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13 results for Customer Success Manager jobs

Marketing Manager
  • Tokyo,
  • remote
  • Contract
  • 8.0M - 12.0M JPY / Yearly
  • <p><strong>About the Company</strong><br /><br />A rapidly scaling global B2B technology company operating a platform used by tens of thousands of businesses worldwide. With a strong international team and expanding global footprint, the company is entering a critical growth phase driven by new product launches and overseas expansion. The culture is fast-paced, collaborative, and impact-oriented.<br /><br /><strong>The Role</strong><br /><br />This is a 360° marketing role with a strong emphasis on Japanese content creation and go-to-market strategy. You will own initiatives end-to-end, from strategy and execution to performance measurement, with a particular focus on business-facing storytelling that builds credibility and trust.<br /><br />You'll work closely with product, sales, customer success, and leadership in a lean, high-impact marketing team.<br /><br /><strong>Key Responsibilities</strong></p><ul><li>Own content strategy and execution with a strong writing focus (customer interviews, testimonials, case studies, long-form content)</li><li>Plan and execute integrated marketing initiatives across content, digital, and campaigns</li><li>Translate business objectives into measurable marketing actions with clear ROI tracking</li><li>Drive go-to-market execution for new offerings and market expansions</li><li>Manage multiple initiatives simultaneously while working cross-functionally</li><li>Continuously optimize performance based on data and insights rather than vanity metrics</li></ul><p>Must-Have Requirements</p><ul><li>Native or near-native Japanese writing ability (long-form content is core)</li><li>Hands-on B2B marketing experience across planning, execution, and optimization</li><li>Strong analytical mindset with a focus on impact and measurement</li><li>Proven ability to manage multiple projects and stakeholders in parallel</li></ul><p>Nice-to-Have</p><ul><li>Experience in B2B tech, SaaS, or platform businesses</li><li>Familiarity with tools such as analytics platforms, CRM, CMS, and design tools</li><li>Experience with events, webinars, or integrated campaigns</li><li>Informal leadership or mentoring experience</li></ul><p><strong>Why This Role</strong></p><ul><li>Significant ownership and visibility across the organization</li><li>Opportunity to shape GTM strategy during a high-growth phase</li><li>Hybrid work with strong flexibility</li><li>Young, international, and diverse team culture</li><li>Clear long-term growth and career upside</li></ul><p><strong>Location </strong></p><p>Tokyo (Hybrid)<br /><br /></p><p><strong>Salary</strong></p><p>8 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013359057</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/ZXJpa2EueWFtYWRhLjQxNDM3LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-06T05:38:23Z
Senior Sales Manager [Fintech / Credit Risk]
  • Tokyo,
  • remote
  • Permanent
  • 15.0M - 18.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a well-established international financial services and risk intelligence organization with a strong global presence. With decades of expertise supporting corporate clients in managing credit risk, the company is now accelerating the growth of its fastest-growing divisions in Japan - targeting 40% year-over-year growth this fiscal year.<br /><br />This is a rare opportunity to lead and scale a strategic business unit within a well-established yet entrepreneurial environment in a white space with lots of room to grow both personally and as a key member of their Japan business.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Our client is seeking an experienced and commercially driven leader to expand their new 'data' products market share across assigned territories. This is a high-impact role focused on driving revenue growth and positioning the solutions as a leading risk intelligence offering in the market.<br /><br />Go-To-Market Strategy &amp; Execution<br />- Develop and execute a clear GTM strategy across all channels: direct sales, partnerships, cross-sell and sell-through models, including trade-tech platforms<br />- Analyse the competitive landscape and define winning strategies<br />- Translate medium-term objectives and long-term vision into actionable business plans<br /><br />Revenue Growth &amp; Channel Development<br />- Drive incremental BI revenue through new and existing partnerships<br />- Build, manage, and maintain a strong and predictable sales pipeline<br />- Provide accurate sales forecasting and progress reporting<br /><br />Stakeholder &amp; Team Leadership<br />- Act as a strategic partner to regional and global stakeholders in shaping business and account plans<br />- Guide and nurture sales team members as the market grows<br /><br />Product &amp; Market Feedback<br />- Work closely with product teams to advocate for enhancements aligned with local market requirements and regulatory standards<br />-Provide structured market feedback to support innovation and competitiveness<br /><br />Market Presence &amp; Brand Positioning<br />- Represent the Business Information division at industry events<br />- Build presence within targeted industries through associations and presentations<br />- Partner with marketing to develop compelling, market-relevant content<br />- Enable and train partners and team members to effectively position and sell BI solutions<br /><br />Customer Success<br />- Ensure client NPS scores meet or exceed global benchmarks<br />- Maintain strong executive-level relationships with clients and partners </p><p> </p><p><strong>Your Skills </strong></p><p>- 10-15 years of experience in direct and/or channel sales<br />- 3-5 years in a role requiring expansion of new products into new markets or client segments<br />- Proven experience in enterprise consultative sales<br />- Strong experience defining and executing GTM strategies with measurable results<br />- Background in data services, credit/risk intelligence, or risk management solutions<br />- Japanese (native); English (business level)</p><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>15 - 18 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013387383</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzk2NzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-19T05:09:20Z
SRE Engineer
  • Tokyo,
  • remote
  • Permanent
  • 9.0M - 12.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Growing B2B SaaS provider delivering cloud-based solutions to enterprise customers is seeking an SRE / Ops Engineer to lead their infrastructure and operations domain.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Lead the entire AWS-based infrastructure from design to operations (VPC, EKS/ECS, RDS, CloudFront, IAM, WAF, etc.) for a production SaaS platform.</li><li>Drive Infrastructure as Code implementation using Terraform/AWS CDK and build CI/CD pipelines (GitHub Actions, Bitbucket Pipelines, CodePipeline).</li><li>Establish SRE practices including log aggregation, monitoring, alerting systems, and incident response frameworks.</li><li>Conduct operations testing of offshore Dev team deliverables to ensure quality from a customer perspective.</li><li>Implement security measures including vulnerability management, IAM/WAF design, and change management processes.</li><li>Collaborate with Customer Success teams on first-line response, issue triage, and log analysis infrastructure.</li><li>Build product metrics infrastructure to automatically collect usage and performance data.</li><li>Reporting directly to leadership with a clear career path to grow into Head of SRE as the team scales.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Production operations experience with AWS (VPC, EKS/ECS, RDS, CloudFront, IAM, WAF, etc.).</li><li>IaC design and operations experience using Terraform/AWS CDK.</li><li>CI/CD pipeline construction experience using GitHub Actions/Bitbucket Pipelines/CodePipeline.</li><li>Container orchestration operations experience with Kubernetes.</li><li>Monitoring, alerting, and log aggregation operations experience (CloudWatch, CloudTrail, OpenSearch, etc.).</li><li>Understanding of security best practices (vulnerability management, patch application, change management).</li><li>Practical Scrum development experience (as Scrum Master or Developer).</li><li>Preferred: Multi-tenant/SOC2/ISO27001 compliance experience, offshore team collaboration in English, Python/shell scripting.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Own end-to-end infrastructure with full authority from design to operations-rare opportunity to build 0→1 in a growing SaaS environment.</li><li>Direct impact on customer value through operations testing and SRE improvements that balance quality with delivery speed.</li><li>Clear growth path from individual contributor to Head of SRE, with opportunity to launch and scale your own team.</li><li>Work with cutting-edge DevOps practices: Terraform, Kubernetes, SLI/SLO design, modern incident management.</li><li>Full remote work with flexible hours (9:00-18:00 flextime)-results-oriented culture without location or time constraints.</li><li>Global collaboration experience working with offshore development teams.</li></ul><p> <strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>9 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013360778</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjYxNjc2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-09T01:24:05Z
Cloud Program & Engagement Lead [FSI software vendor]
  • Tokyo,
  • remote
  • Permanent
  • 22.0M - 26.0M JPY / Yearly
