<p> </p><p style="display: inline !important;">Robert Half have partnered on a retained basis by Newby Foundries to recruit a Digital Manufacturing Systems Specialist on a permanent basis.</p><p>Newby Foundries Group<strong>,</strong> based in the UK, is a leading provider of high-quality ferrous and non-ferrous castings. The group offers an extensive range of manufacturing processes, including investment casting, sand casting, die casting, and precision machining. With in-house Design for Manufacture, 3D printing, casting simulation, CAD/CAM, CNC machining, a dedicated metrology suite, and robust quality control systems, Newby Foundries delivers fully integrated, end-to-end engineering and manufacturing solutions. Their deep technical expertise, continual investment in state-of-the-art manufacturing technologies, and strong focus on quality and sustainability position them as a trusted partner for precision cast components across domestic and global markets.<br /><br /><strong>The role</strong><br /><br />Newby Foundries are seeking a Digital Manufacturing Systems Specialist to spearhead the integration, optimisation, and digitisation of their core business systems. The role will be central to driving their ERP platform development, ensuring it becomes the backbone of their digital factory. In addition, you will support data visualisation initiatives, improve CAD/CAM workflows, and help create a seamless digital thread across the organisation.<br /><br /> This is a strategic role that requires both technical expertise and the ability to work with stakeholders at all levels to deliver practical solutions that align with their Industry 4.0 vision.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the development, enhancement, and daily operation of the company's ERP system, ensuring accurate data capture, system reliability, and continuous improvement.</li><li>Translate business requirements into ERP functionality, working closely with production, engineering, supply chain, and finance teams.</li><li>Develop, implement, and maintain Power BI dashboards that provide actionable insights into performance, productivity, and quality.</li><li>Collaborate with engineering teams to integrate CAD/CAM systems into ERP and production workflows, enabling greater efficiency and traceability.</li><li>Identify and deliver opportunities for automation and process digitalisation, reducing manual tasks and improving information flow.</li><li>Work with IT and operations teams to ensure seamless system integration, including databases, shopfloor data capture, and connected machinery.</li><li>Provide system training and ongoing support to end users, driving adoption and confidence in digital tools.</li><li>Keep abreast of emerging Industry 4.0 technologies such as IoT, digital twins, advanced analytics, and smart manufacturing platforms, recommending future investments.</li><li>Act as a change agent, supporting cultural and operational shifts towards a more digital-first organisation.</li></ul><p><strong>Skills & Experience</strong></p><ul><li>Proven experience in ERP system administration, implementation, or optimisation within a manufacturing environment (experience with systems such as SAP, Epicor, Microsoft Dynamics, Infor, NetSuite, or similar).</li><li>Strong proficiency with data visualisation and BI tools (Power BI essential, SQL or similar database knowledge advantageous).</li><li>Understanding of CAD/CAM software and its role in manufacturing workflows.</li><li>Good knowledge of manufacturing processes, lean principles, and Industry 4.0 concepts.</li><li>Strong analytical and problem-solving skills with the ability to convert data into meaningful business improvements.</li><li>Excellent communication skills, able to collaborate effectively with both technical and non-technical teams.</li><li>Experience of project management in system upgrades, integrations, or digital transformation projects.</li></ul><p><strong>Qualifications</strong></p><ul><li>Degree (or equivalent) in Manufacturing Engineering, Mechanical Engineering, Computer Science, Information Systems, or related discipline.</li><li>Professional certifications in ERP (e.g., SAP, Microsoft Dynamics, Epicor, NetSuite) or BI tools (e.g., Microsoft Certified: Data Analyst Associate) are highly desirable.</li><li>Project management qualifications (e.g., PRINCE2, Agile, Lean Six Sigma) beneficial.</li></ul><p><strong>Desirable</strong></p><ul><li>Hands-on experience with automation, IoT platforms, or digital twin technology.</li><li>Knowledge of cybersecurity in manufacturing IT systems.</li><li>Previous involvement in large-scale ERP implementations or multi-site digitalisation projects.</li></ul><p><strong>What's on offer:</strong></p><ul><li>A unique opportunity to shape the digital future of a well-established manufacturing business.</li><li>£50,000 - £60,000 basis + additional benefits</li><li>Ongoing professional development, training, and certification opportunities.</li><li>A collaborative, innovative, and forward-thinking working environment.