15 results for It Tech Leadership in Chertsey, Surrey

Finance Manager Finance Manager - Growing Tech BusinessLocation: Canary Wharf (Hybrid - 1 day in office per week) Salary: Up to £80,000 per annum (No bonus)About: We are an exciting and rapidly growing tech business, with an entrepreneurial spirit and a focus on innovation. As we continue to scale, we are looking for an experienced Finance Manager to join our dynamic team. This is a fantastic opportunity for a qualified finance professional to make a significant impact in a fast-paced and evolving environment.Role Overview: As Finance Manager, you will be responsible for managing the financial operations of the business from top to bottom, with hands-on experience in all aspects of finance. You will be expected to bring order to a sometimes chaotic environment, implementing and improving processes to drive efficiency and accuracy across the business. The ideal candidate will be comfortable with ambiguity, proactive in identifying areas for improvement, and thrive in a fast-growing tech business.Key Responsibilities:<ul data-start="1070" data-end="1813"><li data-end="1185" data-start="1070">Oversee the day-to-day financial operations, including financial reporting, management accounting, and budgeting.</li><li data-end="1279" data-start="1186">Provide strategic insights to senior leadership to drive business growth and profitability.</li><li data-start="1280" data-end="1368">Manage and improve financial processes and controls to ensure accuracy and efficiency.</li><li data-start="1369" data-end="1473">Maintain and improve financial systems, ensuring compliance with accounting standards and regulations.</li><li data-start="1474" data-end="1560">Lead month-end and year-end close processes, ensuring timely and accurate reporting.</li><li data-start="1561" data-end="1647">Prepare detailed financial analysis and reports to support business decision-making.</li><li data-start="1648" data-end="1748">Collaborate with cross-functional teams to align financial strategies with overall business goals.</li><li data-end="1813" data-start="1749">Support ad-hoc financial projects as required by the business.</li></ul>Ideal Candidate:<ul data-start="1836" data-end="2471"><li data-start="1836" data-end="1881">Qualifications: ACCA or CIMA qualified.</li><li data-end="2017" data-start="1882">Experience: Proven hands-on experience as a Finance Manager in industry, ideally with a background working for well-known brands.</li><li data-start="2018" data-end="2083">Strong understanding of financial processes from top to bottom.</li><li data-end="2202" data-start="2084">Comfortable working in a fast-paced, changing environment, with the ability to adapt and drive process improvements.</li><li data-end="2294" data-start="2203">Demonstrable experience in managing financial operations and improving financial systems.</li><li data-start="2295" data-end="2397">Excellent communication and interpersonal skills, with the ability to influence senior stakeholders.</li><li data-end="2471" data-start="2398">Strong attention to detail and ability to prioritise tasks effectively.</li></ul>Benefits:<ul data-start="2487" data-end="2713"><li data-start="2487" data-end="2525">Competitive salary of up to £80,000.</li><li data-start="2526" data-end="2596">Hybrid working model - 1 day per week in the office at Canary Wharf.</li><li data-end="2656" data-start="2597">Work with a rapidly growing and innovative tech business.</li><li data-start="2657" data-end="2713">Opportunities for professional growth and development.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxsaWUuRmllbGRpbmcuOTY0NjMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Senior Desktop Support Engineer Senior Analyst, Tech Support Engineer - London Drive innovation. Elevate experiences. Empower a global platform.Location: London, United Kingdom Team: Information Technology Level: Senior AnalystAbout the Company This leading global investment firm has over four decades of experience supporting high-growth companies across a broad range of sectors. With approximately $100 billion in assets under management and offices in 20 countries, the firm offers a dynamic and collaborative environment where innovation and long-term value creation are at the forefront.The Opportunity We are seeking a Senior Analyst, Tech Support Engineer to join the London-based team and play a vital role in ensuring seamless IT operations across global offices. Reporting to the Head of Infrastructure, this individual will manage complex technical support tasks, contribute to infrastructure maintenance, and uphold exceptional service standards.This role offers the chance to be part of a high-performing, forward-thinking technology function in a fast-paced, global business environment.Key Responsibilities<ul data-end="2136" data-start="1256"><li data-start="1256" data-end="1383" class="">Respond to user support requests via the Help Desk system, resolving issues with hardware, software, and network components</li><li data-start="1384" class="" data-end="1491">Collaborate with other technology teams and external providers to deliver reliable and timely solutions</li><li data-end="1608" class="" data-start="1492">Support infrastructure including Windows servers, Cisco networking equipment, wireless systems, and AV solutions</li><li data-start="1609" data-end="1696" class="">Coordinate