23 results for Operations Manager Financial Services in Southampton, Southampton

Collections Manager

Basingstoke, Hampshire
remote
Permanent
50000 - 60000 GBP / Yearly
<h2 data-section-id="1j0xk8j" data-start="132" data-end="160">Collections Manager</h2>Permanent | £50,000 - £60,000 | Basingstoke Robert Half is working with a specialist financial services organisation undergoing a period of operational development and improvement within its credit and collections function. This is a key leadership role focused on driving performance, strengthening processes, and supporting the delivery of effective arrears and recoveries management within a regulated environment.This opportunity would suit an experienced collections professional who is ready to take ownership of a team and play a central role in improving collections performance, operational discipline, and customer outcomes.<h3 data-section-id="13qglty" data-start="816" data-end="835">The Opportunity</h3>As Collections Manager, you will be responsible for the day-to-day performance and leadership of the collections function, covering early arrears through to recoveries. You will play a key role in ensuring strong operational execution, consistent process adherence, and effective management of customer arrears cases.Working closely with senior stakeholders across credit and risk, you will help embed a more structured, data-led approach to collections while ensuring compliance with regulatory and conduct expectations.This is a hands-on management role with responsibility for both people leadership and operational performance.<h3 data-end="1507" data-start="1483" data-section-id="164ueu3">Key Responsibilities</h3>Collections Operations & Performance<ul data-end="1813" data-start="1550"><li data-end="1649" data-start="1550" data-section-id="gzbeal">Manage day-to-day collections activity across early arrears, late-stage arrears, and recoveries</li><li data-section-id="16zvlbr" data-start="1650" data-end="1741">Drive performance against key KPIs including arrears levels, roll rates, and recoveries</li><li data-end="1813" data-start="1742" data-section-id="rkjgyv">Ensure consistent execution of collections strategies and processes</li></ul>Team Leadership<ul data-end="2057" data-start="1835"><li data-end="1912" data-start="1835" data-section-id="13f8rtq">Lead, coach, and develop a team of collections agents and/or team leaders</li><li data-start="1913" data-end="1993" data-section-id="1u5frkd">Ensure strong performance management, engagement, and adherence to processes</li><li data-start="1994" data-end="2057" data-section-id="ozbit0">Support capability development and training across the team</li></ul>Process, Controls & Compliance<ul data-end="2338" data-start="2094"><li data-start="2094" data-end="2185" data-section-id="1kpbhqn">Maintain adherence to internal policies, regulatory requirements, and conduct standards</li><li data-section-id="8pwalo" data-end="2282" data-start="2186">Support the implementation of structured processes across arrears management and forbearance</li><li data-section-id="1p52viq" data-start="2283" data-end="2338">Contribute to QA processes and operational controls</li></ul>MI & Reporting<ul data-end="2577" data-start="2359"><li data-section-id="1r4i1sm" data-end="2429" data-start="2359">Monitor and report on collections performance and portfolio trends</li><li data-end="2511" data-start="2430" data-section-id="9axyma">Provide insight into arrears movement, recovery rates, and customer behaviour</li><li data-end="2577" data-start="2512" data-section-id="10n3gur">Support senior stakeholders with operational MI and reporting</li></ul>Continuous Improvement<ul data-end="2839" data-start="2606"><li data-end="2680" data-start="2606" data-section-id="18avoxi">Identify opportunities to improve collections processes and efficiency</li><li data-section-id="1d1vaxh" data-end="2747" data-start="2681">Support rollout of system enhancements and operational changes</li><li data-section-id="1qg2v3q" data-start="2748" data-end="2839">Contribute to broader initiatives to improve customer outcomes and recovery performance</li></ul><h3 data-section-id="hodw2w" data-start="2846" data-end="2859">About You</h3><ul data-start="2861" data-end="3286"><li data-section-id="1qg5zow" data-end="2946" data-start="2861">Experience in collections within financial services, banking, or consumer lending</li><li data-start="2947" data-end="3015" data-section-id="c23zu4">Proven track record of managing or supervising collections teams</li><li data-section-id="1vn0tsr" data-end="3103" data-start="3016">Strong understanding of arrears management, recoveries, and regulatory requirements</li><li data-start="3104" data-end="3156" data-section-id="12atajs">Comfortable working with MI and performance data</li><li data-section-id="x1x9uw" data-end="3228" data-start="3157">Strong leadership, communication, and stakeholder management skills</li><li data-end="3286" data-start="3229" data-section-id="1vdnwp6">Hands-on, pragmatic approach with a focus on delivery</li></ul><h3 data-end="3307" data-start="3293" data-section-id="1ioyqob">Why Apply?</h3>This is a strong opportunity for an experienced collections professional to step into a management role with real responsibility for performance and team leadership. You'll be joining a business focused on strengthening its credit and collections capability, with opportunities to improve processes, enhance outcomes, and contribute to ongoing operational development.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuNjg0NTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-02T14:54:42Z

