66 results for Customer Services in Crawley, West Sussex

Area Sales Manager

London, London
remote
Permanent
45000 - 45000 GBP / Yearly
Robert Half is recruiting on behalf of a leading manufacturer of automotive diagnostics tools and solutions. This global company specialises in cutting-edge products and services, including diagnostic tools and advanced driver-assistance systems (ADAS), with a strong focus on technological innovation, research, and development. For the right candidate, this role offers a salary of up to £45,000, bonus, company van and mobile.The Role:We are seeking a driven and technically proficient Area Sales Manager to expand sales and market share for innovative automotive diagnostic solutions within the London and Kent marketMust have a valid driver's licence as this is a field-based role with a company van and must also be based in or around London and KentResponsibilities:<ul><li>Create and implement sales strategies to meet and exceed sales targets for diagnostic tools across the region.</li><li>Identify and nurture new business opportunities with independent garages, workshops, dealerships, and other automotive aftermarket channels.</li><li>Manage existing customer relationships, ensuring satisfaction and retention.</li><li>Deliver technical product demonstrations and showcase the benefits of the solutions to various stakeholders.</li><li>Conduct training sessions to support optimal product usage and customer awareness.</li><li>Stay updated on automotive technology trends, competitor activities, and industry developments to inform sales efforts.</li><li>Collaborate with internal teams across marketing, technical support, and training for seamless customer service delivery.</li><li>Prepare and present regular sales reports, forecasts, and market data.</li><li>Attend trade shows and industry events to promote products and network effectively.</li><li>Utilise CRM systems to maintain accurate records of interactions and sales activities.</li></ul>Key Requirements:<ul><li>Must have automotive experience.</li><li>Strong technical understanding of modern vehicle systems, electronics, and diagnostics.</li><li>Excellent communication and presentation skills, with an ability to influence stakeholders at all levels.</li><li>Self-motivated and organised, capable of working independently.</li><li>Experience in CRM systems and Microsoft Office Suite.</li><li>Full UK driving licence and willingness to travel extensively across the region.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMTgwMTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-11T17:27:43Z

Customer Service Agent

Slough, Berkshire
remote
Contract
30000 - 35000 GBP / Yearly
Customer Service & Sales Administrator Location: Slough Contract: 12-month Fixed Term Contract Working Pattern: Fully office-based, 5 days per week Salary: £30,000 - £35,000 per annumAbout the RoleWe are seeking a professional, personable, and enthusiastic Customer Service & Sales Administrator to join a growing team within a leading brand. This role plays an important part in delivering exceptional customer service and ensuring operational efficiency across a network of trade, retail, and online customers.Key Responsibilities<ul><li>Order Processing: Receive and process telephone, email, and online orders accurately and efficiently.</li><li>Customer Enquiries: Handle inbound phone and email enquiries, offering product and colour support, order assistance, and resolution of customer issues.</li><li>Communication: Build positive relationships with a diverse customer base through professional, friendly, and informed interaction.</li></ul>What We're Looking For<ul><li>Excellent communication skills, with confidence in speaking to a variety of customers over the phone.</li><li>Strong customer service focus, delivering support in a helpful, knowledgeable, and efficient manner.</li><li>Ability to work well under pressure, maintaining a calm and positive approach in a busy environment.</li><li>IT literate, comfortable using computer-based systems and capable of processing orders efficiently (Microsoft Word experience essential).</li><li>Professional presentation and conduct, representing the brand with courtesy and confidence.</li></ul>Why Join?This is a great opportunity to become part of a highly regarded organisation, known for its commitment to quality, customer experience, and product excellence.To apply, please submit your CV and a brief covering note explaining your suitability for the role. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy45MjQ4MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-28T13:17:36Z

Head of Customer Service

City of London, London
remote
Permanent
10000 - 75000 GBP / Yearly
Head of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally. The Role You will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement. About You * Proven experience leading and scaling Customer Service teams in FinTech or banking/lending. * Track record managing KPIs, SLAs, and service excellence. * Strong communication and leadership skills. * Analytical, proactive, and comfortable in a fast-paced, growth-driven setting. What's on Offer * Competitive salary + performance bonus * Private medical & dental insurance * Enhanced parental leave * Modern Central London officeRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbGlhbS5Ccmlja2hpbGwuNTc0NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-11T09:06:49Z

