4 results for Client Services in West Bromwich, Sandwell

Talent Solutions Associate Job Title: Talent Solutions Associate Job Description:The Company:Founded in 1948, Robert Half International has over 300 offices worldwide. We are listed on the NYSE and are a member of the S&P 500 index. Our high energy culture is layered within our enterprise values of Integrity, Inclusion, Innovation, and Commitment to Success. The Role:Reporting to the Director of Contract Services the Talent Solutions Associate will join an established, high performing team that rewards both individual and team successes. Our Associate will:<ul><li>Receive industry leading training in all aspects of professional consulting</li><li>Be coached and mentored in the skills of developing new business relationships</li><li>Utilise a broad range of industry-leading recruitment tools, including the latest in AI technology, to generate a high-calibre talent pool.</li><li>Get the opportunity to work for one of the most successful brands in the world.</li><li>Be given the opportunity to attend prestigious local and global recognition events.</li></ul> Through both developing new business, and through leveraging existing Robert Half relationships, you will be strongly encouraged to view your 'desk' as your own business operating within the Robert Half business at large. You will be trained on the optimum metrics by which to manage and grow your business. Specifically, you will: <ul><li>Source candidates through internal databases, referrals, advertising, networking, & direct recruiting.</li><li>Generate your own business and develop your own portfolio of clients.</li><li>Providing customer services and solutions to both candidate and client.</li><li>Negotiating contract terms & referencing.</li></ul> You will be trained and supported by the best consultants in the Midlands market. Robert Half's local and global support network will ensure the highest level of training and on-boarding support, including off-site induction programs facilitated by global industry leaders. We are a business that embraces innovation, customer service and excellence. At Robert Half we already have a team full of super stars, most of them began in this role. They have since risen through the ranks and developed their careers. This role is vital to our success in the Midlands we are looking to develop and grow the next generation of top talent. About you:<ul><li>A passion for Sales / Business Development and helping solve customer problems</li><li>Drive, tenacity, and a desire to grow your career in a consultative and solution-oriented business</li><li>A proactive approach to learning and personal development</li><li>A critical thinker who can make quick, agile decisions to find the best outcome</li><li>A results-driven mindset who loves to win</li><li>The ability to work collaboratively and adapt to an ever-evolving environment</li><li>Well-developed communication and interpersonal skills</li><li>A track record of building relationships with stakeholders while maintaining an ethical mindset</li></ul> The Specifics: <ul><li>This role is 5 days a week on site role based in Solihull. We have recently moved into the AIR building in Solihull our building is well located in the centre of Solihull it has many amenities including an On-site Gym.</li><li>This role will pay a bonus based on performance and billing outputs.</li><li>Our working hours are 8am-5:30pm with 1 hour for lunch.</li></ul> If you are interested in this role please apply with your updated CV and we will get in touch. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmF5LkJob2phbmkuOTY1MzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Administrator Administrator Location: Mountsorrell Position: Administrator (Temporary with Potential for Permanent) Working Hours: 5 days a week, office-basedRobert Half is recruiting for a business based in Mountsorrell. Who re seeking an enthusiastic and organised Administrator to join their dynamic Service Department. This role will involve coordinating various services, handling customer inquiries, and ensuring that all administrative tasks are efficiently managed. If you're someone who thrives in a fast-paced environment and enjoys providing top-notch customer service, we want to hear from you!Key Responsibilities:<ul data-start="649" data-end="1383"><li data-end="811" class="" data-start="649">Service Coordination: Assist in the scheduling and coordination of services, ensuring that all customer requests are processed accurately and promptly.</li><li class="" data-start="812" data-end="967">Managing Inquiries: Act as the first point of contact for customer inquiries, providing assistance or redirecting them to the appropriate department.</li><li data-end="1091" class="" data-start="968">Order Processing: Place orders for required services, equipment, or materials, ensuring timely and accurate delivery.</li><li data-end="1226" data-start="1092" class="">Ad-hoc Customer Service: Provide support for day-to-day customer service issues, responding to emails and phone calls as needed.</li><li class="" data-start="1227" data-end="1380">Documentation and Administration: Maintain accurate records, update systems, and prepare reports to ensure smooth operations within the department.</li></ul>Key Skills & Requirements:<ul data-start="1416" data-end="1979"><li data-start="1416" class="" data-end="1507">Proven administrative experience, preferably in a service-based or technical environment.</li><li data-end="1625" class="" data-start="1508">Strong communication skills, both written and verbal, with the ability to handle customer inquiries professionally.</li><li data-start="1626" class="" data-end="1684">Excellent organisational skills and attention to detail.</li><li class="" data-start="1685" data-end="1764">Ability to work well under pressure and manage multiple tasks simultaneously.</li><li class="" data-start="1765" data-end="1824">Proficient in Microsoft Office Suite (Excel, Word, etc.).</li><li class="" data-start="1825" data-end="1897">Positive, can-do attitude and a proactive approach to problem-solving.</li><li data-end="1979" data-start="1898" class="">Prior experience in the lift or engineering sector is a plus but not essential.</li></ul> This is a temporary role with a the possibility to turn perm. You must be available to start at short notice.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4xMjQ4NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