  • <p><strong>Company Profile</strong><br /> <br /> Our client is a global market leader in enterprise software, delivering mission-critical solutions to some of the world's largest financial services and insurance organisations. As cloud adoption accelerates across Japan, the company is strengthening its customer-facing program leadership capability to ensure complex transformation programs are delivered successfully and profitably.<br /> <br /> This is a strategic, high-visibility role sitting at the intersection of delivery, customer engagement, and commercial performance.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> </p><ul><li>You will lead end-to-end cloud transformation programs across assigned enterprise accounts. Acting as a trusted advisor to customers and system integrator partners, you will ensure delivery excellence while aligning programs to clear business outcomes.</li><li>This role combines program leadership, executive stakeholder engagement, financial oversight, and pre-sales support.</li></ul><p><br /> <br /> Cloud Program Leadership<br /> </p><ul><li>Lead planning and execution of enterprise cloud transformation programs</li><li>Coordinate key milestones, including performance testing, cutovers, and transition to customer success</li><li>Monitor progress, proactively identify risks, and drive mitigation strategies</li><li>Ensure program outcomes align with agreed business objectives and success criteria</li><li>Oversee complex, multi-stakeholder delivery environments</li></ul><p><br /> Customer Relationship &amp; Executive Engagement<br /> </p><ul><li>Serve as a trusted delivery partner to senior customer stakeholders and System Integrator (SI) partners</li><li>Provide strategic guidance on platform adoption and optimisation</li><li>Advocate for customer priorities internally, collaborating with Product, Cloud Operations, and Support</li><li>Support governance forums, including steering committees and executive reviews</li></ul><p><br /> Sales &amp; Pre-Sales Support<br /> </p><ul><li>Contribute to cloud transformation proposals and services estimates</li><li>Engage early in customer discussions to shape delivery approaches and engagement models</li><li>Own small to mid-sized opportunity proposals and support development of Statements of Work (SOWs)</li><li>Identify additional revenue opportunities through strategic account engagement</li></ul><p><br /> Program Financial Management<br /> </p><ul><li>Track program budgets and forecast delivery costs</li><li>Manage margin, staffing models, and scope alignment to ensure profitability</li><li>Support account-level services revenue and profitability targets</li><li>Ensure seamless transition from implementation to business-as-usual operations and customer success</li></ul><p><br /> <br /> <strong>Your Skills </strong><br /> </p><ul><li>Extensive experience in enterprise software delivery, consulting, or transformation programs</li><li>Exposure to highly regulated industries such as Banking, Insurance or Healthcare</li><li>Proven experience in customer-facing leadership roles</li><li>Hands-on experience leading large-scale cloud or SaaS implementations</li><li>Experience coordinating cross-functional delivery teams, partners, and client stakeholders</li><li>Exposure to commercial aspects including proposals, SOWs, and pricing</li><li>Japanese (fluent level); English (Business level)</li></ul><p><br /> <br /> <strong>Key Highlights of the Role </strong><br /> </p><ul><li>Lead high-impact, enterprise cloud transformation programs</li><li>Significant exposure to C-level customer stakeholders</li><li>Strategic role combining delivery excellence and commercial responsibility</li><li>Be part of the #1 firm in its industry</li></ul><p><br /> <br /> <strong>Location </strong><br /> <br /> Tokyo<br /> <br /> <br /> <br /> <strong>Salary</strong><br /> <br /> 22 - 26 million yen<br /> <br /> <br /> <br /> Reference Number: 06940-0013386613<br /> <br /> <br /> <br /> <br /> <br /> <em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em><br /> </p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNjg5OTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-18T08:37:41Z
Security Professional Services
  • Tokyo,
  • remote
  • Permanent
  • 11.0M - 14.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>As a U.S.-based technology company, we support digital transformation for enterprises in the areas of cloud, security, and performance. In the Japanese market, we build long-term partnerships with enterprise customers and continue to achieve steady growth.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>In this role as a Technical Account Manager, you will lead the success of key customers and drive maximum value throughout the entire customer lifecycle. Working closely with sales and technical teams, you will build strong relationships with customers as a strategic advisor, ensuring continuous growth and satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Act as a strategic partner to customers' technical leaders and decision-makers.</li><li>Collaborate with sales and pre-sales teams to propose ways to expand the adoption and value of solutions.</li><li>Maximize customer satisfaction, retention, and growth.</li><li>Serve as the primary point of contact for customer interactions, leading internal and external stakeholders.</li><li>Manage escalations and drive operational improvements.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience in customer-facing roles within the IT industry</li><li>Knowledge of cloud platforms (AWS, GCP, Azure), networking, and security</li><li>Excellent communication and relationship-building skills</li><li>Project or program management experience is a strong plus</li><li>Native-level Japanese and business-level reading/writing in English</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Full remote work (within Japan)</li><li>Opportunity to build long-term relationships with enterprise customers</li><li>Global environment with the stability of the Japanese market</li><li>Abundant opportunities for career development and learning</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>11 - 14 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013365617</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi43ODE2My4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-01-16T06:19:19Z
