<p>Robert Half are recruiting for an Accounts and Payroll support on a temporary to permanent basis for a Southampton based business.</p><p>The Payroll and Accounts support is responsible for managing payroll, accounts payable, and accounts receivable functions across the organisation.</p><p>This position ensures compliance with statutory regulations, accurate financial reporting, and efficient financial operations.</p><p>Experince in Accounting, Finance and Payroll.</p><p>Proven experience in payroll management, accounts payable, and accounts receivable functions.</p><p>Excellent problem-solving skills and attention to detail.</p><p>Ability to manage multiple priorities and meet strict deadlines</p><p>Hybrid working, Southampton based office.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci42Mzc2Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half are working exclusively with a multi-site business in Oxford, to recruit a new Assistant Financial Accountant to join the finance team. You'll take ownership of cash forecasting, treasury and VAT across several group entities. You'll report to the Financial Controller and work closely with Group colleagues. It's a good move for an ambitious finance professional who wants real responsibility and visibility.</p><p><strong>Assistant Financial Accountant</strong><br /> <strong>Salary:</strong> £35,000 - £38,000 per annum<br /> <strong>Location:</strong> Cowley, Oxford (4 days office, 1 day WFH per week)<br /> <strong>Contract:</strong> Permanent, 37.5 hours per week</p><p><strong>Key responsibilities</strong></p><ul><li>Own cash forecasting for all entities, preparing and submitting a weekly cash flow file to the Group Treasury team</li><li>Support treasury management across the entities, liaising with Group Treasury</li><li>Review the weekly BACS payment runs prepared by the shared services team</li><li>Take responsibility for payroll and cash balance sheets</li><li>Prepare periodic VAT returns, and liaise with HMRC and Group colleagues on tax updates</li><li>Manage multiple bank accounts across entities, ensuring reconciliations are completed within period reporting timelines</li><li>Reconcile cash collections across all sites</li><li>Support the onboarding of newly acquired businesses into Group cash processes, including the handling of cash variances</li><li>Oversee cash operations across the business, ensuring consistent processes and controls</li><li>Provide absence cover for the cash office</li><li>Attend occasional out-of-hours call-outs for cash handling equipment faults</li></ul><p><strong>About you</strong></p><ul><li>Previous experience in an accounting or finance role, ideally with exposure to cash management, treasury or VAT</li><li>Part-qualified (AAT/ACA/ACCA/CIMA), or qualified by experience</li><li>Strong Excel skills and a methodical, controls-minded approach</li><li>Confident communicating with colleagues at all levels, including Group teams</li><li>Flexible and willing to support the occasional out-of-hours call-out</li></ul><p><strong>What's on offer</strong></p><ul><li>£35,000 - £38,000 per annum</li><li>26 days annual leave plus bank holidays</li><li>Hybrid working: 4 days in the office, 1 day working from home</li><li>Contributory pension scheme</li><li>Employee assistance programme</li><li>Lifestyle discount scheme</li></ul><p><strong>How to apply</strong></p><p>This role is being handled exclusively by Robert Half. To apply, please send your CV via the link or contact the Oxford office for a confidential conversation.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS4zMzUzNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>UK Market & Shopper Insights Lead - Chiswick - Hybrid - 6 months - up to £420/day</strong></p><p>Are you passionate about turning data into insight that drives commercial growth?</p><p>We're looking for an ambitious and commercially minded UK Market & Shopper Insights Lead to join a high-performing, forward-thinking Insights & Analytics team within a leading global FMCG business.</p><p>This is an exciting opportunity to take ownership of market performance insights across Northern Europe, helping shape business strategy and influence key commercial decisions. You'll play a pivotal role in transforming complex consumer, shopper and retail data into clear, actionable recommendations that improve competitiveness and unlock growth opportunities.</p><p>With a strong focus on innovation, you'll also have the opportunity to contribute to the development of AI-driven insight tools, helping revolutionise how data is accessed, interpreted and used across the business.</p><p><strong>Key Details:</strong></p><ul><li><strong>Job Title</strong>: UK Market & Shopper Insights Lead</li><li><strong>Pay</strong>: £400 - £420/day PAYE + holiday pay</li><li><strong>Location</strong>: Chiswick</li><li><strong>Working Pattern</strong>: Hybrid - full-time or part-time (4 days) available</li><li><strong>Contract length</strong>: 6 months</li><li><strong>Start date</strong>: Early December</li></ul><p><strong>Responsibilities:</strong></p><ul><li><strong>Market Performance & Reporting:</strong> Lead the delivery of monthly executive-level market share reporting across Northern Europe, with direct responsibility for UK consumer category reporting.