116 results for Client Services in England

Project Manager

City of London, London
remote
Permanent
- 50000 GBP / Yearly
Content Project Manager - Content, Production & PR AgencyThe Company A well-established content, production and PR agency working with global blue-chip clients across branded content, live experiences, and digital delivery. With key sectors spanning automotive, utilities, technology, and finance, the agency is trusted to deliver everything from smaller corporate shoots to large-scale integrated projects, working directly with senior and C-suite stakeholders.The Role Reporting into the Head of Client Services, this role sits at the centre of project delivery for a portfolio of corporate accounts. You'll own projects end-to-end - scoping, budgets, timelines and risk - while acting as a trusted, senior point of contact for clients, including confident engagement with C-suite stakeholders. You'll balance creative ambition with commercial and operational discipline, and there's real scope to grow accounts through upsell and repeat business, with commission attached.<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Own end-to-end delivery of multi-disciplinary projects across content, live, digital and event outputs</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Manage project budgets, forecasting, and margin protection across your portfolio</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Build and lead senior client relationships, running meetings confidently with C-suite stakeholders</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Identify and convert upsell and land-and-expand opportunities within existing accounts</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Support new business pitches with credible delivery plans and costings</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Provide guidance and mentorship to producers and junior project team members</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Manage scope creep, change requests, and risk mitigation to protect delivery quality and margin</li></ul>What We're Looking For<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">3-4+ years' project management experience within a creative, content, or production agency</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience working with corporate clients - financial services, utilities, technology, or automotive backgrounds all relevant</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Confident managing budgets, margin, and commercial delivery</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable running meetings and building relationships with senior/C-suite stakeholders</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Events experience is a strong plus</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Highly organised, calm under pressure, and solutions-focused</li></ul>Permanent | Full-time | London Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFyZWwuVGhvbXBzb24uMTMxNjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-13T08:48:55Z

Head of Customer Service

City of London, London
remote
Permanent
70000 - 100000 GBP / Yearly
Robert Half is working with a fast-growing Series A fintech building the financial infrastructure for emerging markets trade to hire a Head of Customer ServiceTheir platform makes it faster, cheaper and more transparent for businesses to pay their international suppliers, helping companies across Africa, Latin America and the Middle East. Backed by tier-1 venture investors and angels from some of the best-known names in fintech, and are scaling fast. This is a genuinely high-impact environment for someone who wants to build.They are looking for a Head of Customer Service to own the quality of every customer interaction and build the team, systems and processes that let customer service scale as the business grows.The roleReporting to the Head of Operations, you will lead the Customer Service function and be the internal voice of the customer, holding the wider business to a high standard. This is a hands-on leadership role at the intersection of operations, customer experience and process design.What you will do<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Lead, coach and develop the Customer Service team, scaling across markets and time zones</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Be the internal champion of customers, translating recurring pain points into prioritised asks for compliance, sales, product and engineering, and driving them to resolution</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Own customer service KPIs end to end</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Define what good looks like across written communication, tone, clarity and resolution quality</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Act as the escalation point for the most sensitive customer situations</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Lead the selection, implementation and roll-out of customer service tooling</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Drive automation and process improvement so the function scales without proportionally scaling headcount</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Build the dashboards and reporting that give leadership visibility on customer service health</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Own customer FAQs, internal playbooks and customer-facing documentation</li></ul>What they are looking for<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">7+ years in customer service, operations or client-facing roles in startups, ideally in a WhatsApp-heavy environment</li><li class="font-claude-response-body whitespace-normal break-words pl-2">B2B customer service experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A track record of managing and developing teams, and of designing and improving CS processes, SLAs and tooling at scale</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience implementing or migrating CS tooling (for example Zendesk, Intercom or HubSpot Service)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Fluent French and English, both spoken and written</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A strong analytical mindset, comfortable using data to diagnose problems and measure impact</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hunger for a high-paced, rapidly growing environment with broad exposure and autonomy</li></ul><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Previous experience at a VC-backed startup or top-tier consultancy</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with payments, compliance or cross-border financial flows</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfort using AI tools to work faster and smarter</li></ul>The details<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Competitive salary, plus share options and benefits</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hybrid: at least three days a week in the office, in London </li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWFkZWxlaW5lLkJhcm5lcy4wODY4OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-14T17:46:33Z

Senior Finance Manager

Harrogate, North Yorkshire
remote
Permanent
70000 - 75000 GBP / Yearly
Senior Finance ManagerLocation: Harrogate Salary: £75,000 Robert Half Finance & Accounting are recruiting for a Senior Finance Manager to join a growing, client‑focused business based in Harrogate. This is a senior operational finance role with responsibility for leading a team delivering high‑quality client finance services across a diverse portfolio.Reporting into the UK Finance Director, this role will suit an experienced finance leader who enjoys combining strong financial control, people leadership, and client service excellence within a fast‑moving, service‑led environment. The RoleAs Senior Finance Manager, you will take ownership of the day‑to‑day operational delivery of finance, leading a team of Finance Managers and ensuring that financial reporting, controls, and client obligations are delivered consistently and to a high standard.You will act as a senior escalation point for clients, while remaining hands‑on and visible, supporting both your team and stakeholders to ensure deadlines, SLAs, and contractual obligations are met. Key Responsibilities<ul><li>Lead and manage a team of Finance Managers, setting objectives, KPIs, and development plans</li><li>Ensure timely and accurate production of management accounts, balance sheet reconciliations, cashflow forecasts, and client reporting</li><li>Drive consistency, quality, and compliance across client reporting packs</li><li>Embed robust financial processes, controls, and standard operating procedures</li><li>Act as first point of escalation for operational finance matters</li><li>Oversee workload planning, resource allocation, and delivery discipline across the team</li><li>Build strong, trusted relationships with clients through professional and confident communication</li><li>Drive continuous improvement through process enhancement, standardisation, and intelligent use of data and systems</li></ul>The Ideal Candidate<ul><li>Qualified accountant (ACA, ACCA, CIMA), or QBE with strong relevant experience</li><li>Proven experience in a senior or operational finance management role</li><li>Strong people leadership experience, ideally managing managers</li><li>Excellent knowledge of management accounts production and financial controls</li><li>Confident communicator with strong stakeholder and client management skills</li><li>Highly organised, delivery‑focused, and comfortable balancing multiple priorities</li><li>Experience within property, real estate, PBSA, BTR, block management, hospitality, or similar sectors would be advantageous</li></ul>Salary & Benefits<ul><li>Salary of £75,000</li><li>Senior leadership role with real influence over service delivery and team development</li><li>Opportunity to work closely with clients and senior stakeholders</li><li>Growing, evolving business with scope for progression</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q29ub3IuTWNDYWJlLjE5MDU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-06-05T11:42:56Z

