13 results for Internal It Business Transformation Infrastructure Operations Manager jobs

Internal IT Manager

Kobe,
remote
Permanent
10.0M - 13.0M JPY / Yearly
IT Platform Manager (Kobe) Company ProfileThe Japan subsidiary of a global company operating worldwide in the food and beverage industry. With manufacturing sites, distribution centers, headquarters, and sales offices across the country, the company operates on a stable business foundation with employees from diverse backgrounds. It drives its business in close coordination with global headquarters and regional offices, and there are many opportunities to use English internally. The RoleThis role leads the operation and improvement of the IT infrastructure supporting the business-including cloud, network, servers, storage, virtualization, internal networks, Wi-Fi, and communication tools-across the company's factories, distribution centers, headquarters, and sales offices nationwide. Leading a team of approximately 30, you will work closely with internal departments, domestic and global IT teams, and external partners to deliver IT services that are safe, stable, and cost-efficient, while also driving infrastructure improvements, cloud adoption, security/compliance, and project execution in a role closely connected to the business.<ul><li>Lead the operation and improvement of overall IT infrastructure, including cloud, network, servers, and storage</li><li>Manage multiple IT infrastructure projects, including budget, schedule, and resource coordination</li><li>Ensure stable operation and quality improvement of Wi-Fi, wired networks, servers, etc. at domestic sites</li><li>Investigate and respond to IT infrastructure incidents affecting internal users, and drive recurrence-prevention measures</li><li>Organize response plans during major system outages, communicate with stakeholders, and assess impact</li><li>Coordinate and collaborate with global IT teams, domestic IT teams, and external vendors</li><li>Maintain and improve the IT infrastructure environment from a security, compliance, and risk management perspective</li><li>Support the design and implementation of cloud services underpinning data analytics platforms, IoT, and web/mobile applications</li><li>Understand the challenges and needs of business departments and propose/drive optimal IT solutions</li><li>Develop team members and foster a collaborative team environment</li></ul> Your Skills <ul><li>10+ years of hands-on experience in IT infrastructure</li><li>3+ years of team management experience</li><li>Broad knowledge and experience in IT infrastructure, including enterprise networks, servers, and cloud</li><li>Experience driving work in collaboration with global teams, domestic/international stakeholders, and external vendors</li><li>Experience managing cloud services (AWS, Azure, etc.) and enterprise networks</li><li>Language skills: Business-level English (used when collaborating with overseas IT teams and global stakeholders); Japanese is the primary language used internally</li></ul>|Preferred Qualifications<ul><li>Experience designing and operating IT infrastructure supporting consumer services, web services, mobile applications, etc.</li><li>Knowledge and experience in architecture</li><li>Experience working at a global company or in an organization spanning multiple departments</li><li>Experience managing IT vendors with a focus on quality, cost, and delivery</li><li>Knowledge and hands-on experience with network equipment such as Cisco and Aruba</li><li>Cloud-related certifications</li></ul> Key Highlights of the Role <ul><li>Relocation allowance</li><li>Company housing support</li></ul> Location Kobe Salary10 - 13 million yen Reference Number: 06940-0013458333 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNTU5MTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-25T01:45:07Z

