90 results for Client Services in England

Credit Controller Robert Half are extremely proud to have exclusively partnered with Ayvens to support on the recruitment of an exciting project within their Credit Control operations in Bristol.Ayvens, formed from the merger of ALD Automotive and LeasePlan, is a global leader in sustainable mobility solutions. With a presence in 42 countries and managing a fleet of 3.4 million vehicles, including the world's largest multi-brand electric vehicle fleet.Ayvens is dedicated to making life flow better for customers ranging from large corporates to private individuals. By offering full-service leasing, flexible subscription services, fleet management, and multi-mobility solutions, Ayvens is at the forefront of the transition to net-zero emissions and the digital transformation of the mobility sector.The successful candidate will be part of an outgoing and collaborative group, known for its supportive and dynamic culture. As part of a fast-growing business, the team is committed to investing in people, providing opportunities for professional growth and career development. With a strong focus on teamwork and innovation, they play a key role in driving the company forward, offering an exciting environment where you can thrive and build a successful future.Job SpecThe immediate requirement has arisen for five Credit Controllers to join their team on an initial 12-month Fixed term Contract.<ul><li>Job Title: Credit Controller</li><li>Start Date: ASAP</li><li>Duration: 12 Month Fixed Term Contract</li><li>Location: Emersons Green</li><li>Salary: £26K - £29K</li><li>Working Pattern: 2 or 3 days in the office following on from an initial 3 month training pattern with the remaining days office based</li></ul>Key responsibilities in the role will include:<ul><li>Optimising customer facing time to chase and collect overdue/missed payments via telephone, letter and email</li><li>Dealing with/solving queries on invoices with both internal departments and external customers</li><li>Supporting vulnerable customers and ensuring that all customers requiring additional assistance are aware of available options</li><li>Deliver a high level of customer service</li><li>Complying with relevant policies and procedures that will stand up to scrutiny from Internal and external Audit</li><li>Ability to build relationships at all levels, communicate effectively, build trust and influence stakeholders</li><li>Working alongside outsources and supplier partners to manage overdue/missed payments, debt and vehicle recovery (as required)</li><li>Maintain Continuous Personal Development (CPD) to stay up to date with relevant internal and external change</li></ul>Skills & Experience:<ul><li>Previous experience managing customers in financial difficulty/ Credit Control role</li><li>Excellent communication skills: written, verbal, report writing and presenting</li><li>Excellent time management, planning and organisational skills</li><li>Self-motivated</li><li>Proven experience of working under pressure within a process driven role focused on daily KPI's</li><li>Develops others by sharing own experience and expertise</li><li>Judgement and commercial awareness</li><li>Strong background of delivering excellent customer service</li><li>Competent in Microsoft Office suite of applications e.g. Excel, Word</li></ul>For more information, or to apply please contact Lewis Young @ Robert Half on 01179 935 400 or apply directly to this role. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/bGV3aXMueW91bmcuMjU4NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Senior Marketing Manager Robert Half are working with an organisation based in North Bristol who are looking for a driven Senior Marketing Manager to take ownership for the UK marketing function. This is an exciting opportunity to lead and shape the marketing strategy for a well-established B2B organisation operating in the engineering and manufacturing sector.The CompanyOur client is a leading provider of specialist technical solutions to businesses across a wide range of industries. With a strong presence in the UK and international reach, they support customers with high-quality engineering products, expert consultancy, and value-added services. Their UK operations include advanced fabrication facilities and a team of skilled technical specialists, working closely with clients to drive efficiency and innovation.The RoleAs Senior Marketing Manager, you will define and execute the company's marketing strategy, ensuring alignment with overall business objectives. Working closely with Senior Leadership Team (SLT) and the Sales Director, you will play a key role in shaping brand positioning, supporting commercial growth, and driving engagement within a highly technical B2B market.This is a fantastic opportunity for a commercially focused marketing leader who thrives in a strategic and hands-on role.Key Responsibilities:<ul><li>Develop and implement a long-term marketing strategy, ensuring alignment with business goals and revenue targets.</li><li>Work closely with the SLT and Sales Director to define priorities, support commercial growth, and position the company effectively within its industry.</li><li>Lead, mentor, and develop a small marketing team, fostering a results-driven culture.</li><li>Collaborate with the sales team to create targeted marketing initiatives that drive lead generation and sales enablement.</li><li>Define the company's brand and messaging strategy, ensuring consistency across all external and internal communications.</li><li>Manage all aspects of marketing communications, including digital marketing, PR, content creation, social media, and technical product marketing.</li><li>Optimise data-driven marketing efforts, leveraging analytics to assess campaign performance and refine strategies.</li><li>Ensure effective internal communications, driving engagement across teams and departments.</li></ul>About You:<ul><li>Proven experience as a Marketing Manager in a B2B, engineering, manufacturing, or technical environment.</li><li>Strong strategic mindset, with a track record of defining and delivering successful marketing strategies.</li><li>Experience working closely with senior leadership and sales teams, ensuring marketing is fully aligned with commercial priorities.</li><li>Strong leadership skills, with experience managing and developing teams.</li><li>Excellent communication abilities, with a talent for translating technical product information into compelling marketing messages.</li><li>Data-driven mindset, with the ability to analyse performance and optimise marketing campaigns accordingly.</li><li>Proficiency in digital marketing, CRM platforms (ideally HubSpot), and marketing automation tools. Additional experience with SAP, Power BI, DocuWare, Google Analytics, or Hootsuite would be advantageous.</li></ul>What's on Offer:<ul><li>Salary of up to £80K DOE</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuODQ1MjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Project Accountant <h3>Job opportunity : Financial Project Accountant</h3><h3>Robert Half are excited to be partnering on a retained basis with Keynvor MorLift Ltd in their search for a permanent Project Accountant.</h3>Location: FalmouthAre you a highly motivated and resourceful individual with a strong background in project accounting? KML, a dynamic and rapidly growing UK-based integrated marine contractor, is seeking a talented Financial Project Accountant to join our expanding Finance Team.KML operates worldwide, offering a range of services from marine civil engineering and salvage to offshore energy installations, including offshore wind and tidal/wave energy converters. As a company with a strong legacy and diverse portfolio, we pride ourselves on our rapid growth across various sectors, and we're looking for a skilled individual to help us drive this success forward.About the Role:In this exciting and fast-paced role, you will provide essential financial and commercial administration support to the Finance Manager and wider team. Your ability to work under pressure, meet tight deadlines, and maintain a proactive, resourceful attitude will be key to your success. We're looking for someone with strong financial and commercial acumen, excellent organisational skills, and the ability to thrive in a dynamic, project-driven environment.Key Responsibilities:<ul><li>Project Budget Management: Monitor and manage project budgets, ensuring alignment with company objectives and client requirements.