Audit Senior

Hoddesdon, Hertfordshire
remote
Permanent
40000 - 50000 GBP / Yearly
<h1>Audit Senior</h1>Location: Hertfordshire Salary: £40,000 - £50,000 + Benefits Working Pattern: Full-time, office-based (5 days per week) Hours: 35-hour week | Monday-Thursday: 9:00am-5:00pm | Friday: 9:00am-4:00pm An excellent opportunity has arisen for an experienced Audit Senior to join a well-established and growing independent accountancy practice with a strong reputation across Hertfordshire.The successful candidate will currently be working in, or have previous experience within, UK accountancy practice and will enjoy working in a hands-on role within a collaborative, owner-managed firm. This position is ideally suited to someone who is confident managing audit assignments, building client relationships and contributing to a small, close-knit team.With a portfolio of circa 100 audit clients, the firm works with a broad range of owner-managed businesses, including solicitor firms and FCA-regulated organisations, providing high-quality audit and advisory services.The RoleWorking closely with the Directors, you will take responsibility for planning and completing audit assignments from start to finish while building strong client relationships.The role is approximately 70% Audit and 30% Accounts, offering exposure to a varied client portfolio including:<ul data-spread="false"><li>Statutory audits</li><li>Solicitors' Accounts Rules (SRA) audits</li><li>Client money audits</li><li>FCA-regulated entities</li><li>Owner-managed businesses across a range of sectors</li></ul>Your responsibilities will include:<ul data-spread="false"><li>Planning, leading and completing external audits.</li><li>Attending client sites and managing assignments from planning through to completion.</li><li>Preparing statutory accounts and supporting working papers.</li><li>Supervising and reviewing the work of junior team members.</li><li>Supporting and mentoring trainees and apprentices.</li><li>Working closely with Managers and Directors to deliver a high-quality client service.</li></ul><h2>About You</h2>To be successful, you will:<ul data-spread="false"><li>Be ACA or ACCA qualified, recently qualified, or a strong Qualified by Experience (QBE) candidate.</li><li>Have a background within UK accountancy practice.</li><li>Have solid external audit experience and be capable of managing audits independently.</li><li>Be confident planning audits and delivering assignments with minimal supervision.</li><li>Enjoy working directly with clients and developing long-term professional relationships.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £40,000 - £50,000, depending on experience.</li><li>35-hour working week.</li><li>Monday to Thursday: 9:00am - 5:00pm.</li><li>Friday finish at 4:00pm.</li><li>25 days' annual leave plus Bank Holidays.</li><li>People's Pension.</li><li>Full study support for ACA/ACCA students where applicable, including tuition fees and study leave for first exam attempts.</li><li>Long-term career progression within a well-established and growing practice.</li><li>Modern offices in a convenient location close to public transport.</li></ul><h2>About the Firm</h2>The practice has built an excellent reputation through long-standing client relationships and continued growth. With an experienced leadership team and a collaborative working environment, this is an excellent opportunity for an Audit Senior looking to join a stable, successful firm and play an important role in its continued development.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuOTYwMzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-09T13:55:24Z

Audit Manager

Leamington Spa, Warwickshire
remote
Permanent
- GBP / Yearly
<h3>Job Title: Audit Manager (Fixed-Term Contract)</h3>Contract Length: 18-24 monthsWe are working with a well-established professional services firm to appoint an experienced Audit Manager on a fixed-term basis. This role will involve managing a varied portfolio of audit and assurance clients, leading engagements end-to-end, and supporting the development of junior team members.The client base spans multiple sectors, primarily across the Midlands, with a blend of on-site and remote delivery.<h3>Key Responsibilities</h3><ul><li>Manage a portfolio of statutory audit and assurance assignments under UK GAAP (including FRS 102 and FRS 102 Section 1A)</li><li>Lead audit engagements from planning through to completion, ensuring delivery to time, budget, and quality standards</li><li>Oversee, review, and support the work of junior team members, providing coaching and technical guidance</li><li>Identify key audit risks and implement appropriate audit strategies and procedures</li><li>Review audit files and statutory accounts ahead of senior review</li><li>Act as the main client contact throughout audit engagements</li><li>Liaise with senior stakeholders on technical matters and audit findings</li><li>Support wider assurance work and ad hoc assignments as required</li><li>Contribute to process improvements, team development, and client service delivery</li><li>Assist with audit compliance and liaise with external reviewers during file inspections</li></ul><h3>Experience & Skills</h3>Essential<ul><li>Strong experience delivering statutory audits under UK GAAP (FRS 102 / FRS 102 1A)</li><li>Proven ability to manage audit engagements and teams</li><li>Solid technical knowledge of audit and financial reporting standards</li><li>Strong client-facing and communication skills</li><li>Fully qualified (ACCA / ACA or equivalent)</li></ul>Desirable<ul><li>Familiarity with a recognised audit methodology</li><li>Experience working across both on-site and remote audit environments</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmF5LkJob2phbmkuMjA0OTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-17T10:47:59Z

Credit Controller

Bristol, Bristol
remote
Contract
27000 - 29000 GBP / Yearly
Robert Half are supporting a business based in Northeast Bristol, who are looking for an Credit Controller to join their team on a 12-month Fixed term contract.This role presents an opportunity for an individual with good communication skills and a finance background to contribute to the efficient functioning of the receivables operations.Start Date: ASAPDuration: 12 Month FTCSalary: £27,000 - £29,000Working Pattern: Hybrid working available following initial training periodWorking hours: 37.5 hours per weekResponsibilities:<ul><li>Credit Control </li><li>Inbox Queries</li><li>Cash Receipting</li><li>Setting up customer accounts, credit checking and managing credit limits</li><li>Reduce overall debtor levels</li><li>Adhoc duties as required.</li></ul>Required experience/background:<ul><li>Excellent communication</li><li>Team player</li><li>Strong organisational, communication, and interpersonal skills</li><li>Credit Control or Customer Service background beneficial</li></ul>For more information on this role, apply online or contact Lewis Young on 0117 993 5400.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/bGV3aXMueW91bmcuOTQ4MjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-28T16:10:39Z

Credit Controller

Bristol, Bristol
remote
Contract
27000 - 29000 GBP / Yearly
Robert Half are supporting a business based in Emerson's Green, who are looking for a Credit Controller to join their team.This role presents an opportunity for an individual with good communication skills, an administration background or a finance background to contribute to the efficient functioning of the credit team's operations.Start Date: ASAP Duration: 12 monthsSalary: £27,000 - £29,000Hybrid Working: Three days a week in the office and two from home following on from an initial training periodWorking hours: 37.5 hours per weekResponsibilities:<ul><li>Manage outbound collections activity across phone, letter and email to chase and recover overdue or missed payments, optimising customer contact time</li><li>Resolve invoice queries by liaising with internal departments and external customers to reach swift, accurate resolutions</li><li>Build strong relationships across all levels, communicating confidently and building trust to influence stakeholders effectively</li><li>Collaborate with outsourced partners and suppliers to manage overdue accounts, debt recovery, and related processes</li></ul> Required experience/background: <ul><li>Ability to work efficiently and maintain accuracy in a fast-paced environment</li><li>Comfortable working to tight deadlines and managing workload independently</li><li>Strong verbal and written communication skills</li><li>Excellent attention to detail and commitment to data accuracy</li><li>Proactive, self-motivated individuals who take initiative</li><li>Positive attitude and professional energy in team settings</li><li>Graduate profiles welcome to apply</li></ul> For more information, please apply online or email a copy of your CV Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/bGV3aXMueW91bmcuNDcxMjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-30T09:00:15Z

Customer Service and Operations Coordniator

Bristol, Bristol
remote
Permanent
27000 - 30000 GBP / Yearly
Operations & Customer Service Administrator | Central Bristol | Permanent £27,000 - £30,000 DOE | Hybrid & Flexible Working AvailableRobert Half are working with a friendly, family-run business based in Central Bristol, who are looking to recruit an Operations & Customer Service Administrator to join their close-knit and supportive team.This is a fantastic opportunity for someone who enjoys variety in their role and takes pride in keeping things organised behind the scenes. The business has a relaxed and collaborative culture, with a genuinely supportive working environment. Hybrid and flexible working is available, alongside onsite parking.The successful candidate will play an important role in supporting the day-to-day operations of the business, helping to ensure orders are processed efficiently and customers receive a high standard of service.Key Responsibilities<ul><li> Processing customer orders accurately and efficiently, ensuring all information is recorded correctly and completed within agreed timescales * Liaising with customers via phone and email to provide updates, answer queries and resolve day-to-day issues in a professional and friendly manner * Supporting the operational team with general administrative tasks and coordination activities * Maintaining accurate records and updating internal systems and databases * Coordinating deliveries, orders and supplier communications where required * Assisting with invoicing, documentation and order-related administration * Managing incoming calls, emails and customer enquiries, ensuring excellent service at all times * Supporting with scheduling, logistics and general office coordination duties * Preparing and formatting documents, spreadsheets and reports as required * Providing wider administrative support to the team and assisting with ad-hoc tasks when needed</li></ul>Person Specification<ul><li> Strong organisational and administrative skills with excellent attention to detail * A positive and approachable attitude with strong customer service skills * Confident communication skills, both written and verbal * Ability to manage workload effectively and prioritise tasks independently * A proactive and hands-on approach with willingness to support across the business * Comfortable working within a small team environment</li></ul>Skills & Experience * Previous experience within an administration, operations support or customer service role * Good IT skills including Microsoft Office applications such as Word, Excel and Outlook * Experience processing orders or supporting operational processes would be advantageous * Experience working within a small business or customer-focused environment would be beneficialPackage & Benefits * Salary: £27,000 - £30,000 depending on experience * Hybrid and flexible working available * Central Bristol location with parking available * Friendly and supportive family-run business * Stable, long-term opportunity within a welcoming team environment Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNTg0NzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-01T08:50:54Z

