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14 results for Customer Services in West Bromwich, Sandwell

Credit Control Clerk <p>We are seeking an experienced <strong>Credit Control Specialist</strong> for a <strong>temporary role</strong> to support our client's finance team. This role is ideal for a detail-oriented professional with strong communication and problem-solving skills, who can efficiently manage accounts receivable processes and maintain positive client relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Receivable Management:</strong> Monitor and manage outstanding invoices, ensuring timely collection of payments from customers.</li><li><strong>Client Communication:</strong> Contact customers via phone, email, or written correspondence to follow up on overdue invoices and resolve payment discrepancies.</li><li><strong>Credit Risk Assessment:</strong> Review and assess customer creditworthiness, assisting in decision-making for setting credit limits.</li><li><strong>Reconciliation:</strong> Perform account reconciliations to resolve discrepancies and ensure accuracy in financial records.</li><li><strong>Reporting:</strong> Maintain and update records of communications, outstanding balances, and credit-related activities. Prepare reports for management on aged debt and collection progress.</li><li><strong>Collaboration:</strong> Work closely with the finance and sales teams to address client concerns and coordinate the resolution of account-related issues.</li><li><strong>Policy Adherence:</strong> Ensure compliance with company credit control policies and procedures while maintaining excellent customer service standards.</li></ul><p><strong>This is a temporary role - please only apply if you are available to start within 1 week.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4wNzE5NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Cash & Banking Controller <p><strong>Job Summary</strong>: We are seeking a detail-oriented and organised Accounts Cashier to join our client's finance team on a temporary basis. The ideal candidate will be responsible for handling financial transactions, maintaining accurate records, reconciling accounts, and providing exceptional service to internal and external stakeholders. This is an excellent opportunity for someone with strong numerical skills and a keen eye for detail who is looking to contribute to the smooth running of a dynamic organisation.</p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Processing Transactions</strong>: Accurately handle incoming and outgoing payments, ensuring all transactions comply with company policies and procedures.</li><li><strong>Cash Handling</strong>: Manage daily cash receipts and payments, ensuring proper documentation and reconciliation.</li><li><strong>Reconciliation</strong>: Regularly reconcile cash, bank accounts, and other financial records to identify and resolve discrepancies.</li><li><strong>Financial Records</strong>: Maintain up-to-date and accurate financial records, invoices, and receipts in compliance with regulatory standards.</li><li><strong>Customer Service</strong>: Provide support to customers, clients, or colleagues by addressing payment queries, issuing receipts, or resolving discrepancies in a timely manner.</li><li><strong>Compliance</strong>: Adhere to company policies, financial regulations, and best practices in cash handling and record-keeping.</li><li><strong>Reporting</strong>: Prepare daily, weekly, or monthly reports related to cash flow, transactions, and account balances for management review.</li><li><strong>Assisting the Finance Team</strong>: Support other finance team members with ad-hoc tasks, such as audits, month-end closures, or general administrative duties.</li></ul><p><strong>Essential Qualifications, Skills, and Experience</strong>:</p><ul><li>Proven experience in a similar role, such as Accounts Cashier, Accounts Assistant, or Finance Assistant.</li><li>Strong numerical and analytical skills with the ability to handle cash and other financial transactions accurately.</li><li>Knowledge of basic accounting principles and bookkeeping practices.</li><li>Proficiency in using accounting software (e.g., Sage, QuickBooks, Oracle) and Microsoft Office applications, particularly Excel.</li><li>Excellent attention to detail and organisational skills.</li><li>Strong communication and interpersonal skills to work effectively with internal teams and external stakeholders.</li><li>Familiarity with handling confidential financial information responsibly.</li></ul><p><strong>This is a temporary positon and you must be available to start at short notice.