177 results for Customer Services in Northamptonshire Northamptonshire

Business Development Manager Robert Half LTD are delighted to be partnering with Hawkins Electrical LTD (an RSK Company) in the hire of a Business Development Manager to join their team. This company is headquartered out of Skegness, with a Bridgwater office. This is a remote role, but will require travel to clients nationally.The CompanyHawkins Electrical Ltd is a UK-based specialist providing electrical solutions for the leisure industry, particularly caravan parks and holiday villages. With decades of experience, the company offers electrical design, consultancy, installation, inspection, and testing services, ensuring compliance with safety regulations. They also manufacture and supply electrical distribution units, hook-up points, and metering solutions. Known for their reliability and expertise, Hawkins Electrical helps create safe and efficient electrical infrastructures for holiday and leisure destinations.This role is fundamental to the company's objective to double turnover in the next five years and should provide the right individual the opportunity to also grow with the business in that time, providing opportunities for longer term career progression in a strong and resilient business.The RoleWe are looking for a dynamic and results-driven Business Development Manager to drive growth by building on the excellent relationships and reputation of the business in the sector as well as cultivating new relationships which will underpin the business's growth both in the holiday park sector and other, new markets, as the business increases its focus on diversification opportunities in the UK. This role requires a proactive individual with proven experience in B2B sales and business development who can identify, nurture, and convert leads into long-term partnerships.Key Responsibilities<ul><li>Develop and strengthen relationships with existing clients to maximise customer retention and revenue.</li><li>Identify and pursue new business opportunities through targeted prospecting, networking, and lead generation.</li><li>Conduct client meetings, presentations, and site visits to understand customer needs and tailor solutions accordingly.</li><li>Collaborate with internal teams, including technical and operations, to ensure seamless service delivery.</li><li>Monitor industry trends, competitor activity, and market developments to identify growth opportunities.</li><li>Achieve and exceed sales targets, reporting progress and forecasts to senior management.</li><li>Maintain accurate records of sales activities and client interactions in the CRM system.</li></ul>Person Specification<ul><li>Proven experience in a B2B business development or sales role</li><li>Demonstrates a strategic growth mindset</li><li>Strong ability to build and maintain relationships with both new and existing clients.</li><li>Demonstrated success in growing a customer base through strategic and targeted sales activities.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Self-motivated, target-driven, and able to work independently.</li><li>Ability to travel for client meetings as required.</li><li>Full UK driving licence required.</li></ul>What's on Offer<ul><li>Salary £50-£60K + company car + bonus</li><li>Opportunity to actively contribute towards company growth</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNzMwNjMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Business Operations Coordinator Robert Half are assisting a global market leading financial services organisation to recruit a Business Operations Coordinator on a contract basis. Richmond based Role<ul><li>The Business Operations Coordinator will calculate early settlement requests</li><li>Delivering exceptional service via timely responses to Business Services inbox (including financial changes, ad-hoc invoices)</li><li>Managing end of lease/HP administration</li><li>Assisting with Risk admin duties on Lease Administration System</li><li>Managing the daily invoice run to check for discrepancies</li><li>Responsible for HPI queues, updating and making changes as necessary</li><li>Managing the registration/release of Charges at Companies House</li><li>Investigating and amending discrepancies in agreements.</li><li>Managing the reconciliation and payment of maintenance, VAT, Secondary Rental share to third parties</li><li>Taking ownership of processes and putting forward improvements to management</li><li>Collaboratively working with other departments such as Customer Services, with title clearance, copy documents and any other necessary tasks</li><li>Training new members of the team once probation has been passed and personal training plan complete</li><li>Calculating early settlement requests</li></ul>Profile<ul><li>The Business Operations Coordinator will have previous experience in other administrative based positions</li><li>Good knowledge and confidence in using MS Office</li><li>Focused on providing excellent service to internal customers</li></ul>Company<ul><li>Global financial services organisation based in Richmond </li><li>On site required </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjcyMDM0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Administrator Robert Half are assisting a global market leading financial services organisation to recruit a Administrator on a contract basis. Richmond based Role<ul><li>The Administrator will calculate early settlement requests</li><li>Delivering exceptional service via timely responses to Business Services inbox (including financial changes, ad-hoc invoices)</li><li>Managing end of lease/HP administration</li><li>Assisting with Risk admin duties on Lease Administration System</li><li>Managing the daily invoice run to check for discrepancies</li><li>Responsible for HPI queues, updating and making changes as necessary</li><li>Managing the registration/release of Charges at Companies House</li><li>Investigating and amending discrepancies in agreements.</li><li>Managing the reconciliation and payment of maintenance, VAT, Secondary Rental share to third parties</li><li>Taking ownership of processes and putting forward improvements to management</li><li>Collaboratively working with other departments such as Customer Services, with title clearance, copy documents and any other necessary tasks</li><li>Training new members of the team once probation has been passed and personal training plan complete</li><li>Calculating early settlement requests</li></ul>Profile<ul><li>The Administrator will have previous experience in other administrative based positions</li><li>Good knowledge and confidence in using MS Office</li><li>Focused on providing excellent service to internal customers</li></ul>Company<ul><li>Global financial services organisation based in Richmond </li><li>On site required </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjIxNzQ1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Talent Solutions Associate Job Title: Talent Solutions Associate Job Description:The Company:Founded in 1948, Robert Half International has over 300 offices worldwide. We are listed on the NYSE and are a member of the S&P 500 index. Our high energy culture is layered within our enterprise values of Integrity, Inclusion, Innovation, and Commitment to Success. The Role:Reporting to the Director of Contract Services the Talent Solutions Associate will join an established, high performing team that rewards both individual and team successes. Our Associate will:<ul><li>Receive industry leading training in all aspects of professional consulting</li><li>Be coached and mentored in the skills of developing new business relationships</li><li>Utilise a broad range of industry-leading recruitment tools, including the latest in AI technology, to generate a high-calibre talent pool.