Customer Service and Operations Coordniator

Bristol, Bristol
remote
Permanent
27000 - 30000 GBP / Yearly
Operations & Customer Service Administrator | Central Bristol | Permanent £27,000 - £30,000 DOE | Hybrid & Flexible Working AvailableRobert Half are working with a friendly, family-run business based in Central Bristol, who are looking to recruit an Operations & Customer Service Administrator to join their close-knit and supportive team.This is a fantastic opportunity for someone who enjoys variety in their role and takes pride in keeping things organised behind the scenes. The business has a relaxed and collaborative culture, with a genuinely supportive working environment. Hybrid and flexible working is available, alongside onsite parking.The successful candidate will play an important role in supporting the day-to-day operations of the business, helping to ensure orders are processed efficiently and customers receive a high standard of service.Key Responsibilities<ul><li> Processing customer orders accurately and efficiently, ensuring all information is recorded correctly and completed within agreed timescales * Liaising with customers via phone and email to provide updates, answer queries and resolve day-to-day issues in a professional and friendly manner * Supporting the operational team with general administrative tasks and coordination activities * Maintaining accurate records and updating internal systems and databases * Coordinating deliveries, orders and supplier communications where required * Assisting with invoicing, documentation and order-related administration * Managing incoming calls, emails and customer enquiries, ensuring excellent service at all times * Supporting with scheduling, logistics and general office coordination duties * Preparing and formatting documents, spreadsheets and reports as required * Providing wider administrative support to the team and assisting with ad-hoc tasks when needed</li></ul>Person Specification<ul><li> Strong organisational and administrative skills with excellent attention to detail * A positive and approachable attitude with strong customer service skills * Confident communication skills, both written and verbal * Ability to manage workload effectively and prioritise tasks independently * A proactive and hands-on approach with willingness to support across the business * Comfortable working within a small team environment</li></ul>Skills & Experience * Previous experience within an administration, operations support or customer service role * Good IT skills including Microsoft Office applications such as Word, Excel and Outlook * Experience processing orders or supporting operational processes would be advantageous * Experience working within a small business or customer-focused environment would be beneficialPackage & Benefits * Salary: £27,000 - £30,000 depending on experience * Hybrid and flexible working available * Central Bristol location with parking available * Friendly and supportive family-run business * Stable, long-term opportunity within a welcoming team environment Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjk5MjMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-16T09:50:09Z

Remote Proposal Manager

Milton Keynes, Buckinghamshire
remote
Permanent
40000 - 60000 GBP / Yearly
Proposal ManagerSalary: Competitive Salary & Excellent Benefits Location: Fully Remote with travel to London when required for site visits and bid solution workshops. Sector: Cleaning Services | Facilities Management Robert Half is working in partnership with a leading UK provider of Cleaning, Facilities Management to recruit an experienced Proposal Manager / Bid Writer.This is an exciting opportunity to join a growing organisation where you'll take ownership of high-quality, client-focused tender submissions across a diverse portfolio of cleaning, workplace, property and support service contracts.This is a hands-on, end-to-end role combining bid strategy, proposal development, stakeholder management and submission leadership. Working closely with operational, commercial and technical teams, you'll develop compelling, compliant proposals that clearly demonstrate value, innovation and service excellence while aligning with client requirements.Key Responsibilities<ul><li>Manage the full bid lifecycle from opportunity qualification, PQQs, SQs and EOIs through to ITTs, presentations, contract clarifications and submission.</li><li>Lead bid strategy, develop win themes and create compelling value propositions that differentiate the business.</li><li>Coordinate bid kick-off meetings, storyboarding sessions and review meetings to ensure successful delivery.</li><li>Write, edit and review high-quality, benefit-led proposal content tailored to individual client requirements.</li><li>Ensure all submissions are fully compliant, professionally presented and delivered within agreed deadlines.</li><li>Work collaboratively with operational, commercial, finance and technical stakeholders to develop innovative and commercially viable service solutions.</li><li>Manage bid plans, submission programmes and stakeholder communications throughout the bid process.</li><li>Coach subject matter experts on bid best practice to continually improve submission quality.</li><li>Undertake client, competitor and market research to strengthen bid strategy and maximise win rates.</li><li>Support client presentations, interviews and post-tender clarification responses.</li><li>Drive continuous improvement through bid reviews, lessons learned and best practice.</li></ul>About YouWe're looking for an experienced bid professional who can demonstrate:<ul><li>Proven success managing bids and proposals within Cleaning Services and Facilities Management, or the wider built environment sector.</li><li>Exceptional proposal writing, editing and communication skills.</li><li>Experience managing end-to-end tender submissions across both public and private sector opportunities.</li><li>Strong organisational and project management skills, with the ability to manage multiple concurrent bids.</li><li>Confidence engaging and influencing senior operational, commercial and technical stakeholders.</li><li>A collaborative, proactive approach with a passion for producing high-quality winning submissions.</li></ul>Salary & Benefits<ul><li>Competitive salary depending on experience.</li><li>33 days holiday </li><li>Company sick pay</li><li>Flexible benefits, which include the opportunity to buy up to 5 days extra holiday</li><li>Maternity and Paternity pay</li><li>24hr online GP access as well as mental health, wellness, financial and legal support</li><li>Life assurance cover</li><li>Two paid volunteering days annually - from beach cleans to supporting your local community. You choose…</li><li>More than 250 perks and hundreds of exclusive deals and discounts</li><li>Lots of training, development and apprenticeships opportunities programmes to grow and progress your career</li><li>Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion </li><li>All year-round recognition and annual awards programme to thank our shining stars</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuMDIwODQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-14T07:39:30Z

Business Support Administrator

Bristol, Bristol
remote
Permanent
28000 - 35000 GBP / Yearly
Business Support Officer | South Bristol - Office Based | Permanent£28,000 - £35,000 DOE | Full TimeRobert Half are working with a growing professional services business based in South Bristol, who are looking to recruit a Business Support Officer to join their collaborative and supportive team.This is an excellent opportunity for an organised and detail-focused professional with previous experience within benefits administration, insurance or financial services environments. The successful candidate will play a key role in supporting the day-to-day administration and operational activities of the business, ensuring a high level of service is delivered to both internal stakeholders and clients.The role would suit someone who enjoys working in a fast-paced professional environment, managing multiple priorities and building strong working relationships across teams and clients alike.Key Responsibilities<ul><li>Supporting the day-to-day administration of client accounts and business operations * Processing documentation accurately and maintaining up-to-date records and systems * Assisting with benefits administration and associated client processes * Liaising with providers, clients and internal teams to ensure efficient communication and resolution of queries * Supporting onboarding, policy administration and renewal activities where required * Preparing reports, documentation and correspondence to a high professional standard * Monitoring workflows and ensuring tasks are completed within agreed timescales * Maintaining compliance with internal procedures and regulatory requirements * Providing general business and administrative support across the wider team * Assisting with continuous improvement initiatives and operational projects</li></ul>Person Specification<ul><li>A highly organised and proactive individual with strong attention to detail * Excellent communication and relationship-building skills * Able to manage a varied workload and prioritise effectively * Professional, approachable and client-focused in their approach * Comfortable working independently and collaboratively within a team * Strong problem-solving skills and a willingness to support wider business needs</li></ul>Skills & Experience<ul><li>Previous experience within benefits administration, insurance, pensions or financial services is essential * Strong administrative and organisational skills * Experience working within a regulated or professional services environment would be advantageous * Proficient in Microsoft Office applications including Excel, Word and Outlook * Experience using internal CRM or administration systems * Ability to handle confidential information with discretion and accuracy</li></ul>Package & Benefits<ul><li>Salary: £28,000 - £35,000 DOE * Full-time permanent opportunity * South Bristol location * Supportive and professional working environment * Opportunities for ongoing development and progression * Competitive benefits package</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMTY3MDIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-27T14:01:38Z