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS41MDM4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Assistant Management Accountant <p>Robert Half is currently recruiting for a Part Qualified Management Accountant to join a business in Coventry. This is a fantastic opportunity within a growing business. </p><p><strong>Key duties:</strong></p><ul><li>Oversee the preparation and delivery of monthly management accounts </li><li>Ensure accurate and timely financial reporting for the Business Unit on a monthly and quarterly basis.</li><li>Support and management of certain key Office tasks.</li><li>Gain valuable experience by providing support to the wider team, enhancing your understanding of various financial processes and expanding your skill set.</li></ul><p><strong>Responsibility:</strong></p><ul><li>Posting and raising of Invoices. Ensure that all accounting entries are accurate and in compliance with relevant accounting standards and company policies.</li><li>Perform detailed variance analysis to compare actual results with budget/forecast, providing insights on key drivers behind financial performance.</li><li>Collaborate with budget holders to gather necessary financial information, ensuring completeness and accuracy.</li><li>Maintain a robust financial reporting timetable, coordinating with different budget holders to ensure timely data collection and forecasts.</li><li>Perform supplier validation checks as part of the approval and setup process within the ERP system.</li><li>Help to Ensure the business unit meets its other reporting requirements, such as environmental, and Safety.</li><li>Assist with the preparation of schedules and documentation required for the annual audit, ensuring accuracy and completeness.</li><li>Maintain organised records and support documentation for audit and tax purposes.</li><li>Have the initiative and the enthusiasm to learn the ERP system to maximise its use to help make processes more efficient and effective.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Accounting and Finance experience</li><li>Business, Economics or Finance related subjects at A-Level or equivalent qualification (desirable)</li><li>Working towards a Professional Accounting qualification (desirable)</li></ul><p><strong>Background:</strong></p><ul><li>Good computer skills in particular, Microsoft Word, Excel and Power Point</li><li>Familiarity with Management Information systems and databases such as SAP</li><li>Able to work effectively as part of a team whilst having the ability to work on own initiative</li><li>Good attention to detail to ensure that all documentation is accurate</li><li>Friendly and approachable manner, able to build and sustain relationships based on trust at all levels</li><li>Excellent customer service skills and a flexible approach to work</li><li>Exceptional oral and written communication skills with the ability to communicate confidently and comfortably with management, staff and external business contacts.</li></ul><p><strong>Benefits: </strong></p><ul><li>£32,000 - £35,000</li><li>Hybrid working </li><li>Study Support </li><li>Company share scheme </li><li>Pension </li><li>Medical insurance </li><li>Healthcare cash plan </li><li>Company sick pay </li><li>Hybrid working </li><li>25 days plus 8 bank </li><li>and much much more </li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxvdHRlLmJlYXR0aWUuOTQ5NjEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Credit Control Clerk <p>We are currently looking for an experienced and diligent Credit Controller to join our client's team on a temporary basis. The primary responsibility in this role is to recover outstanding payments and reduce the amount of aged debt.</p><p><strong>This is a temporary requirement and you must be available to start immediately.</strong></p><p><strong>Responsibilities:</strong></p><ul><li>Chasing up outstanding debts via phone calls, emails, or letters.</li><li>Ensuring that age debt is minimised by maintaining regular and effective communication with clients.</li><li>Negotiating repayment plans.</li><li>Processing and reconciling invoices and payments accurately and within expected time periods.</li><li>Maintaining accurate records of client accounts and financial transactions.</li><li>Working closely with the sales and customer service departments to resolve disputed credit items.</li><li>Providing regular updates on debt status to management.</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>Experience using Net-suite is preferred</strong></li><li>Proven experience as a credit controller, ideally within a similar industry.