</li><li>Get the opportunity to work for one of the most successful brands in the world.</li><li>Be given the opportunity to attend prestigious local and global recognition events.</li></ul> Through both developing new business, and through leveraging existing Robert Half relationships, you will be strongly encouraged to view your 'desk' as your own business operating within the Robert Half business at large. You will be trained on the optimum metrics by which to manage and grow your business. Specifically, you will: <ul><li>Source candidates through internal databases, referrals, advertising, networking, & direct recruiting.</li><li>Generate your own business and develop your own portfolio of clients.</li><li>Providing customer services and solutions to both candidate and client.</li><li>Negotiating contract terms & referencing.</li></ul> You will be trained and supported by the best consultants in the Midlands market. Robert Half's local and global support network will ensure the highest level of training and on-boarding support, including off-site induction programs facilitated by global industry leaders. We are a business that embraces innovation, customer service and excellence. At Robert Half we already have a team full of super stars, most of them began in this role. They have since risen through the ranks and developed their careers. This role is vital to our success in the Midlands we are looking to develop and grow the next generation of top talent. About you:<ul><li>A passion for Sales / Business Development and helping solve customer problems</li><li>Drive, tenacity, and a desire to grow your career in a consultative and solution-oriented business</li><li>A proactive approach to learning and personal development</li><li>A critical thinker who can make quick, agile decisions to find the best outcome</li><li>A results-driven mindset who loves to win</li><li>The ability to work collaboratively and adapt to an ever-evolving environment</li><li>Well-developed communication and interpersonal skills</li><li>A track record of building relationships with stakeholders while maintaining an ethical mindset</li></ul> The Specifics: <ul><li>This role is 5 days a week on site role based in Solihull. We have recently moved into the AIR building in Solihull our building is well located in the centre of Solihull it has many amenities including an On-site Gym.</li><li>This role will pay a bonus based on performance and billing outputs.</li><li>Our working hours are 8am-5:30pm with 1 hour for lunch.</li></ul> If you are interested in this role please apply with your updated CV and we will get in touch. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmF5LkJob2phbmkuOTY1MzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Administrator Administrator Location: Mountsorrell Position: Administrator (Temporary with Potential for Permanent) Working Hours: 5 days a week, office-basedRobert Half is recruiting for a business based in Mountsorrell. Who re seeking an enthusiastic and organised Administrator to join their dynamic Service Department. This role will involve coordinating various services, handling customer inquiries, and ensuring that all administrative tasks are efficiently managed. If you're someone who thrives in a fast-paced environment and enjoys providing top-notch customer service, we want to hear from you!Key Responsibilities:<ul data-start="649" data-end="1383"><li data-end="811" class="" data-start="649">Service Coordination: Assist in the scheduling and coordination of services, ensuring that all customer requests are processed accurately and promptly.</li><li class="" data-start="812" data-end="967">Managing Inquiries: Act as the first point of contact for customer inquiries, providing assistance or redirecting them to the appropriate department.</li><li data-end="1091" class="" data-start="968">Order Processing: Place orders for required services, equipment, or materials, ensuring timely and accurate delivery.</li><li data-end="1226" data-start="1092" class="">Ad-hoc Customer Service: Provide support for day-to-day customer service issues, responding to emails and phone calls as needed.</li><li class="" data-start="1227" data-end="1380">Documentation and Administration: Maintain accurate records, update systems, and prepare reports to ensure smooth operations within the department.</li></ul>Key Skills & Requirements:<ul data-start="1416" data-end="1979"><li data-start="1416" class="" data-end="1507">Proven administrative experience, preferably in a service-based or technical environment.</li><li data-end="1625" class="" data-start="1508">Strong communication skills, both written and verbal, with the ability to handle customer inquiries professionally.</li><li data-start="1626" class="" data-end="1684">Excellent organisational skills and attention to detail.</li><li class="" data-start="1685" data-end="1764">Ability to work well under pressure and manage multiple tasks simultaneously.</li><li class="" data-start="1765" data-end="1824">Proficient in Microsoft Office Suite (Excel, Word, etc.).</li><li class="" data-start="1825" data-end="1897">Positive, can-do attitude and a proactive approach to problem-solving.</li><li data-end="1979" data-start="1898" class="">Prior experience in the lift or engineering sector is a plus but not essential.</li></ul> This is a temporary role with a the possibility to turn perm. You must be available to start at short notice.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4xMjQ4NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Analyst The CompanyMy client is a London-based financial services company specialising in currency management and payment solutions for international institutions and corporates. They offer FX execution, hedging strategies, and alternative transaction banking services through both voice broking and online platforms, providing a personalised, client-led approach to managing currency risk and facilitating global payments. The Role<ul><li>Provide first and second-line technical support to end-users via phone, email, and in person, ensuring timely and effective resolution of IT issues.</li><li>Troubleshoot and resolve hardware issues including desktops, laptops, printers, and mobile devices.</li><li>Diagnose and resolve software problems related to operating systems (Windows), productivity suites (Microsoft Office 365), and business-critical applications.</li><li>Provide support for network connectivity issues (LAN, WLAN, VPN).</li><li>Manage user accounts and access permissions within Active Directory and other relevant systems.</li><li>Assist with the setup and configuration of new hardware and software.</li><li>Maintain accurate records of support requests, troubleshooting steps, and resolutions within the IT ticketing system.</li><li>Follow established IT procedures and contribute to the development of knowledge base articles and documentation.</li><li>Escalate complex issues to third-line support or external vendors, ensuring clear and concise information is provided.</li><li>Assist with basic server administration tasks under guidance (e.g., password resets, file permissions).