</li><li>Cost Forecasting & Tracking: Prepare and track project cost forecasts, manage overhead spending, and identify potential cost overruns or savings.</li><li>Financial Reporting & Reconciliation: Reconcile project budgets with actual expenses and analyse variances, providing detailed financial insights to the team.</li><li>Cost Analysis: Track project costs (labour, equipment, materials, subcontractors) and develop detailed cost analysis reports for project managers and stakeholders.</li><li>Foreign Exchange Monitoring: Monitor the impact of foreign exchange on international projects and hedge risks where applicable.</li><li>Escalation Management: Manage unforeseen cost escalations due to events such as weather or regulatory changes.</li><li>Collaborative Support: Work closely with the Management Accountant and Finance team to resolve queries and provide necessary financial information.</li><li>Process Improvement: Contribute to the continual improvement of financial processes, with a focus on cost controls and management reporting.</li><li>Financial & Operational Reporting: Support the production of monthly financial and operational reports.</li><li>Data Analysis: Analyse data, labour rates, depreciation, and overhead costs to recommend performance improvements.</li></ul>Personal Qualities:<ul><li>Highly confident, logical, and proactive with exceptional numeracy skills.</li><li>Diligent and accurate with strong time management and prioritisation abilities.</li><li>Flexible and adaptable, able to thrive in an entrepreneurial, fast-paced marine environment.</li><li>Strong communication skills and ability to work both autonomously and as part of a team.</li></ul>What We're Looking For:<ul><li>Qualifications: ACCA, CIMA, or similar qualification.</li><li>Experience: Hands-on experience in a project-based organisation, particularly in financial project accounting.</li><li>Skills: Strong knowledge of project accounting principles, proficiency in Microsoft Office (especially Excel), and excellent computer skills.</li><li>Industry Experience: While experience in marine contracting is advantageous, it's not essential.</li></ul>Why KML?<ul><li>Competitive salary of £45,000- £60,000 DOE.</li><li>Annual holiday entitlement of 28 days, including bank holidays.</li><li>Enrolment into the company pension scheme.</li><li>Option to join the company private medical scheme after six months.</li><li>A focus on personal and professional development, with a tailored training plan to help you grow.</li></ul>Hours:<ul><li>Full-time role (5 days a week, office hours from 8:00 am to 6:00 pm, flexible as needed to accommodate your workload).</li></ul>Join Our Team:If you're looking to grow in a forward-thinking, rapidly expanding company with exciting prospects, please reach out.0117 993 5404 / 07855 848 545 Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW5keS5Ucm91cC4zMjg3My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Risk and Compliance Manager Risk and Compliance Manager - £65,000 - £79,000 + bonus - London (Hybrid)Robert Half are working with a global consulting client that are looking to hire at Manager level within their Risk and Compliance division.This is great opportunity for candidates with previous Consulting/Professional Services experience within Risk and Compliance Required experience <ul><li>Experience of delivering regulatory projects; including but not limited to any of the following areas:</li></ul><ol><li>Consumer Duty & Conduct Risk</li><li>Governance Design & Review</li><li>Compliance Monitoring testing</li><li>Operational Risk & Resilience</li><li>Risk & Controls transformation</li><li>Anti-Financial Crime, Lender Due Diligence</li></ol><ul><li>Lead regulatory impact assessments and gap analysis.</li><li>Design and support compliance functions (e.g., Compliance Assurance & effectiveness)</li><li>Design, implement and support risk & compliance frameworks, as well as remediation programmes.</li><li>Policy and procedure assessment, development, and/or implementation.</li><li>Undertake independent audit and impact assessments of risk and compliance functions.</li><li>Risk and control automation, development, and implementation.</li><li>Regulatory mapping to business products, controls, and risks.</li><li>Regulatory examination support e.g., independent assurance reports, interview preparation, programme management, response drafting.</li><li>Past business and suitability reviews.</li><li>Design and review governance arrangements.</li></ul> Key responsibilities <ul><li>Lead the delivery, people and management of client engagements within the risk and compliance solution</li><li>Manage the successful delivery of larger client projects end-to-end, to time, quality, and budget, effectively delegate tasks to team members and take ownership of the delivery and quality of team members' work whilst leading client relationships.</li><li>Create development opportunities for all team members through meaningful assignments.</li><li>Develop a high-performing, diverse team that delivers exceptional client service and value.</li></ul> Risk and Compliance Manager - £65,000 - £79,000 + bonus - London (Hybrid) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjcyMTE5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Auditor - Senior Consultant Senior Consultant - Internal Audit, Controls/Risk advisory - London, Hybrid - £50k-£60k DOE Robert Half are working with a Global Consulting client and are looking to hire at Senior Consultant level within their Internal Audit function. This is a fantastic opportunity to work with a market leading organisation who work with the majority of high profile FS clients in London. The Senior Consultant has direct, client-facing engagement responsibilities. Serving as both role model and trainer, the Senior Consultant demonstrates the attributes of excellent client service and assists team membersin developing technical and professional competency. The Senior Consultant leans to identify areas of risk and opportunities to improve business processes. This is a Hybrid role and would be ideal for someone who has 3+ years of working in Audit or Controls/Risk advisory within a Consulting environment. Key Responsibilities <ul><li>Reviewing, documenting, evaluating and testing operational and financial controls in a wide range of environments</li><li>Communicating control strengths and weaknesses to the client or internal audit engagement team and developing effective solutions</li><li>Ensuring timely completion of assigned project phases</li><li>Applying and understanding of business processes and technical skills to successful completion of project assignments</li><li>Business Process Controls Advisory support</li><li>Documentation of processes </li><li>Identifying risks and controls (financial, operational/compliance risks & controls),</li><li>Testing design and operating effectiveness of controls, identification of issues and gaps in process and documenting and agreeing a plan for remediating.</li></ul> Required experience <ul><li>Understanding of current accounting (GAAP) and auditing (GAAS) principles</li><li>Understanding of internal control concepts (COSO, COBIT)</li><li>Internal Audit and/or External Audit</li><li>Knowledge of auditing processes and methodologies, including flowcharting</li><li>Knowledge of Sarbanes-Oxley Act provisions and methodologies for achieving compliance</li><li>Previous consulting experience</li><li>Prior project management and supervisory skills</li></ul> Senior Consultant - Internal Audit, Controls/Risk advisory - London, Hybrid - £50k-£60k DOE Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjg2NjE2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Principal Client Accountant Principal Client Accountant - Hybrid Role (1 Day in East or West Midlands Office)We are seeking an experienced and confident Principal Client Accountant with expertise in service charge accounting to join our dynamic team. This role is ideal for a proactive professional who thrives in a fast-paced, process-driven environment and is ready to lead, mentor, and upskill a growing team. With one day per week in either our East or West Midlands office, this is an excellent opportunity for someone looking to make a real impact.