111 results for Customer Services in Aldershot, Hampshire
Business Operations Coordinator<p>Robert Half are assisting a global market leading financial services organisation to recruit a Business Operations Coordinator on a contract basis. Richmond based </p><p><strong>Role</strong></p><ul><li>The Business Operations Coordinator will calculate early settlement requests</li><li>Delivering exceptional service via timely responses to Business Services inbox (including financial changes, ad-hoc invoices)</li><li>Managing end of lease/HP administration</li><li>Assisting with Risk admin duties on Lease Administration System</li><li>Managing the daily invoice run to check for discrepancies</li><li>Responsible for HPI queues, updating and making changes as necessary</li><li>Managing the registration/release of Charges at Companies House</li><li>Investigating and amending discrepancies in agreements.</li><li>Managing the reconciliation and payment of maintenance, VAT, Secondary Rental share to third parties</li><li>Taking ownership of processes and putting forward improvements to management</li><li>Collaboratively working with other departments such as Customer Services, with title clearance, copy documents and any other necessary tasks</li><li>Training new members of the team once probation has been passed and personal training plan complete</li><li>Calculating early settlement requests</li></ul><p><strong>Profile</strong></p><ul><li>The Business Operations Coordinator will have previous experience in other administrative based positions</li><li>Good knowledge and confidence in using MS Office</li><li>Focused on providing excellent service to internal customers</li></ul><p><strong>Company</strong></p><ul><li>Global financial services organisation based in Richmond </li><li>On site required </li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjcyMDM0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">Administrator<p>Robert Half are assisting a global market leading financial services organisation to recruit a Administrator on a contract basis. Richmond based </p><p><strong>Role</strong></p><ul><li>The Administrator will calculate early settlement requests</li><li>Delivering exceptional service via timely responses to Business Services inbox (including financial changes, ad-hoc invoices)</li><li>Managing end of lease/HP administration</li><li>Assisting with Risk admin duties on Lease Administration System</li><li>Managing the daily invoice run to check for discrepancies</li><li>Responsible for HPI queues, updating and making changes as necessary</li><li>Managing the registration/release of Charges at Companies House</li><li>Investigating and amending discrepancies in agreements.</li><li>Managing the reconciliation and payment of maintenance, VAT, Secondary Rental share to third parties</li><li>Taking ownership of processes and putting forward improvements to management</li><li>Collaboratively working with other departments such as Customer Services, with title clearance, copy documents and any other necessary tasks</li><li>Training new members of the team once probation has been passed and personal training plan complete</li><li>Calculating early settlement requests</li></ul><p><strong>Profile</strong></p><ul><li>The Administrator will have previous experience in other administrative based positions</li><li>Good knowledge and confidence in using MS Office</li><li>Focused on providing excellent service to internal customers</li></ul><p><strong>Company</strong></p><ul><li>Global financial services organisation based in Richmond </li><li>On site required </li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjIxNzQ1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">Desktop Support Engineer<p data-pm-slice="1 1 []">Join Our Dynamic IT Team at a Leading Financial Services Firm</p><p>Role: Analyst, IT Support Engineer<br />Location: Central London<br />Reporting to: Director, IT Support and Infrastructure Manager</p><p>Are you a tech-savvy problem solver with a passion for delivering top-notch IT support? We are seeking an IT Support Engineer to join our growing team. This exciting role offers the opportunity to play a key part in ensuring the seamless operation of our IT infrastructure while providing exceptional service to our team.</p><p>What You'll Do:</p><ul data-spread="false"><li><p>Deliver prompt and effective first-line and second-line IT support for hardware, software, and networking issues.</p></li><li><p>Manage and resolve helpdesk tickets, ensuring exceptional customer service.</p></li><li><p>Set up and maintain meeting rooms, AV equipment, and teleconferencing solutions.</p></li><li><p>Support Microsoft operating systems, Office365, and enterprise applications.</p></li><li><p>Manage Active Directory and Entra ID accounts, permissions, and group policies.</p></li><li><p>Handle mobile device management using Intune, Company Portal, and Microsoft Authenticator.</p></li><li><p>Configure and maintain printers and other peripherals.</p></li><li><p>Conduct routine maintenance and support for PC hardware and software.</p></li><li><p>Collaborate with the IT support and infrastructure team on system updates and improvements.</p></li><li><p>Maintain up-to-date documentation of processes and troubleshooting steps.</p></li><li><p>Contribute to project work, including desktop computer configurations and meeting room support.</p></li></ul><p>What We're Looking For:</p><ul data-spread="false"><li><p>Minimum two years of experience in IT support with a customer service focus.</p></li><li><p>A professional, approachable demeanor with excellent communication skills.</p></li><li><p>Strong problem-solving skills and a proactive, can-do attitude.</p></li><li><p>Exceptional organisational skills with the ability to manage multiple tasks efficiently.</p></li><li><p>A proven track record of working effectively as part of a team.</p></li><li><p>Experience in a financial or professional services environment is advantageous.</p></li></ul><p>Technical Expertise: Essential Skills:</p><ul data-spread="false"><li><p>Microsoft Operating Systems (Windows 10, 11)</p></li><li><p>Office365 administration</p></li><li><p>Active Directory / Entra ID management</p></li><li><p>Desktop/User automation using Group Policy and/or SCCM</p></li><li><p>Configuration and support for Intune, Company Portal, and Microsoft Authenticator</p></li><li><p>Exchange Online and Exchange Server administration</p></li><li><p>Printer configuration and maintenance</p></li><li><p>PC hardware maintenance and troubleshooting</p></li></ul><p>Desirable Skills:</p><ul data-spread="false"><li><p>Familiarity with Market Data platforms like Bloomberg, Eikon, or FactSet</p></li><li><p>Experience with Citrix environments</p></li><li><p>Understanding of network fundamentals (preferably Cisco)</p></li><li><p>Exposure to Mitel telephone systems</p></li></ul><p>Why Join Us? We offer an engaging and supportive work environment where you can expand your technical expertise and thrive in a collaborative culture. You'll gain hands-on experience while working closely with senior stakeholders in a prestigious financial services setting.</p><p>If you're passionate about IT support and excited to contribute to a high-performing team, we want to hear from you!</p><p>Apply Now and Take Your IT Career to the Next Level!</p><p><strong>Salary: £50,000 - £55,000 with bonus and competitive benefits (including 30 days holiday)</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4zNzI5Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">IT Support Analyst<p><strong>The Company</strong></p><p>My client is a London-based financial services company specialising in currency management and payment solutions for international institutions and corporates. They offer FX execution, hedging strategies, and alternative transaction banking services through both voice broking and online platforms, providing a personalised, client-led approach to managing currency risk and facilitating global payments.</p><p> </p><p><strong>The Role</strong></p><ul><li>Provide first and second-line technical support to end-users via phone, email, and in person, ensuring timely and effective resolution of IT issues.</li><li>Troubleshoot and resolve hardware issues including desktops, laptops, printers, and mobile devices.</li><li>Diagnose and resolve software problems related to operating systems (Windows), productivity suites (Microsoft Office 365), and business-critical applications.