</li><li>Contribute to IT projects and initiatives as required.</li><li>Maintain a high level of customer service and communication with end-users.</li><li>Ensure compliance with company IT policies and security procedures.</li></ul> Your ProfileTo apply for this role you will have at least two and a half years experience in an IT Support capacity. You will have worked in Financial Services and be used to a fast paced environment. Excellent communications skills are essential as you will be one of the faces of IT across the UK business. You will be comfortable with working in an office 5 days a week and will be happy to get your hands dirty. Salary & Benefits<ul><li>£40,000 - £50,000</li><li>Discretionary bonus</li><li>Stunning Central London based offices</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMzUyNjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Support Analyst Exciting opportunity for an IT Support Analyst to join a growing business in Bicester, offering up to £38,000 (DOE) plus excellent benefits and development opportunities! The RoleThe IT Support Analyst will join a close-knit IT team, providing 1st-2nd line support to users across the business. This will include:<ul><li>managing / troubleshooting tickets within a service desk tool, escalating where necessary</li><li>providing desktop and local user support </li><li>maintaining an excellent customer service approach for all support queries </li><li>IT asset management, setting up laptops & Mobile devices </li><li>process improvement, documentation</li><li>support on various projects </li></ul> About youApplicants for the IT Support Analyst role will have:<ul><li>proven experience in a similar IT support role covering both 1st and 2nd line support </li><li>working experience with Office 365, Azure, Active Directory, Entra ID, Intune, Endpoint Manager</li><li>excellent customer service skills, with a strong team-work approach </li><li>knowledge of networking principles </li><li>strong attention detail with experience of process improvement and documentation</li><li>a valid UK driving license and flexibility to travel to other sites as & when required </li></ul> On offerSalary of up to £38,000 depending on experience plus excellent benefits. Looking for candidates who can work predominantly from the Bicester office, with travel to other sites (some flexibility for occasional working from home)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjMwNTcwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Treasury Assistant TREASURY ASSISTANT - £26k - 9 MONTH FTC - ABINGDON - HYBRID Robert Half are thrilled to be working exclusively with a fantastic company in Abingdon who are looking for a full-time Treasury Assistant for a 9 month FTC.Responsibilities: <ul><li>Process bank statement transactions on a daily basis.</li><li>Processing of payments, both manual and formal payment runs (including our royalty runs).</li><li>Take credit card transactions using Secure Trading, as well as processing the necessary refunds as required.</li><li>Record and process direct debits and standing orders.</li><li>Prepare monthly bank reconciliations.</li><li>Banking and reconciling cheques.</li><li>Proforma payments process, working with Customer Services to ensure dispatch of orders when payment has been received.</li><li>Maintaining a high level of communication and offer excellent service attitude to all stakeholders.</li><li>General administrative duties necessary to maintain the operation of the Treasury Department (i.e. scanning, filing, archiving etc).</li><li>Any other duties as may be reasonably requested in line with the job role.</li></ul>Requirements: <ul><li>Good knowledge of Excel.</li><li>Proven organisation and communication skills.</li><li>The ability to work under pressure to meet essential deadlines.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMTE2NjEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Infrastructure Engineer Senior IT Infrastructure Engineer (Associate/VP)Location: Central London Reporting to: Director, IT Support and Infrastructure ManagerAbout Us: We are a leading financial services company dedicated to delivering exceptional solutions to clients. Our IT team plays a pivotal role in maintaining the resilience, security, and scalability of our systems to support critical banking operations. We are now seeking an experienced Senior IT Infrastructure Engineer to join our team.Role Overview: As a Senior IT Infrastructure Engineer, you will be responsible for designing, implementing, managing, and optimising our IT infrastructure. You will ensure our systems meet business needs and industry regulations while supporting day-to-day operations and strategic projects. This is an office-based role to facilitate on-the-job learning and mentoring.Key Responsibilities:<ul data-spread="false"><li>Design, deploy, and maintain IT infrastructure including servers, storage, networking, and cloud environments.</li><li>Lead infrastructure projects aligned with the company's technology strategies.</li><li>Manage Windows and Linux-based systems, virtualisation platforms (VMware, Hyper-V), and cloud services (365 & Azure).</li><li>Oversee network security, firewalls, VPNs, and cybersecurity measures ensuring compliance with banking regulations.</li><li>Develop automation and scripting solutions to improve operational efficiency (PowerShell, etc.).</li><li>Conduct performance tuning, capacity planning, and proactive monitoring.</li><li>Provide Level 2 and Level 3 support, troubleshooting technical issues and collaborating with internal teams and vendors.</li><li>Ensure disaster recovery (DR) and business continuity (BCP) strategies are in place and tested regularly.</li><li>Stay informed on industry best practices, emerging technologies, and financial service regulations.</li></ul>Professional Experience Required:<ul data-spread="false"><li>Minimum three years' experience in IT support within a customer service-focused environment.</li><li>Strong communication skills with the ability to engage with all levels of seniority.</li><li>Ability to manage pressure effectively, with a proactive and positive attitude.</li><li>Analytical thinking and persistence in solving complex issues.</li><li>Excellent organisational skills with the ability to prioritise tasks and meet deadlines.</li><li>Previous experience working in a smaller corporate environment (<500 employees) is desirable.</li></ul>Technical Expertise:<ul data-spread="false"><li>Expertise in complex infrastructure environments across multiple sites.</li><li>Proficient in Windows Server 2016-2025, Azure Cloud/AD, SSO/MFA.</li><li>Virtualisation knowledge: VMware (ESXi, vCenter) and Hyper-V.</li><li>Advanced experience in Active Directory, Group Policy, and SCCM.</li><li>Skilled in PowerShell scripting, Microsoft Intune, and Office 365.</li><li>Strong background in Veeam backup solutions and NetApp storage.</li><li>Knowledge of Cisco networking fundamentals and Fortinet firewalls.</li><li>Familiarity with Citrix Virtual Apps & Desktops, NetScaler, and Mitel Telephone Systems.</li><li>Experience with financial services tools such as Bloomberg, Refinitiv, FactSet, and Fidessa.</li><li>Experience in SQL Server database management & administration is beneficial.</li></ul>Why Join Us?<ul data-spread="false"><li>Opportunity to work in a dynamic financial services environment.</li><li>Exposure to cutting-edge technology and innovative projects.