<h3>Key Responsibilities:</h3><ul><li>Deliver high-quality client accounting services with a strong focus on service charge reconciliations, transitions (buying/selling properties), and financial reporting.</li><li>Act as the go-to expert on service charge complexities, ensuring accuracy and compliance.</li><li>Oversee financial transitions, ensuring smooth onboarding and offboarding of properties.</li><li>Mentor and empower the accounting team, enhancing their technical knowledge and confidence.</li><li>Develop and implement best practices to improve efficiency and financial accuracy.</li><li>Handle complex client queries and push back where necessary, balancing stakeholder demands with realistic expectations.</li><li>Ensure all processes align with regulatory requirements and industry best practices.</li><li>Win new work and play a key role in setting up client accounts.</li><li>Collaborate closely with property managers, finance teams, and senior stakeholders.</li></ul><h3>Skills & Experience Required:</h3><ul><li>Extensive experience in service charge accounting, including transitions and reconciliations.</li><li>Proven leadership, mentoring, and team development abilities.</li><li>Ability to work in a demanding, high-pressure environment while maintaining accuracy.</li><li>Strong stakeholder management skills, capable of pushing back where needed.</li><li>Proactive and commercially minded, with the ability to win work and establish best practices.</li><li>Strong process-driven mindset with excellent attention to detail.</li><li>Experience in financial systems.</li><li>Exceptional communication and problem-solving skills.</li></ul><h3>What We Offer:</h3><ul><li>A robust and structured work environment with opportunities for career progression.</li><li>A hybrid working model with flexibility.</li><li>A key role in shaping and improving accounting processes.</li><li>Competitive salary and benefits package.</li></ul>If you're an experienced service charge accountant looking for a challenging yet rewarding role where you can lead, influence, and grow, we'd love to hear from you!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hldG5hLnBhcm1hci42NjM2OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Customer Success Manager <h1 class="text-2xl font-bold mt-1 text-text-200"> </h1>Robert Half has partnered with a leading cyber security firm, in search of a Customer Success Manager to join the team. They specialise in providing managed services alongside defensive and offensive security solutions, helping organisations future proof their cyber defences and achieve genuine security improvements.<h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Role Overview</h3>We are seeking an experienced Customer Success Manager to join the team in their Acton office, London. This role focuses on nurturing and maintaining strong relationships with existing client base, ensuring service excellence, and acting as the bridge between the technical teams and clients.<h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Key Responsibilities</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Serve as the primary point of contact for assigned clients, building and maintaining strong relationships through regular engagement and face-to-face meetings</li><li class="whitespace-normal break-words">Coordinate internal resources to ensure timely delivery of services and swift resolution of client issues</li><li class="whitespace-normal break-words">Manage and contribute to market insights content</li><li class="whitespace-normal break-words">Drive client satisfaction and retention through proactive relationship management</li><li class="whitespace-normal break-words">Act as an internal advocate for client needs and ensure service delivery meets expectations</li><li class="whitespace-normal break-words">Organise and participate in regular client check-ins and social engagements</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Required Skills & Experience</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Proven experience in a customer-facing role</li><li class="whitespace-normal break-words">Strong interpersonal skills with the ability to build and maintain relationships at all levels</li><li class="whitespace-normal break-words">Excellent written and verbal communication skills</li><li class="whitespace-normal break-words">Ability to understand and communicate complex technical concepts to non-technical stakeholders</li><li class="whitespace-normal break-words">Strong project management and organisational abilities</li><li class="whitespace-normal break-words">Experience in or understanding of the cybersecurity industry is advantageous</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Ideal Candidate Profile</h3>We're looking for someone who:<ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Takes an empathetic approach to client relationships</li><li class="whitespace-normal break-words">Maintains a strong focus on customer service excellence</li><li class="whitespace-normal break-words">Can bring fresh ideas while working within established frameworks</li><li class="whitespace-normal break-words">Is comfortable with both strategic thinking and hands-on client management</li><li class="whitespace-normal break-words">Is a proactive problem-solver with a client-first mindset</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Package & Benefits</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">25 days annual leave plus your birthday off</li><li class="whitespace-normal break-words">4 days paid volunteering leave</li><li class="whitespace-normal break-words">Comprehensive pension scheme</li><li class="whitespace-normal break-words">Flexible hybrid working arrangement (minimum 1 day in office)</li><li class="whitespace-normal break-words">Modern office space in Acton, London</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">How to Apply</h3>If you're passionate about customer success and ready to make a significant impact in the cybersecurity industry, we'd love to hear from you. Please submit your CV detailing your relevant experience and why you'd be perfect for this role.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNzQzNTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Customer Service Assistant CUSTOMER SERVICE ASSISTANT - UP TO £15/HR - TEMP TO PERM OPPORTUNITY - ASAP START DATE - WALLINGFORD - ON-SITERobert Half are thrilled to be working with a fantastic company in Wallingford that are looking for a full-time Customer Service Assistant to join the team ASAP with the opportunity of temp to perm!Responsibilities:<ul><li>To liaise with the Company's Customers by telephone and in writing.</li><li>To review and process incoming orders ensuring quantities and pricing is correct</li><li>To respond to enquiries about the Company's service and products.</li><li>Offer additional or alternative products to the customer as and when applicable.</li><li>Build customer relationships by taking ownership of calls and ensuring the customers' needs are always met or exceeded.</li><li>Manage data entry via the CRM System.</li><li>Ad hoc duties required by the Customer Service Manager. </li></ul>Requirements:<ul><li>SAP experience.</li><li>Experience in a customer service role.</li><li>Comfortable speaking on the phone.