</li><li>Provide support for network connectivity issues (LAN, WLAN, VPN).</li><li>Manage user accounts and access permissions within Active Directory and other relevant systems.</li><li>Assist with the setup and configuration of new hardware and software.</li><li>Maintain accurate records of support requests, troubleshooting steps, and resolutions within the IT ticketing system.</li><li>Follow established IT procedures and contribute to the development of knowledge base articles and documentation.</li><li>Escalate complex issues to third-line support or external vendors, ensuring clear and concise information is provided.</li><li>Assist with basic server administration tasks under guidance (e.g., password resets, file permissions).</li><li>Contribute to IT projects and initiatives as required.</li><li>Maintain a high level of customer service and communication with end-users.</li><li>Ensure compliance with company IT policies and security procedures.</li></ul><p> </p><p><strong>Your Profile</strong></p><p>To apply for this role you will have at least two and a half years experience in an IT Support capacity. You will have worked in Financial Services and be used to a fast paced environment. Excellent communications skills are essential as you will be one of the faces of IT across the UK business. You will be comfortable with working in an office 5 days a week and will be happy to get your hands dirty.</p><p> </p><p><strong>Salary & Benefits</strong></p><ul><li>£40,000 - £50,000</li><li>Discretionary bonus</li><li>Stunning Central London based offices</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMzUyNjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">Treasury Assistant<p><strong>TREASURY ASSISTANT - £26k - 9 MONTH FTC - ABINGDON - HYBRID </strong></p><p>Robert Half are thrilled to be working exclusively with a fantastic company in Abingdon who are looking for a full-time Treasury Assistant for a 9 month FTC.</p><p><strong>Responsibilities: </strong></p><ul><li>Process bank statement transactions on a daily basis.</li><li>Processing of payments, both manual and formal payment runs (including our royalty runs).</li><li>Take credit card transactions using Secure Trading, as well as processing the necessary refunds as required.</li><li>Record and process direct debits and standing orders.</li><li>Prepare monthly bank reconciliations.</li><li>Banking and reconciling cheques.</li><li>Proforma payments process, working with Customer Services to ensure dispatch of orders when payment has been received.</li><li>Maintaining a high level of communication and offer excellent service attitude to all stakeholders.</li><li>General administrative duties necessary to maintain the operation of the Treasury Department (i.e. scanning, filing, archiving etc).</li><li>Any other duties as may be reasonably requested in line with the job role.</li></ul><p><strong>Requirements: </strong></p><ul><li>Good knowledge of Excel.</li><li>Proven organisation and communication skills.</li><li>The ability to work under pressure to meet essential deadlines.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMTE2NjEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">Sales Ledger/Billings Assistant<p data-start="81" data-end="257"><strong data-start="81" data-end="138">Job Title: Sales Ledger Assistant (Billing Assistant)</strong><br data-start="138" data-end="141" /> 📍 <strong data-start="144" data-end="157">Location:</strong> Central Reading - 1 day a week in office<br data-start="175" data-end="178" /> 💼 <strong data-end="192" data-start="181">Salary:</strong> upto £28,000<br / data-end="217" data-start="214"> 📅 <strong data-end="233" data-start="220">Job Type:</strong> Temporary to permanent </p><p data-end="257" data-start="81">START ASAP!</p><p data-end="575" data-start="259">Are you a detail-oriented and organised finance professional with a passion for accuracy and efficiency? My client is looking for a <strong data-end="410" data-start="384">Sales Ledger Assistant</strong> to join their team and take ownership of the <strong data-start="454" data-end="491">billing and sales ledger function</strong>, ensuring accurate invoicing, timely payments, and strong customer relationships.</p><h3 data-start="577" data-end="608"><strong data-start="581" data-end="606">Key Responsibilities:</strong></h3><p data-start="609" data-end="1230">🔹 Generate and issue sales invoices, ensuring accuracy and VAT compliance.<br data-start="684" data-end="687" /> 🔹 Maintain and reconcile customer accounts, resolving discrepancies efficiently.<br data-start="768" data-end="771" /> 🔹 Support credit control by following up on outstanding payments.<br / data-end="840" data-start="837"> 🔹 Accurately allocate customer payments to relevant accounts and invoices.<br / data-start="915" data-end="918"> 🔹 Act as the first point of contact for sales ledger queries.<br data-start="980" data-end="983" /> 🔹 Assist in preparing reports, including aged debtor analysis.<br / data-end="1049" data-start="1046"> 🔹 Contribute to process improvements and best practices.<br / data-start="1106" data-end="1109"> 🔹 Ensure compliance with company policies and HMRC VAT guidelines.<br data-start="1176" data-is-only-node="" data-end="1179" /> 🔹 Support with ad-hoc finance tasks as required.</p><h3 data-start="1232" data-end="1265"><strong data-end="1263" data-start="1236">What We're Looking For:</strong></h3><p data-end="1884" data-start="1266">✔️ <strong data-start="1269" data-end="1284">Experience:</strong> Previous experience in a sales ledger, billing, or similar finance role.<br data-end="1360" data-start="1357" /> ✔️ <strong data-start="1363" data-end="1374">Skills:</strong> Strong numerical and analytical ability with a keen eye for detail.<br data-start="1442" data-end="1445" /> ✔️ <strong data-end="1463" data-start="1448">Tech-Savvy:</strong> Proficiency in accounting software (e.g., Sage, QuickBooks, Xero) and MS Excel.<br / data-start="1543" data-end="1546"> ✔️ <strong data-start="1549" data-end="1574">Regulatory Knowledge:</strong> Understanding of UK VAT regulations and accounting standards.<br data-start="1636" data-end="1639" /> ✔️ <strong data-end="1660" data-start="1642">Communication:</strong> Excellent customer service and interpersonal skills.<br data-end="1716" data-start="1713" /> ✔️ <strong data-end="1735" data-start="1719">Team Player:</strong> Ability to work independently and collaboratively.<br / data-start="1786" data-end="1789"> ✔️ <strong data-end="1811" data-start="1792">Qualifications:</strong> AAT qualification (or working towards) is desirable but not essential.</p><h3 data-end="1908" data-start="1886"><strong data-end="1906" data-start="1890">Why Join?</strong></h3><p data-start="1909" data-end="2129">✨ A supportive and friendly working environment.<br / data-end="1960" data-start="1957"> 📈 Opportunities for professional growth and development.<br data-start="2017" data-end="2020" /> 💰 Competitive salary and benefits package.<br / data-end="2066" data-start="2063"> 🏢 A stable and reputable company with a strong finance team.</p><p data-start="2131" data-end="2323">If you have the skills and experience to excel in this role, we'd love to hear from you! <strong data-start="2220" data-end="2233">Apply now</strong> by sending your CV .</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy42ODQ0Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">Infrastructure Engineer<p data-pm-slice="1 3 []"><strong>Senior IT Infrastructure Engineer (Associate/VP)</strong></p><p><strong>Location:</strong> Central London<br /><strong>Reporting to:</strong> Director, IT Support and Infrastructure Manager</p><p><strong>About Us:</strong><br />We are a leading financial services company dedicated to delivering exceptional solutions to clients. Our IT team plays a pivotal role in maintaining the resilience, security, and scalability of our systems to support critical banking operations. We are now seeking an experienced <strong>Senior IT Infrastructure Engineer</strong> to join our team.</p><p><strong>Role Overview:</strong><br />As a <strong>Senior IT Infrastructure Engineer</strong>, you will be responsible for designing, implementing, managing, and optimising our IT infrastructure. You will ensure our systems meet business needs and industry regulations while supporting day-to-day operations and strategic projects. This is an <strong>office-based role</strong> to facilitate on-the-job learning and mentoring.