Procurement Manager

Wallingford, Oxfordshire
remote
Permanent
60000 - 70000 GBP / Yearly
Procurement & Operations ManagerPermanent | South Oxfordshire £60,000-£70,000 DOE + Bonus | Office BasedRobert Half Ltd are supporting a well-established and growing business in the search for an experienced Procurement & Operations Manager to join their leadership team.This is an exciting opportunity for a commercially minded and operationally focused professional to take ownership of procurement, integrated business planning (IBP), logistics oversight, inventory management, and customer service performance within a fast-paced environment.The successful candidate will play a key role in driving operational efficiency, improving supply chain performance, maintaining product availability, and supporting the wider business through strong planning, leadership, and continuous improvement initiatives.The RoleThis is a broad and strategic operational leadership role with responsibility for end-to-end procurement and supply chain coordination. The position requires someone who can operate both strategically and hands-on, working cross-functionally to ensure operational excellence across the business.You will lead procurement activities, oversee forecasting and inventory planning, support logistics and customer service functions, and work closely with internal stakeholders and international suppliers to ensure service, cost, and operational targets are achieved.Key ResponsibilitiesResponsibilities will include:<ul><li>Leading and developing the company's procurement strategy across international and third-party suppliers</li><li>Managing supplier relationships, pricing negotiations, contracts, and performance reviews</li><li>Owning and leading the Integrated Business Planning (IBP/S&OP) process across the business</li><li>Developing accurate demand forecasts and aligning stock availability with business requirements</li><li>Monitoring inventory levels, stock turns, and slow-moving stock performance</li><li>Supporting logistics operations including freight, imports, customs processes, and distribution coordination</li><li>Driving operational cost efficiencies and continuous improvement initiatives</li><li>Overseeing customer service performance and operational issue resolution</li><li>Managing and developing procurement team capability, performance, and training</li><li>Maintaining accurate operational data and reporting through SAP or similar ERP systems</li><li>Collaborating closely with Sales, Finance, Marketing, and Technical teams to align operational planning</li><li>Supporting product launches and ensuring sourcing and stock readiness</li><li>Ensuring compliance with company policies, supplier standards, and UK regulations</li></ul>About YouThis role would suit an experienced procurement or operations professional who enjoys driving improvements, leading teams, and working within a commercially focused environment.We're looking for someone who:<ul><li>Has previous experience in procurement, operations, supply chain, or inventory management leadership roles</li><li>Has experience working within international supply chain or distribution environments</li><li>Ideally has experience in logistics/distribution/manufacturing environments</li><li>Possesses strong forecasting, planning, and inventory management capability</li><li>Has experience managing imports, freight, and customs processes</li><li>Is highly organised with strong analytical and problem-solving skills</li><li>Can confidently manage multiple stakeholders and cross-functional priorities</li><li>Has excellent communication and leadership skills</li><li>Is confident using SAP or similar ERP systems alongside advanced Excel reporting</li><li>Ideally holds a professional supply chain or procurement qualification such as CIPS or CPSM</li></ul>Why Apply?<ul><li>Join a growing and ambitious business with strong operational focus</li><li>Take ownership of a key leadership role with real business impact</li><li>Opportunity to drive strategic improvements across procurement and operations</li><li>Work within a collaborative and supportive leadership team</li><li>Competitive salary and bonus package</li><li>Long-term career development opportunities</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNTQ5ODUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-12T16:52:29Z