Technical Services Specialist

Bristol, Bristol
remote
Permanent
45000 - 55000 GBP / Yearly
Robert Half are partnering with a long-standing client in Central Bristol to recruit for a Technical services specialistAre you looking for a long-term career and an organisation that practices the 'family' feel rather than it being just a tagline? This might be the role for youThe role is responsible for improving platform performance, implementing best practice, leading technical initiatives and ensuring business-critical systems remain available and secureSystems and Infrastructure<ul><li>Administer and support Microsoft 365 technologies, including Entra ID, Intune, Exchange Online, Teams, SharePoint, Defender, Power Platform and Azure</li><li>Manage Windows Server, Active Directory, end-user devices, operating system standards and software deployment</li><li>Maintain identity management solutions including SSO, MFA and automated user provisioning</li><li>Support backup, disaster recovery, DNS, SSL certificates and website administration</li></ul>Governance and security<ul><li>Implement and maintain security policies, governance and best practices</li><li>Manage vulnerability remediation, patching and security monitoring</li><li>Develop technical documentation, playbooks, test plans and operational procedures</li><li>Ensure compliance with security baselines and operational standards</li></ul>Service Operations<ul><li>Act as technical lead for incidents, problems, changes and major outages</li><li>Proactively monitor platforms, investigate alerts and implement service improvements</li><li>Provide technical escalation support across Digital Services</li><li>Support project delivery, service transitions and continual improvement through automation where possible</li></ul>Stakeholder & Vendor Management<ul><li>Work closely with third-party suppliers and internal stakeholders to deliver and support technical solutions</li><li>Coordinate escalated support issues, manage vendor relationships and ensure service levels are achieved</li><li>Act as the technical lead when working with external partners on projects and operational activities</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40Nzg4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-07-15T18:11:48Z

Purchase Ledger Clerk

London, London
remote
Contract
15 - 17 GBP / Hourly
Robert Half Finance & Accounting are partnering with a leading Financial Services Business in London to recruit an immediate, Interim Purchase Ledger Clerk for 3 months.Role:Our client is looking for an immediate interim Purchase Ledger Clerk to assist them for 3 months. You will be responsible for following duties:<ul><li>Managed 10 bank accounts with strong attention to detail and accuracy</li><li>Processed 5-10 payments daily while ensuring compliance with internal procedures</li><li>Oversaw and managed client funds responsibly and confidentially</li><li>Monitored payment limits and ensured transactions remained within authorised thresholds</li><li>Obtained and verified payment approvals for individual client transactions</li><li>Conducted supplier checks and due diligence to ensure accuracy and legitimacy</li><li>Prepared and completed payment runs in a timely and efficient manner</li></ul>Profile:The successful interim Purchase Ledger Clerk will have a minimum of sole payroll experienceYou must be immediate or 1 weeks notice to be considered for this role.Client:Our client are a Financial Services Business based in London. You will have the opportunity to work in a fast paced, dynamic environment. Salary & Benefits:This role is paying between £15/h-£17p/h, dependant on experience.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjI5MTQ5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-05-28T16:56:42Z

Key Account Director

Weybridge, Surrey
remote
Permanent
110000 - 125000 GBP / Yearly
KEY ACCOUNT DIRECTOR - ONSITE - WEYBRIDGE - UP TO £125k + BONUS + CAR Robert Half are thrilled to be working with a long-standing client in their search for a permanent Key Account Director, offering up to £125,000 + 10% bonus + car! This is a pivotal leadership role overseeing the delivery of Technical Services, Projects, Soft FM, Catering, Security, and Workplace Services across multiple sites. You'll be responsible for building long-term client partnerships, driving operational performance, and leading a high-performing team to deliver exceptional service standards, compliance, and commercial success.Key Details: <ul><li>Job Title: Key Account Director </li><li>Salary: £110k - £125k, DOE, + 10% bonus + car </li><li>Location: Weybridge</li><li>Working pattern: Full-time, 4 days onsite, 1 day remote </li></ul>Responsibilities: <ul><li data-end="1012" data-start="924">Leading the overall strategic direction and operational performance of a major account.</li><li data-end="1096" data-start="1013">Managing senior client relationships and ensuring excellent customer satisfaction.</li><li data-start="1097" data-end="1158">Driving service delivery across hard and soft FM operations.</li><li data-end="1241" data-start="1159">Taking ownership of budget management, profitability, and commercial performance.</li><li data-start="1242" data-end="1310">Leading technical compliance and health & safety across the estate.</li><li data-end="1376" data-start="1311">Overseeing major infrastructure and project delivery programmes.</li><li data-start="1377" data-end="1464">Developing and implementing operational procedures for complex technical environments.</li><li data-start="1465" data-end="1553">Managing subcontractors, suppliers, and procurement relationships to ensure best value.</li><li data-start="1554" data-end="1625">Building, developing, and mentoring high-performing operational teams.</li><li data-end="1701" data-start="1626">Ensuring KPI delivery, continuous improvement, and operational resilience.</li></ul>Requirements: <ul><li data-end="1820" data-start="1731">Proven senior leadership experience within Facilities Management or integrated services.</li><li data-start="1821" data-end="1870">Strong commercial and P&L management experience.</li><li data-end="1932" data-start="1871">Experience managing large, complex, multi-service contracts.</li><li data-start="1933" data-end="1998">Excellent stakeholder management and client relationship skills.</li><li data-start="1999" data-end="2083">Strong understanding of technical compliance, operational risk, and HSEQ standards.</li><li data-start="2084" data-end="2170">Experience within critical, technical, or regulated environments is highly desirable.</li><li data-start="2171" data-end="2244">A strategic thinker with a collaborative and solutions-focused approach.</li><li data-end="2327" data-start="2245">Strong people leadership skills with experience developing high-performing teams.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNzcyNTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-29T16:12:33Z

First Line Support Engineer

City of London, London
remote
Permanent
28000 - 32000 GBP / Yearly
<h1 data-section-id="rdov3u" data-start="0" data-end="78">Systems Engineer (1st Line) | Central London | Financial Services Technology</h1>Looking to kick-start your IT career in a fast-paced, high-performance environment?We're partnering with a leading technology services provider that supports some of the most demanding and prestigious organisations within the financial sector. Their reputation has been built on delivering exceptional service, technical excellence and building long-term trusted partnerships with clients.As a 1st Line Systems Engineer, you'll be the first point of contact for users ranging from front-office traders and investment professionals through to senior executives. This is far more than a traditional service desk role. You'll gain exposure to enterprise infrastructure, work alongside experienced engineers and be given a clear pathway into 2nd Line, Infrastructure, Projects, Service Delivery and Technical Consultancy positions.If you're passionate about technology, enjoy solving problems and thrive on delivering outstanding customer service, this could be the ideal next step in your career.<h2 data-end="1112" data-start="1089" data-section-id="mnzuv">What You'll Be Doing</h2><ul data-end="1702" data-start="1114"><li data-section-id="6f2rc0" data-end="1195" data-start="1114">Providing 1st line technical support for a wide range of users and technologies</li><li data-section-id="196eqfu" data-start="1196" data-end="1289">Troubleshooting and resolving incidents while delivering an exceptional customer experience</li><li data-section-id="i83ceo" data-start="1290" data-end="1357">Supporting desktop, server and business-critical systems remotely</li><li data-start="1358" data-end="1459" data-section-id="fhcxvu">Managing incidents through to resolution and coordinating with third-party suppliers where required</li><li data-section-id="1lvcsgv" data-start="1460" data-end="1521">Performing operational checks and maintaining system health</li><li data-start="1522" data-end="1609" data-section-id="1ypofdt">Building strong relationships with clients and acting as a trusted technology partner</li><li data-start="1610" data-end="1702" data-section-id="1cytk6e">Participating in an on-call rota and occasional out-of-hours work (paid at enhanced rates)</li></ul><h2 data-end="1729" data-start="1704" data-section-id="nbk8dt">What We're Looking For</h2><ul data-start="1731" data-end="2056"><li data-end="1781" data-start="1731" data-section-id="ak7ctn">Strong customer service and communication skills</li><li data-section-id="x6yo5g" data-end="1840" data-start="1782">A genuine passion for technology and continuous learning</li><li data-section-id="hxmyzj" data-start="1841" data-end="1902">Excellent problem-solving abilities and attention to detail</li><li data-section-id="z5td0s" data-end="1980" data-start="1903">Professional, confident and personable approach when dealing with end users</li><li data-section-id="1k6n6ih" data-end="2056" data-start="1981">A desire to build a long-term career within IT infrastructure and support</li></ul><h2 data-section-id="gn25jc" data-end="2081" data-start="2058">Technical Experience</h2>Experience with some of the following would be beneficial:<ul data-end="2313" data-start="2143"><li data-section-id="xhp17k" data-end="2182" data-start="2143">Windows Desktop & Server environments</li><li data-section-id="del5vx" data-start="2183" data-end="2201">Active Directory</li><li data-end="2222" data-start="2202" data-section-id="h55iqv">Microsoft Exchange</li><li data-end="2231" data-start="2223" data-section-id="1usqtud">Citrix</li><li data-start="2232" data-end="2244" data-section-id="sv11aw">Office 365</li><li data-section-id="z6g74m" data-end="2271" data-start="2245">Basic Networking / Cisco</li><li data-section-id="chfiva" data-end="2296" data-start="2272">IT Security principles</li><li data-end="2313" data-start="2297" data-section-id="1o39va0">ITIL practices</li></ul>Additional exposure to VMware, PowerShell, SQL, VoIP, storage technologies or backup solutions would be advantageous.<h2 data-section-id="1phk7dp" data-end="2453" data-start="2434">What's On Offer?</h2><ul data-start="2455" data-end="2902"><li data-end="2516" data-start="2455" data-section-id="1nauarw">Structured career development with clear progression routes</li><li data-section-id="138xbtw" data-start="2517" data-end="2596">Exposure to enterprise-level technologies and financial services environments</li><li data-section-id="16fzibn" data-end="2654" data-start="2597">Ongoing training and support from experienced engineers</li><li data-end="2742" data-start="2655" data-section-id="15z6zl3">Opportunity to work alongside traders, investors and senior stakeholders from day one</li><li data-section-id="1dyilxo" data-end="2823" data-start="2743">Collaborative culture that values learning, innovation and professional growth</li><li data-end="2902" data-start="2824" data-section-id="ouslcf">Central London location with a highly respected technology services business</li></ul>This is an excellent opportunity for an ambitious IT professional looking to develop their technical skills, work with cutting-edge technologies and build a successful long-term career within a growing organisation.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC42ODE5Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-03T10:32:23Z

