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Marketing Strategist Robert Half is excited to partner with Global Water Intelligence (GWI) for a Marketing Strategist specialising in content marketing to join our growing team. Offering £28-32,000 depending on experience plus excellent benefits, including hybrid working from our Central Oxford offices (3 days a week onsite). The role: The Marketing Strategist will collaborate widely within the business, serving as a pivotal part of several cross-functional teams including representatives from our sales, content, and design teams to help them deliver maximum impact. Responsibilities include (but are not limited to): Email marketing:<ul><li>Marketing software expert who makes sure we're using our platform (Force24) to the highest level. This will involve liaising between design and product marketing specialists, ensuring we have mobile friendly email designs.</li><li>Email automation for nurture campaigns for free trialists, webinar signups and renewals, in collaboration with our Customer Success team.</li><li>Split testing on larger campaigns in terms of design and messaging and tracking what works and what doesn't across multiple campaigns, making sure this information is taken onboard by the team and taking care of analytics so this can be presented to senior leadership. </li><li>Diagnosing and resolving CX/UX issues such as the unsubscribe flow or the number of emails sent to a customer.</li><li>Security issues such as domain blacklisting. Conversion rate optimisation.</li><li>Understanding of how to use AI to gain knowledge on how to implement all this. </li></ul>Product specific:<ul><li>Taking ownership over promotional efforts for the UltraFacility platform, pioneering new initiatives and tailored messaging to key microelectronics and ultrapure water market players.</li><li>Assuming a leading role in promoting GWI whitepapers, working with our analyst team as well as some of the water sector's most innovative and influential companies to maximise the reach and deliverability of our bespoke research projects. </li><li>Designing and implementing our social media strategy for the GWI main page, ensuring we continue to provide varied, high-value content which will enable us to continue growing our social media presence and generating a steady stream of leads of our sales team. </li><li>Working alongside our Advertisement & Sales team to generate new leads and sponsorship opportunities both within our publications and at our live events.</li><li>Involvement in developing marketing strategies and value propositions for our product portfolio. </li><li>Audience profiling and segmentation (including list segmentation and targeted campaigns), marketing content production, writing press releases.</li><li>Mentoring and collaborating with members of the marketing team to ensure all our content marketing output is of the highest quality. </li><li>Producing website mock ups and copy, and maintaining website content to publicise our research and publications. </li></ul> We're looking for someone who has some or all the following experience/ qualities: <ul><li>Previous experience of marketing, preferably in the B2B marketing or publishing sector. </li><li>Email marketing software experience, ideally Spotler, Force24 or Hubspot. </li><li>A flair for design (experience with Adobe InDesign, Illustrator and Photoshop would be beneficial). </li><li>Excellent copywriting skills. </li><li>Experience with CRMs and CMS. </li><li>Experience in collaborating and building relationships with other teams. </li><li>An interest in research and data. </li><li>Highly organised with the ability to work on several projects at varying stages. </li><li>A Bachelor's degree. </li><li>Able to travel to our central Oxford office at least 3 days per week, as well as ability to travel internationally through the year for key events</li></ul> What we offer in return: £28,000 - £32,000 base salary according to experience Benefits include: <ul><li>25 days of holiday excluding bank holidays. </li><li>Progression and career development opportunities </li><li>International travel opportunities </li><li>Quarterly bonuses of up to £1000 </li><li>Central Oxford location with excellent commuter links</li></ul>We understand that investing in and nurturing great people is key to our future success - and to your future success too. We focus on building the confidence and capabilities of our people; many of our managers and leadership team have climbed the ladder within the company. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjg0OTYwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Customer Service Assistant CUSTOMER SERVICE ASSISTANT - UP TO £15/HR - TEMP TO PERM OPPORTUNITY - ASAP START DATE - WALLINGFORD - ON-SITERobert Half are thrilled to be working with a fantastic company in Wallingford that are looking for a full-time Customer Service Assistant to join the team ASAP with the opportunity of temp to perm!Responsibilities:<ul><li>To liaise with the Company's Customers by telephone and in writing.</li><li>To review and process incoming orders ensuring quantities and pricing is correct</li><li>To respond to enquiries about the Company's service and products.</li><li>Offer additional or alternative products to the customer as and when applicable.</li><li>Build customer relationships by taking ownership of calls and ensuring the customers' needs are always met or exceeded.</li><li>Manage data entry via the CRM System.</li><li>Ad hoc duties required by the Customer Service Manager. </li></ul>Requirements:<ul><li>SAP experience.</li><li>Experience in a customer service role.</li><li>Comfortable speaking on the phone.</li><li>Excellent communication skills. </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTIyNzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Customer Service Coordinator Robert Half are working with a business based in Wallingford, who are looking for a Customer Service Coordinator to join the team. The successful candidate will be responsible for managing customer orders, handling enquiries, and ensuring seamless stakeholder communication both internally and externally. This a fast-paced and high-volume environment and would suit someone with experience.This is a fully office-based role, paying up to £29,000 DOE.Key Responsibilities:<ul><li>Process customer orders accurately and efficiently using SAP</li><li>Manage a high volume of customer enquiries via email and phone, ensuring timely responses and resolutions</li><li>Coordinate with internal teams, including sales, logistics, and finance, to facilitate smooth order fulfilment</li><li>Maintain strong relationships with external stakeholders, ensuring a high level of customer satisfaction</li><li>Prioritise and manage multiple tasks within a shared inbox and busy phone line</li><li>Identify and resolve customer issues, escalating where necessary to ensure prompt resolution</li></ul>Key Requirements:<ul><li>Proven experience in a fast-paced customer service role</li><li>Strong stakeholder management skills, with the ability to coordinate across multiple teams</li><li>Experience using SAP or a similar ERP system</li><li>Excellent communication and problem-solving abilities</li><li>Ability to multitask and work efficiently under pressure</li></ul>This is an excellent opportunity for a proactive and customer-focused professional to join the team.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMTI1MDQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Desktop Support Engineer Join Our Dynamic IT Team at a Leading Financial Services FirmRole: Analyst, IT Support Engineer Location: Central London Reporting to: Director, IT Support and Infrastructure ManagerAre you a tech-savvy problem solver with a passion for delivering top-notch IT support? We are seeking an IT Support Engineer to join our growing team. This exciting role offers the opportunity to play a key part in ensuring the seamless operation of our IT infrastructure while providing exceptional service to our team.What You'll Do:<ul data-spread="false"><li>Deliver prompt and effective first-line and second-line IT support for hardware, software, and networking issues.</li><li>Manage and resolve helpdesk tickets, ensuring exceptional customer service.</li><li>Set up and maintain meeting rooms, AV equipment, and teleconferencing solutions.</li><li>Support Microsoft operating systems, Office365, and enterprise applications.</li><li>Manage Active Directory and Entra ID accounts, permissions, and group policies.