</li><li>Strong understanding of finance regulations and accounting principles.</li><li>Excellent communication and negotiation skills.</li><li>Proficient in MS Office and knowledge of relevant accounting software.</li><li>Strong attention to detail and ability to work under pressure.</li><li>Ability to work independently and in a team.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4zNTIwOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Motor Claims Handlers <p><strong>Motor Claims Handlers - Fully Remote - £13 to £15 per hour</strong></p><p> </p><p>We are looking for 3 x Motor Claims Handlers to join a rapidly growing business within their claims handling team.</p><p> </p><p>This role will involve speaking with customers to ensure their Motor Claims are handled in a professional &amp; empathetic manner, guiding customers through the insurance process to completion.</p><p> </p><p>The role will be<strong> 100% remote</strong> and will initially be for a <strong>period of 3 Months</strong> with the opportunity for extension at the end or even possibility to move permanently within the business. <strong>The hourly rate on offer for this role will be £13 - 15 per hour, dependant on experience.</strong></p><p> </p><p><strong>Duties</strong></p><ul><li>Provide professional but empathetic service through the claims process via multiple channels including, phone and email.</li><li>Able to anticipate the customer need and action to ensure the claims process is managed in its entirety.</li><li>Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions.</li><li>Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information.</li><li>Maintain accurate records on the system ensuring making sure the highest standards of data integrity are upheld.</li><li>Work with wider team to resolve complex issues &amp; escalate issues where needed.</li><li>Continuously strive to exceed customer expectations and deliver exception service.</li></ul><p> </p><p>If you are immediately available (or available at short notice) and have experience within Motor claims or insurance claims then please get in touch.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay41MjU0OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Marketing Executive <p>Robert Half are working with a client who have an exciting opportunity for an experienced and motivated <strong>Marketing Executive</strong> to join a dynamic and growing team. The successful candidate will be responsible for overseeing day-to-day marketing activities, monitoring the performance of marketing projects and campaigns, and supporting the wider marketing team as needed.</p><p>This is a full time role, paying £30,000-£35,000 DOE. The company is based in Banbury, but offers hybrid/remote working (1 day a week in office). The role is initially offered on a 12 month FTC, so we are looking for someone immediately available for work who can start ASAP.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Website and Product Support:</strong></li><ul><li>Provide input and support for website activities, including product listings and customer habits.</li></ul><li><strong>Project Coordination:</strong></li><ul><li>Manage and execute ad hoc marketing projects from initiation to completion, ensuring timely delivery.</li></ul><li><strong>Agency Collaboration:</strong></li><ul><li>Work with a range of marketing agencies, including creative and point-of-sale (POS) agencies, to maintain consistency and quality.</li></ul><li><strong>Customer Journey and Content Optimisation:</strong></li><ul><li>Support the optimisation of content across all platforms to increase visibility and conversion rates.</li><li>Conduct retailer audits and analyse content performance to identify opportunities for improvement.</li></ul><li><strong>Cross-Functional Collaboration:</strong></li><ul><li>Participate in cross-functional and marketing meetings to enhance business understanding and strategic alignment.</li><li>Engage with sales and marketing teams to understand trade requests and support action plans.</li></ul><li><strong>Event and POS Support:</strong></li><ul><li>Assist with the planning and execution of trade, consumer, and customer events.</li><li>Coordinate the creation, approval, production, and distribution of POS materials.</li><li>Implement effective marketing communication campaigns aligned with brand strategy.</li></ul></ul><p><strong>Key Skills and Competencies:</strong></p><ul><li>Highly motivated and ambitious, with a strong drive to develop professionally.</li><li>Analytical mindset with excellent attention to detail.</li><li>Strong data analysis skills, with the ability to spot trends using spreadsheets.