</p><p><strong>Key Responsibilities:</strong></p><ul data-spread="false"><li><p>Design, deploy, and maintain IT infrastructure including servers, storage, networking, and cloud environments.</p></li><li><p>Lead infrastructure projects aligned with the company's technology strategies.</p></li><li><p>Manage Windows and Linux-based systems, virtualisation platforms (VMware, Hyper-V), and cloud services (365 & Azure).</p></li><li><p>Oversee network security, firewalls, VPNs, and cybersecurity measures ensuring compliance with banking regulations.</p></li><li><p>Develop automation and scripting solutions to improve operational efficiency (PowerShell, etc.).</p></li><li><p>Conduct performance tuning, capacity planning, and proactive monitoring.</p></li><li><p>Provide Level 2 and Level 3 support, troubleshooting technical issues and collaborating with internal teams and vendors.</p></li><li><p>Ensure disaster recovery (DR) and business continuity (BCP) strategies are in place and tested regularly.</p></li><li><p>Stay informed on industry best practices, emerging technologies, and financial service regulations.</p></li></ul><p><strong>Professional Experience Required:</strong></p><ul data-spread="false"><li><p>Minimum <strong>three years' experience</strong> in IT support within a customer service-focused environment.</p></li><li><p>Strong communication skills with the ability to engage with all levels of seniority.</p></li><li><p>Ability to manage pressure effectively, with a proactive and positive attitude.</p></li><li><p>Analytical thinking and persistence in solving complex issues.</p></li><li><p>Excellent organisational skills with the ability to prioritise tasks and meet deadlines.</p></li><li><p>Previous experience working in a <strong>smaller corporate environment</strong> (<500 employees) is desirable.</p></li></ul><p><strong>Technical Expertise:</strong></p><ul data-spread="false"><li><p>Expertise in complex infrastructure environments across multiple sites.</p></li><li><p>Proficient in <strong>Windows Server 2016-2025</strong>, <strong>Azure Cloud/AD</strong>, <strong>SSO/MFA</strong>.</p></li><li><p>Virtualisation knowledge: <strong>VMware (ESXi, vCenter)</strong> and <strong>Hyper-V</strong>.</p></li><li><p>Advanced experience in <strong>Active Directory</strong>, <strong>Group Policy</strong>, and <strong>SCCM</strong>.</p></li><li><p>Skilled in <strong>PowerShell scripting</strong>, <strong>Microsoft Intune</strong>, and <strong>Office 365</strong>.</p></li><li><p>Strong background in <strong>Veeam</strong> backup solutions and <strong>NetApp</strong> storage.</p></li><li><p>Knowledge of <strong>Cisco</strong> networking fundamentals and <strong>Fortinet firewalls</strong>.</p></li><li><p>Familiarity with <strong>Citrix Virtual Apps & Desktops</strong>, <strong>NetScaler</strong>, and <strong>Mitel Telephone Systems</strong>.</p></li><li><p>Experience with financial services tools such as <strong>Bloomberg</strong>, <strong>Refinitiv</strong>, <strong>FactSet</strong>, and <strong>Fidessa</strong>.</p></li><li><p>Experience in <strong>SQL Server database management & administration</strong> is beneficial.</p></li></ul><p><strong>Why Join Us?</strong></p><ul data-spread="false"><li><p>Opportunity to work in a dynamic financial services environment.</p></li><li><p>Exposure to cutting-edge technology and innovative projects.</p></li><li><p>Collaborative team culture with mentorship and learning opportunities.</p></li><li><p>Competitive salary and benefits package.</p></li></ul><p><strong>Salary - £70,000 - £85,000 including bonus and benefits</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC45Njg4NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">Customer Success Executive - TOP SaaS Company!<p><strong>Customer Success Executive - TOP SaaS Company!</strong></p><p> </p><p><strong>Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment?</strong></p><p>This is an exciting opportunity to join a well-established, innovative company specializing in <strong>patent information solutions</strong>. As a <strong>Customer Success Executive</strong>, you'll be at the heart of ensuring outstanding customer experiences, driving satisfaction, and building lasting client relationships.</p><p>The ideal candidate must be fluent in English</p><p>And</p><p>ONLY ONE of the following languages:</p><p>-French</p><p>-German</p><p>-Spanish</p><p>-Portuguese</p><p><strong>What's in it for you?</strong></p><p><strong>Engage with Global Clients</strong> - Support a diverse customer base, ensuring they get the most from our products.</p><p><strong>Hybrid Role</strong> - A mix of customer support, account management, and product expertise.</p><p> <strong>Career Growth</strong> - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales.</p><p><strong>Great Benefits</strong> - Competitive salary, <strong>pension, private medical, dental & travel insurance, life insurance</strong>, and more!</p><p> </p><p><strong>What You'll Be Doing:</strong></p><p>Provide <strong>exceptional customer support</strong>, troubleshooting issues and offering solutions.</p><p>Build relationships with smaller accounts to <strong>ensure retention and renewals</strong>.</p><p>Deliver <strong>product demonstrations</strong> to both existing and potential clients.</p><p>Work closely with the <strong>Sales & Marketing teams</strong> to identify upsell opportunities.</p><p> Represent the company at <strong>client visits, exhibitions, and conferences</strong>.</p><p>Maintain records in <strong>HubSpot CRM</strong> and provide insights on customer feedback.</p><p> </p><p><strong>What We're Looking For:</strong></p><p> <strong>3+ years' experience</strong> in a customer success role (preferably SaaS or tech).</p><p>Strong <strong>communication & problem-solving skills</strong>.</p><p> Proficiency with <strong>CRM tools</strong> (HubSpot experience is a plus!).</p><p>A customer-first mindset with a <strong>positive, adaptable attitude</strong>.</p><p><strong>Location:</strong> West London, Great links on the District, Hammersmith and City, Piccadilly line, national rail, Overground and great bus links! (Hybrid Working)</p><p> </p><p><strong>Bonus:</strong> Performance-based annual bonus</p><p> </p><p><strong>Interview Process - Quick & Simple!</strong></p><p> </p><p><strong>Stage 1: 30-minute video interview</strong> - Get to know the team and discuss your experience.</p><p><strong>Stage 2: Final interview + product demo</strong> - Show us your skills and learn more about the role.</p><p><strong>Fast turnaround - decisions made quickly! </strong>?</p><p> </p><p> <strong>Ready to take your customer success career to the next level? Apply now!</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS4zNzQ1Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">Customer Success Executive - TOP SaaS Company!<p><strong>Customer Success Executive - TOP SaaS Company! </strong></p><p> </p><p>💡 <strong>Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment?</strong></p><p>This is an exciting opportunity to join a well-established, innovative company specializing in <strong>patent information solutions</strong>. As a <strong>Customer Success Executive</strong>, you'll be at the heart of ensuring outstanding customer experiences, driving satisfaction, and building lasting client relationships.</p><p> </p><p><strong>What's in it for you?</strong></p><p>✅ <strong>Engage with Global Clients</strong> - Support a diverse customer base, ensuring they get the most from our products.</p><p>✅ <strong>Hybrid Role</strong> - A mix of customer support, account management, and product expertise.</p><p>✅ <strong>Career Growth</strong> - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales.</p><p>✅ <strong>Great Benefits</strong> - Competitive salary, <strong> pension, private medical, dental & travel insurance, life insurance</strong>, and more!</p><p> </p><p><strong>What You'll Be Doing:</strong></p><p>🔹 Provide <strong>exceptional customer support</strong>, troubleshooting issues and offering solutions.</p><p>🔹 Build relationships with smaller accounts to <strong>ensure retention and renewals</strong>.</p><p>🔹 Deliver <strong>product demonstrations</strong> to both existing and potential clients.</p><p>🔹 Work closely with the <strong>Sales & Marketing teams</strong> to identify upsell opportunities.</p><p>🔹 Represent the company at <strong>client visits, exhibitions, and conferences</strong>.</p><p>🔹 Maintain records in <strong>HubSpot CRM</strong> and provide insights on customer feedback.