5 results for Head Customer Success Customer Success Director

Customer Success Manager / InsurTech Selling Points<ul><li>Fully remote option available.</li><li>Be part of a global company with a strong international presence.</li><li>Collaborate with forward-thinking, growth-driven teammates.</li></ul>Company Profile<ul><li>Global InsurTech company leveraging AI to enhance decision-making, detect fraud, and optimize claims processing.</li></ul>The Role<ul><li>Native-level Japanese and fluent English.</li><li>3+ years of experience managing key accounts in the insurance sector.</li><li>Strong executive presence and ability to engage senior stakeholders.</li><li>Proven success in high-touch relationship management.</li><li>Consultative and strategic mindset.</li></ul>Your Skills<ul><li>Native-level Japanese and fluent English.</li><li>3+ years of experience managing key accounts in the insurance sector.</li><li>Strong executive presence and ability to engage senior stakeholders.</li><li>Proven success in high-touch relationship management.</li><li>Consultative and strategic mindset.</li></ul>Salary<ul><li>17,000,000 yen - 20,000,000 yen</li></ul>Location<ul><li>Tokyo</li></ul>Reference number : 06940-0013157874 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/eXVpbmEua2FuYXphd2EuMjY4NjYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Product Manager Company Profile<ul><li>The client is a recently IPO-ed online platform where retail investors can exchange information and learn about investments from experts through its contents.</li><li>The platform has its own AI trained on technical analysis, which is trained on technical analysis, providing users with advanced features such as trade evaluation.</li><li>The company has a strong growth plan and has been rapidly expanding within the past few years.</li></ul>The Role<ul><li>Develop and execute growth strategies to enhance user acquisition and engagement.</li><li>Create and maintain product roadmaps aligned with business goals.</li><li>Collaborate with cross-functional teams to launch customer-focused features.</li><li>Leverage market research and feedback to identify product opportunities.</li><li>Define and track KPIs to measure product success.</li></ul>Your Skills <ul><li>Experience as a Product Manager in retail investing (e.g., PayPay Securities, Rakuten Securities).</li><li>Strong understanding of retail investment products and customer behavior.</li><li>Strategic mindset with excellent communication and collaboration skills.</li><li>Business level Japanese & English</li></ul>Location TokyoSalary8 - 12 million yenSelling points<ul><li>Recently IPO-ed, stock purchase plan.</li><li>Global & Agile environment</li><li>Fully Remote</li></ul>Reference Number: 06940-0013141476By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuNjcxMjUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Sr. Manager, InsurTech Company Profile<ul><li>Global Insurtech company that uses AI to help their clients make better decisions, such as detecting fraud and improving claims processing.</li></ul>The Role<ul><li>Lead smooth technology rollouts and support launches.</li><li>Maintain regular communication with senior insurance leaders, addressing trends and identifying opportunities.</li><li>Encourage client advocacy through testimonials and case studies.</li><li>Collaborate with sales, product, and global teams on pilots, renewals, and expansion.</li><li>Identify ways to enhance client strategies.</li><li>Provide client feedback to influence product development and sales</li></ul>Your Skills <ul><li>Native-level Japanese and fluent English.</li><li>6+ years managing key accounts within the insurance sector.</li><li>Professional demeanor and comfortable to engage with senior stakeholders.</li><li>Previous success in high-touch relationship management.</li><li>Consultative mindset.</li></ul>Location TokyoSalary16 - 20 million yenSelling points<ul><li>Work in an environment with forward-thinking, growth-oriented teammates.</li><li>Fully Remote option available.</li><li>International environment with successful global footprint.</li></ul> Reference Number: 06940-0013140465 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuNTE3MzkuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Talent Manager About the job Discover an exciting opportunity as a Senior Recruiter at our Tokyo office. Robert Half has a rich 77-year history, continuously evolving to positively impact lives by matching the right talent with the right job.As part of our growing perm and contract focused practice groups at Tokyo office, we are seeking experienced recruiters and business developers to join our team in 2025 and beyond. Responsibilities:- Expand your network and cultivate business relationships - Build a robust talent pool and pipeline - Manage end-to-end talent solutions for clients - Stay informed about market trends and share insights - Engage in company events, networking, and community initiatives Qualifications:- Proven experience in agency recruitment or similar client-facing roles - Strong track record of developing business relationships - Curiosity, adaptability, and a collaborative mindset - Passion for technology and eagerness to learn - Excellent interpersonal and communication skills - Ethical, growth-oriented, and resilient mindset - Effective stakeholder management abilities Rewards & Benefits:In addition to a competitive base salary, we offer: - Lucrative, transparent commission structure - Clear career progression opportunities - National and international mobility across our 300+ global offices - Cutting-edge learning and development programs - Wellness initiatives, mental health support, and EAP - State-of-the-art technology to enhance your success - Annual national and international recognition events - Diverse and inclusive work environment with DEI programs - Progressive parental/carer leave policies and other entitlements - CSR involvement, charity leave, and community engagement opportunities Apply now to connect with our talent acquisition team and explore this exciting opportunity. Applicants must have full working rights in Japan or eligibility for permanent employment. At Robert Half we celebrate diversity and inclusivity, valuing different perspectives and experiences. Join us on our journey to advance the way people live and work, regardless of your background or lived experience.Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.<img src="https://counter.adcourier.com/anVzc2kubWFuc2lra2EuNTczMTIuMTA4OThAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">

Senior Engineering Manager for Innovative InsurTech Company Profile<ul><li>Our client is a rapidly growing, publicly-listed technology company that's transforming the insurance industry. With a global workforce of over 3,000 employees and a strong presence in Japan, they are on track to achieve unprecedented growth in the coming years as they are transitioning into enterprise level company.</li></ul>The Role<ul><li>Lead and mentor 3-6 high-performing engineering teams</li><li>Drive the development of the cloud-native, microservices-based insurance platform</li><li>Collaborate with global teams to deliver the roadmap of innovative solutions for the Japanese market</li><li>Oversee the design, analysis and improvement of the core products</li><li>Foster a culture of continuous learning and technical excellence</li></ul> Your Skills <ul><li>Extensive Technical Experience: A proven track record of over a decade in software development, with a strong background in cloud-based technologies.</li><li>Leadership Expertise: Experience in managing software engineering teams, with a focus on talent development and performance management.</li><li>Agile Leadership: Proven success in leading multiple Agile/Scrum teams in complex product development environments.</li><li>Language Skills: Fluency in Japanese and business-level English proficiency.</li><li>Technical Vision: Strong understanding of modern software development methodologies and technologies, including object-oriented programming languages and cloud architecture.</li><li>Collaborative Mindset: Experience in driving successful projects through cross-functional collaboration and technical mentorship.</li></ul>Location TokyoSalary12 - 17 million yenSelling points<ul><li>Be part of a company that's revolutionizing a trillion-dollar industry</li><li>Enhance your career to work with a global team managing software engineers in different time zones</li><li>Great stability as many employees have long tenure in the company</li></ul>Reference Number: 06940-0013183841By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/S2hhbmcuTGUuMTcxNjguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">