</li><li>Excellent communication skills, both written and verbal.</li></ul><p><strong>Qualifications and Experience:</strong></p><ul><li>Degree in Marketing or a related field (CIM qualification preferred).</li><li>Previous experience in a similar marketing role.</li><li>Proficient in Microsoft Office, especially PowerPoint and Excel.</li></ul><p>This is a fantastic opportunity for a driven and enthusiastic individual to make a meaningful impact within a forward-thinking business. If you are passionate about marketing and eager to take on a new challenge, apply today.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNzczMDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Office Coordinator <p>Robert Half is recruiting for a Office Coordinator to join a creative based business in Birmingham City Centre. </p><p data-end="340" data-start="72"><strong data-end="80" data-start="72">Role</strong></p><p data-start="72" data-end="340"><br data-end="83" / data-start="80">In your role as Office Co-ordinator, you will work within the support team. Your principal role will be to support the Office Manager by undertaking a variety of administrative, operational, and coordination tasks to help the business operate efficiently.</p><p data-end="368" data-start="342"><strong data-start="342" data-end="366">Key Responsibilities</strong></p><p data-start="370" data-end="397"><strong data-start="370" data-end="395">Administrative Duties</strong></p><ul data-start="398" data-end="2012"><li data-start="398" data-end="457">Answering telephone calls and transferring as necessary</li><li data-end="499" data-start="458">Keep the staff telephone list updated</li><li data-end="588" data-start="500">Maintain and manage the info email account, forwarding and responding as appropriate</li><li data-start="589" data-end="641">Assist with meeting room and desk booking system</li><li data-start="642" data-end="758">Liaise with Team Leads to update the Client List and ensure all client contact details are maintained in Rapport</li><li data-end="804" data-start="759">Assisting in maintaining Employee Records</li><li data-end="883" data-start="805">Updating the company calendar with approved annual leave and events </li><li data-start="884" data-end="946">Updating the internal HUB with events, news, and protocols</li><li data-start="947" data-end="993">Assist with scheduling of staff appraisals</li><li data-start="994" data-end="1053">Collect post from reception and distribute as necessary</li><li data-end="1099" data-start="1054">Take any outgoing post to the Post Office</li><li data-start="1100" data-end="1132">Chase deliveries and returns</li><li data-start="1260" data-end="1328">Maintaining staff training records</li><li data-end="1430" data-start="1329">Arrange staff first aid and fire marshal training as appropriate, ensuring records are maintained</li><li data-end="1499" data-start="1431">Book online DSE and Manual Handling courses for all new starters</li><li data-end="1583" data-start="1500">Organise, circulate, and arrange delivery of staff birthday and milestone cards</li><li data-start="1584" data-end="1652">Arrange purchase of gifts for leavers and 1st-year anniversaries</li><li data-end="1788" data-start="1653">Maintain database of appointment documents and ensure electronic versions of all documents are saved by checking DocuSign regularly</li><li data-end="1818" data-start="1789">Photocopying and scanning</li><li data-end="1888" data-start="1819">Assist with booking hire cars, train tickets, flights, and hotels</li><li data-end="1949" data-start="1889">Assist with staff social events, researching and booking</li><li data-end="2012" data-start="1950">Assist with arranging study tours, researching and booking</li></ul><p data-start="2179" data-end="2187"><strong data-start="2179" data-end="2185">IT</strong></p><ul data-end="2309" data-start="2188"><li data-start="2188" data-end="2256">Assist in the resolution of IT issues </li><li data-end="2309" data-start="2257">Maintain inventory of staff and office equipment</li></ul><p data-start="2311" data-end="2327"><strong data-end="2325" data-start="2311">Facilities</strong></p><ul data-start="2328" data-end="2656"><li data-end="2395" data-start="2328">Ensure kitchen, stationery, and office supplies are replenished</li><li data-end="2426" data-start="2396">Load and unload dishwasher</li><li data-end="2524" data-start="2427">Keep kitchen and office tidy, with meeting rooms cleared and prepared after each call/meeting</li><li data-start="2525" data-end="2575">Order lunches for CPDs and management meetings</li><li