<p><strong>Stock & Demand Manager</strong></p><p><strong>Location:</strong> Woking<br /> <strong>Working Pattern:</strong> Hybrid - 3 days office / 2 days working from home<br /> <strong>Job Type:</strong> Full-time, Permanent</p><p>Robert Half is delighted to be partnering with PAX Technology Europe on a newly created Stock & Demand Manager opportunity. This is an exciting opportunity for an organised and proactive individual to take ownership of stock and demand planning across the business, working closely with procurement, delivery operations, suppliers and logistics partners.</p><p><strong>The Company</strong></p><p>PAX Technology is a global provider of electronic payment solutions, supporting businesses with payment technology and associated services.</p><p>The European operation works closely with customers, suppliers and logistics partners to ensure products are procured, delivered and available to meet customer demand.</p><p>This newly created position provides an opportunity to join the business at an important stage of its development and take ownership of a key area currently managed by senior leadership.</p><p><strong>The Role</strong></p><p>As Stock & Demand Manager, you will act as the key link between customer demand and procurement, ensuring stock is proactively planned and effectively managed across the UK and European operation.</p><p>Reporting directly to the COO, you will work closely with the Procurement Operations Manager and Delivery Operations Manager. You will also liaise with the company's supplier in China and third-party logistics providers across the UK and Netherlands.</p><p>This is a highly time-sensitive and detail-focused role where strong organisation, accuracy and proactive planning will be essential to your success.</p><p><strong>Key Responsibilities</strong></p><p>Act as the link between customer demand and procurement.</p><p>Plan shipments from China based on customer requirements and stock demand.</p><p>Proactively plan stock replenishment to ensure appropriate inventory levels.</p><p>Provide regular updates to the Delivery Operations team regarding lead times and expected delivery dates.</p><p>Lead weekly calls with the company's supplier in China.</p><p>Liaise with 3PL warehouse partners across the UK and Netherlands.</p><p>Conduct monthly stock checks and reconciliations across all PAX warehouses.</p><p>Manage annual audited stocktakes across the UK and Netherlands, including stock adjustments.</p><p>Monitor stock ageing and identify slow-moving inventory.</p><p>Support basic product management activities, including ordering samples and confirming product specifications.</p><p>Manage environmental obligations, including registrations and quarterly submissions.</p><p>Review and benchmark freight forwarder performance.</p><p>Support Finance with the reconciliation of GDNI/GRNI.</p><p>Identify potential supply and stock issues proactively and work with relevant stakeholders to resolve them.</p><p>Maintain accurate stock and demand information to support effective business planning.</p><p><strong>About You</strong></p><p>We are looking for an individual who is highly organised, proactive and comfortable working in a fast-paced environment where accuracy and timing are critical.</p><p>The following skills are essential:</p><p>Excellent Excel skills with the ability to work confidently with detailed data and reporting.</p><p>Exceptional attention to detail, particularly when managing stock, shipments, reconciliations and delivery timelines.</p><p>A proactive approach, with the ability to identify potential issues and take ownership of resolving them.</p><p>You will ideally also bring:</p><p>Experience within stock management, inventory, demand planning, supply chain, procurement or logistics.</p><p>Experience working with overseas suppliers and/or 3PL providers.</p><p>Strong planning and organisational skills.</p><p>Excellent communication skills and the ability to build relationships with internal and external stakeholders.</p><p>The ability to manage multiple priorities and work to tight deadlines.</p><p>A strong sense of ownership and accountability.</p><p>Experience using ERP, inventory or stock management systems would be advantageous.</p><p><strong>What's on offer?</strong></p><p>Competitive salary of £35,000 - £45,000.</p><p>Full-time, permanent position.</p><p>Hybrid working - 3 days in the office and 2 days working from home following the initial training period.</p><p>Flexibility to agree additional home-working when appropriate or increase office attendance when required by the business.</p><p>Opportunity to take ownership of a newly created position.</p><p>Direct exposure to senior leadership and key operational stakeholders.</p><p>Opportunity to establish and improve stock and demand management processes across the business.</p><p><strong>Why Join?</strong></p><p>This is a newly created position offering genuine ownership and the opportunity to make a significant impact within the business.</p><p>You will take responsibility for a broad range of stock, demand, supply and logistics activities, working directly with senior leadership as well as suppliers and logistics partners across the UK, Netherlands and China.</p><p>For someone who enjoys working with data, solving problems and taking ownership, this role provides the opportunity to build and develop an important function within a growing organisation.</p><p>If you're looking for a varied role where you can combine excellent Excel skills, attention to detail and proactive supply and stock management, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uNzkzOTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h1>Customer Service & Operations Administrator</h1><p>Location: High Wycombe<br />Pay rate: £15 per hour + holiday pay<br />Contract: 3-month temporary contract with potential to become permanent<br />Start date: ASAP</p><h2>The Role</h2><p>We are currently recruiting for a Customer Service & Operations Administrator to join a busy team based in High Wycombe. This is an initial 3-month temporary position with the potential to become permanent.</p><p>The successful candidate will play an important role in providing excellent customer service and administrative support, responding to enquiries, resolving issues and ensuring operational processes run smoothly.</p><h2>Key Responsibilities</h2><ul><li><p>Answer incoming calls and respond to customer enquiries promptly and professionally.</p><br><br></li><li><p>Manage customer and stakeholder queries through a ticketing system.</p><br><br></li><li><p>Assist customers with membership registrations and account queries.</p><br><br></li><li><p>Provide administrative support with operational processes, changes and general enquiries.</p><br><br></li><li><p>Build and maintain positive relationships with customers and stakeholders.</p><br><br></li><li><p>Assist with complaint handling and escalate issues where appropriate.</p><br><br></li><li><p>Support compliance-related administration and maintain accurate records.</p><br><br></li><li><p>Ensure administrative tasks are completed accurately and within agreed deadlines.</p><br><br></li><li><p>Work collaboratively with the wider team and support changing business needs.</p><br><br></li></ul><h2>Skills and Experience</h2><ul><li><p>Previous experience in a customer service or administration role.</p><br><br></li><li><p>Strong organisational skills and attention to detail.</p><br><br></li><li><p>Excellent written and verbal communication skills.</p><br><br></li><li><p>Ability to manage multiple tasks and maintain accurate records.</p><br><br></li><li><p>A proactive approach to problem-solving.</p><br><br></li><li><p>Ability to work independently and as part of a team.</p><br><br></li><li><p>Experience using Microsoft Dynamics would be advantageous.</p></li><li>If you have accounting background, that is a plus. </li></ul><h2>Working Hours and Location</h2><ul><li><p>Based in High Wycombe.</p><br><br></li><li><p>Initially office-based five days per week, moving to three days in the office and two days working from home.</p><br><br></li><li><p>Monday to Thursday: 9am-5pm</p><br><br></li><li><p>Friday: 9am-4pm.</p><br><br></li><li><p>Saturday: Currently one Saturday per month, 9:30am-2:30pm.</p><br><br></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuMDA4NjkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is recruiting for a Practice Manager for our Accountancy Audit client in Hertfordshire. </p><p>The position of Practice Manager will be an all encompassing position, with the following key requirements;</p><p>Role Overview</p><ul><li><strong>Job Title:</strong> Practice Manager (Accountancy Practice)</li><li><strong>Type:</strong> Full-time, onsite (35 hours per week, Monday to Friday)</li><li><strong>Core Purpose:</strong> Ensure smooth day-to-day operations, coordinate workflows, manage compliance, and support business growth alongside the Partners.</li></ul><p>Key Responsibilities</p><ul><li><strong>Operations & Client Services:</strong> Manage daily office activities, allocate team workloads, answer enquiries, and improve internal processes.