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8 results for Project Management Office jobs

Cloud Project Manager
  • Hong Kong,
  • remote
  • Permanent
  • 45000 - 55000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a leading enterprise organization undergoing a significant technology transformation, is seeking an experienced Cloud Project Manager to lead the delivery of strategic cloud initiatives across a complex hybrid infrastructure environment.</p><p>The successful candidate will be responsible for planning and delivering cloud transformation programs involving large-scale private cloud platforms, infrastructure modernization, data center technologies, and selected public cloud services. This role requires strong stakeholder management, technical understanding of enterprise infrastructure, and proven experience delivering complex technology projects within highly regulated environments.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Lead end-to-end delivery of cloud and infrastructure transformation projects.</li><li>Manage project scope, budget, timeline, risks, dependencies, and resource allocation.</li><li>Drive cloud adoption initiatives across private cloud and hybrid cloud environments.</li><li>Work closely with infrastructure, architecture, security, application, and business teams to ensure successful project execution.</li><li>Coordinate migration activities involving virtualized environments, storage, compute, network, and platform services.</li><li>Facilitate governance forums, steering committee meetings, and executive project reporting.</li><li>Ensure projects are delivered in accordance with enterprise architecture, security, compliance, and operational standards.</li><li>Manage external vendors, system integrators, and technology partners.</li><li>Develop and maintain project plans, RAID logs, status reports, and project documentation.</li><li>Support organizational technology modernization initiatives and future cloud capabilities.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><p>Project Management</p><ul><li>8+ years of IT project management experience.</li><li>Proven track record delivering enterprise-scale infrastructure or cloud transformation programs.</li><li>Strong experience managing multiple workstreams across technical and business stakeholders.</li><li>Excellent communication, presentation, and stakeholder management skills.</li><li>Experience operating within structured governance and regulatory environments.</li></ul><p>Private Cloud &amp; Infrastructure</p><ul><li>Strong hands-on understanding of enterprise private cloud platforms and on-premise infrastructure.</li><li>Experience managing projects involving:</li><ul><li>VMware vSphere / vCloud environments</li><li>Hypervisor technologies</li><li>Enterprise storage platforms</li><li>Compute and server infrastructure</li><li>Data center modernization</li><li>Backup and disaster recovery solutions</li><li>Enterprise networking technologies</li></ul><li>Strong understanding of hybrid cloud architectures and infrastructure lifecycle management.</li></ul><p>Public Cloud</p><ul><li>Experience delivering projects involving one or more public cloud providers:</li><ul><li>Microsoft Azure</li><li>Amazon Web Services (AWS)</li><li>Google Cloud Platform (GCP)</li></ul><li>Understanding of cloud-native services, cloud governance, security controls, and migration methodologies.</li><li>Experience coordinating cloud migration and cloud adoption initiatives.</li></ul><p>Preferred Qualifications</p><ul><li>Degree in Computer Science, Information Technology, Engineering, or related discipline.</li><li>PMP, PRINCE2, Agile, Scrum Master, or equivalent project management certification.</li><li>Azure, AWS, or GCP cloud certification preferred.</li><li>Experience working within financial services, capital markets, telecommunications, insurance, or other highly regulated enterprise environments.</li><li>Familiarity with ITIL, enterprise architecture frameworks, and technology risk management.</li></ul><p>Key Attributes</p><ul><li>Strong leadership and influencing skills.</li><li>Ability to manage complex technical discussions while engaging senior business stakeholders.</li><li>Comfortable working in large, mission-critical environments with significant infrastructure footprints.</li><li>Highly organized with strong risk and issue management capabilities.</li><li>Results-driven with a focus on quality delivery and continuous improvement.</li></ul><p>This is an excellent opportunity to join a major enterprise organization undertaking large-scale cloud and infrastructure transformation initiatives across both private and public cloud environments.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference Number: 67010-0013489542</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UmluZ28uTmcuMTczMzcuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-08-17T09:01:09Z
Digital Project Manager
  • Central and Western District, Central and Western District
  • remote
  • Contract
  • 45000 - 70000 HKD / Monthly
