11 results for Pmo jobs

Manager, Transformation & PMO

Central and Western District, Central and Western District
remote
Permanent
80000 - 90000 HKD / Monthly
The CompanyOur client is one of the largest corporations publicly listed in Hong Kong. The Role<ul><li>Develop and maintain the project management governance and methodologies to enhance operational efficiency and effectiveness and ensure alignment with the strategic objectives of the IT Department</li><li>Optimise the strategic planning of IT financial management and processes: budget management, cost optimisation, and investment in technologies</li><li>Ensure resource availability and allocation, manage changes in project scope, schedule, and costs efficiently</li><li>Measure project performance to monitor the progress of the project, identify and quantify variance, and perform required corrective actions</li><li>Generate and deliver comprehensive project reports and presentations to senior management detailing project status, risks, issues, and proposed solutions.</li><li>Coordinate internal resources and third parties and vendors for the flawless execution of projects.</li><li>Support the review of IT procurement and contract management as well as vendor management to determine areas for optimisation, propose and develop solutions for process improvement and streamlining</li><li>Manage the risk tracking process and work with other managers to proactively address potential issues in a timely manner.</li><li>Provide decision support and recommendations to senior management through insights and analysis from project data</li><li>Facilitate the sharing of best practices across project teams and ensure all project documentation is appropriately archived following project completion</li></ul> Your Profile<ul><li>Bachelor's Degree in Business Administration, Management, or a related field.</li><li>Minimum of 8 years of experience in project management roles with at least 4 years in a PMO leadership position</li><li>Proven track record in project management methodologies (PMP, PRINCE2 certification is preferred)</li><li>Experience in process improvement initiatives and change management planning and execution</li><li>Strong knowledge of project management methodologies and key financial metrics for IT Projects</li><li>Excellent command of both English and Chinese a MUST</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013284624 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SmFzb24uTmcuNDY0NDIuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2025-08-29T03:49:11Z

Business Analyst

Central and Western District, Central and Western District
remote
Contract
25000 - 35000 HKD / Monthly
The Company🌟 An Exciting Opportunity to Join a Dynamic Team Driving Organizational Excellence! 🌟Our client is seeking a Junior Business Analyst to support their Project Management Office (PMO) and Operations. In this role, you will contribute to process improvement, provide insight through analysis, and ensure alignment with strategic initiatives. If you are an analytical thinker with a passion for continuous improvement, this is an opportunity for you to build a strong foundation in the business operations field. The RoleBusiness Analysis & User Requirements:<ul><li>Perform in-depth business analysis, consolidating and preparing user requirementsfor IT systems and projects.</li><li>Generate detailed user requirements for diverse areas in BAU sector, including Sales, Underwriting, Administration, Claims, Finance, and Customer Service.</li><li>Manage channel-specific requirements spanning brokers, agents, partners, and direct channels, making this a dynamic, multi-dimensional role.</li></ul> UAT & System Coordination:<ul><li>Collaborate with the business team to prepare test plansand conduct User Acceptance Tests (UAT) for end-to-end processes.</li><li>Work closely with IT teams to review UAT results with the business team, ensuring alignment with project requirements and obtaining UAT sign-off</li></ul> Project Management & Automation Goals:<ul><li>Support projects aimed at BAU automationand fostering digital adoption to elevate branding.</li><li>Actively contributes to initiatives focused on improving distributor and customer experience.</li><li></li></ul>Quality Output Delivery:<ul><li>Deliver quality outputs for all assigned projects and tasks, ensuring efficiency and excellence in execution.</li></ul> Your Profile<ul><li>Education: Bachelor's degree in business administration, Information Systems, or a related field.</li><li>Experience:</li><ul><li>Proven track record as a Business Analyst, preferably in Employee Benefits (EB) or Insurance-related projects.</li><li>Experience in end-to-end project cycles, UAT preparation, and testing processes.</li></ul><li>Technical Skills:</li><ul><li>Familiarity with IT systems in an EB environment.</li><li>Ability to consolidate, analyze, and communicate complex data into actionable insights and clear requirements.</li><li>Highly proficient in Microsoft applications (e.g., Excel, PowerPoint, Access, Visio). Candidates with knowledge of Oracle systems, Alteryx, Power BI, Hyperion, AS400, and draw.io would have an advantage.</li><li>Exceptional organizational and multitasking skills to manage multi-channel projects.</li><li>Strong interpersonal and collaborative skills for cross-functional engagement.</li></ul></ul><ul><li>Fluent in reading and writing English; native Cantonese</li><li>Immediately Available is highly preferred </li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: <a href="https://rh.my.salesforce.com/a1GVT000003tYCD">67010-0013262610</a>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNzk4MDkuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2025-08-15T02:40:03Z