European Reporting Financial Analyst Robert Half is recruiting for a European Reporting Financial Analyst to join a growing business in South Birmingham We are seeking a dynamic and results-driven leader to join our team as the European Reporting Financial Analyst, responsible for overseeing the design, modelling, and analysis of incentive compensation plans across the UK and Europe. In this pivotal role, you will lead a high-performing team, partner with senior leadership, and drive the implementation of strategic business initiatives to optimise sales compensation and financial performance. If you have a strong background in financial analysis, a passion for leadership, and the ability to drive meaningful business insights, this is the perfect opportunity for you to make an impact in a fast-paced, global organisation.Leadership and Coordination<ul><li>Lead a team responsible for the calculation of sales compensation, modelling of new bonus schemes, and analysis of financial performance across the UK and Europe.</li><li>Hire, train, develop/mentor, motivate employees, and maintain high team morale.</li><li>Provide leadership and direction to the team, setting and monitoring their objectives in line with business needs and the International Reporting Roadmap.</li><li>Provide feedback on performance and support with relevant coaching/development or training.</li><li>Ensure excellent customer service by ensuring quality and timeliness of the output from the department.</li><li>Create a positive and productive work environment that fosters innovation aligned with company guiding principles and code of ethics.</li><li>Evaluate and plan current and future staffing requirements.</li><li>Manage department workload and ensure tasks are properly distributed among the department by evaluating the teams' abilities to handle the complexity of assigned tasks.</li><li>Ensure staffing levels are commensurate with the needs of the business.</li><li>Sales Oversee the management</li><li>Incentive Compensation of the sales bonus process, managed by the Senior Finance Analyst.</li><li>Ensure the ICM system is maintained and enhanced to support the growing and changing needs of the business.</li><li>Approve the re-design of system configuration or reporting changes in the ICM system.</li><li>Approve the Sarbanes-Oxley quarterly controls for Sales Incentive Compensation.</li><li>Oversee complex bonus modelling, designed by the Senior Finance Analyst, such as scenario and/or cost modelling for proposed changes to bonus schemes as required.</li></ul>Analysis and Decision Support<ul><li>Perform complex analysis to ensure integrity of financial data.</li><li>Relay complex information in common terms, in a clear and concise manner so stakeholders can quickly understand the underlying concepts.</li><li>Review commentary files, notes and analytical reviews, exercising judgment on methods and techniques.</li><li>Identify trends and analyse business performance through the interpretation of key performance indicators (KPIs) and business knowledge.</li><li>Build and maintain working relationships with local finance teams to understand the causes of variances, questioning the integrity of the data and explanations as required.</li><li>Understand the intersegment reporting and group elimination processes to provide relevant reporting and analysis on financial results excluding intercompany trading.</li><li>Produce manual customer profitability analysis for clients.</li><li>Work directly with Managers and Directors as required.</li></ul>Budgeting/Forecasting<ul><li>Partner with Senior Leadership to provide a consolidated European Annual Operating Plan for Corporate Services.</li><li>Provide forecasting and analysis to support decision-making in Europe.</li></ul>Reporting<ul><li>Key contributor to the development of effective business reporting for the European Zone.</li><li>Create and deliver enhanced management reports/dashboards showing trending and analysis with explanations of current and future business impact that allow stakeholders to better understand their costs and make informed decisions.</li></ul>Risk Management/Controls and Process Improvement<ul><li>Collaborate with managers and directors at various levels across the globe to proactively design, develop, and implement 'model' processes to improve business performance.</li></ul>Profile<ul><li>Qualified accountant.</li><li>Minimum of 3 years' management experience.</li><li>Excellent interpersonal skills and the ability to motivate and work with staff at all levels.</li><li>Strong attention to detail with the ability to work both independently and as part of a team, managing multiple priorities in a fast-paced environment.</li><li>Strong analytical skills, with the ability to interpret data and translate findings into actionable recommendations.</li><li>Agility to work in an environment with rapidly changing priorities.</li><li>Excellent communication and presentation skills, with the ability to work collaboratively across departments and convey complex financial concepts to non-financial stakeholders.</li><li>MS Office, including advanced skills in Excel, as well as experience with data visualisation tools preferable.</li><li>Ability to work collaboratively across a variety of cross-functional teams.</li></ul>Benefits<ul><li>Salary - Up to £70k </li><li>Car allowance </li><li>Private medical </li><li>Pension </li><li>Hybrid working</li><li>Free Gym on sight</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hhcmxvdHRlLmJlYXR0aWUuNTU0ODkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Property Claims Handler Property Claims Handlers - Temporary - Fully remote - £13 to £22 per hour dependant on experienceRobert Half is working with a rapidly growing insurance company who are seeking property claims personnel to support with their ongoing growth strategy.We have roles at various levels as follows:Property Claims Team Leader - Significant experience of managing property claims from cradle to grave as well as experience of managing a small teamFNOL Property Claims Handlers (2 roles) - experience of FNOL Property Claims is essential.Property Claims Handlers (4 roles) - experience of managing property claims from initial call through to settlement.These are fully remote roles, initially on a temporary basis for 3 months but with a strong likelihood of extension or conversion to permanent employment. Candidates must have demonstrable property claims experience (commercial or personal), have excellent communication and customer service skills and enjoy working as part of a team.Property Claims Handlers - Temporary - Fully remote - £13 to £22 per hour dependant on experienceRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay43OTc0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">