</li><li>Excellent communication skills. </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTIyNzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Customer Service Coordinator Robert Half are working with a business based in Wallingford, who are looking for a Customer Service Coordinator to join the team. The successful candidate will be responsible for managing customer orders, handling enquiries, and ensuring seamless stakeholder communication both internally and externally. This a fast-paced and high-volume environment and would suit someone with experience.This is a fully office-based role, paying up to £29,000 DOE.Key Responsibilities:<ul><li>Process customer orders accurately and efficiently using SAP</li><li>Manage a high volume of customer enquiries via email and phone, ensuring timely responses and resolutions</li><li>Coordinate with internal teams, including sales, logistics, and finance, to facilitate smooth order fulfilment</li><li>Maintain strong relationships with external stakeholders, ensuring a high level of customer satisfaction</li><li>Prioritise and manage multiple tasks within a shared inbox and busy phone line</li><li>Identify and resolve customer issues, escalating where necessary to ensure prompt resolution</li></ul>Key Requirements:<ul><li>Proven experience in a fast-paced customer service role</li><li>Strong stakeholder management skills, with the ability to coordinate across multiple teams</li><li>Experience using SAP or a similar ERP system</li><li>Excellent communication and problem-solving abilities</li><li>Ability to multitask and work efficiently under pressure</li></ul>This is an excellent opportunity for a proactive and customer-focused professional to join the team.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMTI1MDQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Customer Service Manager Robert Half is exclusively recruiting on behalf of a well-established global company seeking a Customer Service Manager to lead their European customer service team. In this role, you will oversee the end-to-end order process, ensuring seamless delivery and outstanding customer satisfaction. You will also play a key role in process improvements and managing a team of Customer Service Representatives.Responsibilities<ul data-start="814" data-end="1244"><li data-end="877" data-start="814">Leading and managing the European customer service team</li><li data-start="878" data-end="955">Overseeing customer orders, deliveries, and finished goods continuity</li><li data-end="1026" data-start="956">Acting as the first point of contact for sales support queries</li><li data-start="1027" data-end="1118">Monitoring and analysing key customer service metrics to drive process improvements</li><li data-start="1119" data-end="1162">Managing MRP systems such as Oracle</li><li data-start="1163" data-end="1244">Collaborating with internal teams to ensure exceptional service standards</li></ul> Requirements <ul data-start="1270" data-end="1754"><li data-end="1351" data-start="1270">Proven leadership experience in a customer service role (minimum three years)</li><li data-start="1352" data-end="1426">Experience in a manufacturing or logistics environment (preferred)</li><li data-end="1500" data-start="1427">Strong understanding of MRP systems (Oracle experience preferred)</li><li data-end="1642" data-start="1501">Excellent communication skills, with fluency in English (additional languages such as German, Dutch, Romanian, or Italian are a plus)</li><li data-end="1754" data-start="1643">A proactive, customer-focused mindset with the ability to identify and act on opportunities for improvement</li></ul> What's on Offer? <ul data-start="1784" data-end="1997"><li data-end="1820" data-start="1784">Competitive salary up to £50,000</li><li data-start="1821" data-end="1880">Wigan-based role with a well-established global company</li><li data-start="1881" data-end="1939">Opportunity to lead a team and drive meaningful change</li><li data-end="1997" data-start="1940">Work in a dynamic manufacturing/logistics environment</li></ul>If you are a driven and experienced Customer Service Manager looking to take the next step in your career, apply today.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi44ODgxNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Technical Customer Support Executive Robert Half have partnered exclusively with a growing scale up SaaS business within the Gaming Systems industry. My client is looking for an entry level technical support assistant. You will be joining a quickly growing company working in the land based gaming systems industry. They are the UK's leading independent system supplier, installed across 300 sites, having processed over £1bn+ in tito transactions.In this role, you will join the exisiting technical support team of 2 people. Main responsibilities include answering support calls, troubleshooting common issues, directing customers to user guides and support resources. My client is looking for someone with an aptitude to learn, and a passion for technology.Desirable skills:<ul><li>Phone communication</li><li>Organisation</li><li>Some technical experience / understanding of systems</li><li>Quick Learner</li><li>Adaptable</li><li>Experience with Jira Service Desk</li></ul> Salary: up to £27,000 p. My client offers hybrid working from their Stockport offices. Within this role, there is the opportunity to learn from a team of experienced professionals and put your stamp on the way the support team is ran. Progression opportunities over time if the candidate becomes a product expert and embedded within the team. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjE0OTA1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Business Analyst Business Analyst - Service Delivery Location: LondonAbout the Company: With over 30 years of experience in clearing exchange-listed derivatives, our company has established itself as a trusted partner in the global financial markets. Founded in 1993 to support traders in London, we now serve clients worldwide through offices in London, Hong Kong, Chicago, and Kolkata. Our integrated, around-the-clock service approach ensures tailored solutions and exceptional service for our clients.The Opportunity: We are seeking an experienced and detail-oriented Business Analyst to join our Service Delivery team. This client-facing role will involve conducting functional and technical analysis, driving business process improvements, and ensuring the successful execution of key projects. The ideal candidate will possess strong analytical and strategic thinking skills, with the ability to collaborate effectively across various stakeholders.Key Responsibilities:<ul data-end="1887" data-start="1112"><li data-start="1112" data-end="1195">Extract and analyse data from ION XTP to meet client and internal requirements.</li><li data-start="1196" data-end="1303">Perform business analysis for integration projects, reporting systems, and process-related initiatives.</li><li data-end="1413" data-start="1304">Identify and implement process improvements while maintaining high standards of data quality and control.</li><li data-end="1533" data-start="1414">Research new technologies, evaluate third-party tools, and contribute to the technical direction of the department.</li><li data-start="1534" data-end="1655">Collaborate with stakeholders to define business requirements, manage project priorities, and ensure timely delivery.</li><li data-end="1741" data-start="1656">Maintain compliance with operational risk frameworks and regulatory requirements.</li><li data-start="1742" data-end="1887">Ensure that all delivered systems meet production standards and are fully documented for seamless handover to business and support functions.</li></ul>Skills and Experience Required:<ul data-end="2648" data-start="1927"><li data-start="1927" data-end="2035">Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.</li><li data-start="2036" data-end="2188">Proven experience as a Business Analyst or similar role, with strong knowledge of business process analysis, data management, and reporting systems.</li><li data-start="2189" data-end="2265">Familiarity with the clearing business and its operational requirements.</li><li data-end="2306" data-start="2266">Proficiency in C++, SQL, and Python.</li><li data-start="2307" data-end="2414">Experience with business analysis tools, project management software, and data visualisation platforms.</li><li data-end="2505" data-start="2415">Strong communication and stakeholder management skills, with client-facing experience.</li><li data-end="2588" data-start="2506">Ability to work independently and collaboratively in a fast-paced environment.