</p><p><strong>What We're Looking For:</strong></p><p>✔ <strong>3+ years' experience</strong> in a customer success role (preferably SaaS or tech).</p><p>✔ Strong <strong>communication & problem-solving skills</strong>.</p><p>✔ Proficiency with <strong>CRM tools</strong> (HubSpot experience is a plus!).</p><p>✔ A customer-first mindset with a <strong>positive, adaptable attitude</strong>.</p><p>📍 <strong>Location:</strong> West London, Great links on the District, Hammersmith and City, Piccadilly line, national rail, Overground and great bus links! (Hybrid Working)</p><p>💰 <strong>Bonus:</strong> Performance-based annual bonus</p><p> </p><p><strong>🚀</strong><strong> Interview Process - Quick & Simple!</strong></p><p>✅ <strong>Stage 1: 30-minute video interview</strong> - Get to know the team and discuss your experience.</p><p>✅ <strong>Stage 2: Final interview + product demo</strong> - Show us your skills and learn more about the role.</p><p>⚡ <strong>Fast turnaround - decisions made quickly! </strong>⚡</p><p> </p><p>🚀 <strong>Ready to take your customer success career to the next level? Apply now!</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS41MTM4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">Accounts Receivable Clerk<p>Robert Half are pleased to be partnering with a dynamic organisation based in <strong>Oxford</strong> to recruit an <strong>Accounts Receivable Clerk</strong>. The Accounts Receivable Clerk will receive a salary of up to <strong>£27,000</strong> along with other attractive benefits including <strong>training and development</strong> opportunities!</p><p>This is a <strong>varied </strong>role and would suit a proactive individual who enjoys working as part of a team.</p><p> </p><p><strong>Primary responsibilities; </strong></p><p> </p><ul><li>Using and maintaining the systems, ensuring data is accurate and up to date</li><li>Raising invoices and sending them out to clients</li><li>Maintaining tracking spreadsheets</li><li>Dealing with customer queries</li><li>Managing online portals</li><li>Taking customer payments over the phone</li></ul><p> </p><p> </p><p><strong>Key experience and attributes; </strong></p><p> </p><ul><li>Knowledge and experience of MS Office, especially Outlook, Word and Excel</li><li>Excellent communication and organisational skills</li><li>Excellent attention to detail</li><li>Excellent Customer service skills, especially when dealing with customers in writing and on the phone</li><li>Proven ability to take initiative and work independently</li><li>Some bookkeeping experience - SAP experience is advantageous</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuMzE3NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">Entry Level Accountant<p>Robert Half are pleased to be partnering with a dynamic organisation based in <strong>Oxford</strong> to recruit an <strong>Entry Level Accountant</strong>. The Entry Level Accountant will receive a salary of up to <strong>£27,000</strong> along with other attractive benefits including <strong>training and development</strong> opportunities!</p><p>This is a <strong>varied </strong>role and would be brilliant for an individual looking for their first role in finance! </p><p> </p><p><strong>Primary responsibilities; </strong></p><p> </p><ul><li>Using and maintaining the systems, ensuring data is accurate and up to date</li><li>Raising invoices and sending them out to clients</li><li>Maintaining tracking spreadsheets</li><li>Dealing with customer queries</li><li>Managing online portals</li><li>Taking customer payments over the phone</li></ul><p> </p><p><strong>Key experience and attributes; </strong></p><p> </p><ul><li>Knowledge and experience of MS Office, especially Outlook, Word and Excel</li><li>Excellent communication and organisational skills</li><li>Excellent attention to detail</li><li>Excellent Customer service skills, especially when dealing with customers in writing and on the phone</li><li>Proven ability to take initiative and work independently</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuNjU3NzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">Trainee Accountant<p>Robert Half are pleased to be partnering with a dynamic organisation based in <strong>Oxford</strong> to recruit a <strong>Trainee Accountant</strong>. The Trainee Accountant will receive a salary of up to <strong>£27,000</strong> along with other attractive benefits including <strong>training and development</strong> opportunities!</p><p>This is a <strong>varied </strong>role and would be brilliant for an individual looking for their first role in finance! </p><p> </p><p><strong>Primary responsibilities; </strong></p><p> </p><ul><li>Using and maintaining the systems, ensuring data is accurate and up to date</li><li>Raising invoices and sending them out to clients</li><li>Maintaining tracking spreadsheets</li><li>Dealing with customer queries</li><li>Managing online portals</li><li>Taking customer payments over the phone</li></ul><p> </p><p> </p><p><strong>Key experience and attributes; </strong></p><p> </p><ul><li>Knowledge and experience of MS Office, especially Outlook, Word and Excel</li><li>Excellent communication and organisational skills</li><li>Excellent attention to detail</li><li>Excellent Customer service skills, especially when dealing with customers in writing and on the phone</li><li>Proven ability to take initiative and work independently</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuMjkyMzEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">Finance Administrator<p>Robert Half are working with an industry leading company in Swindon to recruit a Finance Administrator to join their finance team on a full-time permanent basis. The Finance Administrator role is a great opportunity that will involved with supporting with collecting outstanding payments and assisting with accounts payable and accounts receivable processes. This role will be suitable for someone that is seeking an entry-level finance role whilst studying towards their AAT or someone that is looking for a new challenge and is keen to add value. The salary is up to £25,000 plus hybrid working and other excellent benefits. </p><p> </p><p><strong>The Role</strong></p><p> </p><p>The main duties of the Finance Administrator role will consist of the following: </p><p> </p><ul><li>Collecting outstanding payments/debt via telephone and email </li><li>Processing invoices </li><li>Assisting with payment runs </li><li>Maintaining the aged debt ledger</li><li>Liaising with customers and dealing with queries </li><li>Negotiating and accommodating to customer requirements in relation to outstanding payments and arranging payment plans.</li><li>Adhoc administrative tasks</li></ul><p> </p><p><strong>Requirements</strong></p><p> </p><p>To be considered for the Finance Administrator role, you must ideally possess the following skills/experience: </p><p> </p><ul><li>Prior experience within a finance or administration role is desirable </li><li>Proven customer service skills </li><li>Strong communication skills </li><li>Good attention to detail </li><li>Good problem solving skills </li><li>Strong team player </li></ul><p> </p><p><strong>Salary & Benefits</strong></p><p> </p><ul><li>£25,000 annual salary </li><li>Hybrid working; 3 days from home and 2 days in the office </li><li>27 days annual leave (plus bank holidays)</li><li>Pension scheme </li><li>Life assurance</li><li>BUPA medical </li><li>On site parking </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGF0cmljay5jaHVuZy4wOTUyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">Charge Hand<p class="" data-start="179" data-end="578">Are you an experienced workshop leader with a passion for efficiency, safety, and team development? We are seeking a highly skilled <strong data-end="326" data-start="311">Charge Hand</strong> to oversee workshop operations at a key Heathrow Airport facility. This role offers a dynamic environment where you will ensure the safe, compliant, and cost-effective maintenance of vehicles and equipment while delivering top-tier customer service.</p><h3 data-end="611" class="" data-start="580"><strong data-start="584" data-end="609">What You'll Be Doing:</strong></h3><ul data-end="1072" data-start="612"><li data-start="612" class="" data-end="706"><p class="" data-start="614" data-end="706">Managing and allocating workshop resources to optimise productivity and minimise downtime.