10 results for Help Desk Tier 1 in Toronto, ON

Compensation & Benefits Specialist

Oakville, ON
onsite
Contract / Temporary
26.00 - 30.00 CAD / Hourly
We are looking for a Bilingual (EN/FR) Compensation & Benefits Specialist to join a national insurance organization in Oakville, Ontario on a Long-term Contract basis. In this role, you will support benefits, retirement, and leave administration for a large employee population while helping ensure accurate records, timely issue resolution, and a strong employee experience. This position is well suited to someone who is organized and confident working with HR systems, vendors, and internal stakeholders in a fast-paced environment. Responsibilities:• Manage day-to-day administration of employee benefits and group retirement programs, including enrolment changes, eligibility updates, and coordination with external providers.• Respond to questions from HR partners and employees regarding benefit and retirement matters, investigating issues thoroughly and providing clear, attentive support.• Review and reconcile data between internal HR platforms and carrier systems to maintain accurate coverage information and employee records.• Assist with annual enrolment activities by preparing employee communications, supporting testing, and contributing French-language materials where required.• Contribute to year-end processes by validating data, supporting taxable benefit reporting, and helping resolve discrepancies.• Maintain benefits and leave procedures by updating documentation and supporting system changes related to plan or coverage adjustments.• Oversee shared benefits inbox activities, ensuring documents are tracked properly and return-to-work information is handled in a timely manner.• Coordinate regular collection of employee premium payments during leave periods and arrange remittances in line with plan rules and provider requirements.• Provide administrative support on more complex leave and disability cases by collecting documentation, coordinating communication, and keeping case files organized.• Monitor adherence to federal and provincial leave requirements across supported regions and escalate sensitive or complex matters when needed.
2026-05-27T13:28:46Z

Accounts Payable Analyst

London, ON
remote
Contract / Temporary
28.00 - 33.00 CAD / Hourly
We are looking for an experienced Accounts Payable Analyst to join a busy finance team on a contract basis. This position is suited to a hands-on, detail-oriented individual who can manage high-volume accounts payable activities, maintain payment accuracy across several entities and currencies, and help keep operations running smoothly during a period of increased demand. The successful candidate will contribute both strategic oversight and day-to-day processing support while working closely with internal partners to ensure vendors are paid correctly and on time. Responsibilities:• Manage end-to-end accounts payable activities for multiple active entities, ensuring invoices and payments are processed accurately and within established timelines.• Review and complete payment runs, confirm banking details, and verify that payment amounts and currencies align with supporting documentation before release.• Process a high volume of invoices, employee expense claims, non-purchase-order items, and corporate card transactions while maintaining strong attention to coding accuracy.• Apply correct general ledger, budget, and capital allocations to invoices and investigate discrepancies when submitted information is incomplete or inconsistent.• Use accounting and expense management systems to support payment processing, month-end activities, vendor record review, and data reconciliation across integrated platforms.• Prepare and analyze accounts payable data in Excel, including reporting, reconciliations, and trend review to support operational decision-making.• Work with invoices and supporting documents from international vendors, including items received in other languages, to confirm completeness and correctness.• Collaborate with the AP Manager to reduce backlog, support entry-level team members, and address vendor or internal stakeholder concerns in a timely and detail-oriented manner.• Contribute to month-end close by completing reconciliations, resolving outstanding items quickly, and supporting required adjustments within tight deadlines.• Adapt to changing workflows, system connections, and team priorities while helping maintain consistency and control within the accounts payable function.
2026-05-27T02:33:45Z

Associate Lawyer - Family Law

Toronto, ON
onsite
Permanent
100000.00 - 150000.00 CAD / Yearly
We are looking for a dedicated Associate Lawyer specializing in Family Law to join our team in Toronto, Ontario. In this role, you will manage diverse family law matters while collaborating with senior lawyers to refine your skills and expertise. This position is an excellent opportunity for a motivated detail oriented individual to provide exceptional client service and advance their career in family law. Responsibilities:• Handle family law cases appropriate to your level of experience, with guidance and mentorship from senior lawyers.• Apply knowledge of Family Law Rules and relevant legislation to develop effective case strategies.• Conduct thorough legal research, analyze legislation, and integrate findings into case plans.• Draft high-quality legal documents, including pleadings, motions, conference briefs, affidavits, and settlement agreements.• Prepare domestic contracts such as separation agreements and minutes of settlement tailored to client needs.• Review and draft financial statements and property-related disclosures as required for family law matters.• Maintain consistent communication with clients to ensure they are informed, supported, and aware of legal options.• Represent clients effectively during mediations, arbitrations, conferences, motions, and trials.• Collaborate with law clerks and administrative staff to meet deadlines and progress files efficiently.• Actively engage in mentorship programs, implementing feedback to support detail oriented growth.
2026-05-19T20:23:45Z

