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7 results for Client Services in Derby, Derby

Technical Customer Support Executive <p>Robert Half have partnered exclusively with a growing scale up SaaS business within the Gaming Systems industry. <br /><br />My client is looking for an entry level technical support assistant. You will be joining a quickly growing company working in the land based gaming systems industry. They are the UK's leading independent system supplier, installed across 300 sites, having processed over £1bn+ in tito transactions.</p><p>In this role, you will join the exisiting technical support team of 2 people. <br /><br />Main responsibilities include answering support calls, troubleshooting common issues, directing customers to user guides and support resources. My client is looking for someone with an aptitude to learn, and a passion for technology.</p><p><strong>Desirable skills:</strong></p><ul><li>Phone communication</li><li>Organisation</li><li>Some technical experience / understanding of systems</li><li>Quick Learner</li><li>Adaptable</li><li>Experience with Jira Service Desk</li></ul><p> <br /><strong>Salary: up to £27,000 p.<br /><br /></strong>My client offers hybrid working from their Stockport offices. </p><p>Within this role, there is the opportunity to learn from a team of experienced professionals and put your stamp on the way the support team is ran. Progression opportunities over time if the candidate becomes a product expert and embedded within the team. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjE0OTA1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif"> Administrator <p data-start="0" class="" data-end="56"><strong data-start="0" data-end="56">Administrator </strong></p><p data-end="211" data-start="58" class=""><strong data-start="58" data-end="71">Location: </strong>Mountsorrell<br data-end="92" / data-start="89"> <strong data-start="92" data-end="105">Position:</strong> Administrator (Temporary with Potential for Permanent)<br data-start="160" / data-end="163"> <strong data-end="181" data-start="163">Working Hours:</strong> 5 days a week, office-based</p><p data-start="58" class="" data-end="211">Robert Half is recruiting for a business based in Mountsorrell. Who re seeking an enthusiastic and organised Administrator to join their dynamic Service Department. This role will involve coordinating various services, handling customer inquiries, and ensuring that all administrative tasks are efficiently managed. If you're someone who thrives in a fast-paced environment and enjoys providing top-notch customer service, we want to hear from you!</p><p data-end="647" data-start="622" class=""><strong data-start="622" data-end="647">Key Responsibilities:</strong></p><ul data-start="649" data-end="1383"><li data-end="811" class="" data-start="649"><p data-start="651" class="" data-end="811"><strong data-start="651" data-end="676">Service Coordination:</strong> Assist in the scheduling and coordination of services, ensuring that all customer requests are processed accurately and promptly.</p></li><li class="" data-start="812" data-end="967"><p data-end="967" data-start="814" class=""><strong data-end="837" data-start="814">Managing Inquiries:</strong> Act as the first point of contact for customer inquiries, providing assistance or redirecting them to the appropriate department.</p></li><li data-end="1091" class="" data-start="968"><p data-end="1091" class="" data-start="970"><strong data-start="970" data-end="991">Order Processing:</strong> Place orders for required services, equipment, or materials, ensuring timely and accurate delivery.</p></li><li data-end="1226" data-start="1092" class=""><p data-end="1226" class="" data-start="1094"><strong data-end="1122" data-start="1094">Ad-hoc Customer Service:</strong> Provide support for day-to-day customer service issues, responding to emails and phone calls as needed.</p></li><li class="" data-start="1227" data-end="1380"><p data-end="1380" data-start="1229" class=""><strong data-end="1266" data-start="1229">Documentation and Administration:</strong> Maintain accurate records, update systems, and prepare reports to ensure smooth operations within the department.</p></li></ul><p data-end="1414" data-start="1384" class=""><strong data-start="1384" data-end="1414">Key Skills &amp; Requirements:</strong></p><ul data-start="1416" data-end="1979"><li data-start="1416" class="" data-end="1507"><p class="" data-start="1418" data-end="1507">Proven administrative experience, preferably in a service-based or technical environment.</p></li><li data-end="1625" class="" data-start="1508"><p data-end="1625" class="" data-start="1510">Strong communication skills, both written and verbal, with the ability to handle customer inquiries professionally.</p></li><li data-start="1626" class="" data-end="1684"><p data-end="1684" data-start="1628" class="">Excellent organisational skills and attention to detail.</p></li><li class="" data-start="1685" data-end="1764"><p data-end="1764" class="" data-start="1687">Ability to work well under pressure and manage multiple tasks simultaneously.</p></li><li class="" data-start="1765" data-end="1824"><p data-end="1824" class="" data-start="1767">Proficient in Microsoft Office Suite (Excel, Word, etc.).</p></li><li class="" data-start="1825" data-end="1897"><p data-end="1897" class="" data-start="1827">Positive, can-do attitude and a proactive approach to problem-solving.</p></li><li data-end="1979" data-start="1898" class="">Prior experience in the lift or engineering sector is a plus but not essential.</li></ul><p><br /><strong>This is a temporary role with a the possibility to turn perm. You must be available to start at short notice.