IT activities for regional offices, ensuring consistent service delivery</li><li data-start="1697" class="" data-end="1794">Maintain high levels of customer satisfaction through clear communication and issue ownership</li><li class="" data-end="1889" data-start="1795">Participate in system rollouts, upgrades, health checks, and change management initiatives</li><li class="" data-end="1975" data-start="1890">Create and maintain operational documentation, user guides, and support materials</li><li data-start="1976" class="" data-end="2051">Monitor systems and respond to alerts, escalating issues as appropriate</li><li class="" data-end="2136" data-start="2052">Track hardware and software inventory, including license and warranty management</li></ul>Candidate Profile<ul data-start="2167" data-end="2700"><li data-end="2265" class="" data-start="2167">University degree and 8-10 years of experience in technical support or IT infrastructure roles</li><li data-start="2266" data-end="2358" class="">Proficiency with Microsoft Windows, Office365, iOS, Azure, MDM solutions, and ServiceNow</li><li data-end="2450" class="" data-start="2359">Strong analytical and problem-solving skills with a proactive and professional approach</li><li data-start="2451" data-end="2543" class="">Ability to operate effectively in a high-pressure environment with multiple stakeholders</li><li class="" data-end="2603" data-start="2544">Excellent communication skills, both written and verbal</li><li data-start="2604" data-end="2700" class="">Experience managing external service providers and supporting remote offices is advantageous</li></ul>Salary - £60,000 - £70,000 including bonus and benefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC44NjA5NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Head of Technology We have partnered with an established business in North Oxfordshire, who are currently recruiting for a Head of Technology to help drive an exciting transformation of their IT landscape. This dual-role position will involve developing the IT strategy and leading continuous improvement in IT operations.You will be joining our client during an important transition as they embark on a new era of IT, where you will not only be creating the vision for Technology but also taking employees and stakeholders on the journey to achieve the vision.Please note, this role will be based onsite 5 days a week.The Role:* Contributing to the new Technology Strategy and defining the roadmap for business and technology transformation. * Delivery of the agreed Technology Roadmap on time and on budget, through a combination of internal and supplier resources. * Accountability for the BAU and Transformation budgets. Including accurate planning, forecasting, tracking and reporting. * Internal and board level reporting on Technology. * Ongoing management and maintenance of all existing IT systems- ensuring systems are safe, secure, updated and available. * Provision of end user support and ensuring high levels of service delivery. * Delivery of projects on time and on budget in line with the business requirements. About You:* AS400/ iSeries Mainframes (preferable) * RPG Programming (preferable) * Microsoft 365 stack- including Power Platform, Azure, SharePoint * Knowledge of cloud platforms and technologies * Knowledge of data warehousing, architecture and networks * Experience running a service delivery team and delivering high quality service management. * Ability to demonstrate experience of strategic planning, implementation and management of IT projects. On Offer: <ul><li>Salary circa £90,000+</li><li>Discretionary bonus</li><li>25 days annual leave (plus bank holidays)</li><li>Pension contributions</li><li>Medical insurance</li><li>Life assurance</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuNjM1NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Support Engineer Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a IT Support Engineer on a contract basis based in their London officeRole<ul><li>The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul>Profile<ul><li>The IT Support Engineer will ideally have c1-3 years experience with a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul>Ability to support:<ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul>Company<ul><li>Global fashion organisation with offices in London</li><li>On-site required </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjAzMjcxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Desktop Support Engineer Robert Half Technology are assisting a rapidly growing financial services organisation to recruit a Desktop Support Engineer on a contract basis. London based Role<ul><li>The Desktop Support Engineer will provide 2nd/3rd line support for Microsoft Windows Server and Windows 10 environments.</li><li>Design, implement, and troubleshoot Windows Server services including Group Policy, DNS, DHCP, and file/print services.</li><li>Administer and maintain Active Directory, including security groups, policies, OU structure, and replication.</li><li>Ensure compliance with cybersecurity policies and controls, and proactively monitor for potential threats.</li><li>Deploy and configure Wazuh for infrastructure monitoring, threat detection, and security alerting.</li><li>Automate administrative and operational tasks using PowerShell scripting.