</li><li>Collaborative team culture with mentorship and learning opportunities.</li><li>Competitive salary and benefits package.</li></ul>Salary - £70,000 - £85,000 including bonus and benefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC45Njg4NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Sales Administrator - 6 month FTC Robert Half are proud to be exclusively partnered with a growing global business in St Neots who are recruiting a Sales Administrator on a 6 month fixed term contract. This is a newly created role and will be reviewed after 6 months in relation to long-term. This role will be full-time, with 2 days per week required in office and the rest WFH. The budget for this role is 28-30k per annum DOE.Daily Responsibilities<ul><li>Serve as a contact for members, addressing inquiries and providing support where needed.</li><li>Proactively engage members to share updates, gather feedback, and encourage participation training events, awards etc.</li><li>Assist in developing and implementing strategies to attract new members and retain existing ones.</li><li>Provide administrative support to the Business Development Team, EMEA, including scheduling meetings, preparing reports, and maintaining accurate member records.</li><li>Help track key performance metrics related to member engagement and report findings to leadership.</li><li>Assist in aligning member engagement efforts with broader organizational goals through collaboration with Education, Certification, Standards, Marketing, and Events teams.</li><li>Stay informed on industry trends to provide relevant insights to members.</li><li>Represent the business at industry events and assist with UK government affairs, policy engagement, and workforce development initiatives.</li><li>Help identify and close smaller sales contracts (e.g., digital and print sales) to contribute to revenue growth.</li><li>Assist marketing as needed with member communications via email, phone, newsletters, and social media.</li><li>Respond promptly and professionally to member inquiries.</li><li>Act as an on-site or virtual point of contact for the business development team during events to ensure a seamless experience.</li></ul>Experience required:<ul><li>Previous experience in a customer service, membership support, business development, or administrative role required.</li><li>Experience working in a professional association, trade organisation, membership-based organization or smart home industry is a plus.</li><li>Familiarity with CRM systems, data management, and reporting tools is preferred.</li><li></li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuRGF2aWVzLjIzMDU0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

European Reporting Financial Analyst Robert Half is recruiting for a European Reporting Financial Analyst to join a growing business in South Birmingham We are seeking a dynamic and results-driven leader to join our team as the European Reporting Financial Analyst, responsible for overseeing the design, modelling, and analysis of incentive compensation plans across the UK and Europe. In this pivotal role, you will lead a high-performing team, partner with senior leadership, and drive the implementation of strategic business initiatives to optimise sales compensation and financial performance. If you have a strong background in financial analysis, a passion for leadership, and the ability to drive meaningful business insights, this is the perfect opportunity for you to make an impact in a fast-paced, global organisation.Leadership and Coordination<ul><li>Lead a team responsible for the calculation of sales compensation, modelling of new bonus schemes, and analysis of financial performance across the UK and Europe.</li><li>Hire, train, develop/mentor, motivate employees, and maintain high team morale.</li><li>Provide leadership and direction to the team, setting and monitoring their objectives in line with business needs and the International Reporting Roadmap.</li><li>Provide feedback on performance and support with relevant coaching/development or training.</li><li>Ensure excellent customer service by ensuring quality and timeliness of the output from the department.</li><li>Create a positive and productive work environment that fosters innovation aligned with company guiding principles and code of ethics.</li><li>Evaluate and plan current and future staffing requirements.</li><li>Manage department workload and ensure tasks are properly distributed among the department by evaluating the teams' abilities to handle the complexity of assigned tasks.</li><li>Ensure staffing levels are commensurate with the needs of the business.</li><li>Sales Oversee the management</li><li>Incentive Compensation of the sales bonus process, managed by the Senior Finance Analyst.</li><li>Ensure the ICM system is maintained and enhanced to support the growing and changing needs of the business.</li><li>Approve the re-design of system configuration or reporting changes in the ICM system.</li><li>Approve the Sarbanes-Oxley quarterly controls for Sales Incentive Compensation.</li><li>Oversee complex bonus modelling, designed by the Senior Finance Analyst, such as scenario and/or cost modelling for proposed changes to bonus schemes as required.</li></ul>Analysis and Decision Support<ul><li>Perform complex analysis to ensure integrity of financial data.</li><li>Relay complex information in common terms, in a clear and concise manner so stakeholders can quickly understand the underlying concepts.</li><li>Review commentary files, notes and analytical reviews, exercising judgment on methods and techniques.</li><li>Identify trends and analyse business performance through the interpretation of key performance indicators (KPIs) and business knowledge.</li><li>Build and maintain working relationships with local finance teams to understand the causes of variances, questioning the integrity of the data and explanations as required.</li><li>Understand the intersegment reporting and group elimination processes to provide relevant reporting and analysis on financial results excluding intercompany trading.</li><li>Produce manual customer profitability analysis for clients.</li><li>Work directly with Managers and Directors as required.</li></ul>Budgeting/Forecasting<ul><li>Partner with Senior Leadership to provide a consolidated European Annual Operating Plan for Corporate Services.</li><li>Provide forecasting and analysis to support decision-making in Europe.</li></ul>Reporting<ul><li>Key contributor to the development of effective business reporting for the European Zone.</li><li>Create and deliver enhanced management reports/dashboards showing trending and analysis with explanations of current and future business impact that allow stakeholders to better understand their costs and make informed decisions.</li></ul>Risk Management/Controls and Process Improvement<ul><li>Collaborate with managers and directors at various levels across the globe to proactively design, develop, and implement 'model' processes to improve business performance.</li></ul>Profile<ul><li>Qualified accountant.</li><li>Minimum of 3 years' management experience.</li><li>Excellent interpersonal skills and the ability to motivate and work with staff at all levels.</li><li>Strong attention to detail with the ability to work both independently and as part of a team, managing multiple priorities in a fast-paced environment.