</li><li data-end="2648" data-start="2589">Knowledge of ION XTP is advantageous but not essential.</li></ul>Why Join Us?<ul data-start="2669" data-end="2895"><li data-end="2733" data-start="2669">Be part of a global leader in the listed derivatives market.</li><li data-start="2734" data-end="2817">Collaborate with a highly skilled team in a dynamic and fast-paced environment.</li><li data-start="2818" data-end="2895">Drive innovation and contribute to the continuous growth of our business.</li></ul>If you are a motivated and analytical professional looking to advance your career in financial services, we encourage you to apply.Salary - £80,000 to £120,000 including bonus and benefits.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4zMzQzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Head of Operational Resilience Robert Half is looking for an experienced Head of Operational Resilience to join our team and support a prestigious global consulting firm on various high-profile assignments within the financial services sector.This contract opportunity offers the chance to make a tangible impact by driving operational resilience initiatives across complex, large-scale projects. Contract Details<ul><li>Day Rate: Competitive, via PAYE (employer's NI and tax deducted at source, unlike umbrella companies and no umbrella company admin fees).</li><li>Location: Hybrid working with some time required on-site in London, c.2-3 days on site.</li><li>Duration: 6-12 months, with potential for extension.</li></ul> As the Head of Operational Resilience, you will work closely with senior stakeholders to design, implement, and embed robust resilience frameworks for the consulting firm's financial services clients. This role focuses on ensuring compliance with global regulations such as DORA, FCA, PRA, and MAS, while safeguarding critical business services and building sustainable resilience strategies.Key Responsibilities<ul><li>Previous experience within the financial services sector is essential.</li><li>Lead the development and implementation of operational resilience frameworks for financial services clients.</li><li>Identify and map Important Business Services (IBS), establish impact tolerances, and conduct scenario testing.</li><li>Ensure alignment with global regulatory frameworks, including DORA and FCA guidelines.</li><li>Support the business in designing and embedding robust Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.</li><li>Oversee third-party risk management processes, ensuring alignment with resilience objectives.</li><li>Collaborate with cross-functional teams and senior stakeholders to embed resilience practices into day-to-day operations.</li><li>Deliver training and awareness programmes to promote operational resilience understanding.</li><li>Provide strategic insights and reporting to senior leadership, regulators, and clients.</li></ul> Key Skills and Experience:<ul><li>Previous experience within the financial services sector is essential.</li><li>Deep knowledge of operational resilience frameworks, including IBS mapping, impact tolerances, and scenario testing.</li><li>Strong understanding of regulatory standards, such as DORA, FCA, and PRA.</li><li>Proven experience managing third-party risk and delivering BCP and DR strategies.</li><li>Excellent communication skills and the ability to engage with senior stakeholders and regulators.</li><li>Relevant certifications (e.g., MBCI, ISO 22301, IRM) are advantageous.</li></ul> Please note, if successful, you will be required to undergo financial and criminal vetting checks.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS42NjIxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Financial Controller Are you a seasoned financial professional with a strong technical accounting background? Looking for an interim opportunity where you can make an immediate impact in a high-performing financial services business? If so, we want to hear from you!Our client, a leading financial services company based in Leeds, is seeking an Interim Financial Controller to oversee and manage three sets of accounts on a month-to-month basis. This pivotal role will support the finance team with the preparation for the year-end audit and ensure accurate and timely reporting throughout the engagement period.<h3 id="the-role">The Role</h3>Reporting to the FD, you will:<ul><li>Oversee and manage the financial accounts for three distinct entities within the organisation.</li><li>Ensure monthly financial closing processes are completed accurately and on schedule.</li><li>Provide hands-on support in preparing for the year-end external audit, including ensuring compliance with relevant standards and audit-readiness.</li><li>Maintain and refine technical accounting processes to align with industry best practices.</li><li>Deliver financial reporting and analysis to inform strategic decision-making.</li><li>Act as a key advisor within the finance team, sharing expertise and ensuring adherence to accounting and regulatory standards.</li></ul><h3 id="the-ideal-candidate">The Ideal Candidate</h3>To succeed in this role, you will need:<ul><li>Proven technical accounting expertise with a solid understanding of IFRS and/or UK GAAP.</li><li>A professional qualification such as ACA, ACCA, or CIMA (or international equivalent).</li><li>Extensive experience in financial accounting and reporting, preferably within the financial services sector.</li><li>A track record of successfully preparing accounts for year-end audits.</li><li>Strong organisational skills with the ability to prioritise and manage multiple sets of accounts.</li><li>A proactive and solution-oriented approach to problem-solving.</li><li>Excellent communication skills to effectively liaise with internal and external stakeholders.</li></ul><h3 id="whats-on-offer">What's on Offer?</h3><ul><li>A dynamic and fast-paced working environment.</li><li>A hybrid working environment.</li><li>The opportunity to work with a respected financial services organisation.</li><li>Competitive daily or monthly rate, based on experience and expertise.</li></ul><h3 id="next-steps"> </h3>About Robert Half At Robert Half, connecting skilled talent with leading companies is at the heart of what we do. With our deep expertise in finance and accounting staffing, we're here to support your career and business goals.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c3RlcGhhbmllLmRhd3Nvbi42MjA4My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Financial Analyst Robert Half Financial Services has partnered with a large financial services firm, based in the City of London, to hire a Finance Analyst. The Finance Analyst will work in a Small team to provide comprehensive analytical and commercial support to the team and the business. The PersonThe successful Finance Analyst for this large financial services firm, based in the City of London will have 2-5 years of experience working with large data sets and dashbaord tools. Financial services experience is advantageous but not essential for this role. The FirmMy client is a large, listed financial services firm based in the City of London. Salary and BenefitsThe successful Finance Analyst for this financial services firm, based in the City of London, will receive a salary of £60,000-£70,000 (highly dependent on experience), plus bonus and benefits. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U2FsaW1hLkl6YWdhcmVuLjM0Mzk0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Finance Manager Robert Half are recruiting a Finance Manager to join the rapidly growing UK arm of a professional services firm based in central London. The Finance Manager will work in a small team and will report directly to an impressive Director of Finance. This is a broad role that will include reviewing accounts but need the finance manager to get involved in preparation from time to time. The PersonThe successful Finance Manager for this City of London based professional services firm will be an ACA or ACCA qualified accountant with several years of experience within general practice. An understanding of consolidation and IFRS or FRS 102 will be highly advantageous for this role. Above all, the Finance Manager must be comfortable liaising with clients. The FirmMy client is a small but rapidly growing professional services firm based in the City of London. They have a global presence and are currently growing the small London team. The firm operates a very flexible hybrid working policy. Salary & BenefitsThe successful Finance Manager for this City of London based professional services firm will receive a salary of £70,000-£75,000 (highly dependent on experience) plus bonus and benefits. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U2FsaW1hLkl6YWdhcmVuLjYxMjEyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