<br /><br /></li></ul><p>The role will be based onsite as standard - covering 4 sites within a small radius of the Kidderminster/Dudley area. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjg5Mjk1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<h2 data-end="393" data-start="373"><strong data-start="376" data-end="391">IT Support Engineer</strong></h2><h2 data-end="393" data-start="373"><strong data-end="391" data-start="376">Job Purpose</strong></h2><p data-start="394" data-end="815">We are seeking an experienced and proactive <strong data-start="438" data-end="463">IT Support Engineer</strong> to manage and optimise local IT infrastructure, systems, and user support services for business operations. The role involves providing 1st and 2nd line support, managing hardware and software assets, overseeing user access and security policies, and contributing to broader IT projects in collaboration with European and global IT teams.</p><p data-end="815" data-start="394"> </p><h2 data-end="851" data-start="822"><strong data-end="849" data-start="825">Key Responsibilities</strong></h2><ul data-end="1604" data-start="852"><li data-start="852" data-end="980"><p data-start="854" data-end="980">Support and maintain IT infrastructure including computers, networks, printers, and end-user applications such as Office 365</p></li><li data-start="981" data-end="1066"><p data-end="1066" data-start="983">Deliver 1st and 2nd line technical support via ticketing system, phone, and email</p></li><li data-end="1166" data-start="1067"><p data-end="1166" data-start="1069">Manage IT hardware and software inventory, including procurement, setup, and lifecycle tracking</p></li><li data-end="1238" data-start="1167"><p data-end="1238" data-start="1169">Administer user accounts, access permissions, and security settings</p></li><li data-start="1239" data-end="1313"><p data-end="1313" data-start="1241">Plan, implement, and document IT changes in line with company policies</p></li><li data-start="1314" data-end="1397"><p data-end="1397" data-start="1316">Collaborate on regional and global IT infrastructure and cybersecurity projects</p></li><li data-start="1398" data-end="1509"><p data-end="1509" data-start="1400">Identify opportunities for automation and process improvement; propose and implement effective IT solutions</p></li><li data-end="1604" data-start="1510"><p data-start="1512" data-end="1604">Monitor systems and services using appropriate tools to ensure reliability and performance</p></li></ul><p data-start="1606" data-end="1692"> </p><h2 data-end="1831" data-start="1792"><strong data-end="1829" data-start="1795">Skills and Experience Required</strong></h2><ul data-start="1832" data-end="2601"><li data-start="1832" data-end="1970"><p data-start="1834" data-end="1970">5+ years of experience in IT support roles, including 1st and 2nd line support, ideally in an international or multi-site organisation</p></li><li data-start="1971" data-end="2176"><p data-start="1973" data-end="2003">Strong technical knowledge of:</p><ul data-end="2176" data-start="2006"><li data-end="2044" data-start="2006"><p data-end="2044" data-start="2008">Network and infrastructure support</p></li><li data-start="2047" data-end="2088"><p data-start="2049" data-end="2088">Hardware (PCs, smartphones, printers)</p></li><li data-end="2139" data-start="2091"><p data-end="2139" data-start="2093">Active Directory and Office 365 user support</p></li><li data-end="2176" data-start="2142"><p data-start="2144" data-end="2176">IT security and best practices</p></li></ul></li><li data-start="2177" data-end="2280"><p data-start="2179" data-end="2280">Experience with Windows Server, virtualisation (e.g. VMware), and backup strategies is advantageous</p></li><li data-end="2341" data-start="2281"><p data-end="2341" data-start="2283">Self-motivated with a hands-on, problem-solving approach</p></li><li data-end="2403" data-start="2342"><p data-start="2344" data-end="2403">Strong team player with the ability to work independently</p></li><li data-start="2404" data-end="2479"><p data-end="2479" data-start="2406">Well-organised with excellent time management and prioritisation skills</p></li><li data-end="2532" data-start="2480"><p data-end="2532" data-start="2482">Strong interpersonal and communication abilities</p></li><li data-end="2601" data-start="2533"><p data-end="2601" data-start="2535">Flexible and adaptable to changing business and technology needs</p></li></ul><h2 data-start="2608" data-end="2637"><strong data-end="2635" data-start="2611">Desirable Attributes</strong></h2><ul data-start="2638" data-end="2826"><li data-start="2638" data-end="2696"><p data-end="2696" data-start="2640">Experience with IT change management and documentation</p></li><li data-start="2697" data-end="2757"><p data-end="2757" data-start="2699">Familiarity with automation tools or systems integration</p></li><li data-end="2826" data-start="2758"><p data-end="2826" data-start="2760">Exposure to international IT environments and multi-region support</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby41MTY4NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">