</li><li>Strong analytical skills, with the ability to interpret data and translate findings into actionable recommendations.</li><li>Agility to work in an environment with rapidly changing priorities.</li><li>Excellent communication and presentation skills, with the ability to work collaboratively across departments and convey complex financial concepts to non-financial stakeholders.</li><li>MS Office, including advanced skills in Excel, as well as experience with data visualisation tools preferable.</li><li>Ability to work collaboratively across a variety of cross-functional teams.</li></ul>Benefits<ul><li>Salary - Up to £70k </li><li>Car allowance </li><li>Private medical </li><li>Pension </li><li>Hybrid working</li><li>Free Gym on sight</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hhcmxvdHRlLmJlYXR0aWUuNTU0ODkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Credit Control Administrator Credit Control Administrator Location: Milton Keynes (Hybrid - 4 days in office, 1 day WFH) Salary: Negotiable | Full-Time | 8:30am-5:30pm | 40 hours/weekRobert Half is proud to be representing a fast-growing, international group in their search for a Credit Control Administrator. This is an exciting opportunity to join a supportive and high-performing finance function during a period of sustained growth.Our client offers a dynamic and rewarding work environment-with strong values around development, flexibility, and well-being.The Role:We're seeking a proactive and detail-oriented administrator to support the Credit Control team in managing key finance processes and ensuring the smooth operation of day-to-day credit control activities.Key Responsibilities:<ul><li>Daily administrative support for the Credit Control team</li><li>Updating internal systems and maintaining accurate client records</li><li>Managing multiple shared mailboxes and responding to queries</li><li>Cash allocation and reconciliation</li><li>Generating and distributing client statements, reports, and copy invoices</li><li>Completing vendor forms and setting up new clients</li><li>Running credit checks and supporting debt chasing during absences</li><li>Contributing to process improvements for greater efficiency</li></ul>What We're Looking For:<ul><li>Strong organisational and time management skills</li><li>Excellent attention to detail and problem-solving mindset</li><li>Confident communicator across all levels</li><li>Proficient in MS Excel and Word</li><li>Self-motivated, able to work independently and within a team</li><li>Customer service or administration background preferred</li></ul>What's on Offer:<ul><li>23 days holiday (rising to 25) + bank holidays + birthday off</li><li>Hybrid working with potential for more remote days post-probation</li><li>Vitality health insurance & group life cover (3x salary)</li><li>Access to Employee Assistance Programme, retail discounts, and Cyclescheme</li><li>Regular socials, lunches, gym subsidies, and a "Wildcard" early finish scheme</li><li>Quarterly employee awards (with up to £300 in vouchers)</li><li>Career progression and in-house training from a dedicated L&D team</li><li>Option to pursue professional qualifications relevant to your career</li><li>Chance to take part in the company's ESG and community initiatives</li></ul>This role is ideal for someone looking to build or grow their finance career in a sociable, ambitious business with a supportive, people-first culture.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/a2F0eS5iYXJ0bGV0dC42MjI4Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Accounts Receivable Assistant Accounts Receivable Assistant - Godalming - part time (Flexible with how you take the hours) - 6 month contract - £13 - £18 per hourI am currently recruiting for a business in Godalming who require an Accounts Receivable Assistant on a 3-month contract.Key Responsibilities:<ul><li>Generate and issue customer invoices in a timely and accurate manner.</li><li>Monitor customer accounts for non-payment, delayed payment, and other irregularities.</li><li>Perform regular reconciliations of accounts receivable ledger.</li><li>Follow up on outstanding invoices via email, phone, or other communication methods.</li><li>Resolve billing discrepancies and respond to customer inquiries in a professional manner.</li><li>Prepare and analyse aging reports to identify trends or issues.</li><li>Collaborate with the sales and customer service teams to resolve disputes.</li><li>Assist in month-end closing procedures and support audits as needed.</li><li>Maintain accurate records of all accounts receivable transactions.</li><li>Ensure compliance with company policies and relevant accounting regulations</li></ul> What you will need to be successful:<ul><li>2+ years' experience in a similar role</li><li>Team player</li><li>Available at short notice</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS43OTk3MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Accounts Receivable Assistant Accounts Assistant - Godalming - 3 month contract - £13 - £17 per hourI am currently recruiting for a business in Godalming who require an Accounts Assistant on a 3-month contract.Key Responsibilities:<ul><li>Generate and issue customer invoices in a timely and accurate manner.</li><li>Monitor customer accounts for non-payment, delayed payment, and other irregularities.</li><li>Perform regular reconciliations of accounts receivable ledger.</li><li>Follow up on outstanding invoices via email, phone, or other communication methods.</li><li>Resolve billing discrepancies and respond to customer inquiries in a professional manner.</li><li>Prepare and analyse aging reports to identify trends or issues.</li><li>Collaborate with the sales and customer service teams to resolve disputes.</li><li>Assist in month-end closing procedures and support audits as needed.</li><li>Maintain accurate records of all accounts receivable transactions.</li><li>Ensure compliance with company policies and relevant accounting regulations</li></ul> What you will need to be successful:<ul><li>2+ years' experience in a similar role</li><li>Team player</li><li>Available at short notice</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS4zNzcwOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Credit Manager Robert Half Finance and Accounting are excited to partner with a global Data and Analytics firm in London who are looking to recruit an immediate, interim Credit Manager for 3 months with the aim to convert to a permanent role.Role:Our client is looking to recruit an immediate, interim Credit Manager for 3 months, this role has the potential to convert to a permanent role.In this role you will be responsible for the following duties:<ul><li>Maintain accounts receivable aging within agreed and accepted parameters Lead reporting and conversations with Sales leaders on past due customers</li><li>Lead past due customer off-boarding process</li><li>Lead Aged Debt reporting</li><li>Review client accounts on an ongoing basis to assess collect-ability of receivables and to head off potential problem accounts </li><li>Identify and resolve National accounts issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team </li><li>Proactively drive down over 60 day past due balances</li><li>Manage an outbound call centre which engages with clients who have disputes on their invoices</li><li>Manage the performance of the Credit Controllers</li><li>Train and mentor Credit Controllers on performance optimisation, customer interaction, product knowledge, and customer service</li><li>Assist other departments (sales, legal, general accounting) with Accounts Receivable activities </li><li>Analyse and improve the outbound call centre processes around Accounts Receivables</li><li>Lead special projects as required by senior management </li></ul>Profile:The ideal candidate for the interim Credit Manager role will have at least 3 years experience managing a large credit control team, have experience working in an international business and have a proven track record of reducing aged debt. If you are fluent with either French, German or Spanish this would be highly desirable. You must be immediate or on a 1 week notice to be considered for this role. Client:Our client is a global Data and Analytics business based in Central London who are looking to recruit an immediate, interim Credit Manager for 3 months with the aim of this role converting to a permanent contract.Please note that this role will be based in the office 5 days per week.Salary & Benefits:This interim Credit Manager role will be paying circa £350 to £400 per day via an umbrella company, dependant on experience.