</li><li><strong>Deadline Tracking:</strong> Monitor critical deliverable including accounts, tax returns, VAT, and payroll.</li><li><strong>Compliance & IT:</strong> Oversee practice compliance, coordinate with external IT providers, and manage facilities and office suppliers.</li><li><strong>Finance Support:</strong> Assist Partners with monitoring profitability, budgeting, billing, and chasing overdue client accounts.</li><li><strong>Team & HR:</strong> Support recruitment, on boarding, and staff development while collaborating with an external HR consultant.</li><li><strong>Marketing & Events:</strong> Assist with promotional activities and help organise internal and external events.</li></ul><p>Essential Skills & Experience</p><ul><li><strong>Professional Background:</strong> Prior experience as a Practice Manager or Office Manager within a professional services environment (ideally accountancy).</li><li><strong>Leadership:</strong> Proven experience managing or coordinating a team.</li><li><strong>Organisation:</strong> Strong multi-tasking skills with the ability to manage competing deadlines and maintain high attention to detail.</li><li><strong>Tech Literacy:</strong> Comfortable using Microsoft Office and accounting practice management software.</li><li><strong>Communication:</strong> Excellent interpersonal skills with a focus on high-quality client service and strict confidentiality.</li></ul><p>Ideal Candidate Profile</p><ul><li><strong>Traits:</strong> Proactive, dependable, hands-on, and approachable.</li><li><strong>Mindset:</strong> A natural problem-solver who takes ownership and balances day-to-day details with the "bigger picture."</li><li><strong>Culture Fit:</strong> A collaborative team player looking to integrate into a friendly, established environment.</li></ul><p>The position of Practice Manager will be paying competitively based on suitable experience, it is 100% based onsite at the client premises - there are free parking and excellent facilities available. </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMuZWxsaXMuMzkzODguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h1>Tax Senior</h1><p class="isSelectedEnd"><strong>Location:</strong> Hoddesdon<br /><strong>Salary:</strong> £40,000 - £50,000 + Benefits<br /><strong>Working Pattern:</strong> Full-time, office-based (5 days per week)<br /><strong>Hours:</strong> 35-hour week | Monday-Thursday: 9:00am-5:00pm | Friday: 9:00am-4:00pm</p><p class="isSelectedEnd">An excellent opportunity has arisen for an experienced Tax Senior to join a well-established and growing independent accountancy practice with a strong reputation across Hoddesdon.</p><p class="isSelectedEnd">The successful candidate will currently be working in, or have previous experience within, UK accountancy practice and will enjoy working in a hands-on role within a collaborative, owner-managed firm. This position is ideally suited to someone who is confident managing a varied portfolio of tax clients, building client relationships and contributing to a small, close-knit team.</p><p class="isSelectedEnd">The firm works with a broad range of owner-managed businesses, including solicitor firms and FCA-regulated organisations, providing high-quality tax, accounts and advisory services.</p><p class="isSelectedEnd"><strong>The Role</strong></p><p class="isSelectedEnd">Working closely with the Directors, you will take responsibility for managing a varied portfolio of tax clients, providing high-quality tax compliance and advisory support while building strong client relationships.</p><p class="isSelectedEnd">The role will offer exposure to a varied client portfolio including:</p><ul data-spread="false"><li>Personal and corporate tax</li><li>Self-assessment tax returns</li><li>Corporation tax returns</li><li>Tax computations</li><li>Tax planning and advisory work</li><li>Owner-managed businesses across a range of sectors</li><li>Supporting clients with general tax queries and advice</li></ul><p class="isSelectedEnd">Your responsibilities will include:</p><ul data-spread="false"><li>Preparing and reviewing personal and corporate tax returns.</li><li>Preparing tax computations and supporting documentation.</li><li>Managing a portfolio of clients and ensuring deadlines are met.</li><li>Providing clients with day-to-day tax advice and support.</li><li>Identifying tax planning opportunities and assisting with advisory work.</li><li>Working closely with the Accounts team to ensure accurate and efficient delivery of client work.</li><li>Supervising and reviewing the work of junior team members where appropriate.</li><li>Supporting and mentoring trainees and apprentices.</li><li>Working closely with Managers and Directors to deliver a high-quality client service.</li></ul><h2>About You</h2><p class="isSelectedEnd">To be successful, you will:</p><ul data-spread="false"><li>Be ACA or ACCA qualified, recently qualified, or a strong Qualified by Experience (QBE) candidate.</li><li>Have a background within UK accountancy practice.</li><li>Have solid UK tax experience and be capable of managing a portfolio of clients independently.</li><li>Be confident preparing personal and corporate tax returns with minimal supervision.</li><li>Enjoy working directly with clients and developing long-term professional relationships.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of <strong>£40,000 - £50,000</strong>, depending on experience.</li><li>35-hour working week.</li><li>Monday to Thursday: <strong>9:00am - 5:00pm</strong>.</li><li>Friday finish at <strong>4:00pm</strong>.</li><li>25 days' annual leave plus Bank Holidays.</li><li>People's Pension.</li><li>Full study support for ACA/ACCA students where applicable, including tuition fees and study leave for first exam attempts.</li><li>Long-term career progression within a well-established and growing practice.</li><li>Modern offices in a convenient location close to public transport.</li></ul><h2>About the Firm</h2><p>The practice has built an excellent reputation through long-standing client relationships and continued growth. With an experienced leadership team and a collaborative working environment, this is an excellent opportunity for a Tax Senior looking to join a stable, successful firm and play an important role in its continued development.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNDI1NzguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h1>Audit Senior</h1><p><strong>Location:</strong> Hoddesdon,<br /><strong>Salary:</strong> £40,000 - £50,000 + Benefits<br /><strong>Working Pattern:</strong> Full-time, office-based (5 days per week)<br /><strong>Hours:</strong> 35-hour week | Monday-Thursday: 9:00am-5:00pm | Friday: 9:00am-4:00pm </p><p class="isSelectedEnd">An excellent opportunity has arisen for an experienced Audit Senior to join a well-established and growing independent accountancy practice with a strong reputation across Hoddesdon.</p><p>The successful candidate will currently be working in, or have previous experience within, UK accountancy practice and will enjoy working in a hands-on role within a collaborative, owner-managed firm. This position is ideally suited to someone who is confident managing audit assignments, building client relationships and contributing to a small, close-knit team.</p><p class="isSelectedEnd">With a portfolio of circa 100 audit clients, the firm works with a broad range of owner-managed businesses, including solicitor firms and FCA-regulated organisations, providing high-quality audit and advisory services.</p><p class="isSelectedEnd"><strong>The Role</strong></p><p class="isSelectedEnd">Working closely with the Directors, you will take responsibility for planning and completing audit assignments from start to finish while building strong client relationships.</p><p class="isSelectedEnd">The role is approximately <strong>70% Audit and 30% Accounts</strong>, offering exposure to a varied client portfolio including:</p><ul data-spread="false"><li>Statutory audits</li><li>Solicitors' Accounts Rules (SRA) audits</li><li>Client money audits</li><li>FCA-regulated entities</li><li>Owner-managed businesses across a range of sectors</li></ul><p class="isSelectedEnd">Your responsibilities will include:</p><ul data-spread="false"><li>Planning, leading and completing external audits.</li><li>Attending client sites and managing assignments from planning through to completion.</li><li>Preparing statutory accounts and supporting working papers.</li><li>Supervising and reviewing the work of junior team members.</li><li>Supporting and mentoring trainees and apprentices.</li><li>Working closely with Managers and Directors to deliver a high-quality client service.</li></ul><h2>About You</h2><p class="isSelectedEnd">To be successful, you will:</p><ul data-spread="false"><li>Be ACA or ACCA qualified, recently qualified, or a strong Qualified by Experience (QBE) candidate.</li><li>Have a background within UK accountancy practice.</li><li>Have solid external audit experience and be capable of managing audits independently.</li><li>Be confident planning audits and delivering assignments with minimal supervision.</li><li>Enjoy working directly with clients and developing long-term professional relationships.