  • <p><span style="text-decoration: underline;"><strong>About the Role</strong></span><br />As Digital Project Manager, you will lead the planning, execution, and delivery of complex digital initiatives for a leading bank in Hong Kong across multiple business and technology teams. This role is critical in ensuring projects are delivered on time, within budget, and aligned with regulatory, operational, and customer requirements.</p><p><span style="text-decoration: underline;"><strong>Key Responsibilities</strong></span></p><ul><li>Lead end-to-end delivery of digital transformation projects across retail, corporate, wealth, or transaction banking domains.</li><li>Develop and manage project plans, budgets, timelines, resource allocation, and delivery roadmaps.</li><li>Coordinate cross-functional teams including business stakeholders, technology, operations, risk, compliance, vendors, and third-party partners.</li><li>Drive project governance, status reporting, risk management, issue resolution, and executive stakeholder communications.</li><li>Facilitate requirements gathering and ensure business objectives are translated into actionable project deliverables.</li><li>Manage project dependencies across multiple workstreams and ensure alignment with broader transformation programmes.</li><li>Oversee Agile and/or Waterfall delivery methodologies, including sprint planning, backlog management, and milestone tracking.</li><li>Monitor project performance, identify delivery risks proactively, and implement mitigation strategies.</li><li>Support change management activities, user adoption initiatives, training coordination, and business readiness assessments.</li><li>Ensure all project activities comply with internal governance standards, regulatory obligations, cybersecurity requirements, and operational risk policies.</li></ul><p><span style="text-decoration: underline;"><strong>Qualifications</strong></span></p><ul><li>Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related discipline.</li><li>5+ years of project management experience, delivering digital transformation initiatives within banking or financial services.</li><li>Proven track record managing large-scale technology, digital, data, or customer transformation programmes.</li><li>Strong knowledge of banking products, processes, regulatory environments, and operational frameworks.</li><li>Experience managing complex stakeholder groups across business, technology, operations, risk, and executive leadership levels.</li><li>Hands-on experience with Agile, Scrum, Waterfall, or hybrid delivery methodologies.</li><li>Professional certifications such as PMP, PRINCE2, Agile, Scrum Master, or SAFe are highly preferred.</li><li>Strong vendor management and third-party delivery oversight experience.</li><li>Excellent communication, presentation, negotiation, and stakeholder management skills.</li><li>Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining high-quality delivery standards.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FsdmluLktlYW4uNzM1MDQuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-10-05T06:35:16Z
Cantonese Speaking AI Project Manager - 12 months contract
  • Central and Western District, Central and Western District
  • remote
  • Contract
  • 45000 - 60000 HKD / Monthly
  • <p style="display: inline !important;"><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Leading global bank</p><p style="text-align: left;"> </p><p style="text-align: left;"><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Assess business challenges and identify the most effective solutions through process improvement, automation, technology, or AI capabilities.</li><li>Drive process simplification and operational efficiency to improve outcomes, controls, and customer experience.</li><li>Manage end-to-end project delivery, from requirements and solution design through implementation, testing, deployment, and adoption.</li><li>Partner with business, technology, operations, and control functions to ensure successful delivery, governance compliance, and sustainable benefits realisation.</li></ul><p style="text-align: left;"> </p><p style="text-align: left;"><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Proven track record delivering AI-enabled products end-to-end</li><li>Strong capability in process streamlining / continuous improvement with measurable outcomes.</li><li>Demonstrated ability to run structured option assessments and make pragmatic recommendations balancing value, risk, and speed.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UmVteWEuRXJheWlsUG9vbmhlbi41Mzk3Ny4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
  • 2026-09-09T08:57:59Z
Established FI - AVP - Trade Operations (late shift) - 70K
  • Central and Western District, Central and Western District
  • remote
  • Permanent
  • 50000 - 70000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading financial organization with a strong reputation for operational excellence and market innovation. Operating within a dynamic and highly regulated environment, the organization plays a critical role in supporting the efficient functioning of financial markets, providing trading services, operational oversight, and market support to a broad range of participants.</p><p> </p><p>As part of its ongoing growth and transformation initiatives, the organization is seeking an experienced Trade Operations professional to oversee mission-critical trading support activities, enhance operational controls, drive process automation and operational efficiency, and contribute to strategic projects across business and technology functions. This individual will play a key role in ensuring seamless trading operations, managing operational risk, supporting market participants, and delivering initiatives that enhance market infrastructure and service quality.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Trade Operations Oversight</strong>: Manage the day-to-day execution and support of trading activities, ensuring a smooth, controlled, and efficient operating environment while responding to time-sensitive issues and exceptional situations.