Project Manager​
  • Tokyo,
  • remote
  • Permanent
  • 12.0M - 18.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A global leader in supply chain management solutions. Their software enables real-time visibility, planning, and response to dynamic supply chain challenges. With a focus on empowering organizations to make informed decisions, they help optimize operations, improve efficiency, and enhance customer satisfaction.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>This is a client-facing leadership role requiring both strategic oversight and hands-on project execution capabilities.<br /> The Senior Delivery Manager serves as the critical bridge between our sales organization and technical teams, ensuring successful implementation of complex, enterprise-level software projects. You will own end-to-end delivery of multi-million-dollar client engagements, leading cross-functional consultant teams to deliver solutions that transform how our clients manage their operations.<br /><br /> What You'll Do<br /> Client Engagement &amp; Relationship Management</p><ul><li>Act as the primary point of contact for enterprise clients throughout the implementation lifecycle</li><li>Partner with sales teams and product stakeholders to define project scope, objectives, and success metrics</li><li>Lead project kickoff sessions to align expectations and establish communication frameworks</li><li>Build and maintain trusted advisor relationships with client executives and stakeholders</li></ul><p><br /> Project Delivery &amp; Execution</p><ul><li>Develop comprehensive project plans including timelines, resource allocation, and milestone tracking</li><li>Coordinate cross-functional teams to ensure clear task ownership and accountability</li><li>Monitor project health through KPIs, proactively identifying and mitigating risks</li><li>Conduct regular status meetings with clients and internal teams to manage expectations and drive alignment</li><li>Escalate critical issues to senior leadership when necessary</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><p>Required Qualifications</p><ul><li>Bachelor's degree in Computer Science, Business, Supply Chain Management, or related field</li><li>10-15 years of progressive experience in enterprise project management and delivery</li><li>Expert knowledge of project management methodologies, frameworks, and tools</li><li>Proven track record managing full project lifecycles from scoping to delivery</li><li>Native-level Japanese with professional English communication skills</li></ul><p>Key Competencies</p><ul><li>Strong stakeholder management across all organizational levels</li><li>Ability to translate complex technical concepts for non-technical audiences</li><li>Excellent negotiation and influence skills to drive outcomes</li><li>Demonstrated success working with Fortune 500 or equivalent enterprise clients</li><li>Comfortable operating in ambiguous, fast-paced environments</li><li>Experience managing projects valued at $1M+</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Work directly with Fortune 500 brands across industries</li><li>High-impact role where your work enables critical global operations</li><li>Flexible work arrangements and time-off policies</li><li>Comprehensive professional development and mentorship programs</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>12 -18 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013375535</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMzc0NTEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-06T06:22:24Z
Talent Manager
  • Osaka,
  • remote
  • Permanent
  • 5.0M - 10.0M JPY / Yearly
  • <p>About the job</p><p> </p><p>Discover an exciting opportunity as a Talent Manager at our Osaka office. Robert Half has a rich 77-year history, continuously evolving to positively impact lives by matching the right talent with the right job.</p><p> </p><p>As part of our growing perm and contract focused practice groups at Tokyo office, we are seeking experienced recruiters and business developers to join our team.