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of <strong>£40,000 - £50,000</strong>, depending on experience.</li><li>35-hour working week.</li><li>Monday to Thursday: <strong>9:00am - 5:00pm</strong>.</li><li>Friday finish at <strong>4:00pm</strong>.</li><li>25 days' annual leave plus Bank Holidays.</li><li>People's Pension.</li><li>Full study support for ACA/ACCA students where applicable, including tuition fees and study leave for first exam attempts.</li><li>Long-term career progression within a well-established and growing practice.</li><li>Modern offices in a convenient location close to public transport.</li></ul><h2>About the Firm</h2><p>The practice has built an excellent reputation through long-standing client relationships and continued growth. With an experienced leadership team and a collaborative working environment, this is an excellent opportunity for an Audit Senior looking to join a stable, successful firm and play an important role in its continued development.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNjQ5MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Customer Service Specialist</strong></p><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based / 5 days per week in the office <br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><p><strong>The Opportunity</strong></p><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><p><strong>Key Responsibilities</strong></p><ul type="disc"><li>Provide customer support via telephone, email and live chat across multiple customer programmes.</li><li>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</li><li>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</li><li>Respond to queries regarding orders, payments, refunds, credits and payment status.</li><li>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</li><li>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</li><li>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</li><li>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</li><li>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</li><li>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</li><li>Identify recurring customer issues and recommend improvements to processes and service delivery.</li></ul><p><strong>About You</strong></p><p>To be successful in this role, you will ideally have:</p><ul type="disc"><li>At least 2 years' experience within a customer service or contact-centre environment.</li><li>Excellent written and verbal communication skills.</li><li>Experience handling customer enquiries across telephone, email and live chat.</li><li>A strong understanding of customer service KPIs and working towards performance targets.</li><li>Experience using ticketing systems or customer relationship management (CRM) software.</li><li>The ability to manage multiple enquiries and processes simultaneously.</li><li>A calm, professional and empathetic approach when dealing with customer complaints.</li><li>Strong attention to detail and the ability to accurately maintain customer records.</li><li>A good understanding of data protection and customer confidentiality.</li><li>Basic knowledge of mobile devices and common smartphone queries.</li><li>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</li></ul><p><strong>Desirable Experience</strong></p><ul type="disc"><li>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</li><li>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</li><li>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</li><li>Additional European language skills, such as French, German, Spanish or Italian.</li><li>Knowledge of the Consumer Rights Act 2015.</li></ul><p><strong>The Company</strong></p><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNTE4NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h1>Customer Service Specialist</h1><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based<br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><h3>The Opportunity</h3><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><h3>Key Responsibilities</h3><ul><li><p>Provide customer support via telephone, email and live chat across multiple customer programmes.</p></li><li><p>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</p></li><li><p>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</p></li><li><p>Respond to queries regarding orders, payments, refunds, credits and payment status.</p></li><li><p>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</p></li><li><p>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</p></li><li><p>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</p></li><li><p>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</p></li><li><p>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</p></li><li><p>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</p></li><li><p>Identify recurring customer issues and recommend improvements to processes and service delivery.</p></li></ul><h3>About You</h3><p>To be successful in this role, you will ideally have:</p><ul><li><p>At least 2 years' experience within a customer service or contact-centre environment.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Experience handling customer enquiries across telephone, email and live chat.</p></li><li><p>A strong understanding of customer service KPIs and working towards performance targets.</p></li><li><p>Experience using ticketing systems or customer relationship management (CRM) software.</p></li><li><p>The ability to manage multiple enquiries and processes simultaneously.</p></li><li><p>A calm, professional and empathetic approach when dealing with customer complaints.</p></li><li><p>Strong attention to detail and the ability to accurately maintain customer records.</p></li><li><p>A good understanding of data protection and customer confidentiality.</p></li><li><p>Basic knowledge of mobile devices and common smartphone queries.</p></li><li><p>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</p></li></ul><h3>Desirable Experience</h3><ul><li><p>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</p></li><li><p>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</p></li><li><p>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</p></li><li><p>Additional European language skills, such as French, German, Spanish or Italian.</p></li><li><p>Knowledge of the Consumer Rights Act 2015.</p></li></ul><h3>The Company</h3><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44Nzg4MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Title: </strong>Senior Head of Finance</p><p><strong>Location:</strong> Birmingham</p><p><strong>Salary:</strong> Competitive + Benefits</p><p><strong>The Opportunity</strong></p><p>Robert Half are a retained search partner for a market leading, UK-based professional services organisation seeking an experienced <strong>Senior Head of Finance</strong> to lead a significant finance function supporting a diverse portfolio of clients and business operations.</p><p>This is a highly visible leadership position, responsible for driving financial performance, governance, reporting excellence, service delivery, and continuous improvement across a complex and growing operation. Working closely with senior leadership, you will play a key role in shaping strategy, commercial outcomes, and ensuring best-in-class financial processes and controls.</p><p>The role offers an opportunity to lead an established team while driving transformation, process optimisation, and service excellence in a client-focused environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic Leadership</strong></p><ul><li>Lead the overall finance strategy, operating model, and service delivery framework.</li><li>Partner with executive leadership to support business growth and operational performance.</li><li>Build strong relationships with senior internal and external stakeholders.</li><li>Support commercial initiatives, business development activity, and client presentations.</li><li>Act as the senior point of escalation for complex financial matters.</li></ul><p><strong>Control & Governance</strong></p><ul><li>Ensure robust financial governance, controls, and risk management processes are maintained.</li><li>Oversee compliance with regulatory requirements, professional standards, and internal policies.</li><li>Manage internal and external audit relationships.</li><li>Monitor and mitigate financial and operational risks.</li><li>Deliver high-quality governance reporting to senior leadership.</li></ul><p><strong>Reporting & Commercial </strong></p><ul><li>Drive the production of accurate, timely, and commercially focused management information.</li><li>Develop meaningful financial reporting, KPIs, and performance dashboards.</li><li>Support strategic decision-making through insightful financial analysis.</li><li>Translate complex financial information for both financial and non-financial stakeholders.</li></ul><p><strong>Leadership </strong></p><ul><li>Lead, mentor, and develop a sizeable finance team.</li><li>Foster a high-performance culture built on accountability, collaboration, and continuous improvement.</li><li>Support succession planning, talent development, and professional qualifications.</li><li>Ensure appropriate resource planning and organisational capability to support future growth.