IT Support Engineer IT Support Engineer - Leading IT Services Provider (Central London)About Us: We are a trusted provider of IT services in Central London, specialising in delivering tailored IT solutions to clients in various sectors, including healthcare. Our commitment to reliable and efficient IT services encompasses hardware and software support, networking, security, and disaster recovery.The Role: We're seeking an experienced and proactive IT Support Engineer to join our dynamic team. You'll play a crucial role in maintaining and optimising clients' IT infrastructure, providing end-user support, and driving key projects across network management, cloud solutions, and security.Key Responsibilities:<ul><li>Network Management: Monitor network performance, enforce security standards, and manage services like file sharing and Active Directory.</li><li>IT Support: Provide 1st and 2nd line support, including VIP support, troubleshooting hardware and software issues, and maintaining IT systems.</li><li>Cloud & Vitalisation: Manage and maintain cloud platforms (Azure AD, Office 365) and virtual environments (Hyper-V).</li><li>IT Health & Safety: Ensure safe installation and maintenance of IT equipment and compliance with government guidelines.</li><li>Documentation: Maintain accurate records of equipment, processes, and incidents while updating the IT knowledge base.</li><li>Mentorship: Provide guidance to apprentices when required.</li></ul>What We're Looking For: To succeed in this role, you'll need:<ul><li>Experience: 3+ years in IT support roles, managing desktop, server, and cloud environments in Windows-based infrastructure.</li><li>Education: A 2.1 BSc in a relevant STEM field.</li><li>Certifications: Relevant IT vendor qualifications (e.g., Microsoft, CompTIA).</li><li>Technical Skills: Strong knowledge of TCP/IP, Office 365, Hyper-V, Powershell scripting, VoIP systems, and ITIL processes.</li><li>Soft Skills: Excellent communication, organisational skills, and the ability to remain calm under pressure.</li><li>Physical Capability: Ability to handle IT equipment up to 20kg.</li></ul>Why Join Us? Join a supportive team that values innovation and expertise. You'll work on diverse projects, build strong client relationships, and contribute to the continued success of our company.Salary - £30,000 - £35,000 including salary and benefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4xMTAzOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Financial Controller Robert Half Finance and Accounting are currently looking to recruit a Financial Controller to join a well established Professional Services company experiencing huge growth based near central Bristol. For the right person the client is offering a very competitive:£70,000 - £75,000 plus bonus, hybrid remote working and wider benefits package Role responsibilities will include but not limited to:<ul><li>Responsible for ensuring the completion of monthly management accounts, in line with Group deadlines</li><li>Preparation of annual financial budgets and periodic forecasts for P&L, balance sheet and cashflow</li><li>Responsible for the integrity of the balance sheet through regular monthly reconciliations and reviews</li><li>Management of the finance team</li><li>Ensure the business follows all required internal procedures and legislation</li><li>Work with wider finance team to standardise and streamline operations through process and systems changes</li><li>Manage the annual audit, liaising with the external auditors and other stakeholders</li><li>Develop and maintain strong working relationships with the wider finance team to provide a seamless customer-focused service to the business</li><li>Maintain and develop commercially focused management reporting (sales, orders, purchases, stock etc) from Excel prototype to supported IT solution</li><li>Support in improving the quality of commercial insight / commentary of business performance and developing "business partnering" capability</li><li>Support direct manager and MD in evaluating business initiatives / commercial proposals</li></ul> Person specification:<ul><li>CIMA/ACCA/ACA Qualified with degree in relevant discipline desirable</li><li>5+ years' post qualification experience within an accounting / commercial finance role</li><li>Experience of team management</li><li>Strong working knowledge of Excel and PowerPoint</li><li>Ability to work collaboratively, co-operatively and productively with others both within finance and cross functionally</li><li>Self-motivated individual with strong customer focus</li><li>Excellent written and verbal communication skills</li><li>Strong interpersonal skills being able to communicate and influence across all levels of the business</li><li>Ability to prioritise tasks and work under pressure without direction</li></ul> For the right person the client is offering a very competitive:£70,000 - £75,000 plus bonus, hybrid remote working and wider benefits package Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/VG9tLk1vcmdhbi4yNTQzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Systems Accountant We are delighted to be working with an industry-leading organisation in their search for a talented Systems Accountant. This is a unique opportunity for an experienced professional with a background in management accounting to join a dynamic implementation team, driving projects and delivering exceptional results with the cutting-edge CODAS ERP system.The RoleAs a Business Implementation Analyst, you'll play a key role in implementing the CODAS application for new and existing customers. This end-to-end ERP solution is central to the operations of Energy and Liquid Fuel businesses. You'll work closely with clients, providing hands-on support, training, and documentation, while also acting as a subject matter expert to drive continuous improvement.Key responsibilities include:<ul><li>Leading new customer implementations and functionality rollouts for existing clients.</li><li>Delivering end-user training and creating detailed documentation.</li><li>Becoming a CODAS subject matter expert, advising clients and internal teams.</li><li>Driving continuous improvement across processes and implementations.</li><li>Providing a professional and enthusiastic service in all client interactions.</li></ul>This role will also require occasional travel to client sites, including trips abroad within Europe, offering variety and opportunities to work directly with customers.About YouWe're seeking candidates who can bring their management accounting expertise into a customer-facing role, ideally with experience as a super user of accounting software or as a trainer for new system users.Essential attributes include:<ul><li>Management accounting experience.</li><li>Experience leading multiple projects simultaneously.</li><li>Strong communication skills, both written and verbal.</li><li>A desire to become an expert in a complex application and deliver client success.</li><li>Flexibility to travel when required.</li></ul>Desirable attributes include:<ul><li>AAT or CIMA qualifications.</li><li>Experience in the Oil or LPG downstream distribution industry.</li><li>Previous work in a software house or experience with project management or business analysis.</li></ul>What's on Offer?This is an exciting opportunity to join a business committed to your professional development, offering extensive training and a clear career path. Alongside this, you'll receive an attractive benefits package, including:<ul><li>Flexible working arrangements.