</li><li>Collaborate on automation initiatives using Kestra or other orchestration tools (desirable).</li><li>Act as an escalation point for complex helpdesk issues, performing deep-dive troubleshooting and root cause analysis.</li><li>Promote and enforce ITSM best practices, including change, incident, and knowledge management.</li><li>Mentor junior analysts and deliver training on both technical issues and ITSM/cybersecurity best practices.</li><li>Maintain accurate documentation and CMDB records in line with asset and configuration management policies.</li></ul>Key Responsibilities:<ul><li>The Desktop Support Engineer will have strong background in Microsoft Windows Server (2016-2022) and Windows 10 support and administration.</li><li>Deep knowledge of Active Directory, GPO, DNS, DHCP, and Windows security architecture.</li><li>Demonstrable experience with Wazuh deployment and configuration for monitoring and SIEM use.</li><li>Strong PowerShell scripting abilities for systems automation.</li><li>High degree of cybersecurity awareness and capability, with the ability to recognise, contain, and report on security incidents.</li><li>Current cybersecurity certification preferred - e.g., CompTIA Security+, CISSP, SC-200, GIAC, etc.</li><li>ITSM experience (ITIL v3 or v4), with the ability to mentor others on best practice frameworks.</li><li>Excellent problem-solving, troubleshooting, and documentation skills.</li><li>Experience with ITSM tools such as JIRA (Preferred) ServiceNow, Freshservice, or BMC Remedy.</li></ul>Company<ul><li>Rapidly growing financial services organisation with offices in London</li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjExNzYwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Desktop Support Engineer Join Our Dynamic IT Team at a Leading Financial Services FirmRole: Analyst, IT Support Engineer Location: Central London Reporting to: Director, IT Support and Infrastructure ManagerAre you a tech-savvy problem solver with a passion for delivering top-notch IT support? We are seeking an IT Support Engineer to join our growing team. This exciting role offers the opportunity to play a key part in ensuring the seamless operation of our IT infrastructure while providing exceptional service to our team.What You'll Do:<ul data-spread="false"><li>Deliver prompt and effective first-line and second-line IT support for hardware, software, and networking issues.</li><li>Manage and resolve helpdesk tickets, ensuring exceptional customer service.</li><li>Set up and maintain meeting rooms, AV equipment, and teleconferencing solutions.</li><li>Support Microsoft operating systems, Office365, and enterprise applications.</li><li>Manage Active Directory and Entra ID accounts, permissions, and group policies.</li><li>Handle mobile device management using Intune, Company Portal, and Microsoft Authenticator.</li><li>Configure and maintain printers and other peripherals.</li><li>Conduct routine maintenance and support for PC hardware and software.</li><li>Collaborate with the IT support and infrastructure team on system updates and improvements.</li><li>Maintain up-to-date documentation of processes and troubleshooting steps.</li><li>Contribute to project work, including desktop computer configurations and meeting room support.</li></ul>What We're Looking For:<ul data-spread="false"><li>Minimum two years of experience in IT support with a customer service focus.</li><li>A professional, approachable demeanor with excellent communication skills.</li><li>Strong problem-solving skills and a proactive, can-do attitude.</li><li>Exceptional organisational skills with the ability to manage multiple tasks efficiently.</li><li>A proven track record of working effectively as part of a team.</li><li>Experience in a financial or professional services environment is advantageous.</li></ul>Technical Expertise: Essential Skills:<ul data-spread="false"><li>Microsoft Operating Systems (Windows 10, 11)</li><li>Office365 administration</li><li>Active Directory / Entra ID management</li><li>Desktop/User automation using Group Policy and/or SCCM</li><li>Configuration and support for Intune, Company Portal, and Microsoft Authenticator</li><li>Exchange Online and Exchange Server administration</li><li>Printer configuration and maintenance</li><li>PC hardware maintenance and troubleshooting</li></ul>Desirable Skills:<ul data-spread="false"><li>Familiarity with Market Data platforms like Bloomberg, Eikon, or FactSet</li><li>Experience with Citrix environments</li><li>Understanding of network fundamentals (preferably Cisco)</li><li>Exposure to Mitel telephone systems</li></ul>Why Join Us? We offer an engaging and supportive work environment where you can expand your technical expertise and thrive in a collaborative culture. You'll gain hands-on experience while working closely with senior stakeholders in a prestigious financial services setting.If you're passionate about IT support and excited to contribute to a high-performing team, we want to hear from you!Apply Now and Take Your IT Career to the Next Level!Salary: £50,000 - £55,000 with bonus and competitive benefits (including 30 days holiday)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4zNzI5Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