Digital (IT) Manager

Tokyo,
remote
Permanent
8.0M - 12.0M JPY / Yearly
Company Profile We are the Japan arm of a global fresh produce group with sourcing operations across four continents and distribution to over 50 countries. Our Japan business is well established in premium imported products and is actively expanding its product portfolio beyond its core category. We operate within an integrated international supply chain and have a strong foothold in the Japanese market. The Role <ul><li>The Digital (IT) Manager ensures stable IT operations across the Japan business while driving digital initiatives aligned with Group strategy. This role is the key bridge between the Japan business unit and global IT/Digital teams - responsible for effective collaboration, standardization, and delivering measurable business value locally.</li></ul> Key responsibilities Digital & IT delivery (Japan) <ul><li>Implement and support Group IT and digital initiatives, adapting them to local business context</li><li>Manage local IT operations, vendors, and infrastructure to ensure reliability, security, and performance</li><li>Support deployment and adoption of core systems (ERP, business applications, data and reporting tools)</li><li>Drive user adoption through training, communication, and change management</li><li>Collaboration with global IT / digital teams</li></ul><ul><li>Serve as the primary interface between the Japan business unit and global/regional IT and Digital teams</li><li>Translate local business requirements into clear inputs for global solution design and prioritization</li><li>Coordinate rollout of global systems, upgrades, and cybersecurity initiatives in Japan</li><li>Ensure Japan's compliance with Group IT architecture, data standards, and security policies</li><li>Provide local user feedback to global teams to improve system usability and effectiveness</li><li>Participate in global IT governance, project forums, and best-practice sharing</li><li>Business partnership</li></ul><ul><li>Partner with sales, supply chain, finance, and operations to understand needs and pain points</li><li>Propose practical digital and IT solutions that improve efficiency, visibility, and decision-making</li><li>Balance global standards with local execution speed and business priorities</li><li>Governance, security & compliance</li><li>Support IT controls, access management, audits, and compliance with Group and local requirements</li><li>Coordinate local incident management and escalation with global IT teams</li><li>Manage local IT budgets, vendors, and contracts as required</li><li>Continuous improvement</li></ul><ul><li>Identify opportunities to reduce manual work and system fragmentation</li><li>Support improvements in data quality, reporting, and digital maturity</li><li>Contribute to continuously raising IT service levels across the Japan business</li></ul> Qualifications & Experience <ul><li>Bachelor's degree in IT, Engineering, Business, or related field</li><li>7+ years in IT management, digital transformation, or business systems</li><li>Experience in a global or regional matrix organization</li><li>Strong understanding of ERP, business applications, IT operations, and data/reporting</li><li>Fluent Japanese and high business-level English</li><li>Team management or leadership experience is a plus</li></ul> Skills & competencies <ul><li>Strong cross-cultural communication and stakeholder management</li><li>Ability to collaborate with global teams while championing local needs</li><li>Structured problem-solving and execution focus</li><li>High ownership, reliability, and attention to detail</li><li>Comfortable in a fast-paced, evolving business environment</li></ul> Key Highlights of the Role <ul><li>First hire in Japan as for a leadership IT role</li><li>High-visibility position with direct influence on global strategy and cross-regional collaboration</li></ul> Location Tokyo Salary 8 - 12 million yen Reference Number: 06940-0013419571 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMDQ4NTEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-26T00:15:46Z

IT Manager

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
<ul><li>Key Responsibilities<ul><li>Demonstrate strategic vision and strong execution in delivering high-quality internal information and communication technology services that outperform typical market expectations</li><li>Support oversight of the organization's full technology infrastructure, including servers, networks, telecommunications, and cloud-based services</li><li>Maintain strong cybersecurity practices to safeguard confidential client information and preserve privileged communications</li><li>Lead and supervise the desktop support team</li><li>Partner with organizational leadership to create and implement technology strategies that support business goals</li><li>Help develop and maintain relationships with outside vendors, equipment manufacturers, solution partners, and service providers</li><li>Assist with managing the technology budget, including forecasting, expense control, and investment planning</li><li>Create, implement, and uphold technology policies, procedures, and best practices</li><li>Ensure adherence to industry regulations and data privacy requirements</li><li>Lead technology training efforts to improve employee productivity and user adoption of systems</li><li>Develop and carry out disaster recovery and business continuity plans</li></ul>Required Qualifications<ul><li>5-7 years of experience in technology management, ideally within a professional services setting</li><li>Demonstrated experience managing technology infrastructure in a Windows-based and cloud productivity environment</li><li>Experience operating and managing virtualization technologies, including virtual desktop environments and hypervisors, within a large organization</li><li>Adaptable and flexible mindset, with the ability to respond to changing business and environmental conditions and work independently with initiative</li><li>Experience in cybersecurity, data protection, disaster recovery, and business continuity planning</li><li>Strong communication skills, including the ability to explain technical concepts clearly to non-technical employees and administrative leadership</li></ul>Preferred Qualifications<ul><li>Familiarity with technology applications and workflows commonly used in the legal sector</li><li>Experience with industry-specific software platforms for content or case management, or similar systems</li><li>Relevant professional certifications in infrastructure, security, service management, or technical support</li><li>Understanding of compliance requirements and ethical technology considerations within the legal field</li><li>Experience with cloud migration projects and hybrid infrastructure environments</li><li>Knowledge of electronic discovery processes and litigation support tools</li><li>Bachelor's degree in computer science, information technology, or a related discipline, or equivalent practical experience</li></ul>About the Organization<ul><li>This is a full-service law practice with approximately 70 legal professionals and about 40 business support employees</li></ul>Location Tokyo Salary10 million yen Reference Number: 67040-0013410520 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. </li></ul><img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjU4Nzk3LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-04-23T04:58:09Z