</p><p> </p><p>Responsibilities:</p><ul><li>Expand your network and cultivate business relationships</li><li>Build a robust talent pool and pipeline</li><li>Manage end-to-end talent solutions for clients</li><li>Stay informed about market trends and share insights</li><li>Engage in company events, networking, and community initiatives</li></ul><p> </p><p>Qualifications:</p><ul><li>Proven experience in agency recruitment or similar client-facing roles</li><li>Strong track record of developing business relationships</li><li>Curiosity, adaptability, and a collaborative mindset</li><li>Passion for technology and eagerness to learn</li><li>Excellent interpersonal and communication skills</li><li>Ethical, growth-oriented, and resilient mindset</li><li>Effective stakeholder management abilities</li></ul><p> </p><p>Rewards &amp; Benefits:</p><p>In addition to a competitive base salary, we offer:</p><p> </p><ul><li>Lucrative, transparent commission structure</li><li>Clear career progression opportunities</li><li>National and international mobility across our 300+ global offices</li><li>Cutting-edge learning and development programs</li><li>Wellness initiatives, mental health support, and EAP</li><li>State-of-the-art technology to enhance your success</li><li>Annual national and international recognition events</li><li>Progressive parental/carer leave policies and other entitlements</li><li>CSR involvement, charity leave, and community engagement opportunities</li></ul><p> </p><p>Apply now to connect with our talent acquisition team and explore this exciting opportunity. Applicants must have full working rights in Japan or eligibility for permanent employment.</p><p>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.</p><img src="https://counter.adcourier.com/anVzc2kubWFuc2lra2EuMTI2NDYuMTA4OThAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
  • 2026-02-16T02:44:36Z
Senior Talent Manager
  • Tokyo,
  • remote
  • Permanent
  • 5.0M - 10.0M JPY / Yearly
  • <p>About the job</p><p> </p><p>Discover an exciting opportunity as a Senior Talent Manager at our Tokyo office. Robert Half has a rich 77-year history, continuously evolving to positively impact lives by matching the right talent with the right job.</p><p> </p><p>As part of our growing perm and contract focused practice groups at Tokyo office, we are seeking experienced recruiters and business developers to join our team.</p><p> </p><p>Responsibilities:</p><ul><li>Expand your network and cultivate business relationships</li><li>Build a robust talent pool and pipeline</li><li>Manage end-to-end talent solutions for clients</li><li>Stay informed about market trends and share insights</li><li>Engage in company events, networking, and community initiatives</li></ul><p> </p><p>Qualifications:</p><ul><li>Proven experience in agency recruitment or similar client-facing roles</li><li>Strong track record of developing business relationships</li><li>Curiosity, adaptability, and a collaborative mindset</li><li>Passion for technology and eagerness to learn</li><li>Excellent interpersonal and communication skills</li><li>Ethical, growth-oriented, and resilient mindset</li><li>Effective stakeholder management abilities</li></ul><p> </p><p>Rewards &amp; Benefits:</p><p>In addition to a competitive base salary, we offer:</p><p> </p><ul><li>Lucrative, transparent commission structure</li><li>Clear career progression opportunities</li><li>National and international mobility across our 300+ global offices</li><li>Cutting-edge learning and development programs</li><li>Wellness initiatives, mental health support, and EAP</li><li>State-of-the-art technology to enhance your success</li><li>Annual national and international recognition events</li><li>Progressive parental/carer leave policies and other entitlements</li><li>CSR involvement, charity leave, and community engagement opportunities</li></ul><p> </p><p>Apply now to connect with our talent acquisition team and explore this exciting opportunity. Applicants must have full working rights in Japan or eligibility for permanent employment.</p><p>Robert Half International Workday Integration is acting as an Employment Agency in relation to this vacancy.</p><img src="https://counter.adcourier.com/anVzc2kubWFuc2lra2EuNDcyMTkuMTA4OThAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
  • 2026-02-16T02:50:13Z
Country Manager / Sales
  • Tokyo,
  • remote
  • Permanent
  • 3.0M - 3.5M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A globally operating cybersecurity service company, specializing in incident response and enterprise security support.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the Country Manager leading business launch and growth in Japan, you will be broadly responsible for everything from market strategy planning to sales execution and organizational development.</p><p>Key Responsibilities:</p><ul><li>Build the business foundation and Go-to-Market strategy for the Japanese market</li><li>Establish and maintain relationships with executive stakeholders of enterprise clients</li><li>Develop and execute sales strategies to achieve quarterly and annual revenue targets</li><li>Manage complex enterprise sales processes</li><li>Drive sales and account strategies in collaboration with internal teams</li><li>Address customer challenges and concerns, and support deal closing</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Knowledge of cybersecurity, particularly incident response</li><li>Over 5 years of leadership experience in the cybersecurity field</li><li>Experience as a security consultant, sales engineer, or in a corporate security role</li><li>Ability to build relationships and make proposals at the executive level</li><li>Experience developing sales strategies in new or growth markets</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>A key position responsible for launching the Japan market</li><li>A role with significant autonomy and high strategic impact</li><li>Close collaboration with global teams</li><li>Opportunity to influence the cybersecurity market in Japan</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>30 - 35 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013365609</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi4wMDIyNC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-01-16T04:54:19Z