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4xMjQ4NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Finance Assistant <p><strong>Position: Finance Assistant</strong><br /> <strong>Location:</strong> Huddersfield <br /> <strong>Employment Type:</strong> Full-Time<br /> <strong>Reports To:</strong> Finance Manager</p><p><strong>Salary </strong>- £25,000 - £27,000</p><p><strong>About Us:</strong><br /> At Robert Half, we specialise in connecting skilled professionals with top-tier organisations. Our mission is to bring companies and talented individuals together to drive success. As the world's largest specialised talent solutions firm, we pride ourselves on innovation, integrity, and excellence across all the industries we serve.</p><p>We're currently seeking a motivated <strong>Finance Assistant</strong> to join a growing team within a gorwing services business in Huddersfield. This role is ideal for someone with excellent attention to detail, a proactive mindset, and a desire to contribute to seamless financial operations.</p><p><strong>Key Responsibilities</strong></p><p>Your core duties as a Finance Assistant will include, but are not limited to:</p><ul><li><strong>Invoice &amp; Payment Processing:</strong> Accurately and efficiently process supplier invoices and payments to maintain a steady flow of financial transactions.</li><li><strong>Communication Management:</strong> Handle incoming emails and phone inquiries, resolving issues collaboratively with internal teams and departments.</li><li><strong>Credit Control:</strong> Conduct thorough credit control activities to ensure all debts are collected in a timely manner.</li><li><strong>Customer Data Management:</strong> Update and maintain customer records within databases, ensuring data accuracy and completeness.</li><li><strong>Account Reconciliations:</strong> Perform regular account and system reconciliations to identify and address discrepancies effectively.</li><li><strong>Compliance Adherence:</strong> Process payments in strict alignment with client-specific and organizational protocols.</li><li><strong>Escalation of Issues:</strong> Proactively escalate cases of non-payment or other financial concerns to the Finance Manager.</li><li><strong>Query Resolution:</strong> Respond promptly to inquiries, providing excellent service and maintaining stakeholder confidence.</li><li><strong>General Finance Support:</strong> Provide ad-hoc administrative and financial assistance as needed to support departmental goals.</li></ul><p><strong>Minimum Qualifications</strong></p><ul><li><strong>Education:</strong></li><ul><li>Level 2 AAT qualification or equivalent (preferred, but not mandatory).</li></ul><li><strong>Experience:</strong></li><ul><li>Proven experience in finance or administration, with practical exposure to financial processes.</li></ul><li><strong>Personal Development:</strong></li><ul><li>A strong desire to grow both personally and professionally within the role.</li></ul></ul><p><strong>Knowledge, Skills, and Abilities</strong></p><p><strong>Technical Skills:</strong></p><ul><li>Basic to intermediate proficiency in word processing and spreadsheet software (e.g., Excel, Google Sheets).</li></ul><p><strong>Soft Skills:</strong></p><ul><li>Self-motivated, confident, and capable of working independently.</li><li>Strong team player who actively supports collaborative problem-solving.</li><li>Highly effective communicator, both in writing and over the phone.</li><li>Exceptional attention to detail for accurate financial data and transaction oversight.</li><li>Positive and proactive approach to tasks and challenges.</li></ul><ul><li>Adaptability to meet the company's high ethical standards and align with its culture.</li><li>Willingness to bring a "can-do" attitude to every task, demonstrating focus and determination.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW5kcmV3LlRob21hcy4wMTM5Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Finance Manager <p>Finance Manager | £60,000 - £65,000 | Onsite | No.2 in Finance</p><p>Robert Half is working with a successful and growing business that is looking for a qualified accountant to step into a No.2 finance role. This is a fantastic opportunity for a commercially minded and hands-on finance professional to play a key role in the company's ambitious five-year growth strategy.</p><p>The Role</p><p>This is a highly visible position, working closely with senior leadership to provide accurate financial reporting, strategic insight, and treasury management. In addition to preparing management accounts and forecasts, a significant part of the role involves client-focused reporting, ensuring key stakeholders receive the financial information they need.</p><p>Key responsibilities include:</p><ul><li>Preparing management accounts, forecasts, reconciliations, and KPIs.</li><li>Managing funding partner relationships and treasury operations.</li><li>Producing detailed financial reports for clients, banks, auditors, and the Board.</li><li>Developing controls and systems to support the business's rapid growth.</li><li>Gaining a complete understanding of the business and deputising for the Financial Controller when needed.</li></ul><p>Who We're Looking For</p><ul><li>ACA, ACCA, or CIMA qualified accountant with strong commercial awareness.</li><li>Experience presenting financial information to senior stakeholders.</li><li>A hands-on, organised, and proactive individual who enjoys problem-solving.</li><li>Strong analytical skills with the ability to interpret financial data and provide insights.</li><li>Experience in financial services is beneficial but not essential.</li></ul><p>What's on Offer?</p><ul><li>£60,000 - £65,000 salary.</li><li>A key role in a growing business with a clear five-year strategy.