Project Portoflio Management Manager

Tokyo,
remote
Permanent
12.0M - 18.0M JPY / Yearly
Company Profile Join the Japan IT division of one of the world's leading global financial services groups, with a presence spanning over 30 countries and a team representing more than 25 nationalities. This organisation is driving a major technology transformation - shifting toward cloud-native platforms, API-driven architecture, and in-house development models that enable IT to deliver high-quality solutions with speed and flexibility across the entire group. The Project Promotion team sits at the heart of this change - owning programme and project-level delivery across Retail and Wholesale businesses. At VP level, you will bring senior leadership presence, deep project governance expertise, and the credibility to influence across complex stakeholder landscapes. The Role<ul><li>Lead large- to medium-scale IT system development projects end-to-end, coordinating across IT divisions and business stakeholders throughout the group</li><li>Apply PMBOK-aligned project management disciplines - scope, schedule, quality, resource planning, budget forecasting, and risk management - to drive consistent, high-quality delivery</li><li>Ensure all projects are executed in line with the group's global governance standards, including security frameworks, architecture principles, and disaster recovery considerations</li><li>Manage flexible scope change and organisational model transitions as the business evolves its operating model and platform strategy</li><li>Build and sustain trusted relationships with senior stakeholders across business and IT, acting as a credible and dependable point of leadership throughout the project lifecycle</li><li>Drive delivery across both Waterfall and Agile methodologies, selecting and adapting the right approach for each initiative</li><li>Champion the group-wide move toward standardised, cloud-native platforms and internal development capabilities</li></ul> Your Skills<ul><li>Demonstrated experience leading large- or medium-scale IT system development projects as a Project or Programme Manager at a senior level</li><li>Solid understanding of integrated management practices within a financial institution, including disaster recovery frameworks and enterprise governance</li><li>Strong communication and negotiation skills, with proven ability to coordinate and influence diverse internal and external stakeholders at senior levels</li><li>Fluent Japanese / Business-level English</li></ul> Key Highlights of the Role<ul><li>Enterprise-scale transformation - lead high-impact programmes at the centre of a group-wide technology modernisation, spanning cloud-native infrastructure, API economy, and platform standardisation across a global financial powerhouse</li><li>Senior influence & visibility - operate at VP level with direct access to senior business and IT leadership, shaping how technology is governed and delivered across both Retail and Wholesale businesses</li><li>World-class environment - join one of Tokyo's most internationally diverse IT teams, with strong investment in employee development, wellbeing, and an inclusive culture built for long-term careers</li></ul> Location Tokyo Salary12 - 16 million yen Reference Number: 67040- 0013417906 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/bHluZHNleS5odWdoZXMuNzI1OTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-04-10T07:25:21Z

IT Business Relationship Manager

Tokyo,
remote
Permanent
15.0M - 20.0M JPY / Yearly
Company Profile<ul><li>Global medical device manufacturer.</li></ul> The Role<ul><li>You will be responsible for defining and executing global IT strategy for one of the company's key business divisions.</li><li>You'll be the face of IT to the business unit; working with senior business and technology stakeholders to ensure the alignment of IT and business strategy.</li><li>You'll be making decisions on IT investment and driving change across the division, at a time of significant business transformation across the company.</li></ul> Your Skills <ul><li>Fluent Japanese and English are mandatory.</li><li>Experience working from a HQ environment, in an IT leadership or senior business partner function.</li><li>Previous exposure to the medical device, healthcare, or pharmaceutical sectors gained either in-house or via consulting.</li></ul> Key Highlights of the Role <ul><li>You'll be leading the technological development of the company's key business division - this is an area where they are a global market leader and have continued to excel and innovate.</li><li>This is essentially a 'mini-GM' type role - this is the chance to lead a global operation from HQ.</li><li>Join a company whose products support the lives of millions of patients globally.</li><li>The company has heavily invested in a major technology and business transformation and is hiring from a position of strength.</li></ul> Location Tokyo Salary15 - 20 million yen Reference Number: 06940-0013415449 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjc5OTU5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-04-07T08:33:08Z