</li><li>Handle mobile device management using Intune, Company Portal, and Microsoft Authenticator.</li><li>Configure and maintain printers and other peripherals.</li><li>Conduct routine maintenance and support for PC hardware and software.</li><li>Collaborate with the IT support and infrastructure team on system updates and improvements.</li><li>Maintain up-to-date documentation of processes and troubleshooting steps.</li><li>Contribute to project work, including desktop computer configurations and meeting room support.</li></ul>What We're Looking For:<ul data-spread="false"><li>Minimum two years of experience in IT support with a customer service focus.</li><li>A professional, approachable demeanor with excellent communication skills.</li><li>Strong problem-solving skills and a proactive, can-do attitude.</li><li>Exceptional organisational skills with the ability to manage multiple tasks efficiently.</li><li>A proven track record of working effectively as part of a team.</li><li>Experience in a financial or professional services environment is advantageous.</li></ul>Technical Expertise: Essential Skills:<ul data-spread="false"><li>Microsoft Operating Systems (Windows 10, 11)</li><li>Office365 administration</li><li>Active Directory / Entra ID management</li><li>Desktop/User automation using Group Policy and/or SCCM</li><li>Configuration and support for Intune, Company Portal, and Microsoft Authenticator</li><li>Exchange Online and Exchange Server administration</li><li>Printer configuration and maintenance</li><li>PC hardware maintenance and troubleshooting</li></ul>Desirable Skills:<ul data-spread="false"><li>Familiarity with Market Data platforms like Bloomberg, Eikon, or FactSet</li><li>Experience with Citrix environments</li><li>Understanding of network fundamentals (preferably Cisco)</li><li>Exposure to Mitel telephone systems</li></ul>Why Join Us? We offer an engaging and supportive work environment where you can expand your technical expertise and thrive in a collaborative culture. You'll gain hands-on experience while working closely with senior stakeholders in a prestigious financial services setting.If you're passionate about IT support and excited to contribute to a high-performing team, we want to hear from you!Apply Now and Take Your IT Career to the Next Level!Salary: £50,000 - £55,000 with bonus and competitive benefits (including 30 days holiday)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4zNzI5Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Customer Success Manager <h1 class="text-2xl font-bold mt-1 text-text-200"> </h1>Robert Half has partnered with a leading cyber security firm, in search of a Customer Success Manager to join the team. They specialise in providing managed services alongside defensive and offensive security solutions, helping organisations future proof their cyber defences and achieve genuine security improvements.<h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Role Overview</h3>We are seeking an experienced Customer Success Manager to join the team in their Acton office, London. This role focuses on nurturing and maintaining strong relationships with existing client base, ensuring service excellence, and acting as the bridge between the technical teams and clients.<h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Key Responsibilities</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Serve as the primary point of contact for assigned clients, building and maintaining strong relationships through regular engagement and face-to-face meetings</li><li class="whitespace-normal break-words">Coordinate internal resources to ensure timely delivery of services and swift resolution of client issues</li><li class="whitespace-normal break-words">Manage and contribute to market insights content</li><li class="whitespace-normal break-words">Drive client satisfaction and retention through proactive relationship management</li><li class="whitespace-normal break-words">Act as an internal advocate for client needs and ensure service delivery meets expectations</li><li class="whitespace-normal break-words">Organise and participate in regular client check-ins and social engagements</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Required Skills & Experience</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Proven experience in a customer-facing role</li><li class="whitespace-normal break-words">Strong interpersonal skills with the ability to build and maintain relationships at all levels</li><li class="whitespace-normal break-words">Excellent written and verbal communication skills</li><li class="whitespace-normal break-words">Ability to understand and communicate complex technical concepts to non-technical stakeholders</li><li class="whitespace-normal break-words">Strong project management and organisational abilities</li><li class="whitespace-normal break-words">Experience in or understanding of the cybersecurity industry is advantageous</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Ideal Candidate Profile</h3>We're looking for someone who:<ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Takes an empathetic approach to client relationships</li><li class="whitespace-normal break-words">Maintains a strong focus on customer service excellence</li><li class="whitespace-normal break-words">Can bring fresh ideas while working within established frameworks</li><li class="whitespace-normal break-words">Is comfortable with both strategic thinking and hands-on client management</li><li class="whitespace-normal break-words">Is a proactive problem-solver with a client-first mindset</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Package & Benefits</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">25 days annual leave plus your birthday off</li><li class="whitespace-normal break-words">4 days paid volunteering leave</li><li class="whitespace-normal break-words">Comprehensive pension scheme</li><li class="whitespace-normal break-words">Flexible hybrid working arrangement (minimum 1 day in office)</li><li class="whitespace-normal break-words">Modern office space in Acton, London</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">How to Apply</h3>If you're passionate about customer success and ready to make a significant impact in the cybersecurity industry, we'd love to hear from you. Please submit your CV detailing your relevant experience and why you'd be perfect for this role.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNzQzNTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

SENIOR SUPPORT ANALYST The Company: My client are an an employee-owned Investment Management firm headquartered in London. They specialise in equity and fixed income asset classes, boasting a value-oriented and defensive approach. Growth sees them recruiting for a Support Analyst to join their London team located in the City of London The Role:This role, part of a team of 5 within the larger IT team, requires ambition, curiosity, and hard work. Reporting to the Technology Support & Infrastructure Manager, the team is dedicated to providing a world-class service to users.As a Technical Support Analyst you will be a crucial part of the Technology Support & Infrastructure team. Your responsibilities include ensuring the continuous operation and protection of desktop, infrastructure and cybersecurity components, responding to user and IT staff queries, and providing VIP technical support to the user across the business. You will also take the lead on deploying Windows 11 across the workforce. Your Profile:The ideal candidate will have a degree and will have continued their learning and development in the IT space. You should be experienced in providing 1st to 3rd line support, have been involved in projects and will have had experience in a windows 11 implementation. You will be ambitious, self-motivated, possess strong communication skills and have a passion for excellent customer service as you will play a key role in maintaining the high standards of technology infrastructure, contributing to the success of my clients mission.This role will require you to be in the office 4-5 days a week Salary and Benefits:<ul><li>£60,000 - £65,000</li><li>Discretionary bonus based on personal and company performance.</li><li>15% Company Pension contribution with the option for Additional Voluntary Contributions.</li><li>25 days leave.</li><li>Baristas, breakfast, cultural lunches, and more.</li><li>Private medical coverage.