Oporations Analyst

City of London, London
remote
Permanent
- GBP / Yearly
<h2 data-start="238" data-end="265">Operations Analyst</h2>Location: Remote-first or London (office based) Salary: £26,000-£27,000 Bonus: Performance-linked, with potential to earn an extra £2,000+ annually Business Tagline: Helping customers stay connected to their financial products<h2 data-start="534" data-end="555">About the Role</h2>We're looking for an Operations Analyst to support the smooth running of our customer and back-office processes. You'll be working across a range of operational tasks-investigating customer cases, verifying financial information, liaising with third parties, and ensuring every customer receives timely, accurate updates.This is a hands-on, detail-focused role ideal for someone who enjoys problem-solving, structure, and delivering a great customer experience within a regulated financial environment.<h3 data-end="1091" data-start="1063">Key Responsibilities</h3><ul data-start="1093" data-end="1906"><li data-start="1093" data-end="1199">Oversee customer cases from start to finish, ensuring each one is handled promptly and professionally.</li><li data-end="1321" data-start="1200">Keep customers informed throughout their enquiry, providing clear communication and setting expectations when needed.</li><li data-end="1436" data-start="1322">Gather and validate information by checking internal systems, digital records, and external financial sources.</li><li data-start="1437" data-end="1563">Contact providers, employers, or relevant third parties by phone or email to request or confirm financial/account details.</li><li data-start="1564" data-end="1663">Document all findings accurately in our CRM and ensure records remain compliant and up to date.</li><li data-end="1794" data-start="1664">Work closely with colleagues in compliance, customer service, and operations to resolve issues or improve workflow efficiency.</li><li data-end="1906" data-start="1795">Identify opportunities to streamline existing processes and contribute to overall operational enhancements.</li></ul><h2 data-start="1913" data-end="1929">About You</h2><ul data-end="2578" data-start="1931"><li data-start="1931" data-end="2002">Motivated by results and committed to delivering high-quality work.</li><li data-start="2003" data-end="2072">Comfortable working independently and managing your own workload.</li><li data-end="2149" data-start="2073">Quick to pick up new platforms, procedures, and regulatory expectations.</li><li data-start="2150" data-end="2234">Able to work under pressure during busier periods without compromising accuracy.</li><li data-start="2235" data-end="2300">Organised, reliable, and able to balance multiple priorities.</li><li data-start="2301" data-end="2398">Confident communicating with customers and external partners in a professional, clear manner.</li><li data-end="2489" data-start="2399">Someone who pays close attention to detail and enjoys investigative, structured tasks.</li><li data-end="2578" data-start="2490">Positive, collaborative, and willing to support the wider operations team when needed.</li></ul><h2 data-end="2625" data-start="2585">Useful Experience (Not Essential)</h2><ul data-end="3098" data-start="2627"><li data-start="2627" data-end="2696">Experience working with high-volume workloads or case management.</li><li data-start="2697" data-end="2793">A background in financial services, banking, insurance, or similar operational environments.</li><li data-end="2889" data-start="2794">Customer service or administrative experience where accuracy and compliance were essential.</li><li data-end="2966" data-start="2890">Familiarity with CRM systems like Salesforce, HubSpot, or similar tools.</li><li data-end="3031" data-start="2967">Exposure to financial products or account tracing processes.</li><li data-end="3098" data-start="3032">No degree required-strong experience and work ethic matter more.</li></ul><h2 data-start="3105" data-end="3129">About the Company</h2><ul data-start="3131" data-end="3565"><li data-end="3265" data-start="3131">A growing financial services organisation focused on helping customers access and understand their financial products more easily.</li><li data-start="3266" data-end="3357">Tech-enabled operations designed to improve speed, accuracy, and customer satisfaction.</li><li data-start="3358" data-end="3487">Supportive, collaborative culture where new ideas are valued and team members have the chance to shape how operations evolve.</li><li data-end="3565" data-start="3488">A blend of financial professionalism and modern, agile working practices.</li></ul><h2 data-end="3596" data-start="3572">Salary & Benefits</h2><ul data-start="3598" data-end="4079"><li data-start="3598" data-end="3658">£26,000-£27,000 base salary depending on experience.</li><li data-end="3723" data-start="3659">Annual performance bonus with potential to earn £2,000+.</li><li data-end="3808" data-start="3724">Choice of fully remote working or hybrid attendance at our London Bridge office.</li><li data-start="3809" data-end="3860">Quarterly in-person team days (travel covered).</li><li data-end="3942" data-start="3861">Career growth opportunities within a scaling financial services organisation.</li><li data-end="4015" data-start="3943">Monthly team socials with opportunities to get involved in planning.</li><li data-end="4079" data-start="4016">UK-based applicants only; we cannot provide visa sponsorship.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjE3Njc0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-08T19:59:13Z

Office Administrator

North London, London
remote
Permanent
25000 - 27000 GBP / Yearly
***Office Administrator ***Robert Half is exclusively partnering with a an organisation in the medical and health industry based in North London. In search for a Office Administrator to join their team. <ul><li>Location: North London </li><li>Salary: £25 000 - £27 000</li><li>On site: 5 days in office </li></ul>The Role:As Office Administrator, you will assist with the day to day running of the office, ensuring smooth operations and supporting the logistics of medical device distribution to hospitals.Responsibilities:<ul><li>Process customer orders and update inventory systems.</li><li>Handle customer orders and coordinate picking, packing & shipping.</li><li>Maintain stock records and conduct inventory checks.</li></ul><ul><li>Respond to customer inquiries via phone and email in a professional and timely manner.</li></ul>Skills & Qualifications:<ul><li>Previous experience in logistics administration and customer service (healthcare/medical devices preferred).</li><li>Proficient in Excel, Word, Outlook</li><li>High level of attention to detail and accuracy</li><li>Ability to work under pressure and manage multiple priorities</li><li>Excellent communication skills.</li><li>NHS procurement knowledge is a plus.</li></ul>Benefits & Perks:<ul><li>Salary - £25 000 - £27 000 P/A</li><li>24 days annual leave (not including bank holidays).</li><li>On the job training and professional development.</li><li>Complimentary gym membership provided after one year of employment.</li><li>Friendly, supportive team environment.</li><li>Modern office facilities.</li><li>Free on-site parking.</li><li>Opportunities for career progression.</li></ul>Please click apply should this role align with your experience. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2xhdWRpYS5ub3ZhaXNnb25jYWx2ZXMuNTgyODYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-26T16:47:12Z