</li><li>Full ownership of financial processes and direct exposure to senior leadership.</li><li>Onsite role in a collaborative and fast-paced environment.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi4zNDM0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Credit Control Clerk <p><strong>Temporary Credit Controller - Dewsbury</strong></p><p>Are you a skilled and detail-oriented Credit Controller looking for your next opportunity? A well-known distribution business based in Dewsbury is seeking a motivated professional to join their team on an ongoing temporary basis. This is an excellent chance to bring your expertise to a dynamic organisation and make a real impact.</p><p><strong>The Role:</strong><br />As a Credit Controller, you'll play a key role in safeguarding the financial health of the business. Your responsibilities will include:</p><ul><li>Proactively managing a portfolio of client accounts to ensure timely payments.</li><li>Conducting credit checks and setting up terms for new accounts.</li><li>Resolving customer queries and discrepancies efficiently.</li><li>Reconciling accounts and preparing detailed reports.</li><li>Liaising with internal teams to address and resolve payment issues collaboratively.</li></ul><p><strong>About You:</strong><br />We're looking for a professional who is:</p><ul><li>Experienced in credit control, with a strong knowledge of financial processes.</li><li>Confident in negotiating payment plans and managing account disputes.</li><li>Proficient in financial systems and Excel (experience with ERP systems is a plus).</li><li>Organised, detail-focused, and capable of working both independently and within a team.</li><li>Available to start immediately and commit to an ongoing temporary assignment.</li></ul><p><strong>Why Join?</strong></p><ul><li>Gain experience working for a highly respected name in the distribution sector.</li><li>Competitive hourly rate reflective of your skills and expertise.</li><li>Opportunity to develop your career in a supportive and collaborative environment.</li></ul><p><strong>How to Apply:</strong><br />If you're ready to take on this exciting role, we want to hear from you! Please get in touch today to discuss your availability and suitability for this Credit Controller position. Don't miss your chance to join a growing business in Dewsbury-apply now!</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c3RlcGhhbmllLmRhd3Nvbi45NzMzNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Property Claims Handler <p><strong>Property Claims Handlers - Temporary - Fully remote - £13 to £22 per hour dependant on experience</strong></p><p>Robert Half is working with a rapidly growing insurance company who are seeking property claims personnel to support with their ongoing growth strategy.</p><p>We have roles at various levels as follows:</p><p><strong>Property Claims Team Leader</strong> - Significant experience of managing property claims from cradle to grave as well as experience of managing a small team</p><p><strong>FNOL Property Claims Handlers (2 roles)</strong> - experience of FNOL Property Claims is essential.</p><p><strong>Property Claims Handlers (4 roles)</strong> - experience of managing property claims from initial call through to settlement.</p><p>These are fully remote roles, initially on a temporary basis for 3 months but with a strong likelihood of extension or conversion to permanent employment. Candidates must have demonstrable property claims experience (commercial or personal), have excellent communication and customer service skills and enjoy working as part of a team.</p><p><strong>Property Claims Handlers - Temporary - Fully remote - £13 to £22 per hour dependant on experience</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay43OTc0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Payroll Clerk <p>Robert Half is partnering with a reputable organisation to recruit a <strong>6-month interim Payroll Officer</strong> based in Wakefield. This hybrid role offers flexibility, requiring <strong>2-3 days in the office</strong> with the remaining days worked remotely. This is an excellent opportunity for an experienced payroll professional to contribute to a supportive and fast-paced team. The hourly rate for this role is £15/HR.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in processing monthly payrolls, ensuring all payments are accurate and compliant with regulations.</li><li>Calculate and process statutory entitlements such as sick pay, back pay, cost adjustments, salary increments, contract changes, redundancy payments, and re-grades.</li><li>Oversee payroll administration for new starters and leavers.</li><li>Ensure full adherence to HMRC (PAYE &amp; NIC) regulations and payroll legislation.</li><li>Manage employee benefits and ensure correct deductions are applied.</li><li>Handle Attachment of Earnings Orders/Direct Earnings Attachments and liaise with relevant agencies regarding payment matters.</li><li>Generate and distribute payroll reports twice monthly, promptly resolving any associated queries.</li><li>Validate payroll data, collaborating with HR and management to rectify discrepancies.</li></ul><p><strong>Essential Criteria</strong></p><ul><li>Proven experience in a payroll function within a fast-paced environment.</li><li>Strong knowledge of payroll processes, legislation, and best practices.</li><li>Excellent customer service skills, with the ability to communicate payroll information clearly to non-payroll colleagues.</li><li>Highly organised, with the ability to prioritise workloads, meet deadlines, and work effectively under pressure.</li><li>Ability to work both independently and collaboratively as part of a team.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMDg4NjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">