</p></li><li data-start="707" class="" data-end="807"><p class="" data-start="709" data-end="807">Leading, coaching, and motivating a high-performing team, fostering a positive "can-do" culture.</p></li><li data-end="897" data-start="808" class=""><p data-end="897" class="" data-start="810">Ensuring compliance with safety and regulatory standards, including risk assessments.</p></li><li data-start="898" class="" data-end="980"><p data-end="980" data-start="900" class="">Overseeing maintenance schedules and job card accuracy to maintain efficiency.</p></li><li data-end="1072" class="" data-start="981"><p data-end="1072" data-start="983" class="">Managing budgets, workshop costs, and ensuring operations run within financial targets.</p></li></ul><h3 data-end="1107" data-start="1074" class=""><strong data-start="1078" data-end="1105">What We're Looking For:</strong></h3><ul data-end="1578" data-start="1108"><li data-end="1191" class="" data-start="1108"><p data-end="1191" data-start="1110" class=""><strong data-end="1147" data-start="1110">2+ years of management experience</strong> in a similar environment, including HGVs.</p></li><li data-end="1272" data-start="1192" class=""><p data-end="1272" data-start="1194" class="">Experience within the <strong data-end="1249" data-start="1216">airport or transport industry</strong> is highly desirable.</p></li><li data-end="1327" class="" data-start="1273"><p class="" data-start="1275" data-end="1327">Strong people management and communication skills.</p></li><li class="" data-start="1328" data-end="1415"><p data-start="1330" class="" data-end="1415">Proficiency in <strong data-start="1345" data-end="1376">workshop management systems</strong> and IT tools (Excel, Word, Outlook).</p></li><li data-end="1472" class="" data-start="1416"><p data-end="1472" data-start="1418" class=""><strong data-start="1418" data-end="1443">City & Guilds Level 3</strong> qualification (essential).</p></li><li data-end="1524" data-start="1473" class=""><p data-end="1524" class="" data-start="1475">IOSH Health & Safety certification (preferred).</p></li><li data-end="1578" data-start="1525" class=""><p data-end="1578" class="" data-start="1527">A <strong data-end="1563" data-start="1529">full UK manual driving licence</strong> is required.</p></li></ul><h3 data-end="1611" class="" data-start="1580"><strong data-start="1584" data-end="1609">What's in It for You?</strong></h3><ul data-end="1952" data-start="1612"><li data-end="1665" data-start="1612" class=""><p class="" data-start="1614" data-end="1665"><strong data-start="1614" data-end="1637">£55,000 base salary</strong> + company pension scheme.</p></li><li data-end="1711" data-start="1666" class=""><p class="" data-start="1668" data-end="1711"><strong data-start="1668" data-end="1709">25 days annual leave + bank holidays.</strong></p></li><li class="" data-start="1712" data-end="1768"><p data-start="1714" class="" data-end="1768"><strong data-end="1741" data-start="1714">Flexible shift patterns</strong> based on business needs.</p></li><li data-end="1794" data-start="1769" class=""><p data-end="1794" class="" data-start="1771">Free on-site parking.</p></li><li data-end="1878" data-start="1795" class=""><p data-start="1797" class="" data-end="1878">A workshop environment where you'll work with <strong data-end="1875" data-start="1843">HGV, PSV, and light vehicles</strong>.</p></li><li data-end="1952" class="" data-start="1879"><p data-end="1952" data-start="1881" class="">Opportunity for career growth within a fast-paced and dynamic sector.</p></li></ul><p class="" data-start="1954" data-end="2257">This is a fantastic opportunity for an experienced workshop professional to take on a leadership role in a <strong data-end="2081" data-start="2061">well-established</strong> and <strong data-start="2086" data-end="2106">highly regulated</strong> industry. If you thrive in a hands-on, problem-solving environment and have what it takes to drive operational excellence, we want to hear from you!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuNzk5ODkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">Junior IT Support Engineer<p>Robert Half Technology are assisting a market leading asset manager organisation to recruit a Junior IT Support Engineer on a 12 month contract basis - London based </p><p><strong>Role</strong></p><ul><li>The Junior IT Support Engineer will provide white-glove IT support to internal users, ensuring a high-quality and professional experience.</li><li>Diagnose and resolve hardware, software, and network issues primarily in a Windows-based environment.</li><li>Support desktop and laptop configurations, installations, and troubleshooting.</li><li>Manage user accounts, permissions, and group policies in Active Directory and Microsoft 365.</li><li>Assist with IT on boarding and off boarding, including setting up new user devices and accounts.</li><li>Maintain and troubleshoot conferencing and collaboration tools such as Zoom, Microsoft Teams, and VPN solutions.</li><li>Work closely with senior IT staff and escalate complex issues as needed.</li><li>Document IT issues and resolutions in the ticketing system to improve troubleshooting processes.</li><li>Assist in IT projects such as system upgrades, software deployments, and security improvements.</li></ul><p><strong>Profile</strong></p><ul><li>The Junior IT Support Engineer will ideally have c1-3 years of experience in an IT support role, preferably in a corporate environment.</li><li>Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration.</li><li>Experience with hardware troubleshooting, including desktops, laptops, and mobile devices.</li><li>Familiarity with networking concepts (DNS, DHCP, VPN, etc.).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication and interpersonal skills to provide exceptional end-user support.</li><li>Ability to work in a fast-paced, customer-focused environment.</li><li>Certifications such as CompTIA A+, Microsoft certifications, or ITIL Foundation are a plus.</li></ul><p><strong>Company</strong></p><ul><li>Market leading real estate organisation with offices in London</li><li>on-site required </li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjg0NjA0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">Business Systems Analyst<p data-pm-slice="1 3 []"><strong>Job Advertisement: Analyst/Associate, Business Systems</strong></p><p><strong>Location:</strong> London, UK</p><p><strong>About the Company:</strong><br />Our client is a leading financial services firm dedicated to delivering innovative solutions and exceptional client service. With a collaborative environment and a commitment to technology-driven solutions, they provide an excellent platform for professional growth.</p><p><strong>Role Overview:</strong><br />We are seeking a motivated and detail-oriented Analyst/Associate to join the Business Systems team. This role offers an exciting opportunity to support the management and development of key business applications, including CRM systems and research tools. The successful candidate will gain hands-on experience in data management, process improvement, and system support within a dynamic financial services environment.</p><p><strong>Key Responsibilities:</strong></p><ul data-spread="false"><li><p>Support, manage, maintain, and improve core business systems, including CRM and research tools.</p></li><li><p>Ensure CRM data integrity through data validation, user management, and system controls.</p></li><li><p>Provide first-line support for system-related queries, escalating complex issues as needed.</p></li><li><p>Deliver user training and create documentation to improve system adoption.</p></li><li><p>Collaborate with key stakeholders, including Client Strategy, Front Office, and Senior Management, to enhance business systems.</p></li><li><p>Work with internal IT teams, production staff, and third-party providers to optimise solutions.</p></li><li><p>Participate in projects introducing new features, process enhancements, and system improvements.</p></li><li><p>Act as a liaison between business users and technology teams to ensure successful solution delivery.</p></li><li><p>Provide reporting and analysis to support business strategy and client engagement.</p></li><li><p>Manage vendor relationships to ensure smooth system operations and issue resolution.</p></li></ul><p><strong>Requirements:</strong> <strong>Essential Qualifications & Experience:</strong></p><ul data-spread="false"><li><p>Three years of experience in a CRM-related role, ideally within financial services.