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guNDIzMDIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Sales Ledger/Billings Assistant Job Title: Sales Ledger Assistant (Billing Assistant) 📍 Location: Central Reading - 1 day a week in office 💼 Salary: upto £28,000 📅 Job Type: Temporary to permanent START ASAP!Are you a detail-oriented and organised finance professional with a passion for accuracy and efficiency? My client is looking for a Sales Ledger Assistant to join their team and take ownership of the billing and sales ledger function, ensuring accurate invoicing, timely payments, and strong customer relationships.<h3 data-start="577" data-end="608">Key Responsibilities:</h3>🔹 Generate and issue sales invoices, ensuring accuracy and VAT compliance. 🔹 Maintain and reconcile customer accounts, resolving discrepancies efficiently. 🔹 Support credit control by following up on outstanding payments. 🔹 Accurately allocate customer payments to relevant accounts and invoices. 🔹 Act as the first point of contact for sales ledger queries. 🔹 Assist in preparing reports, including aged debtor analysis. 🔹 Contribute to process improvements and best practices. 🔹 Ensure compliance with company policies and HMRC VAT guidelines. 🔹 Support with ad-hoc finance tasks as required.<h3 data-start="1232" data-end="1265">What We're Looking For:</h3>✔️ Experience: Previous experience in a sales ledger, billing, or similar finance role. ✔️ Skills: Strong numerical and analytical ability with a keen eye for detail. ✔️ Tech-Savvy: Proficiency in accounting software (e.g., Sage, QuickBooks, Xero) and MS Excel. ✔️ Regulatory Knowledge: Understanding of UK VAT regulations and accounting standards. ✔️ Communication: Excellent customer service and interpersonal skills. ✔️ Team Player: Ability to work independently and collaboratively. ✔️ Qualifications: AAT qualification (or working towards) is desirable but not essential.<h3 data-end="1908" data-start="1886">Why Join?</h3>✨ A supportive and friendly working environment. 📈 Opportunities for professional growth and development. 💰 Competitive salary and benefits package. 🏢 A stable and reputable company with a strong finance team.If you have the skills and experience to excel in this role, we'd love to hear from you! Apply now by sending your CV .Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy42ODQ0Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Desktop Support Engineer <h3>Tech Support Analyst Opportunity</h3>Are you passionate about technology and delivering exceptional support? Step into a dynamic role with a forward-thinking organisation, where your skills will drive innovative IT solutions and keep a thriving team moving seamlessly.The Role As a Tech Support Analyst, you'll be at the forefront of providing first-class IT support across the organisation. Your technical expertise will help troubleshoot, resolve issues, and implement new systems. You'll be a key player in ensuring smooth day-to-day operations, from managing service tickets to collaborating on exciting new tech initiatives.Key Responsibilities<ul><li>Diagnose and resolve technical issues efficiently.</li><li>Maintain IT systems, schedule updates, and manage patches.</li><li>Provide support for cutting-edge third-party applications.</li><li>Contribute to knowledge management and improve internal processes.</li><li>Monitor user security and maintain compliance with IT standards.</li><li>Support hardware, including desktops, laptops, and printers.</li></ul>What We're Looking For<ul><li>ITIL v3 Foundation certification (minimum).</li><li>A-level education or equivalent (Math and English at grade C or above).</li><li>Strong technical understanding of Microsoft environments, network configurations, and security protocols.</li><li>Excellent communication and customer service skills.</li><li>A proactive, team-oriented mindset with a problem-solving attitude.</li></ul>Technical Skills Experience with:<ul><li>Microsoft Office Suite</li><li>Windows OS</li><li>Active Directory</li><li>Email security systems like Mimecast</li><li>Network LAN/WAN and VLANs</li><li>SCCM for application packaging and deployment</li></ul>What You Bring<ul><li>A passion for IT and innovation.</li><li>The ability to juggle priorities and thrive under pressure.</li><li>A commitment to teamwork and delivering top-notch service.</li></ul>Why Join Us?<ul><li>Collaborative and inclusive work environment.</li><li>Opportunities for professional growth and certification.</li><li>A chance to work with cutting-edge technology.</li></ul>We want to hear from you if you're ready to take on challenges and make a real impact. Apply today and join a team that values teamwork, respect, and innovation!Salary - £33,000 - £38,000 including hybrid workingRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4yNjE2OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Customer Success Executive - TOP SaaS Company! Customer Success Executive - TOP SaaS Company! Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment?This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions. As a Customer Success Executive, you'll be at the heart of ensuring outstanding customer experiences, driving satisfaction, and building lasting client relationships.The ideal candidate must be fluent in EnglishAndONLY ONE of the following languages:-French-German-Spanish-PortugueseWhat's in it for you?Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products.Hybrid Role - A mix of customer support, account management, and product expertise. Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales.Great Benefits - Competitive salary, pension, private medical, dental & travel insurance, life insurance, and more! What You'll Be Doing:Provide exceptional customer support, troubleshooting issues and offering solutions.Build relationships with smaller accounts to ensure retention and renewals.Deliver product demonstrations to both existing and potential clients.Work closely with the Sales & Marketing teams to identify upsell opportunities. Represent the company at client visits, exhibitions, and conferences.Maintain records in HubSpot CRM and provide insights on customer feedback. What We're Looking For: 3+ years' experience in a customer success role (preferably SaaS or tech).Strong communication & problem-solving skills. Proficiency with CRM tools (HubSpot experience is a plus!).A customer-first mindset with a positive, adaptable attitude.Location: West London, Great links on the District, Hammersmith and City, Piccadilly line, national rail, Overground and great bus links! (Hybrid Working) Bonus: Performance-based annual bonus Interview Process - Quick & Simple! Stage 1: 30-minute video interview - Get to know the team and discuss your experience.Stage 2: Final interview + product demo - Show us your skills and learn more about the role.Fast turnaround - decisions made quickly! ? Ready to take your customer success career to the next level? Apply now!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS4zNzQ1Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Customer Success Executive - TOP SaaS Company! Customer Success Executive - TOP SaaS Company! 💡 Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment?This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions. As a Customer Success Executive, you'll be at the heart of ensuring outstanding customer experiences, driving satisfaction, and building lasting client relationships. What's in it for you?✅ Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products.✅ Hybrid Role - A mix of customer support, account management, and product expertise.✅ Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales.✅ Great Benefits - Competitive salary, pension, private medical, dental & travel insurance, life insurance, and more! What You'll Be Doing:🔹 Provide exceptional customer support, troubleshooting issues and offering solutions.🔹 Build relationships with smaller accounts to ensure retention and renewals.🔹 Deliver product demonstrations to both existing and potential clients.🔹 Work closely with the Sales & Marketing teams to identify upsell opportunities.🔹 Represent the company at client visits, exhibitions, and conferences.🔹 Maintain records in HubSpot CRM and provide insights on customer feedback.What We're Looking For:✔ 3+ years' experience in a customer success role (preferably SaaS or tech).✔ Strong communication & problem-solving skills.✔ Proficiency with CRM tools (HubSpot experience is a plus!).✔ A customer-first mindset with a positive, adaptable attitude.📍 Location: West London, Great links on the District, Hammersmith and City, Piccadilly line, national rail, Overground and great bus links! (Hybrid Working)💰 Bonus: Performance-based annual bonus 🚀 Interview Process - Quick & Simple!