126 results for Customer Services in Sevenoaks, Kent

Head of Change Management

London, London
remote
Permanent
- GBP / Yearly
Head of Change London CIV | London | Executive Leadership OpportunityRobert Half has been exclusively retained by London CIV and are acting as the sole recruitment partner as they seek to hire a Head of Change. London CIV is one of the largest public sector asset pools in the UK, responsible for managing and investing assets on behalf of London Local Government Pension Scheme (LGPS) funds. As the firm continues to evolve and expand its capabilities, they are seeking an exceptional Head of Change to lead and embed enterprise-wide change across the organisation. Reporting directly to the Chief Operating Officer, this is a high-profile leadership role with significant influence across the business, helping to shape the future of London CIV while ensuring change is delivered effectively, sustainably, and in line with our strategic objectives. The OpportunityAs Head of Change, you will establish and lead London CIV's change management function, providing oversight of a diverse portfolio of strategic, operational, regulatory, and technology-driven initiatives.Working closely with the Executive Committee and senior stakeholders, you will ensure that change programmes are prioritised, governed, and delivered successfully, driving measurable benefits while maintaining operational resilience and stakeholder confidence.This is a rare opportunity to play a critical role within a purpose-driven organisation operating at the heart of the UK's public sector investment landscape.Key Responsibilities will include: <ul><li>Strategic Leadership</li><li>Change Delivery & Governance</li><li>Stakeholder Engagement</li><li>Leadership & Capability Development</li></ul> The Successful CandidateThe successful Head of Change will be experienced change and transformation leader with a proven track record of delivering complex, enterprise-wide change within a regulated financial services environment. You will combine strategic thinking with strong execution capability, and be comfortable operating at Executive level, influencing stakeholders and driving outcomes across diverse teams.Essential Experience<ul><li>Significant experience leading enterprise-wide change and transformation programmes within regulated financial services environments, including asset management, pensions, wealth management, or related sectors.</li><li>Demonstrated success delivering complex, cross-functional transformation initiatives.</li><li>Strong understanding of governance, risk management, regulatory requirements, and change delivery best practice.</li><li>Experience working closely with Executive Committees and senior leadership teams.</li><li>Proven people leadership, including building and managing high-performing change and transformation teams.</li><li>Excellent stakeholder management and relationship-building skills.</li><li>Strong communication and influencing capabilities.</li><li>A commitment to professionalism, integrity, and public service values.</li></ul>Desirable Experience<ul><li>Knowledge of LGPS, asset pooling, or public sector investment organisations.</li><li>Understanding of FCA regulatory frameworks, including ICARA.</li><li>Experience leading technology-enabled transformation programmes.</li><li>Formal change management qualifications or equivalent practical experience.</li></ul> Why Join London CIV?London CIV plays a vital role in helping London's local authority pension funds achieve better outcomes through collaboration, scale, and strong governance.This role offers:<ul><li>A unique opportunity to influence strategic change at organisational level.</li><li>Direct exposure to Executive leadership and Board-level stakeholders.</li><li>The chance to build and shape a critical function during a period of continued growth and transformation.</li><li>A purpose-led environment where your work directly supports the long-term financial futures of millions of pension scheme members.</li></ul> Location: London (hybrid working)For a confidential discussion or to express interest, please or contact us for further information.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U2FsaW1hLkl6YWdhcmVuLjQ3NTAzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-06-17T11:11:17Z

Head of Customer Service

City of London, London
remote
Permanent
70000 - 100000 GBP / Yearly
Robert Half is working with a fast-growing Series A fintech building the financial infrastructure for emerging markets trade to hire a Head of Customer ServiceTheir platform makes it faster, cheaper and more transparent for businesses to pay their international suppliers, helping companies across Africa, Latin America and the Middle East. Backed by tier-1 venture investors and angels from some of the best-known names in fintech, and are scaling fast. This is a genuinely high-impact environment for someone who wants to build.They are looking for a Head of Customer Service to own the quality of every customer interaction and build the team, systems and processes that let customer service scale as the business grows.The roleReporting to the Head of Operations, you will lead the Customer Service function and be the internal voice of the customer, holding the wider business to a high standard. This is a hands-on leadership role at the intersection of operations, customer experience and process design.What you will do<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Lead, coach and develop the Customer Service team, scaling across markets and time zones</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Be the internal champion of customers, translating recurring pain points into prioritised asks for compliance, sales, product and engineering, and driving them to resolution</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Own customer service KPIs end to end</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Define what good looks like across written communication, tone, clarity and resolution quality</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Act as the escalation point for the most sensitive customer situations</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Lead the selection, implementation and roll-out of customer service tooling</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Drive automation and process improvement so the function scales without proportionally scaling headcount</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Build the dashboards and reporting that give leadership visibility on customer service health</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Own customer FAQs, internal playbooks and customer-facing documentation</li></ul>What they are looking for<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">7+ years in customer service, operations or client-facing roles in startups, ideally in a WhatsApp-heavy environment</li><li class="font-claude-response-body whitespace-normal break-words pl-2">B2B customer service experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A track record of managing and developing teams, and of designing and improving CS processes, SLAs and tooling at scale</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience implementing or migrating CS tooling (for example Zendesk, Intercom or HubSpot Service)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Fluent French and English, both spoken and written</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A strong analytical mindset, comfortable using data to diagnose problems and measure impact</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hunger for a high-paced, rapidly growing environment with broad exposure and autonomy</li></ul><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Previous experience at a VC-backed startup or top-tier consultancy</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with payments, compliance or cross-border financial flows</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfort using AI tools to work faster and smarter</li></ul>The details<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Competitive salary, plus share options and benefits</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hybrid: at least three days a week in the office, in London </li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWFkZWxlaW5lLkJhcm5lcy4wODY4OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-14T17:46:33Z