</li></ul><p><strong>Transformation</strong></p><ul><li>Champion finance transformation initiatives and operational improvements.</li><li>Identify opportunities to streamline processes, improve controls, and enhance efficiency.</li><li>Drive the adoption of technology, automation, and data-driven decision making.</li><li>Lead change programmes that improve service delivery and commercial performance.</li></ul><p> </p><p><strong>About You</strong></p><p>We are seeking a commercially minded finance leader who combines strong technical expertise with exceptional stakeholder management and leadership capability.</p><p>You will ideally possess:</p><ul><li>ACA, ACCA, CIMA or equivalent professional qualification.</li><li>Significant senior finance leadership experience within a complex environment.</li><li>Proven experience leading large finance teams through growth and change.</li><li>Strong understanding of financial controls, governance, risk management, and compliance.</li><li>Ability to influence and engage senior stakeholders both internally and externally.</li><li>A track record of delivering operational improvement, transformation, and process optimisation initiatives.</li><li>Strong commercial acumen with the ability to balance strategic thinking and operational delivery.</li><li>Excellent communication and relationship-building skills.</li></ul><p> </p><p><strong>What's on Offer</strong></p><ul><li>A critical leadership role within a growing and ambitious organisation.</li><li>Significant exposure to executive leadership and strategic decision-making.</li><li>Opportunity to shape the future direction of a large finance function.</li><li>Strong career progression potential.</li><li>Competitive salary, bonus, and comprehensive benefits package</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFjay5jb253YXkuMzgxNzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p class="isSelectedEnd">Robert Half are delighted to be supporting a well-established and growing UK financial services business in the appointment of a Debt Recovery Specialist.</p><p class="isSelectedEnd">This is an excellent opportunity for an experienced recoveries or collections professional to take ownership of a varied portfolio of delinquent, defaulted and impaired lending accounts, working across personal, commercial and asset finance.</p><p class="isSelectedEnd">You'll be joining a supportive and collaborative team where you'll have the opportunity to manage more complex cases and develop your experience across the full recovery lifecycle.</p><h2>The Role</h2><p class="isSelectedEnd">As a Debt Recovery Specialist, you'll be responsible for progressing accounts through the recovery process, using sound judgement to determine the most appropriate strategy for each individual case.</p><p class="isSelectedEnd">You'll combine commercial awareness, negotiation skills and customer care to maximise recoveries, minimise losses and achieve fair outcomes.</p><p class="isSelectedEnd">Your responsibilities will include:</p><ul data-spread="false"><li>Managing and progressing delinquent and defaulted accounts.</li><li>Contacting customers via telephone, email, letter, SMS and other approved channels.</li><li>Assessing individual circumstances and determining appropriate recovery strategies.</li><li>Negotiating repayment arrangements, settlements and sustainable resolutions.</li><li>Identifying vulnerable customers and applying appropriate forbearance.</li><li>Supporting asset recovery, repossessions and enforcement activity.</li><li>Working closely with solicitors, insolvency practitioners, recovery agents, valuers and auction houses.</li><li>Supporting litigation and insolvency cases, including bankruptcies, IVAs, administrations and liquidations.</li><li>Maintaining accurate case records and ensuring all activity is fully documented.</li><li>Producing portfolio and management information.</li><li>Identifying risks, trends and opportunities to improve recovery performance.</li><li>Ensuring all activity complies with legal, regulatory and company requirements.</li></ul><h2>About You</h2><p class="isSelectedEnd">We're looking for someone who is professional, resilient, commercially aware and customer focused, with the confidence to have challenging conversations and make sound decisions.</p><p class="isSelectedEnd">You'll ideally have experience in:</p><ul data-spread="false"><li>Debt recoveries</li><li>Collections</li><li>Debt resolution</li><li>Credit control</li><li>Financial services</li><li>Customer service within a regulated environment</li></ul><p class="isSelectedEnd">Experience of defaulted lending, commercial debt, asset finance, enforcement or insolvency would be particularly advantageous.</p><p class="isSelectedEnd">You'll also bring:</p><ul data-spread="false"><li>Excellent communication and negotiation skills.</li><li>Confidence handling difficult or sensitive conversations.</li><li>Strong judgement and problem-solving ability.</li><li>Excellent organisation and the ability to prioritise a varied caseload.</li><li>Strong IT and systems capability.</li><li>Excellent attention to detail and record-keeping skills.</li><li>A genuine understanding of treating customers fairly and achieving positive outcomes.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £35,000 - £40,000 (DOE).</li><li>Discretionary bonus scheme.</li><li>Monday to Friday, 9:00am - 5:00pm, 35 hours per week.</li><li>25 days' annual leave plus bank holidays.</li><li>4x annual salary death in service.</li><li>4% employer pension contribution / 5% employee.</li><li>Employee Assistance Programme.</li><li>Wellbeing and social events.</li><li>Supportive and collaborative working environment.</li><li>Genuine opportunities for career development within a growing financial services organisation.</li></ul><p>If you're an experienced collections or recoveries professional looking for a role offering greater responsibility, variety and exposure to complex recovery cases, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuOTcxMTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p></p><p>We are currently recruiting for a professional and personable Receptionist to join a well-established business within the financial services sector. This is an excellent opportunity for someone who enjoys being the first point of contact for clients and visitors while providing administrative support to a busy office environment.</p><p>This is an office-based role, five days per week, and requires someone who is available to start immediately or within the next few days.</p><h2>Key Responsibilities</h2><ul><li>Managing the reception area and providing a professional front-of-house service</li><li>Greeting clients, visitors and colleagues in a friendly and welcoming manner</li><li>Operating and managing a busy switchboard, directing calls appropriately</li><li>Handling incoming and outgoing post and deliveries</li><li>Managing meeting room bookings and preparing rooms for meetings</li><li>Supporting the wider team with general administrative duties</li><li>Maintaining office supplies and ensuring reception and communal areas are kept tidy and presentable</li><li>Assisting with ad hoc office administration as required</li></ul><h2>About You</h2><ul><li>Previous experience in a Receptionist, Front of House or Office Assistant role</li><li>Confident handling a switchboard and high volume of telephone calls</li><li>Excellent communication and interpersonal skills</li><li>Strong organisational skills and attention to detail</li><li>Proficient in Microsoft Office applications</li><li>Professional, reliable and able to work independently</li><li>Immediately available or able to start at short notice</li></ul><h2>What's on Offer</h2><ul><li>Immediate start opportunity</li><li>Friendly and professional working environment</li><li>Valuable experience within a respected financial services organisation</li><li>Full-time office-based role in Solihull</li><li>Temporary assignment expected to last approximately 2-3 months</li></ul><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS43NTAzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>The Permanent Division of Robert Half is currently recruiting for a Junior/Graduate Accountant on behalf of a Firm of Accountants based in Hertford.</p><p>The Role</p><p>As Junior/Graduate Accountant you will be providing accountancy and business support services to a portfolio of clients, operating across various industries. Training will be given in house and supported through further training via external providers towards AAT qualification and higher. Day to day duties will consist of:</p><ul><li>Managing workflow to meet deadlines</li><li>Accurate recording of all financial transactions through ledger postings, nominal journals, bank reconciliations etc</li><li>Processing client records to software including Sage, QuickBooks & Xero</li><li>Calculate & make adjustments for depreciation, prepayments, accruals & tax provision</li><li>Preparation and submission of VAT and MTD returns with HMRC & within accounting data</li></ul><p>Your Profile</p><p>You will ideally have a couple of years accounting experience and working towards AAT. Alternatively a Graduate with an Accounting and Finance Degree will also be considered. This is an excellent opportunity to work through AAT and beyond into ACCA or ACA.