Head of Collections

Basingstoke, Hampshire
remote
Permanent
55000 - 75000 GBP / Yearly
<h1 class="PDq2pG_selectionAnchorContainer" data-section-id="1pyv5mj" data-end="272" data-start="225">Head of Collections/Collections Manager</h1>Location: Hampshire/South East Salary: £55,000 - £75,000 + Benefits<h2 data-start="362" data-end="421" data-section-id="ixgck6">Ready to shape the future of a collections function?</h2>Robert Half is partnering with an ambitious, growing financial services organisation to recruit a hands-on Head of Collections/Collections Manager.Whether you're already leading a collections function or you're an experienced Collections Manager looking to step into your first Head of role, this is an opportunity to make a genuine impact.You'll inherit a function with strong foundations and the backing to modernise it - implementing new technology, enhancing governance, improving customer outcomes and creating a best-in-class collections operation fit for the future. This is a business investing heavily in transformation, making it an exciting time to join.<h2 data-start="1090" data-end="1101" data-section-id="1froeg">The Role</h2>You'll take ownership of the collections strategy, driving operational performance while leading a significant programme of change.Working closely with senior leadership, Risk, Credit and Compliance teams, you'll play a key role in shaping how the business manages arrears, recoveries and customer engagement.Key responsibilities include:<ul data-start="1447" data-end="2065"><li data-start="1447" data-end="1546" data-section-id="1vktn2d">Leading and developing the collections function across arrears, recoveries and quality assurance.</li><li data-start="1547" data-end="1664" data-section-id="q8rwx2">Driving digital transformation through the implementation of modern collections technology and workflow automation.</li><li data-end="1759" data-start="1665" data-section-id="1ts947h">Developing MI, reporting and portfolio insight to support senior leadership decision-making.</li><li data-end="1859" data-start="1760" data-section-id="10alm7v">Strengthening governance, controls and regulatory compliance within an FCA-regulated environment.</li><li data-end="1973" data-start="1860" data-section-id="1slr35r">Building strong relationships across Credit, Risk and Operations to continuously improve portfolio performance.</li><li data-section-id="en40ce" data-start="1974" data-end="2065">Leading operational change initiatives and embedding a culture of continuous improvement.</li></ul><h2 data-end="2079" data-start="2067" data-section-id="1jjwfl7">About You</h2>We're open to candidates from a range of backgrounds.You could be:<ul data-start="2150" data-end="2390"><li data-section-id="erf5u" data-start="2150" data-end="2244">An established Head of Collections looking for a fresh challenge with greater influence.</li><li data-end="2390" data-start="2245" data-section-id="151xaey">A Collections Manager who has led teams, delivered change and is ready to take the next step into a strategic leadership position.</li></ul>You'll ideally bring:<ul data-start="2415" data-end="2831"><li data-section-id="qpt3ck" data-end="2483" data-start="2415">Experience within an FCA-regulated financial services environment.</li><li data-end="2542" data-start="2484" data-section-id="1oh924t">Strong knowledge of collections, arrears and recoveries.</li><li data-section-id="14uea61" data-start="2543" data-end="2632">Experience improving processes, implementing change or leading transformation projects.</li><li data-start="2633" data-end="2703" data-section-id="1bpppij">A data-led approach with strong MI and performance reporting skills.</li><li data-start="2704" data-end="2765" data-section-id="pkvcxv">Excellent stakeholder management and leadership capability.</li><li data-section-id="1pgzj7" data-start="2766" data-end="2831">A passion for developing teams and improving customer outcomes.</li></ul><h2 data-start="2833" data-end="2845" data-section-id="1b5favy">Why Join?</h2>This is a genuine opportunity to build your own legacy.You'll have the autonomy to shape strategy, influence senior stakeholders and modernise an important function, while joining a business that is investing in technology, people and long-term growth.If you're looking for a role where you can combine operational leadership with strategic transformation and accelerate your career in the process, we'd love to hear from you!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuNTU0NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-30T08:35:05Z