First Line Support Engineer

City of London, London
remote
Permanent
28000 - 32000 GBP / Yearly
<h1 data-section-id="rdov3u" data-start="0" data-end="78">Systems Engineer (1st Line) | Central London | Financial Services Technology</h1>Looking to kick-start your IT career in a fast-paced, high-performance environment?We're partnering with a leading technology services provider that supports some of the most demanding and prestigious organisations within the financial sector. Their reputation has been built on delivering exceptional service, technical excellence and building long-term trusted partnerships with clients.As a 1st Line Systems Engineer, you'll be the first point of contact for users ranging from front-office traders and investment professionals through to senior executives. This is far more than a traditional service desk role. You'll gain exposure to enterprise infrastructure, work alongside experienced engineers and be given a clear pathway into 2nd Line, Infrastructure, Projects, Service Delivery and Technical Consultancy positions.If you're passionate about technology, enjoy solving problems and thrive on delivering outstanding customer service, this could be the ideal next step in your career.<h2 data-end="1112" data-start="1089" data-section-id="mnzuv">What You'll Be Doing</h2><ul data-end="1702" data-start="1114"><li data-section-id="6f2rc0" data-end="1195" data-start="1114">Providing 1st line technical support for a wide range of users and technologies</li><li data-section-id="196eqfu" data-start="1196" data-end="1289">Troubleshooting and resolving incidents while delivering an exceptional customer experience</li><li data-section-id="i83ceo" data-start="1290" data-end="1357">Supporting desktop, server and business-critical systems remotely</li><li data-start="1358" data-end="1459" data-section-id="fhcxvu">Managing incidents through to resolution and coordinating with third-party suppliers where required</li><li data-section-id="1lvcsgv" data-start="1460" data-end="1521">Performing operational checks and maintaining system health</li><li data-start="1522" data-end="1609" data-section-id="1ypofdt">Building strong relationships with clients and acting as a trusted technology partner</li><li data-start="1610" data-end="1702" data-section-id="1cytk6e">Participating in an on-call rota and occasional out-of-hours work (paid at enhanced rates)</li></ul><h2 data-end="1729" data-start="1704" data-section-id="nbk8dt">What We're Looking For</h2><ul data-start="1731" data-end="2056"><li data-end="1781" data-start="1731" data-section-id="ak7ctn">Strong customer service and communication skills</li><li data-section-id="x6yo5g" data-end="1840" data-start="1782">A genuine passion for technology and continuous learning</li><li data-section-id="hxmyzj" data-start="1841" data-end="1902">Excellent problem-solving abilities and attention to detail</li><li data-section-id="z5td0s" data-end="1980" data-start="1903">Professional, confident and personable approach when dealing with end users</li><li data-section-id="1k6n6ih" data-end="2056" data-start="1981">A desire to build a long-term career within IT infrastructure and support</li></ul><h2 data-section-id="gn25jc" data-end="2081" data-start="2058">Technical Experience</h2>Experience with some of the following would be beneficial:<ul data-end="2313" data-start="2143"><li data-section-id="xhp17k" data-end="2182" data-start="2143">Windows Desktop & Server environments</li><li data-section-id="del5vx" data-start="2183" data-end="2201">Active Directory</li><li data-end="2222" data-start="2202" data-section-id="h55iqv">Microsoft Exchange</li><li data-end="2231" data-start="2223" data-section-id="1usqtud">Citrix</li><li data-start="2232" data-end="2244" data-section-id="sv11aw">Office 365</li><li data-section-id="z6g74m" data-end="2271" data-start="2245">Basic Networking / Cisco</li><li data-section-id="chfiva" data-end="2296" data-start="2272">IT Security principles</li><li data-end="2313" data-start="2297" data-section-id="1o39va0">ITIL practices</li></ul>Additional exposure to VMware, PowerShell, SQL, VoIP, storage technologies or backup solutions would be advantageous.<h2 data-section-id="1phk7dp" data-end="2453" data-start="2434">What's On Offer?</h2><ul data-start="2455" data-end="2902"><li data-end="2516" data-start="2455" data-section-id="1nauarw">Structured career development with clear progression routes</li><li data-section-id="138xbtw" data-start="2517" data-end="2596">Exposure to enterprise-level technologies and financial services environments</li><li data-section-id="16fzibn" data-end="2654" data-start="2597">Ongoing training and support from experienced engineers</li><li data-end="2742" data-start="2655" data-section-id="15z6zl3">Opportunity to work alongside traders, investors and senior stakeholders from day one</li><li data-section-id="1dyilxo" data-end="2823" data-start="2743">Collaborative culture that values learning, innovation and professional growth</li><li data-end="2902" data-start="2824" data-section-id="ouslcf">Central London location with a highly respected technology services business</li></ul>This is an excellent opportunity for an ambitious IT professional looking to develop their technical skills, work with cutting-edge technologies and build a successful long-term career within a growing organisation.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC42ODE5Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-03T10:32:23Z

Linux Systems Analyst

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting UK's market leading financial services organisation to recruit a Linux Systems Analyst on an initial 6 month contract - Hybrid working - LondonReporting to the Head of IT Service Delivery, the IT Analyst is a highly skilled, customer-focused technical support professional responsible for delivering exceptional IT services across business-critical applications, infrastructure, integrations and cloud-hosted platforms. Particular emphasis is placed on Red Hat Enterprise Linux (RHEL) administration, application support, troubleshooting, automation and maintaining highly available business services.This role is ideal for a well-rounded, service-oriented IT professional with strong Red Hat Linux administration expertise, broad technical capability, and a commitment to delivering exceptional customer service.Role<ul><li>The Linux Systems Analyst will manage incidents, service requests, problems and operational tasks within SLA targets.</li><li>Provide advanced 2nd line support across infrastructure, applications and integrations.</li><li>Administer and support Red Hat Enterprise Linux environments.</li><li>Perform root cause analysis and drive permanent resolution of problems.</li><li>Support change, release, continuity and disaster recovery processes.</li><li>Support EDI, AS2, SFTP and customer integration solutions.</li><li>Work closely with clients and business stakeholders.</li><li>Deliver continual service improvement initiatives and operational excellence.</li><li>Out-of-hours support will be required as part of the role (weekdays and weekends).</li></ul>Profile<ul data-spread="false"><li>The Linux Systems Analyst will have strong Red Hat Enterprise Linux (RHEL) administration experience.</li><li>Linux performance tuning, patching, security and automation.</li><li>Shell scripting, Perl, SQL and related technologies.</li><li>Networking fundamentals, SSL/TLS and secure file transfer technologies.</li><li>Apache, OpenSSL, JBoss/J2EE, Jenkins and Atlassian products or similar.</li><li>Basic database administration (MySQL, Sybase ASE, or similar).</li><li>Basic SAP administration.</li><li>Microsoft 365, Windows and end-user support skills.</li><li>Incident, problem, change and request management.</li><li>Strong troubleshooting and analytical abilities.</li><li>Experience working within SLA-driven environments.</li></ul>Desirable Skills <ul data-spread="false"><li>ITIL Foundation certification.</li><li>RHCSA or equivalent Red Hat/Linux certification.</li><li>Additional cloud, infrastructure or security certifications.</li></ul>Company<ul><li>UK's market leading legal organisation with offices in London </li><li>Hybrid working </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjY5NjkyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-12T14:49:58Z

Desktop Support Engineer

London, London
remote
Permanent
40000 - 45000 GBP / Yearly
Robert Half has partnered with a growing, high-performing technology organisation looking to add an additional Desktop Support Engineer to the team in London.They are looking for the Desktop Support Engineer to deliver critical IT support within a fast-paced, client-focused environment. This is an on-site role in Central London, with occasional travel to other locations.The Role You'll provide hands-on support, act as a technical escalation point, and ensure a high-quality, responsive service across a busy service desk.Key Responsibilities<ul><li>Deliver 1st/2nd line desktop support and resolve incidents quickly</li><li>Act as an escalation point for complex technical issues</li><li>Manage tickets effectively, ensuring regular updates and timely resolution</li><li>Support user onboarding/offboarding and maintain service standards</li><li>Respond to monitoring alerts, incidents, and security issues</li><li>Maintain documentation and improve processes</li><li>Support patching, licensing, and vulnerability management</li><li>Work closely with stakeholders and conduct service reviews</li></ul>Requirements<ul><li>Proven Desktop Support / IT Support experience</li><li>Strong Microsoft stack (AD, Azure AD, Windows, M365)</li><li>Experience with ITSM tools (ConnectWise desirable)</li><li>Basic networking knowledge (LAN, firewalls, troubleshooting)</li><li>Strong communication and customer service skills</li><li>Highly organised with a proactive, problem-solving mindset</li></ul>Package<ul><li>£40,000-£45,000 salary</li><li>33 days holiday + flexible options</li><li>Ongoing training and certifications</li><li>Device allowance scheme</li><li>Regular company events</li></ul>Ideal for someone looking to step into a hands-on role with real impact in a critical support environment. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RXJpay5Pc21hbi43MjY0MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-10T09:18:52Z