Operations Analyst | Graduate Opportunity

City of London, London
remote
Permanent
- GBP / Yearly
Robert Half has partnered with a market-leading pensions organisation to recruit an Operations Analyst (Pensions). This is a full-time, fully remote opportunity.This role will focus on customer and internal operations, primarily focused on the pension finding process. You'll be ensuring that our customers receive an excellent service when interacting with the organisation, this will include making sure they are kept updated throughout the pension finding process.Responsibilities:<ul data-path-to-node="6"><li>Manage the end-to-end service finding process, ensuring a seamless and efficient experience for all customers.</li><li>Communicate regularly with customers to keep them fully informed of progress regarding their search/request.</li><li>Conduct thorough, independent research to identify and verify the details of relevant third parties and associated schemes.</li><li>Conduct outbound calls and correspondence to external providers and employers to gather necessary information.</li><li>Ensure all customer and process information is accurately recorded, maintained, and communicated.</li><li>Provide constructive feedback on current processes and contribute actively to the ongoing improvement of operational efficiency.</li><li>Be willing to take on various roles and responsibilities as needed across the operations team, demonstrating adaptability and teamwork.</li></ul> Experience: <ul data-path-to-node="13"><li>Recent University Graduate (within the last 1-2 years) with a strong academic background</li></ul><ul data-path-to-node="13"><li>Experience managing a heavy workload or high volume of tasks.</li><li>Experience in a customer service or administrative support role.</li><li>Experience using a CRM such as Salesforce or Hubspot.</li><li>Experience within the pension/finance industry.</li></ul><ul data-path-to-node="11"><li>Proven ability to work independently, managing tasks and responsibilities with minimal supervision.</li><li>Demonstrable experience in quickly learning and adapting to new processes and systems.</li><li>Passionate about providing high-quality customer service.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMTcyNTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-08T22:14:41Z

Grad Opportunity | Operations Analyst

London, London
remote
Permanent
25000 - 28000 GBP / Yearly
Robert Half has partnered up with a fast-growing tech start-up solving a huge problem in the pension industry. Their platform helps give users a clear view of their retirement savings.The role:As an Operations Analyst, you'll sit at the heart of the pension-finding process. You'll be a key part of a small but high-impact team ensuring customers get the support and results they need, quickly, clearly, and accurately.What you'll be doing:<ul><li>Own the end-to-end pension finding journey for customers</li><li>Keep users informed and supported throughout the process</li><li>Research and investigate pension schemes via providers and employers</li><li>Make outbound calls and gather key information</li><li>Keep accurate records and spot ways to improve how they work</li></ul>You're likely a great fit if you:<ul><li>Are super organised, detail-focused, and thrive on structure</li><li>Communicate clearly and confidently</li><li>Can manage your own workload and adapt quickly</li><li>Are happy to roll up your sleeves in a fast-paced, growing company</li><li>Have a customer-first mindset and want to make a real impact</li></ul>Bonus if you have:<ul><li>Experience in customer service, admin, or ops</li><li>Worked with CRM systems like Salesforce or Hubspot (not essential)</li><li>Financial services/pensions knowledge (not essential)</li><li>Experience managing a heavy workload</li></ul>Why should you apply?<ul><li>A role with real ownership and variety</li><li>Career growth in a mission-driven start-up</li><li>Fully remote</li><li>Performance bonus</li></ul>No experience needed, just the right mindset and drive to grow.Ready to help people take back control of their pensions? Apply now and be part of something with purpose and momentum.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuMjczMDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-03T13:15:02Z

Collections Specialist - Czech & Slovak (český a slovenský)

Bracknell, Berkshire
remote
Permanent
30000 - 35000 GBP / Yearly
About the OpportunityOur client, a leading organisation within the IT & software industry, is seeking a highly experienced Czech/Slovak speaking Collections Specialist to join their established EU Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis. Key Responsibilities<ul><li>Manage a portfolio of Czech & Slovakian Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul> About You<ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of Czech & Slovakian & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in Czech/Slovak and English is Essential.</li></ul> What's on Offer<ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul> If you are a results-driven, Czech & Slovakian speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4xODA3Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-21T09:18:54Z

Romanian Billing Specialist (română)

Bracknell, Berkshire
remote
Permanent
30000 - 35000 GBP / Yearly
About the Opportunity Our client, a global organisation within the IT & Software industry, is seeking an experienced Romanian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities. This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience. The ideal candidate will have deep expertise across the Romanian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU. Key ResponsibilitiesOrder Management<ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul> Billing & Invoicing<ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul> Collections & AR Management<ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li><li>Mentor and support junior collection staff on complex cases.</li></ul> Data, Reporting & Compliance<ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul> About You<ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Romanian & UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Romanian and English is essential.</li></ul> What's on Offer<ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul> If you're a results-driven, Romanian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS43MDk2Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-21T09:14:17Z

Collections Specialist - French Speaking (parlant français)

Bracknell, Berkshire
remote
Permanent
30000 - 35000 GBP / Yearly
About the OpportunityOur client, a leading organisation within the IT & software industry, is seeking a highly experienced French speaking Collections Specialist to join their established EU Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis. Key Responsibilities<ul><li>Manage a portfolio of French Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul> About You<ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of French & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in French and English is Essential.</li></ul> What's on Offer<ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul> If you are a results-driven, French speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wNTA4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-21T09:23:55Z

German Speaking Credit Controller (Deutsch)

Bracknell, Berkshire
remote
Permanent
30000 - 35000 GBP / Yearly
Our client, a leading organisation within the IT & software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis. Key Responsibilities<ul><li>Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul> About You<ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of German & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in German and English is Essential.</li></ul> What's on Offer<ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul> If you are a results-driven, German speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from youRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS44NzQzMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-21T09:09:10Z

