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Customer Success (Project manager)
<p><strong>Customer Success Manager - Data Intelligence Platform</strong></p><ul><li>Leading data catalog platform seeks Customer Success Manager to drive enterprise client growth and retention.</li></ul><p><strong>Role Overview</strong></p><ul><li>Drive customer onboarding, adoption, and expansion for Japan's #1 data catalog platform serving major enterprises across manufacturing, telecom, finance, and retail sectors.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Manage customer onboarding and implementation</li><li>Drive product adoption and usage growth</li><li>Handle contract renewals and expansion opportunities</li><li>Collaborate with product team on feature development</li><li>Execute customer success initiatives</li></ul><p><strong>Requirements</strong></p><ul><li>2+ years business/IT/strategy consulting experience</li><li>Proven project leadership from planning to completion</li><li>Strategic thinking and team mobilization skills</li></ul><p><strong>Preferred:</strong></p><ul><li>3+ years B2B sales experience</li><li>Enterprise client experience (¥500B+ revenue companies)</li><li>Background at consulting firms (Abeam, Accenture, SAP)</li><li>B2B SaaS experience.</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>9.5 - 11.5 million yen</p><p> </p><p>Reference Number: 06940-0013293011</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjY1NzE1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • Tokyo,
  • remote
  • Permanent
  • 9.5M - 11.5M JPY / Yearly
  • <p><strong>Customer Success Manager - Data Intelligence Platform</strong></p><ul><li>Leading data catalog platform seeks Customer Success Manager to drive enterprise client growth and retention.</li></ul><p><strong>Role Overview</strong></p><ul><li>Drive customer onboarding, adoption, and expansion for Japan's #1 data catalog platform serving major enterprises across manufacturing, telecom, finance, and retail sectors.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Manage customer onboarding and implementation</li><li>Drive product adoption and usage growth</li><li>Handle contract renewals and expansion opportunities</li><li>Collaborate with product team on feature development</li><li>Execute customer success initiatives</li></ul><p><strong>Requirements</strong></p><ul><li>2+ years business/IT/strategy consulting experience</li><li>Proven project leadership from planning to completion</li><li>Strategic thinking and team mobilization skills</li></ul><p><strong>Preferred:</strong></p><ul><li>3+ years B2B sales experience</li><li>Enterprise client experience (¥500B+ revenue companies)</li><li>Background at consulting firms (Abeam, Accenture, SAP)</li><li>B2B SaaS experience.</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>9.5 - 11.5 million yen</p><p> </p><p>Reference Number: 06940-0013293011</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjY1NzE1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-05T06:33:01Z

Customer Success (project Manager) Job in Tokyo | Robert Half