Value Consultant [Saas/Cloud vendor | FSI]
  • Tokyo,
  • remote
  • Permanent
  • 16.0M - 25.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global market leader in enterprise software, delivering mission-critical solutions to some of the world's largest financial services and insurance organizations. With a strong footprint in Japan and continued investment in strategic growth, the company is expanding its Value Consulting capability to support complex enterprise engagements.<br /> <br /> This role sits at the intersection of strategy, finance, and enterprise technology.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>The Value Consultant will partner closely with enterprise sales teams and C-level stakeholders to articulate, quantify, and realize measurable business value from large-scale SaaS investments.</li><li>You will drive structured value discovery, build executive-ready ROI and TCO business cases, and support strategic decision-making across complex customer organizations.</li><li>This is a highly visible, consultative role with direct exposure to CXO leadership.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>8-15+ years of experience in Value Consulting, Strategy Consulting, Value Engineering, or Enterprise SaaS pre-sales</li><li>Experience in working with financial services clients</li><li>Strong experience driving ROI/TCO analysis within complex enterprise environments</li><li>Track record of influencing senior executives on strategic investment decisions</li><li>Strong and executive presentation skills</li><li>Ability to translate technical solutions into strategic business outcomes</li><li>Japanese (native); English (business level)</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><p>Business Value Strategy &amp; Execution</p><ul><li>Drive measurable ROI and strategic value realization for enterprise SaaS customers</li><li>Conduct Business Value Assessments to identify financial and operational impact</li><li>Quantify improvement opportunities and define value realization roadmaps</li><li>Ensure customers can identify, measure, and capture the full value potential of their investment</li></ul><p><br /> ROI &amp; Financial Modeling</p><ul><li>Develop detailed ROI and TCO models tailored to customer environments</li><li>Build board-ready financial business cases with granular KPIs and documented benefit rationale</li><li>Translate complex technical capabilities into tangible financial and operational outcomes</li><li>Support customers' investment decisions through data-driven analysis</li></ul><p><br /> Executive Engagement &amp; Storytelling</p><ul><li>Influence and engage CXO-level stakeholders through value-based selling</li><li>Facilitate Value Workshops with cross-functional leaders (Business &amp; IT)</li><li>Present strategic narratives that connect technology transformation to business outcomes</li><li>Enable executive alignment on transformation priorities and target operating models</li></ul><p><br /> Sales &amp; Strategic Alignment</p><ul><li>Partner with account executives to support account planning and value-focused engagement strategies</li><li>Contribute to complex enterprise sales cycles through structured business value conversations</li><li>Align value messaging with customer pain points, industry dynamics, and strategic initiatives</li><li>Methodology Development</li><li>Enhance and evolve value consulting methodologies, frameworks, and collateral</li><li>Support internal capability building and best-practice sharing</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>20 - 25 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013385200</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzA3OTguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-17T08:13:48Z
Marketing Specialist
  • Tokyo,
  • remote
  • Permanent
  • 5.0M - 7.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Company Profile</strong></p><p>A leading US-headquartered global professional services firm with a strong presence in Japan and across APAC. With offices worldwide, the company is known for its collaborative, international culture and commitment to delivering high-quality solutions to clients across multiple industries.<br /><br /> Recognized as one of the Best Workplaces in Japan, the organization offers a dynamic and supportive environment where employees can grow their careers while working in a truly global setting.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Working closely with the Senior Marketing &amp; Communications Manager, Japan, you will play a key role in driving marketing initiatives that directly impact business growth and customer acquisition.