Billings Controller - Hungarian Speaking

Bracknell, Berkshire
remote
Permanent
30000 - 45000 GBP / Yearly
About the Opportunity Our client, a global organisation within the IT & Software industry, is seeking an experienced Hungarian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities. This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience. The ideal candidate will have deep expertise across the Hungarian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU. Key ResponsibilitiesOrder Management<ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul> Billing & Invoicing<ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul> Collections & AR Management<ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li></ul> Data, Reporting & Compliance<ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul> About You<ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Hungarian & UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Hungarian and English is essential.</li></ul> What's on Offer<ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul> If you're a results-driven, Hungarian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you. nuous improvement, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS42NTk4My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-23T14:35:12Z

Underwriting Assistant

London, London
remote
Contract
150 - 180 GBP / Daily
Robert Half is partnering with a leading travel organisation to recruit an Underwriting Assistant for an initial 12 month fixed term contractResponsibilities:<ul data-start="163" data-end="1541"><li data-start="163" data-end="298">Deliver a high standard of customer service to prospective and existing clients and assist them throughout the application process.</li><li data-end="406" data-start="299">Respond to enquiries efficiently and professionally, ensuring all queries are followed up and resolved.</li><li data-start="407" data-end="484">Liaise with brokers regarding the status of new and renewal applications.</li><li data-start="485" data-end="589">Collect and process application information for new and existing clients within required timeframes.</li><li data-start="590" data-end="733">Ensure applications are complete, verify information before submission to underwriting, and request additional documentation when required.</li><li data-end="845" data-start="734">Prepare renewal invitations, quotations, counter-indemnities, policies, bonds, and other related documents.</li><li data-end="917" data-start="846">Maintain accurate and up-to-date client files and database records.</li><li data-start="918" data-end="1003">Handle membership and bonding enquiries for relevant industry membership schemes.</li><li data-end="1084" data-start="1004">Provide administrative and operational support to senior underwriting staff.</li><li data-start="1085" data-end="1162">Help maintain and service the client portfolio across products or brands.</li><li data-end="1252" data-start="1163">Monitor client declarations to ensure information is received and validated promptly.</li><li data-end="1373" data-start="1253">Review client websites, invoices, and promotional materials for compliance with regulations and policy requirements.</li><li data-end="1454" data-start="1374">Assist with promotional activities related to company products and services.</li><li data-end="1541" data-start="1455">Contribute to wider company activities and support a collaborative team environment.</li></ul>Experience:<ul data-start="1575" data-end="2292"><li data-end="1677" data-start="1575">Background within Underwriting Admin / Assistant positions </li><li data-start="1737" data-end="1815">Experience handling documentation, client data, or application processing.</li><li data-end="1893" data-start="1816">Familiarity with regulatory or compliance-based environments (desirable).</li><li data-end="1951" data-start="1894">Strong communication skills, both written and verbal.</li><li data-start="1952" data-end="2029">High attention to detail and accuracy in verification and record-keeping.</li><li data-end="2086" data-start="2030">Ability to manage multiple tasks and meet deadlines.</li><li data-end="2140" data-start="2087">Strong organisational and time-management skills.</li><li data-end="2209" data-start="2141">Ability to work collaboratively and support senior team members.</li><li data-end="2292" data-start="2210">Proficiency with databases, document preparation, and general office IT systems.</li></ul>Organisation:<ul><li>Initial 12 -month fixed term contract </li><li>4 days per week in the London Office </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMDg2MjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-02T08:42:52Z

Facilities Assistant

London, London
remote
Temporary
12.21 - 12.65 GBP / Hourly
FACILITIES ASSISTANT - UP TO £12.65/HR - LONDON - ONSITE - TEMPORARY ASSIGNMENTRobert Half are thrilled to be working with a fantastic client who is looking for a temporary Facilities Assistant for a 6 month assignment, offering up to £12.65/hr + holiday pay! Responsibilities: <ul><li>Ensure floors are maintained to a high standard with daily checks.</li><li>Report maintenance issues for resolution.</li><li>Oversee pantries & social areas including setting up coffee stations. </li><li>Manage snack inventory and stock.</li><li>Perform deep cleaning of storage areas and pantries.</li><li>Conduct ongoing cleaning and clearing of kitchen areas.</li><li>Support with event coordination and setup including: Moving furniture and setting up rooms, facilitating food deliveries and escorting suppliers and supporting catering services for events.</li><li>Managing event-related storage and deliveries.</li></ul>Requirements: <ul><li>Hospitality and events experience </li><li>Customer service experience. </li><li>Attention to detail. </li><li>Good people skills and good judgement. </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuOTcyMTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-28T15:57:30Z

Sales Administrator

City of London, London
remote
Contract
15 - 18 GBP / Hourly
Role:Our client is looking to recruit 5 immediate, Telesales consultants for an 8 week Temporary role. In this role you will be responsible for the following duties: <ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Outbound and inbound telephone calls verifying parcel delivery information</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Confirmation of names, addresses, delivery details, and contact numbers</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">GDPR-compliant data validation procedures - CRM and Microsoft Office data entry and updates</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Logging of call outcomes, escalations, and corrections</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Professional customer service under peak call volumes</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Identification and reporting of data inaccuracies or risk flags</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Meeting accuracy and performance throughput targets</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Maintenance of call quality and compliance standards</li></ul> Profile:The successful temporary, Telesales consultant will have at least 1 years experience working within sales/customer facing roles. You must be either immediate to be considered for this role and must speak either Spanish or Portuguese as well as English. Client:Our client is a consultancy firm based in London. You will work remotely and must have your own laptop. Salary & Benefits:This immediate, temporary Telesales consultant role will be paying circa £15-18 per hour. This is dependant on experienceRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjI0NDYzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-09T09:33:36Z

