5 results for Client Services in Acton Trussell, Staffordshire
Technical Customer Support Executive<p>Robert Half have partnered exclusively with a growing scale up SaaS business within the Gaming Systems industry. <br /><br />My client is looking for an entry level technical support assistant. You will be joining a quickly growing company working in the land based gaming systems industry. They are the UK's leading independent system supplier, installed across 300 sites, having processed over £1bn+ in tito transactions.</p><p>In this role, you will join the exisiting technical support team of 2 people. <br /><br />Main responsibilities include answering support calls, troubleshooting common issues, directing customers to user guides and support resources. My client is looking for someone with an aptitude to learn, and a passion for technology.</p><p><strong>Desirable skills:</strong></p><ul><li>Phone communication</li><li>Organisation</li><li>Some technical experience / understanding of systems</li><li>Quick Learner</li><li>Adaptable</li><li>Experience with Jira Service Desk</li></ul><p> <br /><strong>Salary: up to £27,000 p.<br /><br /></strong>My client offers hybrid working from their Stockport offices. </p><p>Within this role, there is the opportunity to learn from a team of experienced professionals and put your stamp on the way the support team is ran. Progression opportunities over time if the candidate becomes a product expert and embedded within the team. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjE0OTA1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">Administrator<p data-start="0" class="" data-end="56"><strong data-start="0" data-end="56">Administrator </strong></p><p data-end="211" data-start="58" class=""><strong data-start="58" data-end="71">Location: </strong>Mountsorrell<br data-end="92" / data-start="89"> <strong data-start="92" data-end="105">Position:</strong> Administrator (Temporary with Potential for Permanent)<br data-start="160" / data-end="163"> <strong data-end="181" data-start="163">Working Hours:</strong> 5 days a week, office-based</p><p data-start="58" class="" data-end="211">Robert Half is recruiting for a business based in Mountsorrell. Who re seeking an enthusiastic and organised Administrator to join their dynamic Service Department. This role will involve coordinating various services, handling customer inquiries, and ensuring that all administrative tasks are efficiently managed. If you're someone who thrives in a fast-paced environment and enjoys providing top-notch customer service, we want to hear from you!</p><p data-end="647" data-start="622" class=""><strong data-start="622" data-end="647">Key Responsibilities:</strong></p><ul data-start="649" data-end="1383"><li data-end="811" class="" data-start="649"><p data-start="651" class="" data-end="811"><strong data-start="651" data-end="676">Service Coordination:</strong> Assist in the scheduling and coordination of services, ensuring that all customer requests are processed accurately and promptly.</p></li><li class="" data-start="812" data-end="967"><p data-end="967" data-start="814" class=""><strong data-end="837" data-start="814">Managing Inquiries:</strong> Act as the first point of contact for customer inquiries, providing assistance or redirecting them to the appropriate department.</p></li><li data-end="1091" class="" data-start="968"><p data-end="1091" class="" data-start="970"><strong data-start="970" data-end="991">Order Processing:</strong> Place orders for required services, equipment, or materials, ensuring timely and accurate delivery.</p></li><li data-end="1226" data-start="1092" class=""><p data-end="1226" class="" data-start="1094"><strong data-end="1122" data-start="1094">Ad-hoc Customer Service:</strong> Provide support for day-to-day customer service issues, responding to emails and phone calls as needed.</p></li><li class="" data-start="1227" data-end="1380"><p data-end="1380" data-start="1229" class=""><strong data-end="1266" data-start="1229">Documentation and Administration:</strong> Maintain accurate records, update systems, and prepare reports to ensure smooth operations within the department.</p></li></ul><p data-end="1414" data-start="1384" class=""><strong data-start="1384" data-end="1414">Key Skills & Requirements:</strong></p><ul data-start="1416" data-end="1979"><li data-start="1416" class="" data-end="1507"><p class="" data-start="1418" data-end="1507">Proven administrative experience, preferably in a service-based or technical environment.</p></li><li data-end="1625" class="" data-start="1508"><p data-end="1625" class="" data-start="1510">Strong communication skills, both written and verbal, with the ability to handle customer inquiries professionally.</p></li><li data-start="1626" class="" data-end="1684"><p data-end="1684" data-start="1628" class="">Excellent organisational skills and attention to detail.</p></li><li class="" data-start="1685" data-end="1764"><p data-end="1764" class="" data-start="1687">Ability to work well under pressure and manage multiple tasks simultaneously.</p></li><li class="" data-start="1765" data-end="1824"><p data-end="1824" class="" data-start="1767">Proficient in Microsoft Office Suite (Excel, Word, etc.).</p></li><li class="" data-start="1825" data-end="1897"><p data-end="1897" class="" data-start="1827">Positive, can-do attitude and a proactive approach to problem-solving.</p></li><li data-end="1979" data-start="1898" class="">Prior experience in the lift or engineering sector is a plus but not essential.</li></ul><p><br /><strong>This is a temporary role with a the possibility to turn perm. You must be available to start at short notice.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4xMjQ4NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">Order to Cash Manager<p>Robert Half Finance & Accounting are recruiting for an Order to Cash Manager who would be the first hire in the establishment of a new Shared Service Centre in Liverpool for a high-growth, PE-backed nationwide business.