Mac IT Support Engineer

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting a growing SaaS organisation to recruit a Mac IT Support Engineer on a contract basis. This is an initial 12-month contract with strong potential for extension and an ASAP start.This is a part-time opportunity working 3 days per week. The role will require 1 day per week onsite in London, with the remaining days worked remotely. This opportunity is ideally suited to candidates specifically seeking a 3-day-per-week contract engagement.<h2>Role</h2>* The Mac IT Support Engineer will act as the sole IT resource, providing end-to-end support for approximately 70 users across the UK and US. * Manage the onboarding and offboarding process for employees, ensuring a seamless user experience and appropriate access controls. * Provide 1st Line and BAU IT support across a predominantly Mac environment, resolving hardware, software, and user-related issues. * Administer and support Apple devices, ensuring they are configured, maintained, and secured in line with business requirements. * Manage and support Microsoft Intune, including device provisioning, compliance policies, and endpoint management. * Work closely with stakeholders across the business, providing excellent customer service and clear communication. * Support IT operations, troubleshooting issues proactively and ensuring minimal disruption to users. * Assist with cybersecurity initiatives and support ISO compliance activities where required, helping to maintain strong security and governance standards across the business. * Maintain IT documentation, asset management records, and operational procedures.<h2>Profile</h2>* The Mac IT Support Engineer will have strong commercial experience supporting Mac environments within a helpdesk or IT support function. * Proven experience administering and troubleshooting macOS devices in a business environment. * Hands-on experience with Microsoft Intune is essential. * Experience managing user onboarding, offboarding, and identity/access management processes. * Strong understanding of IT support fundamentals, including hardware, software, networking, and endpoint management. * Excellent communication and stakeholder management skills, with the ability to work independently as the sole IT resource. * Self-motivated and capable of prioritising workloads effectively in a fast-paced environment. * 5-8 years of relevant IT support, helpdesk, or endpoint engineering experience. * Exposure to ISO compliance frameworks and cybersecurity best practices would be highly advantageous but is not essential. * Experience supporting security initiatives, compliance audits, endpoint security, or information security controls would be an added bonus.<h2>Company</h2>* Growing SaaS business with operations across the UK and US. * London-based organisation with a hybrid working model. * Collaborative and fast-paced environment. * Part-time contract opportunity working 3 days per week. * One day per week onsite in London, with flexibility to work remotely for the remainder of the week. * Immediate requirement <h2>Salary & Benefits</h2>The salary range/rates of pay is dependent upon your experience, qualifications or training. The successful candidate will join on an initial 12-month contract with strong potential for extension.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjU3MjM5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-06-22T12:51:53Z

Credit Controller

London, London
remote
Permanent
30000 - 36500 GBP / Yearly
Collections Executive - German SpeakingWe are hiring a German-speaking Collections Executive to join a multi-geo Collections and Recoveries team, supporting both German and UK portfolios.This role focuses on managing arrears, maintaining professional merchant relationships, and agreeing practical repayment solutions.Key Responsibilities<ul><li>Manage collections and recoveries activity across a portfolio of accounts</li><li>Act as a primary point of contact for merchants in arrears</li><li>Handle inbound and outbound calls, as well as written communications</li><li>Manage cases involving higher-value and more complex accounts</li><li>Negotiate repayment solutions balancing customer circumstances and business needs</li><li>Maintain accurate records across multiple systems</li><li>Work closely with colleagues in a team-based environment</li></ul>Ideal Candidate<ul><li>Fluent in German and English (written and verbal)</li><li>Background in credit control or collections preferred</li><li>Alternatively, experience in a phone-based role (e.g. customer service, contact centre, account management) with willingness to learn</li><li>Confident communicator with strong negotiation and listening skills</li><li>Good attention to detail and data accuracy</li><li>Comfortable handling challenging conversations</li></ul>Benefits<ul><li>Competitive salary plus equity participation</li><li>Private medical and dental cover</li><li>Enhanced parental leave</li><li>Modern Central London office with on-site gym</li><li>Subsidised meals and wellbeing initiatives</li><li>Collaborative, results-focused working environment</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9iaW4uSG9iYnMuNTk2MzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-18T07:41:12Z

Credit Controller

London, London
remote
Permanent
30000 - 36500 GBP / Yearly
Collections Executive - Dutch SpeakingWe are hiring a Dutch-speaking Collections Executive to join a multi-geo Collections and Recoveries team, supporting both Dutch and UK portfolios.This role focuses on managing arrears, maintaining professional merchant relationships, and agreeing practical repayment solutions.Key Responsibilities<ul><li>Manage collections and recoveries activity across a portfolio of accounts</li><li>Act as a primary point of contact for merchants in arrears</li><li>Handle inbound and outbound calls, as well as written communications</li><li>Manage cases involving higher-value and more complex accounts</li><li>Negotiate repayment solutions balancing customer circumstances and business needs</li><li>Maintain accurate records across multiple systems</li><li>Work closely with colleagues in a team-based environment</li></ul>Ideal Candidate<ul><li>Fluent in Dutch and English (written and verbal)</li><li>Background in credit control or collections preferred</li><li>Alternatively, experience in a phone-based role (e.g. customer service, contact centre, account management) with willingness to learn</li><li>Confident communicator with strong negotiation and listening skills</li><li>Good attention to detail and data accuracy</li><li>Comfortable handling challenging conversations</li></ul>Benefits<ul><li>Competitive salary plus equity participation</li><li>Private medical and dental cover</li><li>Enhanced parental leave</li><li>Modern Central London office with on-site gym</li><li>Subsidised meals and wellbeing initiatives</li><li>Collaborative, results-focused working environment</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9iaW4uSG9iYnMuOTc2MDAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-18T07:48:17Z

Workplace Experience Ambassador

Worthing, West Sussex
remote
Temporary
12.71 - 12.71 GBP / Hourly
WORKPLACE EXPERIENCE AMBASSADOR - WORTHING - TEMP - ASAP START DATE - ONSITE Robert Half are thrilled to be working with a long-term client in their search for a temporary Workplace Experience Ambassador, with potential for extension! Key Details: <ul><li>Job Title: Workplace Experience Ambassador </li><li>Pay rate: £12.71/hr + holiday pay</li><li>Location: Worthing </li></ul>Responsibilities: <ul><li>Deliver a first-class reception and VIP visitor experience.</li><li>Build strong relationships with colleagues and stakeholders.</li><li>Support workplace events and community engagement initiatives.</li><li>Manage meeting room bookings and reception enquiries.</li><li>Maintain immaculate client and visitor areas.</li><li>Provide administrative support including scanning and printing.</li><li>Liaise with facilities, security, hospitality teams, and contractors.</li><li>Carry out building checks and log maintenance issues when required.</li><li>Ensure Health & Safety and security procedures are followed at all times.</li></ul>Requirements: <ul><li>Excellent communication and customer service skills.</li><li>Professional, organised, and approachable.</li><li>Comfortable working across reception and client-facing areas.</li><li>Able to multitask and work proactively in a fast-paced environment.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMDI1MTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-26T14:40:14Z

Billing Clerk

Datchet, Berkshire
remote
Contract
16 - 17.50 GBP / Hourly
Billing Clerk - Datchet - £16.00 - £17.50 per hour + holiday pay 3/6 month contract Job SummaryThe Billing Clerk is responsible for preparing, issuing, and maintaining accurate billing records. This role ensures that invoices are processed in a timely manner, discrepancies are resolved efficiently, and financial data is recorded in compliance with company policies.Key Responsibilities<ul><li>Generate and issue invoices to customers based on contracts, orders, or service agreements</li><li>Verify billing data for accuracy, including pricing, quantities, and applicable taxes</li><li>Maintain up-to-date customer billing records and account information</li><li>Investigate and resolve billing discrepancies or customer queries</li><li>Process adjustments, credits, and refunds as required</li><li>Collaborate with internal departments (e.g., sales, customer service) to ensure billing accuracy</li><li>Monitor accounts for delayed payments and assist with collections follow-up</li><li>Prepare billing reports and summaries for management review</li><li>Ensure compliance with financial procedures and company policies</li></ul> Skills and Qualifications<ul><li>Proven experience in billing, accounting, or a related administrative role</li><li>Strong numerical and analytical skills with high attention to detail</li><li>Proficiency in accounting software and Microsoft Excel</li><li>Good understanding of basic accounting principles</li><li>Excellent organisational and time management skills</li><li>Strong communication and problem-solving abilities</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS4zMTQ4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-07-08T09:08:27Z