data-end="2609" data-start="2576">Purchase daily milk and fruit</li><li data-start="2610" data-end="2656">Maintain office plants and water regularly</li></ul><p data-end="2677" data-start="2658"><strong data-end="2675" data-start="2658">Ad Hoc Duties</strong></p><ul data-end="2889" data-start="2678"><li data-end="2726" data-start="2678">Provide cover for Office Manager when absent</li><li data-start="2727" data-end="2795">Assist with updating Health and Safety documents and information</li><li data-end="2847" data-start="2796">Assist Office Manager and Directors as required</li><li data-start="2848" data-end="2889">Act as the point of contact for staff</li></ul><p><strong>Benefits</strong></p><ul><li>Up to £25k</li><li>24 days Annual leave</li><li>Great office location in the city centre with free gym and fitness classes</li><li>Regular social events</li></ul><p> </p><p data-end="2940" data-is-only-node="" data-is-last-node="" data-start="2896">Let me know if you need further adjustments!</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxvdHRlLmJlYXR0aWUuODg4NDQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Financial Accountant <p><strong>Job Specification: Temporary Financial Accountant</strong><br /><strong>Location:</strong> Leicester<br /><strong>Contract Type:</strong> Temporary <br /><strong>Salary:</strong> £300-400</p><p><strong>Company Overview:</strong><br />Our client is a thriving organization looking for a highly capable and experienced Temporary Financial Accountant to support the finance team during a critical period. This is an excellent opportunity for a skilled finance professional to bring their expertise to a fast-paced and dynamic business environment.</p><p><strong>Role Summary:</strong><br />The Temporary Financial Accountant will be responsible for ensuring the accuracy and integrity of financial records, preparing financial statements, and supporting audit and compliance activities. This role is pivotal in providing vital financial information to key stakeholders and ensuring the organization's financial processes run smoothly.</p><p><strong>Key Responsibilities:</strong></p><ol><li><p><strong>Financial Reporting:</strong></p><ul><li>Preparation of monthly, quarterly, and annual financial statements in accordance with relevant accounting standards.</li><li>Ensure all financial records and statements are accurate and fully reconciled.</li></ul></li><li><p><strong>General Ledger Management:</strong></p><ul><li>Oversee the maintenance of the general ledger, ensuring accuracy and completeness of entries.</li><li>Prepare and post monthly journals, including accruals, prepayments, and adjustments.</li></ul></li><li><p><strong>Reconciliation:</strong></p><ul><li>Perform key balance sheet reconciliations, including bank, cash, and control accounts.</li><li>Investigate and resolve discrepancies in a timely manner.</li></ul></li><li><p><strong>Audit Support:</strong></p><ul><li>Assist with the preparation of audit schedules and documentation.</li><li>Act as a point of contact for auditors, addressing queries, and facilitating a smooth audit process.</li></ul></li><li><p><strong>Tax and Compliance:</strong></p><ul><li>Support the preparation and submission of VAT returns and other statutory filings as required.</li><li>Assist in ensuring compliance with all relevant financial regulations and company policies.</li></ul></li><li><p><strong>Continuous Improvement:</strong></p><ul><li>Work with the finance team to review and improve financial reporting processes and systems.</li><li>Identify opportunities for efficiency gains and recommend improvements.</li></ul></li><li><p><strong>Ad-Hoc Tasks:</strong></p><ul><li>Provide financial support for ad-hoc projects and initiatives as needed.</li><li>Support the wider finance team with ad-hoc reporting and analysis requests.</li></ul></li></ol><p><strong>Essential Criteria:</strong></p><ul><li>Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).</li><li>Proven experience as a Financial Accountant or similar role.</li><li>Strong knowledge of financial reporting standards (e.g., IFRS, UK GAAP).</li><li>Advanced proficiency in accounting software and MS Excel.</li><li>Ability to work independently and meet deadlines.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmF5LkJob2phbmkuNTU2NjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Assistant Finance Manager <p>Robert Half are pleased to be partnering with a manufacturing SME based in Banbury to recruit an Assistant Finance Manager. The Assistant Finance Manager will receive a salary of up to £45,000 along with other attractive benefits including hybrid remote working.