Linux Systems Analyst

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting UK's market leading financial services organisation to recruit a Linux Systems Analyst on an initial 6 month contract - Hybrid working - LondonReporting to the Head of IT Service Delivery, the IT Analyst is a highly skilled, customer-focused technical support professional responsible for delivering exceptional IT services across business-critical applications, infrastructure, integrations and cloud-hosted platforms. Particular emphasis is placed on Red Hat Enterprise Linux (RHEL) administration, application support, troubleshooting, automation and maintaining highly available business services.This role is ideal for a well-rounded, service-oriented IT professional with strong Red Hat Linux administration expertise, broad technical capability, and a commitment to delivering exceptional customer service.Role<ul><li>The Linux Systems Analyst will manage incidents, service requests, problems and operational tasks within SLA targets.</li><li>Provide advanced 2nd line support across infrastructure, applications and integrations.</li><li>Administer and support Red Hat Enterprise Linux environments.</li><li>Perform root cause analysis and drive permanent resolution of problems.</li><li>Support change, release, continuity and disaster recovery processes.</li><li>Support EDI, AS2, SFTP and customer integration solutions.</li><li>Work closely with clients and business stakeholders.</li><li>Deliver continual service improvement initiatives and operational excellence.</li><li>Out-of-hours support will be required as part of the role (weekdays and weekends).</li></ul>Profile<ul data-spread="false"><li>The Linux Systems Analyst will have strong Red Hat Enterprise Linux (RHEL) administration experience.</li><li>Linux performance tuning, patching, security and automation.</li><li>Shell scripting, Perl, SQL and related technologies.</li><li>Networking fundamentals, SSL/TLS and secure file transfer technologies.</li><li>Apache, OpenSSL, JBoss/J2EE, Jenkins and Atlassian products or similar.</li><li>Basic database administration (MySQL, Sybase ASE, or similar).</li><li>Basic SAP administration.</li><li>Microsoft 365, Windows and end-user support skills.</li><li>Incident, problem, change and request management.</li><li>Strong troubleshooting and analytical abilities.</li><li>Experience working within SLA-driven environments.</li></ul>Desirable Skills <ul data-spread="false"><li>ITIL Foundation certification.</li><li>RHCSA or equivalent Red Hat/Linux certification.</li><li>Additional cloud, infrastructure or security certifications.</li></ul>Company<ul><li>UK's market leading legal organisation with offices in London </li><li>Hybrid working </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjY5NjkyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-12T14:49:58Z

Regional Director

Stoke-on-Trent, Staffordshire
remote
Permanent
120000 - 130000 GBP / Yearly
REGIONAL DIRECTOR - UP TO £130k + 25% BONUS - STOKE - HYBRID Robert Half are thrilled to be assisting a well-known client with their search for a Regional Director, offering hybrid working, a basic salary of up to £130,000 + bonus + car allowance! This senior leadership role offers the chance to take ownership of a significant regional portfolio, driving customer excellence, operational performance, financial success, and sustainable growth across a complex landscape. You will lead a team of senior account leaders, building strong customer partnerships, developing high-performing teams, and ensuring exceptional service delivery that directly supports providers in achieving their objectives.Key Details: <ul><li>Job Title: Regional Director </li><li>Salary: £120k - £130k + 25% bonus + car allowance </li><li>Location: Flexible based on local office - Stoke or Bolton ideally </li><li>Working Pattern: Full-time - hybrid (3 days onsite, 2 days remote) </li></ul>Responsibilities: <ul><li>Lead and develop a portfolio of key accounts, ensuring exceptional customer outcomes, operational excellence and commercial performance.</li><li>Manage and support a team of senior account leaders, driving accountability, engagement and high performance.</li><li>Develop and implement strategic account plans aligned to both customer objectives and wider business goals.</li><li>Identify opportunities for growth, service enhancement and long-term value creation across the portfolio.</li><li>Build and maintain strong relationships with senior customer stakeholders, acting as a trusted partner and advisor.</li><li>Translate customer needs and business insights into effective service solutions and operational strategies.</li><li>Ensure alignment between customers, operational teams and support functions to deliver against agreed objectives.</li><li>Take full ownership of regional P&L performance, including budgeting, forecasting and profitability.</li><li>Drive service excellence through effective management of contractual obligations, SLAs and KPIs.</li><li>Lead continuous improvement initiatives that enhance service delivery, efficiency and customer satisfaction.</li><li>Promote a strong culture of safety, compliance and governance across all operations.</li><li>Develop future talent through succession planning, coaching and leadership development initiatives.</li><li>Foster a culture of collaboration, accountability and high employee engagement throughout the region.</li></ul>Requirements: <ul><li>Proven experience leading senior managers and high-performing teams within Facilities Management or a similar service-led environment.</li><li>Strong background in strategic account management, customer relationship development and consultative sales.</li><li>Experience operating within large, complex matrix organisations with multiple stakeholders.</li><li>Demonstrable success managing budgets, forecasting, profitability and overall P&L performance.</li><li>Strong understanding of SLA management, KPI reporting and operational performance improvement.</li><li>Experience overseeing Hard Services within critical or highly regulated environments.</li><li>Commercially astute, with the ability to identify growth opportunities and deliver sustainable business performance.</li><li>Excellent stakeholder management, communication and influencing skills.</li><li>Resilient and adaptable, with the ability to navigate complex challenges and changing priorities.</li><li>A natural leader who inspires, develops and motivates others to achieve outstanding results.</li><li>Decisive, action-oriented and solutions-focused, with strong problem-solving capabilities.</li><li>Proficient in Microsoft Office and business reporting tools.</li><li>Committed to driving continuous improvement, innovation and customer excellence.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTAzMzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-01T16:20:59Z