Debt Recovery Officer

Welwyn Garden City, Hertfordshire
remote
Permanent
23000 - 35000 GBP / Yearly
The Permanent Division of Robert Half is currently recruiting for a Debt Recovery Officer for an outsourced service client based in Welwyn.The RoleAs Debt Recovery Officer you will work with Private individuals and Businesses to recover funds in relation to Council Tax. Day to day duties will consist of:<ul><li>Manage business and residential accounts;</li><li>Liaise with businesses and residents;</li><li>Undertake housekeeping reports and exercises;</li><li>Undertake debt chasing and control recovery;</li><li>Timely and accurate action of client requests;</li><li>To support operational service delivery to clients;</li></ul><ul><li>Comply with corporate HR and Health & Safety policies and procedures;</li><li>Support\mentor colleagues with their development;</li></ul>Your ProfileYou will ideally have previous administration experience within a Council or Housing Association setting where you are used to dealing with customers and work to provide amicable solutions to debt. You will be customer focused, influential and committed to achieving customer care.Salary and BenefitsRole of Debt Recovery Officer is based on a Hybrid basis working from home regularly and with 6-8 days within the office in Welwyn. Debt recovery office will be paying a salary up to 26K and there is a Senior Debt Recovery Officer that pays up to £35K.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMDA2MjMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-16T11:53:06Z

Accounts Receivable Supervisor (EMEA)

Bracknell, Berkshire
remote
Permanent
40000 - 45000 GBP / Yearly
Our client, a well-established and rapidly growing organisation within the software industry is seeking an experienced EMEA Accounts Receivable Supervisor to join their Global AR function. This pivotal role will oversee a small, high-performing EU team, driving operational excellence, ensuring compliance, and supporting continued business growth. The successful candidate will combine strong technical Credit Collections and transactional accounting expertise with proven leadership ability, ensuring the department operates efficiently while maintaining exceptional service standards. Key Responsibilities<ul><li>Lead, coach, and develop the Accounts Receivable team to ensure peak performance and continuous improvement.</li><li>Manage and report on receivables against KPIs including overdue debt, billing accuracy, and dispute resolution times.</li><li>Oversee billing, collections, and credit control activities to ensure accuracy and timeliness.</li><li>Partner cross-functionally with sales, customer service, and finance to resolve billing queries and improve processes.</li><li>Support month-end close activities and assist in analysing complex accounting and reporting issues.</li><li>Implement and refine AR policies and procedures to ensure compliance with internal controls and external standards.</li><li>Identify and drive process improvement initiatives.</li><li>Provide updates and insights to management on departmental performance, key projects, and challenges.</li></ul> About You<ul><li>Minimum 3 years' experience in a supervisory role within EU or global Accounts Receivable or Credit Control.</li><li>Degree-qualified in Finance, Accounting, or related field (or equivalent experience).</li><li>Strong working knowledge of accounting principles, with demonstrable experience in ERP and accounting systems.</li><li>Advanced Excel skills and proficiency across Microsoft Office Suite.</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>Proven ability to motivate and develop a team, balancing leadership with hands-on support.</li><li>Highly organised with strong attention to detail and the ability to manage multiple priorities.</li></ul> What's on Offer<ul><li>Competitive salary package with performance-related incentives.</li><li>working patterns</li><li>Opportunity to join a supportive, collaborative finance team in a forward-thinking business.</li><li>Career development and ongoing training opportunities.</li></ul> If you're an experienced Accounts Receivable professional with a passion for leadership and continuous improvement, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS43NTE1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-21T09:33:04Z

E-Commerce System Administrator

Reading, Berkshire
remote
Permanent
30000 - 40000 GBP / Yearly
E-Commerce System Administrator - Hybrid - £30.000 - £40.000 - Reading Reporting to the Commercial Director, but working very closely with all key stakeholders, helping to provide the link between Systems, Operations, Purchasing and E-Commerce in ensuring maximum efficiency. Deliver reports to the business allowing teams to improve the commercial & operational performance. Owner of Business Central, Ecommerce system, including WMS, provide training, troubleshooting and support to the team. Deliverables: <ul><li>Understanding of API's and how they are used to connect systems together </li></ul><ul><li>Manage all Systems projects as required </li></ul><ul><li>Work with external developers and 3rd parties to ensure requirements are met for existing and new custom system integrations, including testing and creating scoping documents </li></ul> Stock Control and Warehouse (ecommerce): <ul><li>To make sure products and POs/SOs are created correctly, and find solutions to cases outside SOP's </li></ul><ul><li>Ensure the Warehouse Handheld Scanning devices are working properly and help troubleshoot issues from the team </li></ul><ul><li>Work with the Warehouse Manager to suggest and support new warehouse processes that involve utilising the system to its full capacity </li></ul> Operations: <ul><li>As required with the Warehouse Manager and customer service departments to solve and troubleshoot any issues </li></ul><ul><li>To manage comp stock requests from clients, quoting for delivery and collection and raise associated Sales Orders </li></ul><ul><li>To run regular sales and analytical reports to ensure accurate POs for pre-orders </li></ul><ul><li>Review and assess existing processes and proactively suggest system improvements </li></ul><ul><li>Assisting Operations Manager with daily, weekly and monthly analytical reports </li></ul> What you will need to be successful:<ul><li>Knowledge of Microsoft Business Central</li><li>Able to commute to Reading twice per week</li><li>Team player</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS45NDkwMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-05T09:41:46Z