Receptionist

Wokingham, Berkshire
remote
Temporary
12.50 - 12.75 GBP / Hourly
RECEPTIONIST - PART-TIME HOURS - ASAP START DATE - ONSITE - WOKINGHAMRobert Half are assisting a long-standing client in their search for a temporary Receptionist for 4 months (potential for extension), offering part-time hours and up to £12.75 per hour! Key details: <ul><li>Job Title: Receptionist </li><li>Pay rate: £12.50 - £12.75/hr + holiday pay </li><li>Location: Wokingham </li><li>Hours: 25.5 hours per week (Tuesday - Thursday) </li></ul>Responsibilities: <ul><li>Greet and direct visitors.</li><li>Provide information and answer the telephone or console switchboard.</li><li>Receive and send packages via couriers.</li><li>Maintain visitor log and/or call record, provide security passes/badges, typing, filing or other simple clerical functions.</li><li>Maintain boardroom schedule and equipment.</li><li>Provide other administrative support as required: typing, filing, photocopying, binding books, and preparing mailers.</li></ul>Requirements:<ul><li>Good Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills.</li><li>Ability to work independently and manage one's time.</li><li>Ability to keep information organised and confidential.</li><li>Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint. </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTE0MDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-26T14:21:01Z

Recruitment Consultant - Banking Operations

London, London
remote
Permanent
- GBP / Yearly
Robert Half is looking for an ambitious and motivated Recruitment Consultant to join our growing team.Whether you're an experienced recruiter or someone with a strong sales background looking to break into the industry, this is your chance to build a successful career with a market leader.In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits. Meet your future career at Robert Half, the global leader in talent solutions.About the role <ul><li>In this role, you'll manage the full 360° recruitment process - from identifying new business opportunities and acquiring clients, to placing top-tier candidates in roles that align with their career goals.</li><li>You'll build and nurture strong, long-term relationships with both clients and candidates, acting as a trusted advisor and go-to recruitment partner.</li><li>Leveraging a variety of sourcing channels - including job boards, social media, and professional networks - you'll identify and engage high-calibre talent across your market.</li><li>You'll collaborate closely with a high-performing, supportive team to share insights, celebrate wins, and continuously refine recruitment strategies to deliver outstanding results.</li></ul>Your skills and experience <ul><li>You bring proven experience in recruitment or a strong background in sales or customer service, with the ability to transfer these skills to a high-performance, target-driven environment.</li><li>You excel in communication and relationship-building, confidently engaging with stakeholders at all levels to create lasting professional connections.</li><li>You demonstrate resilience, tenacity, and a competitive edge - consistently pushing through challenges to achieve success.</li><li>You are highly goal-oriented, motivated by performance targets, and driven by a desire to earn, grow, and progress in your career.</li><li>You thrive in fast-paced, high-energy settings where you can stay focused, adapt quickly, and maintain a strong performance under pressure.</li></ul> What we offer When you join us, we will invest in your financial and personal wellbeing with benefits that work for you. Our package includes: <ul><li>Competitive salary and comprehensive benefits package</li><li>Transparent quarterly performance-based bonuses</li><li>Well-being initiatives designed to support your mental, physical and financial health</li><li>Industry-leading training and continuous professional development</li><li>Access to the latest technology and tools to help you succeed</li><li>Recognition programmes celebrating both individual and team achievements</li><li>National and international career mobility opportunities</li></ul>Meet your future with a business that changes futures At Robert Half, we change lives and create incredible career journeys through work with meaning, and work with impact. we meet the demands of a changing world and changing work, with foresight, empathy, and energy.If you have the skills to connect exceptional talent with exciting opportunities, meet your future as a Recruitment Consultant at Robert Half. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice.<img src="https://counter.adcourier.com/ZWxzLmd1bGRpeC44NzYzOS4xMDkyM0Byb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-06-22T06:47:34Z

Recruitment Consultant

London, London
remote
Permanent
- GBP / Yearly
Robert Half is looking for an ambitious and motivated Recruitment Consultant to join our growing team.Whether you're an experienced recruiter or someone with a strong sales background looking to break into the industry, this is your chance to build a successful career with a market leader.In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits. Meet your future career at Robert Half, the global leader in talent solutions.About the role <ul><li>In this role, you'll manage the full 360° recruitment process - from identifying new business opportunities and acquiring clients, to placing top-tier candidates in roles that align with their career goals.</li><li>You'll build and nurture strong, long-term relationships with both clients and candidates, acting as a trusted advisor and go-to recruitment partner.</li><li>Leveraging a variety of sourcing channels - including job boards, social media, and professional networks - you'll identify and engage high-calibre talent across your market.</li><li>You'll collaborate closely with a high-performing, supportive team to share insights, celebrate wins, and continuously refine recruitment strategies to deliver outstanding results.</li></ul>Your skills and experience <ul><li>You bring proven experience in recruitment or a strong background in sales or customer service, with the ability to transfer these skills to a high-performance, target-driven environment.</li><li>You excel in communication and relationship-building, confidently engaging with stakeholders at all levels to create lasting professional connections.</li><li>You demonstrate resilience, tenacity, and a competitive edge - consistently pushing through challenges to achieve success.</li><li>You are highly goal-oriented, motivated by performance targets, and driven by a desire to earn, grow, and progress in your career.</li><li>You thrive in fast-paced, high-energy settings where you can stay focused, adapt quickly, and maintain a strong performance under pressure.</li></ul> What we offer When you join us, we will invest in your financial and personal wellbeing with benefits that work for you. Our package includes: <ul><li>Competitive salary and comprehensive benefits package</li><li>Transparent quarterly performance-based bonuses</li><li>Well-being initiatives designed to support your mental, physical and financial health</li><li>Industry-leading training and continuous professional development</li><li>Access to the latest technology and tools to help you succeed</li><li>Recognition programmes celebrating both individual and team achievements</li><li>National and international career mobility opportunities</li></ul>Meet your future with a business that changes futures At Robert Half, we change lives and create incredible career journeys through work with meaning, and work with impact. we meet the demands of a changing world and changing work, with foresight, empathy, and energy.If you have the skills to connect exceptional talent with exciting opportunities, meet your future as a Recruitment Consultant at Robert Half. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice.<img src="https://counter.adcourier.com/ZWxzLmd1bGRpeC40NDA4Ny4xMDkyM0Byb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-06-22T06:48:04Z

Recruitment Consultant

City of London, London
remote
Permanent
30000 - 40000 GBP / Yearly
Recruitment Consultant / Senior Recruitment ConsultantLocation: London (The Shard) - 5 days per week onsiteRobert Half is looking for ambitious and motivated Recruitment Consultants to join our growing team. Whether you're an experienced recruiter or someone with a strong sales background looking to break into the industry, this is your chance to build a successful career with a market leader. In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits. About the role<ul><li>In this role, you'll manage the full 360° recruitment process - from identifying new business opportunities and acquiring clients, to placing top-tier candidates in roles that align with their career goals.</li><li>You'll build and nurture strong, long-term relationships with both clients and candidates, acting as a trusted advisor and go-to recruitment partner.</li><li>Leveraging a variety of sourcing channels - including job boards, social media, and professional networks - you'll identify and engage high-calibre talent across your market.</li><li>You'll collaborate closely with a high-performing, supportive team to share insights, celebrate wins, and continuously refine recruitment strategies to deliver outstanding results.</li></ul> Your skills and experience<ul><li>You bring proven experience in recruitment or a strong background in sales or customer service, with the ability to transfer these skills to a high-performance, target-driven environment.</li><li>You excel in communication and relationship-building, confidently engaging with stakeholders at all levels to create lasting professional connections.</li><li>You demonstrate resilience, tenacity, and a competitive edge - consistently pushing through challenges to achieve success.</li><li>You are highly goal-oriented, motivated by performance targets, and driven by a desire to earn, grow, and progress in your career.</li><li>You thrive in fast-paced, high-energy settings where you can stay focused, adapt quickly, and maintain a strong performance under pressure.</li></ul> What we offerWhen you join us, we will invest in your financial and personal well-being with benefits that work for you. Our package includes:<ul><li>Competitive salary and comprehensive benefits package</li><li>Transparent quarterly performance-based bonuses</li><li>Well-being initiatives designed to support your mental, physical and financial health</li><li>Industry-leading training and continuous professional development</li><li>Access to the latest technology and tools to help you succeed</li><li>Recognition programmes celebrating both individual and team achievements</li><li>National and international career mobility opportunities</li></ul> Meet your future with a business that changes futuresAt Robert Half, we change lives and create incredible career journeys through work with meaning, and work with impact. we meet the demands of a changing world and changing work, with foresight, empathy, and energy. If you have the skills to connect exceptional talent with exciting opportunities, meet your future as a Recruitment Consultant at Robert Half.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay42ODU0MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-27T10:07:44Z