<br />The ideal candidate will have some experience working in the manufacturing industry and an understanding of management accounts. <br /> <br />Primary responsibilities;<br /> <br />* Manage the Accounts Payable Inbox and process all purchase invoices daily and ensure approved in line with company policy from relevant department managers.<br />* Complete supplier statement reconciliations and follow up on supplier and invoice queries.<br />* Set up new suppliers on the system and accurately maintain supplier records.<br />* Prepare payment runs in line with supplier terms for approval and adhoc payments set up on the bank system.<br />* Reconcile the bank balances daily and provide a daily update on bank movements identifying and investigating unusual items.<br />* Manage the Goods Received Not Invoiced (GRNI) and invoice register report on a timely basis.<br />* Run daily sales invoicing processes, ensuring sales invoices are raised in an accurate and timely manner and successfully processed by EDI where appropriate.<br />* Perform sales invoice posting and accurately allocating cash receipts, on a daily basis.<br />* Set up new customers on the system and accurately maintain customer records. <br />* Sending customer statements of account and investigating and working with colleagues to resolve customer queries.<br />* Reporting on Aged Debts to the local management team and Group Finance function.<br />* Chasing overdue debts by email and telephone.<br />* Putting overdue customer accounts on hold.<br />* Process amendments on the BOMs as identified from the wider business.<br />* Support the process to update standard costs on BOMs.<br /> <br /> <br />Key experience and attributes; <br /> <br />* Previous experience of accounts functions.<br />* Understanding of Management Accounts<br />* Accounts Payable, Accounts Receivable and Credit Control experience.<br />* Good understanding of accounting systems and processes.<br />* Hands on and happy to get stuck in where require<br />* Highly organised.<br />* Good Excel and finance IT system skills.<br />* Have a positive can-do attitude<br />* Ability to communicate and work with colleagues across functions and with head office.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuMjgyMjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Financial Accountant <p><strong>Financial Accountant - UK Subsidiary of a Global Group</strong></p><p><strong>Location</strong>: Birmingham<br /> <strong>Salary</strong>: Up to £70,000 + Benefits<br /> <strong>Hybrid Working</strong>: 3 days on-site</p><p>Robert Half is delighted to be recruiting on behalf of a client that serves as the UK subsidiary of a large, listed international group. With a turnover of £30 million, this fast-growing and dynamic organisation is based in Birmingham and is seeking a talented <strong>Financial Accountant</strong> to join their team.</p><p>This is an excellent opportunity for a qualified professional to contribute to the financial operations of a thriving business while working closely with international stakeholders.</p><p><strong>About the Role</strong></p><p>As the Financial Accountant, you will play a pivotal role in ensuring accurate financial reporting and compliance with UK financial regulations. You will be a key driver in managing stock-related accounting processes, so a strong working knowledge of stock - ideally gained within manufacturing, warehousing, or retail - is essential.</p><p>This role requires a meticulous and proactive professional with a strong understanding of UK GAAP, IFRS, intercompany reporting processes, and financial systems. You will report directly to the Finance Manager and collaborate with the Chinese parent company, gaining exposure to complex financial operations within a global environment.</p><p><strong>Key Responsibilities</strong></p><ol><li><strong> Financial Reporting</strong></li></ol><ul><li>Prepare accurate and timely monthly, quarterly, and annual financial statements in compliance with UK GAAP and IFRS.</li><li>Assist in preparing consolidated financial reports for submission to the parent company.</li></ul><ol start="2"><li><strong> Management Accounts</strong></li></ol><ul><li>Produce monthly management accounts, including variance analysis and insightful commentary.</li><li>Support budgeting and forecasting to align with the company's strategic objectives.</li></ul><ol start="3"><li><strong> Stock Management</strong></li></ol><ul><li>Ensure accurate accounting of stock and inventory processes, including valuation and reconciliation.