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWFyeS5PUmlvcmRhbi44ODkyNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Accounts Receivable Clerk Robert Half are pleased to be partnering with a dynamic organisation based in Oxford to recruit an Accounts Receivable Clerk. The Accounts Receivable Clerk will receive a salary of up to £27,000 along with other attractive benefits including training and development opportunities!This is a varied role and would suit a proactive individual who enjoys working as part of a team. Primary responsibilities; <ul><li>Using and maintaining the systems, ensuring data is accurate and up to date</li><li>Raising invoices and sending them out to clients</li><li>Maintaining tracking spreadsheets</li><li>Dealing with customer queries</li><li>Managing online portals</li><li>Taking customer payments over the phone</li></ul> Key experience and attributes; <ul><li>Knowledge and experience of MS Office, especially Outlook, Word and Excel</li><li>Excellent communication and organisational skills</li><li>Excellent attention to detail</li><li>Excellent Customer service skills, especially when dealing with customers in writing and on the phone</li><li>Proven ability to take initiative and work independently</li><li>Some bookkeeping experience - SAP experience is advantageous</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuMzE3NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Property Claims Handler Property Claims Handlers - Temporary - Fully remote - £13 to £22 per hour dependant on experienceRobert Half is working with a rapidly growing insurance company who are seeking property claims personnel to support with their ongoing growth strategy.We have roles at various levels as follows:Property Claims Team Leader - Significant experience of managing property claims from cradle to grave as well as experience of managing a small teamFNOL Property Claims Handlers (2 roles) - experience of FNOL Property Claims is essential.Property Claims Handlers (4 roles) - experience of managing property claims from initial call through to settlement.These are fully remote roles, initially on a temporary basis for 3 months but with a strong likelihood of extension or conversion to permanent employment. Candidates must have demonstrable property claims experience (commercial or personal), have excellent communication and customer service skills and enjoy working as part of a team.Property Claims Handlers - Temporary - Fully remote - £13 to £22 per hour dependant on experienceRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay43OTc0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Entry Level Accountant Robert Half are pleased to be partnering with a dynamic organisation based in Oxford to recruit an Entry Level Accountant. The Entry Level Accountant will receive a salary of up to £27,000 along with other attractive benefits including training and development opportunities!This is a varied role and would be brilliant for an individual looking for their first role in finance! Primary responsibilities; <ul><li>Using and maintaining the systems, ensuring data is accurate and up to date</li><li>Raising invoices and sending them out to clients</li><li>Maintaining tracking spreadsheets</li><li>Dealing with customer queries</li><li>Managing online portals</li><li>Taking customer payments over the phone</li></ul> Key experience and attributes; <ul><li>Knowledge and experience of MS Office, especially Outlook, Word and Excel</li><li>Excellent communication and organisational skills</li><li>Excellent attention to detail</li><li>Excellent Customer service skills, especially when dealing with customers in writing and on the phone</li><li>Proven ability to take initiative and work independently</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuNjU3NzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Trainee Accountant Robert Half are pleased to be partnering with a dynamic organisation based in Oxford to recruit a Trainee Accountant. The Trainee Accountant will receive a salary of up to £27,000 along with other attractive benefits including training and development opportunities!This is a varied role and would be brilliant for an individual looking for their first role in finance! Primary responsibilities; <ul><li>Using and maintaining the systems, ensuring data is accurate and up to date</li><li>Raising invoices and sending them out to clients</li><li>Maintaining tracking spreadsheets</li><li>Dealing with customer queries</li><li>Managing online portals</li><li>Taking customer payments over the phone</li></ul> Key experience and attributes; <ul><li>Knowledge and experience of MS Office, especially Outlook, Word and Excel</li><li>Excellent communication and organisational skills</li><li>Excellent attention to detail</li><li>Excellent Customer service skills, especially when dealing with customers in writing and on the phone</li><li>Proven ability to take initiative and work independently</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuMjkyMzEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

1st Line Support Engineer Robert Half Technology are assisting a market leading financial services organisation based in London to recruit a 1st Line Support Engineer - 6 month initial contract - onsite required - London basedRole<ul><li>The 1st Line Support Engineer will be front line call resolution for all IT related issues to the internal business </li><li>Responsible for desktop, laptop and application standardisation, provision, and support.</li><li>Support of all workstations, Surface Pro and laptop computers together with support of mobile devices (Smartphones, Tablets etc…)</li><li>Active Directory user account management, access and network administration based on company standards and policies</li><li>Ensure all support calls within the call logging system follow defined processes and procedures</li><li>Deliver outstanding customer service, perception and satisfaction to all IT users and customers</li><li>Support and administration of Microsoft Azure, 365, Intune, Active Directory , assisting with testing and deployment of changes where appropriate.</li></ul>Profile<ul><li>The 1st Line Support Engineer will have extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop environment.