</li><li><strong>Trading Support &amp; Issue Resolution</strong>: Act as a central point of contact for clients and business stakeholders, providing operational support, troubleshooting trading-related matters, and ensuring timely resolution of issues.</li><li><strong>Operational Risk Management</strong>: Monitor key operational processes, identify potential risks and control gaps, and implement mitigation measures to maintain a resilient trading environment.</li><li><strong>Process Improvement &amp; Automation</strong>: Review existing trade support workflows, identify opportunities for efficiency gains, and leverage technology, automation, and data-driven solutions to improve productivity and service quality.</li><li><strong>Project Delivery &amp; Change Management</strong>: Lead and support strategic initiatives, including platform enhancements, process optimization, new product implementation, and operational transformation projects.</li><li><strong>Stakeholder Management</strong>: Collaborate closely with internal teams, business partners, and external participants to ensure seamless operational execution and high-quality service delivery.</li><li><strong>Policy, Governance &amp; Controls</strong>: Develop, maintain, and enhance operational procedures, control frameworks, and contingency plans to support business continuity and regulatory requirements.</li><li><strong>Market Intelligence &amp; Industry Trends</strong>: Stay informed of industry developments, evolving market practices, emerging technologies, and regulatory changes to support continuous improvement initiatives.</li><li><strong>Client Service Excellence</strong>: Build strong relationships with key stakeholders through proactive communication, professional support, and a solutions-oriented approach.</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in Finance, Economics, Business Administration, or a related discipline.</li><li>Approximately 10 years of experience within trade operations, capital markets operations, brokerage operations, exchange operations, middle office, or related financial services functions.</li><li>Good understanding of trading workflows, financial products, and post-trade operational processes.</li><li>Familiarity with risk controls, operational governance, and regulatory requirements within financial markets.</li><li>Strong analytical, problem-solving, and decision-making capabilities.</li><li>Excellent communication and stakeholder management skills.</li><li>Fluent in English and Chinese, both written and spoken; Mandarin would be advantageous.</li><li>Proficient in Microsoft Office applications; experience with data analytics, reporting tools, automation, SQL, VBA, Power BI, or similar technologies would be beneficial.</li><li>Experience delivering operational improvement, system implementation, or workflow transformation initiatives.</li><li>Comfortable working non-standard hours or shift-based schedules where required.</li><li>Candidates with fewer years of experience but strong relevant exposure and potential will also be considered for the Associate level.<br /> </li></ul><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference Number: 67010-0013519330</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjMxNzAwLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-10-05T06:54:19Z
HK-based Listed Corp - Executive Assistant (up to 55K)
  • Central, Central and Western District
  • remote
  • Permanent
  • 40000 - 55000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established list corporate with a strong presence across Asia and a reputation for its professional, stable, and corporate culture. This opportunity supports a senior C-suite executive and sits at the heart of a dynamic business environment where collaboration and stakeholder engagement are highly valued. The organization offers excellent exposure to senior leadership, cross-functional interaction, and meaningful involvement in business initiatives. It is an ideal opportunity for an experienced Executive Assistant seeking a long-term career within a respected platform that values professionalism, trust, and high-quality executive support.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Executive Support</strong>: Provide high-level administrative and coordination support to a senior C-suite executive, ensuring priorities, commitments, and daily activities are managed efficiently.</li><li><strong>Calendar &amp; Meeting Management</strong>: Oversee a complex schedule, coordinate appointments, manage meeting logistics, and ensure competing priorities are handled effectively.</li><li><strong>Travel &amp; Logistics Coordination</strong>: Arrange domestic and international travel, accommodation, transportation, and itineraries while ensuring a seamless experience.</li><li><strong>Stakeholder Management</strong>: Serve as a key liaison between senior management, business teams, and external partners, building strong relationships and ensuring timely follow-up on key matters.</li><li><strong>Meeting Preparation</strong>: Coordinate meetings from start to finish, including scheduling, venue arrangements, presentation materials, agendas, and follow-up actions.</li><li><strong>Communication &amp; Correspondence</strong>: Draft, review, and manage business correspondence, presentations, reports, and other professional documents on behalf of senior management.</li><li><strong>Project &amp; Business Coordination</strong>: Track ongoing initiatives, coordinate with multiple stakeholders, and ensure important projects and deadlines remain on schedule.</li><li><strong>Events &amp; Corporate Engagements</strong>: Support the planning and execution of internal events, business functions, leadership meetings, and external engagements.