IT Business Solutions Manager

Tokyo,
remote
Permanent
12.0M - 14.0M JPY / Yearly
Overview Our client is a globally recognised leader in the premium sports equipment and lifestyle industry, with operations spanning multiple continents and a well-established presence across Asia-Pacific. Their Japan business operates across multiple channels - including e-commerce, owned retail stores, and third-party retailer networks - supported by an integrated back-office technology environment that connects supply chain, warehouse, and sales systems end to end. This is a hands-on IT management role reporting to the Director of Japan & Asia IT. The IT Business Solutions Manager will act as the key liaison between Japan's business teams and global IT, taking ownership of back-office systems that underpin the company's omnichannel operations - from warehouse and inventory management through to EDI connectivity with external retail partners. The Role<ul><li>Manage the development, implementation, and ongoing support of back-office systems - including ERP, WMS, and EDI - across the company's omnichannel operations spanning e-commerce, owned retail, and third-party retailers</li><li>Lead EDI integration projects connecting the business with third-party retailer and distribution partner systems, ensuring accurate and timely data exchange across the supply chain</li><li>Work closely with business stakeholders and global IT teams to analyse current systems, identify process gaps, and recommend improvements that support operational and commercial goals</li><li>Coordinate with supply chain and warehouse teams to ensure WMS and SCM solutions are optimised and aligned with both local needs and global standards</li><li>Manage outsourced and third-party vendor relationships, overseeing delivery against project specifications and service level expectations</li><li>Liaise between Japan, Asia, and global headquarters to share best practices, stay current on global system developments, and propose enhancements relevant to Japan's business</li><li>Respond to shifting operational demands and, where needed, work with key stakeholders to prioritise projects and manage risks effectively</li></ul> Your Skills <ul><li>University degree in Information Technology, Computer Science, or a related discipline</li><li>At least 10 years of IT experience, with solid hands-on background in back-office systems - particularly ERP, WMS, SCM, and EDI - ideally within a retail, wholesale, or omnichannel business environment</li><li>Practical experience managing EDI connectivity with external retailers or distribution partners</li><li>Familiarity with omnichannel operations - understanding how online, owned retail, and third-party retail channels interact with back-office and supply chain systems</li><li>Experience managing vendors, outsourced teams, and project delivery within a structured IT environment</li><li>Strong communication skills with the ability to work effectively across business and IT teams, both locally and globally</li><li>Business-level proficiency in both Japanese and English; Japanese nationality or JLPT N1 certification preferred</li></ul> Key Highlights of the Role <ul><li>Omnichannel scope - Work at the centre of a multi-channel business, with visibility across e-commerce, retail stores, and third-party retailer operations - and the systems that connect them all</li><li>Back-office ownership - Take meaningful responsibility for ERP, WMS, SCM, and EDI systems that are critical to how the business moves product from warehouse to customer</li><li>Global connectivity - Collaborate with IT and business teams across Asia and globally, bringing a local perspective to an international technology environment</li></ul> Location Tokyo Salary 10 -12 million yen Reference Number: 06940-0013437465 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/bHluZHNleS5odWdoZXMuNDY5ODkuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-05-15T04:41:02Z

Manager, Digital Deployment

Tokyo,
remote
Permanent
13.0M - 13.0M JPY / Yearly
Company ProfileA global payment technology company providing innovative digital payment solutions and services across multiple industries. The firm has a strong presence in Japan and worldwide, enabling seamless and secure transactions for businesses and consumers. The Role<ul><li>Lead the deployment of digital initiatives and technology solutions across various business units</li><li>Collaborate with global and regional teams to align digital strategies with local market needs</li><li>Manage and optimize digital platforms to enhance customer experience and operational efficiency</li></ul> Your Skills <ul><li>Business-level Japanese and English proficiency</li><li>Experience in digital transformation, IT deployment, or technology project management</li><li>Strong stakeholder management and cross-functional collaboration skills</li></ul> Key Highlights of the Role <ul><li>Opportunity to lead digital transformation initiatives in a global environment</li><li>Work closely with international teams and senior stakeholders</li><li>High-impact role with ownership of strategic digital projects in Japan</li></ul> Location Tokyo Salary13 million yen Reference Number: 06940-0013443929 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/QWxiZXJ0by5GdXJsYW4uMDY3ODYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-01T06:50:52Z