</p><p>Salary and Benefits</p><p>Role of Junior/Graduate Accountant is working 5 days in the office per week and offering a salary up to £30K Depending on experience. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMjczNTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p></p><p>We are recruiting for a <strong>Transactional Finance Migration & Automation Analyst</strong> to support the integration and migration of finance activities across international operations into a standardised finance function. This is a hands-on role that combines transactional finance, process improvement, and finance transformation.</p><h3>Key Responsibilities</h3><ul><li>Support the migration of Accounts Payable, Accounts Receivable, contractor payments, billing and reconciliation processes into a standard operating model.</li><li>Process contractor payments, supplier invoices, customer invoicing and timesheet validations.</li><li>Assist with month-end activities, reconciliations and financial controls.</li><li>Review and document existing finance processes, identifying opportunities for improvement and automation.</li><li>Resolve transactional queries and investigate discrepancies across multiple systems.</li><li>Create process documentation, handover notes and operating procedures.</li><li>Produce reporting and status updates on migration progress, risks and outstanding actions.</li><li>Support wider transactional finance activities and provide cover where required.</li></ul><h3>About You</h3><ul><li>Strong transactional finance experience across AP, AR, reconciliations, billing, payment runs and month-end processes.</li><li>Previous exposure to finance migration, transformation, integration or process improvement projects.</li><li>Excellent attention to detail and ability to manage high transaction volumes accurately.</li><li>Strong Excel and finance systems experience.</li><li>Confident analysing data, resolving discrepancies and improving processes.</li><li>Self-motivated with the ability to work independently and adapt quickly to new environments.</li></ul><h3>Desirable</h3><ul><li>Experience with Sage Intacct, Sage, Kantata or similar finance and timesheet systems.</li><li>Experience within professional services, technology, consultancy or contractor-led organisations.</li><li>Exposure to multi-country finance operations, shared services or acquisition integrations.</li><li>Part-qualified ACCA/CIMA or studying towards a professional finance qualification.</li></ul><p>This is an excellent opportunity for a finance professional who enjoys process improvement and transformation projects while remaining involved in day-to-day transactional finance operations.</p><br><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4yNzU4Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half Finance and Accounting are exclusively partnering with a Family Office in London who are looking to recruit an immediate, Qualified interim Financial Accountant for 8 months.</p><p><strong>Role:</strong></p><p>Our client is looking to recruit an immediate, Qualified interim Financial Accountant to join their finance team for a period of 8 months.</p><p>In this role you will be responsible for assisting our client with the following duties: </p><ul><li>Deliver timely, regular and robust monthly and year-end close processes, embedding a more analytical approach.</li><li>Improve the quality, timeliness and efficiency of financial reporting at both entity level and consolidated reporting.</li><li>Ensure accounting treatments comply with relevant accounting standards and adhere to Group standards and policies.</li><li>Support and enhance the production of automated management reporting that provides meaningful business insight to enable decisions making and financial visibility.</li><li>Deliver integrated financial reporting across all Group entities, including Investments, Real Estate, Automotive and Operational activities.</li><li>Support the finance team with statutory audits across multiple entities and business units.</li><li>Assist with external reporting requirements, including regulatory filings and tax-related reporting.</li><li>Support Group cash flow management and forecasting.</li><li>Assist with treasury-related reporting and banking activities as required. </li><li>Support ad hoc finance projects and initiatives as required by the CFO.</li><li>Contribute to continuous improvement across the finance function.</li></ul><p><strong>Profile:</strong></p><p class="isSelectedEnd">The successful interim Financial Accountant will be qualified accountant (ACA/CA) who comes from an audit background. You will have 1-2 years experience working within an SME Financial Services firm where you have worked within a small finance team providing hands on reporting support across multiple entities.</p><p class="isSelectedEnd">You must be immediate or on a 2 weeks notice to be considered for this role. </p><p><strong>Client:</strong></p><p>Our client is a London based Family Office who are looking to recruit an immediate, Qualified interim Financial Accountant for 8 months. This is a genuinely hands-on role which gives you the opportunity to work within a truly collaborative, team orientated firm.</p><p>This role will be office based 4 days per week with one day per week working from home.</p><p><strong>Salary & Benefits:</strong></p><p>This interim Financial Accountant role will be paying £70,000-£80,000k per annum, dependant on experience.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWFyeS5PUmlvcmRhbi43NzI3MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>IT Support Analyst | London | Hybrid </strong></p><p>Robert Half is partnering with a fast-growing, internationally recognised consumer brand to find an IT Support Analyst to join their global technology team. This is an excellent opportunity for someone with strong Microsoft 365 and Azure experience who wants to develop their career in a dynamic, collaborative environment.</p><p><strong>What you'll be doing:</strong></p><ul><li>Providing 1st line IT support to users across a global business</li><li>Supporting Microsoft 365, Azure/Entra ID, devices, hardware and software Managing joiners, movers and leavers processes</li><li>Troubleshooting and resolving technical issues through to completion</li><li>Maintaining IT asset and licence records Working with senior stakeholders, including executive-level users Identifying recurring issues and contributing to continuous service improvement</li></ul><p><strong>What we're looking for: </strong></p><ul><li>Experience in an IT Support, Service Desk or Helpdesk role Strong Microsoft 365 knowledge (Teams, Outlook, SharePoint, OneDrive)</li><li>Experience supporting Azure AD / Entra ID environments Device management, software deployment and troubleshooting experience</li><li>Excellent communication and customer service skills</li><li>Understanding of ITIL principles and service management best practices</li><li>Relevant certifications such as CompTIA A+, Microsoft Fundamentals or similar are advantageous</li></ul><p><strong>What's on offer: </strong></p><ul><li>Hybrid working model</li><li>Outstanding training and development opportunities</li><li>Exposure to modern SaaS platforms and emerging technologies including</li><li>AI Comprehensive benefits package Collaborative and people-focused culture</li><li>Clear opportunities for career progression</li></ul><p>If you're looking for a role where you can make an impact, develop your technical skills, and support a growing global organisation, I'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi4wMDc5NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half Finance and Accounting are currently looking to recruit a Finance Operations Supervisor to join a well-recognised Professional Services company based in Cheltenham. For the right person the client is offering:</p><p><strong>Competitive salary depending on experience, bonus, hybrid working and wider benefits package</strong></p><p> </p><p><strong>Roles and responsibilities over time will include but not limited to:</strong></p><ul><li>Lead, mentor, and develop a high-performing transactional finance team, conducting regular 1:1's, annual appraisals, and weekly workload planning meetings</li><li>Act as the escalation point for complex internal and external queries, supporting the team in overcoming operational bottlenecks</li><li>Oversee and execute core reconciliations, including daily/monthly bank accounts, credit card expenses, Equal prepaid cash cards and intercompany ledgers to ensure absolute control within the accounting systems</li><li>Manage the weekly payment run, distributing approved runs to the team and managing final banking approvals for supplier payments and customer refunds</li><li>Maintain a clean creditor ledger by monitoring supplier statement reconciliations, allocation of accounts, and resolving debit or historic balances</li><li>Ensure all direct cost invoices are posted on time, allowing the wider finance team to run accurate monthly accruals</li><li>Provide