Financial Reporting Manager

Leatherhead, Surrey
remote
Contract
300 - 325 GBP / Daily
Financial Reporting Manager - 1/2 days in office - £325 per day - 6 month contractJob DescriptionWe are seeking a highly skilled and motivated Financial Reporting Manager to join our clients community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.Key Responsibilities:<ul><li>Deliver a timely, accurate month-end and year-end close, with high-quality consolidated management accounts and clear, actionable performance insight.</li><li>Lead statutory reporting and audit delivery, ensuring FRS102 compliance, strong audit readiness, and on-time completion to Board timetable.</li><li>Own the balance sheet and financial control environment, ensuring full reconciliation, robust governance, and proactive risk resolution.</li><li>Provide technical accounting leadership, ensuring appropriate treatment of complex transactions and full compliance with standards and policies.</li><li>Drive continuous improvement and standardisation across reporting, controls, and systems, including automation and efficiency gains.</li><li>Lead and develop the team, embedding strong ownership, accountability, and high-quality output across all financial reporting activities.</li></ul> Requirements:<ul><li>Fully qualified accountant (ACA/ACCA) with strong technical knowledge of FRS102.</li><li>Proven track record of delivering statutory accounts and leading external audits to tight deadlines.</li><li>Strong experience of group consolidations and complex multi-entity reporting environments.</li><li>Demonstrable ownership of month-end/year-end close and balance sheet integrity.</li><li>Deep understanding of financial controls, governance and audit readiness requirements.</li><li>Ability to interpret complex accounting issues and apply appropriate technical treatment.</li><li>Track record of driving process improvement, standardisation and reporting efficiency.</li><li>Strong leadership capability, with experience developing and managing finance team members.</li><li>Excellent communication skills, able to present clear, concise financial insight to senior stakeholders.</li><li>High attention to detail, with a disciplined, accountable and delivery-focused approach.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS43NDU2OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-07-01T11:12:52Z

Global Payroll Manager

Wokingham, Berkshire
remote
Temporary
300 - 400 GBP / Daily
Interim Global Payroll Manager (6-Month Contract) - RemoteWe are supporting a global organisation through a major business transition and are seeking an experienced Global Payroll Manager to take ownership of payroll operations during this critical period. This is a hands-on role requiring someone who can quickly assess, stabilise, and manage a complex international payroll environment.Key Responsibilities<ul data-end="1483" data-start="638"><li data-section-id="eo9k6m" data-start="638" data-end="712">Lead end-to-end global payroll operations across EMEA and North America.</li><li data-end="816" data-start="713" data-section-id="q7bs83">Manage payroll, benefits, pensions, and statutory processes across multiple countries and currencies.</li><li data-end="887" data-start="817" data-section-id="cyajme">Oversee a global employee population of approximately 650 employees.</li><li data-section-id="1m26ni1" data-start="888" data-end="949">Manage and support two payroll team members based in India.</li><li data-end="1037" data-section-id="q7zsbe" data-start="950">Work closely with Finance, HR, local stakeholders, and third-party payroll providers.</li><li data-end="1118" data-start="1038" data-section-id="186yjak">Ensure payroll accuracy, compliance, controls, reporting, and reconciliations.</li><li data-section-id="1484hxi" data-start="1119" data-end="1214">Support payroll transition activities, knowledge transfer, and future system migration plans.</li><li data-end="1282" data-section-id="1cfxicn" data-start="1215">Drive process improvements and standardisation where appropriate.</li><li data-start="1283" data-section-id="dm4mn8" data-end="1396">Manage payroll deadlines across multiple regions, including European monthly and North American payroll cycles.</li><li data-section-id="1ebb8us" data-start="1397" data-end="1483">Act as the key payroll contact for stakeholders and provide expert payroll guidance.</li></ul>Requirements<ul data-start="1503" data-end="2177"><li data-end="1573" data-start="1503" data-section-id="1vy1t2s">Proven experience managing global, multi-country payroll operations.</li><li data-start="1574" data-section-id="lqhcrx" data-end="1628">Strong knowledge of EMEA and North American payroll. </li><li data-end="1695" data-start="1629" data-section-id="mioe8">North American and Canadian payroll experience highly desirable.</li><li data-end="1776" data-section-id="15ikeyd" data-start="1696">Experience managing multi-currency payrolls and third-party payroll providers.</li><li data-section-id="3l4g0y" data-start="1777" data-end="1861">Previous leadership experience, including managing remote or shared service teams.</li><li data-end="1941" data-section-id="caz9w4" data-start="1862">Strong understanding of payroll compliance, benefits, pensions, and controls.</li><li data-start="1942" data-section-id="gkuy6w" data-end="2027">Experience with Workday, Rippling, or similar payroll/HRIS systems is advantageous.</li><li data-end="2116" data-section-id="1ml8z4d" data-start="2028">Comfortable working in a hands-on capacity within a fast-paced transition environment.</li><li data-start="2117" data-section-id="1yicwg8" data-end="2177">Excellent stakeholder management and communication skills.</li></ul>Additional Information<ul data-end="2422" data-start="2207"><li data-end="2234" data-section-id="hlym2p" data-start="2207">Initial 6-month contract.</li><li data-section-id="1xghlk8" data-start="2235" data-end="2250">Fully remote.</li><li data-start="2251" data-section-id="6cwtex" data-end="2328">Flexible working hours with some overlap required for North American teams.</li><li data-start="2329" data-section-id="ypqy36" data-end="2357">Immediate start preferred.</li><li data-end="2422" data-start="2358" data-section-id="9fsu4l">£350-£400 per day umbrella.</li></ul>This is an excellent opportunity for an experienced Global Payroll Manager who thrives in change environments and can combine strategic oversight with hands-on delivery. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNTY1MjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-08T14:01:27Z