</li><li>Extensive experience of supporting and administrating Windows 11/10/ Active Directory Office 365+Exchange</li><li>Ability to provide hands on" 1st level support for general IT operational requirements problems, and issues for end users and customers face to face and remotely</li><li>Experience of providing remote support for users and systems, including resolution of technical issues on the phone and using remote support tools</li><li>Working knowledge of Backup Software and common backup and restoration tasks</li><li>Printer administration and management, including changing consumables and managing stock supplies;</li><li>Great MS Office 365 skills and support of the Office suite of applications</li></ul>Company<ul><li>Market leading real estate organisation with offices in central London</li><li>On-site required </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjQyMDgzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Charge Hand Are you an experienced workshop leader with a passion for efficiency, safety, and team development? We are seeking a highly skilled Charge Hand to oversee workshop operations at a key Heathrow Airport facility. This role offers a dynamic environment where you will ensure the safe, compliant, and cost-effective maintenance of vehicles and equipment while delivering top-tier customer service.<h3 data-end="611" class="" data-start="580">What You'll Be Doing:</h3><ul data-end="1072" data-start="612"><li data-start="612" class="" data-end="706">Managing and allocating workshop resources to optimise productivity and minimise downtime.</li><li data-start="707" class="" data-end="807">Leading, coaching, and motivating a high-performing team, fostering a positive "can-do" culture.</li><li data-end="897" data-start="808" class="">Ensuring compliance with safety and regulatory standards, including risk assessments.</li><li data-start="898" class="" data-end="980">Overseeing maintenance schedules and job card accuracy to maintain efficiency.</li><li data-end="1072" class="" data-start="981">Managing budgets, workshop costs, and ensuring operations run within financial targets.</li></ul><h3 data-end="1107" data-start="1074" class="">What We're Looking For:</h3><ul data-end="1578" data-start="1108"><li data-end="1191" class="" data-start="1108">2+ years of management experience in a similar environment, including HGVs.</li><li data-end="1272" data-start="1192" class="">Experience within the airport or transport industry is highly desirable.</li><li data-end="1327" class="" data-start="1273">Strong people management and communication skills.</li><li class="" data-start="1328" data-end="1415">Proficiency in workshop management systems and IT tools (Excel, Word, Outlook).</li><li data-end="1472" class="" data-start="1416">City & Guilds Level 3 qualification (essential).</li><li data-end="1524" data-start="1473" class="">IOSH Health & Safety certification (preferred).</li><li data-end="1578" data-start="1525" class="">A full UK manual driving licence is required.</li></ul><h3 data-end="1611" class="" data-start="1580">What's in It for You?</h3><ul data-end="1952" data-start="1612"><li data-end="1665" data-start="1612" class="">£55,000 base salary + company pension scheme.</li><li data-end="1711" data-start="1666" class="">25 days annual leave + bank holidays.</li><li class="" data-start="1712" data-end="1768">Flexible shift patterns based on business needs.</li><li data-end="1794" data-start="1769" class="">Free on-site parking.</li><li data-end="1878" data-start="1795" class="">A workshop environment where you'll work with HGV, PSV, and light vehicles.</li><li data-end="1952" class="" data-start="1879">Opportunity for career growth within a fast-paced and dynamic sector.</li></ul>This is a fantastic opportunity for an experienced workshop professional to take on a leadership role in a well-established and highly regulated industry. If you thrive in a hands-on, problem-solving environment and have what it takes to drive operational excellence, we want to hear from you!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuNzk5ODkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Applications Support Analyst Business Applications Support Analyst Location: Park Royal, London (Hybrid - 3 days in the office) Department: Business SolutionsAre you passionate about application support and systems integration? We are looking for a proactive Business Applications Support Analyst to join our dynamic IT team at our Park Royal headquarters. This role is pivotal in ensuring the smooth operation and continuous improvement of our business-critical systems.About the Role: You will be the lead support specialist for our MS Dynamics Navision 2015 ERP system and various integrated platforms, acting as a key point of expertise across the business. You'll provide troubleshooting support, manage system performance, drive system enhancements, and collaborate closely with our digital, EDI, and business solutions teams.Key Responsibilities:<ul data-start="951" data-end="1579"><li data-end="1059" class="" data-start="951">Provide support and troubleshooting for existing systems, particularly MS Dynamics NAV and EDI interfaces.</li><li data-end="1138" class="" data-start="1060">Manage user access, system jobs, job queues, and monitor system performance.</li><li data-start="1139" class="" data-end="1234">Own and resolve issues through our Service Desk, ensuring excellent communication with users.</li><li data-start="1235" data-end="1300" class="">Deliver system improvements, bug fixes, and small enhancements.</li><li data-start="1301" data-end="1449" class="">Test and manage application changes, collaborating with partners and internal teams on integrations (including web services and customer portals).</li><li data-end="1524" class="" data-start="1450">Support the documentation and user guidelines for business applications.</li><li data-start="1525" class="" data-end="1579">Provide occasional out-of-hours support as required.</li></ul>Systems You'll Work With:<ul data-start="1611" data-end="1854"><li data-end="1651" class="" data-start="1611">ERP: MS Dynamics NAV 2015 (Bevica)</li><li class="" data-end="1751" data-start="1652">Integrations: AGR, Paragon, FlexiPOD, Tasklet, Continia, Esker, EDI portals, B2B/B2C websites</li><li data-start="1752" class="" data-end="1854">Infrastructure: VMware, Cisco Networking, HP SAN, WatchGuard Firewalls, Windows/Mac OS endpoints</li></ul>About You: We are seeking someone who is technically strong, detail-oriented, and highly motivated to succeed in a fast-paced environment.Essential Skills and Experience:<ul data-start="2037" data-end="2496"><li data-start="2037" data-end="2156" class="">Strong technical background with experience in ERP systems, EDI, system performance monitoring, and data integration.</li><li data-start="2157" data-end="2247" class="">Proven troubleshooting and problem-solving skills with a meticulous attention to detail.</li><li data-end="2310" class="" data-start="2248">Hands-on experience with system/application testing and UAT.</li><li data-start="2311" class="" data-end="2394">Self-starter attitude with the ability to work independently and collaboratively.</li><li data-start="2395" class="" data-end="2496">Excellent interpersonal and communication skills, able to engage across all levels of the business.</li></ul>Desirable:<ul data-end="2751" data-start="2513"><li data-end="2577" class="" data-start="2513">Degree in Computer Science, Computer Applications, or similar.