key support during peak month-end periods, year-end external audits, and finance transformation projects</li></ul><p> </p><p><strong>Person specification:</strong></p><ul><li>Proven experience managing or supervising a transactional finance or Accounts Payable team</li><li>Excellent reconciliation skills, ideally with exposure to intercompany accounting and multi-currency transactions</li><li>Strong system literacy, with experience utilising ERP systems and</li><li>Intermediate level Excel</li><li>Confident communicator across all levels of a business</li></ul><p> </p><p><strong>Competitive salary depending on experience, bonus, hybrid working and wider benefits package</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VG9tLk1vcmdhbi4wMDYzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p style="margin: 0in; font-family: Calibri; font-size: 20.0pt;">Contract - IT Technician </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Competitive Day rate</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Location: on site Hybrid working</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Start: ASAP</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Based in Didcot</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">The Opportunity</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">We are looking for a friendly, customer-focused IT Service Desk Analyst to provide short-term cover for a busy internal IT team.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This is a hands-on, varied service desk role where the priority will be keeping tickets moving, resolving day-to-day technical issues and ensuring a consistently high standard of IT support for colleagues across the business.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">The successful candidate will be approachable, proactive and confident communicating with users at all levels, with the ability to troubleshoot common IT issues and escalate more complex problems where necessary.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">Key Responsibilities</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Acting as the first point of contact for internal IT support queries.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Logging, managing and resolving service desk tickets, ensuring issues are dealt with promptly.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Providing 1st line and some 2nd line technical support.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting Microsoft Office 365 administration and troubleshooting.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Carrying out remote troubleshooting and resolving common technical issues.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Building and configuring machines for new and existing users.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Providing on-site support for AV-related issues, including meeting room and equipment troubleshooting.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting general hardware, software and connectivity issues.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Maintaining excellent customer service and keeping users updated on progress.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Escalating more complex technical issues when required.</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">If you are interested apply as soon as possible.</p><br><br><br><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjA2Njc0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are recruiting an Italian or French speaking Accounts Receivable Clerk on a permanent basis in Swindon. You will take ownership of the receivables for two Italian sites, supporting the business in collecting cash, managing risk and keeping customer relationships strong. This is a great opportunity for a language-skilled finance professional to build a career within an international, multi-functional finance team.</p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Responsibilities</strong></p><p>The Accounts Receivable Clerk will be responsible for a range of duties including but not limited to:</p><ul><li>Taking ownership of two Italian sites and their AR ledgers</li><li>Managing the collection of country receivables</li><li>Setting up new customers</li><li>Assessing and managing risk on credit lines</li><li>Holding debtor ageing meetings with local customer service teams, sales and finance controllers, discussing customer status and helping where needed</li><li>Reporting weekly debtor data, including actual and projected bad debt</li><li>Managing month-end close and completing reconciliations between Accounts Receivable and the General Ledger</li><li>Completing weekly GL uploads</li><li>Partnering with other functions across the European SSC</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>Key Requirements:</strong></p><ul><li>Fluent Italian or French language skills.</li><li>Previous experience in a Finance or Accounts Receivable or Credit Control role, preferably within an international company.</li><li>Strong communication and customer relationship management skills.</li><li>Proven ability to manage collections, resolve account queries and reduce overdue debt.</li><li>Strong Excel knowledge and skills.</li><li>Experience in a shared service or multinational environment is beneficial.</li></ul><p> </p><p> </p><p><strong>Benefits:</strong></p><ul><li>£30,000 - £35,000 base salary.</li><li>Office based during the initial training period</li><li>Following successful completion of training, hybrid working of 3 days in the office and 2 days from home</li><li>28 days annual leave + bank holidays.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxvdHRlLmNsZW1lbnRzLjU3ODU2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p class="isSelectedEnd">We're looking for an experienced Data Engineer to join our client's growing team, with a particular focus on Snowflake, data quality and data pipeline development.</p><p class="isSelectedEnd">This is a permanent opportunity, paying up to £75,000 with hybrid working, and bonus of up to 15%. You will have the chance to make a lasting contribution to the data engineering capability as the client goes through a pivotal growth period. </p><p class="isSelectedEnd">Please note, this is a hybrid role where you will need to be in the office at least two days a week. </p><h3>The Role</h3><p class="isSelectedEnd">Our data environment is currently undergoing an exciting period of change. We are consolidating a number of existing Azure Functions and data processes into a more streamlined, scalable Snowflake-based data platform.</p><p class="isSelectedEnd">As a Data Engineer, you'll play a key role in this transition, helping to migrate existing pipelines and processes into Snowflake while ensuring the quality, reliability and usability of our data.</p><p class="isSelectedEnd">You'll also work closely with our Data Scientists, supporting feature engineering and helping to make sure the data they need is accurate, accessible and fit for purpose.</p><h3>Key Responsibilities</h3><ul data-spread="false"><li>Support the migration and consolidation of existing data pipelines and processes into Snowflake.</li><li>Develop and maintain robust, scalable data pipelines within the Snowflake environment.</li><li>Work with existing Azure Functions and help identify opportunities to consolidate and improve the current architecture.</li><li>Implement and improve data quality and validation processes using dbt.</li><li>Develop data models and transformation processes to support analytical and data science requirements.</li><li>Work closely with Data Scientists to support feature engineering and the development of data-driven solutions.</li><li>Troubleshoot data pipeline and quality issues and ensure reliable data delivery.</li><li>Contribute to the ongoing development of our data engineering practices, standards and architecture.</li></ul><h3>About You</h3><p class="isSelectedEnd">We're looking for someone with a strong background in data engineering who enjoys working in an environment where there is an opportunity to shape and improve the way data is managed.</p><p class="isSelectedEnd">You'll ideally have experience with:</p><ul data-spread="false"><li>Snowflake and cloud-based data platforms.</li><li>Building and maintaining data pipelines.</li><li>dbt and data quality/testing frameworks.</li><li>Azure, particularly Azure Functions or similar cloud-based services.</li><li>SQL and data transformation.</li><li>Data modelling and engineering for analytical use cases.</li><li>Working collaboratively with Data Scientists, Analysts and wider technology teams.</li></ul><p>Experience supporting data migration or platform consolidation projects would be highly advantageous.