</li><li><strong>Expense &amp; Administration Management</strong>: Handle expense submissions, record maintenance, document management, and general administrative processes with a high degree of accuracy.</li><li><strong>Confidential Information Handling</strong>: Manage highly sensitive information with professionalism, discretion, and sound judgment.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Degree holder or equivalent educational background preferred.</li><li>Around 10 years of experience supporting senior executives within a corporate environment.</li><li>Candidates from financial institutions, banking, asset management, insurance, professional services, or large MNCs are highly preferred.</li><li>Previous experience working within a sizeable and fast-paced organization is advantageous.</li><li>Strong ability to manage multiple priorities, shifting schedules, and demanding deadlines.</li><li>Excellent communication and interpersonal skills, with the confidence to engage with senior stakeholders both internally and externally.</li><li>Demonstrated professionalism, maturity, and sound judgment when handling confidential matters.</li><li>Highly organized, proactive, and solutions-oriented with strong attention to detail.</li><li>Comfortable working independently while also collaborating across different business functions.</li><li>Strong proficiency in Microsoft Office, including Outlook, PowerPoint, Excel, and Word.</li><li>Familiarity with travel coordination, expense management, and executive administration processes.</li><li>Fluent English and Chinese communication skills, both written and spoken.</li><li>Service-oriented mindset with a strong sense of ownership, accountability, and professionalism.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference Number: 67010-0013472562</em></p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjM1MjIxLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-08-14T03:56:58Z
Technology Audit and Advisory - Senior Consultant
  • Central, Central and Western District
  • remote
  • Permanent
  • 35000 - 55000 HKD / Monthly
  • <p style="display: inline !important;"><strong>About Protiviti</strong></p><p>Protiviti is a global consulting firm that helps leaders face the future with confidence. We deliver deep expertise and objective insights across technology, cybersecurity, digital transformation, risk management, compliance, governance, internal audit, and business performance improvement. Our 11,000+ professionals operate across 90+ offices worldwide, serving over 80% of the Fortune 100 and nearly 80% of Fortune 500 companies. Protiviti Inc. is a wholly owned subsidiary of Robert Half (NYSE: RHI).</p><p> </p><p><strong>Why Join Protiviti?</strong></p><ul><li>Work on diverse and meaningful IT audit and technology risk engagements.</li><li>Gain exposure to leading financial institutions and multinational organisations.</li><li>Develop your expertise across IT governance, ITGCs, cloud, data privacy, risk management and operational resilience.</li><li>Collaborate with experienced professionals and subject-matter specialists across Protiviti's global network.</li><li>Leverage innovative tools and data analytics to enhance audit quality and efficiency.</li><li>Grow your career in a collaborative, supportive and entrepreneurial environment.</li></ul><p> </p><p><strong>About Services</strong></p><p>Organisations face growing technology risks, regulatory expectations and operational costs. However, technology risk and its potential business impact are not always fully considered in business decision-making. Our Technology Audit and Advisory services help clients understand their technology risk exposure and enhance the effectiveness of their controls. As a Technology Risk Specialist, you will guide clients in managing technology risks, addressing regulatory requirements and enhancing technology governance, controls and resilience.</p><p><strong>Major responsibilities:</strong></p><ul><li>Perform IT audit, technology risk assessment and regulatory compliance review for banks, securities firms, insurers, asset managers and multinational organisations.</li><li>Assess IT governance and IT General Controls, including access management, change management, system development and IT operations.</li><li>Review application controls, information security, cloud, third-party risk, business continuity, data protection and emerging technology risks.</li><li>Conduct process walkthroughs, stakeholder interviews, control testing and analysis of audit evidence.</li><li>Assess controls against applicable regulatory requirements and recognised frameworks, including HKMA, SFC, Insurance Authority, NIST and ISO 27001.</li><li>Identify control gaps and assist in developing practical, risk-based recommendations.</li><li>Prepare clear audit / assessment working papers, findings, reports and presentation materials.</li><li>Perform information security awareness training and training program development for clients</li><li>Support project planning, progress monitoring and communication with client stakeholders.</li><li>Use data analytics and audit tools to improve the efficiency and effectiveness of engagements.</li><li>Work effectively as a team member, sharing responsibility, providing support and maintaining communication</li><li>Contribute to proposals, client presentations, knowledge development and other practice initiatives.</li></ul><p> </p><p><strong>Required Experience &amp; Qualifications</strong></p><ul><li>Bachelor's degree in Information Systems, Information Technology, Finance, Business Management or related discipline.