✅ Stage 1: 30-minute video interview - Get to know the team and discuss your experience.✅ Stage 2: Final interview + product demo - Show us your skills and learn more about the role.⚡ Fast turnaround - decisions made quickly! ⚡ 🚀 Ready to take your customer success career to the next level? Apply now!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS41MTM4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Sales Ledger Clerk Robert Half Finance & Accounting are exclusively partnering with a globally recognised, listed luxury retail company based in central London. They are recruiting for a sales ledger clerk on a permanent basis . Role:Our client is looking to recruit a sales ledger clerk, on a permanent basis. In this role you will be responsible for the following duties: General & Receivable Ledger <ul><li>Reconciliation between P&L and BS receivable accounts</li><li>Ensure accurate allocations of revenues across our P&L cost centres</li><li>Monthly revenues reporting for UK & IR branch</li><li>Allocation and reconciliation of AR clearing accounts (cash, petty cash, credit cards, gift cards, etc.)</li><li>Raising local and IC invoices</li><li>Quarterly reconciliation of IC receivable accounts</li><li>Preparation, review and registration of month-end journals (reclassification, accruals etc.)</li></ul> Treasury<ul><li>Ensuring accurate allocation and reconciliation of the received payments</li><li>Weekly bank reconciliation</li><li>Ensuring timely process of clients refunds (local and e-com)</li></ul> Other<ul><li>Ensuring compliance with VAT rules</li><li>Supporting customer service with chargeback processes</li><li>Supporting Finance Manager with auditor's queries regarding revenue accounts</li><li>Monitoring and responding to store and internal teams inquiries</li><li>Ad hoc activities supporting company new projects and events</li></ul> Profile:The ideal candidate will have 2-3 years experience in a sales ledger clerk role for a luxury retailer. Any exposure to SAP is very ideally.1 month notice max . Client:Our client is a globally recognised, listed luxury retail based in central London. You will work 4 day per week from their office and 1 days from home. Salary & Benefits:Salary - £30,000 - £35,000Location - VictoriaWorking pattern - 4 days a week in the office, 1 day from home Benefits: Annual Leave: 31 days annual leave (including bank holidays)Study support - Case by case Pension - 3% employer 5% employee Discount: 40% discount on all products Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QmFmZm91ci5BZ3lhcG9uZy5OdHJhaC4yNDcyNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

French Speaking Underwriter Robert Half are assisting UK's market leading insurance organisation to recruit a French Speaking Underwriter on a permanent basisRole:Responsibilities<ul><li>The French Speaking Underwriter will provide a high standard of customer care.</li><li>To carry out assessments and underwriting for financial protection bonds and policies and memberships to the standards set by the company.</li><li>To maintain and develop a portfolio of clients.</li></ul>Assessing and Underwriting<ul><li>Assessing risks by analysis of prospective client's financial statements, bank positions, references and other supporting documentation.</li><li>Preparing detailed assessments and visit reports for presentation recommending acceptance or rejection of prospective clients.</li><li>Setting rates and conditions and finalising quotations.</li><li>Reviewing and checking bonds, policies and membership certificates.</li></ul>Monitoring<ul><li>Monitoring client risks including periodic visits and telephone interviews under the direction of the underwriters.</li><li>Reviewing bond and policy wordings and supporting documentation, as required by the underwriters.</li><li>Overseeing the monitoring of clients by the underwriting assistants team and ensuring it meets the standards set by the company, as required by the underwriters.</li></ul>Administration <ul><li>Providing instruction to the underwriting assistants when required.</li><li>Maintaining files and database information relating to clients, ensuring that all data is current, complete, and accurate.</li></ul>Customer Care <ul><li>Providing a high level of customer care and assistance to prospective and existing clients. This includes assisting clients with all aspects of an application.</li><li>Responding in a knowledgeable and efficient manner to enquiries received. Also following up and concluding all enquiries.</li><li>Liaising with intermediaries regarding the status of new and renewing applications.</li></ul>Profile:<ul><li>The French Speaking Underwriter will have a minimum 2 years of experience in insurance underwriting or a similar role.</li></ul>Skills & Competencies:<ul><li>The Underwriter must be able to speak fluent French</li><li>The French Speaking Underwriter will have strong analytical and decision-making skills with the ability to interpret complex data.</li><li>In-depth knowledge of insurance products, risk assessment, and underwriting principles.</li><li>Proficiency in using underwriting software and tools.</li><li>Excellent communication and negotiation skills.</li><li>Detail-oriented with strong organisational and time management abilities.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>Company<ul><li>UK's market leading insurance organisation with offices in London</li><li>Hybrid working - 2 days on-site - Central London</li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjY4ODMzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Senior People Partner Robert Half Office Team are currently recruiting for a Interim Senior People Partner near Fenchurch Street for a 6 month contract.Role Overview:The role of a Senior People Partner for the EMEA region is crucial in shaping and executing people strategies and ensuring alignment with overall objectives. You will be working closely with managers, leaders, and employees across the organization, providing comprehensive guidance on all HR matters. You will need to be versatile to focus on onboarding, employee relations, payroll and benefits administration, HR operations, compliance, talent acquisition, talent management, and employee engagement for your region.Main ResponsibilitiesOnboarding:<ul><li>You will be responsible for the onboarding and orientation activities for new employees, including the preparation of onboarding materials and completion of necessary paperwork.</li></ul>Employee Relations:<ul><li>You will be the primary contact person for employee and manager inquiries and concerns and will offer guidance and support on matters such as performance improvement, conflict resolution, and adherence to company policies and procedures.</li><li>You will partner with the right parties to resolve employee relations issues, including conflicts, grievances, and performance concerns.</li><li>You will conduct exit interviews and analyze feedback to identify trends and areas for improvement.</li></ul>Payroll Support:<ul><li>You will support the payroll process, including timekeeping, payroll input to payroll vendor, working with payroll team and vendor on local requirements, where needed, and resolving payroll inquiries for your region.</li></ul>Benefits & Administration:<ul><li>You will support employees with benefit enrollment, changes, and inquiries.</li><li>You will partner with benefits providers to ensure timely and accurate administration of benefits plans.</li></ul>Compliance to Labor Laws, HR Policies, and Procedures:<ul><li>You will ensure that the organization remains compliant with relevant employment laws and regulations to help mitigate legal risks.</li><li>You will support in maintaining compliance with local labor laws and regulations.</li><li>You will ensure that employees understand company policies and procedures and provide guidance on how to interpret and apply them.</li><li>You will assist in the development, communication, and implementation of HR policies and procedures and employee handbooks.</li><li>You will conduct audits when necessary to ensure compliance and will be the employees' first point of contact to answer any queries pertaining to the policies and procedures.</li><li>You will stay updated on HR trends, best practices, and employment laws to ensure compliance and provide valuable input to HR strategies</li></ul>Talent :<ul><li>You will partner with the OD Director to design, develop, and implement talent management initiatives, including performance management, succession planning, and employee learning development initiatives.