• 59% of SMEs believe that a recession would negatively impact their organisation’s skills gap
  • Desired skills remain specialist, creating a war for talent for those who possess them
  • Business leaders are using counteroffers, training and flexible recruiting in an attempt to reduce voluntary turnover

3 October, London – The average UK SME faces a skills gap that would impact total revenue by £145,000 in the next year, rising to £318,000 in the next five years, according to new independent research1 from Robert Half UK, the recruitment specialist.

The skills gap – the difference in skills required within an organisation and the actual skills possessed by an organisation’s workforce – is one of the most pressing issues facing UK businesses today. 

It has widened as a result of macro challenges, including a shrinking talent pool due to Brexit, increased digitalisation and economic influences, and it is impacting the nation’s productivity, which is now the lowest among the G7, in addition to stifling innovation and preventing SMEs from entering new markets.2 The skills needed to help close the gap include data analysis and digital skills, as well as softer skills such as resilience, adaptability to change and critical thinking.

The study, commissioned to launch Robert Half’s 2020 Salary Guide*, revealed that SMEs are concerned about the potential impact of macroeconomic events on the skills gap in their organisations. 

Three in five (59%) said that a recession would negatively impact the skills gap in their business, followed by Brexit (47%). However, a quarter of SMEs (26%) said Brexit would have no impact on their skills gap at all, while nearly half (47%) said the same about a General Election before 2020.

Figure 1: Impact of macroeconomic events on average SME’s skills gap

 Negative ImpactPositive ImpactNo Impact
General Election pre-202015%26%47%
Digitalisation / Industry 4.012%44%32%

However, the nation’s business leaders are taking measures to reduce the skills gap in their workforce. 

Nearly two thirds (63%) intend to train and upskill existing staff to address it, followed by hiring permanent staff (42%) and hiring temporary staff (27%). According to the 2020 Salary Guide, the majority (94%) of CFOs believe they need to develop the resilience of their teams to ensure employees continue to thrive during the current geo-political climate.

The combination of constant change and the skills shortage has also led SMEs to explore benefits of a flexible recruitment model. Seven in 10 (70%) business leaders believe that change can be successfully managed using a blend of permanent, interim and temporary employees, while three quarters (74%) intend to use experienced temporary workers to upskill existing teams.

Matt Weston, Managing Director of Robert Half UK, commented: “The nation is gripped by the current skills shortage – an issue compounded by increased digitalisation, tightening visa controls and Brexit, and one that threatens the ability of our nation’s SMEs to compete on the global stage. The desired skills remain specialist which means those who possess them are in demand. The resulting war for talent could cause even more headaches for SMEs.

“Our analysis shows the skills gap can impact the bottom line. For SMEs, the priority for the next year should be identifying and filling gaps within their organisation, which is why we have put together our Salary Guide to support businesses in closing the gap in 2020. Training and development initiatives, with a focus on upskilling existing staff are the obvious starting point. At a time when change is the only constant, adaptability and resilience will be the key soft skills to develop. 

“For those looking to hire, SMEs will need to act quickly to secure top talent and adopt a flexible hiring strategy. The solution to the war for talent is a blend of permanent, temporary and interim employees.”

– ENDS –

Notes to Editors

1.    Research conducted by Censuswide from 25-29 September 2019 among 962 decision makers in small and medium-sized businesses.
2.    ONS - International Comparisons of UK Productivity (ICP), First Estimates: 2016.

*About the 2020 Salary Guide
Since 1950, Robert Half has produced Salary Guides to offer business owners, hiring managers and professionals information on prevailing starting salaries and insight into the latest employment trends. Companies consult the annual Salary Guide to determine appropriate remuneration for accounting and finance, financial services, technology, marketing and business support professionals at all levels.

Information in the Salary Guide is based on the thousands of job searches, negotiations and placements managed each year by Robert Half's recruitment consultants, along with the company's ongoing surveys of executives. Continuing or ongoing salaries are not reported because many external factors – such as seniority, work ethic, non-monetary benefits, job performance and training – impact the salaries of permanent professionals as work histories develop.

Download the Robert Half 2020 Salary Guide

About Robert Half

Robert Half is the world’s first and largest specialised recruitment consultancy and member of the S&P 500. We have once again been named to FORTUNE’s “World’s Most Admired Companies®” list and remains the top-ranked staffing firm (2022). Founded in 1948, the company has over 300 offices worldwide providing temporary, interim and permanent recruitment solutions for accounting and finance, financial services, technology, legal and administrative professionals. Robert Half offers workplace and jobseeker resources at roberthalf.co.uk and twitter.com/roberthalfuk.