Management Accountant

Maidenhead, Berkshire
remote
Permanent
50000 - 60000 GBP / Yearly
Robert Half are proud to be partnering exclusively with a well-established logistics and supply chain business in Maidenhead, supporting them in the recruitment of a Senior Management Accountant.This is a fantastic opportunity to join a growing, fast-paced organisation that partners with some of the UK's most recognisable retail and FMCG brands. The business has a brilliant reputation for operational excellence and customer service, and with continued investment in people, systems, and processes, it's an exciting time to come on board.<h3 data-end="1047" data-start="1029">The Role</h3>Reporting directly to the CFO, you'll play a key role in delivering accurate financial information, supporting strategic decision-making, and driving commercial performance across the business.You'll be responsible for:<ul data-end="1762" data-start="1302"><li data-end="1376" data-start="1302">Preparing detailed budgets and forecasts aligned to business strategy.</li><li data-start="1377" data-end="1455">Producing monthly management accounts and providing insightful commentary.</li><li data-end="1535" data-start="1456">Conducting variance and cost analysis to identify trends and opportunities.</li><li data-start="1536" data-end="1613">Partnering with senior stakeholders to influence decisions and add value.</li><li data-start="1614" data-end="1685">Ensuring accuracy and integrity of financial systems and processes.</li><li data-end="1762" data-start="1686">Supporting external audit and contributing to ad hoc financial projects.</li></ul><h3 data-end="1788" data-start="1769">About You</h3>We're looking for a confident, proactive finance professional who enjoys working in a dynamic environment and partnering closely with the business.You'll ideally have:<ul data-end="2337" data-start="1967"><li data-start="1967" data-end="2057">A recognised accounting qualification (ACCA, CIMA, ACA) or be qualified by experience.</li><li data-start="2058" data-end="2138">At least 5 years' experience in management accounting or commercial finance.</li><li data-end="2205" data-start="2139">Strong analytical and Excel skills with a keen eye for detail.</li><li data-end="2271" data-start="2206">Excellent communication and stakeholder management abilities.</li><li data-end="2337" data-start="2272">A commercial mindset and enthusiasm to make a genuine impact.</li></ul><h3 data-start="2344" data-end="2369">What's on Offer</h3><ul data-start="2370" data-end="2564"><li data-start="2370" data-end="2405">Salary: Circa £60,000 per annum</li><li data-start="2406" data-end="2474">Hybrid working: 4 days in the office, Tuesdays working from home</li><li data-end="2564" data-start="2475">A collaborative, supportive culture with great exposure and progression opportunities</li></ul><h3 data-start="2571" data-end="2590">Apply Now</h3>If this sounds like the right role for you, we'd love to hear from you!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuMjk4NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-20T10:07:41Z

Sales Ledger Clerk

West Drayton, London
remote
Permanent
30000 - 35000 GBP / Yearly
<h3 data-start="148" data-end="176">Sales Ledger Clerk</h3>Location: West Drayton Salary: £30,000 - £35,000 per annum (depending on experience) About the Company A well-established organisation in the aviation support and logistics sector is seeking a Sales Ledger Clerk to join its finance team. The company provides specialist services to major clients across the industry and has a long-standing presence at several key UK aviation hubs. The Opportunity This is a key role within the finance team, responsible for customer invoicing, payment management and client account support. You'll act as the main point of contact for customer billing queries and work closely with internal operational teams to ensure streamlined and effective financial processes.This role is ideal for someone who enjoys managing relationships, is highly organised, and wants to develop further within a fast-paced finance function.<h3 data-start="1074" data-end="1102">Key Responsibilities</h3><ul data-start="1103" data-end="1679"><li data-start="1103" data-end="1206">Maintain the sales ledger and raise accurate invoices and credit notes in line with agreed schedules.</li><li data-start="1207" data-end="1308">Monitor outstanding balances, allocate receipts and support credit control activity where required.</li><li data-end="1425" data-start="1309">Build and maintain strong relationships with customers, ensuring queries are resolved promptly and professionally.</li><li data-end="1532" data-start="1426">Liaise with internal teams to resolve discrepancies and support smooth communication across departments.</li><li data-end="1591" data-start="1533">Prepare reconciliations and support month-end processes.</li><li data-end="1679" data-start="1592">Assist with general administrative and finance tasks as part of a collaborative team.</li></ul><h3 data-end="1703" data-start="1686">About You</h3><ul data-end="2108" data-start="1704"><li data-start="1704" data-end="1829">Experience in a Sales Ledger / Accounts Receivable position, ideally within a service-based or operational environment.</li><li data-end="1912" data-start="1830">Confident communicator with the ability to build positive working relationships.</li><li data-start="1913" data-end="2012">Strong organisational skills, attention to detail and the ability to manage competing priorities.</li><li data-end="2108" data-start="2013">A proactive, reliable and friendly team player who takes ownership of their responsibilities.</li></ul><h3 data-start="2115" data-end="2133">Why Apply?</h3><ul data-end="2445" data-start="2134"><li data-end="2206" data-start="2134">Join a supportive, collaborative finance team with a positive culture.</li><li data-end="2282" data-start="2207">Enjoy a varied role with regular customer interaction and responsibility.</li><li data-end="2378" data-start="2283">Opportunity to develop skills and progress within a successful and well-established business.</li><li data-end="2445" data-start="2379">Convenient West Drayton location with excellent transport links.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uMjQ3NTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-06T20:36:37Z