Senior Support Specialist / Office Manager

Reading, Berkshire
remote
Permanent
30000 - 36000 GBP / Yearly
<h2 data-end="180" data-start="150" data-section-id="13gpc5l">Senior Support Specialist / Office Manager</h2>Location: Reading, UK (Office-based - minimum 4 days per week) Reports To: Business Support Manager<h3 data-end="313" data-start="294" data-section-id="1xyyexd">Role Overview</h3>We are seeking a proactive, detail-oriented Senior Support Specialist to provide administrative and operational support across UK branches. You will work closely with Talent Solutions and Business Support teams to ensure smooth office operations, excellent service delivery, and a positive employee and visitor experience.<h3 data-start="638" data-section-id="1xmbd3v" data-end="664">Key Responsibilities</h3>Branch & Office Support<ul data-start="696" data-end="1263"><li data-end="775" data-start="696" data-section-id="mldez0">Manage UK switchboard, handling and directing high-volume calls efficiently</li><li data-start="776" data-section-id="ifyf1e" data-end="855">Provide front-of-house support including visitor greeting and room bookings</li><li data-section-id="1uz2c6z" data-start="856" data-end="931">Support leadership with meetings, presentations, and event coordination</li><li data-section-id="1ivfbbz" data-start="932" data-end="1016">Coordinate internal/external meetings, webinars, and events (on-site and remote)</li><li data-end="1077" data-section-id="11p9km8" data-start="1017">Manage office supplies, budgets, and facilities requests</li><li data-end="1167" data-start="1078" data-section-id="tcbk0x">Support employee engagement activities and office events (recognition, charity, etc.)</li><li data-end="1225" data-start="1168" data-section-id="1tzj68c">Coordinate parking, interviews, and visitor logistics</li><li data-start="1226" data-section-id="1fiwkyx" data-end="1263">Ensure Health & Safety compliance</li></ul>Administrative & Operational Support<ul data-end="1657" data-start="1308"><li data-section-id="141hh16" data-start="1308" data-end="1400">Handle CV formatting, data requests, marketing consent updates, and fraud/scam responses</li><li data-start="1401" data-section-id="gn9ens" data-end="1475">Support Salesforce reporting, data cleansing, and data integrity tasks</li><li data-end="1543" data-start="1476" data-section-id="14i4mdp">Assist with compliance checks (DBS, right-to-work, referencing)</li><li data-start="1544" data-section-id="1pcz2iu" data-end="1608">Prepare and issue contracts, TOBs, and related documentation</li><li data-end="1657" data-start="1609" data-section-id="11tb95r">Support onboarding and offboarding processes</li></ul>Temporary Workforce Support<ul data-start="1693" data-end="1934"><li data-start="1693" data-section-id="qdyycq" data-end="1744">Support contractor onboarding and payroll setup</li><li data-end="1804" data-section-id="362szf" data-start="1745">Ensure accurate timesheets and contractor documentation</li><li data-start="1805" data-section-id="1kz7u7v" data-end="1875">Liaise with candidates and clients to support contractor lifecycle</li><li data-end="1934" data-section-id="1e5f03o" data-start="1876">Promote contractor benefits and engagement initiatives</li></ul>Systems & Technology<ul data-start="1963" data-end="2273"><li data-start="1963" data-section-id="zuyg2g" data-end="2031">Use Salesforce, DOMO, ServiceCloud, Workday, and MS Office tools</li><li data-end="2099" data-start="2032" data-section-id="hy1l8y">Provide basic IT support (devices, access, connectivity issues)</li><li data-start="2100" data-section-id="xk4ks9" data-end="2160">Support onboarding/offboarding of users and device setup</li><li data-section-id="13i3ojq" data-start="2161" data-end="2219">Assist with data quality, reporting, and system audits</li><li data-section-id="1a7vm72" data-start="2220" data-end="2273">Support system training and adoption across teams</li></ul><h3 data-end="2290" data-start="2275" data-section-id="1aojag">About You</h3><ul data-end="2680" data-start="2291"><li data-section-id="1ku1top" data-start="2291" data-end="2377">Experience in an administrative or office support role in a fast-paced environment</li><li data-start="2378" data-section-id="1p7nyz1" data-end="2428">Strong organisational and communication skills</li><li data-end="2499" data-start="2429" data-section-id="1fopkb1">High attention to detail and ability to manage multiple priorities</li><li data-end="2564" data-start="2500" data-section-id="stxlu5">Confident using business systems and learning new technology</li><li data-start="2565" data-section-id="axdviy" data-end="2626">Strong customer service mindset with a proactive approach</li><li data-end="2680" data-start="2627" data-section-id="1ijdj7k">Ability to work independently and collaboratively</li></ul><h3 data-end="2709" data-start="2682" data-section-id="fpob6l"> </h3>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/THVrZS5FZGdlY29tYmUuNzM0NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-26T10:55:02Z

Accounts Assistant

City of London, London
remote
Contract
16 - 19 GBP / Hourly
Robert Half Finance & Accounting are partnering with a leading Brokers in London to recruit an immediate, Interim Accounts Assistant for 6-12 months.Role:Our client is looking for an immediate interim Accounts Assistant to assist them for 6-12 months. You will be responsible for following duties: Margin Call Payments & Treasury Support * Process daily client collateral movements, ensuring timely execution and accurate reconciliation of client and counterparty transactions. * Monitor client accounts for margin requirements and coordinate with the appropriate teams to ensure sufficient funds are available. * Track margin balances and ensure that client margin calls are fulfilled promptly to maintain optimal liquidity levels. * Assist in managing the firm's daily cash flow, ensuring payments are processed according to the firm's liquidity and risk management policies. * Support the Financial Controller with daily treasury operations and cash flow forecasts. Client Account Management & Reconciliations * Maintain and update client account information, ensuring that all financial data is accurate and up to date. * Assist with daily and monthly bank reconciliations, ensuring the accuracy of all financial transactions and client balances. * Assist in reconciling FX positions, margin accounts, and other client-related financial records. * Support the reconciliation of LME cash, collateral accounts, and other related financial data. * Ensure that all client payments and receipts are accurately recorded in the accounting system. * Providing an excellent level of customer service, responding in a timely manner to queries from clients and the Japanese subsidiary. Financial Reporting & Compliance * Provide support during the annual audit process, assisting with the preparation of financial statements and liaising with external auditors. * Assist with the preparation and filing of VAT returns, corporation tax, and other HMRC-related documentation.Profile:The successful interim Accounts Assistant will have a minimum of 1 years experienceYou must be immediate or 1 weeks notice to be considered for this role.Client:Our client are a Brokers based in London. You will have the opportunity to work in a fast paced, dynamic environment. Salary & Benefits:This role is paying between £16/h-£19p/h, dependant on experience. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjgyMTU1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-05-26T10:07:27Z