</p></li><li><p>Proven experience managing business applications and implementing system improvements.</p></li><li><p>Strong understanding of CRM data structures, processes, and best practices.</p></li><li><p>Proficiency in Microsoft Excel and the broader Office Suite.</p></li><li><p>Experience with data analytics and business intelligence tools.</p></li><li><p>Strong attention to detail with a focus on user experience.</p></li></ul><p><strong>Soft Skills & Attributes:</strong></p><ul data-spread="false"><li><p>Confident self-starter with strong analytical and problem-solving skills.</p></li><li><p>Excellent communication and interpersonal skills, with the ability to present to groups.</p></li><li><p>Organised, with strong time management skills and an ability to deliver accurate results to deadlines.</p></li><li><p>Effective team player with a flexible and adaptable approach.</p></li></ul><p><strong>Why Join Us?</strong></p><ul data-spread="false"><li><p>Opportunity to gain valuable experience in financial services.</p></li><li><p>Supportive environment encouraging professional development.</p></li><li><p>Involvement in exciting projects that enhance business efficiency and client engagement.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC41MjIxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">Senior Management Accountant<p>We are looking for a Qualified, Management Accountant with multi P&L experience, from a large, service-based company, to join one of the world's leading Facility Services companies as a Senior Management Accountant. Paying £65- £70k and based in Central London (Hybrid Working). This role will involve line management of a team of Management accountants and will work closely with the commercial finance team around the month end close process.</p><p> </p><p><strong>The Role</strong></p><ul><li>Review of balance sheet reconciliations, ensuring compliance with the UK&I reconciliation requirements, and driving accuracy in financial reporting by proactively ensuring reviewer recommendations are implemented.</li><li>Ensure Month-End Close activities, including the calculation, review and processing of all accruals, prepayments, revenue related transactions across customer contracts.</li><li>Balance sheet control activities, including preparation of prepayments, accruals, fixed assets, contract receivables, provisions.</li><li>Income Statement control activities, including analytical review procedures, customer profitability analysis, payroll review, overhead management.</li><li>Support the external audit, Group and UK&I internal audits and Financial Controls & Assurance reviews.</li></ul><p> </p><p><strong>Your Profile</strong></p><ul><li>You will need to be a fully qualified accountant.</li><li>You will need to be a Management Accountant from a large serviced based business.</li><li>Experience with managing multiple P&Ls is essential.</li><li>Extensive Balance Sheet reconciliation experience is also essential.</li></ul><p> </p><p><strong>The Company</strong></p><p>The company is one of the world's leading Facility Services companies. They have a global turnover of over £1 Billion with over 450,000 employees globally. The company specialise in support services, property services, catering, security, and cleaning. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuMzIwOTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">Client Finance Manager<p>Robert Half are partnering exclusively with a dynamic, growing business based near Basingstoke. </p><p> </p><p>Are you a dynamic and driven finance professional craving a role with flexibility, variety, autonomy, and client interaction?</p><p> </p><p>Do you thrive in a collaborative environment where no two days are the same?</p><p> </p><p>An exciting opportunity has opened up for a Client Finance Manager to join a growing and ambitious team, providing outsourced finance services to a portfolio of sporting & hospitality centric clients.</p><p> </p><p>We're looking for someone who is ready to make an impact, loves building relationships, and brings technical excellence in Financial processes to the table.</p><p><strong> </strong></p><p><strong>What's in it for you?</strong></p><ul><li>A unique role blending remote working, client site visits, and flexible time in a beautiful countryside-based office.</li><li>The chance to work across multiple dynamic client accounts within the Sporting and Hospitality sectors.</li><li>A supportive, professional environment where your skills will help shape the future of the business.</li></ul><p><strong> </strong></p><p><strong>Your Day-to-Day:</strong></p><ul><li>Act as the trusted finance partner to a cluster of clients, developing strong working relationships and providing top-tier financial support.</li><li>Manage and deliver full-service accountancy functions, including balance sheet, management accounts, analysis, transactional reporting, month-end reporting, VAT (including partial exemption), tax compliance, and more.</li><li>Take ownership of multiple sets of accounts concurrently, planning and prioritising to meet deadlines with confidence.</li><li>Work with established internal teams to ensure external Client Accounting processes are reviewed and completed within deadlines. </li><li>Be at the forefront of software innovation, supporting migrations and championing modern accountancy tools such as Xero, QuickBooks, SAGE, and other cloud-based platforms.</li><li>Collaborate with a close-knit team who are passionate about delivering exceptional service to their clients.</li></ul><p><strong> </strong></p><p><strong>What we're looking for:</strong></p><ul><li>AAT, ACCA or CIMA qualified (or actively working towards Chartered status).</li><li>Minimum of 4 years in a client-facing finance role, ideally within hospitality, Sporting, retail, leisure, or multi-site environments.</li><li>Strong interpersonal skills - this role is all about people as much as it is about numbers!</li><li>A proactive and adaptable mindset, with the confidence to juggle varied accounts and projects.</li><li>Proficiency with Microsoft Office, Xero, Quickbooks, Manual Accounting systems and excellent overall IT skills.</li><li>Bonus points if you have experience with EPOS systems, payroll and software migrations.</li></ul><p><strong> </strong></p><p><strong>Perks & Benefits:</strong></p><ul><li>Competitive salary (dependent on experience)</li><li>Hybrid working model: office, home, and client site visits</li><li>Free onsite parking</li><li>Company pension scheme</li><li>25 days annual leave + bank holidays</li><li>Regular pay reviews</li><li>Be part of a growing and passionate team shaping the future of finance in the leisure industry</li></ul><p> </p><p> </p><p>If you're ready to take on an exciting new challenge where variety, flexibility, and professional growth are guaranteed - we'd love to hear from you! Please click apply today. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS42MzAzOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">IT Desktop Support<p><strong>Desktop Support Analyst (Mac & Windows) - City of London - £35-38k + Excellent Benefits</strong></p><p> </p><p>Robert Half have partnered with a major annual events brand that blends music, film, and technology into one international festival and conference known for showcasing emerging talent and sparking new trends across industries.</p><p><strong> </strong></p><p><strong>About the role</strong></p><p>We are looking for someone to join our Technology team as a <strong>Desktop Support Engineer</strong>.</p><p> This is a great opportunity if you have technical acumen and want to join the ever-evolving event convergence team! We are looking for a skilled IT Level 2 Desktop Support professional, Ideally you will have extensive experience in managing and troubleshooting Mac and Windows environments, DNS, DHCP, MS Office packages, Intune, and ITIL / Change Management processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team.</p><p>Our office is located in Shoreditch, East London, and you will be required to be i the office daily. </p><p><strong>Role requirements: </strong></p><ul><li>Provide Level 2 support for desktop and laptop issues, including hardware and software troubleshooting </li><li>Manage and troubleshoot Mac and Windows operating systems and applications.