</li><li class="" data-end="2666" data-start="2578">Experience with Web Services, user training, contact centers/VoIP, and PCI Compliance.</li><li class="" data-end="2751" data-start="2667">Familiarity with Software Development Lifecycles or System Analysis methodologies.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC40NTQ1NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Junior IT Support Engineer Robert Half Technology are assisting a market leading asset manager organisation to recruit a Junior IT Support Engineer on a 12 month contract basis - London based Role<ul><li>The Junior IT Support Engineer will provide white-glove IT support to internal users, ensuring a high-quality and professional experience.</li><li>Diagnose and resolve hardware, software, and network issues primarily in a Windows-based environment.</li><li>Support desktop and laptop configurations, installations, and troubleshooting.</li><li>Manage user accounts, permissions, and group policies in Active Directory and Microsoft 365.</li><li>Assist with IT on boarding and off boarding, including setting up new user devices and accounts.</li><li>Maintain and troubleshoot conferencing and collaboration tools such as Zoom, Microsoft Teams, and VPN solutions.</li><li>Work closely with senior IT staff and escalate complex issues as needed.</li><li>Document IT issues and resolutions in the ticketing system to improve troubleshooting processes.</li><li>Assist in IT projects such as system upgrades, software deployments, and security improvements.</li></ul>Profile<ul><li>The Junior IT Support Engineer will ideally have c1-3 years of experience in an IT support role, preferably in a corporate environment.</li><li>Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration.</li><li>Experience with hardware troubleshooting, including desktops, laptops, and mobile devices.</li><li>Familiarity with networking concepts (DNS, DHCP, VPN, etc.).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication and interpersonal skills to provide exceptional end-user support.</li><li>Ability to work in a fast-paced, customer-focused environment.</li><li>Certifications such as CompTIA A+, Microsoft certifications, or ITIL Foundation are a plus.</li></ul>Company<ul><li>Market leading real estate organisation with offices in London</li><li>on-site required </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjg0NjA0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Business Systems Analyst Job Advertisement: Analyst/Associate, Business SystemsLocation: London, UKAbout the Company: Our client is a leading financial services firm dedicated to delivering innovative solutions and exceptional client service. With a collaborative environment and a commitment to technology-driven solutions, they provide an excellent platform for professional growth.Role Overview: We are seeking a motivated and detail-oriented Analyst/Associate to join the Business Systems team. This role offers an exciting opportunity to support the management and development of key business applications, including CRM systems and research tools. The successful candidate will gain hands-on experience in data management, process improvement, and system support within a dynamic financial services environment.Key Responsibilities:<ul data-spread="false"><li>Support, manage, maintain, and improve core business systems, including CRM and research tools.</li><li>Ensure CRM data integrity through data validation, user management, and system controls.</li><li>Provide first-line support for system-related queries, escalating complex issues as needed.</li><li>Deliver user training and create documentation to improve system adoption.</li><li>Collaborate with key stakeholders, including Client Strategy, Front Office, and Senior Management, to enhance business systems.</li><li>Work with internal IT teams, production staff, and third-party providers to optimise solutions.</li><li>Participate in projects introducing new features, process enhancements, and system improvements.</li><li>Act as a liaison between business users and technology teams to ensure successful solution delivery.</li><li>Provide reporting and analysis to support business strategy and client engagement.</li><li>Manage vendor relationships to ensure smooth system operations and issue resolution.</li></ul>Requirements: Essential Qualifications & Experience:<ul data-spread="false"><li>Three years of experience in a CRM-related role, ideally within financial services.</li><li>Proven experience managing business applications and implementing system improvements.</li><li>Strong understanding of CRM data structures, processes, and best practices.</li><li>Proficiency in Microsoft Excel and the broader Office Suite.</li><li>Experience with data analytics and business intelligence tools.</li><li>Strong attention to detail with a focus on user experience.</li></ul>Soft Skills & Attributes:<ul data-spread="false"><li>Confident self-starter with strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills, with the ability to present to groups.</li><li>Organised, with strong time management skills and an ability to deliver accurate results to deadlines.</li><li>Effective team player with a flexible and adaptable approach.</li></ul>Why Join Us?<ul data-spread="false"><li>Opportunity to gain valuable experience in financial services.</li><li>Supportive environment encouraging professional development.</li><li>Involvement in exciting projects that enhance business efficiency and client engagement.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC41MjIxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Motor Claims Handler Motor Claims Handlers - Fully Remote - 3 month contract - £13 to £15 per hour + holiday pay We are looking for 2 x Motor Claims Handlers to join a rapidly growing business within their claims handling team. This role will involve speaking with customers to ensure their Motor Claims are handled in a professional & empathetic manner, guiding customers through the insurance process to completion. The role will be 100% remote and will initially be for a period of 3 Months The hourly rate on offer for this role will be £13 - £15 per hour, dependant on experience. Required experience <ul><li>Minimum of 5 years of experience in general liability claims</li><li>A background working in Liability Claims team or working within the Loss Adjusting/ Legal field managing Liability claims</li><li>Claims adjustments</li><li>Strong communication skills</li><li>Comfortable working in a fast paced environment</li></ul> Duties<ul><li>Provide professional but empathetic service through the claims process via multiple channels including, phone and email.</li><li>Able to anticipate the customer need and action to ensure the claims process is managed in its entirety.</li><li>Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions.</li><li>Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information.</li><li>Maintain accurate records on the system ensuring making sure the highest standards of data integrity are upheld.</li><li>Work with wider team to resolve complex issues & escalate issues where needed.</li><li>Continuously strive to exceed customer expectations and deliver exception service.</li></ul> If you are immediately available (or available at short notice) and have experience within Motor claims then please get in touch.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjgwMDY4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">