Customer Success Executive

Southampton, Hampshire
remote
Permanent
28000 - 33000 GBP / Yearly
Customer Success Executive - Southampton - Hybrid - Up to £33k - Permanent Robert Half are thrilled to be working with a market-leading organisation in their search for a permanent, full-time Customer Success Executive offering up to £33k!This is an excellent opportunity for someone with experience in Customer Success, Account Management, Customer Support or a similar client-facing role who enjoys working closely with customers to drive engagement, retention and long-term success. You'll act as a key point of contact for customers, helping them maximise the value of the company's software products while ensuring a positive customer experience throughout the customer lifecycle.Key Details: <ul><li>Job Title: Customer Success Executive</li><li>Salary: £28k - £33k, DOE</li><li>Location: Southampton</li><li>Working pattern: Hybrid - 3 days onsite, 2 days remote </li><li>Free parking onsite</li></ul>Responsibilities: <ul><li>Build and maintain strong relationships with customers.</li><li>Support customer onboarding and ongoing engagement.</li><li>Monitor customer usage and identify opportunities to improve adoption.</li><li>Proactively contact customers to drive retention and reduce churn.</li><li>Assist with customer renewals and account growth opportunities.</li><li>Work with internal teams to resolve customer issues and improve satisfaction.</li><li>Maintain accurate customer records within CRM systems.</li><li>Gather customer feedback and share insights with internal stakeholders.</li></ul>Requirements: <ul><li>Experience in Customer Success, Account Management, Customer Support or a similar customer-facing role.</li><li>Strong relationship-building and communication skills.</li><li>A customer-focused mindset with a passion for delivering excellent service.</li><li>Experience using CRM systems and managing customer interactions.</li><li>Good organisational skills and attention to detail.</li><li>The confidence to work proactively and build relationships at all levels.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTQwNjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-13T14:26:23Z

Tax Manager

City of London, London
remote
Permanent
60000 - 75000 GBP / Yearly
<h2>Tax Accountant / Tax Adviser</h2>Location: Central London / Hybrid Salary: Competitive + BenefitsAre you a tax professional who enjoys working closely with ambitious business owners and startups?We're working with a fast-growing, technology-led business that supports entrepreneurs throughout the lifecycle of their businesses, from formation and compliance through to accounting, payroll, and ongoing financial advisory services. With a strong recurring revenue model and significant growth plans, this is an exciting opportunity to join a business that is transforming how small businesses access professional accounting and tax support.<h3>The Opportunity</h3>You'll act as the tax specialist within a client-facing accountancy team, providing expert advice across a diverse portfolio of SME and startup clients.This role offers a blend of technical tax work and broader commercial advisory exposure, making it ideal for someone who enjoys helping business owners navigate both tax and operational challenges as they scale.<h3>Key Responsibilities</h3><ul><li>Advising SME and startup clients on Corporation Tax, VAT and Personal Tax matters</li><li>Reviewing tax computations and returns to ensure compliance and accuracy</li><li>Identifying tax planning opportunities and efficiencies for owner-managed businesses</li><li>Acting as the primary point of contact for client tax queries</li><li>Supporting new business onboarding and advising on appropriate trading and tax structures</li><li>Providing broader business advisory guidance where required</li><li>Keeping clients and colleagues informed of relevant legislative changes</li><li>Contributing to process improvements and development of internal best practices</li></ul><h3>About You</h3><ul><li>ACA, ACCA, ATT or CTA qualified or part-qualified</li><li>Strong experience advising SME, startup or owner-managed business clients</li><li>Sound technical knowledge across Corporation Tax, VAT and Personal Tax</li><li>Previous experience gained within an accountancy practice or outsourced finance/accountancy environment</li><li>Confident communicator with the ability to explain technical matters to non-finance stakeholders</li><li>Commercially minded with a genuine interest in supporting growing businesses</li><li>Strong organisational skills and ability to manage multiple client relationships</li></ul><h3>What's on Offer</h3><ul><li>Opportunity to join a rapidly scaling business with ambitious growth plans</li><li>Varied and client-facing role combining tax and advisory work</li><li>Exposure to a broad portfolio of entrepreneurial and high-growth businesses</li><li>Collaborative and supportive team environment</li><li>Genuine career progression opportunities</li><li>Hybrid working and flexible culture</li></ul>If you're looking for a role where you can combine technical tax expertise with hands-on client advisory work, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhei5NYWxhbi41MDU0MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-07-23T13:23:58Z

Business Analyst

City of London, London
remote
Permanent
100000 - 120000 GBP / Yearly
Business Analyst London | Hybrid (3 Days in Office) | Competitive Salary + Bonus + Excellent BenefitsAre you a Business Analyst who thrives at the intersection of financial markets, technology and client engagement?We're partnering with an innovative fintech business that is transforming the way institutional clients and dealer banks interact across the derivatives and structured products landscape. As they continue to scale, they're looking for a commercially minded Business Analyst to play a key role in shaping product development, driving client success and influencing the future direction of their platform.<h2 data-section-id="iaipol" data-end="684" data-start="666">The Opportunity</h2>This is a highly visible role where you'll act as the bridge between clients, product and engineering teams. You'll work closely with buy-side and sell-side market participants, translating business requirements into tangible product enhancements while helping clients maximise the value of the platform.<h2 data-end="1247" data-start="1224" data-section-id="mnzuv">What You'll Be Doing</h2><ul data-start="1249" data-end="2098"><li data-section-id="gkt8ih" data-end="1353" data-start="1249">Acting as a trusted advisor and primary point of contact for clients on product and functional matters</li><li data-section-id="164fw69" data-start="1354" data-end="1446">Gathering and analysing business requirements and translating them into clear user stories</li><li data-section-id="arin4c" data-end="1550" data-start="1447">Collaborating with Product Managers and Engineering teams to prioritise and deliver new functionality</li><li data-section-id="1xu9qza" data-end="1619" data-start="1551">Managing client onboarding, implementation and adoption activities</li><li data-section-id="16y09k5" data-end="1676" data-start="1620">Running product demonstrations for prospective clients</li><li data-end="1764" data-start="1677" data-section-id="6ed7k4">Supporting integration projects, including API connectivity and workflow enhancements</li><li data-section-id="wzxd8n" data-end="1832" data-start="1765">Coordinating testing activities and working closely with QA teams</li><li data-start="1833" data-end="1918" data-section-id="1tg2f6b"></li></ul><h2 data-section-id="nbk8dt" data-end="2125" data-start="2100">What We're Looking For</h2><ul data-start="2127" data-end="2681"><li data-section-id="10ocmck" data-end="2228" data-start="2127">Experience as a Business Analyst within financial services, fintech or capital markets environments</li><li data-start="2229" data-end="2318" data-section-id="1olybcl">Strong understanding of structured products, OTC derivatives or wider financial markets</li><li data-section-id="kaawgj" data-end="2396" data-start="2319">Ability to engage confidently with both technical and business stakeholders</li><li data-start="2397" data-end="2470" data-section-id="1o48c4">Knowledge of APIs, FIX connectivity and software development lifecycles</li><li data-start="2471" data-end="2520" data-section-id="1hiv965">Excellent analytical and problem-solving skills</li></ul><h2 data-section-id="1b5favy" data-end="2695" data-start="2683">Why Join?</h2><ul data-start="2697" data-end="3265"><li data-start="2697" data-end="2799" data-section-id="700nj8">Work for a fast-growing, innovative fintech business operating at the forefront of financial markets</li><li data-section-id="4mtx5d" data-end="2875" data-start="2800">Gain exposure to both product strategy and client-facing responsibilities</li><li data-section-id="lhgzv4" data-start="2876" data-end="2928">Be part of a collaborative and highly skilled team</li><li data-start="2929" data-end="2983" data-section-id="oeqjn7">Influence the direction of a market-leading platform</li></ul>If you're looking for a role that combines financial markets expertise, technology and client engagement in a high-growth environment, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC45NDk1Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-01T07:50:22Z