</li><li><strong>Insight & Innovation:</strong> Continuously evolve reporting processes, moving beyond presenting data to delivering meaningful insights and actionable recommendations.</li><li><strong>Data & Analytics:</strong> Work with large, complex datasets from sources including Circana, Worldpanel and Kantar to identify trends, opportunities and areas for improvement.</li><li><strong>AI & Digital Transformation:</strong> Play a key role in developing an innovative AI-driven tool that brings together multiple data sources, enabling teams to access performance diagnostics through a self-service platform.</li><li><strong>Agency Management:</strong> Act as the key day-to-day contact for external data agencies, building strong relationships and ensuring the quality and effectiveness of market intelligence.</li><li><strong>Shopper Insights:</strong> Lead and coordinate shopper insight activity across Northern Europe, working closely with local and global teams to influence category and commercial strategies.</li><li><strong>Stakeholder Engagement:</strong> Partner with teams across Sales, Marketing, Finance and Operations, translating complex analysis into compelling stories that influence decision-making.</li><li><strong>Capability Development:</strong> Develop and deliver training programmes to help teams understand, interpret and confidently use external market data.</li><li><strong>Strategic Influence:</strong> Challenge conventional thinking, identify opportunities and influence senior stakeholders through clear, commercially focused insights.</li></ul><p><strong>Requirements:</strong></p><ul><li>Significant experience working with syndicated market and consumer datasets, including Circana, Nielsen, Kantar, Worldpanel or similar.</li><li>Strong data management skills, with the ability to manipulate, combine, clean and interrogate large, complex datasets.</li><li>Experience using data visualisation and reporting tools, particularly Power BI.</li><li>A proven track record of translating market performance data into meaningful commercial insights and recommendations.</li><li>Experience delivering shopper insight projects and applying findings to wider Sales, Category Management and Marketing strategies.</li><li>Exceptional storytelling and presentation skills, with the ability to make complex information simple, engaging and actionable.</li><li>Confidence influencing and challenging senior stakeholders, using data and insight to shape business decisions.</li><li>Strong relationship-building skills, with experience working across multiple teams, functions and external agencies within a matrix organisation.</li><li>A proactive, growth-focused mindset, with a genuine passion for innovation, technology and the evolving world of data and insights.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuOTEzMTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h1>Customer Service Specialist</h1><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based<br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><h3>The Opportunity</h3><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><h3>Key Responsibilities</h3><ul><li><p>Provide customer support via telephone, email and live chat across multiple customer programmes.</p></li><li><p>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</p></li><li><p>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</p></li><li><p>Respond to queries regarding orders, payments, refunds, credits and payment status.</p></li><li><p>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</p></li><li><p>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</p></li><li><p>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</p></li><li><p>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</p></li><li><p>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</p></li><li><p>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</p></li><li><p>Identify recurring customer issues and recommend improvements to processes and service delivery.</p></li></ul><h3>About You</h3><p>To be successful in this role, you will ideally have:</p><ul><li><p>At least 2 years' experience within a customer service or contact-centre environment.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Experience handling customer enquiries across telephone, email and live chat.</p></li><li><p>A strong understanding of customer service KPIs and working towards performance targets.</p></li><li><p>Experience using ticketing systems or customer relationship management (CRM) software.</p></li><li><p>The ability to manage multiple enquiries and processes simultaneously.</p></li><li><p>A calm, professional and empathetic approach when dealing with customer complaints.</p></li><li><p>Strong attention to detail and the ability to accurately maintain customer records.