<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of German & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in German and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> </p><p>If you are a results-driven, German speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS44NzQzMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h2 data-start="334" data-end="418">Interim Tax Consultant - Project based</h2><h2 data-end="418" data-start="334">Lead and execute a comprehensive overhaul of the organisation's tax processes, ensuring full compliance, operational efficiency, and alignment with recognised best-practice standards. The project focuses on strengthening governance, improving accuracy, and embedding sustainable procedures that reduce risk and support long-term strategic objectives.</h2><h3 data-end="844" data-start="816"><strong data-start="820" data-end="844">Key Responsibilities</strong></h3><p data-end="886" data-start="845"><strong data-start="845" data-end="884">1. Diagnostic Review & Gap Analysis</strong></p><ul data-start="887" data-end="1214"><li data-start="887" data-end="996"><p data-start="889" data-end="996">Conduct a full assessment of existing tax workflows, controls, documentation, and compliance obligations.</p></li><li data-start="997" data-end="1119"><p data-start="999" data-end="1119">Identify process inefficiencies, control weaknesses, data gaps, and areas of exposure to regulatory or financial risk.</p></li><li data-start="1120" data-end="1214"><p data-start="1122" data-end="1214">Benchmark current practices against industry standards and emerging regulatory requirements.</p></li></ul><p data-end="1275" data-start="1216"><strong data-start="1216" data-end="1273">2. Design & Implementation of Improved Tax Procedures</strong></p><ul data-end="1583" data-start="1276"><li data-start="1276" data-end="1394"><p data-start="1278" data-end="1394">Develop clear, standardised procedures for corporate tax, VAT, transfer pricing, and other relevant tax areas.</p></li><li data-start="1395" data-end="1477"><p data-start="1397" data-end="1477">Implement structured process maps, and documentation protocols.</p></li><li data-end="1583" data-start="1478"><p data-start="1480" data-end="1583">Establish internal control frameworks to ensure accuracy, segregation of duties, and audit-readiness.</p></li></ul><p data-start="1585" data-end="1631"><strong data-start="1585" data-end="1629">3. Strengthening Governance & Compliance</strong></p><ul data-start="1632" data-end="1966"><li data-start="1632" data-end="1750"><p data-end="1750" data-start="1634">Review compliance calendars, filing processes, and data-collection workflows to ensure timely, accurate reporting.</p></li><li data-end="1857" data-start="1751"><p data-end="1857" data-start="1753">Enhance record-keeping practices aligned with regulatory expectations and internal audit requirements.</p></li><li data-end="1966" data-start="1858"><p data-end="1966" data-start="1860">Ensure compliance processes include adequate review steps, sign-off structures, and escalation procedures.</p></li></ul><p data-end="2012" data-start="1968"><strong data-end="2010" data-start="1968">4. Best-Practice Framework Development</strong></p><ul data-end="2324" data-start="2013"><li data-end="2128" data-start="2013"><p data-end="2128" data-start="2015">Introduce leading-practice methodologies for tax risk management, regulatory monitoring, and quality assurance.</p></li><li data-start="2129" data-end="2245"><p data-start="2131" data-end="2245">Provide guidance on automation opportunities and digital tools that enhance efficiency and reduce manual errors.</p></li><li data-end="2324" data-start="2246"><p data-end="2324" data-start="2248">Develop a sustainable governance model that supports continuous improvement.</p></li></ul><p data-start="2326" data-end="2371"><strong data-end="2369" data-start="2326">5. Knowledge Transfer</strong></p><ul data-start="2372" data-end="2684"><li>Deliver training to finance and tax teams on new processes, documentation requirements, and compliance expectations.</li><li data-end="2594" data-start="2493"><p data-end="2594" data-start="2495">Create user-friendly manuals, guides, and templates to support long-term adherence to procedures.</p></li><li data-start="2595" data-end="2684"><p data-end="2684" data-start="2597">Mentor internal stakeholders to embed a culture of accuracy, compliance, and ownership.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RG9taW5pYy5Gb3J0ZXkuNDQ5NzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>About the Opportunity</strong><br /> Our client, a global organisation within the IT & Software industry, is seeking an experienced Hungarian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities.</p><p> </p><p>This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience.</p><p> </p><p>The ideal candidate will have deep expertise across the Hungarian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p>Order Management</p><ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul><p> </p><p>Billing & Invoicing</p><ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul><p> </p><p>Collections & AR Management</p><ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li></ul><p> </p><p>Data, Reporting & Compliance</p><ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul><p><strong> </strong><strong> </strong></p><p><strong>About You</strong></p><ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Hungarian & UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Hungarian and English is essential.</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>What's on Offer</strong></p><ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul><p> </p><p> </p><p>If you're a results-driven, Hungarian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you.</p><p> </p><p>nuous improvement, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS42NTk4My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
