaining accurate financial records, preparing financial reports, and managing day-to-day accounting operations.</li><li>The role offers broad exposure to monthly and quarterly closing, budgeting, fair value accounting, reconciliation processes, and audit support, while working closely with regional and global finance teams.</li></ul> Your Skills <ul><li>2+ years of accounting experience</li><li>Fluent Japanese and English reading/writing skills</li></ul> Key Highlights of the Role <ul><li>Hybrid work environment (3 days in office / 2 days remote)</li><li>Full flex-time system with no core hours</li><li>Exposure to Fair Value Accounting and trading accounting</li><li>International and English-speaking environment</li><li>Close collaboration with regional and global finance teams</li><li>Opportunity to develop IFRS and technical accounting expertise</li><li>Stable business platform with a dynamic and entrepreneurial culture</li><li>Excellent long-term career opportunities within a global organization</li></ul> Location Tokyo Salary6 - 9 million yen Reference Number: 67040-0013455448 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/eXVzdWtlLmhhY2hpbm8uODAwODUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-26T04:11:40Z

Technical Support - International SaaS Vendor

Tokyo,
remote
Permanent
6.0M - 10.0M JPY / Yearly
Technical Support Analyst *Fluent level Japanese will be needed About the Company<ul><li>This is a global leader in end-to-end supply chain management software, supporting more than 40,000 users across 100+ countries. Founded by a small team of engineers, the company has grown into an organization of over 2,000 employees worldwide. Its customers include major manufacturers and global brands across industries such as automotive, healthcare, and consumer goods.</li></ul>Goal of the role:<ul><li>To serve as the customer's first point of contact, diagnosing and resolving technical issues with the SCM software quickly and effectively, to ensure customers' business operations run smoothly with 24/7 global support.</li></ul>About the Team<ul><li>The Customer Support team is the first point of contact for customers after they've purchased the company's software, helping resolve technical issues and close gaps in their use of the product.</li><li>As a Technical Support Analyst, you'll provide support to customers globally in a 24/7 environment, focusing on resolving issues and helping customers succeed with the company's core software platform. You'll work as part of a larger team of analysts in a fast-paced, high-volume environment, combining strong technical skills with a customer-first mindset.</li></ul>What You'll Do<ul><li>Investigate and resolve customer issues quickly, keeping customers updated on progress and timelines</li><li>Diagnose problems and either fix them directly or guide customers through the fix</li><li>Follow up to make sure the solution worked and customers are satisfied</li><li>Take turns on Triage duty: reviewing new cases, assigning them to the right person, and updating case status</li><li>Look past the immediate problem to find the root cause, so it doesn't happen again</li><li>Respond to automated alerts from customer systems</li><li>Handle routine admin tasks for both cloud and on-premise customer setups</li><li>Meet SLA deadlines for all your assigned cases</li><li>Write knowledge base articles on topics you're familiar with</li><li>Work with other teams to resolve urgent or complex issues</li><li>Join the on-call rotation, including occasional after-hours work</li></ul>What We're Looking For<ul><li>Bilingual in Japanese and English</li><li>At least 3 years of experience in technical support for external customers on a software product, ideally in a SaaS environment</li><li>Experience supporting ERP (Enterprise Resource Planning) or supply chain software is a plus</li><li>Familiarity with case management/ticketing systems</li><li>Solid understanding of Windows environments, ERP business software, and web-based applications</li><li>Strong research and troubleshooting skills</li><li>Working knowledge of relational databases and query writing is a plus</li><li>Background in manufacturing, production planning, inventory management, or demand planning (support or planning roles) is a strong plus</li><li>Must be able to meet security and confidentiality requirements for the role (e.g., SOC 2, CGRP)</li></ul>Location TokyoSalary6 - 10 million yen Reference Number: 06940-0013461518 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNjUyOTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-27T05:04:05Z

Sales Manager

Tokyo,
remote
Permanent
9.0M - 9.0M JPY / Yearly
The Role<ul><li>Assess the industrial IoT landscape in Japan to pinpoint major stakeholders and priority accounts.</li><li>Create and implement a strategic sales approach centered on proactive prospecting and outbound business development.</li><li>Establish and maintain strong relationships with end users, system integrators, and channel partners.</li><li>Identify customers' technical and commercial requirements and position the company as a reliable long-term partner.</li><li>Draft commercial proposals, lead contract negotiations, and regularly meet or surpass sales goals.</li><li>Use CRM platforms to manage the sales pipeline, project revenue, monitor KPIs, and coordinate with internal teams.</li><li>Represent the company at trade shows, networking functions, and industry events in Japan.</li></ul>Location Tokyo Salary9 million yen Reference Number: 06940-0013424154 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjcxODMzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-18T01:26:18Z