Solution Architect

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting a rapidly growing financial services organisation to recruit a Interim Solution Architect on a contract basis. Hybrid working - London based We combine deep domain expertise with innovative, bespoke delivery to help clients solve complex risk, data, AI, and technology challenges. As a Solutions Architect, you will play a pivotal role in shaping the design, engineering direction, and delivery quality of both client and internal solutions - ensuring robustness, scalability, auditability, and alignment with organisational standards of excellence.You'll work closely with the Business and IT & Security teams to assess new ideas for tools, accelerators, and reusable components with strong architectural thinking. This role blends advisory work, hands-on solution design, and the opportunity to influence the next generation of technical and AI-enabled offerings.RoleArchitecture and Solution Design<ul><li>The Solution Architect will translate business requirements into high-quality solution architectures and design specifications.</li><li>Develop logical and physical architecture diagrams, integration patterns, data flows, and component models.</li><li>Ensure all designs follow enterprise architecture principles, technology roadmaps, and security standards.</li><li>Evaluate build vs. buy options and lead technical assessments of software, platforms, and cloud services.</li><li>Support project mobilisation, helping teams establish tooling, cloud environments, engineering standards, and delivery patterns.</li></ul>Collaboration<ul><li>Contribute to product roadmaps, emphasising scalability, reusability, and alignment with long-term organisational strategy.</li><li>Support delivery teams to ensure architectural patterns are implemented consistently and efficiently.</li></ul>Technical Leadership<ul data-end="3007" data-start="2570"><li data-end="2210" data-start="2109" data-section-id="1jpnb81">Provide architectural guidance to delivery and IT Security teams throughout the delivery lifecycle.</li><li data-section-id="g55fop" data-end="2311" data-start="2211">Review technical designs, code, and configurations to ensure alignment with approved architecture.</li><li data-section-id="10kwica" data-start="2312" data-end="2383">Identify and mitigate technical risks early in the project lifecycle.</li><li data-end="2480" data-start="2384" data-section-id="1h1v034">Drive architectural governance, ensuring traceability, documentation accuracy, and compliance.</li><li data-section-id="y6tz08" data-start="2481" data-end="2543">Ensure solutions meet compliance standards (e.g. ISO 27001).</li></ul>AI & Data Awareness<ul data-start="3046" data-end="3166"><li data-section-id="a2yz5j" data-end="2730" data-start="2570">Ensure solution designs support AI/ML-enabled capabilities where relevant (e.g. data lineage, governance, feature management, and model integration patterns).</li><li data-section-id="2jxvwl" data-start="2731" data-end="2879">Collaborate with wider technical teams to define integration approaches for predictive analytics, generative AI services, or model-driven systems.</li><li data-section-id="19upzpk" data-end="3007" data-start="2880">Recognise and address architectural implications of model lifecycle management (versioning, replicability, and auditability).</li></ul>Client & Stakeholder Engagement<ul data-end="3166" data-start="3046"><li data-section-id="1q0ht3f" data-end="3166" data-start="3046">Support pre-sales activities by contributing architectural expertise to early discovery, proposals, and RFP responses.</li></ul>Key Responsibilities:<ul><li>Proven experience designing solutions across application, data, integration, and infrastructure domains.</li><li>Strong understanding of cloud architectures (preferably Azure) and modern delivery practices (API-led, microservices, CI/CD, DevOps).</li><li>Expert-level knowledge of the Software Delivery Lifecycle (SDLC) and supporting tools.</li><li>Ability to produce clear and structured documentation, including HLDs/LLDs, sequence diagrams, data flows, and security models.</li><li>Strong stakeholder engagement, communication, and influencing skills.</li><li>Experience with enterprise security principles, identity management, and governance frameworks.</li><li>Ability to balance strategic thinking with hands-on problem solving.</li></ul>Desirable<ul><li>Experience designing architectures involving Snowflake, Azure Data Lake, Databricks, or similar modern data platforms.</li><li>Relevant cloud certifications (e.g. Azure Solutions Architect Expert).</li><li>Experience working within regulated industries (finance or other data-sensitive environments).</li><li>Knowledge of enterprise architecture frameworks (e.g. TOGAF, Zachman).</li><li>Background in software engineering, data architecture, or infrastructure engineering.</li><li>Exposure to designing internal accelerators, frameworks, or reusable components.</li><li>Awareness of AI/ML architecture patterns, generative AI integration considerations, or data lineage and monitoring concepts.</li></ul>Company<ul><li>Rapidly growing financial services organisation with offices in London</li><li>Hybrid working </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjMxNjM5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-17T15:34:32Z

Desktop Support Engineer

London, London
remote
Permanent
40000 - 45000 GBP / Yearly
Robert Half has partnered with a growing, high-performing technology organisation looking to add an additional Desktop Support Engineer to the team in London.They are looking for the Desktop Support Engineer to deliver critical IT support within a fast-paced, client-focused environment. This is an on-site role in Central London, with occasional travel to other locations.The Role You'll provide hands-on support, act as a technical escalation point, and ensure a high-quality, responsive service across a busy service desk.Key Responsibilities<ul><li>Deliver 1st/2nd line desktop support and resolve incidents quickly</li><li>Act as an escalation point for complex technical issues</li><li>Manage tickets effectively, ensuring regular updates and timely resolution</li><li>Support user onboarding/offboarding and maintain service standards</li><li>Respond to monitoring alerts, incidents, and security issues</li><li>Maintain documentation and improve processes</li><li>Support patching, licensing, and vulnerability management</li><li>Work closely with stakeholders and conduct service reviews</li></ul>Requirements<ul><li>Proven Desktop Support / IT Support experience</li><li>Strong Microsoft stack (AD, Azure AD, Windows, M365)</li><li>Experience with ITSM tools (ConnectWise desirable)</li><li>Basic networking knowledge (LAN, firewalls, troubleshooting)</li><li>Strong communication and customer service skills</li><li>Highly organised with a proactive, problem-solving mindset</li></ul>Package<ul><li>£40,000-£45,000 salary</li><li>33 days holiday + flexible options</li><li>Ongoing training and certifications</li><li>Device allowance scheme</li><li>Regular company events</li></ul>Ideal for someone looking to step into a hands-on role with real impact in a critical support environment. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RXJpay5Pc21hbi43MjY0MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-10T09:18:52Z

Senior Financial Analyst

City of London, London
remote
Permanent
60000 - 65000 GBP / Yearly
Senior Finance Analyst | Professional Services | Central London (Hybrid) | £60,000-£65,000 | Permanent RoleDue to business needs, there is a strong preference for candidates who are available on a short notice period (up to one month). Robert Half are recruiting for a Senior Finance Analyst to join a large, international professional services organisation on a permanent basis, based in Central London. This is a highly visible role offering the opportunity to work closely with senior leadership, drive financial planning and analysis activities, and provide commercial insight across multiple business sectors.The organisation operates globally across a range of complex, project-led environments, delivering advisory and professional services solutions to clients across multiple industries. With continued growth and investment, finance plays a critical role in supporting strategic decision-making, operational performance, and long-term business success. About the PositionSat within the Finance Business Partnering team, you will play a key role in supporting the business through:<ul><li>Leading budgeting, forecasting, and financial planning processes across a portfolio of business sectors. * Delivering detailed financial analysis, identifying key trends, risks, opportunities, and performance drivers. * Producing insightful management reporting and KPI analysis to support senior leadership decision-making. * Consolidating financial information across multiple business areas and ensuring reporting accuracy. * Supporting scenario modelling and strategic planning initiatives. * Reviewing and challenging financial assumptions to improve forecasting accuracy and commercial outcomes. * Partnering with operational and regional stakeholders to provide meaningful financial insight. * Supporting continuous improvement initiatives to enhance reporting, planning, and financial processes. * Contributing to governance, controls, and reporting frameworks to ensure consistency and compliance.</li></ul> What We're Looking For<ul><li>Qualified accountant (ACA, ACCA, CIMA).</li><li>We would also consider finalists who are close to completing their ACA, ACCA, or CIMA qualification. * Strong experience within FP&A, commercial finance, finance business partnering, or financial analysis roles. * Advanced budgeting, forecasting, financial modelling, and business partnering experience. * Strong analytical skills with the ability to interpret large datasets and communicate findings effectively. * Experience presenting financial information and recommendations to senior stakeholders. * Advanced Excel and strong systems skills. * Excellent communication and stakeholder management capabilities. * A proactive and commercially focused mindset with a passion for driving business performance.</li></ul> Here's What's Waiting for You<ul><li>A senior finance role with significant exposure to leadership teams and key decision-makers. * The opportunity to influence financial planning and commercial decision-making across multiple business sectors. * Ownership of high-profile reporting, forecasting, and performance analysis activities. * Exposure to a large, international organisation with a strong growth agenda. * A collaborative and supportive culture that encourages professional development and progression. * Flexible hybrid working with 2-3 days per week in a Central London office.</li></ul> Why This Role Could Be Your Next MoveThis is an excellent opportunity for an experienced finance professional looking to take on a broader commercial role within a complex, international business. You'll work closely with senior stakeholders, provide meaningful financial insight that shapes strategic decisions, and gain exposure to a wide range of business areas while positioning yourself for future leadership opportunities.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuMjU2MjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-14T11:33:02Z