IT Manager

Toronto, ON
onsite
Permanent
100000.00 - 120000.00 CAD / Yearly
This job posting is for a current vacancy with our client. We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment. A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards. This is an excellent opportunity for a hands-on leader who thrives in fast-paced, high-performance environments and is passionate about delivering exceptional service. In this role, you will lead a Service Desk team, overseeing daily operations while driving performance, engagement, and service excellence. Strong people management experience is essential, as you will be responsible for coaching, mentoring, performance management, and building a high-performing, client-focused team. In this role, you will: <ul><li>Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</li><li>Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</li><li>Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</li><li>Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</li><li>Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</li><li>Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</li><li>Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</li></ul>
2026-05-22T18:04:09Z

Accountant - Entry Level

North York, ON
onsite
Contract / Temporary
23.75 - 27.50 CAD / Hourly
We are looking for an organized and detail-oriented Accountant - Entry Level to join a construction and contractor organization in North York, Ontario. This Long-term Contract opportunity is well suited to someone who enjoys supporting day-to-day accounting operations, maintaining accurate financial records, and contributing to a collaborative finance team. Working closely with accounting leadership, the successful candidate will assist with core transactional activities and help ensure timely, reliable reporting across the department. Responsibilities: • Support payables and receivables activities by processing invoices, recording payments, and helping maintain accurate transaction records. • Enter financial information into accounting systems with a high degree of accuracy and keep supporting documentation current and well organized. • Review resident and customer billing details, assist with file updates, and help validate adjustments such as rate or rent changes. • Prepare and post recurring month-end entries, including items related to payroll, accruals, and prepaid expenses. • Complete monthly reconciliations for bank accounts and credit cards, investigate discrepancies, and follow up on outstanding items. • Assist in maintaining accounts receivable aging records, apply receipts in the system, and help monitor open balances. • Contribute to year-end preparation by assembling accounting schedules, supporting documents, and audit-related files. • Provide general accounting assistance and take on additional finance-related tasks as needed to support departmental priorities.
2026-05-06T20:18:42Z

Financial Analyst I - CAD

Markham, ON
remote
Contract / Temporary
28.00 - 30.00 CAD / Hourly
We are looking for a Financial Analyst I to join a healthcare organization in Markham, Ontario in a hybrid work environment. This Long-term Contract opportunity is well suited to an early-career candidate who enjoys working with data, supporting pricing and trade processes, and partnering with cross-functional teams to deliver accurate financial and commercial insights. The role focuses on maintaining strong operational discipline, producing clear reporting, and helping ensure commercial activities are executed in line with internal standards and regulatory expectations. Responsibilities: • Coordinate day-to-day pricing and trade support activities, including updating pricing information, administering promotions, monitoring customer-related records, and reviewing outcomes after program completion. • Prepare, organize, and track customer agreements, approval documentation, and other commercial records to support timely and accurate execution. • Contribute to financial and operational analysis by reviewing program results, monitoring accruals, examining rebate activity, and assisting with routine reporting. • Support assessments related to product introductions, promotional planning, and customer grouping analysis to help inform commercial decisions. • Maintain the accuracy of trade and pricing data by assisting with system upkeep, validating information, and resolving inconsistencies where required. • Create presentations, summaries, and reports for internal stakeholders to support meetings, decision-making, and ongoing business reviews. • Help ensure activities follow established policies, commercial procedures, and applicable local regulatory requirements. • Assist with audit-related requests by gathering documentation, maintaining organized records, and supporting archive management for trade and pricing materials. • Work closely with teams across Sales, Marketing, Finance, Customer Service, and other internal functions to support successful delivery of pricing and trade initiatives. • Provide assistance with process documentation, internal training support, continuous improvement efforts, and other related analytical or operational tasks as needed.
2026-06-01T15:18:48Z

CAN - Software Developer: II (Intermediate)

Mississauga, ON
remote
Contract / Temporary
30.00 - 40.00 CAD / Hourly
This is an active contract opportunity. We are looking for a Software Developer (contract-to-hire) to support the design, development, and enhancement of enterprise applications and data solutions. The ideal candidate thrives in a fast-paced environment and is comfortable managing and delivering across multiple concurrent projects.This role requires a balanced skillset, combining .NET / C# development (including Blazor) with Power Platform (low-code) delivery, UI/UX design, and database development. The developer will contribute across the full SDLC—from design through production support—while working in an Agile environment. Key Responsibilities:- Application Development (.NET / C# / Blazor)<ul><li>Design, build, test, and enhance web applications using C#, .NET (4.8/8/10), and Blazor (Server/WebAssembly)</li><li>Follow established architecture patterns and coding standards to ensure scalability and maintainability</li></ul>Power Platform / Low-Code Solutions<ul><li>Design, build, test, and enhance solutions using: </li><li>Power Apps (Canvas / Model-Driven)</li><li>Power Automate (workflows and integrations)</li><li>Power BI (reporting and dashboards)</li><li>Apply governance and ALM best practices for scalable solution delivery</li></ul>UI/UX Design & Front-End Delivery<ul><li>Design and implement intuitive, responsive user interfaces across .NET and Power Platform solutions</li><li>Translate business requirements into wireframes, prototypes, and working UI</li><li>Apply strong UI/UX principles to improve usability, adoption, and performance</li></ul>Database & Data Development<ul><li>Design and develop relational database solutions using SQL Server and/or PostgreSQL</li><li>Build and optimize queries, stored procedures, and data models</li><li>Support data integration across systems and reporting layers (e.g., Power BI, Dataverse)</li></ul>Agile Delivery & Collaboration<ul><li>Participate in Scrum/Agile ceremonies (sprint planning, standups, backlog refinement, reviews)</li><li>Collaborate with business analysts and stakeholders to define requirements and acceptance criteria</li><li>Provide effort estimates and proactively identify risks and dependencies</li></ul>Production Support (L2/L3)<ul><li>Provide Level 2/3 support for production applications</li><li>Troubleshoot issues, perform root cause analysis, and deliver timely resolutions</li><li>Contribute to documentation, knowledge transfer, and continuous improvement</li></ul>
2026-05-19T19:53:45Z