Pre-Sales Consultant

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company ProfileA global software company that provides cloud-based platforms and digital solutions for the property and casualty insurance industry. Known for helping insurers modernize core operations, the business supports clients with technology that improves agility, efficiency, and customer experience. The Role<ul><li>Engage with customers and internal stakeholders by delivering clear verbal communication and impactful presentations.</li><li>Apply knowledge of cloud computing, SaaS market trends, and software development lifecycle tools such as source control, build systems, and testing frameworks.</li><li>Contribute technical expertise across integration approaches, database concepts, Java-based development, and broader modern programming practices.</li></ul> Your Skills <ul><li>Strong communication skills, including confident presentation delivery and professional written communication.</li><li>Fluency in Japanese, both spoken and written, along with strong English skills for internal collaboration.</li><li>A proactive mindset, natural curiosity, and strong enthusiasm for continuous learning.</li></ul> Key Highlights of the Role <ul><li>Work with technologies and concepts such as modern P&C insurance platforms, Java enterprise solutions, RESTful services, authentication and authorization, and system integration patterns.</li><li>Gain exposure to modern web development, including JavaScript frameworks, Kubernetes, AWS, and related cloud technologies.</li><li>Ideal for someone who brings or wants to build experience in technical pre-sales within a fast-evolving enterprise software environment.</li></ul> Location Tokyo Salary15 million yen Reference Number: 06940-0013439998 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuMzg4MTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-25T07:24:13Z

IT Service Delivery Manager - CRM / eCommerce

Tokyo,
remote
Permanent
9.0M - 11.5M JPY / Yearly
Company ProfileAn instantly recognizable beauty, skincare, and cosmetics company who have operations globally, and a strong and established presence in Japan. The Role<ul><li>You'll manage service delivery (including ticket and incident management) relating to a range of digital systems such as CRM/eCommerce platforms.</li><li>You'll also be supporting business stakeholders to prioritize tickets and identify areas for system enhancements and process improvements.</li><li>The goal is to improve the end user experience - so you'll work with vendors and internal stakeholders alike to achieve this.</li></ul> Your Skills <ul><li>High business level Japanese and English are mandatory.</li><li>IT operations / service delivery background with a specific focus on CRM / eCommerce systems.</li><li>Experience with Salesforce Marketing Cloud / Salesforce Commerce Cloud or GCP would be a big advantage.</li></ul> Key Highlights of the Role <ul><li>You'll be part of a well-known and stable global business, with upwards mobility both inside and outside of Japan.</li><li>You'll manage both internal and external stakeholders daily, making use of your Japanese and English skills in this truly international environment.</li><li>You'll be working in an innovative industry that constantly builds new solutions to reach and engage with its customer base.</li></ul> Location Tokyo Salary9 - 11.5 million yen Reference Number: 06940-0013450785 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjkyMjEzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-11T06:21:05Z

Sales Manager

Tokyo,
remote
Permanent
30.0M - 40.0M JPY / Yearly
Company profile<ul><li>Exclusive search for a Global fintech platform.</li></ul> The role<ul><li>Manage and mentor the Japan sales team while personally running the full sales cycle from prospect to close.</li><li>Own GTM strategy and execution.</li><li>Build and scale channel partner program.</li></ul> Your skills<ul><li>Experience leading a sales team in Japan, ideally within a tech, SaaS, or fintech environment.</li><li>Hands on experience building a channel or indirect sales program in the Japanese market.</li><li>Deep understanding of the Japan SME and startup landscape.</li><li>Native level Japanese and business English</li></ul> Key highlights <ul><li>Build the Japan GTM strategy.</li><li>Work closely with the Japan GM & APAC Head to boost growth in the region.</li></ul> Salary<ul><li>〜40,000,000 (20,000,000 Base) + RSU</li></ul> Location Tokyo Reference Number: 06940-0013461495 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuNTQ5MzQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-27T04:47:31Z