Amazon CX Senior Engineer

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting a market-leading financial services organisation to recruit an Amazon CX Senior Engineer on a contract basis. Hybrid working - London based.<h2 data-end="327" data-start="316">Role</h2><ul data-start="328" data-end="1554"><li data-start="328" data-end="464">The Amazon CX Senior Engineer will lead the design, implementation, and optimisation of complex full-stack Amazon Connect solutions.</li><li data-start="465" data-end="552">Lead technical design and architecture for advanced Amazon Connect implementations.</li><li data-start="553" data-end="672">Develop sophisticated contact flows incorporating third-party integrations, SSO, and complex customer requirements.</li><li data-end="729" data-start="673">Design and implement advanced Amazon Q integrations.</li><li data-end="808" data-start="730">Create optimised forecasting, capacity planning, and scheduling solutions.</li><li data-start="809" data-end="902">Lead conversational design strategy and implementation across multiple customer journeys.</li><li data-end="1012" data-start="903">Leverage Amazon Connect Customer Profiles, Cases, and Step-by-Step Guides to enhance customer experience.</li><li data-start="1013" data-end="1099">Guide customers through migration strategies from legacy contact centre platforms.</li><li data-start="1100" data-end="1270">Lead client-facing technical workshops and deliver advanced training sessions for IT stakeholders (including solutions architects, network engineers, and IT support).</li><li data-end="1392" data-start="1271">Collaborate with the wider practice team, providing technical support for presales activities and in-flight projects.</li><li data-end="1489" data-start="1393">Produce high-quality technical artefacts such as architecture diagrams and solution designs.</li><li data-start="1490" data-end="1554">Act as an escalation point for complex technical challenges.</li></ul><h2 data-start="1556" data-end="1570">Profile</h2><ul data-end="2485" data-start="1571"><li data-end="1644" data-start="1571">4+ years' experience in technical implementation or consulting roles.</li><li data-end="1874" data-start="1645">AWS certifications including:<ul data-start="1681" data-end="1874"><li data-end="1725" data-start="1681">Amazon Connect Communications Specialist</li><li data-end="1767" data-start="1728">Amazon Connect Developer Specialist</li><li data-start="1770" data-end="1821">At least one AWS Foundation-level certification</li><li data-end="1874" data-start="1824">At least one AWS Associate-level certification</li></ul></li><li data-end="1933" data-start="1875">Experience building within the Amazon Connect console.</li><li data-start="1934" data-end="1996">Strong programming skills in Python or JavaScript.</li><li data-end="2068" data-start="1997">Advanced experience with infrastructure-as-code (CDK or Terraform).</li><li data-end="2137" data-start="2069">Experience designing integration patterns with external systems.</li><li data-start="2138" data-end="2201">CI/CD pipeline implementation for contact centre solutions.</li><li data-end="2311" data-start="2202">Knowledge of performance optimisation, scaling strategies, and security architecture for contact centres.</li><li data-start="2312" data-end="2390">Experience with custom development to extend Amazon Connect functionality.</li><li data-start="2391" data-end="2485">Excellent communication skills, able to work collaboratively and lead technical discussions.</li></ul><h2 data-start="2487" data-end="2501">Company</h2><ul data-start="2502" data-end="2606"><li data-start="2502" data-end="2576">Market-leading financial services organisation with offices in London.</li><li data-end="2606" data-start="2577">Hybrid working arrangement.</li></ul><h2 data-start="2608" data-end="2632">Salary & Benefits</h2>The salary range/rates of pay is dependent upon your experience, qualifications, or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjAxMDA1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-17T18:20:45Z

Amazon CX Engineer

London, London
remote
Permanent
- GBP / Yearly
Robert Half Technology are assisting a market leading consultancy to recruit several Amazon CX Engineer on a contract basis - fully remote - UK based The Amazon CX Senior Engineer leads the design, implementation, and optimisation of complex full-stack Amazon Connect solutions. This position requires deep technical expertise to guide customers through sophisticated contact centre transformations.Role<ul><li>The Amazon CX Engineer will lead technical design and architecture for complex Amazon Connect implementations</li><li>Develop sophisticated contact flow solutions for advanced customer requirements including 3rd party integrations and SSO</li><li>Design and implement advanced Amazon integration</li><li>Create optimised forecasting, capacity planning and scheduling solutions</li><li>Lead conversational design strategy and implementation</li><li>Experience with Amazon Connect Customer Profiles, Cases and Step by Step Guides</li><li>Guide customers through migration strategies from legacy contact centre platforms</li><li>Lead client facing technical workshops and advanced training sessions for client's IT stakeholders (including solutions architects, network engineers, IT support etc)</li><li>Collaborate with practice team members, supporting with technical queries for presales or in-flight projects as needed</li><li>Provide technical artefacts such as architecture designs</li><li>Serve as escalation point for complex technical challenges</li></ul>Profile<ul><li>The Amazon CX Engineer will have experience building in Amazon Connect console</li><li>Strong Python or JavaScript programming skills</li><li>Advanced experience with infrastructure as code using CDK or Terraform</li><li>Integration patterns with external systems</li><li>CI/CD pipeline implementation for contact centre solutions</li><li>Performance optimisation and scaling strategies</li><li>Security architecture for contact centre solutions</li><li>Custom development to extend Amazon Connect functionality</li></ul>Company<ul><li>Fully remote - UK based </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjg4MzE5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-18T13:49:10Z

IT Support Engineer

London, London
remote
Permanent
40000 - 45000 GBP / Yearly
Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. I am seeking a proactive and customer-focused IT Support Engineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the smooth operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology.Key Responsibilities<ul><li>Provide first and second-line technical support to end-users in-person, by email, and over Zoom.</li><li>Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and IT equipment.</li><li>Monitor and maintain IT systems, including backups, antivirus, and security updates.</li><li>Document issues, solutions, and processes in our IT knowledge base.</li><li>Escalate complex problems to senior IT staff.</li><li>Assist with onboarding and offboarding of employees, including device setup and account provisioning.</li><li>Ensure compliance with company IT policies and security standards.</li></ul>Qualifications<ul><li>At least 3 years of experience in IT support or a similar role.</li><li>Strong knowledge of Mac and Windows operating systems.</li><li>Experience with Okta, Microsoft 365, Antivirus, and remote support tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to prioritize tasks and work independently or as part of a team.</li><li>Relevant certifications (Microsoft, etc.) are a plus.</li></ul>Salary/Logistics<ul><li>£40,000-£45,000 and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>3 days per week on site, 2 days remote.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjk5MjU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-29T10:21:35Z