</p><p><strong>On Offer</strong></p><ul><li>Salary - up to £75,000</li><li>Hybrid working - minimum of 2 days a week in Windsor</li><li>Up to 10% employer pension contribution </li><li>PMI </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuODcwMDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p></p><h3>Interim Debt Recovery Specialist</h3><p><strong>Location:</strong> Basingstoke (Office-Based)<br /> <strong>Contract:</strong> Interim Contract | Initial 3-Month Assignment<br /> <strong>Start Date:</strong> Immediate / Short Notice Preferred</p><br><br>The Opportunity<br><br><p>We are supporting a well-established organisation seeking an experienced <strong>Debt Recovery Specialist</strong> to join the business on an initial 3-month interim basis. This role will focus on managing a portfolio of overdue and defaulted accounts, delivering effective recovery solutions while maintaining a customer-focused approach.</p><p>This is an excellent opportunity for a hands-on collections or recovery professional who can quickly integrate into a busy team and make an immediate impact.</p><br><br>Key Responsibilities<br><br><ul><li>Manage a portfolio of overdue, delinquent and defaulted accounts.</li><li>Proactively contact customers to discuss outstanding balances and agree appropriate repayment solutions.</li><li>Negotiate payment plans, settlements and recovery strategies.</li><li>Assess individual customer circumstances and determine the most appropriate course of action.</li><li>Work closely with internal stakeholders and external third parties to progress recovery activities.</li><li>Support litigation, insolvency and other complex recovery processes where required.</li><li>Maintain accurate and detailed records of all customer interactions and case activity.</li><li>Ensure all activity is conducted in line with relevant regulatory and compliance requirements.</li><li>Identify opportunities to improve recovery processes and operational efficiency.</li></ul><br><br>About You<br><br><ul><li>Previous experience within debt recovery, collections, credit control or arrears management.</li><li>Strong negotiation and communication skills.</li><li>Ability to manage challenging conversations professionally and effectively.</li><li>Excellent attention to detail and organisational skills.</li><li>Comfortable working in a fast-paced environment and managing a varied caseload.</li><li>Strong IT and systems skills.</li><li>Experience within a regulated financial services environment is advantageous but not essential.</li></ul><br><br>What's on Offer<br><br><ul><li>Initial 3-month interim assignment with potential for extension.</li><li>Immediate start available.</li><li>Opportunity to join a collaborative and supportive team.</li><li>Varied workload with autonomy and responsibility from day one.</li><li>Basingstoke-based office location.</li></ul><p><strong>Suitable for candidates from debt recovery, collections, arrears management, financial services collections, commercial recoveries or credit control backgrounds.</strong></p><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNzA4NjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p class="isSelectedEnd">Robert Half are supporting our client with a sarch for an <strong>I</strong>T Support Engineer, supporting users across sites around Birmingham.</p><h3>Key Responsibilities</h3><ul data-spread="false"><li>Provide first-line support for hardware, software and network issues</li><li>Train users and develop training materials</li><li>Assist with programming, scripting and application development</li><li>Support the integration of third-party software and systems</li><li>Develop client-facing IT solutions where required</li><li>Liaise with external software suppliers and service providers</li><li>Manage multiple tasks and projects, ensuring deadlines are met</li></ul><h3>Requirement</h3><ul data-spread="false"><li>Experience supporting users with hardware and software issues</li><li>Experience working within a small IT team and managing multiple priorities</li><li>Ability to learn new programming languages and technologies</li><li>Strong communication and interpersonal skills</li><li>IT qualifications or demonstrable IT experience and training</li><li>A proactive, adaptable approach and willingness to learn</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby44NDQ2NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>The Permanent Division of Robert Half is recruiting for an IT Support Specialist on behalf of a specialist sales and service business with offices in Bedford</p><p>The Role</p><p>As IT Support Specialist you will take responsibility for helping across business systems, software and processes and needs someone with strong technical understanding of computer systems, training, implementation, best-practices, and technical problem solving. This full-time, onsite role will maintain operation of the local office, regional offices and warehouses, and remote users. This includes new laptop preparation and upgrades, break/fix, peripheral support, asset inventory, and assistance with server, network, phone system, and audio-visual equipment.</p><p>Day to day duties will consist of:</p><ul><li>Ensure that appropriate measures are taken to keep the enterprise-wide network available to users. Implement new technologies to improve performance and provide the latest tools to access company information. Carry out responsibilities as instructed by more senior staff within the IT Infrastructure and Operations team.</li><li>Provide remote support for locations in EMEA, APAC, and North America, working collaboratively with IT staff to ensure continuity of service. Must be capable of working independently and escalating issues to other team members as necessary.</li><li>Create and maintain documentation and perform technical training to assist end users and team members.</li><li>Develop and assist in the rollout of strategic corporate initiatives and system changes, which may include office moves, mass system upgrades, hardware inventory and lifecycle support, and special projects.</li><li>Improve existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.</li><li>Perform application deployment and system imaging leveraging Microsoft System Center Configuration Manager (SCCM).</li><li>Support endpoint vulnerability management through security related applications (e.g., anti-virus, vulnerability scanning, & patch management)</li><li>Participate in support activities and enhance daily operations including opening and closing procedures and uphold all corporate and IT Policies and Procedures regarding software, hardware, and equipment use and allocation within the company.</li><li>Responsible for maintaining and troubleshooting client devices, PCs, thin clients, printers, and other peripherals.</li><li>Maintain network and system documentation, including network diagrams, facility location diagrams, system specific installation procedures, and procedural documentation. Maintain documentation of all IT related equipment, inventory management and company assets.</li></ul><p>Your Profile</p><p>You will ideally have a degree in computer science or engineering technology or suitable work experience with aptitude and ability across operation systems like Microsoft Windows 10, iOS and Android and also experience of warehouse equipment, barcode printing and scanners etc. This is a role 5 days in the office in Bedford.</p><p>Salary</p><p>Role of IT Support Specialist based in Bedford is offering a salary of £45-50K + Benefits</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMDYxNzguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Recruitment Consultant - Solihull - Hybrid</strong></p><p><strong>Robert Half is looking for</strong> an ambitious and motivated <strong>Recruitment Consultant</strong> to join our growing team in Solihull.</p><p>Whether you're an experienced recruiter or someone with a strong sales background looking to break into the industry, this is your chance to build a successful career with a global market leader.</p><p>In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits. </p><p><strong>About the role</strong></p><ul><li>In this role, you'll manage the full 360° recruitment process - from identifying new business opportunities and acquiring clients, to placing top-tier candidates in roles that align with their career goals.</li><li>You'll build and nurture strong, long-term relationships with both clients and candidates, acting as a trusted advisor and go-to recruitment partner.</li><li>Leveraging a variety of sourcing channels - including job boards, social media, and professional networks - you'll identify and engage high-calibre talent across your market.</li><li>You'll collaborate closely with a high-performing, supportive team to share insights, celebrate wins, and continuously refine recruitment strategies to deliver outstanding results.</li></ul><p><strong>Your skills and experience</strong></p><ul><li>You bring proven experience in recruitment or a strong background in sales or customer service, with the ability to transfer these skills to a high-performance, target-driven environment.</li><li>You excel in communication and relationship-building, confidently engaging with stakeholders at all levels to create lasting professional connections.</li><li>You demonstrate resilience, tenacity, and a competitive edge - consistently pushing through challenges to achieve success.</li><li>You are highly goal-oriented, motivated by performance targets, and driven by a desire to earn, grow, and progress in your career.