Key Account Director

Weybridge, Surrey
remote
Permanent
110000 - 125000 GBP / Yearly
KEY ACCOUNT DIRECTOR - ONSITE - WEYBRIDGE - UP TO £125k + BONUS + CAR Robert Half are thrilled to be working with a long-standing client in their search for a permanent Key Account Director, offering up to £125,000 + 10% bonus + car! This is a pivotal leadership role overseeing the delivery of Technical Services, Projects, Soft FM, Catering, Security, and Workplace Services across multiple sites. You'll be responsible for building long-term client partnerships, driving operational performance, and leading a high-performing team to deliver exceptional service standards, compliance, and commercial success.Key Details: <ul><li>Job Title: Key Account Director </li><li>Salary: £110k - £125k, DOE, + 10% bonus + car </li><li>Location: Weybridge</li><li>Working pattern: Full-time, 4 days onsite, 1 day remote </li></ul>Responsibilities: <ul><li data-end="1012" data-start="924">Leading the overall strategic direction and operational performance of a major account.</li><li data-end="1096" data-start="1013">Managing senior client relationships and ensuring excellent customer satisfaction.</li><li data-start="1097" data-end="1158">Driving service delivery across hard and soft FM operations.</li><li data-end="1241" data-start="1159">Taking ownership of budget management, profitability, and commercial performance.</li><li data-start="1242" data-end="1310">Leading technical compliance and health & safety across the estate.</li><li data-end="1376" data-start="1311">Overseeing major infrastructure and project delivery programmes.</li><li data-start="1377" data-end="1464">Developing and implementing operational procedures for complex technical environments.</li><li data-start="1465" data-end="1553">Managing subcontractors, suppliers, and procurement relationships to ensure best value.</li><li data-start="1554" data-end="1625">Building, developing, and mentoring high-performing operational teams.</li><li data-end="1701" data-start="1626">Ensuring KPI delivery, continuous improvement, and operational resilience.</li></ul>Requirements: <ul><li data-end="1820" data-start="1731">Proven senior leadership experience within Facilities Management or integrated services.</li><li data-start="1821" data-end="1870">Strong commercial and P&L management experience.</li><li data-end="1932" data-start="1871">Experience managing large, complex, multi-service contracts.</li><li data-start="1933" data-end="1998">Excellent stakeholder management and client relationship skills.</li><li data-start="1999" data-end="2083">Strong understanding of technical compliance, operational risk, and HSEQ standards.</li><li data-start="2084" data-end="2170">Experience within critical, technical, or regulated environments is highly desirable.</li><li data-start="2171" data-end="2244">A strategic thinker with a collaborative and solutions-focused approach.</li><li data-end="2327" data-start="2245">Strong people leadership skills with experience developing high-performing teams.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNzcyNTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-29T16:12:33Z

AI Consultant

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting UK's market leading real estate organisation to recruit an AI Consultant to join a fast-paced organisation delivering a broad portfolio of AI initiatives across the business. This is a hands-on role suited to someone who can design, build and deploy AI solutions end-to-end, while also engaging confidently with stakeholders to understand business needs and translate them into practical outcomes.The successful candidate will thrive in an evolving environment, enjoy working across multiple work streams, and be comfortable operating with a high degree of autonomy and collaboration. Role<ul><li>The AI Consultant will design, develop and deliver AI solutions using the Microsoft technology stack.</li><li>Lead AI initiatives from discovery and proof of concept through to production deployment.</li><li>Work closely with business stakeholders to understand requirements, define use cases and communicate technical concepts to non-technical audiences.</li><li>Build and implement AI agents within Azure to automate business processes and improve operational efficiency.</li><li>Deliver document intelligence solutions using Azure AI services, including document management and information extraction capabilities.</li><li>Develop and optimise internal call agent solutions to ensure interactions are aligned with intended objectives and outcomes.</li><li>Support end-to-end automation initiatives, including lease-to-lease process automation.</li><li>Collaborate with engineering teams to integrate AI capabilities into existing platforms and workflows.</li><li>Contribute to the ongoing evolution of the organisation's AI roadmap and identify opportunities for future innovation.</li><li>Champion usability and user experience considerations when designing AI-enabled solutions.</li><li>Operate effectively within a dynamic environment where priorities may evolve as initiatives develop.</li></ul>Profile<ul data-spread="false"><li>The AI Consultant will have proven experience delivering AI solutions within enterprise environments.</li><li>Strong background in software engineering, with the ability to work hands-on throughout the development lifecycle.</li><li>Experience building and deploying AI agents into production environments.</li><li>Extensive experience working with Microsoft technologies, including: <ul data-spread="false"><li>Azure AI Services</li><li>Azure AI Foundry</li><li>Microsoft Copilot technologies</li><li>Azure Document Intelligence</li><li>Azure-based agent frameworks and orchestration capabilities</li></ul></li><li>Experience delivering document management and intelligent automation solutions.</li><li>Ability to translate business requirements into technical solutions and vice versa.</li><li>Strong stakeholder management and communication skills.</li><li>Comfortable working in fast-moving, sometimes ambiguous environments.</li><li>Collaborative mindset with a team-first approach.</li></ul>Desirable Skills <ul data-spread="false"><li>Experience using Cursor as part of the engineering and development workflow.</li><li>Exposure to Claude as a development productivity tool.</li><li>Understanding of usability, UX and human-centred design principles within AI solutions.</li><li>Experience across multiple programming languages and back-end technologies; no specific language background is required, provided you possess a strong software engineering foundation.</li><li>Previous experience delivering internal AI solutions that support customer-facing teams.</li></ul>Company<ul><li>UK's market leading legal organisation with offices in London </li><li>Hybrid working </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjA4NzcxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-06-18T11:00:30Z

Accounts Receivable Clerk

City of London, London
remote
Contract
18 - 20 GBP / Hourly
Robert Half Finance & Accounting are partnering with a leading Financial Investment Company in London to recruit an immediate, temporary Accounts Receivable Clerk for 2-3 months.This role is fully remoteRole:Our client is looking for an immediate, temporary, Accounts Receivable Clerk to assist them for 2-3 months. You be will be responsible for following duties:<ul><li data-end="232" data-start="139" data-section-id="11hnkdd">Manage end-to-end cash collection activities to ensure timely receipt of customer payments.</li><li data-section-id="1vw134r" data-start="233" data-end="301">Monitor aged debt reports and identify expected customer payments.</li><li data-section-id="iw4nhq" data-start="302" data-end="397">Proactively follow up on overdue invoices via phone, email, and other communication channels.</li><li data-section-id="xpzsus" data-start="398" data-end="475">Contact customers to secure payment commitments and resolve payment delays.</li><li data-section-id="3nzs3s" data-start="476" data-end="580">Maintain accurate records of collection activities, customer communications, and payment arrangements.</li><li data-end="672" data-start="581" data-section-id="qbhz0k">Escalate high-risk or overdue accounts where necessary and recommend appropriate actions.</li><li data-end="766" data-start="673" data-section-id="5gor1g">Liaise with account owners and internal stakeholders to support cash collection objectives.</li><li data-start="767" data-section-id="1gg9neb" data-end="835">Drive progression of accrued income to invoicing and cash receipt.</li><li data-end="905" data-start="836" data-section-id="18fsduz">Perform bank account reconciliations and investigate discrepancies.</li><li data-end="963" data-section-id="1au6gma" data-start="906">Process and reconcile supplier invoices where required.</li><li data-section-id="n54ht6" data-start="964" data-end="1061">Review and allocate appropriate General Ledger (G/L) codes for events and related transactions.</li><li data-start="1062" data-section-id="1rpvsq9" data-end="1104">Process and reconcile employee expenses.</li><li data-end="1172" data-section-id="lzfdvd" data-start="1105">Support ticket registration and related administrative processes.</li><li data-section-id="1e4tlo9" data-start="1173" data-end="1259">Provide regular updates on collection performance, aged debt, and priority accounts.</li><li data-section-id="1w72wg3" data-start="1260" data-end="1325">Assist with month-end reconciliations and reporting activities.</li></ul>Profile:The successful temporary Accounts Receivable Clerk will have 3+ years experience.You must be immediate or 1 weeks notice to be considered for this role.Client:Our client are a leading Financial Investment Company based in London. You will have the opportunity to work in a fast paced, dynamic environment. Salary & Benefits:This interim Accounts Receivable Role will be paying circa £18-£20 per hour, dependant on experience.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjM2MjI1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-06-15T16:05:58Z

