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6 results for Help Desk Tier 1 in Toronto, ON

IT Help Desk Technician
  • Toronto, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • We are looking for a dedicated IT Help Desk Technician to provide technical support and ensure the smooth operation of IT systems across our organization. This role involves addressing hardware, software, and network-related issues while maintaining device enrollments and configurations. The ideal candidate will possess strong troubleshooting skills and hands-on experience with system administration tools. This is a long-term contract position based in Toronto, Ontario.<br><br>Responsibilities:<br>• Deliver first and second-level IT support to employees, resolving issues related to hardware, software, networks, and user accounts.<br>• Administer and manage Microsoft 365 and Azure Active Directory, including user accounts, security groups, and access permissions.<br>• Diagnose and address technical issues on Windows and macOS devices to minimize downtime.<br>• Handle device enrollment and lifecycle management using Jamf for macOS and Intune for Windows and mobile devices.<br>• Maintain and oversee Apple Business Manager integrations to ensure proper device assignment and deployment workflows.<br>• Configure and monitor endpoint security, compliance, and patching processes.<br>• Record and document IT issues, solutions, and procedures within the help desk system.<br>• Liaise with vendors and escalate complex problems when necessary.<br>• Support IT projects, including system upgrades, deployments, and new tool implementations.
  • 2025-09-04T19:38:47Z
Talent Acquisition Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • <p>We are looking for an experienced and driven Talent Acquisition Specialist to help our client build exceptional teams. In this role, you will play a key part in identifying and recruiting top-tier talent across various while providing strategic guidance on hiring practices. Your expertise in sourcing, evaluating, and onboarding candidates will ensure organizations secure the talent they need for sustained success.</p><p><br></p><p>Responsibilities:</p><p>• Partner with clients to understand their hiring needs, organizational goals, and company culture.</p><p>• Utilize innovative sourcing methods, including job boards, applicant tracking systems, and LinkedIn Recruiter, to identify and attract high-quality candidates.</p><p>• Conduct thorough evaluations of candidates’ skills, experiences, and fit for specific roles.</p><p>• Oversee the entire recruitment process, ensuring efficiency and a positive experience for all involved.</p><p>• Stay informed about market trends and emerging talent acquisition strategies to enhance recruitment outcomes.</p><p>• Develop and maintain talent pipelines to support future hiring requirements.</p><p>• Offer expert advice to clients on hiring trends, talent availability, and compensation benchmarking.</p>
  • 2025-08-25T20:09:19Z
Executive Assistant
  • Mississauga, ON
  • onsite
  • Permanent
  • 90000.00 - 120000.00 CAD / Yearly
  • <p><br></p><p>Are you a highly organized and proactive professional with a passion for supporting executive leadership? Robert Half is seeking a dynamic Executive Assistant to provide top-tier administrative support to senior management with one of our well respected clients. In this vital role, you will act as the backbone of a fast-paced environment, managing complex schedules, coordinating high-level meetings, and handling sensitive information with discretion and professionalism. If you're driven by excellence and thrive in a collaborative setting, this is your opportunity to shine and make a meaningful impact. Join us and be a key contributor to the success of our executive team!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and coordinate a busy calendar, including scheduling meetings, appointments, and travel</li><li>Prepare and submit accurate expense reports in a timely manner</li><li>Create and edit high-quality PowerPoint presentations and internal documents</li><li>Organize meeting logistics, agendas, and follow-ups</li><li>Screen and prioritize emails, calls, and requests</li><li>Support special projects and provide ad-hoc administrative assistance as required</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>10+ years of experience as an Executive Assistant or similar administrative role</li><li>Prior experience in Real Estate or Legal industry is preferred</li><li>Strong proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)</li><li>Excellent organizational skills with high attention to detail</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Post secondary education in Business Administration or a related field</li></ul>
  • 2025-08-25T12:18:43Z
Director of Operations
  • North York, ON
  • onsite
  • Permanent
  • 130000.00 - 140000.00 CAD / Yearly
  • <p>The Director of Operations will play an instrumental leadership role in overseeing and optimizing all aspects of clinic operations while ensuring top-tier patient care, operational excellence, and staff performance across multiple clinic locations. Reporting to the Chief Growth Officer and indirectly to the Founder & CEO, the Director will have a critical impact on organizational growth, compliance, and the patient experience while fostering an inclusive and high-performing workplace culture. This individual will also be positioned for career advancement opportunities into a potential Vice President of Operations role within the growing healthcare organization.</p><p> </p><p> </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Leadership & Team Management:</strong></li><li> Lead and manage 7–8 direct supervisor reports and their teams, fostering collaboration, accountability, and performance excellence.</li><li><strong>Operational Oversight:</strong></li><li> Ensure efficient and compliant day-to-day clinic operations across all locations, maintaining high-quality patient care standards.</li><li><strong>Strategy Development:</strong></li><li> Create and execute operational strategies that align with growth objectives and support continuous improvement initiatives.</li><li><strong>Metrics & Reporting:</strong></li><li> Implement and track key performance indicators (KPIs), dashboards, and metrics to enable data-driven decision-making processes.</li><li><strong>Partnership & Collaboration:</strong></li><li> Partner with the Chief Growth Officer (CGO) and CEO to scale operations, enhance best practices, and drive innovation.</li><li><strong>Talent Development:</strong></li><li> Facilitate coaching, performance management, and succession planning to foster career growth within the organization.</li><li><strong>Meeting Facilitation:</strong></li><li> Conduct monthly one-on-one and leadership team meetings to ensure alignment and performance management across teams.</li><li><strong>Cultural Development:</strong></li><li> Promote an inclusive, professional, and accountable organizational culture across locations.</li></ul><p><strong>Site Visits:</strong></p><p> Travel occasionally to other clinic sites (Toronto, Guelph, Waterloo) to ensure operational consistency and alignment</p>
  • 2025-09-03T17:23:44Z
IT Director
  • Markham, Ontario, ON
  • onsite
  • Permanent
  • 130000.00 - 150000.00 CAD / Yearly
  • <p>Robert Half is partnering with a rapidly growing client in the East GTA region to find a <strong>Director of IT & Security Operations</strong> who is ready to lead, innovate, and make a significant impact. If you're passionate about IT security and thrive in collaborative, fast-paced environments, we encourage you to apply!</p><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $130,000–$150,000/year</li><li><strong>Bonus:</strong> Competitive annual performance bonus</li><li><strong>Vacation:</strong> 3 weeks + 6 PTO days</li><li><strong>Benefits:</strong> Comprehensive and robust package</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and analyze IT infrastructure, delivering expert assessments and actionable recommendations.</li><li>Manage vendor relationships, ensuring compliance with Service Level Agreements (SLA).</li><li>Provide leadership and oversight on critical IT and security projects.</li><li>Collaborate with group leaders, business leaders, and IT teams to uphold security standards.</li><li>Partner with high-level executives; effectively communicate and strategize solutions across all levels of the business.</li></ul><p><br></p><p><br></p>
  • 2025-08-26T22:35:13Z
NON - IT - P5 - Senior
  • Toronto, ON
  • remote
  • Temporary
  • - CAD / Hourly
  • We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
  • 2025-09-02T15:49:20Z