1st Line Support Engineer <h3 data-end="267" class="" data-start="188">1st Line Systems Engineer - London-Based MSP (Financial Sector Support)</h3>Are you ready to kick-start your IT career in a fast-paced, client-facing environment? A London-based Managed Service Provider (MSP) is looking for a motivated 1st Line Systems Engineer to support its prestigious financial services clients.You'll be the first point of contact for users ranging from traders to executives, delivering high-quality technical support while learning from some of the best in the industry.<h3 data-end="716" class="" data-start="700">The Role</h3><ul data-end="1129" data-start="717"><li class="" data-start="717" data-end="789">Provide 1st line technical support via phone, email, and remote tools.</li><li class="" data-start="790" data-end="884">Troubleshoot desktop, server, and application issues in a professional and efficient manner.</li><li data-end="958" class="" data-start="885">Carry out operational checks and support incident resolution processes.</li><li data-start="959" class="" data-end="1047">Log and escalate incidents to third-party providers and internal teams when necessary.</li><li data-end="1129" class="" data-start="1048">Participate in occasional out-of-hours and on-call support (with enhanced pay).</li></ul><h3 data-end="1153" data-start="1136" class="">About You</h3><ul data-start="1154" data-end="1442"><li data-start="1154" class="" data-end="1231">A clear communicator who's confident dealing with high-level professionals.</li><li data-end="1312" class="" data-start="1232">Passionate about technology and committed to developing your technical skills.</li><li data-end="1358" data-start="1313" class="">Organised, analytical, and detail-oriented.</li><li class="" data-start="1359" data-end="1442">Comfortable following structured processes, but also able to think independently.</li></ul><h3 class="" data-start="1449" data-end="1473">Essential Skills</h3><ul data-end="1768" data-start="1474"><li data-end="1563" class="" data-start="1474">Strong understanding of Windows desktop and server operating systems (7/10, 2008-2016).</li><li data-end="1659" data-start="1564" class="">Working knowledge of Active Directory, Microsoft Exchange (2010-2016), and Citrix XenDesktop.</li><li data-start="1660" class="" data-end="1720">Basic networking knowledge (Cisco CCENT level or similar).</li><li data-end="1768" data-start="1721" class="">Awareness of IT security and ITIL frameworks.</li></ul><h3 data-end="1803" data-start="1775" class="">Desirable Experience</h3><ul data-start="1804" data-end="1990"><li class="" data-start="1804" data-end="1870">Office 365, VMware, PowerShell, SQL (basic), HP server hardware.</li><li data-end="1927" data-start="1871" class="">VOIP (Cisco), storage systems, backup/tape management.</li><li data-start="1928" class="" data-end="1990">Exposure to ISO 27001 and service management best practices.</li></ul><h3 class="" data-start="1997" data-end="2020">What's On Offer</h3><ul data-end="2348" data-start="2021"><li data-start="2021" class="" data-end="2099">Join a high-performing MSP with a strong reputation in the financial sector.</li><li data-start="2100" class="" data-end="2176">A collaborative, service-led culture with structured development pathways.</li><li data-start="2177" class="" data-end="2279">Clear career progression into senior technical roles (2nd Line, Infrastructure, Projects, and more).</li><li class="" data-start="2280" data-end="2348">Central London office with a mix of client-site and HQ-based work.</li></ul>Salary - £30,000 - £35,000 including benefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4xMzY3My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Desktop Support Desktop Support Analyst (Mac & Windows) - City of London - £35-38k + Excellent Benefits Robert Half have partnered with a major annual events brand that blends music, film, and technology into one international festival and conference known for showcasing emerging talent and sparking new trends across industries. About the roleWe are looking for someone to join our Technology team as a Desktop Support Engineer. This is a great opportunity if you have technical acumen and want to join the ever-evolving event convergence team! We are looking for a skilled IT Level 2 Desktop Support professional, Ideally you will have extensive experience in managing and troubleshooting Mac and Windows environments, DNS, DHCP, MS Office packages, Intune, and ITIL / Change Management processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team.Our office is located in Shoreditch, East London, and you will be required to be i the office daily. Role requirements: <ul><li>Provide Level 2 support for desktop and laptop issues, including hardware and software troubleshooting </li><li>Manage and troubleshoot Mac and Windows operating systems and applications.</li><li>Troubleshoot basic DNS and DHCP</li><li>Support and administer Microsoft Office 365 packages</li><li>Utilise Microsoft Intune for end point device management and security</li><li>Follow ITIL best practices for incidents, requests and change management</li><li>Assist with the deployment and maintenance of desktop hardware and software</li><li>Document and track issues using our service desk system (Freshworks) </li><li>Collaborate with other IT team members to resolve complex issues</li><li>Provide training and support to end-users as needed.</li></ul>What we're looking for:<ul><li>Proven experience in a Level 2 desktop support role </li><li>Strong knowledge of Mac and Windows operating systems and troubleshooting</li><li>Confident managing and organising Active directory and its objects</li><li>Experience with DNS and DHCP configuration and management</li><li>Proficiency in Microsoft Office 365 packages (Word, Excel, PowerPoint, Outlook)</li><li>Familiarity with ITIL processes and best practices</li><li>Excellent problem-solving and analytical skills</li><li>Strong communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Experience using ServiceDesk ticketing solutions </li><li>Customer-focused attitude with a commitment to providing high-quality support.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi41MTg4NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