IT Director

Tokyo,
remote
Permanent
50.0M - 50.0M JPY / Yearly
Company ProfileA fast-growing AI-focused technology company in Japan, delivering advanced solutions across enterprise clients and digital transformation initiatives. The Role<ul><li>Lead the overall IT strategy and drive technology initiatives aligned with business goals</li><li>Oversee system architecture, infrastructure, and platform development including AI-related solutions</li><li>Manage IT teams and vendors while ensuring scalability, security, and operational efficiency</li></ul> Your Skills <ul><li>Strong experience in IT leadership roles, ideally within AI, tech, or digital industries</li><li>Solid knowledge of system architecture, cloud platforms, and modern development frameworks</li><li>Proven ability to manage cross-functional teams and drive large-scale projects</li></ul> Key Highlights of the Role <ul><li>High visibility and direct impact on business strategy</li><li>Opportunity to lead cutting-edge AI and digital transformation initiatives</li><li>Work in a dynamic and fast-growing organization</li></ul> Location Tokyo Salary50 million yen Reference Number: 06940-0013438373 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWlraXRvLk5haXRvLjA1NDMzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-02T06:14:34Z

Head of IT Infrastructure & Cloud Services

Tokyo,
remote
Permanent
15.0M - 20.0M JPY / Yearly
Company Profile Global FMCG firm, instantly recognizable brand with significant history, scale, and operations in the Japanese market, offering a stable environment. The Role <ul><li>You'll be leading a team of around 30 people focused on the modernization of IT infrastructure and cloud platforms across various business units.</li><li>You'll still be very close to technology, being a technical leader as well as a people manager, so this role would be suitable for someone who was very hands-on until around 3-5 years ago.</li><li>You'll be developing a cloud first strategy and promote adoption of serverless technologies; whilst also focusing on optimizing Azure-based infrastructure that supports critical applications and systems.</li></ul> Your Skills <ul><li>High business Japanese and English are mandatory.</li><li>A strong IT Infrastructure background, focused on networking / cloud. Being focused on service desk/end user support will not be enough for this role.</li><li>Prior direct team leadership experience of around 10-15 people (leading as a PM only will not suffice).</li></ul> Key Highlights of the Role <ul><li>You'll essentially be working from a HQ environment, giving you the opportunity to develop large-scale solutions and impact change in the organization.</li><li>You'll be reporting to a progressive and personable CIO who likes his direct reports to challenge the status quo.</li><li>The company environment will enable you to have ownership and see the impact of your work.</li><li>Hybrid work style with 2-3 days a week in office.</li></ul> Location Tokyo Salary 15 - 20 million yen Reference Number: 06940-0013459088 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjE4NzE4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-01T01:14:47Z

Engineering Manager

Tokyo,
remote
Permanent
12.0M - 18.0M JPY / Yearly
Company Profile<ul><li>A leading global investment bank is seeking a hands-on Lead Software Engineer to own the engineering and development of its enterprise observability platform across its Tokyo-based team.</li></ul> The Role <ul><li>This is a software engineering role - you will design, build, and own the codebase of an enterprise observability platform being standardised across the entire global group, built on the open-source Grafana stack (Loki, Mimir, Tempo, Prometheus, OpenTelemetry).</li><li>You will write production code, own application logic, review architecture, and ship features - not simply operate or monitor existing tools.</li><li>You will lead a team of 4 engineers in Tokyo, collaborating closely with global counterparts in New York, London, and Mumbai to build solutions that serve the entire group.</li><li>This is a highly visible role reporting to the Group Head of Observability, with full engineering ownership - from greenfield development of new platform capabilities to maintaining and improving legacy tooling during migration.</li><li>The platform is setting the foundation for full AI Ops capability - automated anomaly detection, root cause analysis, and ML-generated resolutions - and you will be a key contributor to that roadmap.</li></ul> Your Skills <ul><li>Strong software engineering background with a proven track record of shipping production-grade application code and owning large codebases.</li><li>Proficiency in Java and Python (5+ years) - these are your primary development languages, not just scripting tools.</li><li>Experience building or contributing to platform engineering or developer tooling at scale - you have built things other engineers depend on.</li><li>Familiarity with the Grafana observability stack (Grafana UI, Loki, Mimir, Tempo, Prometheus, OpenTelemetry) - either as a builder or a hands-on user ready to go deeper.</li><li>Strong engineering judgement - able to identify fundamental design flaws, propose solutions, and drive them to completion independently.</li><li>Business-level English is non-negotiable; Japanese is preferred but flexible for an exceptional engineering profile.</li><li>A genuine enthusiasm for AI tooling and a drive to transform traditional ways of building systems.</li></ul> Key Highlights of the Role <ul><li>Own the engineering of a platform the entire IT organisation of a global bank depends on - high visibility, high impact.</li><li>Build with a modern open-source stack with a clear AI Ops roadmap - this is not legacy maintenance work.</li><li>Join at roughly 30% through the transformation - significant greenfield engineering still ahead.</li><li>Collaborate with a global team of 20 across New York, London, Mumbai, and Tokyo.</li><li>A well-funded initiative with strong executive sponsorship and a clear, ambitious roadma</li></ul> Location Tokyo Salary 12 - 18 million yen Reference Number: 06940-0013437455 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c3VlLnRpbmcuNTU0NDAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-02T00:39:29Z