</li><li>You will partner with the talent acquisition team to drive the recruitment and selection process for your region.</li><li>You will collaborate with other functions and managers to actively enhance employee engagement and morale in the organization through various initiatives such as employee surveys, recognition programs, team-building activities.</li><li>You will assist in the development and delivery of training programs to enhance employee skills and capabilities.</li><li>You will collaborate with managers to identify opportunities for career development and advancement.</li></ul> HR Operations/Employee Records:<ul><li>You will maintain and update employee records, including personal information, benefits, attendance, performance evaluations, etc.</li><li>You will ensure the accuracy, integrity, and confidentiality of employee data and files.</li></ul>Other Tasks:<ul><li>You will respond timely and effectively to HR-related tickets and inquiries from employees, providing quick resolution and exceptional customer service.</li><li>You will create HR metrics reports, prepare HR-related presentations, assist leaders with HR-related reporting.</li><li>You will perform other duties as assigned to support overall HR strategies.</li></ul>Qualifications and Experience:<ul><li>Minimum of 8-10 years of experience in an HR role, preferably with international exposure.</li><li>Bachelor's degree in human resources, business administration or a related field.</li><li>Experience working in a people or HR role in the EMEA region is an advantage.</li><li>Strong skills in Microsoft 365 with emphasis on PowerPoint and Excel skills; ability to create presentations, conduct data analytics, leveraging pivot tables</li><li>Critical thinking skills, with the ability to assess downstream impacts of decisions.</li><li>Self-driven, with the willingness to take the initiative to build and design HR-related programs and solutions.</li><li>Strong organizational time management skills and attention to detail, ensuring accuracy in all HR-related tasks.</li><li>Able to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.</li><li>Results-focused, with strong relationship-building skills.</li><li>Effective communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UG9wcHkuRmFycXVoYXJzb25HcmFudC40MTM4Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

System Administrator E-Commerce System Administrator - Hybrid - £30.000 - £35.000 (potentially some flex) - Reading Reporting to the Commercial Director, but working very closely with all key stakeholders, helping to provide the link between Systems, Operations, Purchasing and E-Commerce in ensuring maximum efficiency. Deliver reports to the business allowing teams to improve the commercial & operational performance. Owner of Business Central, Ecommerce system, including WMS, provide training, troubleshooting and support to the team. Deliverables: <ul><li>Understanding of API's and how they are used to connect systems together </li></ul><ul><li>Manage all Systems projects as required </li></ul><ul><li>Work with external developers and 3rd parties to ensure requirements are met for existing and new custom system integrations, including testing and creating scoping documents </li></ul> Stock Control and Warehouse (ecommerce): <ul><li>To make sure products and POs/SOs are created correctly, and find solutions to cases outside SOP's </li></ul><ul><li>Ensure the Warehouse Handheld Scanning devices are working properly and help troubleshoot issues from the team </li></ul><ul><li>Work with the Warehouse Manager to suggest and support new warehouse processes that involve utilising the system to its full capacity </li></ul> Operations: <ul><li>As required with the Warehouse Manager and customer service departments to solve and troubleshoot any issues </li></ul><ul><li>To manage comp stock requests from clients, quoting for delivery and collection and raise associated Sales Orders </li></ul><ul><li>To run regular sales and analytical reports to ensure accurate POs for pre-orders </li></ul><ul><li>Review and assess existing processes and proactively suggest system improvements </li></ul><ul><li>Assisting Operations Manager with daily, weekly and monthly analytical reports </li></ul> What you will need to be successful:<ul><li>Knowledge of Microsoft Business Central</li><li>Able to commute to Reading twice per week</li><li>Team player</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS4xODE2Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Credit Controller We are delighted to be working with an exciting business based in Wallingford that have a fantastic opportunity for a Credit Controller to join the team. This role focuses on managing debtor balances, ensuring timely collections, and delivering excellent customer service. This role would suit someone with previous credit control experience - offering up to £32,000 & hybrid working.Key Responsibilities:<ul><li>Conduct customer calls and emails to collect payments</li><li>Maintain detailed notes in the accounting system for reference</li><li>Review aged debt reports daily to track overdue balances</li><li>Focus on collecting aged debt (6 months+), and manage any problematic accounts</li><li>Collaborate with internal teams to resolve customer queries, ensuring prompt payments</li><li>Oversee credit referencing and monitor credit limits and payment terms</li><li>Record cash receipts daily and reconcile customer accounts</li><li>Send overdue account statements and reminders in line with company policy</li><li>Prepare cash and aging debtor reports, distributing them accurately and on time</li><li>Work closely with business managers to meet KPI targets</li></ul> What they're looking for: <ul><li>Previous experience in credit control</li><li>Excellent communication and interpersonal skills</li><li>Strong written and verbal communication skills with a professional telephone manner</li><li>Self-motivated, eager to learn, and share knowledge</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuMDcyNjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Risk and Compliance Manager Risk and Compliance Manager - £65,000 - £79,000 + bonus - London (Hybrid)Robert Half are working with a global consulting client that are looking to hire at Manager level within their Risk and Compliance division.This is great opportunity for candidates with previous Consulting/Professional Services experience within Risk and Compliance Required experience <ul><li>Experience of delivering regulatory projects; including but not limited to any of the following areas:</li></ul><ol><li>Consumer Duty & Conduct Risk</li><li>Governance Design & Review</li><li>Compliance Monitoring testing</li><li>Operational Risk & Resilience</li><li>Risk & Controls transformation</li><li>Anti-Financial Crime, Lender Due Diligence</li></ol><ul><li>Lead regulatory impact assessments and gap analysis.</li><li>Design and support compliance functions (e.g., Compliance Assurance & effectiveness)</li><li>Design, implement and support risk & compliance frameworks, as well as remediation programmes.</li><li>Policy and procedure assessment, development, and/or implementation.</li><li>Undertake independent audit and impact assessments of risk and compliance functions.</li><li>Risk and control automation, development, and implementation.</li><li>Regulatory mapping to business products, controls, and risks.</li><li>Regulatory examination support e.g., independent assurance reports, interview preparation, programme management, response drafting.</li><li>Past business and suitability reviews.</li><li>Design and review governance arrangements.</li></ul> Key responsibilities <ul><li>Lead the delivery, people and management of client engagements within the risk and compliance solution</li><li>Manage the successful delivery of larger client projects end-to-end, to time, quality, and budget, effectively delegate tasks to team members and take ownership of the delivery and quality of team members' work whilst leading client relationships.</li><li>Create development opportunities for all team members through meaningful assignments.</li><li>Develop a high-performing, diverse team that delivers exceptional client service and value.