1st/2nd Line Support Engineer Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a 1st/2nd Line Support Engineer on a contract basis based in their London officeRole<ul><li>the 1st/2nd Line Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul>Profile<ul><li>The 1st/2nd Line Support Engineer will have a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul>Ability to support:<ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>Citrix</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul>Company<ul><li>Global fashion organisation with offices in London</li><li>On-site required </li></ul>Salary & Benefits company, depending on experience The salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjY2NzgyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

IT Support Engineer / 1st, 2nd Line / Oxford IT Support Enginerr / 1st, 2nd Line / OxfordAn interesting position has come up with a Biotech organisation in Oxford for an experienced 1st, 2nd line support engineer. This role will be hybrid, initially 3 months and based in Abingdon, Oxford (local/commutable candidates are preferred)You will be a technical point of escalation for incidents, requests, and problems and Ensure that IT Services are proactively administered and maintained.Experience required;<ul><li>Strong problem-solving skills, with the ability to troubleshoot complex technical issues.</li><li>Excellent communication and collaboration skills.</li><li>Excellent understanding of IT service delivery - preferably ITIL.</li><li>Experience working in a Cloud First environment</li></ul>Please apply via the link below if you are either available or becoming so in the next 4 weeks.IT Support Engineer / 1st, 2nd Line / Oxford Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9zcy5Fc2NvdHQuMDg2MTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

First Line Support Engineer Robert Half is currently engaging with a luxury retail organisation that is looking to recruit a contract First Line Support engineer for an initial 12-month period with their central London office.The First Line Support Engineer will be expected to complete the following:<ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li>Act as the first point of technical support for end users of the company, including resolving hardware and software issues</li><li>Assist with the configurations of laptop builds</li></ul><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li>Provide white-glove support to VIP stakeholders </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Administrating and maintaining the Active Directory Environment </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Provide support for Office365, including email, OneDrive and Sharepoint. </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Escalate any issues to the second line support team </li></ul>Profile:The Contract First Line Support Engineer should have the following:<ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>The First Line Support Engineer should have excellent troubleshooting and communication skills</li></ul><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li>Graduate from a relevant Bachelors Degree </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Ability to break down complex issues into simple terms for non-technical users </li><li>1-3 years experience with contract IT support</li><li>Ability to commute into their London office</li></ul>Company:<ul><li>Market leading Luxury Retail Organisation </li><li>5 Days on site, based in their Central London Office</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuOTc2MTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Support Engineer The CompanyMy client is a rapidly growing waste management business headquartered in North London. Aggressive growth see's them recruiting for an IT Support Engineer. The RoleThis role reports into the Head of IT and is a key part of the company's growth plans:You'll be a key problem solver, tackling complex technical challenges for both end-users and our IT infrastructure. You'll ensure smooth IT operations through proactive maintenance and expert troubleshooting. Working closely with the Head of IT and external vendors, you'll escalate and resolve the most intricate technical issues. Your ProfileTo apply for this role you will have at least 3 years experience in an all round IT Support role. You will be ambitious, keen to learn and happy to get your hands dirty. You will be comfortable with travelling across the companies different sites and being the face of IT day to day. 365 and Intune experience is essential.This role is required to be in the office and around sites 5 days a week. A UK driving licence would be advantageous. Salary & Benefits£35,000 - £40,000Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMTEyNTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Junior IT Support Engineer Robert Half Technology are assisting a market leading asset manager organisation to recruit a Junior IT Support Engineer on a 12 month contract basis - London based Role<ul><li>The Junior IT Support Engineer will provide white-glove IT support to internal users, ensuring a high-quality and professional experience.