Collections Manager

Basingstoke, Hampshire
remote
Permanent
50000 - 60000 GBP / Yearly
<h2 data-section-id="1j0xk8j" data-start="132" data-end="160">Collections Manager</h2>Permanent | £50,000 - £60,000 | Basingstoke Robert Half is working with a specialist financial services organisation undergoing a period of operational development and improvement within its credit and collections function. This is a key leadership role focused on driving performance, strengthening processes, and supporting the delivery of effective arrears and recoveries management within a regulated environment.This opportunity would suit an experienced collections professional who is ready to take ownership of a team and play a central role in improving collections performance, operational discipline, and customer outcomes.<h3 data-section-id="13qglty" data-start="816" data-end="835">The Opportunity</h3>As Collections Manager, you will be responsible for the day-to-day performance and leadership of the collections function, covering early arrears through to recoveries. You will play a key role in ensuring strong operational execution, consistent process adherence, and effective management of customer arrears cases.Working closely with senior stakeholders across credit and risk, you will help embed a more structured, data-led approach to collections while ensuring compliance with regulatory and conduct expectations.This is a hands-on management role with responsibility for both people leadership and operational performance.<h3 data-end="1507" data-start="1483" data-section-id="164ueu3">Key Responsibilities</h3>Collections Operations & Performance<ul data-end="1813" data-start="1550"><li data-end="1649" data-start="1550" data-section-id="gzbeal">Manage day-to-day collections activity across early arrears, late-stage arrears, and recoveries</li><li data-section-id="16zvlbr" data-start="1650" data-end="1741">Drive performance against key KPIs including arrears levels, roll rates, and recoveries</li><li data-end="1813" data-start="1742" data-section-id="rkjgyv">Ensure consistent execution of collections strategies and processes</li></ul>Team Leadership<ul data-end="2057" data-start="1835"><li data-end="1912" data-start="1835" data-section-id="13f8rtq">Lead, coach, and develop a team of collections agents and/or team leaders</li><li data-start="1913" data-end="1993" data-section-id="1u5frkd">Ensure strong performance management, engagement, and adherence to processes</li><li data-start="1994" data-end="2057" data-section-id="ozbit0">Support capability development and training across the team</li></ul>Process, Controls & Compliance<ul data-end="2338" data-start="2094"><li data-start="2094" data-end="2185" data-section-id="1kpbhqn">Maintain adherence to internal policies, regulatory requirements, and conduct standards</li><li data-section-id="8pwalo" data-end="2282" data-start="2186">Support the implementation of structured processes across arrears management and forbearance</li><li data-section-id="1p52viq" data-start="2283" data-end="2338">Contribute to QA processes and operational controls</li></ul>MI & Reporting<ul data-end="2577" data-start="2359"><li data-section-id="1r4i1sm" data-end="2429" data-start="2359">Monitor and report on collections performance and portfolio trends</li><li data-end="2511" data-start="2430" data-section-id="9axyma">Provide insight into arrears movement, recovery rates, and customer behaviour</li><li data-end="2577" data-start="2512" data-section-id="10n3gur">Support senior stakeholders with operational MI and reporting</li></ul>Continuous Improvement<ul data-end="2839" data-start="2606"><li data-end="2680" data-start="2606" data-section-id="18avoxi">Identify opportunities to improve collections processes and efficiency</li><li data-section-id="1d1vaxh" data-end="2747" data-start="2681">Support rollout of system enhancements and operational changes</li><li data-section-id="1qg2v3q" data-start="2748" data-end="2839">Contribute to broader initiatives to improve customer outcomes and recovery performance</li></ul><h3 data-section-id="hodw2w" data-start="2846" data-end="2859">About You</h3><ul data-start="2861" data-end="3286"><li data-section-id="1qg5zow" data-end="2946" data-start="2861">Experience in collections within financial services, banking, or consumer lending</li><li data-start="2947" data-end="3015" data-section-id="c23zu4">Proven track record of managing or supervising collections teams</li><li data-section-id="1vn0tsr" data-end="3103" data-start="3016">Strong understanding of arrears management, recoveries, and regulatory requirements</li><li data-start="3104" data-end="3156" data-section-id="12atajs">Comfortable working with MI and performance data</li><li data-section-id="x1x9uw" data-end="3228" data-start="3157">Strong leadership, communication, and stakeholder management skills</li><li data-end="3286" data-start="3229" data-section-id="1vdnwp6">Hands-on, pragmatic approach with a focus on delivery</li></ul><h3 data-end="3307" data-start="3293" data-section-id="1ioyqob">Why Apply?</h3>This is a strong opportunity for an experienced collections professional to step into a management role with real responsibility for performance and team leadership. You'll be joining a business focused on strengthening its credit and collections capability, with opportunities to improve processes, enhance outcomes, and contribute to ongoing operational development.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuNjg0NTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-02T14:54:42Z

Auditor and Accounts Manager

West End, London
remote
Permanent
70000 - 85000 GBP / Yearly
<h3 data-path-to-node="1">The Company</h3>My client are a high-quality, long-standing 2-Partner accountancy practice based in Paddington. While they maintain the close-knit, supportive culture of a smaller firm, their client portfolio is exceptional and rivals that of much larger practices. They manage over 45 statutory audits across an extremely varied and high-profile client base, including regulated investment managers, prominent restaurants, travel companies, and medical/legal professionals.What truly sets my client apart is their business model: they are a fully Employee-Owned Trust. After one year of service, every member of staff becomes a co-owner of the practice, giving you a genuine stake in the business you help build. <h3 data-path-to-node="4">The Role</h3>My client are looking for a hands-on Audit & Accounts Senior to manage a varied portfolio of clients, taking sole charge of several accounts with direct client contact. The position split sits at roughly 70% Audit and 30% Accounts, reporting directly to a Manager or Associate Director.Key responsibilities include:<ul data-path-to-node="7"><li>Carrying out audit work from initial planning through to completion (primarily on-site at client premises).</li><li>Preparing non-audit accounts from clients' computerized records.</li><li>Handling corporate and personal tax compliance (my client will provide full training to upskill you in this area if required).</li><li>Utilizing IRIS software for accounts/tax returns and MyWorkPapers for paperless file management.</li></ul>Please note: This role is based in their Paddington office 5 days a week to support their collaborative team culture, with occasional flexibility available after your initial probationary period. <h3 data-path-to-node="9">The Profile</h3>My client are looking for an individual who thrives in a close-knit team and genuinely enjoys being close to the files and the data.The ideal candidate will have:<ul data-path-to-node="12"><li>A minimum of 4 years' experience working within a high-quality UK accountancy practice.</li><li>A strong background coming from a small-to-medium-sized firm environment.</li><li>Ideally be ACA/ACCA qualified (or equivalent).</li><li>A hands-on mindset-someone who is excited to actually do the work and prepare files, rather than just reviewing the work of others.</li><li>Prior experience with IRIS software and HAT Group methodology/MyWorkPapers is highly beneficial, though not essential.</li></ul> <h3 data-path-to-node="13">Salary & Benefits</h3><ul data-path-to-node="14"><li>Salary: Competitive and fully dependent on experience (market rate).</li><li>Ownership: Automatic entry into the Employee Ownership Trust after 12 months.</li><li>Training: Full corporate and personal tax compliance training.</li><li>Culture: A supportive environment with a great benefits package and occasional flexibility post-probation.</li></ul> My client are moving very quickly, and in-person interviews are being conducted early next week. Please apply today with your CV for immediate consideration.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guNTUyOTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-04T10:57:08Z