</li><li>You thrive in fast-paced, high-energy settings where you can stay focused, adapt quickly, and maintain a strong performance under pressure.</li></ul><p><strong>What we offer</strong></p><p>When you join us, we will invest in your financial and personal wellbeing with benefits that work for you. Our package includes:</p><ul><li>Competitive salary and comprehensive benefits package</li><li>Transparent quarterly performance-based bonuses</li><li>Well-being initiatives designed to support your mental, physical and financial health</li><li>Industry-leading training and continuous professional development</li><li>Access to the latest technology and tools to help you succeed</li><li>Recognition programmes celebrating both individual and team achievements</li><li>National and international career mobility opportunities</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay41ODk1OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Company</strong></p><p>This is a rapidly expanding IT services and consulting business based in London. They specialise in designing and implementing robust IT infrastructure across various key industries in UK and Europe.</p><p>Due to continued growth, they are looking to hire an experienced Accounts Assistant to join their London based team. This position will be <strong>full-time in office.</strong></p><p><strong>Role</strong></p><p>Reporting into the Director, the Accounts Assistant will work closely with the wider business taking ownership of accounts payable/receivable duties, reconciliations and sales support.</p><p>Key responsibilities include:</p><ul><li>Process customer orders and raise supplier purchase orders, ensuring accuracy and timely delivery.</li><li>Raise customer invoices, process supplier invoices and credit notes, and maintain accurate financial records in Xero.</li><li>Allocate customer payments, assist with bank reconciliations and maintain organised financial documentation.</li><li>Manage credit control, chase overdue invoices and monitor customer credit limits.</li><li>Liaise with customers, suppliers and internal teams to resolve queries, discrepancies and outstanding information.</li><li>Maintain aged debt reports, monitor payment commitments and escalate overdue accounts where necessary.</li><li>Provide general sales and finance administration support, ensuring records are accurate and procedures are followed.</li></ul><p><strong>Profile</strong></p><p>The ideal profile for this Accounts Assistant position, should have the following:</p><ul><li>2-4 years of experience within an Accounts Assistant capacity or similar.</li><li>Experience across accounts payable, credit control, order processing or sales support would be beneficial.</li><li>Proficiency working with Xero.</li><li>AAT studier (Level 2/3) would be ideal or similar.</li><li>Ideally prior industry experience within a scale-up / SME business.</li><li>Excellent communication skills, both written and verbal.</li></ul><p><strong>Salary & Benefits</strong></p><p>£35,000 - £40,000 plus additional benefits:</p><ul><li><strong>Full-time in office </strong></li><li>Support for studies</li><li>Standard pension scheme</li><li>20 days holiday + bank holidays</li><li>Regular company socials, free lunches and more.</li></ul><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGF2aWQuU2hvZ2Vsb2xhLjMwNDIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Our client is a company that makes professional lighting and control equipment for theatres, concerts, TV studios, and buildings. They operate in the UK, North America, Europe, Asia-Pacific, the Middle East, Africa and Latin America and is looking for a confident and experienced Management Accountant to join their Finance team in London.</p><p><strong>Role Responsibilities:</strong></p><ul><li>Finalise Trial Balance</li><li>Review expenses identify anomalies and propose adjustments </li><li>Review various financial reports for accuracy and adherence to accounting guidelines and regulations </li><li>Accumulate and analyses information necessary to support financial statements, reports, and tax returns </li><li>Reconcile inconsistencies</li><li>Create monthly variance reports and other management reporting as needed</li><li>Analyse data and assists in preparation of statements, reports, and VAT returns</li><li>Receive, review, and analyse source information for validity and appropriate approvals</li><li>Responsible for Finance projects involving compliance, adding new offices, implementing HMRC changes, new software etc.</li><li>Preparation of VAT/EC Sales/Intrastat returns</li><li>Prepare returns to office of national statistics & other required reporting</li><li>Assist in preparation of workpapers for audit</li><li>Support the Controller with tasks including</li></ul><p><strong>What they will offer:</strong></p><strong data-olk-copy-source="MessageBody">Job title: </strong>Accountant <br><strong>Salary: </strong>DOE<br>5 days on-site / 9am - 5:30pm<br><strong>Location: </strong>Greenford , UB6 0TP<br><ul><li>Quarterly bonus program - based on profitability of company in the quarter</li><li>Holiday entitlement - 20 days/year (pro-rated with a mid-year start) plus all English Bank and Public Holidays. (On completion of three years service an Employee will be entitled to 21 days holiday in each holiday year and on completion of five years service an Employee will be entitled to 23 working days holiday in each holiday year.)</li><li>Pension - auto-enrolls employee at 5% and company adds 4%</li><li>Discretionary retirement bonus</li><li>BUPA - supplement to national healthcare - if employee wants it, company pays the premium, while the employee is responsible to pay the taxes at year end</li></ul><br><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VGFpamEuQnJ5YW4uNDM4NDkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h2>Credit Controller</h2><h3>About the Role</h3><p class="isSelectedEnd">This is an excellent opportunity to join a busy credit control team within an established organisation. You will be responsible for managing a portfolio of customers, ensuring outstanding debts are chased effectively while maintaining strong relationships with both customers and internal stakeholders.</p><p class="isSelectedEnd">Reporting to the Credit Control Manager, you will play an important role in achieving individual and team targets, whilst also supporting the continuous improvement of credit control processes and administration.</p><h3>Key Responsibilities</h3><ul data-spread="false"><li>Manage end-to-end credit control activity across an allocated sales ledger, using telephone, email and written correspondence.</li><li>Work within agreed credit control processes to achieve individual and team collection targets.</li><li>Liaise with the invoicing team and regional managers to resolve queries and disputes that could delay payment.</li><li>Accurately record credit control and customer information using SAGE.</li><li>Issue final demand notices where required.</li><li>Produce monthly reporting for regional teams and the Credit Control Manager, including debtor levels and overdue accounts.</li><li>Prepare relevant documentation for escalation to the in-house legal team where required.</li><li>Maintain accurate and up-to-date customer records and account information.</li></ul><h3>About You</h3><p class="isSelectedEnd">We are looking for an experienced Credit Controller who is confident communicating with customers, organised in their approach and comfortable working in a high-volume environment.</p><p class="isSelectedEnd">You will ideally have:</p><ul data-spread="false"><li>2-3 years' experience working in a credit control role.</li><li>Strong verbal and written communication skills, with the ability to build effective relationships with customers and colleagues.</li><li>A proactive and solutions-focused approach to resolving issues.</li><li>Excellent organisational skills and the ability to manage multiple priorities effectively.</li><li>The ability to work under pressure and meet challenging deadlines while maintaining accuracy.</li><li>Strong attention to detail, with good numerical and reconciliation skills.</li><li>Proficiency in Microsoft Excel and Microsoft Office.</li><li>Previous experience using SAGE or similar accounting software.</li></ul><h3>Core Competencies</h3><ul data-spread="false"><li>A collaborative team player who supports colleagues and contributes positively to the wider team.</li><li>Demonstrates energy, initiative and a proactive approach.</li><li>Takes ownership of responsibilities and follows tasks through to completion.</li><li>Committed to delivering high standards of accuracy and customer service.</li><li>Willing to contribute to the ongoing development and improvement of team processes.</li></ul><h3>What's on Offer</h3><p class="isSelectedEnd">This is an opportunity to join an established organisation where you will be part of a supportive credit control function and have the opportunity to develop your skills and experience within a collaborative environment.</p><p>If you are an experienced Credit Controller looking for your next opportunity, we would be keen to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uNTE1MTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">