Payroll Manager

Reading, Berkshire
remote
Permanent
50000 - 60000 GBP / Yearly
<h1>Payroll & Benefits Specialist</h1>Location: Hybrid - Thames Valley region (3 days office / 2 days home per week)Salary: £50,000 - £60,000 per annum<h2>About the Company</h2>We are a growing international technology business delivering cloud-based software solutions that help organisations improve financial control, efficiency and business performance. We support customers across a range of sectors and are committed to innovation and excellent service.<h2>Job Purpose</h2>We are seeking an experienced Payroll & Benefits Specialist to manage the accurate, timely and compliant delivery of payroll and employee benefits across our international workforce.The role combines payroll processing with benefits and pension administration, ensuring employees are paid correctly and on time while meeting all statutory and reporting requirements. Working closely with HR, Finance and external providers, you will drive process improvements and maintain strong payroll controls.<h2>Key Responsibilities</h2><h3>Payroll Operations & Compliance</h3><ul data-spread="false"><li>Manage the monthly payroll process for approximately 150 employees.</li><li>Process salaries, commissions, bonuses, expenses, statutory payments and deductions accurately and on schedule.</li><li>Coordinate payroll activities across multiple countries through local payroll providers.</li><li>Ensure compliance with payroll legislation, PAYE, National Insurance, RTI submissions and pension auto-enrolment requirements.</li><li>Manage payroll administration for starters, leavers and employee changes.</li><li>Process year-end activities and act as the main contact for payroll queries.</li></ul><h3>Benefits, Pensions & Reward Administration</h3><ul data-spread="false"><li>Administer employee benefits, pensions, private medical insurance, life assurance and salary sacrifice schemes.</li><li>Manage enrolments, changes, renewals and provider relationships.</li><li>Ensure accurate pension contributions, reconciliations and member communications.</li><li>Support the review and communication of employee reward and benefits programmes.</li></ul><h3>Controls, Reporting & Process Improvement</h3><ul data-spread="false"><li>Maintain payroll controls, reconciliations and audit trails.</li><li>Support payroll reporting, audits and finance-related activities.</li><li>Identify and implement process improvements and maintain payroll documentation.</li><li>Ensure payroll and benefits data is managed securely and in line with UK GDPR requirements.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uNDA1NjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-18T08:31:50Z