3 results for Communications Manager in Edmonton, AB

IT Manager

Edmonton, AB
onsite
Permanent
120000.00 - 140000.00 CAD / Yearly
Information Technology (IT) ManagerPermanent, Full-TimePosition OverviewOur client is seeking an experienced IT Manager to oversee and evolve the organization’s technology environment, ensuring secure, reliable, and efficient IT operations. This role is responsible for both strategic and hands‑on leadership, spanning daily IT support, infrastructure management, cybersecurity, vendor oversight, and systems optimization.The IT Manager plays a critical role in aligning technology with business needs, managing risk, supporting operational continuity, and enabling scalability as the organization grows. This position requires a self‑starter with strong technical depth, sound judgment, and the ability to work effectively with both technical and non‑technical stakeholders.Key ResponsibilitiesIT Operations and Infrastructure<ul><li>Oversee and support day‑to‑day IT operations, including networks, systems, hardware, software, and end‑user support</li><li>Maintain continuous availability of network infrastructure, including routers, VPNs, and wireless environments</li><li>Provide support during critical business periods and outside standard hours as required to maintain operational continuity</li><li>Administer user accounts, permissions, and access controls across enterprise systems</li><li>Deploy, manage, and maintain end‑user devices and hardware</li></ul>Security, Risk, and Compliance<ul><li>Ensure secure access to company and client information through approved systems and controls</li><li>Perform regular patching, monitoring, and log reviews</li><li>Implement preventative cybersecurity measures and respond to potential security risks or incidents</li><li>Conduct security reviews, vulnerability assessments, and remediation activities</li><li>Enforce audit, security, and compliance requirements</li><li>Support audit activities by responding to IT‑related requests and inquiries</li></ul>Systems and Applications<ul><li>Support the implementation, maintenance, and optimization of enterprise operating systems and software platforms</li><li>Manage cloud productivity and collaboration environments, including identity, security, and licensing</li><li>Plan for scalability of systems and infrastructure to support organizational growth and a mobile or hybrid workforce</li><li>Evaluate, recommend, and implement technology solutions that improve operational efficiency</li></ul>Vendor and Asset Management<ul><li>Manage relationships with IT vendors, service providers, and consultants</li><li>Oversee IT procurement, hardware inventory, and software licensing</li><li>Ensure services are delivered reliably, securely, and cost‑effectively</li></ul>Policy, Process, and Training<ul><li>Develop, document, and enforce IT policies, procedures, and best practices</li><li>Provide onboarding and offboarding support for employees</li><li>Deliver ongoing training and awareness sessions to staff on key IT and security topics</li></ul>Serve as the primary point of contact for IT inquiries, providing timely and effective support
2026-05-04T14:14:06Z

Accounting Manager

Edmonton, AB
onsite
Permanent
90000.00 - 120000.00 CAD / Yearly
Accounting ManagerOur client is seeking an experienced Accounting Manager with a strong foundation in accounting operations and payroll-related financial processes. This role is ideal for someone who can lead a team, oversee reconciliations and reporting, support period-end close activities, and partner cross-functionally to improve payroll accounting accuracy, compliance, and efficiency. This position is located in Edmonton, Alberta. Key Responsibilities:<ul><li>Oversee and approve payroll-related remittances, including union dues, employer associations, tax authorities, workers’ compensation, and benefit payments, ensuring accuracy, compliance, and timely processing.</li><li>Lead general ledger reconciliations and review journal entries to ensure accounts are balanced and financial information is recorded accurately.</li><li>Support month-end, quarter-end, and year-end close processes, as well as audit preparation and reporting requirements.</li><li>Prepare and deliver detailed payroll and accounting reports to internal stakeholders and leadership.</li><li>Apply and interpret collective agreements, partnering with management and union representatives to ensure payroll compliance and consistency.</li><li>Collaborate with internal systems and digital services teams to support payroll system testing, enhancements, calculations, reporting, and automation initiatives.</li><li>Identify and drive opportunities to improve payroll and accounting workflows, strengthen internal controls, and enhance overall process efficiency.</li><li>Leverage technology and reporting tools to improve scalability, automation, and accuracy across payroll accounting and financial reporting functions.</li><li>Lead, mentor, and develop a team of payroll accounting or accounting administrators, including delegation of work, performance review, training, coaching, and coverage planning.</li><li>Serve as a key point of contact for payroll-related questions from employees, managers, and internal stakeholders.</li><li>Maintain strict confidentiality and ensure the proper handling of sensitive employee and payroll information.</li></ul>
2026-05-06T00:30:47Z

Customer Experience Manager

Edmonton, AB
onsite
Contract / Temporary
- CAD / Hourly
Our client is seeking an experienced Customer Experience Manager to join their team in Edmonton, Alberta. This role supports the day-to-day leadership and improvement of customer service operations during a period of organizational change. The ideal candidate is a hands-on contact centre leader with strong customer resolution, coaching, reporting, and process improvement experience, combined with a collaborative and service-focused approach.Responsibilities:<ul><li>Lead daily customer service operations and ensure high-quality support.</li><li>Monitor service levels, call activity, and reporting to improve performance.</li><li>Partner with leadership to support operational goals and service improvements.</li><li>Support workforce transitions, onboarding, and team realignment activities.</li><li>Coach staff on customer service, communication, and complaint resolution.</li><li>Use CRM systems and Avaya CMS reporting to track trends and recommend process improvements.</li><li>Support training initiatives to strengthen service consistency and accountability.</li><li>Promote collaboration and a customer-focused team culture.</li></ul>
2026-05-08T21:28:43Z