Purchase Ledger Clerk

London, London
remote
Contract
15 - 17 GBP / Hourly
Robert Half Finance & Accounting are partnering with a leading Financial Services Business in London to recruit an immediate, Interim Purchase Ledger Clerk for 3 months.Role:Our client is looking for an immediate interim Purchase Ledger Clerk to assist them for 3 months. You will be responsible for following duties:<ul><li>Managed 10 bank accounts with strong attention to detail and accuracy</li><li>Processed 5-10 payments daily while ensuring compliance with internal procedures</li><li>Oversaw and managed client funds responsibly and confidentially</li><li>Monitored payment limits and ensured transactions remained within authorised thresholds</li><li>Obtained and verified payment approvals for individual client transactions</li><li>Conducted supplier checks and due diligence to ensure accuracy and legitimacy</li><li>Prepared and completed payment runs in a timely and efficient manner</li></ul>Profile:The successful interim Purchase Ledger Clerk will have a minimum of sole payroll experienceYou must be immediate or 1 weeks notice to be considered for this role.Client:Our client are a Financial Services Business based in London. You will have the opportunity to work in a fast paced, dynamic environment. Salary & Benefits:This role is paying between £15/h-£17p/h, dependant on experience.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjI5MTQ5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-05-28T16:56:42Z

Business Partner Analyst

Wokingham, Berkshire
remote
Permanent
40000 - 50000 GBP / Yearly
Robert Half Accountancy and Finance are partnering with a global, high-growth Med-tech organisation to recruit a Finance Business Partner. You will be joining a high-performing commercial finance team. This is an excellent opportunity for a commercially minded finance professional who thrives on turning data into insight and influencing strategic decision-making in a dynamic, customer-focused environment. In this role, you will act as a trusted finance partner to commercial teams, working closely with senior stakeholders to understand performance drivers, challenge assumptions, and support profitable growth. You will play a key role in shaping financial planning, forecasting, and reporting, while identifying opportunities to improve revenue, margin, and operational efficiency. This position offers significant exposure to senior leadership, cross-functional collaboration, and complex commercial decision-making - ideal for someone looking to step up in a business partnering career within a high-growth, data-driven environment. Key Responsibilities<ul><li>Own and deliver end-to-end financial planning and reporting, including monthly reporting, forecasting, budgeting, and ad hoc analysis</li><li>Partner with commercial teams to understand performance trends, pipeline dynamics, and market drivers</li><li>Build and refine bottom-up forecasts and budgets using detailed financial and operational data</li><li>Deliver high-quality financial insight to support decision-making, revenue growth, and profitability improvement</li><li>Develop and maintain dashboards, reporting tools, and performance tracking to ensure accurate and timely insights</li><li>Support sales and commercial teams with analysis to drive revenue performance and target achievement</li><li>Contribute to annual planning cycles, including sales target setting and quota analysis</li><li>Support customer segmentation and territory optimisation initiatives through data-driven insight</li><li>Identify opportunities to improve financial processes, data quality, and reporting efficiency</li><li>Contribute to cross-functional projects that enhance commercial performance and operational effectiveness</li></ul> About You<ul><li>Degree-qualified in Finance, Accounting, Business, Economics, or a related field</li><li>Studying towards or qualified in ACCA, CIMA, or AAT (or equivalent)</li><li>Experience in a Finance Analyst, FP&A, or Commercial Finance role within a complex organisation</li><li>Strong analytical skills with the ability to interpret large datasets and translate findings into clear, actionable insight</li><li>Confident communicator, able to influence and challenge stakeholders at various levels</li><li>Advanced Excel skills; experience with Power BI or similar BI tools highly desirable</li><li>Commercially minded with a strong interest in business performance, growth, and profitability</li></ul> What's on Offer<ul><li>High visibility role within a commercially focused finance team</li><li>Strong exposure to senior stakeholders and strategic decision-making</li><li>Opportunity to shape forecasting, reporting, and commercial insight frameworks</li><li>Career development within a global organisation and structured finance environment</li><li>Hybrid working and a collaborative, supportive culture</li></ul> Please click to apply for this role today! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS42ODEwOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-12T11:55:31Z

Credit Controller

City of London, London
remote
Contract
19 - 21 GBP / Hourly
Robert Half Finance & Accounting are partnering with a leading Real Estate business in London to recruit an immediate, Interim Credit Control Clerk for 4 months.This Role is 5 days per week in the officeRole:Our client is looking for an immediate interim Credit Control Clerk to assist them for 4 months. You will be responsible for following duties:<ul><li data-start="201" data-end="346" data-section-id="1c3mh2g">Manage a high-volume Accounts Receivable portfolio of approximately 500-700 customer accounts with a ledger value of around £2 million.</li><li data-start="347" data-end="469" data-section-id="1h068h">Take ownership of cash collection activities, focusing on aged debt recovery, including accounts aged 150+ days.</li><li data-section-id="pcgf6m" data-start="470" data-end="603">Proactively contact customers via phone, email, and other communication channels to secure payment and reduce outstanding balances.</li><li data-section-id="e9ys02" data-end="693" data-start="604">Manage collections for key customer accounts</li><li data-end="798" data-start="694" data-section-id="1mfslbs">Monitor AR ageing reports and drive collection strategies to improve debtor performance and cash flow.</li><li data-start="799" data-end="888" data-section-id="pvetrj">Conduct account reconciliations and resolve discrepancies impacting payment collection.</li><li data-start="889" data-end="1006" data-section-id="5awiis">Investigate and analyse potential bad debt exposures, identifying root causes and recommending appropriate actions.</li><li data-end="1155" data-start="1007" data-section-id="1pahvzk">Identify and resolve customer disputes, billing issues, and payment delays through collaboration with customers, Sales, and internal stakeholders.</li><li data-section-id="1qgwtgi" data-end="1246" data-start="1156">Escalate overdue and high-risk accounts to management and Sales teams where appropriate.</li><li data-start="1247" data-end="1357" data-section-id="1o0drda">Lead discussions with account owners and Sales teams regarding overdue balances and collection action plans.</li><li data-start="1358" data-end="1463" data-section-id="ib4mr">Produce regular reporting on aged debt, collection performance, cash forecasts, and high-risk accounts.</li><li data-section-id="irq2pz" data-start="1464" data-end="1539">Support month-end activities, including reconciliations and AR reporting.</li><li data-start="1540" data-end="1643" data-section-id="1oh2dcl">Maintain accurate records of customer communications, payment commitments, and collection activities.</li><li data-section-id="9w7752" data-end="1739" data-start="1644">Balance daily collection activities with ad hoc projects and process improvement initiatives.</li></ul>Profile:The successful interim Credit Control Clerk will have a minimum of 3+ years experienceYou must be immediate or 1 weeks notice to be considered for this role.Client:Our client are a Credit Control Clerk based in London. You will have the opportunity to work in a fast paced, dynamic environment.Salary & Benefits:This role is paying between £19-£21p/hRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjI3OTE1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-01T07:30:46Z