</li><li>Analyse stock-related data and provide actionable insights to improve stock efficiency and controls.</li><li>Support stock-related audit and compliance requirements.</li></ul><ol start="4"><li><strong> Compliance and Audit</strong></li></ol><ul><li>Ensure compliance with UK tax regulations, including VAT, corporation tax, and PAYE.</li><li>Act as a key point of contact for external auditors, ensuring smooth and efficient audit processes.</li></ul><ol start="5"><li><strong> Intercompany Transactions</strong></li></ol><ul><li>Reconcile intercompany balances and manage group reporting processes.</li><li>Ensure compliance with transfer pricing policies and regulations.</li></ul><ol start="6"><li><strong> Cash Flow Management</strong></li></ol><ul><li>Monitor and forecast cash flow to maintain sufficient liquidity for operations.</li><li>Manage foreign exchange exposure and report on currency risks.</li></ul><ol start="7"><li><strong> Systems and Process Improvements</strong></li></ol><ul><li>Drive continuous improvement initiatives to streamline accounting and stock-related processes.</li><li>Support the implementation of new financial systems and software as required.</li></ul><p><strong>About You</strong></p><p>We are seeking a fully qualified accountant who combines technical expertise with a proactive and detail-oriented approach. A strong understanding of stock management processes is essential, and experience in manufacturing, warehousing, or retail environments will be highly advantageous.</p><p><strong>Qualifications and Experience:</strong></p><ul><li>Fully qualified accountant (ACA, ACCA, or CIMA).</li><li>Strong working knowledge of UK GAAP and IFRS.</li><li>Proven experience in financial reporting, ideally within a multinational or subsidiary environment.</li><li>Demonstrable expertise in stock accounting and inventory processes.</li><li>Exceptional attention to detail and accuracy.</li><li>Strong communication skills, with the ability to present financial information clearly to non-financial stakeholders.</li></ul><p><strong>Desirable Skills:</strong></p><ul><li>Experience in foreign exchange management.</li><li>Background in manufacturing, retail, warehousing, or technology sectors.</li></ul><p><strong>What We Offer</strong></p><ul><li><strong>Salary</strong>: Up to £70,000 per annum.</li><li><strong>Benefits Package</strong>: Competitive and comprehensive.</li><li><strong>Hybrid Working</strong>: Flexible arrangements, with three days per week on-site.</li><li>Professional development and training opportunities.</li><li>Exposure to complex financial operations within a global organisation.</li></ul><p>If you're ready to take the next step in your career and contribute to a fast-paced, multinational environment, we want to hear from you! Ensure your CV highlights your stock-related experience to stand out in this exciting opportunity.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/ZW1tYS5sbGV3ZWxseW4uMTMzMTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Sales Ledger Clerk <p>We are currently seeking a meticulous and dedicated Sales Ledger Clerk to join our client's friendly and supporting finance team. In this role, you will be responsible for maintaining accurate and up-to-date accounts receivable systems and records, including invoicing, customer statements, credit control, and revenue recognition tasks. <strong>This is a temporary role with a possible opportunity for permanent employment. You must be available to start at short notice.</strong></p><p>Key Responsibilities:</p><ul><li>Processing and generating invoices and account statements.</li><li>Maintaining and updating customer files and records, ensuring all information is accurate and up-to-date.</li><li>Performing account reconciliations promptly and accurately.</li><li>Communicating with customers regarding billing discrepancies and queries.</li><li>Assisting with credit control duties and monitoring debtor balances.</li><li>Reviewing sales contracts to ensure accordance with billing and recognition criteria.</li><li>Processing credit notes as necessary and managing debt recovery.</li><li>Providing administrative support to the sales team.</li><li>Assisting with month-end closings and annual audit preparations.</li></ul><p>Requirements:</p><ul><li>Proven experience as a sales ledger clerk, or similar role within finance.</li><li>Excellent numerical skills and attention to detail.</li><li>Proficiency in related software and platforms (like MS Excel, accounting software).</li><li>Good understanding of bookkeeping procedures.</li><li>Time-management abilities and ability to meet tight deadlines.</li><li>Good communication skills, both written and verbal.