</li><li><strong>Relevant 3 - 5 years experience</strong> in IT audit, technology risk, IT controls, information security or IT compliance.</li><li>Experience leading small team for IT audit or technology risk engagements.</li><li>Good understanding of IT governance, ITGCs, application controls, technology operations, outsourcing, business continuity and risk management.</li><li>Strong knowledge of HKMA, SFC, and IA requirements relating to technology and cybersecurity risk, and familiarity with industry frameworks such as COBIT, NIST, ISO 27001, and/or ITIL.</li><li>Knowledge of AI governance and AI risk management audits would be an advantage.</li><li>Professional certifications, i.e. CISA, CISSP, CISM, CIA or CRISC is a pus</li><li>Business knowledge of specific industries, e.g. banking, securities, insurance, real estate, manufacturing and /or consumer business would be an advantage</li><li>Strong analytical, problem-solving, documentation and report-writing skills.</li><li>Good communication, presentation and stakeholder management skills.</li><li>Good command of spoken English and Cantonese. Fluency in Mandarin is an advantage.</li></ul><p> </p><p> </p><p>We offer attractive remuneration package to the right candidate. Interested parties shall email their resume and expected salary to [email protected]. All information received will be kept in strict confidence and only for employment-related purpose.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TWFuZGVlcC5HaWxsLjMyNTYzLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-10-05T07:22:41Z
Digital Product Manager (Perm, 40K - 55K)
  • Central and Western District, Central and Western District
  • remote
  • Permanent
  • 40000 - 55000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a global leader in media services and publishing.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Direct the complete lifecycle of assigned digital learning products, overseeing execution from initial concept through delivery and ongoing enhancements</li><li>Serve as Product Owner to manage product backlogs, author detailed user stories, and drive Agile/Scrum development cycles</li><li>Partner with department leadership on portfolio strategy, roadmap development, and feature prioritisation</li><li>Ensure all digital solutions meet functional standards, user requirements, learning objectives, and strategic goals</li><li>Evaluate market dynamics, competitive landscapes, and product performance metrics to guide functional improvements</li><li>Synthesise feedback and product analytics to continuously refine feature backlogs and product UX</li><li>Facilitate cross-functional collaboration among engineering, UX/UI, content editorial, QA, and external vendors to deliver product iterations</li><li>Convert commercial and educational requirements into precise functional specifications and technical documentation</li><li>Oversee launch Readiness and post-implementation optimization for digital tools</li><li>Monitor emerging industry standards, technological innovations, and AI adoption</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's Degree in Computer Science, Business, or a related discipline</li><li>5 years of hands-on experience in digital product management or product ownership</li><li>Practical expertise in Agile, Scrum, or hybrid product management frameworks</li><li>Functional understanding of UX/UI design principles, user-centric research, and data-driven decision-making</li><li>Excellent analytical problem-solving, project organisation, and cross-functional communication abilities</li><li>Proactive, detail-driven mindset comfortable operating in fast-paced product environments</li><li>Strong interest in educational technology and digital learning solutions</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference Number: 67010-0013510404</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/SmFzb24uTmcuNjcyMDEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-10-09T07:03:59Z
Customer Service Officer - Contract
  • Hong Kong,
  • remote
  • Contract
  • 15000 - 20000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a sizeable wealth management platform, is now seeking a <strong>Customer Service Officer</strong> to support a large-scale customer communication initiative. This is an excellent opportunity for individuals who enjoy helping customers, resolving enquiries, and delivering positive customer experience in a fast-paced environment.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Handle customer enquiries related to a special business project via hotline and email.</li><li>Provide accurate, timely, and professional responses to customer enquiries.</li><li>Resolve customer issues efficiently and escalate complex cases when necessary.</li><li>Maintain high service standards and ensure a positive customer experience throughout the transition period.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Diploma or above in any discipline.</li><li>Previous experience in customer service, call center, customer support, or related fields is preferred.</li><li>Strong communication and interpersonal skills.</li><li>Customer-oriented with a professional and positive attitude.</li><li>Able to handle multiple enquiries and work effectively under pressure.</li><li>Proficient in Microsoft Office applications.</li><li>Good command of spoken and written English and Chinese.</li><li><strong><span style="text-decoration: underline;">Retirees are welcome </span></strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference Number: </em><em>67010-0013508332</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuMTkxNzkuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-09-17T09:39:38Z