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2 results for Creative Services Manager in Waterloo, ON
- Stoney Creek, ON
- onsite
- Permanent
- 85000 - 120000 CAD / Yearly
- We are looking for a Business Development Manager to drive revenue growth and expand market presence in Stoney Creek, Ontario. This role combines strategic planning with hands-on field sales, focusing on building strong customer relationships, identifying new business opportunities, and improving profitability across the territory. The successful candidate will use market insights to guide sales efforts, support team performance, and contribute to long-term business development in the fire safety and fire suppression systems sector.<br><br>Responsibilities:<br>• Drive profitable sales growth within the assigned territory by managing opportunities, strengthening account performance, and maintaining focus on margin and cost control.<br>• Contribute to annual sales planning by preparing forecasts, assessing market potential, and tracking year-over-year performance to support budget development.<br>• Monitor competitor activity, pricing conditions, and industry developments, then share actionable insights that help expand distribution channels and reinforce customer relationships.<br>• Identify emerging markets, new service opportunities, and product expansion possibilities, and work with internal stakeholders to align pricing and go-to-market strategies.<br>• Support the development of sales targets and business plans, review progress against goals, and provide coaching that helps improve team effectiveness.<br>• Build and maintain a strong pipeline through prospecting, cold outreach, client visits, and ongoing relationship management with new and existing customers.<br>• Help move opportunities through the sales cycle by documenting account activity, supporting negotiations, resolving customer concerns, and encouraging effective selling practices across the team.<br>• Represent the company at trade shows, industry events, and customer-facing functions while gathering market intelligence and promoting business growth opportunities.<br>• Promote a safe working environment by following health and safety requirements, participating in training, and reinforcing compliance with company and legislative standards.<br>• Prepare reports, participate in management and sales meetings, and support broader team development initiatives, including training and succession planning.
- 2026-10-20T00:00:00Z
- Burlington, ON
- remote
- Temporary
- 75 - 85 CAD / Hourly
- <p>We are looking for a Senior Service Designer to join a Long-term Contract opportunity based in Burlington, Ontario. In this role, you will shape connected experiences across products, platforms, and customer touchpoints by bringing a holistic view to complex design challenges. You will work across a range of initiatives, partnering with cross-functional teams to improve how users discover, adopt, and continue engaging with digital solutions. This position is ideal for someone who combines strategic service design expertise with strong facilitation skills and a clear understanding of how experience improvements support business growth.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Drive service design initiatives across multiple digital experiences, translating complex challenges into structured journeys, blueprints, and practical recommendations for delivery teams.</li><li>Influence project direction early by helping define briefs, clarifying problem statements, and guiding senior stakeholders toward effective design decisions.</li><li>Identify opportunities where improved service experiences can strengthen customer acquisition, product adoption, and long-term engagement.</li><li>Incorporate AI tools into day-to-day design work to speed up research synthesis, uncover patterns, and highlight high-value opportunities while applying sound human judgement.</li><li>Facilitate workshops, collaborative sessions, and design sprints that help stakeholders align on priorities and move toward clear next steps.</li><li>Produce strong supporting evidence for each engagement by documenting outcomes, insights, and examples that demonstrate the value of design partnership.</li><li>Strengthen team capability by sharing methods, encouraging connected thinking, and contributing to higher standards across product and digital design practices.</li><li>Work across short- and long-range initiatives, leaving behind scalable frameworks, clear documentation, and service improvements that continue beyond the engagement.</li></ul>
- 2026-09-28T00:00:00Z