</li></ul> Risk and Compliance Manager - £65,000 - £79,000 + bonus - London (Hybrid) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjcyMTE5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Desktop Support Analyst Desktop Support Analyst - London (West End) - £45-55k + Bonus & Benefits Robert Half have partnered with a global investment firm established over 50 years ago employing nearly 1500 people across a range of international offices. THE TEAMThe Desktop Support team provides on-site and remote technical assistance and support related to hardware, software, and audio visual (AV) for colleagues across all 12 offices globally. The team's vision is to be a first-class global provider of support services by delivering an exceptional customer experience which anticipates needs, provides guidance and works to resolve technology issues for all staff.THE OPPORTUNITYThe Desktop Support Analyst role is an exciting opportunity for candidates interested in contributing to, and continuing the high standard for service and support. There will be great opportunities to develop an excellent professional skill set and interact with various internal IT and enterprise groups across all levelsROLE RESPONSIBILITES<ul><li>Technology Management: Configure, deploy, maintain, and troubleshoot hardware, including workstations, laptops, printers, mobile devices, phones, and meeting room equipment, with the highest standard of service and support.</li><li>Incident Management: Diagnose and resolve issues related to hardware, software, business applications, operating systems and Citrix (VDI) to ensure smooth operations. Record, track, and report on all customer incidents through to completion</li><li>Request Fulfillment: Coordinate, manage and complete tasks and requests, including new hire onboarding, access provisioning, and hardware upgrades.</li><li>Audio-Visual Support:</li><li>Inventory Maintenance:</li><li>Collaboration and Improvement:.</li></ul>Background & Experiences<ul><li>Demonstrated experience of hands-on Service Desk or Desktop Support in a Windows environment</li><li>Ability to exhibit a collaborative and optimistic work ethic focused on customer satisfaction as the highest priority</li><li>Ability to execute tasks and build relationships</li><li>Excellent problem and decision making skills</li><li>Experience with Windows 10, LAN/WAN, Ethernet, PC Hardware, iOS Support, Active Directory, VC/AV Support, and Citrix environments; advanced proficiency in Microsoft Office, Adobe Acrobat, and ServiceNow preferred.</li></ul>They have a state of the art office in the West End of London near Victoria Station £45,000-55,000 + Bonus & Benefits This role will be office based initially with hybrid working after you've settled in to the role Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4xMzI1NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Accounts Assistant Robert Half is delighted to be working with a well-established organisation in the healthcare sector, looking for an Accounts Assistant to join their finance team. This is a fantastic opportunity to work in a supportive and collaborative environment where you will gain valuable experience and contribute to key finance operations.Key Responsibilities:<ul><li>Recording and reconciling bank receipts and payments</li><li>Processing biweekly provider payment runs</li><li>Managing client sales invoices and distribution</li><li>Overseeing aged debt and credit control</li><li>Assisting with balance sheet reconciliations</li><li>Maintaining accurate accounting records in Access Dimensions</li><li>Supporting colleagues across claims, customer care, and senior management</li></ul>What We're Looking For:<ul><li>Strong understanding of double-entry bookkeeping and accounting principles</li><li>A genuine interest in finance and accounts</li><li>Proficiency in Microsoft Excel and Word (Intermediate level)</li><li>Excellent communication skills, both written and verbal</li><li>Highly organised, detail-oriented, and a strong team player</li><li>Ideally studying AAT, or looking to pursue CIMA or ACCA</li></ul>What's on Offer?<ul><li>A competitive salary (c.£25,000)</li><li>5 weeks' annual leave plus public holidays</li><li>Pension scheme</li><li>Private healthcare</li><li>Free parking and discounted gym membership</li><li>Discounts with local retailers</li><li>Regular social events</li></ul>This role is office-based in Esher initially, with hybrid working available once training is complete. If you are an ambitious and diligent individual looking to progress in your finance career, apply today! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuMjE3NDcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Auditor - Senior Consultant Senior Consultant - Internal Audit, Controls/Risk advisory - London, Hybrid - £50k-£60k DOE Robert Half are working with a Global Consulting client and are looking to hire at Senior Consultant level within their Internal Audit function. This is a fantastic opportunity to work with a market leading organisation who work with the majority of high profile FS clients in London. The Senior Consultant has direct, client-facing engagement responsibilities. Serving as both role model and trainer, the Senior Consultant demonstrates the attributes of excellent client service and assists team membersin developing technical and professional competency. The Senior Consultant leans to identify areas of risk and opportunities to improve business processes. This is a Hybrid role and would be ideal for someone who has 3+ years of working in Audit or Controls/Risk advisory within a Consulting environment. Key Responsibilities <ul><li>Reviewing, documenting, evaluating and testing operational and financial controls in a wide range of environments</li><li>Communicating control strengths and weaknesses to the client or internal audit engagement team and developing effective solutions</li><li>Ensuring timely completion of assigned project phases</li><li>Applying and understanding of business processes and technical skills to successful completion of project assignments</li><li>Business Process Controls Advisory support</li><li>Documentation of processes </li><li>Identifying risks and controls (financial, operational/compliance risks & controls),</li><li>Testing design and operating effectiveness of controls, identification of issues and gaps in process and documenting and agreeing a plan for remediating.</li></ul> Required experience <ul><li>Understanding of current accounting (GAAP) and auditing (GAAS) principles</li><li>Understanding of internal control concepts (COSO, COBIT)</li><li>Internal Audit and/or External Audit</li><li>Knowledge of auditing processes and methodologies, including flowcharting</li><li>Knowledge of Sarbanes-Oxley Act provisions and methodologies for achieving compliance</li><li>Previous consulting experience</li><li>Prior project management and supervisory skills</li></ul> Senior Consultant - Internal Audit, Controls/Risk advisory - London, Hybrid - £50k-£60k DOE Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjg2NjE2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Senior Management Accountant We are looking for a Qualified, Management Accountant from a large, service-based company, to join one of the world's leading Facility Services companies as a Senior Management Accountant. Paying £65- £70k and based in Central London (Hybrid Working). This role will involve line management of a team of Management accountants and will work closely with the commercial finance team around the month end close process. The Role<ul><li>Review of balance sheet reconciliations, ensuring compliance with the UK&I reconciliation requirements, and driving accuracy in financial reporting by proactively ensuring reviewer recommendations are implemented.</li><li>Ensure Month-End Close activities, including the calculation, review and processing of all accruals, prepayments, revenue related transactions across customer contracts.</li><li>Balance sheet control activities, including preparation of prepayments, accruals, fixed assets, contract receivables, provisions.</li><li>Income Statement control activities, including analytical review procedures, customer profitability analysis, payroll review, overhead management.</li><li>Support the external audit, Group and UK&I internal audits and Financial Controls & Assurance reviews.</li></ul> Your Profile<ul><li>You will need to be a fully qualified accountant.</li><li>You will need to be a Management Accountant from a large serviced based business.</li><li>Multi-site/multi service P&L management and analysis experience is highly desired.</li></ul> The CompanyThe company is one of the world's leading Facility Services companies. They have a global turnover of over £1 Billion with over 450,000 employees globally. The company specialise in support services, property services, catering, security, and cleaning. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuNzA4MTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Support Analyst IT Support Engineer (1st / 2nd Line), Luton, Office Based Location: Luton Are you passionate about technology and problem-solving? Do you have a knack for delivering outstanding IT support? Join our dynamic IT where you'll play a key role in keeping operations running smoothly.About the RoleAs an IT Support Engineer, you will be the first point of contact for IT incidents, service requests, and system-related queries in a fast-paced, ITIL-driven environment. Working closely with a small team, you will troubleshoot issues, escalate where necessary, and ensure high levels of service delivery. This role offers growth opportunities, making it ideal for recent graduates, those early in their IT careers, or professionals seeking a new challenge.Key Responsibilities<ul><li>Incident Resolution: Provide 1st/2nd line support, ensuring incidents are logged, prioritized, and resolved within SLA timelines.</li><li>Technical Support: Assist end-users with hardware, software, and networking issues remotely and in-person.</li><li>System Monitoring: Perform daily checks, including backups, and proactively identify system performance issues.</li><li>Documentation & Training: Maintain a knowledge base and deliver basic IT training to improve user experience.</li><li>Configuration & Deployment: Set up and configure workstations, mobile devices, and other IT equipment.</li><li>Collaboration: Escalate unresolved issues to 2nd/3rd line teams and provide clear communication throughout.</li></ul>Essential Skills & Attributes:<ul><li>Experience in a service desk or 1st/2nd line IT support role.</li></ul><ul><li>Familiarity with using service desk ticketing tools</li><li>Understanding of ITIL processes (Incident, Service Request, and Knowledge Management).</li><li>Basic networking knowledge and hands-on experience with Active Directory, Office 365, and standard desktop applications.</li><li>Strong communication skills with a customer-focused approach.</li><li>Ability to work independently, prioritize tasks effectively, and maintain a well-organized work style.</li></ul><ul><li>ITIL certification or other relevant IT qualifications.</li></ul><ul><li>Experience with remote desktop tools and mobile device management (e.g., Intune, EntraID, or AutoPilot).</li><li>Understanding of Microsoft 365 and remote access technologies (VPN, RDP).</li></ul>Why Join Us?<ul><li>Work in an exciting, fast-paced environment supporting cutting-edge aviation operations.</li><li>Be part of a collaborative and supportive IT team dedicated to professional excellence.</li><li>Opportunities for growth, development, and formal qualifications to advance your career.</li></ul>£30-35k (inclusive of on call rota payment) + Annual BonusesBenefits: <ul><li>Highly lucrative pension scheme (will double employee's contribution up to 12%)</li><li>Generous Annual Leave</li><li>Private Health care</li><li>Certification & Qualification financial support</li><li>+ Much More!</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4zMTY4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Credit Controller Robert Half is representing a well-established, respected group business based in Luton to find an experienced Credit Controller. This is an excellent opportunity for an individual who has a proven track record in managing complex ledgers and can effectively present financial information to key stakeholders. If you thrive in a dynamic and collaborative environment and have a strong background in credit control, we want to hear from you.<h3 class="jobSectionHeader">Key Responsibilities:</h3><ul><li>Portfolio Management: Take full ownership of a portfolio of high-value key and regional customers, managing the full collections cycle, including payment plans, stop supplies, dispute management, and ensuring customer accounts are fully reconciled.</li><li>Stakeholder Interaction: Actively engage in regular team meetings to ensure the smooth running of credit control operations.</li><li>Dispute Management: Work cross-functionally with teams and Regional Managers to ensure that invoice disputes are proactively recorded and resolved in a timely manner.</li><li>Point of Contact: Serve as the direct point of contact for key and customers, providing them with support and assistance when necessary.</li><li>Team Collaboration: Foster effective teamwork between the credit control team and other cross-functional departments to streamline processes and ensure customer satisfaction.</li><li>Project Support: Take ownership of ad hoc projects and support the team as required, contributing to the overall improvement of credit control processes.</li><li>Cash Collection Focus: Ensure activities are targeted at maximising cash collection and reducing overdue debt to contribute to the financial health of the business.</li><li>Compliance & Reporting: Ensure all activities, including reporting and business reviews, are performed in line with company policy, internal control procedures, and the month-end timetable.</li></ul><h3 class="jobSectionHeader">Key Skills & Experience:</h3><ul><li>Proven experience as a Credit Controller with the ability to manage a diverse ledger, including high-value accounts.</li><li>Strong knowledge of credit control processes, payment plans, and dispute management.</li><li>Experience presenting financial information to stakeholders and working with senior management.</li><li>Excellent communication and interpersonal skills, with the ability to build effective relationships across teams and departments.</li><li>High level of attention to detail and a proactive approach to managing tasks and solving issues.</li><li>Strong organisational and time-management skills.</li><li>Ability to work under pressure and meet deadlines while maintaining accuracy.</li></ul><h3 class="jobSectionHeader">Benefits:</h3><ul><li>Competitive Salary</li><li>4 Days On-Site: Offering flexibility with work from the office, allowing you to collaborate closely with the team and stakeholders.</li><li>A supportive working environment with opportunities for career growth and development.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/a2F0eS5iYXJ0bGV0dC4wODY2Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Marketing Executive Robert Half are working with a client who have an exciting opportunity for an experienced and motivated Marketing Executive to join a dynamic and growing team. The successful candidate will be responsible for overseeing day-to-day marketing activities, monitoring the performance of marketing projects and campaigns, and supporting the wider marketing team as needed.This is a full time role, paying £30,000-£35,000 DOE. The company is based in Banbury, but offers hybrid/remote working (1 day a week in office). The role is initially offered on a 12 month FTC, so we are looking for someone immediately available for work who can start ASAP.Key Responsibilities:<ul><li>Website and Product Support:</li><ul><li>Provide input and support for website activities, including product listings and customer habits.</li></ul><li>Project Coordination:</li><ul><li>Manage and execute ad hoc marketing projects from initiation to completion, ensuring timely delivery.</li></ul><li>Agency Collaboration:</li><ul><li>Work with a range of marketing agencies, including creative and point-of-sale (POS) agencies, to maintain consistency and quality.</li></ul><li>Customer Journey and Content Optimisation:</li><ul><li>Support the optimisation of content across all platforms to increase visibility and conversion rates.</li><li>Conduct retailer audits and analyse content performance to identify opportunities for improvement.</li></ul><li>Cross-Functional Collaboration:</li><ul><li>Participate in cross-functional and marketing meetings to enhance business understanding and strategic alignment.</li><li>Engage with sales and marketing teams to understand trade requests and support action plans.</li></ul><li>Event and POS Support:</li><ul><li>Assist with the planning and execution of trade, consumer, and customer events.</li><li>Coordinate the creation, approval, production, and distribution of POS materials.</li><li>Implement effective marketing communication campaigns aligned with brand strategy.</li></ul></ul>Key Skills and Competencies:<ul><li>Highly motivated and ambitious, with a strong drive to develop professionally.</li><li>Analytical mindset with excellent attention to detail.