Qualified Management Accountant

London, London
remote
Permanent
54000 - 60000 GBP / Yearly
Qualified Management Accountant - Financial Services Clients Central London | Hybrid Working | Top 30 Accountancy Firm | PermanentAn excellent opportunity for a qualified Management Accountant to join a highly regarded Top 30 practice, supporting a growing portfolio of financial services and FCA-regulated clients. You'll be part of a collaborative team delivering full-service outsourced accounting and advisory support.Key Responsibilities<ul data-start="468" data-end="1063"><li data-end="606" data-start="468">Oversee a portfolio of financial services clients, producing accurate management and statutory accounts in line with UK GAAP (FRS102).</li><li data-start="607" data-end="685">Prepare and review VAT returns, including complex partial exemption cases.</li><li data-start="686" data-end="761">Advise clients on improving systems, processes, and financial controls.</li><li data-start="762" data-end="871">Review and mentor junior team members, offering constructive feedback and support with their development.</li><li data-end="970" data-start="872">Act as a main point of contact for clients, ensuring smooth delivery and strong relationships.</li><li data-start="971" data-end="1063">Contribute to business development by assisting with client proposals and presentations.</li></ul>Candidate Profile<ul data-end="1600" data-start="1089"><li data-start="1089" data-end="1179">ACA or ACCA qualified, with experience in preparing management and statutory accounts.</li><li data-start="1180" data-end="1265">Practice background required.</li><li data-start="1266" data-end="1322">Strong grasp of UK GAAP (FRS102) and VAT principles.</li><li data-end="1402" data-start="1323">Excellent communication skills and a proactive, solutions-focused approach.</li><li data-end="1503" data-start="1403">Competent user of accounting systems such as Xero, QuickBooks or Sage, and confident with Excel.</li><li data-start="1504" data-end="1600">Enjoys taking ownership, mentoring others, and delivering a high standard of client service.</li></ul>Why Join<ul data-end="1928" data-start="1617"><li data-start="1617" data-end="1703">Work for a respected Top 30 firm known for its approachable, professional culture.</li><li data-end="1787" data-start="1704">Exposure to diverse, high-quality clients within the financial services sector.</li><li data-end="1863" data-start="1788">Genuine progression opportunities and ongoing professional development.</li><li data-start="1864" data-end="1928">Competitive salary and flexible hybrid working arrangements.</li></ul> Ideal for a qualified accountant seeking to build a long-term career within a forward-thinking practice environment.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWFyaWEuUm9kaWNoa2luYS43ODc3Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-24T08:31:21Z

Senior IT Team Lead / IT Manager

London, London
remote
Permanent
60000 - 70000 GBP / Yearly
IT Senior Team Lead / IT Manager - Full Time Location: London, hybrid (3 days onsite) Salary: £60,000-£70,000, DOE About the Role: Robert Half are seeking an IT Senior Team Lead / IT Manager to join our fast-growing client.You will lead a small IT team (2 engineers), providing both day-to-day support and the implementation of IT solutions across a diverse technology environment. You will be comfortable advising stakeholders at every level, translating complex IT terminology, and resolving both operational and customer-facing issues with confidence and clarity.Key Responsibilities:<ul><li>Lead and mentor a small IT team, fostering high standards and best practice.</li><li>Deliver technical support for users at all levels; diagnose and resolve hardware and software issues.</li><li>Set up and install new computers, networks, and software packages.</li><li>Manage application updates, patches, user profiles, and cybersecurity protocols.</li><li>Maintain and review IT infrastructure, recommending and implementing new technologies where applicable.</li><li>Oversee the management of an Apple (Mac) estate (approx. 40 Macs).</li><li>Coordinate with third-party vendors; understand pricing models and contractual agreements.</li><li>Provide internal training on cybersecurity, maintain governance and change control processes.</li><li>Maintain detailed records of issues, assets, and resolutions.</li><li>Operate effectively under time pressure and adapt to a growing, changing environment.</li></ul>Technology Stack Includes: Dell, Apple, Microsoft 365, Microsoft Stack (Tenancy), Windows 11, MacOS, Encryption, Anti-Virus, RDP, Microsoft Dynamics Business Central, CRM, Mobile Phones, LAN & WAN, VPN, NetDocuments, Tame Capture, Carpe Diem, SQL, MS Fabric, Mimecast, Microsoft Sentinel. About You:<ul><li>At least 6 years' experience in IT support/engineering roles, including at least two external appointments.</li><li>Significant experience in IT management within a customer-focused, fast-growing business (experience in legal/professional services a plus).</li><li>Strong M365 administration skills (beyond basic user level) essential.</li><li>Expertise in iOS administration for small Mac estates; experience with SQL & Microsoft Fabric beneficial.</li><li>Demonstrated knowledge of cybersecurity, risk management, and GDPR.</li><li>Effective communicator, able to explain technical concepts clearly to non-technical audiences.</li><li>Excellent organiser, multitasker, and timekeeper with the ability to remain positive under pressure.</li><li>Professional IT certifications (e.g., Microsoft) strongly preferred.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjQwMjY4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-11T13:51:38Z