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS43NzEyNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Finance Assistant <p>Robert Half are currently supporting a business based in Bourton-on-the-Water, who are looking for a Finance Administrator to join their team on an interim basis. </p><p><strong>Temporary - 2 - 3 Months </strong></p><p><strong>Pay Rate:</strong> £12.00ph - £15.00ph (Depending on Experience)</p><p><strong>Start Date:</strong> ASAP</p><p><strong>Location: </strong>Bourton-on-the-Water</p><p><strong>You will be responsible for:</strong></p><ul><li>Office Support</li><li>Raising Sales Invoices</li><li>Processing expenses </li><li>Managing emails</li><li>General Administrative Duties</li></ul><p> <strong>Required experience/background:</strong></p><ul><li>MS Office Experience</li><li>Good interpersonal skills</li><li>Excellent written and verbal communication skills.</li><li>University graduates considered</li></ul><p>For more information on this role, apply online or contact Lewis Young on 0117 993 5400.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/bGV3aXMueW91bmcuNzM4NDkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Reconciliations Clerk <p>Robert Half are currently supporting a leading business based in Gloucester, who are looking for a Sales Ledger Clerk to join their team.</p><p>This role presents an opportunity for an effective communicator, with strong excel skills and previous reconciliations experience to contribute to the effective functioning of the finance team.</p><p><strong>Temporary: </strong>3 to 6 Months</p><p><strong>Salary:</strong> £25,000 to £33,000</p><p><strong>Start Date:</strong> ASAP</p><p><strong>Location: </strong>Gloucester</p><p><strong>Hybrid: </strong>3 days office based and 2 from home</p><p><strong>Responsibilities:</strong></p><ul><li>Cash Allocation</li><li>Bank Reconciliations</li><li>Aged Debtor Review</li><li>Liaising with external and internal stakeholders</li><li>Investigating discrepancies</li><li>Clearing incorrect balances</li><li>Credit Control</li></ul><p><strong>Experience</strong></p><ul><li>Previous Finance Experience</li><li>Reconciliation Experience</li><li>Strong Excel Skills</li></ul><p>For more information on this role, apply online or contact Lewis Young on 0117 993 5400.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/bGV3aXMueW91bmcuNDMxMDAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Researcher <p data-end="65" data-start="0"><strong data-end="63" data-start="0">Labour Market Researcher (3-Month Contract) - Remote/Hybrid</strong></p><p data-start="67" data-end="269">We're looking for <strong data-start="80" data-end="113">two Labour Market Researchers</strong> to help a university align its courses with employer demand. This <strong data-end="200" data-start="180">3-month contract</strong> offers the chance to shape education through data-driven insights.</p><h3 data-start="271" data-end="301"><strong data-start="275" data-end="299">Key Responsibilities</strong></h3><ul data-start="302" data-end="505"><li data-start="302" data-end="357">Analyse UK labour market trends and skill shortages</li><li data-start="358" data-end="404">Research employer needs and workforce gaps</li><li data-end="457" data-start="405">Engage with industry and government data sources</li><li data-start="458" data-end="505">Provide reports to guide course development</li></ul><h3 data-start="507" data-end="530"><strong data-start="511" data-end="528">What You Need</strong></h3><p data-start="531" data-end="752">✔ Experience in labour market research or economic analysis<br data-end="593" / data-start="590">✔ Strong analytical and data interpretation skills<br / data-end="646" data-start="643">✔ Ability to work independently and meet deadlines<br data-start="696" / data-end="699">✔ Knowledge of UK higher education trends is a plus</p><h3 data-start="754" data-end="774"><strong data-start="758" data-end="772">Why Apply?</strong></h3><p data-end="900" data-start="775">💷 <strong data-start="778" data-end="807">Competitive contract rate</strong><br data-start="807" data-end="810" />📍 <strong data-start="813" data-end="847">Flexible remote/hybrid working</strong><br data-start="847" data-end="850" />🎯 <strong data-start="853" data-end="898">Impact higher education and employability</strong></p><p data-is-last-node="" data-is-only-node="" data-end="953" data-start="902">Interested? <strong data-end="953" data-is-last-node="" data-start="914">Contact </strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FpdGxpbi5TbWl0aC44NjA5NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">