</li><li>Troubleshoot basic DNS and DHCP</li><li>Support and administer Microsoft Office 365 packages</li><li>Utilise Microsoft Intune for end point device management and security</li><li>Follow ITIL best practices for incidents, requests and change management</li><li>Assist with the deployment and maintenance of desktop hardware and software</li><li>Document and track issues using our service desk system (Freshworks) </li><li>Collaborate with other IT team members to resolve complex issues</li><li>Provide training and support to end-users as needed.</li></ul><p><strong>What we're looking for:</strong></p><ul><li>Proven experience in a Level 2 desktop support role </li><li>Strong knowledge of Mac and Windows operating systems and troubleshooting</li><li>Confident managing and organising Active directory and its objects</li><li>Experience with DNS and DHCP configuration and management</li><li>Proficiency in Microsoft Office 365 packages (Word, Excel, PowerPoint, Outlook)</li><li>Familiarity with ITIL processes and best practices</li><li>Excellent problem-solving and analytical skills</li><li>Strong communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Experience using ServiceDesk ticketing solutions </li><li>Customer-focused attitude with a commitment to providing high-quality support.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi41MTg4NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">Management Accountant<p>Robert Half are looking for a Management Accountant with multiple P&L experience, from a large, service-based company, to join a high-profile Real estate and Property Services firm as a Management Accountant. Paying £55k and based in Central London (Hybrid Working). This role will involve cost accruals, revenue recognition, maintenance of the balance sheet and management accounts.</p><p> </p><p><strong>The Role</strong></p><ul><li>Completion of balance sheet reconciliations, ensuring compliance with the UK&I reconciliation requirements, and drive accuracy in financial reporting by proactively ensuring reviewer recommendations are implemented.</li><li>Perform Month-End Close activities, including the calculation, review and processing of all accruals, prepayments, revenue related transactions across customer contracts.</li><li>Balance sheet control activities, including preparation of prepayments, accruals, fixed assets, contract receivables, provisions.</li><li>Income Statement control activities, including analytical review procedures, customer profitability analysis, payroll review, overhead management.</li><li>Support the external audit, Group and UK&I internal audits and Financial Controls & Assurance reviews.</li></ul><p> </p><p><strong>Your Profile</strong></p><ul><li>You will need to be a Management Accountant from a large, service-based company with exposure to multiple P&Ls.</li><li>You will ideally be a qualified accountant but candidates nearing completion of their exams (ACCA & CIMA) will also be considered.</li></ul><p> </p><p><strong>The Company</strong></p><p>The organisation is a global Real estate and Property Services firm who operate in over 100 countries and have a yearly turnover of over £20 Billion. The company have grown exponentially in recent years, they are therefore in a great position to offer career progression. They also have a Finance team of over 200 people in the U.K.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuOTcxNzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">1st Line Support Engineer<h3 data-end="267" class="" data-start="188"><strong data-start="192" data-end="267">1st Line Systems Engineer - London-Based MSP (Financial Sector Support)</strong></h3><p data-end="513" data-start="269" class="">Are you ready to kick-start your IT career in a fast-paced, client-facing environment? A London-based Managed Service Provider (MSP) is looking for a motivated <strong data-start="429" data-end="458">1st Line Systems Engineer</strong> to support its prestigious financial services clients.</p><p data-end="693" class="" data-start="515">You'll be the first point of contact for users ranging from traders to executives, delivering high-quality technical support while learning from some of the best in the industry.</p><h3 data-end="716" class="" data-start="700"><strong data-end="716" data-start="704">The Role</strong></h3><ul data-end="1129" data-start="717"><li class="" data-start="717" data-end="789"><p data-end="789" data-start="719" class="">Provide 1st line technical support via phone, email, and remote tools.</p></li><li class="" data-start="790" data-end="884"><p data-end="884" class="" data-start="792">Troubleshoot desktop, server, and application issues in a professional and efficient manner.</p></li><li data-end="958" class="" data-start="885"><p data-end="958" data-start="887" class="">Carry out operational checks and support incident resolution processes.</p></li><li data-start="959" class="" data-end="1047"><p class="" data-start="961" data-end="1047">Log and escalate incidents to third-party providers and internal teams when necessary.</p></li><li data-end="1129" class="" data-start="1048"><p data-end="1129" data-start="1050" class="">Participate in occasional out-of-hours and on-call support (with enhanced pay).</p></li></ul><h3 data-end="1153" data-start="1136" class=""><strong data-end="1153" data-start="1140">About You</strong></h3><ul data-start="1154" data-end="1442"><li data-start="1154" class="" data-end="1231"><p data-end="1231" data-start="1156" class="">A clear communicator who's confident dealing with high-level professionals.</p></li><li data-end="1312" class="" data-start="1232"><p data-start="1234" class="" data-end="1312">Passionate about technology and committed to developing your technical skills.</p></li><li data-end="1358" data-start="1313" class=""><p data-end="1358" data-start="1315" class="">Organised, analytical, and detail-oriented.</p></li><li class="" data-start="1359" data-end="1442"><p data-end="1442" data-start="1361" class="">Comfortable following structured processes, but also able to think independently.</p></li></ul><h3 class="" data-start="1449" data-end="1473"><strong data-end="1473" data-start="1453">Essential Skills</strong></h3><ul data-end="1768" data-start="1474"><li data-end="1563" class="" data-start="1474"><p data-start="1476" class="" data-end="1563">Strong understanding of Windows desktop and server operating systems (7/10, 2008-2016).</p></li><li data-end="1659" data-start="1564" class=""><p class="" data-start="1566" data-end="1659">Working knowledge of Active Directory, Microsoft Exchange (2010-2016), and Citrix XenDesktop.</p></li><li data-start="1660" class="" data-end="1720"><p data-end="1720" data-start="1662" class="">Basic networking knowledge (Cisco CCENT level or similar).</p></li><li data-end="1768" data-start="1721" class=""><p data-end="1768" data-start="1723" class="">Awareness of IT security and ITIL frameworks.</p></li></ul><h3 data-end="1803" data-start="1775" class=""><strong data-start="1779" data-end="1803">Desirable Experience</strong></h3><ul data-start="1804" data-end="1990"><li class="" data-start="1804" data-end="1870"><p data-end="1870" class="" data-start="1806">Office 365, VMware, PowerShell, SQL (basic), HP server hardware.</p></li><li data-end="1927" data-start="1871" class=""><p data-start="1873" class="" data-end="1927">VOIP (Cisco), storage systems, backup/tape management.</p></li><li data-start="1928" class="" data-end="1990"><p data-start="1930" class="" data-end="1990">Exposure to ISO 27001 and service management best practices.</p></li></ul><h3 class="" data-start="1997" data-end="2020"><strong data-end="2020" data-start="2001">What's On Offer</strong></h3><ul data-end="2348" data-start="2021"><li data-start="2021" class="" data-end="2099"><p class="" data-start="2023" data-end="2099">Join a high-performing MSP with a strong reputation in the financial sector.</p></li><li data-start="2100" class="" data-end="2176"><p class="" data-start="2102" data-end="2176">A collaborative, service-led culture with structured development pathways.</p></li><li data-start="2177" class="" data-end="2279"><p data-end="2279" data-start="2179" class="">Clear career progression into senior technical roles (2nd Line, Infrastructure, Projects, and more).</p></li><li class="" data-start="2280" data-end="2348"><p data-end="2348" class="" data-start="2282">Central London office with a mix of client-site and HQ-based work.