<p dir="ltr" class="font-claude-response-body break-words whitespace-normal"><strong>CREDIT CONTROLLER</strong></p><p dir="ltr" class="font-claude-response-body break-words whitespace-normal">No Finance Experience Required, Full Training Given</p><p class="font-claude-response-body break-words whitespace-normal" dir="ltr"><strong>Location:</strong> Bristol (office based)<br /> <strong>Reports to:</strong> Regional Credit Manager<br /> <strong>Contract type:</strong> Full-time after probation period<br /> <strong>Hours:</strong> 37.5 hrs/week, Mon to Fri, 9-5 with 30 mins lunch<br /> <strong>Salary:</strong> Up to £34,000 dependant on experience</p><p dir="ltr" class="font-claude-response-body break-words whitespace-normal"> </p><p dir="ltr" class="font-claude-response-body break-words whitespace-normal"><strong>Role Purpose</strong></p><p dir="ltr" class="font-claude-response-body break-words whitespace-normal">Looking for a genuine way into a finance career? This role is a brilliant launchpad. You don't need a finance degree or previous credit control experience: full training is given from the ground up. You'll take ownership of your own portfolio of credit accounts, from sole traders through to national key accounts, and quickly build commercially valuable skills in negotiation, cash flow management and relationship building. It's fast paced, varied and genuinely rewarding: you'll see the direct impact of your work every single day, and build a skill set that opens doors right across the finance profession.</p><p class="font-claude-response-body break-words whitespace-normal" dir="ltr"><strong>Why Start Your Career Here?</strong></p><p class="font-claude-response-body break-words whitespace-normal" dir="ltr">Credit control is one of the best kept secrets in finance. It gives you hands on commercial experience, direct exposure to how a business really operates, and a set of skills that transfer into wider finance, accountancy and business careers. Here's what makes this a great first step:</p><ul dir="ltr" class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"><li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Full training, no experience needed:</strong> a structured induction and ongoing coaching from an experienced Regional Credit Manager, so you're set up to succeed from day one</li><li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Real ownership from day one:</strong> you'll manage your own portfolio of accounts, so you can see the direct results of your work rather than sitting on the sidelines</li><li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Transferable, in-demand skills:</strong> negotiation, commercial awareness, relationship management and cash flow understanding are all skills that finance and accountancy employers actively look for</li><li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>A clear path forward:</strong> strong performers can progress toward senior credit control roles or move into wider finance functions as they build experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Stability, backed by scale:</strong> you'll be learning your trade within a large, well established national business, with the security and support that comes with a nationwide operation</li></ul><p class="font-claude-response-body break-words whitespace-normal" dir="ltr"><strong>Key Accountabilities</strong></p><p class="font-claude-response-body break-words whitespace-normal" dir="ltr">Collections &amp; Cash Allocation</p><ul dir="ltr" class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"><li class="font-claude-response-body whitespace-normal break-words pl-2">Chase outstanding debt by telephone, letter and email in a timely and effective manner, tailoring approach to account type</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Accurately and promptly allocate customer payments across various payment methods</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Take payments over the telephone</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Set up and manage approved payment plans through to completion</li></ul><p dir="ltr" class="font-claude-response-body break-words whitespace-normal">Account &amp; Query Management</p><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1" dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Manage and resolve invoice queries promptly, liaising with branches and customers as needed</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain and process stopped account listings</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Escalate problem debts to the Credit Manager for litigation where appropriate</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Prepare customer files and new credit applications for the Credit Manager's authorisation</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain accurate, up-to-date customer files and records</li></ul><p class="font-claude-response-body break-words whitespace-normal" dir="ltr">Administration &amp; Reporting</p><ul dir="ltr" class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"><li class="font-claude-response-body whitespace-normal break-words pl-2">Record all actions and customer conversations clearly and consistently in customer notes</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Provide general office administration support to the Credit Office</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Support ad hoc duties such as collecting/opening post and banking cheques</li></ul><p dir="ltr" class="font-claude-response-body break-words whitespace-normal"><strong>What We're Looking For</strong></p><p class="font-claude-response-body break-words whitespace-normal" dir="ltr">Essential (we'll teach you the credit control side, these are about how you work)</p><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1" dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Confident, professional telephone manner, with the ability to handle contentious debt-collection conversations calmly</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent verbal and written communication skills</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Ability to work independently and as part of a team</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Skilled at building relationships at all levels: customers, branch staff, senior managers and colleagues</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong personal organisation, with the ability to manage a busy workload accurately and efficiently</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A proactive approach to credit control and a commitment to keeping a clean, up-to-date ledger</li></ul><p class="font-claude-response-body break-words whitespace-normal" dir="ltr">Desirable</p><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1" dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Any exposure to a customer-facing, sales, office or finance environment (through part-time work, a placement or an internship) is a bonus, but by no means essential</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A genuine interest in starting a career in finance or credit control, and a willingness to learn</li></ul><p class="font-claude-response-body break-words whitespace-normal" dir="ltr"><strong>Benefits</strong></p><ul dir="ltr" class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"><li class="font-claude-response-body whitespace-normal break-words pl-2">A structured training programme and hands-on mentoring, with no prior finance experience required</li><li class="font-claude-response-body whitespace-normal break-words pl-2">25 days' holiday plus bank holidays, increasing with length of service</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Contributory pension scheme</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Bonus scheme</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Onsite parking</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Regular company social events</li></ul><p>Interested? Contact or call 01179935412!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SnVhbi5Db2xlZ2F0ZS42NDg5MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">