</p><p><strong>The Role:</strong></p><p>As an <strong>Order to Cash Manager</strong>, you will play a vital role in setting up and overseeing the end-to-end O2C process in a brand-new Shared Service Centre. You will define and implement procedures covering billing, collections, accounts receivable, dispute resolution, and cash application processes to ensure efficiency and accuracy. Leading a newly built team, you will be responsible for driving operational excellence, improving cash flow management, and delivering a robust O2C function that supports the growth of the organisation.</p><p><strong>The Candidate:</strong></p><p>We are looking for a highly skilled finance professional with experience managing Order to Cash processes in a Shared Service Centre or similar environment. The successful candidate will have prior experience leading teams and overseeing large transaction volumes. The role requires strong technical system and analytical skills (ERP systems and Excel preferred), an ability to streamline processes, and an approachable leadership style. Given the nature of this new venture, candidates with a proactive mindset who can manage change in a fast-paced environment are highly desirable.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Set up and manage end-to-end Order to Cash processes, ensuring timely and accurate billing, collections, and cash application.</li><li>Lead and develop the O2C team, conducting regular performance reviews and offering training and development to maintain high standards.</li><li>Handle escalated customer disputes and work with key stakeholders to establish resolution procedures.</li><li>Monitor and optimise cash flow performance, including metrics such as Days Sales Outstanding (DSO).</li><li>Establish and maintain internal controls to ensure compliance with company policies and financial regulations.</li><li>Partner with other departments, including Sales, Customer Service, and Finance, to continuously improve O2C efficiency.</li></ul><p><strong>What is on Offer:</strong></p><ul><li>£70,000 base salary</li><li>The unique opportunity to shape and lead a completely new team within a fast-growing business</li><li>Clear career progression opportunities as the Shared Service Centre grows</li><li>An exciting and challenging role within a forward-thinking and collaborative company</li><li>A convenient location on the outskirts of Liverpool</li></ul><p>If you're an experienced O2C professional with the drive to build and lead a new team, we want to hear from you. Contact us today to learn more about this exciting opportunity!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q29ub3IuTWNDYWJlLjE4ODI5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">Finance Manager<p>Finance Manager | £60,000 - £65,000 | Onsite | No.2 in Finance</p><p>Robert Half is working with a successful and growing business that is looking for a qualified accountant to step into a No.2 finance role. This is a fantastic opportunity for a commercially minded and hands-on finance professional to play a key role in the company's ambitious five-year growth strategy.</p><p>The Role</p><p>This is a highly visible position, working closely with senior leadership to provide accurate financial reporting, strategic insight, and treasury management. In addition to preparing management accounts and forecasts, a significant part of the role involves client-focused reporting, ensuring key stakeholders receive the financial information they need.</p><p>Key responsibilities include:</p><ul><li>Preparing management accounts, forecasts, reconciliations, and KPIs.</li><li>Managing funding partner relationships and treasury operations.</li><li>Producing detailed financial reports for clients, banks, auditors, and the Board.</li><li>Developing controls and systems to support the business's rapid growth.</li><li>Gaining a complete understanding of the business and deputising for the Financial Controller when needed.</li></ul><p>Who We're Looking For</p><ul><li>ACA, ACCA, or CIMA qualified accountant with strong commercial awareness.</li><li>Experience presenting financial information to senior stakeholders.</li><li>A hands-on, organised, and proactive individual who enjoys problem-solving.</li><li>Strong analytical skills with the ability to interpret financial data and provide insights.</li><li>Experience in financial services is beneficial but not essential.</li></ul><p>What's on Offer?</p><ul><li>£60,000 - £65,000 salary.</li><li>A key role in a growing business with a clear five-year strategy.</li><li>Full ownership of financial processes and direct exposure to senior leadership.</li><li>Onsite role in a collaborative and fast-paced environment.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi4zNDM0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">Property Claims Handler<p><strong>Property Claims Handlers - Temporary - Fully remote - £13 to £22 per hour dependant on experience</strong></p><p>Robert Half is working with a rapidly growing insurance company who are seeking property claims personnel to support with their ongoing growth strategy.</p><p>We have roles at various levels as follows:</p><p><strong>Property Claims Team Leader</strong> - Significant experience of managing property claims from cradle to grave as well as experience of managing a small team</p><p><strong>FNOL Property Claims Handlers (2 roles)</strong> - experience of FNOL Property Claims is essential.</p><p><strong>Property Claims Handlers (4 roles)</strong> - experience of managing property claims from initial call through to settlement.</p><p>These are fully remote roles, initially on a temporary basis for 3 months but with a strong likelihood of extension or conversion to permanent employment. Candidates must have demonstrable property claims experience (commercial or personal), have excellent communication and customer service skills and enjoy working as part of a team.</p><p><strong>Property Claims Handlers - Temporary - Fully remote - £13 to £22 per hour dependant on experience</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay43OTc0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">