Accounts Payable Clerk

Toronto, ON
remote
Contract / Temporary
21.85 - 25.30 CAD / Hourly
We are looking for an Accounts Payable Clerk to join a finance team in Toronto, Ontario on a Long-term Contract basis. This position is well suited to someone who enjoys working with high volumes of financial information, maintaining accuracy, and supporting timely payment operations. The successful candidate will contribute to daily accounting activities, vendor communication, reconciliations, and reporting while helping ensure strong financial controls across the organization. Responsibilities: • Process recurring payment runs on a bi-weekly schedule, including electronic transfers and cheque payments, while ensuring accuracy and timeliness. • Review invoices and expense submissions for proper authorization, supporting documents, and compliance with internal financial controls before payment is issued. • Enter accounts payable transactions into the organization's accounting system, obtain required approvals, and support related platform updates when needed. • Reconcile payment records by comparing ledger entries, sub-ledger activity, credit card statements, vendor statements, and system-generated reports to identify and correct discrepancies. • Assign appropriate general ledger coding to invoices and expense claims, and follow up with approvers when details require clarification. • Examine employee and executive expense reports, resolve errors, and communicate required corrections in a clear and timely manner. • Respond to questions from vendors and staff regarding payments, adjustments, credits, and account details, ensuring clear follow-up on outstanding items. • Prepare cash flow summaries and daily cash balance reporting, highlighting key incoming and outgoing transactions for finance monitoring. • Complete month-end reconciliations for accounts payable-related balance sheet accounts, including prepaid expenses and capital expenditure tracking, and provide documentation for audit requests. • Support additional finance tasks such as issuing stop payments or credits, preparing select non-trade receivables invoices, tracking refunds, assisting with asset reconciliations, and handling special analysis as assigned by management.
2026-06-04T14:33:43Z

ERP Integration Manager

Brampton, ON
onsite
Permanent
100000.00 - 135000.00 CAD / Yearly
Robert Half is recruiting for an ERP Integration Manager to lead the integration, optimization, and ongoing management of critical enterprise resource planning (ERP) systems. This is an exciting opportunity for a strategic and hands-on professional to oversee ERP system integration and ensure strong alignment across business processes and technology platforms. Key Responsibilities:<ul><li>Lead end-to-end ERP system integration, including project planning, coordination, and execution across multiple business units.</li><li>Collaborate with internal stakeholders to gather business requirements and design integration solutions.</li><li>Oversee data migration, testing, deployment, and system maintenance, ensuring data integrity and security.</li><li>Manage and mentor a team of technical professionals to achieve project goals and support system users.</li><li>Develop and deliver end-user training and system documentation.</li><li>Coordinate with third-party vendors and manage relationships to maximize solution effectiveness.</li><li>Proactively communicate project progress and issues to leadership and stakeholders.</li></ul>
2026-06-09T16:44:03Z

Quality Assurance Tester

Toronto, ON
remote
Contract / Temporary
60.00 - 75.00 CAD / Hourly
We are looking for a Quality Assurance Tester to join a Financial Services team in Toronto, Ontario on a Long-term Contract basis. In this role, you will help strengthen software quality across enterprise applications by combining automated and manual testing approaches with a strong focus on reliability, security, and compliance. You will work closely with technical and business partners to ensure solutions are thoroughly validated and ready for release. Responsibilities: • Build, enhance, and support automated testing solutions for web and enterprise platforms to improve coverage and consistency. • Carry out functional, regression, integration, and end-to-end validation to confirm applications meet business needs and technical expectations. • Review requirements, user stories, and acceptance criteria with cross-functional teams to identify risks, define test scenarios, and close coverage gaps. • Perform hands-on manual testing for workflows that require exploratory analysis, exception handling, or scenarios not suited to automation. • Verify backend processing, interfaces, file outputs, and database results to ensure data accuracy and dependable system behaviour. • Create and run data-focused test scenarios that assess complex rules, high-volume records, and unusual edge conditions. • Record, prioritize, and monitor defects in tracking tools, providing clear evidence and reproducible steps for resolution. • Contribute to release preparation, production-readiness checks, post-deployment validation, and issue triage while maintaining audit-ready test evidence. • Assess security-related behaviour such as role-based access, entitlements, and authorization controls to support compliance requirements. • Recommend improvements to QA methods, automation practices, and testing efficiency, including the use of modern intelligent testing capabilities where appropriate.
2026-06-08T21:28:41Z