</p></li></ul><p><strong>Salary - £30,000 - £35,000 including benefits</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4xMzY3My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">VAT/Bookkeeping Manager<p>The permanent division of Robert Half is currently recruiting for a VAT & Bookkeeping Manager on a full-time basis in Stevenage</p><p>The Role</p><p>As the VAT and Bookkeeping Manager, you will be responsible for mentoring and supervising a team of bookkeepers in addition to being a key point of contact for VAT compliance and advisory services for the client. Your day-to-day duties will consist of:</p><ul><li>Implementing best practices and keeping up to up with appropriate regulations and industry standards</li><li>Developing and enhancing Bookkeeping and VAT processes</li><li>Mentoring and supervising the team of bookkeepers</li><li>Build, develop and enhance pre-existing client relationships while being the main point of contact</li><li>Assist and train junior members of the bookkeeping team</li><li>Review and managing assignment to maintain and ensure compliant and accuracy</li><li>Review VAT returns and aid clients</li><li>Oversee the preparation and submission of VAT returns for clients across a multitude of industries</li></ul><p>Your Profile</p><p>You will need to be an experienced VAT & Bookkeeping Manager with recent and up to date experience, with a strong knowledge of bookkeeping and VAT process. The role requires strong attention to detail and ideally previous experience collaborating with clients for a multitude of industries. Previous experience of Xero is needed alongside the AAT level 3 qualification (or similar) and a minimum of 3 years' experience working in VAT and Bookkeeping.</p><p>Company</p><p>The company is a multi-award-winning outsourced accounting firm based in Stevenage with the opportunity allowing the right candidate to be part of a successful company.</p><p>Salary and Benefits</p><p>The role of the VAT & Bookkeeping Manager is based in Stevenage and is offering a salary of £32,000 - £37,000 based in their office, 5 days a week.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGFuaWVsLkhpbGx5YXJkLjg2NjgyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">Application Support Engineer<p><strong>The Company</strong></p><p>My client is a leading wealth management firm with a strong presence in the UK market. offer a comprehensive range of investment services and support to a network of independent financial advisors. With thousands of client accounts client accounts and over £15 billion in assets under management, they are committed to helping their clients achieve their financial goals. Growth see's them recruiting for a Global Platform Engineer to join their City of London based IT team. This role will work in the office 3 days a week.</p><p><strong>The Role</strong></p><p>This role reports to the Application Support Manager and works in a team of 7. The Applications Support Engineer will be responsible for providing BAU support to a range of front and back office applications, working on a variety of planned and ad hoc projects, assisting with change and release management and working with development teams to resolve on going issues. There will be a technical test during the interview process.</p><ul><li>Provide BAU support to a range of front and back-office applications.</li><li>Work on planned and ad-hoc projects, assisting with change and release management.</li><li>Collaborate with development teams to resolve ongoing issues.</li><li>Support application upgrades and patching within a large professional environment.</li><li>Handle data imports/exports both internally and externally.</li><li>Monitor and debug application errors and faults, escalating issues as needed.</li><li>Troubleshoot and resolve issues related to PHP, T-SQL, PowerShell, MySQL, HTML5, JavaScript, and CSS.</li><li>Support and maintain MySQL and T-SQL databases.</li><li>Provide 3rd line technical support for in-house and 3rd party applications.</li><li>Improve and support application integrations and business workflows.</li></ul><p> </p><p><strong>Your Profile</strong></p><p>To apply for this role you will have at least 5 years of experience in a similar role. You must have immaculate SQL skills which will be the ability to write complex queries as a minimum - <strong>this will be tested in the interview process.</strong></p><p>You will be a team player, savvy and quick at picking up new software's and applications. You will also be comfortable in a busy environment.</p><p><strong>Important to note</strong>: Work hours are 9-5 with an on call rotation once every 5-6 weeks for a week. 5am-1:30pm or 7am - 3:30pm. Evening jobs vary between 6-10pml All on call shifts are from home</p><p> </p><p><strong>Salary & Benefits</strong></p><ul><li>£65,000-70,000 + discretionary bonus & extensive benefits</li><li>3 days in the office</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guOTExNjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">Risk and Compliance Manager<p><strong>Risk and Compliance Manager - £65,000 - £79,000 + bonus - London (Hybrid)</strong></p><p>Robert Half are working with a global consulting client that are looking to hire at Manager level within their Risk and Compliance division.</p><p>This is great opportunity for candidates with previous <strong>Consulting/Professional Services</strong> experience within Risk and Compliance</p><p><strong> </strong></p><p><strong>Required experience </strong></p><ul><li>Experience of delivering regulatory projects; including but not limited to any of the following areas:</li></ul><ol><li><strong>Consumer Duty & Conduct Risk</strong></li><li><strong>Governance Design & Review</strong></li><li><strong>Compliance Monitoring testing</strong></li><li><strong>Operational Risk & Resilience</strong></li><li><strong>Risk & Controls transformation</strong></li><li><strong>Anti-Financial Crime, Lender Due Diligence</strong></li></ol><ul><li>Lead regulatory impact assessments and gap analysis.</li><li>Design and support compliance functions (e.g., Compliance Assurance & effectiveness)</li><li>Design, implement and support risk & compliance frameworks, as well as remediation programmes.</li><li>Policy and procedure assessment, development, and/or implementation.</li><li>Undertake independent audit and impact assessments of risk and compliance functions.</li><li>Risk and control automation, development, and implementation.</li><li>Regulatory mapping to business products, controls, and risks.</li><li>Regulatory examination support e.g., independent assurance reports, interview preparation, programme management, response drafting.</li><li>Past business and suitability reviews.</li><li>Design and review governance arrangements.</li></ul><p> </p><p><strong>Key responsibilities</strong></p><p> </p><ul><li>Lead the delivery, people and management of client engagements within the risk and compliance solution</li><li>Manage the successful delivery of larger client projects end-to-end, to time, quality, and budget, effectively delegate tasks to team members and take ownership of the delivery and quality of team members' work whilst leading client relationships.</li><li>Create development opportunities for all team members through meaningful assignments.</li><li>Develop a high-performing, diverse team that delivers exceptional client service and value.</li></ul><p> </p><p><strong>Risk and Compliance Manager - £65,000 - £79,000 + bonus - London (Hybrid)</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjcyMTE5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">Financial Analyst<p>Robert Half Financial Services has partnered with a large financial services firm, based in the City of London, to hire a Finance Analyst. The Finance Analyst will work in a Small team to provide comprehensive analytical and commercial support to the team and the business. </p><p>The Person</p><p>The successful Finance Analyst for this large financial services firm, based in the City of London will have 2-5 years of experience working with large data sets and dashboard tools. Financial services experience is advantageous but not essential for this role. </p><p>The Firm</p><p>My client is a large, listed financial services firm based in the City of London. </p><p>Salary and Benefits</p><p>The successful Finance Analyst for this financial services firm, based in the City of London, will receive a salary of £60,000-£70,000 (highly dependent on experience), plus bonus and benefits. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U2FsaW1hLkl6YWdhcmVuLjY0MTAyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">