</p></li><li><p>A good understanding of data protection and customer confidentiality.</p></li><li><p>Basic knowledge of mobile devices and common smartphone queries.</p></li><li><p>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</p></li></ul><h3>Desirable Experience</h3><ul><li><p>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</p></li><li><p>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</p></li><li><p>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</p></li><li><p>Additional European language skills, such as French, German, Spanish or Italian.</p></li><li><p>Knowledge of the Consumer Rights Act 2015.</p></li></ul><h3>The Company</h3><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44Nzg4MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"><strong>IT Business Administration & Logistics Coordinator</strong> - TOP IT Company!</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;">Looking to join a successful, family-oriented IT company where you can build a long-term career?</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;">We're working with an established high-end IT business with 30 years of trading history and £60m turnover, partnered with some of the biggest names in tech, including NVIDIA, Dell EMC and HPE.</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 16.0pt; color: #0d0d0d;">The Role</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;">We're looking for an organised and proactive IT Business Administration & Logistics<strong> Coordinator</strong> to join the team.</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;">You'll play a key role in keeping day-to-day operations running smoothly, coordinating orders, suppliers, deliveries and logistics while ensuring customers receive a first-class service.</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;">Location: Central London, near Victoria</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;">Working: 5 days on-site, with flexibility around personal commitments</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;"> </p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;">What's on offer?</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: #0d0d0d;">Full training and support</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: #0d0d0d;">30-year established business</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: #0d0d0d;">NVIDIA, Dell EMC & HPE partnerships</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: #0d0d0d;">Friendly, family-oriented culture</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: #0d0d0d;">Genuine long-term career progression</li></ul><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 16.0pt; color: #0d0d0d;">Who are we looking for?</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;">Someone organised, reliable and detail-focused, with excellent communication and the ability to manage multiple tasks at once.</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;">Experience in logistics, order management, procurement or IT distribution would be advantageous.</p><p style="margin: 0in; margin-left: .375in; font-family: -apple-system-body; font-size: 12.0pt; color: #0d0d0d;">If you're looking for a stable company, a great team and a role where you can genuinely grow, apply now!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS43NjE5Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p class="isSelectedEnd"><strong>Interim Financial Controller - Didcot</strong><br /><strong>£80,000 equivalent | Hybrid | 2-3 month </strong></p><p class="isSelectedEnd">Robert Half Ltd are supporting a business in Didcot who are looking for an experienced<strong> </strong>Financial Controller to join them on a 2-3 month assignment.</p><p class="isSelectedEnd"><strong>Key responsibilities:</strong></p><ul data-spread="false"><li>Prepare monthly management accounts, including journals, accruals, prepayments and balance sheet reconciliations.</li><li>Provide financial reporting, analysis and commentary to the Board and Exec team.</li><li>Lead budgeting, forecasting and financial modelling.</li><li>Oversee day-to-day finance operations, including AP/AR and project cost monitoring.</li><li>Strengthen financial controls and drive continuous improvement across finance processes.</li><li>Manage relationships with auditors, banks and HMRC.</li><li>Lead and support the Finance team.</li></ul><p> </p><p class="isSelectedEnd"><strong>About you:</strong></p><ul data-spread="false"><li>Fully qualified accountant (ACA, ACCA or CIMA).</li><li>Strong Financial Controller/Finance Manager experience, ideally within a complex or fast-paced environment.</li><li>Strong technical accounting, financial reporting, forecasting and financial controls experience</li><li>Confident working with senior stakeholders and presenting financial information to the Board/Exec team.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuNDA4ODcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">