Xero Consultant

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting UK's market leading legal organisation to recruit a Xero Consultant on a 3-6 month contract basis - Hybrid working - London based Role<ul><li data-section-id="1cur1a" data-end="2660" data-start="2536">The Xero Consultant will lead clients through the full implementation and migration to Xero, ensuring a smooth and structured onboarding experience</li><li data-start="2661" data-section-id="1c2rqqe" data-end="2767">Provide ongoing guidance to clients on Xero best practices, workflows, and effective use of the platform</li><li data-section-id="1dtsml9" data-end="2864" data-start="2768">Design and deliver Xero training for internal teams (Customer Success, Onboarding, Operations)</li><li data-start="2865" data-section-id="uuvwy" data-end="2967">Act as the escalation point for complex Xero-related queries from Customer Success and Support teams</li><li data-start="2968" data-section-id="15ngbm4" data-end="3061">Troubleshoot and resolve advanced issues related to Xero usage, integrations, and workflows</li><li data-end="3152" data-section-id="6f75eu" data-start="3062">Identify recurring issues and proactively improve processes, training, and documentation</li><li data-start="3153" data-end="3232" data-section-id="81wuzv">Create scalable resources (guides, videos, FAQs) to reduce repetitive queries</li><li data-end="3335" data-section-id="bda0c7" data-start="3233">Collaborate with Customer Success and Operations to improve overall client experience and efficiency</li></ul>Profile<ul><li data-end="3604" data-section-id="1ru21vh" data-start="3364">The Xero Consultant will have previously lead implementations, migrations, and client training</li><li data-start="3605" data-end="3678" data-section-id="cwiun0">Xero certification or equivalent deep practical experience is essential</li><li data-start="3679" data-section-id="15g2mvs" data-end="3762">Strong track record of implementing and migrating Xero for small business clients</li><li data-start="3763" data-end="3840" data-section-id="5rsgw2">Experience supporting clients through Xero setup and migration from scratch</li><li data-section-id="140jev2" data-end="3906" data-start="3841">Ability to troubleshoot and resolve complex Xero-related issues</li><li data-start="3907" data-end="3994" data-section-id="w2an6d">Experience designing and delivering Xero training for internal or client-facing teams</li><li data-end="4069" data-section-id="hvb2uc" data-start="3995">Clear and structured communicator, able to explain complex topics simply</li><li data-section-id="19hpnre" data-end="4159" data-start="4070">Proactive mindset: able to identify recurring problems and implement scalable solutions</li></ul>Company<ul><li>UK's market leading legal organisation with offices in London</li><li>Hybrid working </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjA0NDM2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-06-02T08:24:14Z

Audit Senior

Hoddesdon, Hertfordshire
remote
Permanent
40000 - 50000 GBP / Yearly
<h1>Audit Senior</h1>Location: Hertfordshire Salary: £40,000 - £50,000 + Benefits Working Pattern: Full-time, office-based (5 days per week) Hours: 35-hour week | Monday-Thursday: 9:00am-5:00pm | Friday: 9:00am-4:00pm An excellent opportunity has arisen for an experienced Audit Senior to join a well-established and growing independent accountancy practice with a strong reputation across Hertfordshire.The successful candidate will currently be working in, or have previous experience within, UK accountancy practice and will enjoy working in a hands-on role within a collaborative, owner-managed firm. This position is ideally suited to someone who is confident managing audit assignments, building client relationships and contributing to a small, close-knit team.With a portfolio of circa 100 audit clients, the firm works with a broad range of owner-managed businesses, including solicitor firms and FCA-regulated organisations, providing high-quality audit and advisory services.The RoleWorking closely with the Directors, you will take responsibility for planning and completing audit assignments from start to finish while building strong client relationships.The role is approximately 70% Audit and 30% Accounts, offering exposure to a varied client portfolio including:<ul data-spread="false"><li>Statutory audits</li><li>Solicitors' Accounts Rules (SRA) audits</li><li>Client money audits</li><li>FCA-regulated entities</li><li>Owner-managed businesses across a range of sectors</li></ul>Your responsibilities will include:<ul data-spread="false"><li>Planning, leading and completing external audits.</li><li>Attending client sites and managing assignments from planning through to completion.</li><li>Preparing statutory accounts and supporting working papers.</li><li>Supervising and reviewing the work of junior team members.</li><li>Supporting and mentoring trainees and apprentices.</li><li>Working closely with Managers and Directors to deliver a high-quality client service.</li></ul><h2>About You</h2>To be successful, you will:<ul data-spread="false"><li>Be ACA or ACCA qualified, recently qualified, or a strong Qualified by Experience (QBE) candidate.</li><li>Have a background within UK accountancy practice.</li><li>Have solid external audit experience and be capable of managing audits independently.</li><li>Be confident planning audits and delivering assignments with minimal supervision.</li><li>Enjoy working directly with clients and developing long-term professional relationships.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £40,000 - £50,000, depending on experience.</li><li>35-hour working week.</li><li>Monday to Thursday: 9:00am - 5:00pm.</li><li>Friday finish at 4:00pm.</li><li>25 days' annual leave plus Bank Holidays.</li><li>People's Pension.</li><li>Full study support for ACA/ACCA students where applicable, including tuition fees and study leave for first exam attempts.</li><li>Long-term career progression within a well-established and growing practice.</li><li>Modern offices in a convenient location close to public transport.</li></ul><h2>About the Firm</h2>The practice has built an excellent reputation through long-standing client relationships and continued growth. With an experienced leadership team and a collaborative working environment, this is an excellent opportunity for an Audit Senior looking to join a stable, successful firm and play an important role in its continued development.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuOTYwMzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-09T13:55:24Z

Incident Management Analyst

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting a leading financial services (fintech) organisation to recruit several Incident Management Analyst 's on a 6-12 month contract basis - fully remote (UK based)The Incident Management Analyst will ensure medium- and low-severity incidents affecting our fintech platform are promptly and accurately assessed for scale and scope of impacts. You will also ensure affected customers are notified as early as possible about real or potential impacts, engineering leaders are engaged immediately, and incidents are escalated rapidly when warranted, all following a concise playbookRole<ul><li>The Incident Management Analyst will respond to all low- and medium-severity incidents:</li></ul><ol><li>During a typical eight-hour shift, engineers may open two to ten low- or medium-severity incidents in Jira, Slack and PagerDuty. Your phone and/or laptop will alert you immediately to engage via Google Meet, Slack and Jira.</li></ol><ul><li>Follow the response playbook which provides specific steps for all of the following duties.</li><li>Ensure facts are being captured about the incident and response. Today we use Google Gemini to do this - it just has to be activated.</li><li>Ensure the engineering leaders join the response "bridge" meeting. They are reachable via PagerDuty, with escalation schedules there too.</li><li>Ensure engineers provide prompt and accurate assessments of the impacts and risks to customers and the organisations obligations.</li></ul><ol><li>As the engineers troubleshoot the problems and learn new facts, you'll ensure the engineers confirm or update their impact and risk assessment.</li></ol><ul><li>Ensure immediate communication to real or potentially-impacted customers.</li></ul><ol><li>The playbook provides steps to ensure the product support team immediately notifies impacted customers.</li></ol><ul><li>Escalate when appropriate.</li></ul><ol><li>Any delays or changes to the assessment must be rapidly reflected in the incident records and may trigger escalation to the higher-severity incident management team.</li></ol><ul><li>Between incidents, additional tasks may include:</li></ul><ol><li>Verify completeness criteria are met for prior incident records marked ready for review, and close where appropriate.</li><li>Request action on prior incident records that may be late or neglected.</li></ol><ul><li>At the end of each shift, you'll post to Slack a brief summary of the incidents that arose during your shift.</li></ul>Profile<ul><li>The Incident Management Analyst will have proven experience in incident management within a technology or fintech environment.</li><li>Strong discipline to rigorously follow precise instructions.</li><li>Strong communication and interpersonal skills, with the ability to convey technical information to both technical and non-technical audiences.</li><li>Excellent problem-solving and critical-thinking abilities.</li><li>Familiarity with incident management tools (PagerDuty, JIRA, Slack) and methodologies.</li><li>Ability to work effectively in a fast-paced, cross-functional team environment.</li><li>Strong organisational skills with attention to detail.</li><li>Experience in fintech is preferred</li><li>Bachelor's degree or equivalent experience</li></ul>Company<ul><li>UK leading financial services (fintech) organisation with offices in London</li><li>6-12 month contract</li><li>Fully remote - UK based </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjcwNzQ3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-05-26T16:11:40Z