Senior IT Project Manager (Perm I Web3 / Blockchain)

Eastern District, Eastern District
remote
Permanent
60000 - 95000 HKD / Monthly
The CompanyGlobal and reputable financial institution. The Role<ul><li>Project Management Leadership: Lead cross-functional teams to deliver complex blockchain/Web3 projects on time and within budget.</li><li>Blockchain Integration: Collaborate with technical teams to integrate blockchain solutions (e.g., Hyperledger, Ethereum, Solana) into operational and strategic workflows.</li><li>Strategic Planning: Create and manage detailed project plans, timelines, and resource allocations to ensure successful implementation of blockchain/Web3 initiatives.</li><li>Stakeholder Communication: Act as a liaison between technical teams, business units, and stakeholders to guarantee alignment on project goals and deliverables.</li><li>Risk Management: Identify project risks, propose mitigation strategies, and ensure compliance with regulatory standards, particularly within the financial sector.</li><li>Budget Supervision: Monitor and manage project budgets, identifying cost efficiencies and ensuring optimal resource utilization.</li><li>Performance Metrics: Develop KPIs and track project performance to ensure objectives are met and continuously improved upon.</li><li>Emerging Technology Advocacy: Drive innovation by staying abreast of new technologies and recommending potential blockchain/Web3 applications to stakeholders.</li></ul>Your Profile <ul><li>Experience: 7+ years of experience in IT project management, with at least 3-5 years focused on blockchain/Web3 technologies.</li><li>Understanding of Blockchain Technologies: Strong knowledge of blockchain protocols such as Hyperledger, Ethereum, Solana, or comparable platforms.</li><li>Project Management Certifications: PMP, PRINCE2, or Agile certifications are highly desirable.</li><li>Technical Background: Familiarity with blockchain architecture, smart contracts, and distributed ledger technology. While hands-on programming experience isn't mandatory, technical understanding is required to collaborate effectively with development teams.</li><li>Financial Sector Experience: Proven delivery of IT projects within regulated financial services environments is strongly preferred.</li><li>Tools & Methodologies: Proficiency in project management platforms (e.g., Jira, Confluence, Microsoft Project) and Agile/Scrum methodologies.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013289622By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuOTE3NjYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2025-08-29T08:04:00Z

Project Manager (Data) - Commerce - Contract - 60k

Yau Tsim Mong District, Yau Tsim Mong District
remote
Contract
50000 - 60000 HKD / Monthly
The Company Our client is an instantly recognizable firm with a very strong reputation and brand within the globe. Responsibilities<ul><li>Lead data and analytics projects, managing scope, timelines, resources, and risks.</li><li>Collaborate with IT and data teams to gather and validate requirements.</li><li>Develop and oversee project plans, budgets, and execution strategies.</li><li>Communicate with cross-functional teams and vendors to ensure alignment and delivery.</li><li>Monitor progress, resolve issues, and report status to senior leadership.</li></ul> Requirements<ul><li>At least 7 years of experience in data-related project management or business analysis.</li><li>Strong knowledge of cloud data services, analytics, and governance standards.</li><li>Skilled in Excel, SQL, Power BI, and fluent in English and Chinese.</li><li>Excellent problem-solving, documentation, and stakeholder communication skills.</li><li>Degree in Business, IT, Project Management, or Data Analytics.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3VraS5XdS44Njk3NC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2025-09-23T09:41:39Z

Business Analyst - D365 CRM

Yau Tsim Mong District, Yau Tsim Mong District
remote
Contract
35000 - 40000 HKD / Monthly
The Company We are seeking a Business Analyst for one of our large scale commercial clients. The Role<ul><li>Collaborate with key stakeholders to collect, analyze, and document business requirements. Identify pain points, inefficiencies, and opportunities for improvement in the current CRM system.</li><li>Liaise with IT technical teams, including architecture, infrastructure, integration and cybersecurity requirements and specifications.</li><li>Facilitate meetings with stakeholders and IT Teams to gather requirements, validate proposed solutions, and resolve conflicts or ambiguities.</li><li>Recommending new business opportunities, new systems and processes; identifying simplification and documentation and improvements in operations.</li><li>Investigate system issues or incidents and prepare corresponding test plans to detect issues in testing or development phases to prevent repetitive cases.</li><li>Communicate with business owners to provide professional technical advice on the technical requirements for preparing the procurement documents.</li></ul> Your Profile<ul><li>Have a minimum 4 years of business analysis and project management experience.</li><li>Proven experience as a Business Analyst, with a strong focus on CRM projects or related systems.</li><li>Have any prior experience in both functional and technical perspectives of Microsoft Dynamics / Salesforce CRM / Customer Data Platforms (CDP) / Marketing Automation</li><li>Have knowledge of and experience in Microsoft Dynamics CRM would be an advantage</li><li>Strong analytical and problem-solving skills and the ability to translate business needs into clear and concise requirements.</li><li>Familiarity with Agile or Waterfall project management methodologies.</li><li>Excellent written and spoken English is a must.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RHlsYW4uTGF1LjgzNTE5LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
2025-09-18T07:39:03Z