<br /><br /> This is a highly hands-on and dynamic position where you'll gain exposure across multiple areas of marketing, from content and social media to events and digital operations. Rather than being limited to one function, you'll have the opportunity to own and contribute to a wide range of impactful projects.<br /><br /> You'll collaborate with both local and APAC teams in a global, bilingual environment, ensuring marketing content is not only accurate but also engaging and tailored to the Japanese market.<br /><br /> This role is ideal for someone who wants to build a well-rounded marketing skillset, take ownership, and grow in an international company where your work is visible and valued.</p><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese and business-level English (TOEIC 700+ or equivalent)</li><li>3-6 years of experience in marketing, communications, or coordination roles</li><li>Experience in content localization, translation coordination, and quality checks</li><li>Hands-on experience with social media management (copywriting + basic creative)</li><li>Experience supporting or managing marketing events</li><li>Familiarity with tools such as Canva or Adobe Creative Suite</li><li>Strong organizational skills and ability to manage multiple tasks</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Gain hands-on experience across content, events, social media, and digital marketing - build a well-rounded skillset</li><li>Work in a global, bilingual environment with close collaboration across APAC teams</li><li>Join a company recognized as one of the Best Workplaces in Japan</li><li>Enjoy a flexible working style and a supportive, collaborative team culture</li><li>Benefit from 20 days of paid time off (PTO) and a healthy work-life balance</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>5 - 7 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013403339</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/ZXJpa2EueWFtYWRhLjcwMjY1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-17T07:33:08Z
Sales Representative
  • Tokyo,
  • remote
  • Permanent
  • 22.0M - 22.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A global leader in cybersecurity, providing advanced network security, cloud security, and zero‑trust solutions to enterprises worldwide.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>The Sales Representative will be responsible for driving new business, managing strategic accounts, and promoting advanced cybersecurity solutions. This role focuses on building strong client relationships, identifying customer needs, and delivering security offerings that enhance network, cloud, and endpoint protection.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience in B2B sales, ideally in IT infrastructure, cybersecurity, networking, or cloud solutions.</li><li>Strong communication and presentation skills, with ability to engage C‑level stakeholders.</li><li>Proven track record of meeting or exceeding sales targets.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>22 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013375523</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/S2Vpc3VrZS5OYWl0by4xMDQwNi4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-02-20T03:17:10Z
Partner Sales Representative​
  • Tokyo,
  • remote
  • Permanent
  • 0 - 38.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><ul><li>A rapidly growing global AI company is seeking an Alliances Director to expand its partner ecosystem in Japan.</li><li>The company works with leading financial institutions, government organizations, and enterprises to help them better understand complex data and drive smarter decision-making through advanced analytics platforms.</li></ul><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>This role will lead the development and execution of the partner and alliances strategy across the local market.</li><li>Reporting directly to the APAC Alliances leadership, you will work closely with strategic consulting firms, system integrators, and technology partners to build joint go-to-market initiatives and drive partner-led revenue growth.</li></ul><p>Key responsibilities include:</p><ul><li>Developing executive level partner relationships.</li><li>Enabling partners through training and joint propositions.</li><li>Generating pipeline via partner channels, and aligning closely with sales, delivery, and marketing teams to scale the business.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese and business-level English required.</li><li>Experience in enterprise software sales, alliances, or partner/channel management within technology or consulting environments.</li><li>Track record of building partner relationships and generating commercial outcomes.</li><li>Strong stakeholder management skills with the ability to engage C-level executives.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Play a strategic role in building and scaling a partner-first growth model in Japan.</li><li>Join a high-growth global technology company expanding rapidly across APAC.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>38,000,000 (23,000,000 Base)</p><p><strong> </strong></p><p>Reference Number: 06940-0013385220</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuODY0MjguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-17T03:15:56Z