</li><li>Company car or car allowance with fuel benefits.</li><li>Private healthcare for you and your family.</li><li>25 days of annual leave + bank holidays.</li><li>Generous pension scheme and life insurance.</li><li>Modern, open-plan offices with free parking and great coffee!</li></ul>This is a fantastic role for someone who is ready to take their career to the next level. If you're ambitious, customer-focused, and excited about working with a leading ERP system, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi41NjAyNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Senior Manager - Route to Partner Senior Manager - Route to Partner Location: Northwest London Are you a highly experienced and fully qualified accountant looking for the next step in your career? Do you have the ambition and drive to become a Partner in the short term? If so, this is a rare and exciting opportunity to join a well-established firm of Chartered Certified Accountants & Registered Auditors with a strong reputation built over 50+ years.The Role:I'm seeking a top-level Senior Manager to manage a diverse and dynamic portfolio of clients. You will:<ul><li>Engage directly with clients, attending meetings, taking notes, following up, and ensuring excellent service delivery.</li><li>Lead, mentor, and manage a team of professionals, delegating work effectively.</li><li>Handle audits, taxation, and advisory services, ensuring compliance with UK Accounting Standards and International Auditing Standards.</li><li>Work closely with the Partners to develop the business and progress towards Partnership.</li></ul>The Ideal Candidate:To be considered for this opportunity, you must:<ul><li>Be a fully qualified Chartered or Chartered Certified Accountant.</li><li>Have a minimum of 10 years' experience in a UK public practice firm.</li><li>A general practitioner desired, however specialists in Audit, Tax or Accounts can be considered</li><li>Someone who thrives in a collaborative, 100% office-based environment.</li><li>Possess excellent communication, leadership, and client management skills.</li><li>Have a proactive, positive, and well-organised approach to work.</li><li>Demonstrate a strong working knowledge of UK Accounting Standards, International Auditing Standards, and UK taxation.</li><li>Be computer literate, with experience using accounting software.</li><li>Be currently living in the UK with full working rights.</li></ul>What's on Offer?<ul><li>An excellent salary package tailored to the seniority of the role.</li><li>A clear pathway to Partnership within a well-established and highly regarded firm.</li><li>The opportunity to work with a wide range of clients, including large corporate groups with turnovers exceeding £300M.</li><li>A supportive and professional environment where your expertise and leadership will be valued and rewarded.</li></ul>If you are a highly motivated and experienced accountant ready for this next step, we would love to hear from you.Apply now and take the next step towards Partnership! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QnJhZGxleS5XZWFybi44OTMwNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Manager IT ManagerSurrey/ London Offices £50k -60k + 10-20% Bonus & Benefits Company Overview: Our client is a well-established international Project Management and Construction firm with 25 years of experience in delivering excellence. With offices across Europe, they are committed to providing high-quality solutions to their clients in various industries. As they continue to expand, they are seeking an experienced and proactive IT Manager to oversee and manage their IT operations.Role Overview: The IT Manager will be responsible for overseeing the relationship with the outsourced IT service provider, ensuring the seamless delivery of IT services across the organization. This role will require strategic planning, coordination of IT initiatives, and collaboration with internal stakeholders to align technology with business goals.Key Responsibilities:<ul><li>Oversee and manage the relationship with the outsourced IT service provider.</li><li>Ensure IT services are delivered effectively and align with the company's operational needs.</li><li>Monitor service level agreements (SLAs) and performance metrics to ensure compliance.</li><li>Coordinate IT projects and initiatives, ensuring alignment with business objectives.</li><li>Collaborate with internal stakeholders to assess technology needs and identify solutions.</li><li>Troubleshoot and resolve technical issues in partnership with the service provider.</li><li>Stay informed about industry trends and emerging technologies to recommend improvements.</li><li>Develop, implement, and maintain IT policies and procedures to enhance security and efficiency.</li><li>Prepare and manage the IT budget, ensuring responsible allocation of resources.</li><li>Conduct regular performance reviews of the IT service provider and provide feedback.</li></ul>Key Skills and Experience Required:<ul><li>Proven experience in IT management, preferably within the construction or project management industry.</li><li>Background supporting a Microsoft Cloud based Infrastructure environment</li><li>Strong understanding of IT service management (ITSM) principles and best practices.</li><li>Experience managing outsourced IT service providers and ensuring SLA compliance.</li><li>Excellent project management skills with the ability to prioritize and deliver projects on time.</li><li>Strong problem-solving skills and the ability to resolve complex technical issues.</li><li>Knowledge of IT security principles, risk management, and compliance requirements.</li><li>Familiarity with cloud solutions, infrastructure management, and enterprise applications.</li><li>Excellent communication and stakeholder management skills.</li><li>Budget management experience with the ability to optimize IT spending.</li><li>Willingness to travel across Europe as required.</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>Relevant certifications such as ITIL, PMP, or equivalent are advantageous.</li><li>A minimum of 5 years' experience in a similar IT management role.</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work with an established and growing international firm.</li><li>Dynamic and collaborative work environment.</li><li>Career development and growth opportunities.</li></ul> Surrey/ London Offices £50k -60k + 10-20% Bonus & Benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yOTY2Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Senior Forensic Accountant This newly created Senior Forensic Accountant for a Insurance firm will form a key part of the Finance team for a rapidly growing Insurance firm paying £80,000 to £100,000 depending on experience with a Discretionary bonus, based in the heart of the LondonRoleThis Senior Forensic Accountant will help the Firm scale the finance function, put new processes in place and refine existing ones. This role will work closely with the Forensic Manager to put in providing support for a growing team. Please find a brief outline of the role below.<ul><li>Investigate and assess insured financial losses from inception to settlement.</li><li>Provide support and advice to policy holders in relation to their losses.</li><li>Examine claims forms, policies and endorsements, client instructions and other records to determine coverage in the event of a financial loss.</li><li>Service current clients.</li><li>Build relationships and undertake marketing activities to grow client base.</li><li>Investigate insurance claims by interviewing claimants and witnesses, obtaining official reports, inspecting physical damage, comparing claim information with evidence presented.</li><li>Set loss reserves.</li><li>Perform detailed analysis and review of financial and non-financial information.</li><li>Prepare reports by collecting and summarising information.</li><li>Identify potential litigation when appropriate.</li><li>Present evidence and serve as an expert witness at legal proceedings.