Product Officer

Central and Western District, Central and Western District
remote
Contract
20000 - 25000 HKD / Monthly
The Company🚀 Put Your Skills to Work in Building Customer-Centric Insurance Solutions! 🚀Our client is seeking a Product Development Officer to join the team of industry pioneers. If you're passionate about designing insurance products tailored to customer needs and collaborating with key stakeholders for successful product delivery, this opportunity is perfect for you! The RoleProduct & Proposition Design: <ul><li>Collaborate on the design of innovative insurance products that focus on meeting customer needs while balancing diverse stakeholder perspectives.</li></ul>Product Delivery: <ul><li>Support the launch of product initiatives and prepare related literature to ensure seamless rollout and compliance.</li></ul>Competitiveness: <ul><li>Monitor product performance and regularly track competitiveness to maintain leadership in the insurance market</li></ul>Special Projects: <ul><li>Assist with special quotations and user acceptance testing to guarantee successful implementations.</li></ul> Your ProfileEducation: <ul><li>University graduate, ideally in Business Administration, Marketing, Statistics, Actuarial Science, or related discipline</li></ul>Experience: <ul><li>Minimum of 2+ years in product development and marketing within the insurance industry.</li></ul>Communication Skills: <ul><li>Excellent written and spoken English, with proficiency in Chinese reading and writing.</li></ul>Project Management Expertise: <ul><li>Strong project management skills with a keen eye for accuracy and attention to detail.</li></ul>Personal Attributes: <ul><li>Self-motivated, organized, and an exceptional team player ready to drive results</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013266160By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuMzkwNjEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2025-09-05T01:22:17Z

ERP Manager (Oracle Fusion - Finance)

Central and Western District, Central and Western District
remote
Permanent
50000 - 60000 HKD / Monthly
The CompanyOur client is a well-known FinTech business and a household name in Hong Kong. The Role<ul><li>Provide support to BAU operations and process enhancement projects for Oracle Fusion Cloud - Financials Cloud</li><li>Gather, prioritize, and deliver configuration adjustments</li><li>Assist in implementing process improvement strategies and initiatives across multiple departments</li><li>Conduct in-depth analyses of existing processes to identify inefficiencies, propose solutions, and recommend strategies to enhance productivity, efficiency, and quality</li><li>Collaborate with cross-functional teams to gather insights, perform process assessments, and implement process optimisations</li><li>Develop and maintain a technical and functional knowledge base, including Standard Operating Procedures (SOPs), root-cause analyses, and Oracle Fusion release note summaries</li><li>Provide support for new initiatives in upstream systems and handle additional ad-hoc responsibilities as required</li><li>Ensure compliance with established policies and procedures</li></ul> Your Profile<ul><li>Bachelor's Degree in Information Technology or other related discipline</li><li>Minimum 6 years of relevant experience in systems design and development or project management</li><li>Proven experience in Oracle EBS or Oracle Fusion Cloud Applications and change management</li><li>Skilled at SQL for data manipulation</li><li>Strong project management, stakeholder management and problem-solving skills with sound knowledge on process design and re-engineering.</li><li>Strong communication skills in both verbal and written English and Chinese</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013269681By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SmFzb24uTmcuMTQ3NDcuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2025-07-29T07:06:09Z

Chinese ibank - Relationship Management (up to 50K)

