Helpdesk / PC Support
<p><strong>The Role </strong></p><p>Basic knowledge of desktop support, including troubleshooting hardware and software issues <br />Basic support for financial and trading applications<br />Provide basic training on computer operation and management, including commonly used internal software<br />Ability to resolve complex hardware and software issues<br />Strong team player with excellent interpersonal skills</p><ul><li>Provide in-house help desk and technical support, including access rights management and troubleshooting PC freezes</li><li>Create accounts for new employees and set up PCs and smartphones, including device preparation</li><li>Manage directory services and cloud-based productivity tools</li><li>Install financial and trading software</li><li>Set up remote work environments and respond to related inquiries</li><li>Handle PC decommissioning and cleaning tasks</li><li>Create and update user manuals and operating procedures</li><li>Provide direct training to internal users on software operation in accordance with company policies</li><li>Set up PCs in meeting rooms</li><li>Support users with internal IP phone systems</li><li>Configure email applications on smartphones and provide user support</li><li>Respond to ad hoc requests from group employees</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>6.17 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013424170</p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/YXJ5YS5wYW11bmdrYXMuODIyNzAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
- Tokyo,
- remote
- Contract
-
6.0M - 6.2M JPY / Yearly
- <p><strong>The Role </strong></p><p>Basic knowledge of desktop support, including troubleshooting hardware and software issues <br />Basic support for financial and trading applications<br />Provide basic training on computer operation and management, including commonly used internal software<br />Ability to resolve complex hardware and software issues<br />Strong team player with excellent interpersonal skills</p><ul><li>Provide in-house help desk and technical support, including access rights management and troubleshooting PC freezes</li><li>Create accounts for new employees and set up PCs and smartphones, including device preparation</li><li>Manage directory services and cloud-based productivity tools</li><li>Install financial and trading software</li><li>Set up remote work environments and respond to related inquiries</li><li>Handle PC decommissioning and cleaning tasks</li><li>Create and update user manuals and operating procedures</li><li>Provide direct training to internal users on software operation in accordance with company policies</li><li>Set up PCs in meeting rooms</li><li>Support users with internal IP phone systems</li><li>Configure email applications on smartphones and provide user support</li><li>Respond to ad hoc requests from group employees</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>6.17 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013424170</p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/YXJ5YS5wYW11bmdrYXMuODIyNzAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
- 2026-05-14T02:15:42Z