</li><li>Diagnose and resolve hardware, software, and network issues primarily in a Windows-based environment.</li><li>Support desktop and laptop configurations, installations, and troubleshooting.</li><li>Manage user accounts, permissions, and group policies in Active Directory and Microsoft 365.</li><li>Assist with IT on boarding and off boarding, including setting up new user devices and accounts.</li><li>Maintain and troubleshoot conferencing and collaboration tools such as Zoom, Microsoft Teams, and VPN solutions.</li><li>Work closely with senior IT staff and escalate complex issues as needed.</li><li>Document IT issues and resolutions in the ticketing system to improve troubleshooting processes.</li><li>Assist in IT projects such as system upgrades, software deployments, and security improvements.</li></ul>Profile<ul><li>The Junior IT Support Engineer will ideally have c1-3 years of experience in an IT support role, preferably in a corporate environment.</li><li>Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration.</li><li>Experience with hardware troubleshooting, including desktops, laptops, and mobile devices.</li><li>Familiarity with networking concepts (DNS, DHCP, VPN, etc.).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication and interpersonal skills to provide exceptional end-user support.</li><li>Ability to work in a fast-paced, customer-focused environment.</li><li>Certifications such as CompTIA A+, Microsoft certifications, or ITIL Foundation are a plus.</li></ul>Company<ul><li>Market leading real estate organisation with offices in London</li><li>on-site required </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjg0NjA0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Help Desk Robert Half is working for a leaving Investment Firm and looking for a Junior IT support engineer to play a key role in maintaining and enhancing our IT infrastructure. This role involves hands-on support, equipment management, and ensuring seamless IT operations across the region.<h3 data-start="405" data-end="431">Role:</h3><ul data-end="1003" data-start="432"><li data-start="432" data-end="533">Manage the refresh cycle (every 24 months) to ensure smooth transitions with minimal disruptions.</li><li data-end="655" data-start="534">Unpack, image, configure, QA, restore data, and deploy laptops, desktops, and mobile phones (full training provided).</li><li data-start="656" data-end="787">Act as the primary point of contact for desk visits, troubleshooting docking stations, monitors, headsets, keyboards, and mice.</li><li data-end="839" data-start="788">Oversee and execute desk relocations as needed.</li><li data-start="840" data-end="937">Perform daily AV checks in meeting rooms (starting at 8 AM) to ensure seamless functionality.</li><li data-end="1003" data-start="938">Maintain stock levels and keep the build room well organised.</li></ul><h3 data-start="1005" data-end="1036">Experience:</h3><ul data-start="1037" data-end="1463"><li data-end="1106" data-start="1037">1-2 years experience within IT Support </li><li data-start="1037" data-end="1106">Attention to detail with precision in executing IT support tasks.</li><li data-start="1107" data-end="1177">Self-motivated and able to take initiative and work independently.</li><li data-end="1284" data-start="1178">Professional demeanour and comfortable interacting with employees at all levels in a corporate setting.</li><li data-start="1285" data-end="1374">Team player who thrives in a fast-paced environment with strong interpersonal skills.</li><li data-end="1463" data-start="1375">Adaptability and capability of excelling under high-pressure situations after training.</li></ul><h3 data-start="1005" data-end="1036">Company:</h3><ul><li>Leading Investment Management Firm</li><li>5 days a week in the central London office</li><li>Initial 6-month contract</li><li>Day rate - Inside IR35 </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuODMzNDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Application Support Application Support / FTC / SQLAn exciting opportunity has become available for an experienced App support analyst, ideally with a focus on data. This role is with an organisation based in Oxford, who work on a hybrid model, so local candidates are preferred. Ideally paying around 38k (may be some flexibility), on an initial 12 month FTC. The ideal candidate will have experience in the below areas;<ul><li>Application support</li><li>Data management</li><li>SQL</li><li>Data integration platform - Box, HRIS, ERM and CRM (Desirable)</li><li>Experience with Box, NetSuite, ERM, CRM, Oracle APEX (Desirable) </li></ul>If you are interested and tick at least the majority of above boxes, please do apply via the link below. Application Support / FTC / SQL Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9zcy5Fc2NvdHQuNDU0MTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">