Central, Central and Western District
remote
Permanent
40000 - 50000 HKD / Monthly
The CompanyOur client is a Chinese investment bank that is seeking a Relationship Management professional to join the team. The role involves maintaining client relationship, handling clients daily queries related to NAV, fund operations, subscription, redemption, KYC and onboarding, etc. The RolePrimary Responsibilities<ul><li>Lead custody business setup: Oversee the establishment of custody operations and contribute to strategic planning for the business.</li><li>Develop operational procedures: Create and implement procedure manuals, workflows, and control measures related to asset custody services.</li><li>Manage stakeholder relationships: Build and maintain connections with external and internal stakeholders, including sub-custodians and counterparties.</li><li>Coordinate system implementation: Support system setup, testing, and collaborate with vendors and internal teams to monitor project progress.</li><li>Supervise settlement operations: Manage day-to-day settlement and corporate action processes for various securities including equities and fixed income.</li><li>Monitor market and system changes: Analyze market developments and identify system enhancement needs, implementing necessary measures.</li></ul><ul><li>Handle ad-hoc projects: Take on additional projects as assigned.</li></ul> Your ProfileQualifications:<ul><li>Education: University degree, ideally in economics or finance.</li><li>Experience: At least 5 years of relevant experience in transfer agency</li></ul> Technical Skills:<ul><li>Business Acumen: Detailed understanding of local business requirements and proven ability to service clients in the financial industry.</li><li>Fund Knowledge: Good understanding of fund services</li><li>Language Skills: Proficiency in English and other relevant languages.</li></ul> Personal Competencies:<ul><li>Teamwork: Strong team orientation with the ability to contribute to team efforts and collaborate with other groups.</li><li>Communication: Excellent communication skills, including diplomacy and tact, combined with goal orientation.</li><li>Negotiation: Effective negotiation skills for project management.</li><li>Cultural Adaptability: Ability to work with diverse cultures and languages.</li><li>Client Focus: Strong client and service orientation with good interpersonal skills at all levels.</li><li>Time Management: Ability to work under pressure while maintaining quality work and managing time effectively.</li><li>Motivation: Self-driven, motivated, goal-oriented, and willing to take full responsibility for actions.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013299255By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QW5keS5jaG93LjQ0MjE3LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
2025-09-17T01:59:56Z

VP, Data Scientist (MNC Financial Group I New Headcount)

Southern District, Southern District
remote
Permanent
80000 - 90000 HKD / Monthly
The CompanyMultinational financial group. The Role<ul><li>Team Leadership:Manage and mentor a team of 3-5 data analysts, fostering their professional growth and ensuring the team delivers high-quality insights and solutions.</li><li>AI & LLM Development:Design, develop, and implement advanced artificial intelligence solutions, with a focus on large language models that address complex business challenges.</li><li>Data Strategy:Develop and drive the organization's data science strategy, ensuring alignment with business goals and execution of enterprise-level initiatives.</li><li>Project Management:Oversee the end-to-end delivery of data science projects, from ideation to deployment, ensuring timely delivery and operationalization of models.</li><li>Collaboration:Partner with cross-functional teams (engineering, product, business units) to translate data-driven insights into actionable strategies.</li><li>Innovation:Keep up with industry trends, research advancements in AI/ML, and apply cutting-edge techniques to enhance data capabilities and solutions.</li><li>Performance Monitoring:Establish KPIs for projects and models, ensuring continuous monitoring and optimization to drive impactful results.</li></ul> Your Profile<ul><li>Bachelor's degree in Computer Science, Data Science, Mathematics, Engineering, or a related field. A Master's or PhD is preferred.</li><li>8+ years of progressive experience in data science, analytics, or related roles, including leadership positions managing teams.</li><li>Expert knowledge in artificial intelligence and machine learning, with hands-on experience in developing and fine-tuning large language models (LLMs) such as GPT, BERT, or similar.</li><li>Proficiency in programming languages and tools such as Python, R, SQL, and frameworks like TensorFlow or PyTorch.</li><li>Strong foundation in statistics, data modeling, and algorithm development.</li><li>Excellent analytical skills and a proven ability to solve complex, real-world business problems using data.</li><li>Exceptional communication and stakeholder management skills, with the ability to present technical concepts to both technical and non-technical audiences.</li><li>Experience collaborating across industries is highly desirable-candidates from all industries are welcome to apply.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013291349By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuMDc2MTEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2025-09-04T01:01:42Z

Infrastructure Manager - Insurance - Contract - 40k

Kwun Tong, Kwun Tong District
remote
Contract
35000 - 40000 HKD / Monthly
The Company Our client is an instantly recognizable firm with a very strong reputation and brand within the globe. The Role<ul><li>Act as a technical lead on desktop and workplace technology projects from planning to execution.</li><li>Manage end to end infrastructure projects and communicate with vendors.</li><li>Provide Tier 2 and Tier 3 technical support and collaborate with IT Service Desk for issue resolution.</li><li>Implement and maintain endpoint protection, virtualization, and compliance with security standards.</li></ul> Your Profile<ul><li>At least 7 years of infrastructure work experience with project management experience.</li><li>Proficient in SCCM, Intune, Azure Virtual Desktop, and mobile device management.</li><li>Strong communication, problem-solving skills, and ability to work across technical and non-technical teams.</li><li>Bachelor's degree in Computer Science, IT, or a related field.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3VraS5XdS4xNTQ3Ni4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2025-09-02T10:12:40Z