IT Business Partner

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile<ul><li>A global leader in smart buildings, energy solutions, and integrated infrastructure technologies</li></ul> The Role<ul><li>tokyoAct as the key liaison between IT and business units to align technology initiatives with business needs</li><li>Drive IT project delivery and digital transformation initiatives across business functions</li><li>Identify opportunities to improve processes and leverage technology for operational efficiency</li></ul> Your Skills <ul><li>Experience as an IT Business Partner, Business Analyst, or similar role bridging IT and business</li><li>Strong understanding of enterprise IT systems, applications, and project delivery</li><li>Excellent stakeholder management skills with business-level Japanese and English</li></ul> Key Highlights of the Role <ul><li>Opportunity to drive digital transformation and innovation initiatives</li><li>Work closely with cross-functional teams in an international environment</li></ul> Location Tokyo Salary15 million yen Reference Number: 06940-0013424835 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. ----------------------------<img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjcxODM0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-25T03:07:08Z

Data Scientist - ML/AI

Tokyo,
remote
Permanent
10.0M - 25.0M JPY / Yearly
The RoleThis is the company's first dedicated AI Engineer hire. You will own the design, build, and deployment of an internal AI agent platform that will transform how the organization operates, working directly with the Data Science Director and with visibility to C-suite leadership. This is not a support function; this is an ownership role with enterprise-scale impact from day one.Responsibilities<ul><li>Design and deploy AI agent systems using LLM frameworks, tool-calling, and MCP architecture</li><li>Own full-cycle agent workflow implementation from system design through production deployment</li><li>Build prompt engineering frameworks and agent control mechanisms for retail-specific use cases</li><li>Lead development of a consumer-facing AI shopping assistant (personalized recommendations, customer intent modeling)</li><li>Connect agent workflows to enterprise data infrastructure in collaboration with data engineers and scientists</li><li>Contribute to AI use case discovery across store operations, logistics, and distribution</li></ul> Your Skills Must-Have:<ul><li>3+ years hands-on AI/ML engineering in production environments</li><li>1+ year practical experience building or operating AI agent systems (not research or POC only)</li><li>Strong command of LLM application development: prompt engineering, tool-calling, agent orchestration</li><li>Experience with MCP or equivalent architecture</li><li>Business-level Japanese (JLPT N1)</li><li>Strong communication skills for cross-functional collaboration with business stakeholders</li></ul> Preferred:<ul><li>Background in e-commerce, or logistics</li><li>Experience with recommendation systems or personalization engines</li><li>Familiarity with data pipeline architecture</li><li>Prior experience at a company with large-scale consumer data assets</li></ul> Location Tokyo Salary10 - 25 million yen Reference Number: 06940-0013443979 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TGluaC5EYW5nLjAyNjM4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-28T06:53:09Z

Technology & IT Director

Tokyo,
remote
Permanent
15.0M - 17.5M JPY / Yearly
Company Profile Global company providing warranty and damage coverage for a wide range of consumer electronic devices The Role <ul><li>You'll be the bridge between Japan and international technology teams, working with HQ to implement systems that meet the requirements of the local market.</li><li>Specifically, there will be a significant focus on IT change management, finding opportunities to improve current capabilities.</li><li>You'll also be leading a team of three people.</li></ul> Your Skills <ul><li>Fluent Japanese and English are mandatory.</li><li>Previous small team leadership experience.</li><li>A strong IT applications and systems background plus a program/project management background.</li><li>Knowledge of security/compliance processes.</li></ul> Key Highlights of the Role <ul><li>You'll be a key part of a compact, but capable team - the company has around 30 members in Japan and you'll be in a role that can offer more variation that you would have in a bigger company - this is a platform where you can build.</li><li>Leadership opportunity that will give you the opportunity to work with global, APAC, and local stakeholders.</li></ul> Location Tokyo Salary 15 - 17.5 million yen Reference Number: 06940-0013462279 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjg5MzEyLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-01T01:52:09Z