</li><li>Strong data analysis skills, with the ability to spot trends using spreadsheets.</li><li>Excellent communication skills, both written and verbal.</li></ul>Qualifications and Experience:<ul><li>Degree in Marketing or a related field (CIM qualification preferred).</li><li>Previous experience in a similar marketing role.</li><li>Proficient in Microsoft Office, especially PowerPoint and Excel.</li></ul>This is a fantastic opportunity for a driven and enthusiastic individual to make a meaningful impact within a forward-thinking business. If you are passionate about marketing and eager to take on a new challenge, apply today. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNzczMDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Marketing Manager Robert Half are working with a long-established and reputable business, who are looking for an experienced B2B Marketing Manager to join their team. With a strong track record of delivering high-quality products and services, the company is undergoing an exciting phase of expansion and transformation. As part of this evolution, they are investing in marketing to enhance efficiencies, strengthen brand presence, and drive both B2B and direct-to-consumer (D2C) e-commerce sales. This is a fantastic opportunity to join a forward-thinking organisation and play a crucial role in its future success.This is a permanent role, fully office based in Bicester, and paying between £40,000 - £50,000 DOE.The RoleReporting to the Marketing Director, the Marketing Manager will take ownership of B2B and e-commerce marketing strategies, supporting sales growth, lead generation, and brand positioning across multiple digital and offline channels. The role requires a commercially minded marketer who can develop and execute campaigns that enhance customer engagement, increase website traffic, and deliver measurable business impact.Key responsibilities include:<ul><li>B2B Sales Activation & Lead Generation: Driving targeted marketing efforts to increase brand awareness, generate new business opportunities, and grow the customer base.</li><li>E-Commerce Growth: Increasing website visibility and direct-to-consumer sales through SEO, paid media, and conversion rate optimisation.</li><li>Brand & Product Marketing: Managing brand positioning and product promotion across multiple channels, ensuring consistency and relevance to target audiences.</li><li>Campaign Development: Creating and executing strategic marketing campaigns that align with business objectives and deliver measurable results.</li><li>CRM & Customer Engagement: Expanding the company's digital presence, optimising social media engagement, and leveraging CRM tools to improve customer retention and conversion.</li><li>Stakeholder & Sales Support: Collaborating with internal sales teams, external agencies, and distribution partners to align marketing initiatives with business goals.</li><li>Budget & Performance Management: Managing marketing spend effectively while focusing on return on investment and continuous performance improvement.</li></ul>The Ideal CandidateThe successful candidate will be a dynamic and results-driven B2B marketing professional with:<ul><li>A marketing qualification (preferred).</li><li>A minimum of five years' experience in B2B marketing, with a strong understanding of e-commerce strategies.</li><li>Proven ability in sales-driven marketing, lead generation, CRM, and digital marketing.</li><li>Experience in product and brand management.</li><li>Strong analytical skills with the ability to interpret marketing data and insights.</li><li>Excellent copywriting, communication, and negotiation skills.</li><li>A proactive, creative, and results-oriented approach.</li><li>Competency with SEO, paid media, website optimisation, and AI marketing tools.</li><li>A full UK driving licence.</li></ul>Why Join?This is an exciting opportunity to be part of a company that is evolving and investing in its future. The successful candidate will have the autonomy to make a real impact, shaping marketing strategies, driving business growth, and expanding e-commerce revenue in a fast-moving and supportive environment. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMDE1MDIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Office Manager Robert Half Office Team are currently recruiting for a Office Manager for a 6-12 week contract based near Moorgate. the Office Manager will lead the charge in running the workspace; they will ensure it's a productive, fun, and inspiring space for team and partners alike.In this busy and varied position, you'll be working alongside a high performing team who appreciate that great work needs the right conditions. As a self-starter with a 'no task too big or small' approach you'll oversee the day-to-day operations of our young and vibrant office to the highest standard.This is a full-time role, working Monday to Friday in Central London.Key Responsibilities<ul><li>Office administration: Manage office systems and procedures to ensure seamless operations. Tasks include filing, auditing, and handling correspondence and queries efficiently.</li><li>Finance administration: Support financial processes by assisting the Finance Team with tracking and recording invoices, monthly payment reconciliations, expense tracking, and preparing expense reports.</li><li>Onboarding support: Coordinate the onboarding and offboarding processes for new hires, including IT setup, building access, first-week support, and liaising with IT to ensure timely preparation of equipment.</li><li>Office supply management: Regularly monitor and replenish office supplies, liaising with suppliers as necessary to maintain inventory levels and ensure materials are readily available.</li><li>Facilities management: Maintain a tidy, well-presented, and fully operational office by managing service contracts, addressing maintenance issues promptly, and acting as the primary contact for building management and operational needs.</li><li>Health & safety compliance: Oversee Health & Safety compliance, including maintaining policies, conducting risk assessments, ensuring fire safety measures, and monitoring equipment maintenance.</li><li>Front-of-house coordination: Serve as the first point of contact for employees, guests, and service providers, always ensuring a professional and welcoming environment.</li><li>Diary coordination: Organise and manage schedules, meetings, and appointments efficiently.</li><li>Travel arrangements: Research and book travel for staff, including flights, hotels, and ground transport, ensuring seamless planning and adherence to budgets.</li><li>Employee benefits and wellness: Assist the Chief of Staff with administering employee benefits programmes, including private healthcare, pensions, and wellbeing initiatives.</li><li>Delivery and returns management: Oversee incoming post and deliveries, ensuring packages are logged and distributed accurately. Manage returns efficiently, including packaging, arranging, and tracking.</li><li>Event support: Collaborate with the Events Team </li><li>Team support: Take on additional tasks as needed to support the Executive Assistant, wider team, and office environment effectively.</li></ul> Requirements <ul><li>You have at least 4 years of experience managing office environments, ideally within a small to medium-sized organisation.</li><li>You bring existing knowledge of London office suppliers and workplace policies.</li><li>You're a master organiser with an eagle eye for detail.</li><li>You're enthusiastic about fostering a positive company culture and improving the employee experience.</li><li>You thrive on tackling new challenges.</li><li>You're highly proficient in Microsoft Office tools.</li><li>You're comfortable using modern technologies like Slack, SharePoint, and project management tools such as Asana or similar platforms.</li><li>You have experience in office event planning and a genuine passion for delivering successful events.</li><li>You remain calm under pressure, with experience working in collaborative, multidisciplinary teams.</li><li>You're a self-motivated problem-solver with a creative and adaptable mindset.</li><li>You're professional and articulate, capable of building effective relationships at all levels.</li><li>You excel in time management, juggling tasks, and meeting deadlines seamlessly in a fast-paced environment.</li><li>Your positive attitude makes you a joy to work with.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UG9wcHkuRmFycXVoYXJzb25HcmFudC4wMjUzOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">