</li></ul>ProfileThe Senior Forensic Accountant for this Insurance is ideally for the below<ul><li>A Qualified ACA Accountant Least 3 years in a similar role</li><li>Someone who's worked within an insurance company working on complex cases</li></ul>CompanyThe Senior Forensic Accountant will report into a hugely impressive head of Forensics who is keen to develop people within the team and prides on promoting from within. The Insurance business is having a global presence and a turnover north of 4 billion and plans to double by 2030! The Insurance business is also based in the heart of the insurance district (about 5 minutes away from Liverpool Street)Salary & BenefitsSalary is bench marked £80,000 to £100,000 on experience. Additionally, there is a Discretionary bonus They also have amazing culture and work life balance and are all about internal progression and growth. The business also a great benefit such bonus, private medical, free breakfast, progression plans and much more. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF0dC5CaXJkLjg3MTQxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Financial Controller Controller To £120,000 plus bonus and benefits (5 days a week in the office) My client is a corporate services group based in London growing YoY 20%. They are looking for a commercially minded Controller to support the fractional CFO & Owner overseeing all financial matters and establish company-wide financial objectives, targets, and develop budgets. Responsibilities * Overall responsibility for the finance function of the company * Supervise a team of three staff ensuring all accounting records are kept current and payments to suppliers are kept up to date. * Maintain a rolling cashflow and prepare management accounts on a monthly basis, with cost analysis to show trends. * Create and maintain an executive dashboard with key KPIs for use by the Owner. * Provide a budget update on a quarterly basis to reforecast the business position and provide ad-hoc reports and information when required. * Ensure year end reporting information is provided to our external accountants and ensure regulatory requirements of all statutory bodies are met * Provide and upgrade existing daily, weekly, monthly and yearly reports on the financial performance across the business. * Engage with department heads to understand the cost-base on a granular basis, and then implement a cost-reduction process based on this information. * Work with external advisors to prepare and submit annual Corporation Tax returns and ensure quarterly VAT returns are completed. * Attend weekly Finance meetings, demonstrating the company's financial performance and the finance functions performance to the Board. * Prepare Monthly Management Accounts Pack * Ensure payroll information is delivered to our payroll provider in an accurate and timely manner. To be considered for this newly created Controller you should be a qualified accountant, minimum three years in leadership capacity, strong mix of both financial and management accounting, Knowledge of Xero and Excel and happy with a 5 days in the office in the office (no flex)For more information on this and other fulltime accounting and finance opportunities across the London and Home Counties area, please email Richard Milne - Director, Senior Appointments in the strictest confidence at Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmljaGFyZC5NaWxuZS44ODg4Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Cash & Banking Controller Job Summary: We are seeking a detail-oriented and organised Accounts Cashier to join our client's finance team on a temporary basis. The ideal candidate will be responsible for handling financial transactions, maintaining accurate records, reconciling accounts, and providing exceptional service to internal and external stakeholders. This is an excellent opportunity for someone with strong numerical skills and a keen eye for detail who is looking to contribute to the smooth running of a dynamic organisation.Key Responsibilities:<ul><li>Processing Transactions: Accurately handle incoming and outgoing payments, ensuring all transactions comply with company policies and procedures.</li><li>Cash Handling: Manage daily cash receipts and payments, ensuring proper documentation and reconciliation.</li><li>Reconciliation: Regularly reconcile cash, bank accounts, and other financial records to identify and resolve discrepancies.</li><li>Financial Records: Maintain up-to-date and accurate financial records, invoices, and receipts in compliance with regulatory standards.</li><li>Customer Service: Provide support to customers, clients, or colleagues by addressing payment queries, issuing receipts, or resolving discrepancies in a timely manner.</li><li>Compliance: Adhere to company policies, financial regulations, and best practices in cash handling and record-keeping.</li><li>Reporting: Prepare daily, weekly, or monthly reports related to cash flow, transactions, and account balances for management review.</li><li>Assisting the Finance Team: Support other finance team members with ad-hoc tasks, such as audits, month-end closures, or general administrative duties.</li></ul>Essential Qualifications, Skills, and Experience:<ul><li>Proven experience in a similar role, such as Accounts Cashier, Accounts Assistant, or Finance Assistant.</li><li>Strong numerical and analytical skills with the ability to handle cash and other financial transactions accurately.</li><li>Knowledge of basic accounting principles and bookkeeping practices.</li><li>Proficiency in using accounting software (e.g., Sage, QuickBooks, Oracle) and Microsoft Office applications, particularly Excel.</li><li>Excellent attention to detail and organisational skills.</li><li>Strong communication and interpersonal skills to work effectively with internal teams and external stakeholders.</li><li>Familiarity with handling confidential financial information responsibly.</li></ul>This is a temporary positon and you must be available to start at short notice.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS41MDM4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Financial Controller Financial Controller (5 days in the office)To £120,000 plus bonus and benefits My client is a corporate services group based in London growing YoY 20%. They are looking for a commercially minded Controller to support the CFO & CEO overseeing all financial matters and establish company-wide financial objectives, targets, and develop budgets. <ul><li>Overall responsibility for the finance function of the company, supervision of managing two part-qualified accountants.</li><li>Prepare Monthly Management Accounts Pack.</li><li>Attend weekly board meetings, demonstrating the company's financial performance.</li><li>Provide a budget update on a quarterly basis to re-forecast the business position.</li><li>Ensure year end reporting information is provided for external accountants.</li><li>Ensure regulatory requirements of all statutory bodies are met.</li><li>Maintain a rolling cash flow and prepare management accounts on a monthly basis, with cost analysis to show trends.</li><li>Create and maintain an executive dashboard with key KPIs for use by the CEO.</li><li>Provide and upgrade weekly, monthly and yearly reports on the financial performance across the business.</li><li>Engage with department heads to understand the cost-base on a granular basis, and then implement a cost-reduction process based on this information.</li><li>Work with external advisors to prepare and submit annual Corporation Tax returns and ensure quarterly VAT returns are completed.</li><li>Ensure payroll information is delivered to our payroll provider in an accurate and timely manner.</li></ul>To be considered for this role, you must be happy with 5 days a week in the office, minimum 5+ years PQE, minimum three years in leadership capacity, strong mix of both financial and management accounting. A background in the SME sector, knowledge of Xero and Excel For more information on this and other full-time accounting and finance opportunities across the London and Home Counties area, please email Richard Milne - Director, Senior Appointments in the strictest confidence.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmljaGFyZC5NaWxuZS4yNTcyNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">