Senior Manager / Director of AIOps and IT Operations (Perm)

Hong Kong,
remote
Permanent
90000 - 100000 HKD / Monthly
The CompanyA prominent and reputable institution specializing in delivering high-quality offerings to the community, with a strong commitment to innovation and operational excellence. The Role<ul><li>Strategic Leadership:</li></ul><ul><ul><li>Define and execute the strategy for AIOps implementation within the infrastructure domain, ensuring alignment with organizational goals.</li><li>Collaborate with cross-functional teams (engineering, IT operations, and data science) to identify areas for automation, optimization, and enhanced system management.</li></ul></ul><ul><li>AIOps Development and Execution:</li></ul><ul><ul><li>Lead the design and development of AI-driven solutions, integrating advanced analytics, machine learning (ML), and automation to streamline IT operations such as monitoring, incident management, and capacity planning.</li><li>Oversee the implementation of AIOps tools and frameworks to manage complex IT systems, ensuring minimal downtime and proactive problem resolution.</li><li>Ensure integration of AIOps solutions with existing IT Service Management (ITSM) tools and monitoring platforms.</li></ul></ul><ul><li>Analytics and Optimization:</li></ul><ul><ul><li>Implement predictive and prescriptive analytics to forecast system performance, automate root-cause analyses, and optimize resource utilization.</li><li>Use AI/ML models to improve system uptime, resilience, and scalability while reducing manual workload and operational overheads.</li></ul></ul><ul><li>Architecture and Ecosystem Development:</li></ul><ul><ul><li>Develop a scalable AIOps architecture that integrates with current and future IT systems.</li><li>Create frameworks for continuous monitoring, performance tuning, and fault tolerance across multi-cloud environments, on-premises infrastructure, and hybrid models.</li></ul></ul><ul><li>Team Leadership and Mentorship:</li></ul><ul><ul><li>Build and lead a high-performing team of data scientists, AI engineers, and infrastructure specialists by fostering a culture of innovation and collaboration.</li><li>Provide mentorship and training on AIOps solutions and best practices across teams.</li></ul></ul><ul><li>Stakeholder Collaboration:</li></ul><ul><ul><li>Partner with business and technical stakeholders to understand operational challenges and translate them into data-driven solutions.</li><li>Communicate and advocate for the value of AIOps development to C-level executives and other key decision-makers.</li></ul></ul><ul><li>Compliance and Security:</li></ul><ul><ul><li>Ensure AIOps frameworks align with organizational cybersecurity and data privacy policies.</li><li>Stay updated on AI ethics, compliance, and regulatory trends globally to maintain the responsible use of AI tools.</li></ul></ul> Your Profile<ul><li>Education:</li></ul><ul><ul><li>Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field is required. Master's degree or MBA is preferred.</li></ul></ul><ul><li>Experience:</li></ul><ul><ul><li>10+ years of experience in IT operations, infrastructure management, or AI/ML development.</li><li>Proven track record of implementing AIOps solutions, from concept to production, at a senior technology leadership level.</li><li>Experience working with cloud platforms (AWS, Azure, or GCP) and hybrid IT environments is a strong advantage.</li><li>Familiarity with AIOps tools and platforms such as Dynatrace, DataDog, Splunk, Moogsoft, BigPanda, or similar.</li></ul></ul><ul><li>Technical Skills:</li></ul><ul><ul><li>Strong expertise in machine learning algorithms, natural language processing (NLP), predictive analytics, and automation frameworks.</li><li>Proficiency in programming languages such as Python, R, or Java, with knowledge of AI/ML frameworks like TensorFlow, PyTorch, or Scikit-learn.</li><li>Understanding of IT Operations Management (ITOM), ITSM, DevOps practices, and observability tools.</li></ul></ul><ul><li>Soft Skills:</li></ul><ul><ul><li>Strong leadership, communication, and project management skills.</li><li>Exceptional problem-solving skills with the ability to anticipate operational challenges and proactively create solutions.</li></ul></ul><ul><li>Certifications (Desirable):</li></ul><ul><ul><li>ITIL® certifications, Cloud certifications (AWS Solutions Architect, Microsoft Azure Administrator, etc.), or AI/ML certifications.</li></ul><li>A visionary thinker with a passion for operational excellence, skilled at managing complex IT systems at scale.</li><li>Global mindset with experience working with teams in diverse geographies.</li><li>Comfort with ambiguity and a proven ability to deliver measurable results in a fast-changing technology landscape.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013271523By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuMzg5ODAuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2025-08-04T03:22:26Z